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Landmark EDT Drilling Installation Guide
Contents
Contents
Installation .......................................................................................................................... 7
Hardware and Software Requirements ............................................................................... 7
Drilling and Completions Installation Procedure ............................................................... 7
Pre-requisites ............................................................................................................... 7
Implementation Plan .................................................................................................... 8
Third-Party Components Installation ........................................................................... 9
Drilling and Completions Installation .......................................................................... 11
Installing with Previous Versions .......................................................................... 11
Installing on a Windows XP SP2 Machine ........................................................ 11
Stand-Alone and Server Workflow ........................................................................ 11
Client Installation Workflow ................................................................................. 19
Installation Location ........................................................................................................... 24
Directory Permissions .................................................................................................. 24
Registry .................................................................................................................. 24
Client Installation Files .......................................................................................... 24
Server Installation Files ......................................................................................... 25
Administrative Application Files ........................................................................... 25
Results of an Installation .............................................................................................. 25
Services installed ................................................................................................... 25
Directory Structure ................................................................................................ 26
Installation Files ..................................................................................................... 30
R2003.16 Contents i
EDT Drilling Installation Guide Landmark
Troubleshooting .............................................................................................................. 65
Connection Refused Error ........................................................................................... 65
Problem .................................................................................................................. 65
Solution .................................................................................................................. 65
ii Contents R2003.16
Landmark EDT Drilling Installation Guide
Index ...................................................................................................................................... 85
iv Contents R2003.16
Landmark EDT Drilling Installation Guide
ATTENTION: For the 2003.16 release, the installation has been broken up into three separate
installs, which should be run in this order:
Note that you will NOT be prompted to enter these CDs. Insert CD Vol 5 and run the Third-part Components
install first, from CD Vol 5. When it completes, run the EDM install. After it completes, insert either CD Vol 6
to install Drilling applications.
For an outline of various installation scenarios, see the Planning the EDT Installation guide available on CD Vol
6 Products\EDT\Docs\EDT_PlanningInstall.pdf. For complete installation details, see the following online
guides, which can be found in \Products\EDT\Docs directory on the installation CDs:
EDM Installation Guide (EDM_Install.pdf) and EDT Drilling Installation Guide (EDT_Drilling_Install.pdf).
To get going quickly, refer to Quick StartThe Installation Process In a Nutshell on page 5.
Overview
Once EDM has been installed, the EDT Drilling and Completions
applications can be installed using the procedures outlined in this
manual.
Platform Notes
For detailed information on certified and supported platforms see the
accompanying manual EDT Drilling Summary Level Release Notes
(EDT_SummaryReleaseNotes.pdf).
2. Next, run the EDM installation (CD Volume 5). Reboot. (EDM
must be installed before Drilling and Completions applications, or
certain services, such as Reporting, will not register correctly.)
Details of the Drilling installation follow in later sections, but this is the
mandatory sequence of events.
Installation
This section describes the install procedure for the Engineers Desktop
2003.16 Drilling and Completions applications and tools.
Pre-requisites
The Engineers Desktop 2003.16 requires that certain steps be taken
prior to running the Drilling and Completions installation. The
following checklist outlines these pre-requisites.
Once these prerequisites have been met, the Drilling and Completions
installation can be started.
Implementation Plan
3. Click the Next button to begin the installation and the Finish
button when the installation is complete.
7. Once the 3rd Party installation has completed, run the Drilling
Installation.
Note:
When the 3rd Party installation has completed the Install link on the CD browser
will appear disabled. To enable the Install link, press the Shift key. Alternatively,
press the Esc key to shutdown the CD browser. If the CD browser is shutdown,
you will need to run the Launch.exe file from the CD root directory to start up the
CD browser.
2. The Landmark splash screen appears. From this splash screen you
can:
Note:
If you get Windows Installer windows appearing multiple times, you MUST
let them finish; Do not cancel these windows. Windows Installer is repairing
your registry, which might have been corrupted by previous installations.
