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PolyU VDI - vSCC Service Setup Guide

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PolyU VDI - vSCC Service Setup Guide

Revision History
Version Date Prepared By Summary of Changes
1.0 Nov 18 2015 Jimmy Chan Initial release
1.1 Jan 8 2016 Jimmy Chan
1.2 24 Feb 2016 Jimmy Chan Standardization the wording vSCC,
vDesk and vApp

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PolyU VDI - vSCC Service Setup Guide

Table of Contents
1. Introduction ................................................................................................................................ 4
2. Access VDI - vSCC service using Internet Explorer from Windows Desktop (Windows 7/8.1/10) .. 5
3. Access VDI - vSCC service using Start Menu from Windows Desktop (Windows 8.1/10)............... 6
4. Access VDI - vSCC service using RDP client from Windows Desktop (Windows 8.1) ...................... 9
5. Access VDI - vSCC service using RDP client from Windows Desktop (Windows 10)..................... 13
6. Access VDI - vSCC service using RDP client from Mac/iPhone/iPad Devices ............................... 17
7. Access VDI - vSCC service using Firefox from Mac Devices ......................................................... 19
8. Access vSCC using Android Devices ........................................................................................... 20
9. Further information .................................................................................................................. 23

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PolyU VDI - vSCC Service Setup Guide

1. Introduction

Based on the latest Virtual Desktop Infrastructure (VDI) technology, the Virtual Student
Computer Centre (vSCC) is one of the Universitys initiatives to support digital workspaces that
meet the smarter, more agile and anytime anywhere work practices of the PolyU community.
vSCC allows students and staff to remotely access desktop OS and a list of commonly-used
software applications. The benefit is the ability to run these programs anywhere, anytime, on
or off-campus, with 24/7 access, using any device, without the need to physically visiting the
Student Computer Centre.
After using the vSCC service, users can conveniently save their working files on the PolyU Home
Drive which is a secure network storage service.

For more information, please visit: http://www.polyu.edu/hk/vscc

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PolyU VDI - vSCC Service Setup Guide

2. Access VDI - vSCC service using Internet Explorer from Windows Desktop
(Windows 7/8.1/10)

For Windows 10, do not use Microsoft Edge to access VDI


service.

Step 1: Click Internet


Explorer

Step 2: In Internet Explorer,


type the URL
(https://vdesk.polyu.edu.hk/
access)
Figure 1

Step 3: Login with your NetID


and NetPassword (e.g.
HH\gstchchan password1234)

Step 4: Click Sign in

Step 5: Click on one of


the vApp or vDesk icon Figure 2

Figure 3

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PolyU VDI - vSCC Service Setup Guide

3. Access VDI - vSCC service using Start Menu from Windows Desktop
(Windows 8.1/10)

Step 1: Go to Control
Panel

Step 2: Click RemoteApp and


Desktop Connections

Step 3: Click Access


RemoteApp Figure 4
and desktops

Step 4: Enter your email


address (e.g.
vdistud@connect.polyu.hk)

Step 5: Click Next

Step 6: Click Next again Figure 5

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PolyU VDI - vSCC Service Setup Guide

Step 7: Enter your NETID and


NetPassword

Step 8: Click OK

Step 9: Click Finish

Step 10: Click Start Menu


icon
Figure 6
(Remarks: For Windows
10, click All Apps
after clicking Start
Menu)

Figure 7

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PolyU VDI - vSCC Service Setup Guide

Step 11: Click on one of the


vApp or vDesk icon under
PolyU vSCC (RADC)

For screenshot of Windows


8.1, shown in Figure 9

For screenshot of Windows


10, shown in Figure 10 Figure 8

Step 12: Enter your


NetPassword and click OK if
necessary

Figure 9

Figure 10

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PolyU VDI - vSCC Service Setup Guide

4. Access VDI - vSCC service using RDP client from Windows Desktop (Windows
8.1)
You have a Microsoft account and there is no
Assumption: RemoteApp and Desktop Connections setup in Control
Panel

If you do not have Microsoft account, go to the link


https://signup.live.com/ to register

Step 1: Go to Windows
Store to download the
RDP client

Step 2: Click Install to install


the client

Figure 11

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PolyU VDI - vSCC Service Setup Guide

Step 3: Click Sign into each


app separately instead (not
recommended)

Step 4: Enter your


Microsoft Login name
and password
Figure 12
Step 5: Click save

Figure 13

Step 6: Click Start Menu

Step 7: Click Remote


Desktop

Step 8: Click Access


RemoteApp and Desktop
Connections Figure 14

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PolyU VDI - vSCC Service Setup Guide

Step 9: Enter your email


address (e.g.
vdistud@connect.polyu.hk)

