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Service Information
Washing machine Frontloader
AWO/D 411250
8592 327 10100
Last Modification: 09/30/09
Creation Date: 08/14/08
Exploded View 4
Technical Data 6
Wiring Diagram 8
Circuit Diagram 10
Program Chart 12
Testprogram 24
Error Codes 25
This document is only intended for qualified technicans who are aware of the
respective safety regulations.
Subject to modifications
Exploded View
Exploded View
Technical Data
Dimensions + Weight
Product dimensions
Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81.5 - 84 cm
Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59.5 cm
Depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57.3 cm
Weight
net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 kg
Drum data
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 l
Wash speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 rpm
Spinning
max. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800 rpm
Pressostat
Level1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 12/14
Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 16
Door lock
Kind of switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switch with PTC heater of bimetal
Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 (90 - 264) V
Locking time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 s
Unlock time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ~85 s
Inlet valve
Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 Hz
Rated flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1.5 - 5 bar) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 l/min
Pressure range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.3 - 10 bar
Nominal resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20 C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8 k
Drain pump
Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 Hz
Total power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 W
Resistor (coil) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (0.55 - 1 m) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2 l/min
Heating element
Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V + 10 %, -15 %
Total power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2050 W
Resistance (20 C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Leakage current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . < 0.8 mA
NTC sensor
Resistance NTC
0 C 35.9 k
30 C 9.8 k
40 C 6.6 k
50 C 4.6 k
60 C 3.2 k
70 C 2.3 k
95 C 1.1 k
Motor
Resistance contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20 C)
Stator (full field) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.95
Rotor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.85
Tacho generator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95.0
Control unit
Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DOMINO
Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V / 50 Hz
Output control unit
Wiring Diagram
Legend
Circuit Diagram
Legend
Program Chart
Program Chart
Program Chart
Program Chart
Program Chart
Program Chart
Program Chart
Program Chart
Program Chart
Program Chart
Program Chart
Program Chart
Testprogram
Error Codes
Error Codes
Error Codes
Error Codes
REMEDIAL ACTION
Check motor function
=> If motor is not running at all: check for Motor failure F06
=> If motor is running:
Unbalance:
Unbalance measurement can lead to repeated laundry distribution ramps to come down with measured unbalance. De-
pending on the model it can be a high number of retrials. This is necessary to avoid mechanical damages of the appliance
due to spinning with too high unbalance. If it is not possible to reach an acceptable unbalance level with the distribution
retrials, the appliance will not spin.
Small loads and especially single pieces are more critical than middle and large loads => check with customer for load
conditions instruct customer
In case of selecting Drain & Spin-program, the unbalance measurement is more critical, because information from the
wash cycle is missing. Therefore is a higher probability for retrials in the distribution ramps and eventually for failing spin-
ning at all. Check with customer, if Drain & Spin-cycle was selected or if a complete washing program was selected.
Foam creation:
If during ramp-up for spinning intermediate spins or final spin the pressure switch contact is closed (wash level L1) due
to water ring, foam or partly blocked outlet system (foreign objects, wrong assembly of internal or external hoses, etc.) the
foam routine is started.
If during ramp-up the wash level L1 is detected, the motor stops and the drain pump runs for 30 sec. When reaching level
L0 within 30sec., the ramp-up is repeated. Depending on the model, this can happen up to 3 or up to 5 times.
If foam creation is the cause, then give an advice to the customer to use detergent acc. to the dosing recommendation
given by the detergent supplier. On machines with serial number 341020... or 411020...and lower reprogramme the control
board by ESAM with the latest update.
Frequency variation:
Instable mains frequency can have negative impact on unbalance detection. If the frequency variation is limited to a short
period, it will lead to additional retrials for distribution. In case of permanent frequency variation, it can lead to no spinning
after number of retrials is expired.
If a frequency variation is the cause of the problem, then exchange the control board by the service kits mentioned in
the table below. According to SPC the kits will be available from week 50/2010 onwards.
Each service kit is containing a new basic WAVE control board (CCU) that needs to be programmed by ESAM (with new
SKU), new door lock and wiring between door lock and CCU.
When the appliance is equipped with the new parts it has got the new revision state. That means the 12NC of the machine
has to be changed to the new 12NC code according to the table below by the service technician on each sticker of the
appliance.
One sticker is placed on the inner side of the door and one sticker on the rear panel of the appliance.
Note: A limited number of kits with programmed WAVE boards is shown on the last page.
