Dell Partner Direct

Training and Certification Manual

Latin America Channel Development

Content
Certifications
What is a Dell Certification
Certification Requirements at a Glance
Benefits of Partnering

Training
Dell Partner Direct University
Webcasts

Solutions Sessions
Hands-On Trainings

Partner Learning Center

Opening
Navigating
The Home Screen
The Training Screen

Onboarding and Certification Trainings

Solutions and Reference Content

Transcript Screens

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Certifications

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The Dell Partner community is an elite group that has

demonstrated outstanding revenue growth. Their focus on the
success of their customers has enabled impressive sales
development, for Dell and Partners alike.
We are excited to announce that we are expanding our awardwinning Dell PartnerDirect program with new levels and
certifications designed to reward our most loyal and committed
Partners

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The expanded Dell PartnerDirect Program

Registered Partners will be able to offer the products and joint
solutions their customers' want, while gaining differentiation,
building credibility and helping to build their business.
In addition to Dell Registered Partner benefits, Dell Preferred
Partners enjoy enhanced support and expanded access to Dell
marketing materials and programs such as the Find a Partner
locator tool.
In addition to all of the above benefits, Dell Premier Partners
enjoy the highest level of training available, and so much more.
These Partners receive the highest level of support from Dell.

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Certification requirements at a glance

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Benefits of partnering

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Trainings

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Dell Partner
Direct University

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DELL PartnerDirect University

Available for:

Training Objectives:

Hands-On1

Tech Training

Use & Demonstrate our Solutions on the lab.

Solutions
Sessions1

Practice how to Sell our Solutions

On-Line Webcasts
& Certification Courses

How to Sell Dell Solutions

How to Leverage PartnerDirect

1: Classroom Training, some pre-requisites apply.

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DELL PartnerDirect University

Webcasts
Online Trainings on
Processes
Products
Solutions
Available for:
Registered
Premier
Preferred

Webcasts: Live Online Conferences,

delivered by Dell Specialist on Dell
Partner Direct Processes, Dell
Products, and Solutions. Available for
all our Partners.

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DELL PartnerDirect University

Solution Sessions
Onsite Trainings
Solution Role Plays
In Latin America:
22 Cities
3 Languages
Hosted by Dell Training
and Solutions Specialists

Solutions Sessions: Delivered by our

Training and Solution Specialists in a
City near you. Based on role play
practice sessions on how to design
and sale Dell Solutions

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DELL PartnerDirect University

Hands-On Training
Deep Technical Training
Instructor Led
Configuring Dell
Equipment
Delivering
Demonstrations
Designing IT Solutions

Hands-On Training: Most Technically

advanced training available thru our
Partner Direct Program. This
Instructor led Training is full of lab
practices on configuring Dell
products.

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Partner Learning
Center

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How do I get to the Training portal?

Opening the Partner Learning Center

11.

Type www.dell.com/partnerdirect
in your browser

2.

Select your country

3.

Type your Username and Password

4.

If you have problems with your

passwords, try Forgot Password

5.

Select Training and Certification

6.

Select Enroll in eLearning

7.

Arrive at Partner Learning Center

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Training and Certification Manual

Opening the Partner Learning Center

1.

Type
www.dell.com/partnerdirect
in your browser

22.

Select your country

3.

Type your Username and

Password

4.

If you have problems with

your passwords, try Forgot
Password

5.

Select Training and

Certification

6.

Select Enroll in eLearning

7.

Arrive at Partner Learning

Center

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Training and Certification Manual

Opening the Partner Learning Center

1.

Type
www.dell.com/partnerdirect
in your browser

2.

Select your country

3.
3

Type your Username and

Password

4.

If you have problems with your

passwords, try Forgot
Password

5.

Select Training and

Certification

6.

Select Enroll in eLearning

7.

Arrive at Partner Learning

Center

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Training and Certification Manual

Opening the Partner Learning Center

1.

Type www.dell.com/partnerdirect
in your browser

2.

Select your country

3.

Type your Username and Password

4.
4

If you have problems with your

passwords, try Forgot Password

5.

Select Training and Certification

6.

Select Enroll in eLearning

7.

Arrive at Partner Learning Center

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Training and Certification Manual

Opening the Partner Learning Center

1.

Type
www.dell.com/partnerdirect
in your browser

2.

Select your country

3.

Type your Username and

Password

4.

If you have problems with your

passwords, try Forgot Password

5.
5

Select Training and Certification

6.

Select Enroll in eLearning

7.

Arrive at Partner Learning Center

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Training and Certification Manual

Where are the Online Trainings?

