required at Group level / demand au niveau groupe TEND

***

Tend. N

PHYSICAL DISTRIBUTION
PHYSICAL EXECUTION
Physical Execution - Fixed costs
Indirect headcount compensation
Contracted labour indirect headcounts
Expenses linked to headcounts
Rental or depreciation costs (Buildings)
Facility management
Equipments (Rental or depreciation costs and maintenance costs)
Fluids (Energy and Water)
Tax and insurance
Management information system costs
Subcontracting Physical distribution : fixed costs ***
Other fixed expenses Phys. Dist. calc 0,0
TOTAL FIXED COSTS ***
Physical execution - Variable costs
Direct headcounts compensation
Contracted labour direct headcounts
Consumables (packaging material)
Outside storage
Subcontracting Physical Distribution: variable costs ***
Inventory discrepancies & breakages
Other variable expenses Phys. Dist. calc 0,0
TOTAL VARIABLE COSTS ***
TOTAL PHYSICAL EXECUTION Calc 0,0
Distribution Transport
TRANSPORT COST TO CUSTOMERS ***
Other Transport costs (reprisals, special expenses) ***
TOTAL TRANSPORT calc 0,0
Miscellaneaous
INTRAGROUP REINVOICING ***
Analytical discrepancy with the flash ***
Including transformation Costs ***
TOTAL MISCELLANEOUS calc 0,0
TOTAL PHYSICAL DISTRIBUTION flash 0,0

Cost / unit calc #DIV/0!

cost in % CA calc #DIV/0!

TOTAL OTHER LOGISTICS COSTS

Procurement & Forecast (demand planning)
Procurement & forecast compensation
Rental or depreciation costs (Buildings)
Other Expenses procurement & Forecast calc 0,0
Intragroupe re-invoicing
TOTAL PROCUREMENT & FORECAST ***
cost in % CA calc #DIV/0!

Customer Service
Customer Service Compensation
Rental or depreciation costs (Buildings)
Other Expenses Customer Service calc 0,0
Intragroupe re-invoicing
TOTAL CUSTOMER SERVICE ***
Cost in % CA #DIV/0!

Bad debt & Insurance

Insurance costs
Provision variation for bad debt
Bad debt write off and other costs calc 0,0
BAD DEBT & INSURANCE ***

cost in % CA #DIV/0!

TOTAL OTHER LOGISTICS COSTS flash 0,0

Cost in % CA #DIV/0!
TOTAL LOGISTICS COST 0,0

Cost / unit #DIV/0!

cost in % CA #DIV/0!

SUBCONTRACTING COSTS (transformation)

Modification for compliance (labelling)
Other subcontracting costs (promotions, repacking)
TOTAL SUBCONTRACTING COSTS (transformation) calc 0,0

DESTRUCTION COST OF POS MATERIAL

INCLUDED IN INCOMING FLOW COSTS

Transport cost on purchases directly paid to carriers ***
Including air freight
Transport cost on purchases paid to an intragroup Supplier
customs clearance fees ***
Import duties ***
INCLUDED IN INCOMING FLOW COSTS calc 0,0
 required at Group level / demand au niveau groupe Tend
***

Effectifs ETP (y compris non statutaires)

Tend. N
A Renseigner au global entit pour la distribution Physique To be reported globally at entity level for physical distribution

Autres catgories : renseigner par division Other categories : split required by division

Direction Supply Chain Supply Chain Management

Effectif DIRECTION SUPPLY CHAIN Staff Supply Chain Management ***

Distribution Physique Physical Distribution

Effectif MOI ETP distribution physique Indirect Headcount Physical distribution FTE calc 0

- Effectif ETP MOD Flux / Rappro, Prparation, Expdition, contrle qualit Direct headcount FTE : Good receipt, Storage, Picking, Shipping, quality control
- Effectif ETP MOD Activits Spcifiques (retours, transformation produits) Direct headcount Specific Activities FTE (returns, special operations...)
Effectif MOD ETP distribution physique Direct headcount physical distribution calc 0