5. Click Next.
Aborting Setup
At any time during the installation click Cancel to exit the InstallShield
Wizard.
Note:
8. Click Next.
10. Click the Space button to view a listing hard disk space available
and required for the components selected to install.
15. Click Yes to restart the computer, or click No and restart the
computer manually at a later time.
Rebooting
16. See Getting Started on page 49 for and information on using the
applications.
Note:
Server Installation
When installing the Server option, the EDM installation and the Drilling and
Completions installation must be located on the same machine.
Landmark does not support a Client installation that points to more than one
Server location.
3. Click Next.
6. Enter the UNC path to the Server installation directory or click the
Server button to navigate to the location of the Server installation.
Installation Folder
7. Click the Space button to view a listing hard disk space available
and required for the components selected to install. Click OK to
close the dialog.
8. Click Next.
12. Click Yes to restart the computer, or click No and restart the
computer manually at a later time.
Rebooting
14. See Getting Started on page 49 for and information on using the
applications.
Installation Location
Directory Permissions
Special permissions are required to run the Engineers Desktop Drilling
and Completions applications and the EDM database. The following
sections outline these permissions.
Registry
All standard applications must have read-only access to
HKLM\Software\Landmark Graphics Corporation (and all levels
below).
Installation
EDM Administration Utility
EDM Services Utility
Data Migration tools(s)
OpenWire
EDM Publishing Service
MSDE Administration
Results of an Installation
Services installed
The following Services are added to the system during the installation:
Directory Structure
Each application will create its own unique directory structure beneath
the EDT_2003.16 install directory.
CasingSeat
The CasingSeat directory contains the Local and Network files
necessary to run the application. The Local install directory structure
for CasingSeat is as follows:
Users should have full control access to both folders for all types of
installations.
Common Files
The Common Files directory contains files shared by multiple Drilling
and Completions applications and tools. The install directory structure
is as follows:
Users should have full control access to local files, and Read/File Scan
access to server files.
COMPASS
The COMPASS directory contains the Local and Network files
necessary to run the application. The install directory structure for
COMPASS is as follows:
Users should have full control access to local files, and Read/File Scan
access to server files.
Data Analyzer
The Data Analyzer directory contains the Local and Network files
necessary to run the application. The install directory structure Data
Analyzer is as follows:
C:\Landmark\EDT_2003.16\Data Analyzer
Users should have full control access to local files, and Read\File Scan
access to server files.
Documentation
The Documentation directory contains all supporting documentation
for the Engineers Desktop Drilling and Completions applications and
tools. These files include the installation guides, release notes, and
online help files.
EDM
The EDM directory contains the Local and Network files required to
run associated tools and applications. The directory structure for EDM
is as follows:
Users should have full control access to local files, and Read\File Scan
access to server files.
Real-Time View
The LogView directory contains the Local and Network files required
to run the application. The directory structure for LogView is as
follows:
Users should have full control access to local files, and Read\File Scan
access to server files.
OpenWells
The OpenWells directory contains the Local and Network files
necessary to run the application. The directory structure for OpenWells
is as follows:
Users should have full control access to local files, and Read/File Scan
access to server and database files.
PROFILE
The Profile directory contains Local and Network files necessary to run
the application. The install directory structure Data Analyzer is as
follows:
Users should have full control access to local files, and Read/File Scan
access to server and database files
StressCheck
The StressCheck directory contains the Local and Network files
necessary to run the application. The Local install directory structure
for StressCheck is as follows:
Users should have full control access to both folders for all types of
installations.
WELLPLAN
The WELLPLAN directory contains the Local and Network files
necessary to run the application. The default directory structure for
WELLPLAN is as follows:
Users should have full control access to local files, and Read/File Scan
access to server files.
Installation Files
The following groups of files are installed by the EDM and Drilling
and Completions Installations.
