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1. INTRODUCTION
2. BUSINESS VISION, MISSION, AND OBJECTIVES
3. COMPANY BACKGROUND
4. LOCATION OF THE BUSINESS
5. BACKGROUND OF PARTNER
6. MAINPOWER PLANNING
7. PURPOSE OF PREPAIRING A BUSINESS PLAN
8. REMUNERATION PLAN
9. LIST OF OFFICE EQUIPMENT AND SUPPLIES
10. DESCRIPTION OF MARKETING STRATEGIES
11. BCG MATRIX
12. SWOT
13. TARGET MARKET
I4. IDENTIFY THE COMPETITORS
15. MARKETING BUDGET
16. OPERATION PLAN
17. PHYSICAL LOCATION
18. CONCLUSION
INTRODUCTION
provider in Malaysia, enabling both individual and business customers to connect and
and services. We offer prepaid data plans, call plans and SMS plans, devices, wireless
broadband, fibre internet, international roaming, MMS, WAP (over both GSM and
Lumpur.
4. Date of Commencement
At the year of 1995
5. Business Profile
Maxis Mobile Bhd first used the Cardax System (CC Unix) since 1998 when they
moved their operations into Menara Maxis, owned and managed by Tanjong City
Centre Property Management (Tanjong Plc Group of Companies). The building house
over 585 Contactless Mifare Readers across 49 floors and Visitor Turnstiles with
some offices having additional readers within thier office permises for additional
security
MAXIS VISION, VALUES, OBJECTIVE & GOALS
VISION
from how we deal with customers to the way we work ; in the way we greet people at the
reception, the way we recruit people, the way we manage our talent and the way we do our
branding. Generally speaking, we want to take leadership positions in everything that we do.
VALUES
- POSITIVE
- PASSIONATE
- COLLABORATIVE
OBJECTIVE
Achieving the efficient cost structure, it is curently having to increase its investment,
including subsidies and operating expenses to support it broadband and data business, which
Maxis is about life enablement. It is simple, trustworthly and creative. Simple means straight
forward and easy to understand. While trustworthly are inspires confidence, assurance,
conviction, and reliance. Meanwhile creative is everything we do and say that will determine
the creativity.
COMPONY BACKGROUND
2. Telephone Number
- 06 384 8141
3. Fax Number
- 06 384 8140
4. Website
- www.maxis.com.my
7. Date of Registration
- At the year of 1995
8. Equity Contribution
Strategy Officer
Services
Organisation
BACKGROUND OF PARTNER
Age : 22
of Management, BI
Permanent Address : 830, Jalan Peruda 2, Taman Peruda Utama, 08000 Sungai
Petani, Kedah
Age : 20
Wales, Australia.
Identity Card :
Permanent Address :
Telephone Number :
Date Of Birth :
Age :
University, Denmark
Age : 19
telecommunications industry.
Permanent Address : 106, Block Anggerik Taman Tun Teja, 48000, Rawang,
Age : 20
Technology)
Identity Card :
Permanent Address :
Telephone Number :
Date Of Birth :
Age :
Experiences :
ORGANIZATION CHART OR STRUCTURE
CHIEF
EXECUTIVE
OFFICER
MAINPOWER PLANNING
Position and Number of Staff
POSITION RESPONSIBILITIES
Chief Technology Officer To make the order, purchase and stock the
merchandises in a timely manner.
To develop operational strategy and ensure that the
operational activities meet the organizational
requirements.
To product design, facility location, facility design
and layout, quality assurance, materials management
and inventory control, scheduling, and maintenance
planning.
prepaid call plans, monthly subscription plans, global roaming, MMS, WAP (over
both GSM and GPRS), Residential Fixed Line services, Broadband Internet Plans,
and BlackBerry based mobile services besides regular services. Maxis also provides
million customers in Malaysia. They are currently heavily promoting a new IDD 132
sen (roughly 6 US cents) per minute which is, at certain times many subscribers, even
benefits to the student in every range from primary school until Master level of
educations. Maxis 1stwas create to give benefits and help the students to maintain low
cost bills for their mobile network services. Our golden services include messaging
services (SMS), Data plan, and extra ordinary cheaper phone call to all number.
2. PLACE
For place strategies we used direct selling market for our place strategies . we just
give our stock to the all stall in Malaysia if they request it. We dont need wholesaler
free message or can keep the point for others privileges. The users can text to any
Prepaid Call
We specialize the Maxis 1st for student to help them to reduce their cost so we hereby
provide the users of this plan the low cost call as 5 sen per minute to any number.
Data Plan
Data plan will be provide as 4GB for only RM59 with super fast speed and free for
BCG MATRIX
STAR
MAXIS BROADBAND
This Maxis Broadband is the most famous selling services by Maxis Berhad. These
services were the bestselling services as the services that produce by Maxis Berhad is
continuing their studies in University of the person who are working that want an
affordable by every people in Malaysia especially student. And the internet that offer
Malaysia. This service is high in market growth and high in market share. This shows
QUESTION MARKS
MAXIS FIRST
This Maxis First is the new services that produce by Maxis Berhad. This service is the
most new services that were introduce by Maxis Berhad as their new plan of
communication with internet. The ability of this service is the plan is very affordable
mostly for the students who were need to manage their money.