Total Effectif ETP de Distribution Physique Physical distribution : total staff - FTE (regular staff + non statutory staff) ***

Prev-appro (demand planning) Forecast & procurement (demand planning)

Effectif ETP Prvisions - Approvisionnement Staff FTE Procurement & forecast
Effectif ETP gestion de la sous-traitance Staff FTE Subcontracting activities management
Autres effectifs ETP (fichiers produits) Staff other FTE (catalog management..) calc 0

Effectif total Prev-Appro (demand planning) Staff in charge of forecasts and procurement (regular staff + non statutory staff) ***

Service/ Relations clients Customer service

Effectif ETP charg de clientle Staff FTE client operations
Effectif ETP crdit management Staff FTE credit management
Effectif ETP relations clients Staff FTE customer care calc 0

Effectif total service clients en ETP (statutaires + non statutaires) Total staff customer service : FTE (regular staff + non statutory staff) ***

TOTAL TOTAL calc 0

dtail par type de contrat
Effectifs statutaires CDI Statutory Headcount : Open ended contracted workers ***
Effectifs statutaires CDD Statutory Headcount : Fixed term contracted workers ***
Effectifs non statutaires Non statutory workers calc 0

TOTAL TOTAL calc 0

 Activity
indicato
required at Group level / demand au niveau groupe TEND
***

Tend. N

ACTIVITE ACTIVITY
CA & UNITES Nb d'units vendues (Ku) CA & UNITS Nbr of FG units sold (in K'S) flash
CA net Net sales flash
Prix net moyen Average Net price Calc #DIV/0!

CATALOGUE Nombre total de rfrences (PF + PLV) (en unit) CATALOGUE Total Number of references (FG + POS) (unit) ***
- dont nombre de rfrences PLV - including number of references POS ***
- dont nombre de rfrences PF - including number of references FG Calc 0

- dont nombre de rfrences PF = 1% du CA - incl number of references FG = 1% of sales ***

Nb de codes locaux spcifiques crs Nb of specific codes created locally

CLIENTS Nombre de points de livraison (en unit) CUSTOMER Number of points of delivery (unit) ***
Nombre total de commandes enregistres (en K's) Total number of orders entered (in K's) ***

Ca net / commande Net sales by order Calc #DIV/0!

GESTION DU CREDIT CREDIT MANAGEMENT

CREDIT Fin dec Clients HG en valeur Credit fin dec Customer Credit Non Group in value flash

Clients HG en jours Customer Credit Non Group in days flash

Subi en valeur Overdue in value flash

Crdit / CA credit / CA Calc #DIV/0!

% subi / crdit total % overdue / total credit Calc #DIV/0!

ASSURANCE CA net en valeur assur (K's) INSURANCE Sales turnover insured in value (K's)

% CA assur % of sales insured Calc #DIV/0!

SERVICE SERVICE RATE

Nbre de lignes de commandes factures durant la priode et Nber of order lines invoiced that have not been subject to ***
qui n'ont subi ni annulation ni livraison complmentaire(K's) cancellation or addtional delivery over the period (K's)
IN LINES Nombre total de lignes initiales des commandes factures sur IN LINES Total number of Initial lines in the orders invoiced over the period ***
la priode (K's) (K's)
Taux de service en lignes Service rate for customer in lines Calc #DIV/0!
IN VALUE Chiffre d'affaires factur net durant la priode et qui n'a subi ni IN VALUE Net sales invoiced that have not been subject to cancellation or ***
annulation ni livraison complmentaire (K's) addtional delivery over the period (K's)
Chiffre d'affaires net initial des commandes factures sur la Initial Net sales value of the orders invoiced over the period (K's) ***
priode (K's)
Taux de service en chiffre d'affaires factur Service rate for customer in Value Calc #DIV/0!