Executables:
CasingSeat\Server
CsngSeat.exe
StressCheck\Server
stressck.exe
Data Analyzer
da_edm.exe
LogView (Real-Time View)
LogViewer.exe
PROFILE
NGProfile.exe ProfWellfile.exe
COMPASS\Bin
cfw32.exe CFW32CMD.exe
WELLPLAN\Bin
Wellplan.exe KillWpRegistry.exe TemplateContainer.exe
OpenWells\NPD
NPDRept.exe
OpenWells\Performance Review
ex_engine.exe
EDMCustomTransfer.exe
EdmTableTransfer.exe
Common Files\JDK
appletviewer.exe extcheck.exe HtmlConverter.
exe
idlj.exe jar.exe jarsigner.exe
java.exe javaw.exe jdb.exe
keytool.exe kinit.exe klist.exe
ktab.exe native2ascii.exe orbd.exe
packager.exe policytool.exe rmic.exe
rmid.exe rmiregistry.exe serialver.exe
servertool.exe tnameserv.exe jpicpl32.exe
jucheck.exe jusched.exe DSRegistryService.exe
Common Files\JDK\jre\bin
java.exe javaw.exe jpicpl32.exe
Common Files\JDK\jre\bin\client
DSImpServ.exe MailService.exe DSRegistryService.exe
Common Files\JDK\jre\javaws
javaws.exe
Common Files\WellSchematic
SchematicCmd.exe SymbolManager.exe
SchematicServer.exe
EDM
db_create.exe
EDM\Admin Utility\Bin
dv_edm.exe
EDM\Catalog Editor\Bin
CatalogEditor.exe TemplateContainer.exe
EDM\Data Migration
wfwImport.exe WFWSTAGE.EXE
EDM\EDM to OpenWorks
EDMOWLink.exe
EDM\MSDE Utility
MSDEInstall.exe MSDEUtils.exe
InstMsiW20.exe
EDM\Oracle\EDMdata\MetaDataLoader
MetaDataLoader.exe
EDM\Report Manager
ReportManager.exe
EDM\Rig Editor
RigEditor.exe
EDM\Unit Converter
UnitConverter.exe
EDM\Updates
EDMPatchDB.exe EDM_2003_16_0_DB_Update.exe
EDM\Updates\Oracle
2003_14_0_0_Upgrade_Oracle.exe
2003_14_1_0_ORA_Update.exe
2003_16_0_0_ORA_Update.exe
EDM\Updates\SQL Server
2003_14_0_0_Upgrade_SQL.exe
2003_14_1_0_SQL_Update.exe
2003_16_0_0_SQL_Update.exe
Location: The above application executable files are stored in the \EDM
folder and sub-folders of the install directory that is specified by
the administrator at the time of the installation.
Batch Files:
CasingSeat CasingSeat.bat
Location: The above files are stored in the \CasingSeat\Server folder of the
application install directory that is specified by the administrator at the
time of the installation.
RegisterSchematicServer.bat
Location: The above files are stored in the \OpenWells\BIN folder of the install
directory that is specified by the administrator at the time of the
installation.
Location: The above files are stored in the \Compass\BIN folder of the install
directory that is specified by the administrator at the time of the
installation.
Location: The above files are stored in the \Data Analyzer folder of the install
directory that is specified by the administrator at the time of the
installation.
Documentation
InstallFlashHelp.bat (3 files)
Location: The above files are stored in the \Documentation sub-folders of the
install directory that is specified by the administrator at the time of the
installation. These files are used to replace WebHelp with FlashHelp.
EDMAdmin Utility
RunAdmin.bat RunAdminConsole.bat
EDMCatalog EditorBin
CatalogEditor.bat ce.bat
RegisterCatalogEditor.bat
UnRegisterCatalogEditor.bat
EDM\Data Migration
wfwImport.bat wfwStage.bat
EDM\Data Migration\Bin
DataMergingTool.bat DataMergingToolConsole.bat
DataMigrationTool.bat DataMigrationToolConsole.bat
DataMigrationToolSync.bat
FieldMappingTool.bat FieldMappingToolConsole.bat
EDM\EDM to OpenWorks
EDMtoOpenWorks.bat
EDM\MSDE Utility
instmsde.bat
EDM\Report Manager
RegisterReportManager.bat
EDM\Rig Editor
RigEditor.bat
EDM\Unit Converter
UnitConverter.bat
Location: The above files are stored in the \Documentation sub-folders of the
install directory that is specified by the administrator at the time of the
installation. These files are used to replace WebHelp with FlashHelp.
