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A B O U T U S

OU R TE AM

We take from our start-up roots and try to keep our teams lean, agile, and highly
productive. Our management team represent more than two decades of gaming and
business process management experience across local and foreign-facing markets. We
count the gaming and IT industry's movers and shakers as part of our board guiding and
honing the next generation of technology and business process executives.

We are founders. We are builders. We are technologists. We are enablers.


We are Hatchasia.

OU R C LIE N TS

We currently service BBTECH Asia's growing list of white label clients that require
design, coding and testing work. Our core and API solutions are integrated into sites
facing the Asian Market with a key pivot on Japan, Korea and China with rapid
expansions into Southeast Asian countries.

Hatchasia is working with the premier iGaming license holder in the Philippines where a
dedicated team provides 24/7 B2B multi-channel customer service, field and technical
support, and cash management for its more than 150 and growing country-based
Instawin interactive gaming shops representing over 5,000 terminals.

We have a team focused on player payments processing services for several Asian
clients, and are working on expanding capability for other markets and regulatory
environments specially in Japan and China.

OU R PAR TN E R S
W H Y C H O O S E U S ?

We understand that your requirements will always be unique, just as your players' demands are
exacting. We work with you to ensure our solutions not only achieve your business objectives,
but also provide the best gaming and customer experience for your players.

The growth of our current clients is testament to our commitment to deliver the best solutions to
your needs. We have continuously exceeded our clients' expectations and we have been
commended for the following:

Significant cost reductions of 30%-50% through cost arbitrage savings in labor, lower
personnel costs, rental rates, and shared infrastructure costs.

Fast and agile setup of teams, reliable and robust 24/7 operations allowing our clients to
get to market quicker and consistently meeting the demanding needs of their customers.

Access to both online sites and land-based iGaming channels for product and service
testing.

Continuously improving customer satisfaction and performance levels by partnering with


both our domain and process experts.

Improved business controls, security of data, and more efficient processes and
procedures.

W E AR E IN N OVATOR S AT TH E C OR E

We offer end-to-end iGaming technology and business solutions from development to testing, all
the way to deployment and support so you can focus on providing the best gaming experience to
your players. Hatchasia draws from our rich experience as an incubator for dot.com startups and
combining it with expertise from key global partners such as BBTECH Asia and strong best
practices from the land-based operations of our parent company DFNN.

W E AR E TE C HN OL O GIS TS AT H E ART

Whether online or land-based, from websites to servers, technology is at the heart of our work. It
is the catalyst that enables us to deliver the best and most seamless iGaming Experience to our
customers. If our work with software has taught us one thing, it is that simplicity is indeed the
best form of sophistication and the best technologies are the ones that you wouldn't even notice
at work. Our turnkey solutions adhere to this mantra, they simply work so your players can keep
playing and you can focus on delivering the best gaming experience to them.

W E AR E GA ME R S TO TH E B ON E

We believe "fun and entertaining" is always worth building into our customer experience. Our
games, whether in-house or from our various providers cater to a wide variety of tastes and
fancies. It's not just about numbers, anyone can make a game, not everyone can turn it into a
complete and interactive experience. From engaging visuals, to accessories that complement
gameplay, all the way to hardware that transform the virtual to real, we won't offer anything we
ourselves would never play.

W E BU ILD PL ATF OR MS

You can stand head and shoulders with the best in the iGaming Industry. Our core systems and
API platforms creates the channels for you to access markets (both online and land-based), and
fresh content from the many game providers we count as partners. Our turnkey solutions are
launch pads for your iGaming pivots that reduce the time-to-market effort by combining the
strength of our core and APIs with a robust backend for site and player management, an
extensive affiliate and agent environment for you to grow your reach, wallet and payment
mechanism that quickly adapt to shifting market and regulatory requirements.

O U R W O R K

OUR PR OD U C TS

API

Hatchasia opens up a wealth of content to your sites and businesses with our various API
products. From games to wallets, all the way to affiliate marketing, our APIs bridge the digital
assets you already have and strengthen it by providing a seamless way to integrate into popular
games, fresh and innovative iGaming experiences, and engaging player channels. Our APIs are at
the heart of our solutions, so whether you're looking at a simple integration, or planning for an
end-to-end solution, you will always find our APIs at work behind the scenes delivering the best
interactive gaming experience to your players.

D R OPS H IP & TU R N K E Y AP P L IC ATION S


Not quite ready to go into the iGaming landscape on your own? Are you intimidated by the
enormity of technology choices to turn your ideas into real, marketable products? Probably the
development lifecycle would be too taxing an effort? Don't you just wish you can have a product
delivered directly to your parked domain. Our dropship and turnkey applications, much like our
APIs simplify choices through multiple skins and customizations on the front end creating sites
that are uniquely yours but still delivering a familiar setup and maintenance experience. Want a
classy traditional look, choose from a variety of templates and designs that our team have
meticulously curated and chosen. Want something futuristic and cutting edge, with a few inputs
and some customization, you'll be on your way to your custom solution with no fuss. Our
turnkeys come with support baked into the package giving you and your players the confidence
to roll as you desire.

