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Lean Startup Essentials

Part 1:
Why? & Lean Canvas

#1

Lean Startup Essentials

#1: Lean Startup

Most startups fail from a lack of


(paying) customers.

Lean Startup Essentials

#1: Lean Startup

Startup:
Temporary organization used to
search for a repeatable and scalable
business model.
As defined by Steve Blank.

Lean Startup Essentials

#1: Lean Startup

Your initial Goal:


Improve likely success rate of your venture,
and reduce risk of failure.
Enable yourself to actually
make the jump into a full-time entrepreneur.

Lean Startup Essentials

#1: Lean Startup

Your Process:
Likely entirely chaotic.
No one implements the lean startup
as a strict process.
Similar to agile adoption (e.g. Kan-ban)
you need to make a slow transition
into more structured thinking.

Lean Startup Essentials

#1: The Canvas

Product is only 1 of the 9


critical aspects that make your
company work.

Lean Startup Essentials

#1: The BM Canvas

The Business Model


Canvas

Lean Startup Essentials


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#1: The BM Canvas

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Who are our Key Partners?


Who are our key suppliers?
Which Key Resources are we acquiring from partners?
Which Key Activities do partners perform?

What Key Activities do our Value Propositions require?


Our Distribution Channels?
Customer Relationships?
Revenue streams?

What value do we deliver to the customer?


Which one of our customers problems are we helping to solve?
What bundles of products and services are we offering to each Customer Segment?
Which customer needs are we satisfying?

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What type of relationship does each of our Customer


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Which ones have we established?
How are they integrated with the rest of our business model?
How costly are they?
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What Key Resources do our Value Propositions require?


Our Distribution Channels? Customer Relationships?
Revenue Streams?

Through which Channels do our Customer Segments


want to be reached?
How are we reaching them now?
How are our Channels integrated?
Which ones work best?
Which ones are most cost-efficient?
How are we integrating them with customer routines?

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Who are our most important customers?
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What are the most important costs inherent in our business model?
Which Key Resources are most expensive?
Which Key Activities are most expensive?

For what value are our customers really willing to pay?


For what do they currently pay?
How are they currently paying?
How would they prefer to pay?
How much does each Revenue Stream contribute to overall revenues?

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This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License.
To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/
or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

Month

No.

Year

The Business Model Canvas - Example

KP

KA

Customers who
build new LEGO
designs and post
them online
become key
partners generating
content and value

LEGO has to
provide and
manage the
platform/ logistics
that allow
packaging/ delivery
of customer made
sets

KR

LEGO has not yet


fully adapted its
resources and
activities, which are
optimised primarily
for the mass market

C$

The Factory leverages production


and logistics costs already incurred
by its traditional retail mode

VP

CR

LEGO Factory
substantially
expands the scope
of the off-the-shelf
kit offering by giving
LEGO fans the tools
to build, showcase,
and sell their own
custom designed
kits

LEGO Factory
builds a Long Tail
community around
customers who are
truly interested in
niche content and
want to go beyond
off-the-shelf kits

CH
LEGO Factorys
existence depends
heavily on the Web
channel

R$

CS
Thousands of new,
customer designed
kits perfectly
complement LEGOs
standard sets of
blocks. LEGO
Factory connects
customers who
create customised
designs with other
customers, thus
becoming a
customer matchmaking platform and
increasing sales

LEGO Factory aims to generate


small revenues from a large number
of customer designed items. This
represents a valuable addition to
traditional high-volume retail
revenues.

Lean Startup Essentials

#1: The Lean Canvas

The Lean Canvas

Lean Startup Essentials

#1: The Lean Canvas

Focused on Early-Stage
integrates Problem/Solution
fields

Lean Startup Essentials


Problem

Solution

Top 3 problems

Top 3 features

Key Metrics
Key activities you
measure

#1: The Lean Canvas


Unique Value Unfair
Proposition
Advantage
Single, clear,
compelling
message that
states why you
are different and
worth buying

Customer
Segments

Cant be easily
Target customers
copied or bought

Channels
Path to
customers

Cost Structure

Revenue Streams

Customer Acquisition Costs


Distribution Costs
Hosting
People, etc.

