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ABSTRACT
Consumers of this millennium have become more concerned about their health and also inclined
to maintain quality of life which is reflected through the preferential consumption of those
products that protects the good state of their health as well as provide maximum satisfaction. In
pursuit of a healthy lifestyle Indian have become more inclined to Ayurvedic or Herbal therapy
as alternative healthcare for natural cure. This particular tendency has been responsible for
phenomenal popularity of Baba Ramdevs Patanjali Ayurvedic products. In today's turbulent
markets with changing customer needs and growing product variety, Baba Ramdev has
developed a unique blend of Ayurveda and Vedic philosophy under the brand Patanjali to pull
the market by offering value for his customers. This paper attempts to ventilate the reasons
which have lead to the revolutionary success of Baba Ramdev's Ayurvedic brand Patanjali that
clocked a turnover of about Rs 1,200 crore in 2013-14 through the use of Mass customization
and Content marketing. Finally the article makes a comparative study of Patanjalis products
with other competing Ayurvedic brands to judge the major contributor behind sale of Patanjalis
items.
Keywords: Ayurved, Content marketing, FMCG, Mass customization.
Mean Rating
Ayur Herbal
4.628.88
7.96 Baidyanalh
4.05 7.23
6.04 8.04 Charak Pharmaceuticals
8.46 3.19
Dabur
7.19
8.192.65
Emami Group
Inference: Table No: 4 and Chart No: 4 depicts that highest price fluctuation rating happens to
be in case of Lotus Herbals with rating 6.12 and lowest turns out in case of Dabur with1.84.
Patanjalis rank is 2nd (2.02) after Dabur. The rating style shows that Dabur has least price
fluctuating tendency whereas Lotus Herbal reveals highest price variation.
Table 5: Rating of Product Quality
Serial No Company Name Mean Rate of poor product quality
1 Ayur Herbal 2.25
2 Baidyanalh 3.84
3 Charak Pharmaceuticals 1.72
4 Dabur 5.73
5 Emami Group 4.03
6 Himalayan Drug Company 5.23
7 Hamdard 3.50
8 Lotus Herbal 3.34
9 Marico 1.15
10 Patanjali Ayurved Ltd 6.04
11 Vicco Laboratories 3.57
12 Zandu 3.03
Inference: Product quality, being one of the strongest influencers in customers buying
behaviour is taken as variable of study. Table No: 5 and Chart No: 5 depicts highest product
quality rating is found for Patanjali Ayurved having 6.04 suggesting its top quality feedback by
customers and poor quality feedback is given by end-users for Marico with rating 1.15 only. 2 nd
and 3rd positions are occupied by Dabur and Himalaya respectively where former is age old and
latter is new comer.
Table No: 6 Rating on Promotional Campaigning
Serial No Company Name Mean Rate of Low Promo Campaigning
1 Ayur Herbal 2.08
2 Baidyanalh 6.37
3 Charak Pharmaceuticals 1.85
4 Dabur 6.84
5 Emami Group 4.27
6 Himalayan Drug Company 4.42
7 Hamdard 3.11
8 Lotus Herbal 1.21
9 Marico 2.88
10 Patanjali Ayurved Ltd 3.23
11 Vicco Laboratories 3.92
12 Zandu 3.03
Inference: Easy availability determines Place Utility to customers who shape customers
purchasing attitude and sales volume. Rating this variable follows descending order of
preference and Table No 7 & Chart No 7 reveal that Dabur and Himalaya got a very close
position (Rating 1.24 & 1.27) of providing maximum ease in availability of their products to
customers. On the contrary, Charak pharma is lagging in extreme regarding easy availability.
Patanjalis position is in middle of the road with 4th position (2.87).
Table 8: Average Performance Rating of Ayurvedic Companies
Serial No Company Name Mean Rate of Overall Performance
1 Ayur Herbal 4.957
2 Baidyanalh 1.784
3 Charak Pharmaceuticals 5.889
4 Dabur 1.157
5 Emami Group 3.441
6 Himalayan Drug Company 1.431
7 Hamdard 4.772
8 Lotus Herbal 6.224
9 Marico 4.819
10 Patanjali Ayurved Ltd 1.671
11 Vicco Laboratories 2.550
12 Zandu 3.551
7 5.889 6.224
6 4.957 4.772 4.819
5
3.441 3.551
4
2.55
3
1.784 1.671
2 1.157 1.431
1 Mean Rate of Overall
0 Performance
Inference: The overall performance rating of all 12 Ayurvedic companies as tabulated in Table
No: 8 and graphically represented in Chart No: 8 shows that Dabur has bagged the top rated
company in terms of all marketing variables and Lotus Herbal is least performer. Ramdevs
venture Patanjali has stepped into top 5 bracket and holding 3 rd topper after Dabur and
Himalaya.
Statistical Data Analysis
The tabulated data from Table No: 3 to 7 are put to comparative statistical analysis under the
following sectors Linear Regression, t-Test and Kolmogorov - Smrinov Normality test.
(A) Kolmogorov - Smrinov Normality test
The following outcome of Normality tests are given as
Table No: 9 [Normality (KS) Test Results]
Serial Name of Comparing variables under KS P Remarks
1 Average amount of Products bought 0.218 0.11 Passed
No study Dist. value
2. Rating on High Price Fluctuation 0.13 > 0.2 Passed
3 Rating on poor quality product 0.18 > 0.2 Passed
4 Rating on poor promotional campaigning 0.17 > 0.2 Passed
5 Rating on Easy Availability 0.13 > 0.2 Passed
variance test
Difference
Normality
between
Group Comparing variables under t
Means
P for
Equal
Mean
P for
SEM
SD
test
N
No Group value
of products bought at
2.191 0.335 0.051
Rating on High Price 12 3.860 1.219 0.352 22
d.o.f
Fluctuation
2 Rating on Average amount 12 6.051 3.433 0.991 2.283
at
of products bought 2.469 0.382 0.080
Rating on poor quality 12 3.583 1.498 0.433 22
d.o.f
product
3 Rating on Average amount 12 6.051 3.433 0.991 2.217
of products bought at
2.454 0.278 0.129
Rating on poor promotional 12 3.597 1.708 0.493 22
d.o.f
campaigning
4 Rating on Average amount 12 6.051 3.433 0.991 2.106
at
of products bought 2.333 0.234 0.165
Rating on Easy Availability 12 3.718 1.716 0.496 22
d.o.f
From Table No: 10 it has been found that since under each group, the difference in the Mean
values for two group members is more than what would be expected by chance, there exists
statistically significant differences between the input group members in the following manner:-
Group No P Value Remarks
1 0.049 P > 0.05
2 0.032 P > 0.05
3 0.037 P > 0.05
4 0.047 P > 0.05
E-mail id:- editorindus@gmail.com Page 126
International Journal of Research in Engineering, Social Sciences
ISSN 2249-9482, Impact Factor: 5.343, Volume 5 Issue 4, April 2015
Website: www.indusedu.org
Thus the test reflects the fact that, the sample-data is significant at 95% confidence level.
(c) Linear Regression
The group wise comparisons involved in previous t-Test are again taken for determining
association and relationship by using Linear Regression.
Table No: 11 [Group wise Linear Regression results]
Group Comparing variables under Regression S E of
N R R2 Adj. R2
No Group Equation line Estimate
1 Rating on Average amount Average amount
of products bought of products
Rating on High Price bought = 10.99
12 0.455 0.207 0.127 3.207
Fluctuation (1.28 x Mean
rating on High
Price fluctuation)