PL ATFOR M & S OF TW AR E AS A S ERVIC E

Interested in our products but don't want the hassle of system ownership? We can provide you
with the option to operate your own site based on a revenue-share model using a combination of
our API, turnkey and infrastructure solutions. All you need is an inroad to your players and your
market and you're good to go. If you need some assistance to beachhead a market, we can
likewise build that in. We work on a revenue-share model because we believe in growing with
you; our growth is your growth and our Platform & Software as a Service products is the
structure to support that development. Sometimes you just need one or a few critical components
to complete the piece of your iGaming experience puzzle, let our platforms and software fill
those gaps, we can fit our Platform & Software as a Service products to the scale of your needs
to scale, calibrate and adjust as your player network expands.

OU R S E RVIC E S

S OFTWARE DE V E L OP ME N T S E RVIC E S

We are a software development company focused on iGaming. Our core capabilities revolve
around agile design and delivery of iGaming sites anchored on an eye for solid design and a hand
at crafting the best player experience we can deliver. Do you have an idea for a site or game that
you want created? Let our experience delivering turnkey solutions shape the product you want.

GA ME D E S IGN

Got game? Table, slots, skill, heck even side-shooter if you so desire. Our team of developers got
your back. Because we are gamers to the core, game design and development projects always
tickle our fancy. We believe that the best games always tell the most engaging, relatable and
fascinating stories; and to create any game, we start with such; a story to tell. From idea to
execution, story to art boards, wireframes to renders; let Hatchasia build your next big game.

W EB D E S IGN

Ever since the web started humming from a server at CERN, website creation became the core
activity in delivering anything on the information superhighway. Today, anyone can make a
website but not everyone can design one targeted directly at your iGaming experience and
market. See it's not just about graphics and fancy pages, it is about content, and what better way
to ensure fresh content than to websites we build for you with the API products we can offer.

TEST IN G & QA

Seamless, fluid and adaptive, these words we often use to describe systems we build, but they
didn't get to those states overnight. They are the result of an almost obsessive attention to
improvements brought by testing and quality assurance. We also have partner testing laboratories
that provide level certifications that can tailor fit test and QA solutions for the jurisdictions that
you want to enter.

EWAL L E T S OL U TION S

While we have a turnkey wallet that is immediately available both as a drop ship or a service, we
can build eWallets that will adapt to the different regulatory environments your market and
players operate. Moreover our wallets are mulit-tier, allowing for both seamless and transfer
systems that have unlimited agent levelling.

OP E R ATOR S U P P ORT S E RVIC E S

Our BPO outfit supports both land-based and online operations that make the last mile of our
iGaming experience model. All our products come with support as a crucial component, however
if you need a customize solution we are more than willing to sit down and design one that fits
your requirements.

TU R N K E Y SU P P ORT

Our turnkey support is designed to provide you with multiple option price points and scope that
come as packaged choices. Need a contact center with a specific language requirement facing
certain hours, done. Want a payment solution that involves your existing interfaces but can't be
backend integrated? We have shared service for that. The possibilities are only limited by what
your needs, scope and push to innovate.

PAYME N TS PR OC E S S IN G
We provide shared-service payment processing that allows our clients to utilize our existing
wallets, merchant payment capabilities to leverage on markets that they would otherwise not be
able to tap. Even when processing can't be done through an integrated or automated solution, we
can customize a solution that will enable, near immediate transactions that work with multiple
providers and interfaces.

MU LTIL IN GU A L CU S TOME R S E RVIC E

We speak your language. Whether it be support in English, Chinese, Japanese, Korean or other
languages, we can deliver a customer contact solution that can support multi-language and multi-
channel options. And support is not just limited to inbound customer service, our regional teams
can tap into agent markets cultivate player networks.

R EVENU E AS S U R A N C E AN D MON ITOR IN G

Accounting, audit and reconciliation, these words don't necessarily ring well with operators but
are critical to ensuring the delivery of the lifeblood that keeps any business afloat. We offer
revenue assurance and monitoring as a shared service that we provide as a value added solution
to our payments processing or as a turnkey package that you can embed in your existing
workflow and process.

G O V E R N A N C E

Hatchasia is one of a handful of gaming-focused business-to-business (B2B) service providers


which is a member of the IT Business Process Association of the Philippines (IBPAP). This is
part of our desire to benchmark with the best IT-Business Process Management practices of
companies that support Fortune 500 companies.

Hatchasia and our subsidiaries are duly registered with the Philippine Amusement and Gaming
Corporation (PAGCOR), as a service provider to ensure transparency and compliance with
regulated market practices in the Philippines.

C O N T A C T U S

CALL US
+63 2 956 7777
ADDRESS
3F Bonifacio Technology Center, 31st Street cor. 2nd Avenue, Bonifacio Global City, Taguig,
Metro Manila, Philippines
EMAIL
support@hatchasia.com

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