REMEDIAL ACTION
If the heating element gets broken under mentioned conditions we recommend using the alternative heating element that is
nickel treated and usable for power supply up to 240V.
REMEDIAL ACTION
If such a failure occurs on machines of mentioned production period, the rotary program selector has got a mechanical
defect. The related control units are supplied by Bitron with production week 09 and 10 2009. They have to be exchanged
according to the spare part list in the related Service Info.
REMEDIAL ACTION
Pressure switch Failure
This failure code can be also generated by a defect heater or a defect drain pump or bad harness connections to heater or
drain pump.
To exclude the drain pump and the heater as root cause, please check:
1. Check if the drain pump is running and check for foreign objects in the filter (see F03)
2. Inverse the mains plug polarity (by turning the mains plug or by changing polarity of single connectors of the power cord
on the RFI Filter => ATTENTION: unplug appliance from mains before touching the single connectors!!!)
If with inversed polarity failure code remains F23, continue with checks for Pressure switch. If with inversed polarity failure
code changes to F12, check for Heater failure F12.
Potential Causes
Check the wiring connections between the pressure switch and the CCU (2 connectors on pressure switch and 2 connec-
tors on CCU)
Check for proper operation of the pressure switch contacts (without water: 11-14 open, 11-12 closed, with water: 11-14
closed, 11-12 open).
Check the electrical resistance of the pressure switch for open and closed contacts without and with water.
Start the Service program. If the problem persists the Error Code F23 will be displayed.
If no issue found, check other points from hydraulic system like blocked air trap or blocked pressure switch hose (see
failure F01 and F03)
If these actions do not solve the issue and all parts like pressure switch and heating element are working correctly, then
exchange the control board by the new version indicated in the table below.
REMEDIAL ACTION
"F 08": If that failure indication appears at the end of a wash cycle and all parts like heating element and wiring are ok, then
replace the original control board by the new one and program the board by SAM.
"clean filter": If this indication appears, but the pump filter and the drain hoses are empty, not kinked and well mounted
and it is sure, that the indication is related to ecoball sticking in the drain hose (tub-pump) even it is already replaced by
the new version (SB 481271240326), then replace the original control board by the new one and program the board by SAM.
Only the mentioned basic control boards are available with the new software!
Please use the new control boards as spare part only in case of the above described behaviours. For any other rea-
son, please use the control boards according to Service Info.
The control boards will be substituted by the new versions step by step in respect of the production capacity of the supplier.
Its planned to introduce the new control boards in production completely until week39 2009.
CAUSE
Sensible failure detection in drive system for safety reasons
REMEDIAL ACTION
Please check the following points:
Load:
Was there bulky load in the drum or was the machine overloaded ?
Drive system:
Please guarantee a proper and tight seat of the belt on drive shaft and pulley.
REMEDIAL ACTION
Check the control board for short circuit. If necessary exchange the valve. Fixate the valve in the correct position with a
fixation screw. Exchange the harness between control board and valve. Check and If necessary exchange the inlet hoses
between valve and dispenser.
REMEDIAL ACTION
We have some claims about soap dispenser leaking at the connection between dispenser box and distribution plate. We
recommend exchanging the soap dispenser in the appliance by the new one. The mentioned dispenser has got an improved
distribution plate. Implementation date in production was in week 45 2008. Please keep us informed if you find leakage
issues in machines produced after this week.
CAUSE
When the water inlet has got a high pressure and splashes to the liquid detergent in the dispenser box, this creates much
more foam than the inlet system and especially the separator is designed for.
REMEDIAL ACTION
In case of over foaming at the customer:
The correct assembly of inlet hose between detergent box and tub has to be checked.
If its correct, the separator needs to be replaced by a modified one, that has got a wider slot (expanded from I=1mm to I=
2.5mm) in the middle in order to increase the flow rate and avoid over foaming.
New part SC: 4812 418 89066 (same code like old one. Stock has been exchanged).
REMEDIAL ACTION
If after exchanging the separator still over foaming occurs, its possible to order a flow rate limiter set 4801 310 00098
containing of a flow rate limiter and a sieve.
Text
It has to be installed in the inlet valve. The original flow rate limiter (red, 8l/min)) has to be removed. Then the new one
(yellow, 5.5l/min) has to be mounted together with the new sieve. Original sieve could be too long and destroy the limiter
when fixing the inlet hose. The set can only be used if the water inlet pressure is higher than 4 bar, otherwise there is a risk
to create a failure indication of too less water inlet.