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Nursing and Health Sciences (2010), 12, 369374

Research Article

Recruitment of hard-to-reach population subgroups via


adaptations of the snowball sampling strategy nhs_541 369..374

Georgia Robins Sadler, bscn, mba, phd,1,2 Hau-Chen Lee, bsc,4 Rod Seung-Hwan Lim, bsc4 and
Judith Fullerton, phd, cnm, facnm3
1
Department of Surgery, School of Medicine, University of California San Diego, 2Community Outreach, Moores
University of California San Diego Cancer Center, 3Project Concern International, San Diego and 4University of
California La Jolla, California, USA

Abstract Nurse researchers and educators often engage in outreach to narrowly defined populations. This article offers
examples of how variations on the snowball sampling recruitment strategy can be applied in the creation of
culturally appropriate, community-based information dissemination efforts related to recruitment to health
education programs and research studies. Examples from the primary authors program of research are
provided to demonstrate how adaptations of snowball sampling can be used effectively in the recruitment of
members of traditionally underserved or vulnerable populations. The adaptation of snowball sampling tech-
niques, as described in this article, helped the authors to gain access to each of the more-vulnerable population
groups of interest. The use of culturally sensitive recruitment strategies is both appropriate and effective in
enlisting the involvement of members of vulnerable populations. Adaptations of snowball sampling strategies
should be considered when recruiting participants for education programs or for research studies when the
recruitment of a population-based sample is not essential.

Key words diversity, hard-to-reach populations, non-probability sampling, recruitment, research strategies, snowball
sampling.

INTRODUCTION 2008). Belief systems that are linked to cultural norms about
engagement in health-care services or a history of prior
Nurses are engaged in a wide variety of research, clinical
abuses of minority groups during the research process also
care, and client education roles. Many of these roles involve
could interfere with participation (Russell et al., 2008). Isola-
the need to reach out to populations that are difficult to
tion from the mainstream sources of information due to geo-
identify and contact because they are traditionally under-
graphical, transportation, and economic barriers can be
served, vulnerable, or must fit within a set of narrowly defined
equally troublesome in securing participation from members
characteristics.
of diverse communities (e.g. residence in geographical com-
People who are traditionally underserved might be harder
munities that are a significant distance from a study center)
to reach because of a variety of personal or sociodemo-
(Fahrenwald & Stabnow, 2005). Furthermore, some age
graphic characteristics. For example, within most countries,
groups can be hard to reach, such as children, adolescents,
residents rely upon diverse languages as their preferred
and the elderly (Stoltz et al., 2007; Bjorkhaug & Hatloy,
mode of communication and that can prevent potential par-
2009).
ticipants from accessing disseminated information about
Equally difficult to contact for inclusion in service pro-
health programs and research studies from which they or
grams or to recruit for participation in research studies are
others in their circle of family and friends might derive the
those in which the target group has become stigmatized,
benefits of scientific advances. Lower literacy levels in the
either by personal circumstance or by association. Examples
language of their adopted country and sometimes in their
include: people living with HIV/AIDS and their family (Valle
native language also might make a portion of the population
& Levy, 2008); abused women (Lutz, 2005); substance abusers
more difficult to reach. Some cultural groups are reluctant to
(Vervaeke et al., 2007); commercial sex workers (Todd et al.,
volunteer personal information because of the risk of social,
2007; Shahmanesh et al., 2009); and members of the gay,
political, or other discriminatory repercussions (Tung et al.,
lesbian, or transgender communities (Browne, 2005; Gorbach
et al., 2009).
The effect of these constraints is a limit on the number and
Correspondence address: Georgia Robins Sadler, Moores UCSD Cancer Center,
diversity of the participants that can be gathered for health
3855 Health Science Drive MC 0850, La Jolla, CA 92093-0850, USA. Email:
gsadler@ucsd.edu promotion intervention activities and/or research studies. A
Received 9 November 2009; accepted 22 June 2010. particular adverse impact in the research context is that the

