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Documenti di Professioni
Documenti di Cultura
P.
SPENDLOVE
801.372.2721
shawn.spendlove@gmail.com
www.linkedin.com/in/spendlove
Chandler,
AZ
Organization
Development
Professional
Over
15
years
of
experience
in
organization
development
and
change
management,
developing
organization
capability
through
alignment
of
strategy,
structure,
processes,
people,
and
rewards,
with
leadership
skills
in
start-ups
and
large
public
companies,
using
these
core
competencies:
Implementation: Create
alignment
between
cross-functional
business
teams
with
transformational
business
initiatives
which
drive
adoption
and
utilization
of
large-scale
organizational
improvement
efforts
across
matrix
managed
organizations
Influence:
Develop
relationships
as
both
an
internal
and
an
external
advisor
to
senior
leaders
to
motivate
adoption
of
organization
improvement
plans
by
using
fact-based
business
cases
Systems
Thinking:
Facilitate
strategic
planning
sessions,
and
employee
impact
analyses,
to
identify
solutions
that
increase
effectiveness
of
complete
systems
in
response
to
transformational
change
efforts
within
mid
to
large-sized
organizations
Communication:
Executive
level
presenter
of
strategic
plans
and
results,
break-out
session
speaker
at
two
annual
Overstock.com
conferences
and
one
strategy
audit
for
KSL-TV
(NBC
Affiliate)
Leadership:
As
an
individual
contributor
and
a
leader
of
teams
ranging
from
4
to
125
direct
reports,
leading
continuous
improvements
and
organizational
change
efforts
EXPERIENCE
AND
ACCOMPLISHMENTS
Wells
Fargo
&
Co.
Chandler,
AZ
Business
Process
Consultant
8/2013
9/2016
Developed
organizational
improvement
strategies
resulting
in
occupancy
reductions,
recorded
$1.7
Million
savings
from
eliminating
240,000
SF
from
corporate
real
estate
holding
Led
organizational
development
initiatives
within
Technology,
Operations
and
Consumer
Lending
through
45
cross-functional
projects
and
utilized
ADKAR
change
model
methodology
Advised
leaders
on
organization
designs
within
risk,
technology,
cash
vault,
and
legal
order
functions
of
the
bank
which
improved
customer
value
by
removing
83%
of
handoffs
in
merchant
fraud
claims
Researched
and
developed
a
workforce
planning
model
to
right
size
Operations
Division,
implemented
tool
adoption
across
9
different
departments
Cleary
&
Co.
Richmond,
VA
Contractor
-
Management
Consultant
2/2013
6/2013
Researched
and
analyzed
span
of
control
management
structures,
corporate
capabilities
and
recommended
organizational
change
initiatives
which
resulted
in
$30
Million
of
expense
reductions
Recruited
by
Founder
for
a
contract
assignment
with
a
Fortune
300
financial
services
company
Overstock.com
Cottonwood
Heights,
UT
Assistant
Director
of
Supply
Chain
Solutions,
Sr.
Strategic
Process
Engineer
3/2010
9/2012
Developed
new
Supply
Chain
Vision
and
Strategy,
then
ensured
realization
of
these
tactical
plans
through
a
team
of
22
colleagues,
resulting
in
$5
Million
increase
in
sales
in
year
one
Launched
a
new
marketing
strategy
resulting
in
a
64%
lift
in
holiday
website
sales
Managed,
from
concept
to
implementation,
a
two-year
change
initiative
to
simplify
supplier
relations
representing
approximately
$60
Million
or
5%
of
total
corporate
revenue,
achieving
50%
supplier
satisfaction
improvement
Freshconsulting.com
Cottonwood
Heights,
UT
Contractor
Business
Process
Consultant
1/2010
6/2010
Recruited
by
the
Founder;
recommended
organization
development
plans
for
a
$2
Billion
in
revenue,
information
management
software
company
while
coming
in
under
budget
by
10%
J.C.
Penney
Corporation,
Inc.
Salt
Lake
City,
UT
Manager
Credit
Card
Support,
Corporate
Finance
Division
9/2008
10/2009
Managed
team
of
12,
including
all
phases
of
recruitment
and
hiring,
including
annual
performance
reviews,
corrective
actions
and
termination
Reduced
printing
expenses
by
90%
through
leading
a
large-scale
change
initiative
Maintained
ongoing
compliance
with
risk
controls
such
as
the
Payment
Card
Industry
Data
Security
Standards
(PCI-DSS)
and
Sarbanes-Oxley
Act
(SOX)
controls
Reviewed
and
approved
29
monthly
account
reconciliations
using
Oracle,
PeopleSoft
and
Excel
tools;
corrected
$24
Million
misstatement
through
monthly
trial
balances
analysis
Land
Capital
Group,
Inc.
Park
City,
UT
Market
Research
Analyst,
I,
II,
and
Manager
2/2003
3/2008
Modeled
demographic
and
financial
data
to
create
$100
Million
of
retail
real
estate
assets
th
Founded
market
research
department
as
the
8
employee
of
this
start-up
real
estate
developer
Grew
research
team
to
12,
while
the
company
grew
to
50
employees
Created
financial
pro-forma
reports,
site
plans
and
marketing
brochures
for
investment
decisions
EDUCATION
Master
of
Business
Administration,
Strategy,
Brigham
Young
University
Named
Top
Graduate
of
Executive
Program,
Beta
Gamma
Sigma
Inductee
Bachelor
of
Science,
Planning
&
Resource
Management,
Brigham
Young
University
Deans
List,
University
Scholarship
Recipient
PROFESSIONAL
DEVELOPMENT
Lean
Six
Sigma
Green
Belt,
ASQ
Certification
pending
Q1
2017
Change
Management,
LinkedIn
Certification,
October
2016
Human
Resources
Fundamentals,
LinkedIn
Certification,
October
2016
Solving
Business
Problems,
LinkedIn
Certification,
October
2016
VP
&
Board
Member,
BYU
Management
Society
2009
Current
HOA
Board
of
Directors,
Elected
for
a
4
year
term,
February
2015
Current
Volunteer
Committee
Member
and
internal
contact
for
Habitat
for
Humanity
2013
2016
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