Technology

Training
that
Works

Endorsed by

Practical Troubleshooting
and Problem Solving of

Industrial Data
Communications
A two-day practical workshop presented by:

Richard Wyman

BSME, MSME, Professional Control

System Engineer

raleigh, nc

September 17 & 18, 2014

EARLY BIRD
BOOKING OFFER
TOTAL VALUE TO YOU - $323
Book by August 20, 2014 and
you will receive 10% off the full
registration price + four eBooks
each with hundreds of pages of
engineering knowledge

Been to an IDC workshop before?

- Attend this workshop and youll receive 5% off the registration price!

ISA Members

You will learn how to:

receive an ad

ditional

Identify, prevent and troubleshoot industrial

communications problems

5% OFF the

registration p

rice!

Fix the most common problems that occur in

industrial communications systems
Troubleshoot industrial communications systems
Analyze, diagnose and fix problems
We have taken all the key troubleshooting and problem solving skills from
experienced engineers and distilled these into one intensive workshop to
enable you to solve real industrial communications problems.

Best Practice in Industrial

Data Communications

who should attend:

Practical Data Communications

and Networking for Engineers
and Technicians

Anyone working with or required to trouble shoot industrial

communications systems ranging from RS-232 to Fieldbus and Ethernet
systems, including:

Practical Troubleshooting and

Problem Solving of Ethernet
Networks
Practical Fieldbus, DeviceNet
and Ethernet for Industry

AUSTRALIA CANADA india

IRELAND Malaysia NEW ZEALAND
SINGAPORE SOUTH AFRICA
UNITED KINGDOM UNITED STATES VIETNAM

Register NOW:

Consulting engineers

Plant managers

Designers

Process control engineers

Design engineers

Network planners

Electrical engineers

Shift electricians

Electronic technicians

Systems engineers

Instrumentation and control

engineers and technicians

System integrators
Test engineers

Email the registration form to us at usa@idc-online.com

Practical Troubleshooting and Problem Solving

discount Offer

SAVE
$1430

BUY Three
GET ONE FREE!
Register three people for a
public two-day workshop and
receive your fourth registration

FREE

* discounted and free registration to be

used for the same workshop
in the same venue

About IDC Technologies

With a portfolio of over 300 workshops
specializing in the fields of industrial data
communications, electrical engineering,
mechanical engineering, automation and
control, we have trained over 500,000
engineers, technicians and technologists over
the last 20 years.
We have an enthusiastic team of professionals
in offices conveniently located around the
world. We are committed to providing the
highest quality of engineering and technical
training.
Visit our WEB SITE

www.idc-online.com to download
FREE software and technical information

An intensive, practical two-day workshop presented by

Richard Wyman

BSME, MSME

Professional Control System Engineer

Richard Wyman has worked for over 20 years as a control systems engineer
with the petroleum and utility industries. As the project manager and
technical lead, he recently completed the installation of a large distributed
SCADA system. This innovative SCADA system has extensive redundancy
built in and supports multiple control centres. Prior to his career as a control
systems engineer, Richard supported a variety of offshore oil and gas exploration programs as a
drilling engineer in Australia, Singapore, Malaysia, Canada and Brazil.
In addition to his technical expertise Richard has given presentations on controls and
communications at several professional conferences including Entelec, DistrubTech and the
American Water Works Association's Information Management & Technology conference.
Richard is an enthusiastic and experienced instructor with a wealth of knowledge and practical
experience who will transfer the key concepts to you in an effective manner.

the workshop
The objective of this workshop is to help delegates identify, prevent and fix common industrial data
communication problems. The focus is "outside the box" with the emphasis on practicals that go
beyond the typical communications issues and theories. The workshop provides delegates with the
necessary toolkit of skills to solve industrial data communication problems, whether they are
RS-232/RS-485, Modbus, Fieldbus and DeviceNet or a Local Area Network (LAN), such as Ethernet.
Industrial communications systems are installed throughout plants. Communications problems
range from simple wiring problems to the intermittent transfer of protocol messages.
The communications system on a plant effects the entire operation. It is critical that you have the
knowledge and tools to quickly identify and fix problems as they occur to ensure you have a secure
system. No compromise is possible here. This workshop distils all the tips and tricks learnt with the
benefit of many years of experience.
Typical faults are discussed in depth with a focus on troubleshooting.

