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ph no : 01141765463

Login ID: - 01167288581_dsl@airtelbroadband.in


(Username)

Account no: 7010529029

Pramod kumar : 9990537026


CUSTOMER CARE ; 121 , 01144444121,198,18001030121

INSTALLATION DATE ; 15/01/2014

FOR NETXPERT SOFTWARE : WWW.AIRTEL.IN , then search

For phone lock you have first generate password : 1230000****#

Lock : 124****4#

Unlock : 124****0#

For std lock:124****1#


For std unlock :124****3#

Parallel ringing : 1502 mobile no #

Deactivate : 1503#

Ip address : 192.168.1.2 to 254


255.255.255.0
Gateway : 192.168.1.1

Dns : 202.56.215.54
202.56.215.55
* First level troubleshooting

If your Internet not working please restart your


computer &
Off / on the modem and wait 2 min. then start.
Aa addfd

Beetel 220BX / UTstarcom

Check your modem LED states

1. Red LED showing power: --- If light not display check your power plug and
modem adaptor.
2. Yellow LED-showing Link: --- If light blink or not aprs check the RJ 11 (cable)
modem to splitter please plug out / plug it.
3. Green LED showing data transfer: --- If this light not blinking please on / off the
modem.
4. Last Green LED showing computer to modem connectivity: -- If light not
display check USB / LAN cable.
(In XP you can enable the LAN/USB connection)

1. User id and password details and how to change password.


2. To create extra mail ids for 5gb .
Incoming and outgoing mail server addresses for outlook express.
3. DNS Address of Airtel.
4. To see response from our server.
5. ADSL Error for USB Modems.
6. Contact us.

6. Incoming and outgoing mail server addresses------------


To configure outlook express for mail id, which has been created, on
mail.airtelmail.in
SMTP Server address smtp.gmail.com
POP3 Server address pop.gmail.com

7. DNS Address of Airtel--------------

Primary DNS 202.56.215.6


Secondary DNS 202.56.215.55 ,202.56.215.54

8. About ping command -----------

Copy following one line text and past in Start>Run>open box and then
press enter.

ping 202.56.215.6 t (to ping internet)

ping 192.168.1.1 t (to ping modem )

ping www.yahoo.com -t

ping 203.145.171.3 -t

9. ADSL Error for USB Modems--------------

Error [691]
Wrong user name or password. So please check the user name and password.

Error [678]
No signal so please check the DSL LED status on modem if it is constant so please
restart your system and try to connect again.

Error [645]
Dial-Up Networking could not complete the connection to the server. Check your
configuration
and try the connection again.
OR
Error [745] An Essential File Is Missing
OR
Adapter Error: The Microsoft Dial-Up adapter is not installed or is not responding
properly

Run time error:


so shut down your system properly and start it again.

Error [650]
OR
Error [678/628/721]
The remote access server is not responding??

The server is not responding. The computer you are dialing is not answering; try
again later. There
is no answer. PPP Modem Connect Failure

Cause/Resolution

1 Try what is called "power-cycling" ...


2 Shut down your computer.
3 Unplug the modem from the USB slot, and unplug the phone line from the
modem.
4 Wait about 2-5 minutes.
5 Plug everything back up, and restart your computer.
6 Reconnect, and everything should run smoothly again.

Error [720]

Dial-Up Networking could not negotiate a compatible set of network protocols you
specified in the

Server type settings. Check your network configuration in the Control Panel and
try the

Connection again. No PPP Protocols configured.

Cause/Resolution

TCP/IP is not bound to the Dial-Up Adapter.


So uninstall all TCP/IP adaptors and reinstall them.

10. Contact details ------------


C. Care 44444555 (dsl)
44444121 (Ph)

To change password in modem


192.168.1.1
user name =admin
password =password
WAN
EDIT
NEXT
NEXT
Change the password
Next
Next
Save
Save/reboot
Password is changed in modem

End
now ur dsl working
fine .

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