LogView
logview.bat RunLogViewer.bat
Location: The above files are stored in the \LogView folder of the Real-Time View
application install directory that is specified by the administrator at the
time of the installation.
OpenWells\Bin
RunOpenWells.bat RunOpenWellsConsole.bat
OpenWells\NPD
RunNPDRept.bat
OpenWells\Performance Reviews
RunOWPR.bat RunOWPR_Console.bat
OpenWells\Property Loader
RunPropertyLoader.bat
RunPropertyLoaderConsole.bat
Location: The above files are stored in the \OpenWells sub-folders of the install
directory that is specified by the administrator at the time of the
installation.
PROFILE
Profile.bat ProfWellfileSync.bat
Location: The above files are stored in the \Profile folder of the EDT install
directory that is specified by the administrator at the time of the
installation.
StressCheck\Server
StressCheck.bat
Location: The above files are stored in the \StressCheck sub-folders of the
application install directory that is specified by the administrator at the
time of the installation.
WELLPLAN\Bin
RegisterWellplan.bat UnRegisterWellPlan.bat
WELLPLAN.bat wp.bat
Location: The above files are stored in the \Wellplan sub-folders of the EDT
install directory that is specified by the administrator at the time of the
installation.
Uninstall Procedures
The EDM Database and database tools uninstall is outlined in the EDM
Installation Guide (EDM_Install.pdf), available in the Windows Start
menu: Start > Programs > Landmark Engineers Desktop 2003.16 >
Documentation > User Guides.
Modify
Repair
Remove
11. The Reboot window appears. Select Yes to reboot and complete
the installation. Select No to manually reboot the machine at a
later time.
Drilling Engineering
CasingSeat
Landmarks CasingSeat application is used to design viable schemes
consisting of casing shoe setting depths and casing sizes. It provides
rigorous shoe selection calculation routines to optimize shoe locations
based on pore pressure, fracture gradients, and user-defined design
constraints. It features inventory-based management of permissible
hole and casing size combinations. The application provides layer- and
lithology-based characterization of subsurface boundary conditions and
operating constraints, including those associated with wellbore
stability, minimum overbalance, and differential sticking.
COMPASS
The COMputerized Planning and Analysis Survey System, is a
comprehensive software tool used by oil companies and directional
drilling contractors for directional well design and construction.
COMPASS offers a fast and accurate means of well planning and
identification of potential directional drilling or anti-collision problems
at the earliest possible stage. It includes all the features required for
complex well trajectory design, survey and anticollision monitoring,
StressCheck
Landmarks StressCheck application is the first graphics-based casing
design product for Microsoft Windows 2000 and Windows XP
platforms. It incorporates an array of attributes to enable the user to
quickly, systematically, and accurately evaluate casing wear limits,
minimum cost design, and working-stress design for burst, collapse,
axial installation, and service-life load cases.
WELLPLAN
WELLPLAN is Landmarks drilling engineering analysis system
designed for use at the rig site and the office to provide both well
planning and operations analysis. The different engineering modules of
WELLPLAN are seamlessly integrated and address aspects of data
collection, analysis, well planning, and modeling.
Data Management
OpenWells
Landmark's latest Drilling, Completions, Well Services and
Construction and Reclamation operations reporting application,
OpenWells, is a fully integrated and comprehensive, communications,
PROFILE
Data Analyzer
Data Analyzer provides an easy-to-use, powerful tool for Engineers
Desktop Drilling and Completions users, which assists them in gaining
maximum value from their data. Data Analyzer provides all user levels
the ability to quickly and easily build simple and complex adhoc
queries against drilling and well services data. Ad-hoc queries can be
generated, with the user selecting from the same user-defined labels
and data input structure that they are familiar with.
