Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Administrators Manual
D60703-20
August 2013
Trademarks: Nuance, the Nuance logo, SafeCom, SafeCom Go, SafeCom P:Go,
SafeCom ePay and the SafeCom logo are trademarks of Nuance
Communications, Inc. or its affiliates in the United States and/or other
countries. All other trademarks referred to herein are the property of their
respective owners. Nuance Communications, Inc. cannot be held responsible for
any technical or typographical errors and reserves the right to make changes to
products and documentation without prior notification.
Third Party Software: This software may contain third party software which
requires notices and/or additional terms and conditions. Such required third
party software notices and/or additional terms and conditions are located in
the SafeCom Third Party Notice document.
Patent: Nuance Communications, Inc. has received the following British patent
GB 2350 713 B, US patent US 6,952,780 B2 and Europe EUR EP1 120 701.
D60703-20 2
Table of contents
1 Introduction ............................................................................................5
1.1 SafeCom Go Ricoh.......................................................................... 5
1.2 Requirements ............................................................................... 5
1.3 SafeCom Go Ricoh products .............................................................. 8
1.4 SafeCom P:Go Ricoh products ........................................................... 9
1.5 SafeCom ID devices ...................................................................... 10
1.6 About this manual........................................................................ 11
1.7 Document history ........................................................................ 12
2 SafeCom Go Ricoh................................................................................... 14
2.1 Overview ................................................................................... 14
2.2 SafeCom Go Ricoh hardware installation ............................................ 14
2.2.1 Newer devices type F, H, I, J, K, L, N, O and U .................... 15
2.3 Increase Heap and Stack sizes on Ricoh device ..................................... 15
2.4 Ricoh Java software installation ...................................................... 16
2.5 SafeCom Go Ricoh software installation ............................................. 16
2.5.1 Send SafeCom Go Ricoh (*.b87) file ................................... 16
2.6 Additional configuration ................................................................ 17
2.6.1 Enable SafeCom Smart Scan ............................................ 17
2.7 SafeCom Go Ricoh web interface ..................................................... 17
2.7.1 Login to the SafeCom Go Ricoh web interface ...................... 17
2.7.2 Information web page ................................................... 18
2.7.3 Configuration web page ................................................. 19
2.7.4 Configuration web page printers .................................... 25
2.7.5 Configuration web page - MP 171, MP 201F, MP 201SPF .......... 27
2.7.6 Register web page........................................................ 29
2.7.7 Log web page ............................................................. 30
2.7.8 Language web page ...................................................... 31
2.7.9 Password web page ...................................................... 31
2.7.10 Advanced web page ...................................................... 32
2.8 SafeCom Go Ricoh How to ............................................................ 32
2.8.1 Get the SafeCom Go Ricoh software .................................. 32
2.8.2 Specify SafeCom server ................................................. 33
2.8.3 Resend configuration .................................................... 34
2.8.4 Register device ........................................................... 34
2.8.5 Set password to prevent unauthorized access ...................... 34
2.8.6 Check SNMP settings ..................................................... 34
2.8.7 Select user identification user code or card ....................... 35
2.8.8 Login with Windows without specifying the domain ............... 35
2.8.9 How to make SafeCom stay always on top ........................... 35
2.8.10 Enable copy control and access control to other functions ....... 35
2.8.11 Enable E-mail ............................................................. 37
2.8.12 Enable Send to Fax ....................................................... 38
2.8.13 Enable SafeCom Smart Scan ............................................ 39
2.8.14 Enable Address Book ..................................................... 39
2.8.15 Control max length of encryption keys ............................... 40
2.8.16 Control user access rights .............................................. 40
2.8.17 Enable single sign-on for Nuance DigiDocFlow ...................... 40
2.8.18 Enable single sign-on for NSi AutoStore .............................. 40
