Supplier Services-View Returns Training

Revised 9/1/00

Application:

iProcurement Supplier Management Portal

Process:

View Returns

Objectives:

1. To view returns.

Prerequisites:

1. Self-Service Web Applications installed.

2. Supplier registration completed.

Overview
The View Returns screen allows a supplier to view return data for their specific supplier site, (dependent
on Responsibility and securing attributes assigned to the user), and contains links to PO information.
In the iProcurement Supplier Management Portal:
Navigate to: Supplier Services (by Supplier Site)

Copyright 2000 KPMG Consulting LLC.

All Rights Reserved.

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Supplier Services-View Returns Training

Revised 9/1/00

Select View Returns.

A search screen appears where you can do a blind inquiry by just selecting the Search button, or narrow
your search by selecting specific parameters. The 1st drop down list includes RMA Number (default),
Receipt Number, Shipment Number, Item Number, PO Number, Description, and Supplier Lot. The 2nd
drop down list includes contains (default), is, is not, starts with, ends with, greater than, less than, after,
and before.
Select the Search button for a blind inquiry, or enter in your search parameters and then select the
Search button.
If you select a blind inquiry, you will get the message:

Copyright 2000 KPMG Consulting LLC.

All Rights Reserved.

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Supplier Services-View Returns Training

Revised 9/1/00

Just select the OK button, or Cancel the search and go back to enter specific parameters.

On the Returns Summary screen information for returns for the supplier site is displayed. There are 2
links on this screen, Receipt Number and PO Number, which will provide additional information
about each return. By selecting the PO Number link, information about the purchase order will be
returned.

Copyright 2000 KPMG Consulting LLC.

All Rights Reserved.

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Supplier Services-View Returns Training

Revised 9/1/00

The Purchase Order Detail screen shows detail purchase order information. If you select the Revision
link you can see information regarding the purchase order revisions. If you select the Ship-To
Location or Bill-To Location links in the header you can see the default ship-to or bill-to address
information. If you select the Ship-To Location link in the line detail you can see the actual ship-to
information for the PO line. NOTE: The Ship-To Location on the header is defaulted on the PO. The
Ship-To Location on the line is the actual ship-to address.
If you select the Invoices button in the middle of the screen, any invoice that has been matched to the
receipt will be returned. If you select the Receipts button in the middle of the screen information for
the receipt transaction will be returned.

Copyright 2000 KPMG Consulting LLC.

All Rights Reserved.

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