Real-Time View
A visualization and analysis tool used by engineers and geologists for
viewing time-based drilling data logs for any selected Well, Event,
Report or Activity. The Real-Time View tool is integrated into
OpenWells and uses the WITSML standard to import Log and Real-
time data into EDM via OpenWire. Real-Time View is provided with a
rich set of editing tools to allow customized templates to be created for
almost any layout.
Catalog Editor
(Drilling) Catalogs are used as a selection list to design a casing,
tubing, liner or drillstring. Read-only system catalogs are distributed
with the software. Additional custom catalogs can be created that will
allow changes. A catalog can be copied and pasted (including read-only
catalogs); copied catalogs are editable and can be customized. Custom
catalogs are useful because the catalog content can be customized to
the available pipes or other drilling products used by the company. A
catalog can be locked to prevent changes. You can also merge catalogs.
The Catalog Editor application allows you to edit the catalog selected
in the Well Explorer.
EDM Administration
The EDM Administration Utility is used to configure and implement
database settings from a single location for all the applications. This
prevents future duplication of information. The following operations
can be performed using the EDM Administration Utility:
and update the status information, which grabs the log file on the
receiver and updates the sender with the current status of the transfer.
The Field Office Data Transfer application also contains a Well
Explorer, from which you can Import or Export, create nodes, edit
properties, etc., as you can in the other EDM applications.
MSDE Administration
Use the EDM MSDE Administration Utility to perform the following
functions:
Rig Editor
The Rig Editor exposes the Well Explorer Contractor hierarchy. This
hierarchy contains a tally of rigs, work units and their rig equipment
and records Air Packages and Rig Operations. The Rig Editor is used to
browse, open, copy, delete, and manage Contractors, Air Packages,
Rigs, Rig Operations and Equipment.
Symbol Manager
The Symbol Manager Utility included with PROFILE enables fully
comprehensive symbol management with a portable symbol file
format, and provides highly detailed multi-dimensional symbols with
cutaways and a rich set of equipment section types. This utility allows
users to modify provided symbols, or create their own custom symbols.
Unit Converter
Use the Unit Converter application to convert a data value from one
unit system to an equivalent unit system based on unit types
(categories) defined in the database.
Getting Started
Legacy Files
EDM Administration
Start > Programs > Landmark Engineers Desktop 2003.16 > Tools
> EDM Administration
For more information see the EDM Administration Utility on-line help.
1. From the Windows Start menu, follow the menu path specified
during the installation;
Or
Start > Programs > Landmark Engineers Desktop 2003.16 > Tools
The EDM login uses a single shared database login. The login
dialog box will only appear when the first Engineers Desktop
application is started. The login will not be required again for
subsequent Engineers Desktop application launches, unless all
Engineers Desktop applications are closed (i.e., if COMPASS is
open, then no login is required when starting any of the other
applications, such as StressCheck).
2. Select the EDM Data Source name from the picklist. The default
EDM data source installed by the Engineers Desktop Installation
is named EDM 2003.16 Single User Db. Other EDM data
3. Enter the User and Password. The default username and password
are edm and landmark respectively. Other user names may
have been configured within EDM by the client implementation
teams.
The Well Explorer can be used with each of the Drilling and Data
Management applications. It is located by default on the left side of the
application window. The Well Explorer functions much like the
Microsoft Windows Explorer, and is organized as a hierarchical data
tree, which can be used to browse the EDM Drilling data hierarchy at
all levels. It can perform data management tasks, such as creating or
modifying data objects, and is used to open engineering data sets for
analysis.
The following figure illustrates the Well Explorer trees as seen in the
applications.
The following table displays Well Explorer icons (nodes) that are
common to each EDM Engineering application. (A node is a data item
stored within the database that falls within the EDM Hierarchy).
Icon Description
Icon Description
Materials - The Materials Editor is used to compile a
list of material types and associated properties. This list
is used as a selection list while defining a grade on the
Tubular Grade spreadsheet.