2.8.19 Enable Extended Feature Shortcut .................................... 41
2.8.20 Restore factory default ................................................. 42
2.8.21 Determine the version ................................................... 42
2.8.22 Uninstall SafeCom Go Ricoh ............................................ 42
2.9 All printing through SafeCom .......................................................... 42
2.10 Install SafeCom Go Ricoh via web page .............................................. 43
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3 Using SafeCom Go Ricoh ........................................................................... 44
3.1 Ricoh Aficio MFPs ........................................................................ 44
3.1.1 Control panel.............................................................. 44
3.1.2 Login ........................................................................ 44
3.1.3 Pull print ................................................................... 46
3.1.4 Copy ........................................................................ 47
3.1.5 E-mail ...................................................................... 48
3.1.6 Send to Fax ................................................................ 50
3.1.7 Smart Scan ................................................................. 51
3.1.8 Address Book .............................................................. 52
3.1.9 Logout ...................................................................... 54
3.1.10 Register card at device .................................................. 54
3.1.11 Register card with Windows logon .................................... 54
3.1.12 Register card with PUK code ........................................... 54
3.2 Ricoh Aficio MP 171, SP 201F, SP 201SPF ............................................ 55
3.2.1 Control Panel.............................................................. 55
3.2.2 Login with card ........................................................... 55
3.2.3 Pull Print ................................................................... 55
3.2.4 Copy ........................................................................ 55
3.2.5 Logout ...................................................................... 55
5 Troubleshooting ..................................................................................... 57
5.1 SafeCom Go Ricoh Device Trace Facility ............................................. 57
5.2 SafeCom Help Desk Assistant .......................................................... 57
5.3 SafeCom Administrator: Cannot add Pull Device with no MAC Address ........ 57
5.4 Unable to save changes to driver list ................................................. 57
5.5 Unable to detect USB reader .......................................................... 58
5.6 USB reader unresponsive ............................................................... 58
5.7 Device stuck due to paper jam ........................................................ 58
7 Index ................................................................................................... 60
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1 Introduction
1 Introduction
1.1 SafeCom Go Ricoh
SafeCom Go Ricoh is the internal solution for Ricoh MFPs. It integrates with the
touch-screen control panel of the Ricoh MFP and offers user authentication by
code and/or card. The Ricoh MFPs are also supported when sold under the
Gestetner, Lanier, Nashuatec, Rex-Rotary and Savin brands.
SafeCom Go Ricoh works together with the SafeCom G4 Server software and is
designed to help companies and organizations gain control over their printing
costs and document security. The SafeCom solution can be enhanced with add-
on modules to build customer specific and scalable solutions.
1.2 Requirements
SafeCom Go Ricoh supports all MFPs in Table 1 and printers in Table 2
with the listed JVM version and installed Java VM Card.
SafeCom device license.
SafeCom ID device license
MFP must be connected to the network.
MFP/printer must have a hard disk
If users are to be identified by card a SafeCom ID Device needs to be
installed at the MFP.
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1 Introduction
MP 171,
MP 201F, MP 201SPF
SafeCom Go Ricoh
Type L Order license and USB ID device separately.
Java VM Card Type L is required and MUST be
ordered through a Ricoh reseller.
MP 6001, MP 7001,
MP 8001, MP 9001,
Pro 907EX, Pro 1107EX, Pro 1357EX
SafeCom Go Ricoh
Type J Order license and USB ID device separately.
Java VM Card Type J is required and MUST be
ordered through a Ricoh reseller.
MP C2050, MP C2550,
MP C2800, MP C3300,
MP C4000, MP C5000
SafeCom Go Ricoh
Type I Order license and USB ID device separately.
Java VM Card Type I is required and MUST be
ordered through a Ricoh reseller.
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MP 2550, MP 3550,
MP 4000, MP 5000,
MP C6000, MP C7500
SafeCom Go Ricoh
Type F Order license and USB ID device separately.
Java VM Card Type F is required and MUST be
ordered through a Ricoh reseller.