1.

Type
www.dell.com/partnerdirect
in your browser

2.

Select your country

3.

Type your Username and

Password

4.

If you have problems with your

passwords, try Forgot Password

5.

Select Training and Certification

66.

Select Enroll in eLearning

7.

Arrive at Partner Learning Center

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Training and Certification Manual

Opening the Partner Learning Center

1.

Type
www.dell.com/partnerdirect
in your browser

2.

Select your country

3.

Type your Username and

Password

4.

If you have problems with your

passwords, try Forgot Password

5.

Select Training and Certification

6.

Select Enroll in eLearning

77.

Arrive at Partner Learning Center

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Navigating

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Navigating the Home Screen

Home Screen

11.

Its main sections are Welcome

and Individual Training Path

2.

The welcome window gives an

introduction on the Levels of
Certification.

3.

The Individual Training Path

shows the progress the
student has made in the
course that he is registered.

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Training and Certification Manual

Navigating The Home screen

Home
1.

Its main sections are Welcome

and Individual Training Path

2.
2

The welcome window gives an

introduction on the Levels of
Certification.

3.

The Individual Training Path

shows the progress the student
has made in the course that he is
registered.

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Training and Certification Manual

Navigating The Home screen

Home
1.

Its main sections are Welcome

and Individual Training Path

2.

The welcome window gives an

introduction on the Levels of
Certification.

3.
3

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The Individual Training Path

shows the progress the student
has made in the course that he is
registered.

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Navigating the Training Screen

Training Screen

11.

Choose the Training button to

go to the Training screen.

2.

The navigation window will let

you show or hide the Available
Trainings and Enrolled
Trainings windows.

3.

The Language window lets you

choose courses on a specific
language.

4.

The Catalog lets choose among

groups of certifications.

5.

The Available Trainings windows,

shows all trainings that are
available to you, and that you
have not enrolled yet.

6.

The Enrolled Training window

shows you all the trainings that
you have enrolled.

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Training and Certification Manual

Navigating The Training screen

Training Screen
1.

Choose the Training button to

go the Training screen.

2.
2

The navigation window will let

you show or hide the Available
Trainings and Enrolled
Trainings windows.

3.

The Language window lets you

choose courses on a specific
language.

4.

The Catalog lets choose among

groups of certifications.

5.

The Available Trainings windows,

shows all trainings that are
available to you, and that you
have not enrolled yet.

6.

The Enrolled Training window

shows you all the trainings that
you have enrolled.

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Training and Certification Manual

Navigating The Training screen

Training Screen
1.

Choose the Training button to

go the Training screen.

2.

The navigation window will let

you show or hide the Available
Trainings and Enrolled
Trainings windows.

3.
3

The Language window lets you

choose courses on a specific
language.

4.

The Catalog lets choose among

groups of certifications.

5.

The Available Trainings windows,

shows all trainings that are
available to you, and that you
have not enrolled yet.

6.

The Enrolled Training window

shows you all the trainings that
you have enrolled.

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Training and Certification Manual

Navigating The Training screen

Training Screen
1.

Choose the Training button to

go the Training screen.

2.

The navigation window will let

you show or hide the Available
Trainings and Enrolled
Trainings windows.

3.

The Language window lets you

choose courses on a specific
language.

4.
4

The Catalog lets you choose

among groups of certifications.

5.

The Available Trainings windows,

shows all trainings that are
available to you, and that you
have not enrolled yet.

6.

The Enrolled Training window

shows you all the trainings that
you have enrolled.

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Training and Certification Manual

Navigating The Training screen

Training Screen
1.

Choose the Training button to

go the Training screen.

2.

The navigation window will let

you show or hide the Available
Trainings and Enrolled
Trainings windows.

3.

The Language window lets you

choose courses on a specific
language.

4.

The Catalog lets choose among

groups of certifications.

5.
5

The Available Trainings windows,

shows all trainings that are
available to you, and that you
have not enrolled yet.

6.

The Enrolled Training window

shows you all the trainings that
you have enrolled.

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Training and Certification Manual

Navigating The Training screen

Training Screen
1.

Choose the Training button to

go the Training screen.

2.

The navigation window will let

you show or hide the Available
Trainings and Enrolled
Trainings windows.

3.

The Language window lets you

choose courses on a specific
language.

4.

The Catalog lets choose among

groups of certifications.

5.

The Available Trainings windows,

shows all trainings that are
available to you, and that you
have not enrolled yet.

6.
6

The Enrolled Training window

shows you all the trainings that
you have enrolled.

