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Fishbone diagrams are often used in project planning sessions to identify all of the components, that go
into any workflow process. (often categorized as Manpower, Machinery, Materials, Methods,
Measurements, Mother-nature and Manpower) Once these components are identified, it's a lot easier to
look at each one and see where problems or inefficiencies are creeping into the process.
There are many skills and techniques for better cause and effect analysis. For instance, the 6M method
(Manpower, Machinery, Materials, Methods, Measurements, Mother-nature and Manpower) is effective in
finding out and categorizing major reasons. Another useful way is brainstorming, through which more
causes can be figured out.The simple 5W1H method can also be adopted to ease the analysis process.
The first W is What. What should be improved? What is the purpose of improvement? Is there anything
else to do? What should be done?
The second W is Where. Is the worker's orientation or method correct when changing the workplace? Why
operate in that location? Which is the best location to achieve highest efficiency?
The third W is When. Change the time, period or sequence of the operation. Why perform at that time?
Will it be better to execute at other time?
The forth W is Who. Manpower, collaboration or task assignment. Check and discuss this issue again. Why
designate someone as the person in charge? Is there a better candidate?
Then it is about How. Change the method or procedure so that less manpower is needed. Apply the
method that requires less degree of proficiency and expense. Why to do it? Is there a better method to
replace the current one?
The last W is Why. Doubt everything again. Think over and discuss the above 5 questions by asking more
why and then find out the best solution for improvement. Why follow the present way? Is there any
necessary supplement or change? Here is a table of the detailed introduction of this method.
Best Solution for Cause-effect Analysis
The best solution to carry out cause and effect analysis and draw fishbone diagram is to use an automatic
software - Edraw. It is easy to use with an intuitive user interface. See the below illustration. Aided by
marvelous shapes, abundant ready-made templates and various clipart, you are sure to gain incredible
fishbone diagrams.
Wireframe
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Project Management Software
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