MP 1100, MP 1350, MP 5500, MP 6000, MP 6500,
MP 7000, MP 7500, MP 8000, MP 9000,
MP C2000, MP C2500, MP C3000, MP C3500,
MP C4500, Pro906EX, Pro1106EX, Pro1356E
SP C320DN, SP C430N
SP 4310N, SP 5200DN
SafeCom P:Go Ricoh
Type O Order license and USB ID device separately.
Java VM Card Type O is required and MUST be
ordered through a Ricoh reseller.
SP 4210N, SP C820DN, SP C821DN
SafeCom P:Go Ricoh Order license and USB ID device separately.
Type K Java VM Card Type K is required and MUST be
ordered through a Ricoh reseller.
SP C420DN, SP 8200DN
SafeCom P:Go Ricoh Order license and USB ID device separately.
Type H Java VM Card Type H is required and MUST be
ordered through a Ricoh reseller.
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1 Introduction
USB Serial
Identification Method
p/n p/n
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1 Introduction
SafeCom G4
SafeCom G4 Administrators Manual D60650
A comprehensive Manual that the administrator should consult to make a
successful SafeCom solution. Includes information about SafeCom
Tracking, SafeCom Rule Based Printing, SafeCom Client Billing, and
SafeCom Pay.
SafeCom Go Ricoh
SafeCom Go Ricoh Administrators Manual D60703 (this manual)
Manual on how to install, configure and use SafeCom Go Ricoh.
SafeCom Go Ricoh Users Guide D20703
User's Guide on how to use SafeCom Go Ricoh.
Chapter 4 Using SafeCom P:Go Ricoh describes how to login by card and
Pull Print on Ricoh printers.
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2.1 Overview
Make sure the SafeCom G4 Server software installation has been completed as
described in theSafeCom Smart Printing Administrators Quick Guide D10600.
If the device has Java embedded connect the USB SafeCom ID Device to
the devices USB port and proceed to section 2.5.
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1. Press the operation switch to turn off power. Wait for the On indicator to
go off (stop blinking) and then turn off the main power switch. Disconnect
the power cable.
2. Locate the printers SD card slots (typically located at the rear of the
printer near the RJ-45 network socket). On some printers you have to
remove a plastic cover first.
3. Insert the SD card labeled VM Card in SD card slot 2 or 3.
Reconnect power:
5. Connect the power cable. Turn on the main power switch. Press the
operation switch to turn on power.
6. The printers control panel displays Please wait for 30 seconds.
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Printer address:
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Example: http://172.16.6.55:8080/safecom
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If you have a support issue, use Mail to SafeCom Support. In your email to
safecom_support@nuance.com, describe the issue in enough detail that
SafeCom can reproduce the problem.
Note: When the Information web page is opened, the above information and
additional debug information is copied to the clipboard. The information can
be pasted into an editor such as Notepad or into the body of your e-mail
message by pressing CTRL+ V.
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Note: After you click Apply, it takes one minute before the new SafeCom
Server settings take effect. Not waiting long enough may result in a login error
at the printer.
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Under Device enter specific details. Make sure to click Apply in the upper right
corner when you have made your changes.
User identification controls how users identify themselves at the MFP. In the
drop-down box select an identification method:
ID code
Card
Card or ID code
Card or Windows
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Pre-fill domain: controls how users fill-in the domain field. In the drop-down
box select:
Blank (default).
Default domain
Hide
If users belong to different domains Pre-fill domain should be left Blank. This
means that all users need to enter their domain when they login with their
Windows user name and password.
If most users belong to the same domain select Default domain. Default
domain is then filled-in for users making login easy. Users only need to use
their Windows user name and password.
If all users belong to the same domain select Hide. Users wont be prompted
for the domain when they login with their Windows user name and password.
Make sure the Default domain is specified, otherwise Pre-fill domain reverts
back to Blank when you click Apply.
Mask user code increases security. Use an asterisk (*) to mask the entered user
code.
Print all at login is a printer setting. If selected all user documents are printed
when the user logs in. Documents are printed in chronological order (oldest
first). If checked this overrules the equivalent user property on the SafeCom G4
server.
Show newest first lists and prints documents in a last-in first-out order.