The Maxis First is creating for student especially because this plan is the cheapest
plan that was offer by the Maxis Berhad. The ability of this service is the most budget
with others people. The new service is rapid growth and low market share in high-
growth industry.
CASH COWS
Maxis Berhad has created a basic plan for the people that who want to use the basic
plan especially for those who are not affordable to use other Maxis services. This
Maxis plan is the most basic plan that created by the Maxis Berhad that the plan is
just for call and message only. The best ability from this plan is the free call for the
This service is the most use from the people in Malaysia as this service is cheap and
can acceptable from all people even the foreigner. Maxis Berhad created this service
for the people that having low income especially those people that only use the plan
This service is slow in market growth but has high market share as well as this
Maxis Berhad created this Maxis Youth Club as this for the student. As this plan or
service is good for the student that is from school specially. This plan is the best plan
for the student back of the day because this plan offer the best plan for student
many users not only from the student as well as the other group of people in Malaysia.
This plan is the greatest plan that creates by Maxis Berhad that this plan could stand
long in the market but this plan cannot stand in the market as long as it might be.
The Maxis Youth Club has being in the market for a long time and this plan has low
market growth and small market share. The service has sufficient cash to operate that
SWOT
1. S STRENGTH
The strengths of Maxis are Maxis has the good network coverage around Malaysia.
Besides that, Maxis have strong brand image and as merge as the market leader in
Malaysia. Maxis also always have a good deals and special offers for different age
As we know, Maxis is the oldest and biggest in terms of sizes and technology. Then,
at the same time Maxis has provides reasonable plans and package for all users and
2. W WEAKNESSES
The weakness of Maxis are small employee base compared to big telecomunication
giants, restricted coverage area and market share due to limited presence across the
world. After that, maxis have deals and offers are limited to certain time and area
only.
Maxis users tend to switch to other telecomunication with the existing number
remains with no extra cut. Sometimes, at certain areas always have a line problem.
Lack of Maxis centre to enquire information or topay bills.
3. O OPPORTUNITIES
An opportunity is the meaning the company or an organization need to take the
chance that is in front of their eyes. Is this term of telecomunication part, the advance
of technology is the opportunities for the telecomuniction compony to create the best
gadget is introducing to the world as the new plan by the Maxis Berhad nedd to be
created with the advance of the technology. The growth of the people using phones
and internet sevices provides more opportunities. This is can be the opportunity to the
Maxis Berhad to create another service that can be used in these new technologies.
Creating more Maxis service can help the compony to be the centre of the
more by the people. Meanwhile, the new plan can used by all people.
4. T THREATS
Threats is the unfavourable situations that the firm should beware of in order to
with the new company that can compete with Maxis Berhad.
This can lead to the change of taste from Maxis customer to try the new product creae
by the new telecomunication company. This is bacause of the terms of the benefits
register thier number to their own respected telecomunication. Other threats that can
TARGET MARKET
Maxis 1st is a plan that focus on student from primary school until Degree level student. This
plan more likely to help student to save money for their studies and enjoy the benefits of the
plan at the same time. Students can enjoy the benefits of surfing the internet to get thousands
of information and to communicate with their friends and family in a low cost rate. We
already distribute the questionnaire survey to our target market to complete our expectation.
We find out that student with higher level studies will choose our plan because of extra
saving and great benefits for the users. More students will choose Maxis 1st rather than the
normal plan. Here are the comparison between the normal basic plan and the Maxis 1st plan.
Plan
Maxis 1st
Basic
MARKET SIZE
Maxis Berhad involved in the production of services of connection and
communication. The market the business identified its target market as the people in
GROUPS CALCULATIONS
Post graduate student Estimate number of target market is 6250
persons
1 days : RM 2,000
1 month : RM 2,000 X 30 days
= RM 60,000
A year : RM2,000 X 12 months
= RM 24,000
1 days : RM 2,000
1 month : RM 2,000 X 30 days
= RM 60,000
A year : RM 2,000 X 12 months
= RM 24,000
Diploma / Matriculation / Foundation / Pre Estimate number of target market is 6500
University students persons
1 days : RM 2,000
1 month : RM 2,000 X 30 days
= RM 60,000
A year : RM 2,000 X 12 months
= RM 24,000
1 days : RM 2,000
1 month : RM 2,000 X 30 days
= RM 60,000
A year : RM 2,000 X 12 months
= RM 24,000
Before estimating the final market size, the business took into
consideration factors that may affect sales such as the new product release
Address: 82, Jalan Raja Muda Abdul Aziz, Pulapol, Kuala Lumpur,
Malaysia.
MARKETING BUDGET
PHYSICAL LOCATION
Menara Maxis
Jalan Ampang
CONCLUSION
The conclusion is each organizational unit of firm must make the decision to pursue
one strategy for itself. It is one thing to develop a plan for improving what is already done
reasonably well. Going forward, while its eyes are still on the mobile business. Maxis will
also grow its broadband business, invest selectively in its own fixed-line footprint and
mobile telcomunication company. However, despite its relative youth, the company has
matured rapidly and amassed the country's largest subscriber base of more than 7 million
users. Going forward, while its eyes are still on the mobile business.
Maxis will also grow its broadband business, invest selectively in its own fixed-line footprint.
It intends to capitalise on its large customer base to push more content and offer broadband
services. it has its eyes set on future growth and regional expansion - and there has been no
shortage of rumors about its aggressive search for a new international partner.