Ahmed Abouzeid Mahmoud

Golf residence, Gardens of 6th October, 6th October, Egypt

UAE Tel: +971-564650320 / Egypt Tel: +201066913207, +201111787734
Email: Ahmed.Abouzeid@tech-center.com
Alternative Email: Ahmedabouzeid12@gmail.com

Professional Summary
Analytical and astute Project Manager with 10 years career experience. Highly adept and knowledgeable in systems
integration, managed network services, data network technology, wireless telecommunications and network
transmissions systems. Certified as project manager and senior project manager from reputable institutes. Possesses
excellent verbal and written communication skills and strong work ethic

Core Competencies

PMBOK Project Management Methodologies.

Business & Organizational Strategy Management.
Operations Management.
Team Leadership and leadership development.
Matrix Environment Resource Mgmt.
Clear Communications & Reporting
Strategic Project to Business Alignment
Management information systems.
Telecom and Information technology (Networks)

IT Project Management
Legacy IT Infrastructure Decommissioning
Financial and accounting management.
Project Scope-Approach Consensus Building
Global Team / Virtual Team Coordination
Microsoft Office Suite
Customer value management.
Service Level Agreements and objectives management.
Pricing quotations and terms.

IS & IT Infrastructure Build-out.

Infrastructure Upgrade/Optimization.
Network Provisioning & Operations.
Relationship Capital Management.
Global Team / Virtual Team Coordination.
Pricing quotations and terms.
RFQ and BOQs Preparations and development.
Network solutions designing and deployment.
Business Consultation and training.

SPECIALITIES

Strategic planning.
Global Integration Projects.
Collaborative Management.
Virtual/Remote Project Teams.
User Acceptance Testing (UAT).
Issue & Problem Solution.
Cross-Functional Teams.
Process Design/Redesign.
Risk & Change Management.

EDUCATION
Master of Business Administration
SBS Swiss Business School
Graduation Year: 2017
B.Sc. Electrical Engineering. (Electronics and Communication Technology)
Modern Academy for Engineering and Technology
Graduation Year: 2005
Project Management Professionals
Professional Certificate
American University in Cairo.

SKILLS, TECHNICAL TRAINING & CERTIFICATIONS

Experienced in GSM, UMTS, SDH, PDH, FTTX, DPI & IP Networks.

Certified by Ericsson, Huawei, 2G, 3G indoor cabinets and outdoor cabinets.
Sandvine Deep packet inspection device installation and commissioning essentials.
PROPC project Management, AUC project Management.
PMI- PMP certified (Project management professionals.)
IAPM -CSPM (Certified Senior Project manager).
ITPM- Management Advanced learning, Information technology project management.
SBS Swiss Business School, entrepreneurship, Leadership, Accounting skills & financial management.
SBS Swiss Business School, Ethics and values, MIS & Operations Management.
Coursera (University of California, Irvine & Michigan University in USA).
- Cost control, budget planning, projects initiation, finance & accounting, negotiation skills management and
Time Management.
Managerial skills are certified by Management Advanced Learning, Ericsson and Quicktel.
Health and safety certifications, Risk Assessment, Electricity Safety, Firefighting safety, working on heights
safety, CPR (First Aid) & Climbing.
Familiar with Linux, Windows, and MS Project, and MS Office.
CCNA, VoIP from Egyptian syndicate.

EXPERIENCE QUALIFICATIONS
REGIONAL TELECOMCONSULT
June 2014 to 30 June 2016
Project Manager
CUSTOMERS
Etisalat United Arab Emirates.
Mercantile Information & Telecommunication Technology Co. LLC (MITTCO).
Sandvine intelligent broadband networks.
Project:
Deep Packet inspection installation and connecting to the GSM,3G, Landline Network.
Run the operations and Handover to Etisalat Team.

N ETWORK PROJECT PHASE RESPONSIBILITIES:

Statement of work development.

Identify risks and develop risk management plan.
Develop and manage Stakeholders plan.
Develop & manage Human resources plan.
Develop & manage Quality control plan.
Develop & manage Quality assurance plan.
Develop & manage project schedules.
Develop & manage project communication plan.
Develop and manage Execution plan.

Manage & organize the project execution phases.

Monitor & track the project progress.
Manage the project resources and financials.
Evaluate the results and compare with success criteria.
Manage testing and acceptance phases.
Persuade the project POs, invoices and acceptance letters.
Archive the project documentations and lessons learnt.
Release the resources and handover to the owners.
Close out the project and finalize all pending issues.

Lead L1 & L2 support team in their daily work.

Ensure delivery of service as per SLAs & SLOs.
Generate daily, weekly, biweekly and monthly reports.
Evaluate the results and compare with success criteria.
Develop operations processes to ensure work flexibility.
Prepare road maps for upgrades and system development.
Follow-up with vendor to stimulate their support levels.
Review the results of system testing and daily status.
Monitor the vendor and local support performance.