MFP authentication lists the functions you can select that the SafeCom
solution should authenticate. Select as many as appropriate.
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bring the user straight to the MFPs copy screen, but it will start the copy
process.The shortcut saves the user from first having to press the Home button
and then tap the MFPs native Copy icon, for example.
The drop down may feature items that are not supported by the device in
question. It is the responsibility of the local administrator to test, that the
configuration of the shortcut icon works on the particular Ricoh MFP, before
end users start using the MFP. The Shortcut icon can also be configured via
scDevUtil.exe (see SafeCom G4 Administrators Manual D60650)..
<CONFIGURATION>
<NATIVE_SHORTCUTS>
<SHORTCUT_1>
<VALUE></VALUE>
<LABEL></LABEL>
</SHORTCUT_1>
<SHORTCUT_2>
<VALUE></VALUE>
<LABEL></LABEL>
</SHORTCUT_2>
</NATIVE_SHORTCUTS>
</CONFIGURATION>
The reference between the value and the text in the dropdown list is as
follows:
Text Value
<None> 0
Browser 1
Copy 2
Document 3
Fax 4
Print 5
Scan 6
High speed print allows faster printing. Print speed becomes comparable to
that of printing the document directly to the printer. One disadvantage is that
other documents submitted via a standard TCP/IP port may print between the
logged in users print and copy jobs. Printer output does not necessarily belong
to the logged in user. If directly printed document are submitted via a SafeCom
Push Port that references the same tracking device then these documents are
not printed until after the logged in users jobs are done.
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1. Click Get all to retrieve a list of driver names from the SafeCom server.
2. Click Apply.
3. Select individual driver names on the list and click Remove to remove
them.
4. To enter a driver name manually, click Add driver and then Add.
Timeout automatically logs users out after the specified amount of time.
Timeout is configured in seconds with a default of 60. If there the printer
requires intervention (IRQ), timeout is stopped so a user is not logged out while
the issue is being resolved.
Use E-mail if SafeCom handles user authentication for E-mail (E-mail is checked
in MFP authentication). Refer to 2.8.11.
Use Send to Fax if SafeCom handles user authentication for Send to Fax (Send
to Fax is checked in MFP authentication). Refer to 2.8.12.
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Use Address Book to configure Address Book in E-mail and Send to Fax. Refer
to 2.8.13.
Use Restore factory default to reset all settings back to their default values.
Click Restore.
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Note: After you click Apply, it takes one minute before the new SafeCom
Server settings take effect. Not waiting may result in a login error at the
printer.
High speed print allows faster printing. Print speed becomes comparable to
that of printing the document directly to the printer. One disadvantage is that
other documents submitted via a standard TCP/IP port may print between the
logged in users print and copy jobs. Printer output does not necessarily belong
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to the logged in user. If directly printed document are submitted via a SafeCom
Push Port that references the same tracking device then these documents are
not printed until after the logged in users jobs are done.
1. Click Get all to retrieve a list of driver names from the SafeCom server.
2. Click Apply.
3. Select individual driver names on the list and click Remove to remove
them.
4. To enter a driver name manually, click Add driver and then Add.
Use Restore factory default to reset all settings back to their default values.
Click Restore.
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Under Device enter specific details. Make sure to click Apply in the upper right
corner when you have made your changes.
Print all at login is a printer setting. If selected all user documents are printed
when the user logs in. Documents are printed in chronological order (oldest
first). If checked this overrules the equivalent user property on the SafeCom G4
server.
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MFP authentication lists the functions you can select that the SafeCom
solution should authenticate. Select as many as appropriate.
High speed print allows faster printing. Print speed becomes comparable to
that of printing the document directly to the printer. One disadvantage is that
other documents submitted via a standard TCP/IP port may print between the
logged in users print and copy jobs. Printer output does not necessarily belong
to the logged in user. If directly printed document are submitted via a SafeCom
Push Port that references the same tracking device then these documents are
not printed until after the logged in users jobs are done.
