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: DWK500C001
Service Manual
Washing Machine
Model: DW-K500C / DW-K501C
Caution
: In this Manual, some parts can be changed for improving,
their performance without notice in the parts list. So, if you
need the latest parts information, please refer to PPL(Parts
Price List) in Service Information Center (http://svc.dwe.co.kr).
Contents
1. SPECIFICATIONS
WASHING MACHINE
2. EXTERNAL VIEW
3. TROUBLESHOOTING GUIDE
5. WIRING DIAGRAM
NO. ITEM SPECIFICATION
1 POWER VOLTAGE AC 110V AC 220V
SOURCE FREQUENCY 60Hz 50Hz
2 POWER PUMP -
CONSUMPTION NON PUMP 415W
3 DIMENSION NET : 690 X 400 X 830 (mm, WXDXH)
4 MACHINE PUMP -
WEIGHT NON PUMP NET: 18.5kg
5 WASHING COURSE STRONG, NORMAL
6 WATER LEVEL LOW (25), MID (32), HIGH (40)
7 TIMER WASH MAX. 15 min, MANUAL OPERATION
SPIN MAX. 5 min, MANUAL OPERATION
9 WASHER TYPE PULSATOR TYPE
10 WATER SUPPLY MANUAL
Causes and settlements
Troubles Causes Settlement
Washing is forceless,pulsator 1. Belt loosen 1. Tighten or Replace the belt
work slowly 2. Too much washer 2. Decrease the washer
3. Low voltage 3. Wash after the refresh of voltage
Pulsator, spin tub cant work 1.No power(power cut or fuse break 1.Check the power
and no sound from the motor 2.The plug and socket keep in touch badly 2.Check the socket
3.Not turn the timer to correct position 3.Turn on the timer
4.The power cord damaged 4.Replace the power cord
5.The wire is connected loosely 5.Check and re-joint the connection in
6.The timer damaged the cap
7.The capacitor damaged 6.Replace the timer
8.The microswith kept in touch badly 7.Replace the capacitor
8.Replace the motor
9.Adjust or Replace the micro swith
The pulsator cant work but 1.Some foreign matters locked the pulsator 1.Clean the foreign matters
have sound from the wash 2.The capacitor damaged or the wire 2.Replace the capacitor or
motor unconnected re-connection the wire
3.Belt loosen 3.Adjust the belt or Replace the belt
4.Pulley damaged 4.Replace the pulley
5.Motor reducer damaged 5.Replace the reducer
6.Motor damaged 6.Replace the motor
The spin tub cant rotate, 1.Some foreign matters twisted the spin tub 1. Clean the foreign matters
but have sound from the spin shaft 2.Replace the spin rubber cap
motor 2.The rubber cap and the spin tub shaft 3.Adjust the brake structure
knocked and damaged 4.Replace the capacitor or re-connect
3.In whole braking condition the wires
4.The capacitor damaged or wire break 5.Replace the motor
5.Spin motor damaged
Wash tub have abnormal 1.Pulsator loosen 1.Tighten the pulsator
noise 2.Some foreign matters under the pulsator 2.Clean the foreign matters
3.Pulsator hit the wash tub 3.Regulate the clearance or replace the
4.Motor reducer damagd pulsator
5.Belt and pulley knocked with each other 4.Replace the reducer
6.Wash motor damage 5.Adjust pulley height
6.Replace the motor
Spin tub have abnormal 1.The laundries distributed unevenly in the 1.Distribute the laundry again and keep
noise tub them in balace
2.Some foreign matters twisted the spin tub 2.Clean the foreign matters
shaft 3.Increase the lubeor replace the
3.The bearing inside the rubber cap not rubber cap
lubricating
The pulsator cant rotated in 1.Wash timer damaged 1.Replace the wash timer
negative or positive 2.Selector damaged 2.Replace the selector
Not well drain or no drain 1.Some foreign matters clog the drain valve 1.Clean the foreign matters
2.The drain valve open height not reach the 2.Adjust the drain valve right height
right position 3.Lower down the drain pipe
3.Keep the drain pipe too high
Water leakage 1.The reducer screws loosen 1.Tighten the reducer
2.The reducer seal circle damaged 2.Replace the reducer seal circle
3.The joint place of pipe is not sealed well 3.Glue the pipe joint place again or
or the pipe surface damaged replace the pipe
4.Rubber cap damaged 4.Replace rubber cap
5.The drain valve is not sealed well 5.Adjust the drain valve poles right
height or clean the foreign matter or
replace the drain valve
The drain pump failure to 1.Drain valve not opend 1.Open the drain valve
drain when washing 2.Some foreign matters in the pump 2.Clean the foreign matters
3.The drain pump switch damaged 3.Replace the pump switch
4.The drain pump damaged 4.Repalce the drain pump
The drain pump failure to 1.The spin timer damaged 1.Replace the spin timer
drain the water when spin 2.Some foreign matters in the pump 2.Clean the foreign matters
3.The drain pump damaged 3.Replace the drain pump
Repair main points and notes
Adjust the tightness degree of belt
1. Cut off the power
2. Open the machine rear cover
3. Loose the screws fixed on the wash motor
4. Move the motor to the correct position
5. Re-install according to the opposite course
Replace reducer
1. Cut off the power
2. Screw off the pulsator screws,take out the pulsator
3. Open the machine rear cover,remove the belt,loose the spin tub screws
4. Place the protection cushion on the ground
5. Turn over the machine ,make the machine base upside and keep it placidly
6. Screw off the screws on both base and pipe,let the base totally depart from the cabinet
7. Screw off the reducer screws,take out the reducer
8. Re-install the reducer in opposite course