Step 10: Click Connect

Step 11: Click Yes


Figure 15

Figure 16

Step 12: Enter your NETID and


NetPassword

Step 13: Click OK

Step 14: Click OK again

Step 15: Click on one of the


vApp or vDesk icon Figure 17

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Figure 18

Figure 19

Step 16: Enter your


NetPassword and click OK if
necessary

Figure 20

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5. Access VDI - vSCC service using RDP client from Windows Desktop (Windows
10)

You have a Microsoft account and there is no


Assumption: RemoteApp and Desktop Connections setup in Control
Panel

If you do not have Microsoft account, go to the link


https://signup.live.com/ to register

Step 1: Go to Windows
Store to download the
RDP client

Step 2: Click Free to install the


client

Step 3: Click Microsoft


account Figure 21

Figure 22

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PolyU VDI - vSCC Service Setup Guide

Step 4: Enter your


Microsoft Login name
and password

Step 5: Click Sign in

Step 6: Click Start Menu

Step 7: Click All Apps


Figure 23

Step 8: Click Remote


Desktop

Step 9: Click Access


RemoteApp and Desktop
Connections
Figure 24

Step 10: Enter your email


address (e.g.
vdistud@connect.polyu.hk)

Step 11: Click Connect

Figure 25

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Step 12: Click Yes

Step 13: Enter your NETID and


NetPassword

Step 14: Click OK

Step 15: Click OK again


Figure 26

Figure 27

Figure 28

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PolyU VDI - vSCC Service Setup Guide

Step 16: Click on one of the


vApp or vDesk icon

Step 17: Enter your NetID and


NetPassword (e.g.
HH\gstchchan password1234)
as well as click OK if necessary

Figure 29

Figure 30

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PolyU VDI - vSCC Service Setup Guide

6. Access VDI - vSCC service using RDP client from Mac/iPhone/iPad Devices

Client Requirement: For Mac devices: Running OS X 10.6.6 or above


For iPhone/iPad devices: Running iOS 7.0 or above

Step 1: Go to App Store


to download and install
Microsoft Remote Desktop
client

Step 2: Start the client

Step 3: Choose
Preferences Figure 31

Step 4: Click + in left bottom


corner

Step 5: In Gateway name,


enter vdeskgate

Step 6: In Server, enter


vdeskgate.polyu.edu.hk

Step 7: In User name, enter


your NetID (e.g.HH\gstchchan)

Step 8: In Password, enter


your NetPassword

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Step 9: Click Remote


Resources

Step 10: In URL, enter


https://vdesk.polyu.edu.hk/r
dweb/feed/webfeed.aspx
Figure 32
Step 11: In User name, enter
your NetID (e.g.HH\gstchchan)

Step 12: In Password, enter


your NetPassword

Step 13: Click Refresh

Step 14: Double-click on


Figure 33
one of the vApp or vDesk
icon

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7. Access VDI - vSCC service using Firefox from Mac Devices

For Mac devices, do not use Safari to access VDI service.

Step 1: Download Firefox

Step 2: In Firefox, type the URL


(https://vdesk.polyu.edu.hk/
access)

Step 3: Login with your NetID


and NetPassword (e.g.
HH\gstchchan password1234) Figure 34

Step 4: Click Sign in

Step 5: Click on one of


the vApp or vDesk icon

Step 6: Choose Open


with Microsoft Remote
Desktop (default) and
click OK

Step 7: Login with your


NetID and NetPassword
(e.g. HH\gstchchan
password1234)

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PolyU VDI - vSCC Service Setup Guide

8. Access vSCC using Android Devices

Client Requirement: For Android devices: Running Android OS 4.0 or above

Step 1: Go to Google Play


Store to download and
install Microsoft Remote
Desktop client

Step 2: Start the client

Step 3: Choose Remote


Desktop icon in
top left corner
Figure 35
Step 4: Choose Gateways

Step 5: Click + in top right


corner

Step 6: In Server name, enter


vdeskgate.polyu.edu.hk

Step 7: In User account,


choose Add user account

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Step 8: In User name, enter


your NetID (e.g.HH\gstchchan)

Step 9: In Password, enter


your NetPassword

Step 10: Click Save

Step 11: Choose Remote


Resource Feed Figure 36

Step 12: In E-mail or URL,


enter your email address (e.g.
vdistud@connect.polyu.hk)

Step 13: In User Name,


choose your NetID account

Step 14: Click Save


Figure 37

Step 15: Click Save again

Figure 38

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Step 16: Click on one of


the vApp or vDesk icon

Figure 39

Figure 40

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PolyU VDI - vSCC Service Setup Guide

9. Further information

Should users encounter technical problems or need further information, please contact IT HelpCentre
Hotline at 2766 5900.

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