1. Click Get all to retrieve a list of driver names from the SafeCom server.
2. Click Apply.
3. Select individual driver names on the list and click Remove to remove
them.
4. To enter a driver name manually, click Add driver and then Add.
Timeout automatically logs users out after the specified amount of time.
Timeout is configured in seconds with a default of 60. If there the printer
requires intervention (IRQ), timeout is stopped so a user is not logged out while
the issue is being resolved.
Use Restore factory default to reset all settings back to their default values.
Click Restore.
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1. Enter the User logon and PIN code of a user with Technician or
Administrator rights. The user must have a PIN code.
2. Click Register.
The device can also be registered with the SafeCom solution by:
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If the printer has a hard disk, logging data will be written to the hard disk for
best performance. When the log file reaches the 1Mb maximum the log file is
overwritten with new data.
If Upload log to server is enabled the device will upload the log to the server
once an hour. The feature should only be enabled as per instruction by
SafeCom Support. If the device is unable to upload to the server, the device
will keep the log and try to upload again after yet another hour.
Note: The device will always log performance data (network latency,
authentication duration of successful logins, number of Out of order
occurrences and duration, failover and failback between G4 servers, device
reboots, changes in firmware and Go versions).
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The new language takes effect the next time someone logs in at the printer.
1. Select a Language.
2. Click Apply.
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C:\Program Files\SafeCom\SafeComG4\device_software
5. Click Install.
6. Click Finish.
To install software via Ricohs deployment tool, RiDeploy, use the files located
in the Ricoh type specific subfolders, /ricoh_deploy_files_type_?
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4. Click Apply.
Note: After you click Apply, it takes one minute before the new
SafeCom Server settings take effect. Wait; otherwise there may be a
login error at the printer.
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The configuration details are now sent to the device and the configuration is
successful when Server is reconfigured appears.
Note: The Resend configuration functionality does not work with devices that
are SafeCom enabled via the device server.
Warning: Make sure to store the password in a secure place. If you forget the
password you need to uninstall SafeCom Go Ricoh.
1. Open the printers web page by entering its IP address in a web browser.
2. Click Login and supply the user name (admin) and password (blank).
3. Click Configuration on the menu.
4. Click Network on the menu.
5. Enable SNMPv1/v2 Function.
6. Click Apply.
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Have your Ricoh technician bring the Ricoh device into SP mode.
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On Type C devices:
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By default the From: field is not Editable and the To: field is Editable. By
default, both fields are pre-filled with the User e-mail.
Default From: address: Can be pre-filled with User e-mail, Blank or Default
From: address.
An e-mail sent with pre-filled User e-mail of the user John Smith with the e-
mail address js@safecom.eu will appear as:
From: js@safecom.eu
If the user does not have an e-mail address, the Default From: address is used.
If this is not configured then no_reply@safecom.invalid is used.
Default To: address: This field can be pre-filled with User e-mail, Blank or
Default To: address. The CC: and BCC: fields are only editable if the To: field
is editable.
SMTP Server: This must be configured with the address (IP address or
hostname) of the mail system.
Default subject is the optional text that appears as the subject of the e-mail.
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Default body is the optional text that appears in the body of the e-mail.
Address Book buttons are available in the E-mail dialog on the services touch-
screen if you check Show (3.1.5.)
Default job build can be Yes or No defining whether or not several documents
are scanned into a single file by default.
Max attachment size (MB) is the maximum file size in MB of the scanned
attachment.
Note: The SafeCom Go Send to Fax function is a LAN Fax-server solution. If you
want to use the built-in phone line solution, then you must disable Counting
control for the Facsimile function (2.8.10).
By default the From: field is not Editable and can be pre-filled with User e-
mail, Blank or Default From: address.
A fax sent with pre-filled User e-mail of the user John Smith with the e-mail
address js@safecom.eu will appear as:
From: js@safecom.eu
Default From: address: Use if the user does not have an e-mail address. If this
is not configured then no_reply@safecom.invalid is used.