DEMAND PLANNING DEMAND PLANNING

STOCK Fin dec Stock Produits Finis en valeur Stock fin dec FG stock in value flash
Stock Produits Finis en jours FG stock in days flash
% stock / CA % stock / CA Calc #DIV/0!
% CSV approvisionn en flux tir % CSV purchased in Pull flow

PREVISIONS FORECAST
Ventes Rel en units (en K's Units) Actual Sales in units (in K's Units) ***
Ecarts sur prvision M-2 - valeur absolue en K's Units M-2 Forecast variance - absolute value in K's Units ***
Taux d'Ecart sur les Prvisions des Ventes Variance rate on the forecast of sales in % Calc #DIV/0!

TRANSFORMATION Nb d'units PF transformes pour mise en conformit TRANSFORMATION Nbr of units PF transformed for legal compliance (sticker, blister)
(tiquette, blister)
% units reprises pour conformit/ units vendues % units made for legal compliance / units sold Calc #DIV/0!
Nb d'autres units PF transformes Nbr of other PF units transformed

% d'autres units envoyes en sous-traitance % others units subcontracted / units sold Calc #DIV/0!
 Activity
indicato
required at Group level / demand au niveau groupe TEND
***

Tend. N

RELATION CLIENTS CUSTOMER CARE

COMMANDES & Nombre total de commandes enregistres (en K's) ORDERING & Total number of orders entered (in K's) 0
FACTURATION INVOICING
- dont Nb de commandes EDI & internet (K's) '- incl Nb of automatic orders EDI+GPA+internet (in K'S)
- dont Nb de commandes automatiques TPR (en K's) - incl Nb of automatic orders TPR (in K's)
- dont Nb de commandes par tlphone (in K's) - incl Nb of orders by phone (in K's)
- Autres commandes manuelles -Others manual orders Calc 0
- dont Nombre de commandes gratuites (en K's) -Included Nb of free orders
Nombre des factures mises (en K's) Number of issued invoices (in K's) 10
Nb lignes / cde Nb lines / order Calc #DIV/0!
Nb d'units / ligne Nb units / line Calc #DIV/0!
Nb d'units / commande Nb units / order Calc #DIV/0!
Nb de points de facturation Nbr of points of invoicing

Nombre des avoirs mis (en K's) Number of issued credit notes (in K's)
% avoir / Factures % Credit notes / invoices Calc 0,0%
. Dt avoirs pour ristournes (RFA) . of which credit for rebates (RFA..)
. Dt avoirs pour reprises . of which reprisals
Nb d'avoirs pour litiges Number of credit notes for disputes Calc 0
LITIGES . Dt litiges pour prix DISPUTES . of which dispute for price
. Dt litiges pour refus . of which dispute for refusals
. Dt litiges pour autres causes . of which dispute for other causes Calc 0
% avoir pour litiges / Factures % dispute credit notes / invoices Calc 0,0%

DISTRIBUTION PHYSIQUE PHYSICAL DISTRIBUTION

Total surfaces disponibles m Total available Surface m

RECEPTION - Nb de lignes reues RECEPTION - Nb of receipt lines

STORAGE STORAGE
Nb de palettes reues Nbr of pallets received

Nb moyen de palettes PF en stock Average nbr of FG pallets in inventory

Nb moyen de palettes PLV en stock Average nbr of POS pallets in inventory
Total nb moyen de palettes en stock total average nb of pallets in inventory Calc 0
dt Nb moyen de palettes en stockage exterieur included average nb of pallets in an outside storage
Capacit palette de la centrale Warehouse palet capacity
% taux d'occupation % occupation rate Calc #DIV/0!

PICKING & Nb de picks dtails PICKING & Nb of detail picks

DELIVERIES DELIVERIES
Nb de colis standards Nb of standards
Nb de palettes compltes Nb of full pallets
Nb de lignes prpares Nb of lines prepared
. Dont nb de lignes dtails prpares . included nb of detail lines prepared
% lignes dtail % detail lines Calc #DIV/0!
% CA factur les 5 derniers jours % Sales invoiced in the last 5 days

Nombre de livraisons Nbr of deliveries (not shipment )

Tonnage rel expdi en tonne Actual tons shipped - in tons
#DIV/0!
Poids moyen / livraison Average weight per deliveries Calc
Nb de commandes / livraison Nb orders / delivery Calc #DIV/0!