Revenue Model
Life Time Value
Revenue
Gross Margin

Lean Canvas is adapted from The Business Model Canvas (http://www.businessmodelgeneration.com) and is licensed under the
Creative Commons Attribution-Share Alike 3.0 Un-ported License.

RUNNING LEAN

Lean Startup Essentials

#1: The Lean Canvas

Product

Solution
Cost Structure
Unfair Advantage

Lean Startup Essentials

#1: The Lean Canvas

Market

Customer Segments
Problem
Revenue Streams (Pricing)

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Lean Startup Essentials

#1: The Lean Canvas

Market <=> Product

Unique Value Proposition


Distribution & Marketing Channels
Key Metrics

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Lean Startup Essentials

#1: The Lean Canvas

Example: Tupalo
Problem

Solution

#1 Finding
Business DB
information,
quality & location #1 Search
of a business
function, Sitemap
#2 Business CP
#2 Promoting a
business,
Key Metrics
providing correct
information to
#1 Avg. Reviews
customers
per user

Unique Value Unfair


Proposition
Advantage

Customer
Segments

Yellowpages
online.

Herold / ED
Partnership

#1 9-to-5 folks
looking for lunch
options, etc.

Find the best


restaurant/etc.
near you.

SEO Know-How

Channels

#1 Long-tail
mainstream

#1 Long-tail SEO #2 Business


owners
#2 European
(restaurants, etc.)
Directories (B2B
Sales)

#2 Avg. Revenue
per business

Cost Structure

Revenue Streams

Software Development
SEO
Partnership Deals

#1 Free
#2 Hundreds/Thousands of EUR (recurring)

Lean Startup Essentials

#1: The Lean Canvas

Example: Freckle
Problem

Solution

Tracking time
Time tracking
precisely without with superb UX,
effort
no unnecessary
fuss
Easily invoice
clients with good
report on
Key Metrics
performed work
Hours tracked
Rev. per user

Unique Value Unfair


Proposition
Advantage

Customer
Segments

Time tracking
software that
youll actually
use.

Freelancers

Existing
audience:
Mailinglists,
Twitter, etc.

Agencies

Channels
- Word of mouth
- Cross-sales
- Freebies
- Existing
audience

Cost Structure

Revenue Streams

Software Development
Marketing/Copywriting
CC fees
Hosting

12-50 USD / month (dep. on company size)

Lean Startup Essentials

#1: The Lean Canvas

Example: Garmz
Problem

Solution

#1 Massproducing a
fashion garment

No-barriers
fashion
production,
chosen by the
community

#1 Marketing &
sales
#2 Buy trendy
clothes

Key Metrics
#1 New designs
uploaded
#2 Conv. rate to
actual sale

Unique Value Unfair


Proposition
Advantage

Customer
Segments

#1 Make your
design talent
visible

#1 Fashion
designers

#2 Find the latest


fashion trend &
be unique

Team with
industry
experience

Channels
Fashion blogs
Partnerships
#1 Fashion schools
#1 Fashion events
#2 Word of mouth /
strong brand

Cost Structure

Revenue Streams

Production! (super expensive)


Prototyping
Payout to designer
Marketing, Biz Dev, Software Dev

#2 100 EUR / piece

#2 Trend-chasing
hipsters

Lean Startup Essentials

#2: Customer Discovery

Part 2:
Customer Discovery

Lean Startup Essentials

#2: Customer Discovery

Customer Interviews
30 min in-person with
your prototypical customer
People like talking about their field explore their worldview.

Lean Startup Essentials

#2: Customer Discovery

How to conduct an interview


1. Set context & tell your story
2. Tell your problem hypothesis
3. Listen to their worldview
4. Ask for follow up / references

Lean Startup Essentials

#2: Customer Discovery

Online Market Tests:


Google Adwords
Fake Landing Page with
Signup to be notified when we launch
Can we call you to ask a couple of Qs?

#2: Customer Discovery

Lean Startup Essentials

User Groups & Conferences:


Hand out cards with invite codes landing page with join our soon-tolaunch beta programme
SolidRails

European VPS cloud. Fully-integrated Rails hosting.


Your private beta access code: OEWO8C

#2: Customer Discovery

Lean Startup Essentials

Amy Hoys
Sales Safari:
Lurk in online forums of your
customer segment, learn how they
talk about products & benefits

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