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Default body is for optional text for the body of the fax.
Address Book buttons are shown on the devices touch screen in the Send to
Fax. Click Show. (3.1.5).
Note: Refer to the documentation that came with the Ricoh MFP in order to
learn how to build and maintain the Address Book.
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SafeCom control data to and from the device is always encrypted. Pull printed
documents are sent encrypted to the device only if Encryption is checked in
the Device properties dialog and if the user has Encrypt documents checked
on the Settings tab in the User properties dialog. Otherwise print data is NOT
encrypted.
Copy
E-mail
Scan
Fax
Print all
1
Skip this section if you use the SafeCom G2 server.
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From NSi AutoStore obtain the client2 package that contains ASEQTC.exe.
Note: Both SafeCom server and AutoStore MUST be in the same domain3.
SafeCom service MUST be started by a user with remote access rights on the
AutoStore server.
Note: The SafeCom Service loads the IP address of the AutoStore server when
it is started. This implies that a change of the AutoStore servers IP address
should be followed by a restart of the SafeCom Service.
2
The client package is generic in nature, but is most likely known as AutoStore
EquiTrac Client.
3
At this point in time no testing has been performed with trusted domains.
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The version can also be seen in the Device properties dialog in SafeCom
Administrator.
Note: If the device gets stuck with the message Please wait, then
restart it again.
1. Open the printers web page by entering its IP address in a web browser.
2. Click Login and supply the user name (admin) and password (blank).
3. Click Configuration on the menu.
4. Under Security click Access Control.
5. Enter the IP Address of the SafeCom server as both the start and end
point of the Access Control Range.
6. Click OK.
You may also need to disable selected network printing protocols, such as the
Internet Printing Protocol (IPP).
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Type C, F, I, J, L and N:
12. Select Local File and click Browse to locate the Ricoh type specific
subfolders, /ricoh_deploy_files_type_? and select the
nnnxxx_xlet.zip file. Click Open.
13. Click Display Extended Feature List.
14. Leave Install to as is.
15. In Auto Start click On.
16. On the Extended Feature List click SafeCom Go.
17. Click Install.
18. On the Confirm web page click OK.
19. Restart the printer.
Types H, K and O:
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3.1.2 Login
1. Press the Other Function function button on the device. This will give
you the SafeCom login screen Use card to login.
2. Use card reader.
3. Tap the Pull Print or E-mail icon or press the Copy function button.
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1. Press the Other Function button on the device. This will give you the
SafeCom login screen Use card to login.
2. Use card reader.
3. Enter PIN code on the keypad or touch-screen. Tap OK.
4. Tap the Pull Print or E-mail icon or press the Copy function button.
1. Press the Other Function button on the device. This opens the SafeCom
login screen Touch screen to login.
2. Tap the screen.
3. Enter User code on the touch-screen. Tap OK.
4. Tap the Pull Print or E-mail icon or press the Copy function button.
1. Press the Other Function button on the device. This will give you the
SafeCom login screen Touch screen to login.
2. Tap the screen.
3. Tap User code and enter User code on the touch-screen. Tap OK.
4. Tap PIN code and enter PIN code on the keypad or touch-screen. Tap OK.
5. Tap the Pull Print or E-mail icon or press the Copy function button.
1. Press the Other Function button on the device. This will give you the
SafeCom login screen Touch screen to login.
2. Tap the screen.
3. Tap User name and enter User name on the touch-screen. Tap OK.
4. Tap Password and enter Password on the touch-screen. Tap OK.
5. Tap Domain and enter Domain on the touch-screen. Tap OK.
The solution can be configured to NOT prompt for the domain (2.8.8).
6. Tap Login.
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Tap Pull Print to access the Document list that allows you to print individual
documents. Documents are listed chronologically with the newest at the top. If
Print all at login is checked, documents pending collection are printed first.
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Tap Print all to print all documents, excluding any retained documents.
Documents are printed in chronological order (oldest first).
Tap Print to print the selected documents.
