ABS XI IS-D2 Information Systems for Managers

1.

Discuss the rational individual models of decision making.

(a)

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2.

List five applications that lend themselves to programmed decision rules. List five that do not. For the
five that do not, show how an MIS would help to make the decision.
(a)

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3.

Explain Noian's stage growth hypothesis.

(a)

4.

a firm obtains detailed information about a customer's behaviour, preferences, needs and buying
patterns and uses that information to set prices, negotiates terms, tailor promotions, add product
features and otherwise customise its entire relationship with that customer.
(a) Product-based Technology-enabled Communication-enabled Relationshipbased
If choice a matches "Technology-enabled" set score to 2.

5.

One of the oldest and best known certification authorities is (a)____________________.

(a) Software Authority Netscape VeriSign IBM
If choice a matches "VeriSign" set score to 2.

6.

Information is: (a) Data

(b) Manipulated input
(c) Computer output
(d) Processed data
If choice d is selected set score to 2.

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7.

Data by itself is not useful unless: (a) It is massive

(b) It is collected from diverse sources
(c) It is processed to obtain information
(d) It is properly state
If choice c is selected set score to 2.

8.

For taking decisions data must be: (a) Collected from diverse sources
(b) Processed correctly
(c) Very accurate
(d) Massive
If choice b is selected set score to 2.

9.

Strategic information is needed for: (a) Meet government requirements

(b) Short range planning
(c) Day to day operations
(d) Long range planning
If choice d is selected set score to 2.

10. Strategic information is required by: (a)

(b)
(c)
(d)

Line Managers
Top Managers
Middle Managers
All Workers

If choice b is selected set score to 2.

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