2010 Blackwell Publishing Asia Pty Ltd. doi: 10.1111/j.1442-2018.2010.00541.x


370 G. R. Sadler et al.

accrued sample might be neither large enough nor suffi- difficult to identify individual group members. For example,
ciently representative of the at-large population to achieve researchers who seek representative numbers of Pacific
results that can be generalized to the larger group.An equiva- Islanders and Filipinos will discover that the surnames in
lent concern arises when vital services do not reach all those communities are often of Hispanic or French descent
members of the group who could benefit from them. Recruit- due to the prior imposed occupation of those countries.
ing these diverse individuals requires culturally sensitive, cus- Community informants can help to identify which individu-
tomized recruitment strategies. als with potentially eligible surnames are actually from
Snowball sampling was conceptually designed as a sample the community of focus, as well as those who, through
recruitment method that offered a way to overcome many of marriage, have lost surnames that link them to a specific
the recruitment challenges associated with inviting difficult- community.
to-reach communities to join health-care intervention pro- Another situation that can benefit from snowball sampling
jects or research studies. The experience that was gained over occurs when representation from diverse communities is
many years of use generated a body of knowledge about both needed and it is impossible for the research team to include a
the benefits and limitations of the basic approach. Adapta- representative of all the communities sought. The team might
tions of the basic approach then were developed in order to discover that it will have a difficult time distinguishing
extend the effectiveness of the strategy in identifying hard- members of the subgroups that are nested within the larger
to-reach and hidden populations and to expand the character community; for example, the diverse Asian community. In
of the achieved sample in order to make it more representa- this example, a member of one community subgroup usually
tive of the general population among whom these hidden will know the subgroups distinctions and be able to guide the
populations reside (Magnani et al., 2005). This article offers research team to members of each subgroup and they will, in
examples from the primary authors personal research in turn, know others.
order to demonstrate how adaptations of the snowball sam- A third example of the benefit of snowball sampling is that
pling technique can be used to improve outreach efforts for it can help researchers to identify study participants where
health education programs and research studies assessing there are multiple eligibility requirements; this is particularly
health education interventions. so when the studys eligibility criteria involve characteristics
that some people consider to be very private (e.g. participants
whose partner gave them a sexually transmitted infection or
teenagers whose pregnancy is out of wedlock). However, if
DESCRIPTION OF THE TRADITIONAL
one eligible person is identified, that person often can iden-
SNOWBALL SAMPLING TECHNIQUE tify and recruit others to the study.
The snowball sampling technique is modeled after contact A particular advantage of snowball sampling is its cultural
tracing in public health, in which one individual names all competence and the inherent trust it engenders among
the other individuals who were associated with a specific potential participants.This can help to increase the likelihood
event. The snowball sampling outreach strategy finds an that the identified person will agree to talk with the
individual (the source, also referred to as the seed) who researcher or program coordinator.
has the desired characteristics and uses the persons social
networks to recruit similar participants in a multistage
process. After the initial source helps to recruit respondents,
Disadvantages of using snowball sampling strategies
the respondents then recruit others themselves, starting a
process analogous to a snowball rolling down a hill (Wasser- The use of probability sampling methods is considered to be
man et al., 2005). Thus, the semi-self-directed, chain-referral, the gold standard for recruiting participants who are most
recruiting mechanism is able to reach the hard-to-reach likely to be representative of the larger population from
target group in a more pragmatic and culturally competent which they are drawn. Thus, the downside to classic snowball
way. sampling in the research context is that it is a non-probability
method; that is, it does not recruit a random sample. Partici-
pants do not enroll in the health intervention program or
research study by chance alone. Any conclusion that is
Advantages of using snowball sampling strategies
reached in a study that used a snowball recruitment strategy
The benefits of the classic snowball sampling technique are might be biased; for example, the sample might include an
considerable. The personal aspects that are inherent in these over-representation of individuals with numerous social con-
techniques often shorten the time and diminish the cost nections who share similar characteristics (Magnani et al.,
required to assemble a participant group of sufficient size 2005). However, even probability sampling strategies have
and diversity to be representative of the specific target inherent bias. Probability sampling is intentionally conducted
group. The technique is often more efficient and sometimes by study recruiters who randomly contact potential partici-
less expensive than using traditional recruitment strategies pants who are drawn from a community-wide database.
to gather participants in proportion to the focus community. These recruiters, by definition, have no prior relationship
Consider the situation in which the community from with the potential participants who they are contacting. In
which a studys participants are sought is small and so well marketing jargon, this would be the difference between a
integrated with the mainstream community that it is warm call (a call to ask a favor of someone with whom the