Tap Retain if you want the selected documents to remain on the list
(server) after they have been printed.
Tap Delete to delete the selected documents.
Tap Info for information about the selected documents, including cost,
driver name, use of color and duplex.
Tap Refresh to update the list of documents with pending documents that
have finished spooling after the user logged in.
Use the physical keypad or the up and down buttons to enter the number
of Copies you want of the selected documents. Press the red Clear/Stop
button to reset copies to 1.
3.1.4 Copy
After login (3.1.2) press the Copy function button and then the Start button to
copy the documents placed in the automatic document feeder (ADF).
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3.1.5 E-mail
To enter an email address, tap the field enter the address using the touch-
screen, keypad, or Address Book button to the right of the field (3.1.7).
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Tap To, CC and Subject and use the touch-screen keypad or the Address Book
to the right of the field (3.1.7) to enter fax recipient(s) and subject.
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Enter a pre-fix for the document. The document name is the pre-fix followed
by a timestamp. If a scanned file entails more than one page, the file name is
also followed by a number that increment by 1 for each new file (e.g.
agenda20121010152801_0).
The default file name is the timestamp and the scanned files are always saved
in a PDF format.
Tap Configure to make changes to the scan properties and then tap OK.
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Now the scanned files are available for download in either the SafeCom Web
Interface or SafeCom Move.
Tap any Address Book button in E-mail or Send to Fax. In Find enter the text
to perform a case insensitive search for recipients. Tap OK.
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3 Using SafeCom Go Ricoh
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3 Using SafeCom Go Ricoh
3.1.9 Logout
There is a configurable Timeout with a default time of 60 seconds. Users are
logged out if the device is idle for this period of time.
To logout actively:
If there are any available PUK codes on the system tap Cancel in the
Please enter PUK dialog. The Login to register card dialog appears.
If there are NO available PUK codes the user gets the Login to
register card dialog. To abort the registration of the card tap
Cancel in this dialog.
2. Tap User name and enter User name on the touch-screen. Tap OK.
3. Tap Password and enter Password on the touch-screen. Tap OK.
4. Tap Domain and enter Domain on the touch-screen. Tap OK.
The solution can be configured to NOT prompt for the domain (2.8.8).
5. Tap Login.
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3 Using SafeCom Go Ricoh
3.2.4 Copy
Press the Copy function button and then the Start button to copy the
documents placed in the automatic document feeder (ADF).
3.2.5 Logout
Press the Logout selection key.
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4 Using SafeCom P:Go Ricoh
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6 Regulatory information
5 Troubleshooting
5.1 SafeCom Go Ricoh Device Trace Facility
Use the Mail to SafeCom Support button on the SafeCom Go Ricoh Information
web page (2.7.2) to collect information from the device, such as version and
last printer states.
If the above still fails then install the software through the web page (2.10).
1. In Internet Explorer, open the Tools menu and select Compatibility View.
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6 Regulatory information
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6 Regulatory information
6 Regulatory information
WARNING NOTE: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures
EMC directive: This product observes the rules and regulations of the EMC
directive. If so required, a declaration of conformity in local language
stipulating the applied rules and regulations can be obtained.
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7 Index
7 Index
Copy Control, 21, 28 Regulatory information, 59
Resend Configuration, 34
Default job build, 38
Document history, 12 SafeCom Go Ricoh, 5, 8, 14
Printer firmware, 6, 7
Help Desk Assistant, 57 SafeCom Help Desk Assistant, 57
High speed print, 22, 25, 28 Send to e-mail, 21, 28
Send to folder, 21, 28
Idle timeout, 23, 28 System requirements
Inactivity timeout, 23, 28 SafeCom Go Ricoh, 5, 8
Install software
SafeCom Go Ricoh, 16 Third Party Software, 2
Timeout, 23, 28
Job Build, 38, 49, 52 Trace facility, 57
Tracking data adjustment, 22, 25, 28
Manuals, 10 Trademarks, 2
MFP authentication, 21, 28 Troubleshooting, 57
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