Grades - The Grades Editor is used to define the
physical properties of all pipe grades or special
materials (such as corrosion-resistant alloys) used in
the pipe inventory and catalog. The grades you define
will be used as a selection list when defining a
component using catalogs. (For example, you select a
grade in the String Sections Spreadsheet in
WELLPLAN.)
Icon Description
Design Icon - found in CasingSeat, COMPASS,
StressCheck, OpenWells, PROFILE, and
WELLPLAN. A Design is a set of Cases that make up
part or all of the Well design. The symbol for a Design
comes in three versions:
Actual -
Planned -
Prototype -
Case Icon - found in WELLPLAN, a Case is a set of
data and engineering parameters to analyze a particular
operation, such as a BHA Run or Casing String.
Icon Description
User Defined Workspace - System Workspaces are
read-only, and are shipped with the EDM database.
You may apply them, but not alter them. When you
import System workspaces, they will overwrite any
existing System workspaces.
Module Workspace - Module Workspaces will apply
automatically when you activate a given module
(Hydraulics, Surge, etc.). To save a workspace as a
module workspace, select File > Workspace > Save As
Default. It will automatically apply the module tool tip
name as the default module workspace name.
System Workspace - You can save any workspace as a
User Workspace, so long as it has a unique name.
Workspaces always have a .ws.xml extension.
Icon Description
Contractor Icon - found in OpenWells > Well Explorer
tree > Contractor tab, the contractor icon is used to
record information on the contractor company
operating a fleet of Rigs or Work Units.
Rig Icon - found in OpenWells > Well Explorer tree >
Contractor tab, the Rig icon is used to record
information on which Rig Operator is on one or more
Wells.
For detailed information on the Well Explorer see the on-line help in
each application.
Double-click any level within the browser to open the next available
item in the hierarchy. The selected item will be reflected in the Status
window. The available functionality in the menu and tool bars is
dependent on which level is open in the browser. Full functionality will
only occur if the lowest level in the hierarchy (i.e., Design level) is
open.
Users wishing to run SAM against a local database must install EDM in
Stand-Alone mode (see the EDM Installation Guide, Stand-Alone
Server Workflow). This installation method will install the LGC EDM
Simultaneous Activity Monitor service to run locally on the machine
and manage the local database instance.
Message Description
A green SAM icon in the status bar indicates that the
Messenger Service is active. If a tooltip is available, the
message "SAM-Connected" will be displayed.
A red SAM icon in the status bar indicates the SAM service
is enabled but has lost connectivity. Hover over the icon to
display the tooltip "SAM - No longer responding"
Icon Description
A red SAM icon indicates that one or more users on other PCs have
this item open, and the current user is restricted to read-only access.
A blue SAM icon indicates that one or more users on the current
database have this item open, but the current user still has full read-
write access. A user must be careful when making changes to the
data, though this method enables data to automatically flow
between applications. Intentional updates to other live applications
should be anticipated before saving changes.
The first user to open a data item becomes the data item's owner. They
will 'own' the data until they have completed any changes, saved the
data item, and closed it. When another user opens the data item through
an EDM application, they can see that the data item is currently being
accessed by the first user, the owner. This other user can access the data
item but will be unable to save any changes until the owner has closed
it.To view a list of users, applications, and machines that have the data
item open, hover the mouse over the item; a data listing tooltip will
appear.
For each application instance that is accessing the data item, the tooltip
displays the user name (Windows account), EDM application, machine
name, and flags to indicate the type of access available to the current
user.
Reload Notification
A reload notification dialog appears when the owner of the active data
item saves changes to the database. SAM then notifies any other EDM
applications of the changes. The change notification dialog is then
offered to the user to reload or ignore the data owner's changes, or
cancel the dialog box. The dialog that appears displays the user name
for the owner and the application in which the changes were made. This
enables the user to identify the source of the change that has been
posted.
Reload
The Reload option results in the owner's changes being uploaded into
the current application.
Ignore
The Ignore option gives the user the ability to ignore the owner's
changes and continue working with their current data item.