The fee for each workshop covers all materials

including workshop manual, lunches
and refreshments

On-Site Training
All IDC Technologies training workshops are
available on an on-site basis, presented at
the venue of your choice, saving attendees
travel time and expenses, thus providing your
company with even greater savings.

SAVE MORE THAN 50% OFF

the per person cost!
CUSTOMIZE the training to
YOUR WORKPLACE!
Have the training delivered
WHEN AND WHERE you need it!
For more information or a FREE detailed
proposal contact:
Kevin Baker on 1800 324 4244 or
email: training@idc-online.com

practical sessions
This is a practical, hands-on workshop enabling you to work through exercises which reinforce the
concepts discussed. This workshop includes over 30 practical fixes for RS-232/RS-485/industrial
protocols/ASI Bus/DeviceNet systems methodology given with real world examples, and over 40
troubleshooting tips for Profibus/foundation Fieldbus/Ethernet and TCP/IP.
To gain full value from this workshop, please bring your laptop/notebook computer.

free reference manual

as a hard-copy and eBook (Valued at $167.90)
Our attendees dont just receive photocopied notes!
You will receive a comprehensive fully illustrated reference manual filled with
hundreds of pages of tables, charts, figures and handy hints.

of Industrial Data Communications

the program
Day ONE

Day TWO

INTRODUCTION
Overview of workshop
List of typical problems

HART
Fundamentals
Problems: cabling, configuration, intrinsic
safety

OVERALL METHODOLOGY
Common symptoms, problems and solutions
How to quickly identify likely causes
Overall basic steps
Communications issues
Grounding/shielding/noise
BASIC STANDARDS
RS-232
- Fundamentals
- Problems: cabling, male/female, DTE/DCE,
9-pin, handshaking, voltages, noise,
isolation
RS-232 practical troubleshooting session
RS-485
- Fundamentals
- Problems: cabling, common mode voltage,
converters, isolation, idle state,
terminations, control hardware/software
RS-485 practical troubleshooting session
Current Loop
- Fundamentals
- Problems: cabling, isolation
Fibre Optics
- Fundamentals
- Problems: splicing, interface to cable,
connectors, multimode, monomode, laser
vs LED transmitters, driver incompatibility,
bending radius, shock, installation issues
INDUSTRIAL AUTOMATION STANDARDS
Modbus
- Fundamentals
- Problems: no response, exception reports,
noise, radio interfaces, physical and
application layers
Modbus troubleshooting session
Modbus Plus
- Fundamentals
- Problems: cabling, grounding, shielding,
terminators, token passing
Data Highway Plus/DH485
- Fundamentals
- Problems: cabling, grounding, shielding,
terminators, token passing

ASI Bus
Fundamentals
Problems: cabling, connections, gateways
DEVICENET
Fundamentals
Problems: topology, power and earthing,
signal voltage levels, common mode voltage,
terminations, cabling, noise, node,
communication problems, creeping errors
PROFIBUS PA/DP/FMS
Fundamentals
Problems: cabling, fibre, shielding, grounding,
segmentation, colour coding, addressing,
token bus, unsolicited messages, fine tuning
of impedance terminations, drop-line lengths,
GSD files, intrinsic safety
FOUNDATION FIELDBUS
Fundamentals
Problems: wiring, grounds, shielding, wiring
polarity, power, terminations, intrinsic safety,
voltage drop, power conditioning, surge
protection, configuration
INDUSTRIAL ETHERNET
Fundamentals
Protocol analysis
Problems: noise, thin and thick coax and
connectors, UTP cabling, wire types,
components, incorrect media selection,
jabber, too many nodes, excessive
broadcasting, bad frames, faulty autonegotiation, 10/100MBit/s mismatch, full/
half duplex mismatch, faulty hubs, switched
networks, loading
Industrial Ethernet practical troubleshooting
session
TCP/IP
Fundamentals
Software utilities (ping, arp, netstat)
Protocol analysis
Problems: internet layer, IP addresses,
subnet mask, routers, transport layer, triple
handshake, incorrect ports
TCP/IP practical troubleshooting session
RADIO AND WIRELESS COMMUNICATIONS
Fundamentals
Problems: reliability, noise, interference,
power, distance, licences, frequency, over
and under modulation
Radio and wireless practical troubleshooting
session
SUMMARY, OPEN FORUM
AND CLOSING

