I.

1. ng vai mnh l khch hng, vit mt inquiry:

THANG LONG Company, Ltd

92 Chua Lang Street

Dong Da district, Ha Noi City

Viet Nam

Date: 21st November 2012

EMECO CALCULATORS Company

EMECO, 11 High Street

Ashford Kent

England

For the Attention to Sales Manager

Dear Sir or Madam,

We are interested in the advertisement last Sunday.

We are now in the market for calculators. And we are happy to establish business relations
with you.

We would be grateful if you could send us the latest catalogue, the current price-lists and
state your terms and conditions. If your terms and conditions are favorable, we will place an
order.

We look forward to hearing from you as soon as possible.

Yours faithfully,

Tran Kim Anh (Ms.)

Managing Director

1
2. ng vai mnh l nh cung cp, vit th tr li inquiry ca khch hng

EMECO CALCULATORS Company

EMECO, 11 High Street

Ashford Kent

England

Date: 21st November 2012

THANG LONG Company, Ltd

92 Chua Lang Street

Dong Da district, Ha Noi City

Viet Nam

ATTN: Managing Director

Dear Madam,

Thank you for your inquiry of 21st November 2012 in which you asked about the latest
catalogue, current price-lists of calculators.

We are pleased to tell you that we would be able to supply you a wide selection of
calculators with competitive price. We can supply from stock and will have no trouble in
meeting your delivery date.

Please find enclosed our current catalogue and price-lists. You should point out that prices
are subject to change as the market for raw materials is very unstable at present.

Once again we would like to thank you for writing to us and welcome any questions you
would like us to answer.

We hope to hear from you soon and assure you that your order will be dealt promptly.

Yours faithfully,

B.Kaasen (Ms.)

Sales Director

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II. Dch sang Ting Anh:

1. We would be grateful if you could send us the latest catalogue and current price-lists of
the above products.

2. We buy this kind of product regularly and we would be grateful if you could send us the
samples and state the lowest price at which you can sell.

3. We would like to place an order of ready-made clothing for male, female and children
which are delivered immediately.

Please send us the samples of this product and state the prices and payment conditions in
details

4. Delivery time is within one month from the date of receiving your order.

5. We would like to buy your cement with the label of Red Dragon and we would be grateful
if you could quote F.O.B prices at Hai Phong Port.

6. We regret to inform that we could not sell this product to you immediately once our
domestic demand is too high while we cannot meet that demand.

7. We no longer produce the type of product you refer to for a few years, but we would like
to introduce the same products at the price of 500 C.I.F Liverpool per ton.

8. If you can sell us the products whose quality can meet our demand, we will place an order
of large quantity.

9. If your products are the same as the samples, we believe that you will be fast-selling.

10. We look forward to hearing from you soon and hope to meet you in the near future.

3
III. Vit mt inquiry da trn thng tin c cung cp:

1150 boulevard Calbert

F-54015 Nancy Cedex

Date: 28th June 19

LASTON POTTERIES Ltd.

Clayfield Burnley BB10 IRQ

Tel: 0315 46125 Telex: 8801773 Fax: 0315 63182

ATTN: Sales Manager

Dear Sir or Madam,

We are interested in your advertisement in the May edition of International Homes.

We are now in the market for dinner sets in France. We are concerned about retailing a
selection of your products in our shops. And we are happy to establish business relations
with you.

We would be grateful if you could send us your current brochure and price list and any terms
and conditions. If your terms and conditions are favorable, we will place an order
immediately.

We would highly appreciate your cooperation if you could give us the trade discount of 20
% for all the quantity of products we place orders from you.

In addition, we wish to get these products to our warehouse within two months from the date
of placing an order.

We hope to get good news from you as soon as possible.

Yours faithfully,

J.F.Morreau (Mr.)

Managing Director