The user may choose to ignore the updates if they own the data item in
another application.
In this instance they may choose to save later and overwrite changed
data in the other application as a result.
The user with read-only access to the data item may choose to ignore
the owner's changes in order to continue looking at the previous state of
the data. They may also perform a Save As operation in order to save
the current data before reloading the changes. WELLPLAN does not
support Save As functionality for read-only access.
Use the Do not ask the question again checkbox to avoid receiving
any other reload notifications. This checkbox option is not remembered
between sessions. If the user restarts an application, they must activate
the checkbox the first time it appears in order to stop the appearance of
the reload notifications.
Cancel
The Cancel option gives the user the opportunity to cancel the dialog. If
this option is selected the Do not ask the question again checkbox is
ignored.
Troubleshooting
Problem
When attempting to login to the SQL Server (MSDE) database the
following message appears:
Error Code 0
Error Message: Network error IOException:
Connection refused: connect EDM 2003.16 Single User
Db
Solution
The solve this problem install the most recent patch or service pack for
SQL Server.
Problem
While running DBUPDATE.EXE to update a SQL Server EDM
database an error occurs because SQL Plus utility cannot be found. The
message appears as follows:
R2003.16 : Troubleshooting 65
EDT Drilling Installation Guide Landmark
Solution
To solve this problem, verify the correct Oracle Home is selected using
the Home Selector tool provided by Oracle. The path defined as
Oracle Home should have sqlplus.exe located within it. If sqlplus.exe is
located under a different folder, copy it to the Oracle Home location.
Problem
When generating Output Reports that have been customized in a pre-
2003.16.0.0 version the following error may occur:
Solution
To solve this problem, change the font used in the Landmark Output
Report .RPT file from 'Arial Unicode MS 8' font to 'Arial 8.5' font.
This error may still occur for Output Reports created or customized in a
pre-2003.16.0.0 version of EDM. To fix this, install Microsoft Office
on the machine where the Reports are being generated or change the
font used in the .RPT file to 'Arial 8.5'.
66 : Troubleshooting R2003.16
Landmark EDT Drilling Installation Guide
Problem
When configuring the EDM Publishing Services Mail, click the Test
button and the following error occurs:
This error is caused by both Virus Scan Protection Software and E-mail
Permissions. This problem occurs when a virus scanner blocks EDM
Publisher form sending emails.
Solution
To solve this problem:
R2003.16 : Troubleshooting 67
EDT Drilling Installation Guide Landmark
Problem:
The Glossary Tab on HTML Help window appears blank. This problem
occurs because the HHActiveX.dll file has not been registered with the
Windows system. The HHActiveX.dll is a Macromedia ActiveX
control that provides support for the online glossary.
Solution:
To solve this problem, register the HHActiveX.dll file located in the
<install directory>\Documentation folder. The command for registering
the DLL file from the Windows Start > Run menu is regsvr32 <insert
install directory path here>\Documentation\HHActiveX.dll
68 : Troubleshooting R2003.16
Landmark EDT Drilling Installation Guide
Release Notes
Manuals
EDT on Citrix
The EDT on Citrix guide outlines procedures for installing the
Engineers Desktop in a Citrix environment.
Online Help
Using WebHelp
WebHelp is also an online Help system that is based on the HTML
(Hypertext Markup Language) format. WebHelp also contains a similar
tri-pane layout to HTML Help, but it is an uncompiled help system.
This uncompiled Help system supports a variety of browsers and
platforms. WebHelp features include: a table of contents, an index, a
glossary, and full-text search. WebHelp is compatible with most
browsers.
Check that the Engineers Desktop System Requirements have been met for
each machine to be used. See EDT Drilling Summary Level Release Notes.
Choose the
Database Platform
A B C
A B C
Obtain Licensing
Yes
Citrix environment?
No
See EDT on Citrix Guide
Install Engineers
Desktop
Applications
Update
For pre-EDM Landmark data see EDM Drilling
Data Migration Guide For non-Landmark data,
contact Customer Support for information on
See EDM Drilling Database Guide.
custom data migration.
