Johnathan Sartian

123 Cobb Parkway

Acworth, GA 30101
11/17/16
Ms. Pittman
Information technology Manager
NPHS
123 Paulding Blvd.
Acworth, GA 30101

Dear Ms. Pittman:

I was excited to see your opening for an information technology rep, and I hope to be invited for an
interview.
My background includes serving as an information technology associate within both call-center and retail
environments. Most recently, I worked on the information technology desk for Best Buy/Geek Squad,
where my responsibilities included handling trouble shooting, issuing work tickets, flagging damaged
computers for shipment back to vendors and providing back-up cashiering during busy periods.
Previously, I worked within two high-volume customer-support call centers for a major
telecommunications carrier and a satellite television services provider. In these positions, I demonstrated
the ability to resolve a variety of issues and complaints (such as troubleshooting, service interruptions or
cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my callvolume goals, handling an average of 56 to 60 calls per day.
In addition to this experience, I gained considerable information technology skills during my part-time
employment as a server admin/analyst while in high school.
I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database
applications. Please see the accompanying resume for details of my experience and education.
I am confident that I can offer you the information technology, communication and problem-solving skills
you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an
interview. Thank you for your timeI look forward to learning more about this opportunity!
Sincerely,

Johnathan sartain

Johnathan Sartain
894 Maplelake Rd
Acworth, GA 30101
Home Phone: 770-943-1234
Cell Phone:770-213-4352
EDUCATION:
From - To

SKILLS:

North Paulding High School, Acworth, GA

Graduation June 2019
Courses Include: Digital design and web design

(Bulleted list)

Varied arrangement of computer skills

Can help people with their computer problems
Ive used computers for my whole life so I am very skill with windows

CLUBS/EXTRACURRICULAR ACTIVITIES and AWARDS:

Geek Squad

WORK EXPERIENCE: (List most recent first)

Customer-support call centers
Server Admin/Analyst
Computer trouble shooter for Best Buy
VOLUNTEER EXPERIENCE: (List most recent first)
Battered woman shelter food and book drive 9/10/16
REFERENCES: (List 3ask permission)
John guy
34 chicken lane
Atlanta, GA 30101

James Williams
101 What DR
Acworth, GA 30101

Same Guy
303 White rd
Acworth, GA 30101

Section 4: Career Research

Georgia College 411 - www.ga411.org
Career Cruising - http://public.careercruising.com/us/en/support/cc2-tech-spec/

DIRECTIONS (You must cite and compare information from at least two sources for
this project)
Research a career using Internet sites, such as: U.S. Department of Labor
Bureau of Labor Statistics (www.bls.gov), individual states Departments of
Employment Security, Salary.com, www.salary.com, www.careerbuilder.com, and
FastWeb (www.fastweb.com). www.CareerCruising.com, College 411.

UP TO 10 POINTS WILL BE DEDUCTED FOR

EXCESSIVE SPELLING AND GRAMMAR ERRORS
AND NOT FOLLOWING DIRECTIONS.

CAREER SEARCH (10 points)

Note: For this project if you choose professional sports or becoming
an entrepreneur you are required to get a college degree.

Career of choice

Why is this career right

for you?
(answer in grammatically correct

Server Admin

It looks very easy to me because my whole life Ive been on the co

Paragraph
of at least 5 sentences.)

EDUCATION (40 points)

You MUST have some training for ANY career
choice.
What education do you need?
What kind of entry-level
education (Write N/A if none is required.)
will you need?
1

Associate's degree in a computer-related field

College degree and major required

(Example: business degree, accounting major)

OR
1

Training and certification required

(Automotive Training and certification)

How long will it take?...Number

of
1

2 years

Years of postsecondary education

(training after High School) required
OR

Months in a certification/ training

program
(Write N/A if none is required.)

Do you need a special

Optional vendor certification

certification?
1

Professional license/exam

(MD, DDS, CPA)

Or
1

Certification/exam

(cosmetology, automotive)

(Write N/A if none is required.)

Where will you get your education/training?

Undergraduate
School

North Paulding High School

Address

300 N Paulding Dr, Dallas, GA 30132

Web address

http://www.paulding.k12.ga.us/Domain/38

Graduate school

Kennesaw state university

(Write N/A if none is

required.)