2010 Blackwell Publishing Asia Pty Ltd.


Hard-to-reach populations 371

marketer already has a prior positive relationship) and a ADAPTATIONS AND VARIATIONS:
cold call (a call to ask a favor of random contacts with DESCRIPTIVE APPLICATIONS
whom no prior relationship has been established). A high
refusal rate is commonplace under the latter circumstances, Table 1 provides examples of variations and adaptations of
thus contributing to a type of self-selection bias that can the snowball sampling strategy, as used in research and edu-
confound study outcomes. cation programs with which the primary author has been
Another inherent bias in probability sampling is that it associated. In addition to recruiting to her own research
tends to generate a sample that is unbalanced in selected studies, she has been funded by the National Institutes of
demographic characteristics. For example, people from Health in the USA to help other researchers to develop
higher socioeconomic groups and those with higher educa- effective recruitment strategies for people who are com-
tion levels are more likely to understand the value and risks monly under-represented in such programs. These examples
of research participation and are more able to discern which are offered to demonstrate the ways in which this recruitment
research studies are legitimate. Therefore, they are more technique has been applied effectively to reach members of
likely to be responsive to invitations to participate when under-represented groups. The provided examples demon-
random sampling strategies are used. strate the use of a broad variety of sources, including indi-
An additional limitation of snowball sampling in the viduals (e.g. business people) (Sadler et al., 2007), formal and
research context is the fact that there is no statistically reli- informal group leaders (e.g. business leaders) (Sadler et al.,
able way to estimate whether saturation of the sample has 1998), elected officers of business guilds and social leagues
been reached. This is particularly important in qualitative (Matteson et al., 2008), affinity and social groups (Choe et al.,
research because, in that body of work, saturation is 2009), and third-party entities (e.g. membership lists or tele-
defined as when no new information is forthcoming from the phone directories) (Wu et al., 2005). These examples demon-
participants in the sample that has been recruited already. strate the adaptability and flexibility that are inherent in
Therefore, it is not possible to know whether new or other non-probability sampling strategies that are based on the
information could be gleaned had a random sample been concepts that are inherent in the snowball sampling strategy.
recruited. Personal communication is fundamental to the snowball
Finally, though snowball sampling has the advantage of sampling process. For example, participants at health fairs
helping researchers to identify potential study participants can be viewed as potential sources who can be invited to
and helping educators to identify individuals who might participate themselves and to facilitate the recruitment of
benefit from participation in a health intervention, the tech- others. The individual contacts are first given information
nique does carry the inherent risk of disclosure of personal about a study or program for which they might be personally
information to others. The sources might be reluctant to eligible. Then, they are asked to pass the information along to
contact other individuals whom they believe to have a certain other individuals whom they know and for whom the infor-
characteristic, as that might represent a disclosure of infor- mation might be relevant. For example, women who learned
mation about themselves or information that has been about a study were asked to host health parties in their
obtained in a personal and private context. The named indi- homes, where multiple other attendees could be recruited
viduals, when contacted by the source, are faced with the simultaneously (Sadler et al., 2006).
challenge of deciding whether to disclose information about Another example of this strategy is accomplished when
their personal status to the outsider in order to declare their outreach workers identify community sources that have an
eligibility for participation in the health intervention pro- appreciation of the value of spreading program and research
gram or research project. information to their community members. The outreach
workers share information about one or more studies with
the community sources and ask them to address flyers to
potential participants with a note saying, Sending this to you
Achieving sampling balance
in the hope that you will know someone who might be eli-
Thus, in relation to both probability and non-probability sam- gible. Please call me if you would like more information.
pling methods, there can be concern regarding the generaliz- (This non-personalized message avoids disclosing personal
ability of the study findings. However, in these circumstances, information about the recipients presumed eligibility should
sampling adjustments can be made. For example, randomly another person read the recipients mail.) Alternatively, a
selecting participants from the larger pool of potential par- community source might prefer to phone potential partici-
ticipants that were recruited through the chain-referral pants directly. For research study recruitment, this must be
method can compensate to some degree. Recent advances accomplished in a way that precludes the disclosure of per-
in the methodology of snowball sampling have attempted sonal information to the outreach worker until the potential
to incorporate anticipatory compensation for these poten- participant gives the source permission to do so. In this
tial imbalances in the recruited sample. The methodology example, community sources are like the connectors and
of respondent-driven sampling is one such adaptation mavens whom Malcolm Gladwell (2002) described in his
(Salganik, 2006). In addition, some compensation can be book, The Tipping Point: How Little Things Can Make a Big
accomplished for sampling imbalances through the applica- Difference.
tion of statistical manipulations during the data analysis There are additional variations and adaptations of the
phase (Knoke & Yang, 2007). classic snowball sampling strategy that are less precise in