Contacting Support
Support information is always available on the Landmark Graphics Support internet page located
at:- http:\\www.lgc.com\customersupport.
Email: support@lgc.com
Toll-Free from:
China: 10-800-6100-253
Indonesia: 001-803-61284
Japan: 00531-61-0021
Malaysia 1800-803-687
New Zealand 0800-400-555
Philippines 1800-1611-0207
South Korea 00308-61-0046
Taiwan 00801-61-1350
Thailand 001-800-611-2784
Trinidad and Tobago (TAO TAC, Houston, TX) Toll Free: 1-888-438-1296
7:00 am - 5:00 pm Central Standard Time Fax: 1-713-839-3646
(Houston, TX) Email: soporte@lgc.com
Local normal business hours
Index Index
A EDT on Citrix 71
Drilling and Completions Applications 51
About this Manual 1 Drilling and Completions Install 5
Add/Remove Programs 37 Drilling Engineering 41
Administrative Application Files 25
Associated Data Viewer 60
E
B EDM Administration 44, 50
EDM Publishing Service 45
bitlock 9 EDM Report Manager 47
EDM Services Controller 45
C EDM to OpenWorks Link 45
Cancel button 38
CasingSeat 41 F
Catalog Editor 44 Field Office Data Transfer 45
CDDM 2003.1 8 FLEXlm 8
Client 9, 19
Client Installation Files 24
COMPASS 41 G
Well Explorer 58
getting started
Concurrency and Multi-User Support 61
Associated Data Viewer 60
Control Panel 37
Concurrency and Multi-User Support 61
drilling and completions 51
D EDM Administration 50
SAM 61
Data Analyzer 43 Well Explorer 53
Data Management 42
Database
migration 8 I
upgrade 8
Implementation Plan 8
Directory Permissions 24
Install 5
Directory Structure 26
install
CasingSeat 26
client 9, 19
Common Files 27
flowchart 73
COMPASS 27
modify 37
Data Analyzer 27
previous versions 11, 17, 22, 38
Documentation 28
remove 37, 39
EDM 28
repair 37, 39
OpenWells 29
server 11
PROFILE 29
services 25
Real-Time View 28
stand-alone 11
StressCheck 29
Third-Party Components 8, 9
WELLPLAN 30
installation 5, 7
Documents 69
Installation Files 30
EDM Drilling Data Migration Guide 71
Batch Files 34
EDM Drilling Database Guide 71
Executables 30
EDM Installation Guide 70
Installation FlowChart 73
EDT Drilling Installation Guide 70
R2003.14.1.0 Index 85
EDT Drilling Installation Guide Landmark
T
M
Third-Party Components 8, 9
Manuals 70 Tools and Utilities 44
migration 8
Modify 37
Modify Option 37 U
MSDE Administration 9, 23, 46
Uninstall
EDM Database and Tools 37
O Modify installation 37
Modify Option 37
Online Help 72 Rebooting 38, 39, 40
OpenWells 42 Remove Installation 37
Remove Option 39
P Repair installation 37
Repair Option 39
Platform Notes 2 uninstall 37
Pre-2003.16 Versions 7 Uninstall Procedures 37
Pre-requisites 7 uninstalling 37
Previous Versions 17, 22, 38 Unit Converter 47
PROFILE 43 upgrade 8
PSA CDRS Report Generator 46
V
R
Version
Real-Time View 44 2003.1 8
Reboot 19, 22 Pre-EDM 7
rebooting 38, 39, 40 version
Registry 24 install pre-EDM 11
Release Notes 7, 69
Remove 37
Remove Option 39 W
Repair 37 Website Addresses 83
Repair Option 39 Well Explorer 53
repairs 39 COMPASS 58
requirements 7 WELLPLAN 42
Rig Editor 46 Windows XP SP2 11
S X
SAM 61 XP SP2 11
Reload Notification 63
Server 11
Server Installation Files 25
Services 25
86 Index R2003.14.1.0