Address

1000 Chastain Rd, Kennesaw, GA 30144

Web address

https://www.kennesaw.edu/

List three SPECIFIC courses required

for THIS career/field of education (do
not include general education courses
like basic math and history for
example that are required for all
students)

1. Bachelor of Science in Computer Science

2. Bachelor of Science in Information Technolog

3. Bachelor of Applied Science in Information
Technology

How much will your education/training cost?

Undergraduate or Training Program - find the costs of each item and then
calculate the total for each item

Item

Cost per Item

per year

Tuition
Price per credit hour: $

# years of
school

4
Cost per year $
$4,180

# of credit hours per year 43 credit hours

Room and board

$ $11,467 per
year

Miscellaneous/Other

Books $
/year

(this will cost approximately $1,000 to $1,500.00 per year,

do some research on Career Cruising to estimate what some
Fees $
of the miscellaneous costs will be)

$1,500

$1,880

/year
Other $

$3,747
/year

Total Cost

Graduate school (if applicable) - if you need more than 4 years of school
(like a doctor, lawyer, accountant) then calculate the additional cost of
graduate school

Item

Cost per Item per

year

# years of
school

Total cos
college

Tuition
Price per credit hour: $ ________

Cost per year $

________

$ ________

Room and board

$ __________ per year

$ ________

Miscellaneous/Other

Books $ ________ /year

$ ________

# of credit hours per year ________

(this will cost approximately $1,000 to

Fees $ ________ /year
$1,500.00 per year, do some research on
Career Cruising to estimate what some of the Other $ ________ /year
miscellaneous costs will be)

Total Cost

$ ________

CAREER LADDER (50 points)

Entry-level position - this is where you start day 1 of your career

Job title

Server Administrator

Average years of experience

Major/degree/exams required

Bachelor of Science in Computer Science

Suggested qualifications for entry-level

position

professional certification

Median-level position - this is where you will be after you have some
experience

Job title

server analyst

Average years of experience

Major/degree/exams required

Suggested qualifications for

median-level position

Bachelor of Science in Computer

Science

6 years of exp

Advanced-level position - this is where you will be when you are closer to
retirement

Job title

Certified Information Systems Security Profession

Average years of experience

10

Major/degree/exams required

CISSP

Suggested qualifications for advanced-level

position

ISC2

Income Potential - how much money can you make?

Identify income potential using two Web sites, find what the salaries are

Options include state employment sites, www.salary.com, www.fastweb.com, and

www.bls.gov.

Web site:
http://swz.salary.com/SalaryWizard/layoutscripts/swzl_selectjob.aspx?
txtKeyword=server+analyst&txtZipCode=

Entry Level

Salary
Estimate:

$
__________

$25.00/Month

Median Level

$
__________

$80.00/Month*

Advanced Level

$
__________

$125.00/Month

CAREER SKILLS

Identify skills needed for the career

Identify three basic transferable skills necessary for this career on a

routine basis.
These are transferable skills needed by anyone in this field.

1 Computer Skills

2 Team player

3 Get results

Identify three transferrable skills that YOU have that will make you a
good candidate for this career.
These are skills that allow you to work well with others, follow directions, and do the
job.
Do not repeat skills from the previous list.

1 Self-motivated

2 Explain things to others

3 Help others

Identify 10 daily or routine tasks for this career. Be specific.

If necessary, use suggested Web sites to find tasks.
(Examples for teaching careers: Grading papers, creating lesson plans)

Task

1 Server Admin Tickets

2 Log Analysis

3 Server Migrations

4 Server Transfers

5 TROUBLE SHOTTING

6 Server Updates

7 Server maintenance

8 Nameserver & DNS Management

9 programing

10 help with Computers

Additional Information

What are the typical work

hours for this job?

Time of day (check all that

apply)

days

evenings

nights

flex
hours

Special circumstances
(check all that apply)

holida
ys

weekend
s

on
call

other

Identify five careers or jobs related to the career you researched that
might be
options if you decide to make a career change in the future.

1 Client/Server Architect

2 Mail Server Administrator

3 Client/Server Programmer

4 ERP Analyst I

5 Network Planning Analyst I

What are the typical fringe benefits of the career?

(for example - extra perks that apply to this field - like pilots who get free
airfare)
List as many as possible

1 learn to use commuters

2 looked up by others

3 dont need to talk to many people

4 can use internet and have lots of storage

5 can use the Knowlagent agenst others

What are some downsides to this career? List 3 to 5.

(for example - odd shift times)

1 have to work with people not as smart

2 long hours of nothing

3 need to be on call

4 work year around

5 hard to do sometimes