N ETWORK OPERATION PHASE RESPONSIBILITIES:

Customer interface with operations team.
Manage and control the contract terms.
Manage day to day activities L1 &L2 support.
Ensure service delivery to customer as contract.
Coordinate and manage vendor L3 Support.
Manage allocated budget and monitor expenses.
. Conduct project review meetings with stakeholders.
Build and develop good relation with stakeholders.
Ensure escalations are correctly handled.

SYSTEM ELEMENTS:
VMware system/Virtualizations.
System Respiratory Platform.
Service drive engine.
Network Backup system.

Network demographics system & Data Base system.

Policy Traffic system.
SPB Subscriber policy broker.
(Secure CRT as interface command line SW)

PREMIUM SERVICES AND TECHNOLOGY SERVICES

Project Manager

Feb 2013 to June 2014

http://premium-eg.org/

CUSTOMERS
Vodafone Egypt.
SIAE MICROELETTRONICA
HUAWEI.
PROJECT
Vodafone network optimization and enhancement. 3G, 2G network & Backhaul links.
Upgrade/New sites rollout.
Responsibilities

Coordinate internal resources and third parties/vendors for the flawless execution of projects.

Ensure that all projects are delivered on-time, within scope and within budget.

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring
technical feasibility.

Ensure resource availability and allocation.

Develop a detailed project plan to monitor and track progress.

Manage changes to the project scope, project schedule, and project costs using appropriate verification
techniques.

Measure project performance using appropriate tools and techniques.

Report and escalate to management as needed.

Successfully manage the relationship with the client and all stakeholders.

Perform risk management to minimize project risks.

Establish and maintain relationships with third parties/vendors.

Create and maintain comprehensive project documentation.

PHAROTEL TECHNOLOGY SOLUTIONS

Sep 2011 to July 2012
Project Manager
CUSTOMERS
Vodafone Egypt.
Ericsson Egypt.
SIAE MICROELETTRONICA.
HUAWEI.
PROJECT
Vodafone network optimization and enhancement. PDH & SDH links + Sites rollout.
Upgrade/New sites rollout.
Responsibilities

Define the scope of the project in collaboration with senior management.

Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project .

Determine the resources (time, money, equipment, etc) required to com plete the project.

Dev elop a schedule for project completion that effectively allocates the resources to the activities.

Rev iew the project schedule with senior management and all other staff that will be affected by the project activities; revise the
schedule as required.

Determine the objectives and measures upon which the project will be evaluated at its com pletion.

In consultation with the appropriate m anager, recruit, interview and select staff and with appropriate skills for the project.

Manage project staff and/or volunteers according to the established policies and practices of the organization .

Ensure that personnel files are properly maintained and kept confidential.

Ensure that all project personnel receive an appropriate orientation to the organization and the project.

Contract qualified consultants to work on the project as appropriate.

Execute the project according to the project plan.

Dev elop forms and records to document project activities.

Set up files to ensure that all project information is appropriately documented and secured .

Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project .

Establish a communication schedule to u pdate stakeholders including appropriate staff in the organization on the progress of the
project.

Rev iew the quality of the work com pleted with the project team on a regular basis to ensure that it m eets the project standards.

Others
MARKET R. MARKERE CONSULT
Operations Manager
ERICSSON EGYPT
Junior Project Manager |Subcontractors Supervisor
Huawei Egypt
IE & quality Control Engineer | Senior Engineer|
Quick Tel (Egyptian Telephone company)
Inspection & Implementation Engineer

October 2009 to Mar 2011

Mar 2008 to October 2009
January 2007 to Mar 2008
Mar 2005 to Jan 2007

Summary shots of Projects were handeled during the years of experience.

FTTH Project, Customers: Telecom Egypt. Huawei Equipment, ONU, OLT, Metro 1000, MSAN
BSS / Etisalat sites rollout, Customer: Huwaei /Etisalat, Huawei Equipment, BTS 2G, 3G indoor and outdoor.
Microwave Links/ New &Upgrades, Customer: Huawei/Etisalat, NEC MW, Neo, Passolink
BSS/Vodafone Egypt Network Optimization, Expansions, Swap Projects/ Ericsson 2G.3G, MLE, TrafficNode.
Legacy & Enhancement, Customer Vodafone Egypt, Huawei and Ericsson equipments/ BSS sites.
Vodafone Raya, Equipment Huawei DSLAM & Frames Surveys and quality control project.
Mobinil 3G Sites Surveys.
LANGUAGE SKILLS
English
Arabic

Fluent
Native

MORE PERSONAL DETAILS

DOB: 05 October 1983
Nationality: Egyptian
Military service: Exempted
Status: Married
Engineering license: Egypt and Arab syndicate of Engineering Professionals.
Vehicle driving license: Egypt & United Arab Emirates, Valid.
For more resume details and information, Please Visit My LinkedIn
ae.linkedin.com/in/ahmedelosaily