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Onboarding and
Certification
Trainings

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Training and Certification Manual

On-Boarding and Certifications Trainings

Onboarding Trainings

1.

For Onboarding courses, select

LA On-Boarding. Make sure you
highlight only one Catalog

2.

Go to Available Trainings and

click on enroll on the desired
certification

3.

The Onboarding Training now

appears in the Enrolled Training
window. Click LA On-Boarding

4.

A new window opens with all the

Onboarding Trainings. Included
required and optional. Click on
the main link to run the course
you want to take.

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Training and Certification Manual

On-Boarding and Certifications Trainings

Onboarding Trainings
1.

For Onboarding courses, select

LA On-Boarding. Make sure you
highlight only one Catalog

22.

Go to Available Trainings and

click on enroll on the desired
certification

3.

The Onboarding Training now

appears in the Enrolled Training
window. Click LA On-Boarding

4.

A new window opens with all the

Onboarding Trainings. Included
required and optional. Click on
the main link to run the course
you want to take.

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Training and Certification Manual

On-Boarding and Certifications Trainings

Onboarding Trainings
1.

For Onboarding courses, select

LA On-Boarding. Make sure you
highlight only one Catalog

2.

Go to Available Trainings and

click on enroll on the desired
certification

3.

The Onboarding Training now

appears in the Enrolled Training
window. Click LA On-Boarding

4.

A new window opens with all the

Onboarding Trainings. Included
required and optional. Click on
the main link to run the course
you want to take.

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Training and Certification Manual

On-Boarding and Certifications Trainings

Onboarding Trainings
1.

For Onboarding courses, select

LA On-Boarding. Make sure you
highlight only one Catalog

2.

Go to Available Trainings and

click on enroll on the desired
certification

3.

The Onboarding Training now

appears in the Enrolled Training
window. Click LA On-Boarding

4.
4

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A new window opens with all the

Onboarding Trainings. Included
required and optional. Click on
the main link to run the course
you want to take.

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Training and Certification Manual

On-Boarding and Certifications Trainings

Certification Trainings

11.

For Certification courses, select

LA Certifications. Make sure you
highlight only one Catalog

2.

You will find Sales and Presales

certifications on Servers, Storage
and Networking, among others.

3.

Follow steps 3 to 5 from the OnBoarding Certification Section

(Previous Section of this manual)
selecting the Certification you
whish.

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Training and Certification Manual

On-Boarding and Certifications Trainings

Certification Trainings
1.

For Certification courses, select

LA Certifications. Make sure you
highlight only one Catalog

22.

You will find Sales and Presales

certifications on Servers, Storage
and Networking, among others.

3.

Follow steps 3 to 5 from the OnBoarding Certification Section

(Previous Section of this manual)
selecting the Certification you
whish.

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Training and Certification Manual

On-Boarding and Certifications Trainings

Certification Trainings
1.

For Certification courses, select

LA Certifications. Make sure you
highlight only one Catalog

2.

You will find Sales and Presales

certifications on Servers, Storage
and Networking, among others.

3.
3

Follow steps 3 and 4 from the

On-Boarding Trainings Section
(Previous Section of this manual)
selecting the Certification you
whish.

Note: To refresh the content of the Available or enrolled

Trainings Windows, you might need to double click on the
Certification in the Catalogs.

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Solutions and
Reference
Content

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Training and Certification Manual

Solutions and Reference Content

Solutions Sessions

For Solutions select the LASolutions Catalog. Make sure

you highlight only one Catalog.
This section is always growing
with trainings on Dell Solutions.

This is the place to find the

recorded Solutions Webcasts
that are pre-requisite for the
Solutions Sessions Training.

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Training and Certification Manual

Solutions and Reference Content

Reference Content

The Reference Content Catalog

includes trainings used to train Dell
Sales teams, that are now available
to our Partners.

This information is optional and is

organized in different interesting
topics.

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Training and Certification Manual

Solutions and Reference Content

The Reference Content includes

categories such as End User
Computing Solutions, Storage
Products, and Server Products,

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Transcript
Screens

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Transcripts
1

11.

Transcripts shows you the

Certifications and courses you
are registered and their
completion status.

2.

Group Transcripts lets the Partner

Administrator see the level of
completion of his team.

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Training and Certification Manual

Transcripts

1.

2.
2

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Transcripts shows you the

Certifications and courses you
are registered and their
completion status.

Group Transcripts lets the Partner

Administrator see the level of
completion of his team.

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Thanks
Latin America Channel Development