Practical Troubleshooting and Problem Solving of Industrial Data Communications

Attendee Details
Contact:

Company Name:

Company Address:
City:

State:

Attendees:

Phone:

Zip Code:

Fax:

Email:

Mr/Ms:

Job Title: Email:

Mr/Ms:

Job Title: Email:

Mr/Ms:

Job Title: Email:

Should you have more people interested in attending this workshop, please contact us via email: idc@idc-online.com

discount offer - save

workshop Details
raleigh, NC - September 17 & 18, 2014
Information on venue will be provided upon
confirmation

$1430 - BUY four, GET ONE FREE!

Register three people on a public two-day workshop and receive your fourth registration FREE
* discounted and free registration to be used for the same workshop in the same venue.

payment Details
Please Note: Full payment is required prior to the start of the workshop.

Please register by August 27

to avoid disappointment

BOOKING FOR ONE Attendee:

$1430 x

_1
______
attendees

= $ ___________

BOOKING FOR four AttendeeS:

The fourth participant is FREE

$1430 x

3
attendees
______

= $ ___________

early bird booking offer: (if booking on or before August 20, 2014)
YES, I qualify and would like to receive my four FREE eBooks
PLUS 10% OFF the registration price
less 10% = $____________
ISA MEMBERS: PLUS 5% OFF the registration price

how did you hear about this

workshop? (please check)
Received a brochure in the mail

I wish to pay by

total = $____________
Check, made payable to IDC Technologies
Company PO Number: __________________________________

Please charge my

Mastercard

Received an email from ISA

Other (please specify) ________________________

______________________________________________
______________________________________________
______________________________________________

Cardholders Signature:
On the reverse of your card, above the signature,
is a security number. In order to authorize your
card transaction, we require the last 3 digits:
If the Cardholder's address is not the same as
shown above please check this box:

Mail:
IDC Technologies
67 TW Alexander Drive
Durham, NC 27709

workshop details
Workshops start at 8:30am and finish at 5:00pm daily.
Registration is from 8:00am on the first day.
The workshop fees are per attendee and include a reference
manual, handouts, lunches and all refreshments.
Full payment is required prior to the start of the workshop.
Early Bird BOOKINGOffer
Please note that the Early Bird Booking Offer is only available
to those registrations received by August 20, 2014 and paid
prior to the start of the workshop.
Confirmation
Confirmation of receiving your registration will be sent within
48 hours. Official confirmation and details of the workshop
will be sent to you prior to the workshop date. Please wait for
official confirmation before making accommodation and/or
travel arrangements.

ISA

Expiry Date: ____/_____

Cardholders Name:

Recommended by a friend/colleague

Fax:
1800-434-4045

Visa

______________________________________________________________

Searched online (Google, Yahoo etc)

register
now:

less 5% = $____________

Email:
usa@idc-online.com

Web Site:
www.idc-online.com

Cancellation
A fee of 20% will apply for written cancellations received 7-14
days prior to the start of the workshop. Cancellations received
less than 7 days prior to the workshop are not refundable
however substitutes are welcome.
Please Note
Venues to be confirmed upon registration. Venues are subject
to change. Instructors may change without notice.
IDC Technologies has no affiliation with suppliers or manufacturers and therefore presents a completely unbiased factual
view of the industry.

www.idc-online.com

Inquiries:

Phone:

1800-324-4244

100% MONEY BACK GUARANTEE

IDC Technologies engineers have put considerable time and
experience into ensuring that you derive the maximum value from
each workshop. If you feel by lunch time of the first day that the
workshop is not appropriate, please let us know so that we can
arrange a 100% refund of your fee.
Privacy Information
If your address details are incorrect, or you wish to remove your
name from our mailing list, please contact us by phone, fax
or email.
Continuing Professional Development (CPD)
This program is designed to meet your continuing professional
development requirements. A certificate documenting your
attendance will be awarded at the end of the workshop. This
serves as important evidence of your continuing professional
commitment to your career.