2010 Blackwell Publishing Asia Pty Ltd.


Table 1. Examples of adaptations and variations of the snowball recruitment strategy 372

Snowball sampling Who/what is the Who is the direct Who is the indirect focus of Manner of application of the
framework source? focus of the source? the source? Study focus Outcome measures adapted strategy

Affinity resources Chamorro Directory 100 adult men and 100 Other qualifying Health practices and Behaviors related to The social directory was provided to the
International adult women of the Chamorro adults not prevention assessment participation in health research team by the collaborating
Chamorro community listed in the Directory of the Chamorro screening and risk communitys leaders
(indigenous to Mariana community factor management; The directory entries were numbered; the calls
Islands) of all ages comprehensiveness of were placed in computer-generated random
the directory order
The participants were asked to name three
other Chamorro community members to test
the inclusiveness of the directory
Affinity organizations Deaf Community Deaf or Other deaf or Cancer education Changes in The organization sent postal and electronic
Services of San Diego hard-of-hearing adults hard-of-hearing adults interventions cancer-related mail to its membership; the members were
(multiple studies) knowledge, attitudes, asked to pass along the information to their
and screening associates

2010 Blackwell Publishing Asia Pty Ltd.


behaviors Organization-sponsored community events
were opened to the researcher
Affinity social groups Deaf bowling league Deaf adults Family and friends Computer-based Effectiveness of an The research team was introduced to the
leader with the same dietary and exercise interactive computer league members who self-declared their
characteristics intervention education program interest by initiating dialogue with the
when used by research team
members of the Deaf The league members then passed the
community information to others or introduced the team
to other community members
Affinity social groups An elected official African American men Family and friends Glaucoma research Defining the reference An elected official encouraged the leadership
notified the leadership and women aged with the same levels for normal to invite the study coordinators to make a
of an inner-city AARP 50 years characteristics intraocular pressure presentation about the study
group about the study and the characteristics The members were asked to consider their
among age-appropriate personal participation and to invite friends
African Americans and families to do so
Affinity businesses African American Adult African Other similar clients Cancer and diabetes Changes in cancer- and The stylists initiated the recruitment among
cosmetologists American women literacy and screening diabetes-related their clients and asked the clients to
promotion knowledge, attitudes, disseminate what they learned to others
and screening
behaviors
Affinity businesses Asian grocery store Adult women of Their loved ones Efficacy of a cancer Changes in The opportunity to participate was conveyed
owners Pan-Asian descent education intervention cancer-related via volunteer community health educators
offered at a convenient knowledge, attitudes, through personal contacts made at the grocery
community site and screening store
behaviors The contacts were asked to pass along the
information to others
Affinity businesses Community Asian, Hispanic, and The readership Multiple studies open Changes in knowledge A news article presented information about a
newspapers African American to recruitment and behavior related health problem and the opportunity to
editors to glaucoma, breast participate in a study addressing the problem
cancer, and exercise and asked readers to pass along the
information to others
Community leaders: African American Adult African Family and friends Efficacy of a spousal Changes in mood The sources initiated recruitment among their
formal and informal church leaders, barbers, American couples with the same problem solving states and clients and social networks and asked their
community leaders Brotherhood of Black coping with prostate characteristics therapy intervention problem-solving skills clients and friends to recruit other participants
Firefighters, and Black cancer
Men United
G. R. Sadler et al.
Hard-to-reach populations 373

