* Negotiation
Helping you build successful agreements and partnerships
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Manage your anxiety and overconfidence
The very thought of negotiating can make us nervous—yet we also can be
too sure of ourselves. Rise above these seemingly contradictory pitfalls.
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‘ow would you feel in such a scenario?
Ifyou're like most people, the prospect
of taking on such a heavy responsibility
and being center stage—is likely to inspire a
serious case of prenegotiation jitters.
For most of us, the very concept of ne
ation is inextricably linked with anxi
ety. The prospect of haggling for a new car,
negotiating a starting salary, hashing out a
legal settlement, or working out a serious is-
‘sue with a loved one can trigger nerves and
the fear of saying or doing the wrong thing,
But consider a seemingly contradictory
fact: most people have unrealistic expecta.
tions of how they will perform in nego-
tiations. Typically overconfident of their
ability to reach an agreement, they end up
feeling disappointed and confused when
the process doesn't go as planned
How can negotiator anxiety and over-
confiderice coexist, and what steps can we |
take to overcome their perils? This article
suggests methods for becoming a calmer
and more realistic negotiator.
Negotiator anxiety
Oddly enough, given widespread anecdotal
evidence ofthe prevalence of negotiator anxi
cays, “Just don't mess it up.”
ty litle research has studied the phenome
non. In a 2004 article in Negotiation, however,
Harvard Business School professor Michael
Wheeler described a research project he tn:
dertook with colleagues Kimberlyn Leary and
Gerald Zaltman to uncover people’ underly-
they anticipated
a negotiation. Using pictures to elicit meta
ph
ing feelings and thoughts
s, the researchers found that participants!
associations with negotiation were suffused
with anxiety. According to Wheeler:
One person visualized a speeding train
representing “a deadline approaching
or other unrelenting pressure.” Another
described a woman in a turbulent sea,
“overwhelmed by the magnitude of the