MOCK EXAM

1. Write the name of the positions next to their definitions.

a. ___________________________ is the head of the company.
b. ___________________________ finds new employees.
c. ___________________________ travels to different places to sell
products.
d. ___________________________ manages the companys money.
e. ___________________________ plans how to sell a product.
f. ___________________________ does office work.
g. ___________________________ looks after the companys computers.
h. ___________________________ manages the production of goods.
i. ___________________________ are all the workers of a certain company.

2. Match the words and phrases to their definitions.

1. Word processing 3. Prepare a 4. Keep track of
2. Spreadsheets presentation 5. Data entry

a. Its the process of putting information into a computer.

b. Its a computer application that allows you to type documents.
c. Theyre charts that help record and analyse data.
d. You can do this with posters and diagrams.
e. You do this when you collect information about whats happening
over a period of time.

3. Match the words and phrases to the right explanation.

Type letters Take a message Keep a log Screen a call Take
minutes Update a mailing list Search the Internet

a. When someones not in the office you

b. You record information if you
c. At a meeting you
d. With names and addresses of your customers you
e. In order to decide if you should transfer a call you
f. To find information you
g. You use a computer when you

4. Complete the sentences with the phrases below.

a packet of a pair of a roll of a box of a sheet of

1. Ill write my telephone number down for you. Have you got
________________________ paper?
2. I want to cut this out. I need ________________________ scissors.
3. I had ________________________ sticky tape, but I cant find it. Can I
use yours?
4. Im going to the stockroom to get ________________________ staples.
Do you need anything?
5. I need to make sure everyone at the meeting has got paper to write
on. I need ________________________ writing pads.
Intelligent Business Elementary CB p. 39 Listening 3 DIRECTIONS (1, 2, and 3,); WB
p. 17 Language check 1, p. 18 Writing.

MOCK EXAM (part 2)

1. Who says it? Choose the correct answer. There are two
options you dont need two use.
A Sales Representative Financial Supervisor
The Head of IT The CEO
The Marketing Director A Junior Administrative
The Operations Director Assistant
The Human Resources Director

a. We need to find four more workers for the Accounting

Department.
b. Theres a mistake in this invoice.
c. Shall I order more pens?
d. I can offer you an excellent price for this product.
e. This product will sell well in the USA.
f. Please shut down your computers before you leave the office
today.

2. Use the words to complete the sentences.

Filing cabinet Air-conditioner
Photocopier Scanner
Projector Shredder
Coat rack Wastepaper bin

a. Dont throw food into the _____________________________________.

b. We file documents in the _____________________________________.
c. We use a _____________________________________ to destroy
confidential documents.
d. Id like to have these old photos of my computer. Have you got a
_____________________________________?
e. Hang your jacket on the _____________________________________.
f. Its hot. Can you turn on the _____________________________________?
g. Ill need a _____________________________________ to show the chart.
h. You use a _____________________________________ to make copies a
document.

3. Match the words to their definitions.

1. price per unit 3. shipping cost 5. delivery
2. subtotal 4. invoice 6. quality
a. getting items to a customer
b. how good something is
c. how much each item costs
d. a document which lists the items that were ordered and their prices
e. the price of all the items ordered, not including tax
f. the price of sending items to a customer