definition, but that can be considered when designing a par- rights of personal privacy when using these public discussion
ticular population-based outreach strategy. For example, forums.
there are times when the initial source might not need to
make direct contact, but instead will use his or her mantle of
authority to convey approval that the information be shared. DISCUSSION
For example, recruitment brochures that are placed in church
bulletins carry the implied and actual support of the church Snowball sampling strategies have evolved from many of the
leadership. Similarly, study notices that are placed in commu- concepts that have been developed for the field of social
niqus that are sent by elected officials to their constituents marketing (Kotler et al., 2002). Social marketing describes
carry a similar tone of endorsement. Other examples of such the phenomenon of reaching people with an action-
recruitment strategies include program recruitment litera- prompting message. Narrowcasting is a term that has
ture that is appended to the newsletters that are disseminated emerged to describe the impactful dissemination of a
by home owners associations, inserted into water and elec- message to a narrowly defined and often hard-to-reach audi-
tricity bills, or printed on grocery store and other retail ence. In order to achieve their goals, social marketers also
receipts. borrow from the sales force such promotion techniques as
The ever-expanding social networking capacity of the guerrilla marketing, buzzmarketing (Hughes, 2005), and
Internet community has generated additional options for the permission marketing (Godin, 1999) in order to create
dissemination of recruitment materials. Examples of these effective contact and promotion strategies.
social networking options include targeted email communi- However, unlike the sales marketing force, those con-
cations, individual or institutional Internet home pages, or cerned with recruitment to research studies and health edu-
social networking sites, such as blogs and such Wiki sites as cation opportunities must be ever-vigilant about protecting
Facebook, MySpace, LinkedIn, and Plaxo (Bowen et al., the privacy of patients and the public. International human
2004). Recruiters can place descriptions of research and edu- subject guidelines place researchers and the providers of
cational opportunities on these sites for widespread dissemi- health-related services and information in a position of
nation. Then, the respondents can contact the recruiter higher accountability for maintaining privacy than any other
directly, contact the person (the seed) who sent the recruit- sales force. The consequences of non-compliance with
ers message to them, or forward the message to others in these guidelines range from a reprimand to the closure of a
their social circle, which is the essence of the snowball sam- research study to the disqualification of a researcher from
pling strategy. engaging in future research.

CONCLUSIONS AND IMPLICATIONS FOR


SPECIAL CONSIDERATIONS WHEN
CLINICAL PRACTICE
RECRUITING PARTICIPANTS FOR
RESEARCH STUDIES The need to find more effective and efficient recruitment
strategies is paramount. Snowball sampling is a recruitment
The international community recognizes that the protection strategy that is particularly effective in reaching hard-to-
of human participants privacy is a primary consideration reach groups. Variations on this technique have proven to be
when engaging participants using any recruitment strategy. adaptable and appropriate in a wide variety of education and
International agreements have generated universal prin- research applications. The benefits and limitations of these
ciples for research ethics. When the purpose of the recruit- adaptations of snowball sampling, when used in the research
ment is to attract participants for research studies, special context, must be carefully evaluated against the benefits and
attention must be given to assuring adherence to these limitations of probability sampling in order to select the
national and international ethical guidelines (Brody, 1998; optimal strategy. The benefits of using these approaches to
Claudot et al., 2009). In the context of the snowball sampling recruit participants for health intervention programs must be
variations described above, researchers must take care to weighed against the privacy concerns that are inherent in any
protect the privacy of both the source (the seed) and those individual social situation or health condition.
who are being invited to participate. It is critical that com-
munications do not disclose or imply the disclosure of per-
sonal information about either party. Although this privacy
ACKNOWLEDGMENTS
protection is mandated by ethical review boards for research
study recruitment, it should be of equal concern for recruit- This study was funded by grants from the National Cancer
ment to educational and support programs. Institute (R25CA65745, P30CA023100, U54CA132379/
These same considerations hold true when communica- U54CA132384, and U56CA92079/U56CA92081) and the
tions are conducted through the Internet. The Internets National Institutes of Health, Division of National Center
rapidly evolving capacities are creating extraordinary social on Minority and Health Disparities-sponsored UCSD Com-
networking opportunities for educators and scientists. It is prehensive Research Center in Health Disparities (P60
imperative that both groups stay alert to these new opportu- MD000220). The protocol for all of the research projects that
nities as they emerge, while also staying abreast of evolving are described in this article have been approved by the
international human subject regulations that address the UCSD Human Research Protections Program.

2010 Blackwell Publishing Asia Pty Ltd.


374 G. R. Sadler et al.

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