VITA

January 01, 2017

Hungwei Tseng
Instructional Designer
Office of Educational Technology and Support
Assistant Professor
Department of Educational Resources
Jacksonville State University
212 Self Hall
700 Pelham Road N
Jacksonville, AL 36265

CONTACT
INFORMATION

Office: (256) 782-8172

Fax #: (256) 782-8128
E-mail: htseng@jsu.edu

EDUCATION

Degree

Institution

Area of Study

2003-2008

Ph.D.

University of Northern
Colorado, Greeley, CO

Educational Technology

1999-2001

M.A.

University of Northern
Colorado, Greeley, CO

Educational Technology

1992-1996

B.S.

Hua-Fan University
Taipei, Taiwan

Mechanical Engineering

PROFESSIONAL EXPERIENCE
Assistant Professor, Jacksonville State University, Department of Educational Resources, Jacksonville, AL,
September 2014 Present
Instructional Designer, Jacksonville State University, Office of Educational Technology and Support, Jacksonville,
AL, July 2012 Present

Consults with faculty, administrators, and instructional staff on design, development, and evaluation of
instructional programs, materials, methods; student support systems; teaching and assessment techniques, and
on the construction of evaluation programs and studies to promote effective teaching and learning through
formative and summative evaluation procedures, data sources, and instruments.
Develops and provides faculty development activities including training and innovations updates, selection and
construction of materials, and instructional uses of new technologies.
Researches, evaluates, and develops applications of new technologies, materials, and techniques for their
applicability to educational uses.
Coordinates and/or consults on special learning, instructional, and assessment programs and projects.
Develops and maintains training materials (both print and web) for faculty and students on the Blackboard
Learning Management System.
Maintains and oversees the Instructional Technology and Design Laboratory.

User Interface Designer and Technical Trainer, Sidnetix, Inc., Oakland, CA, Jan. 2010 June 2012

Work with production team to implement UI and create enhancements to optimize user experience.
Help create interactive prototypes and UI specifications, including screen layouts, color palettes, typography,
and user-interface elements.
Identify user needs and business requirements and communicate design deliverables, such as specifications,
templates, storyboards, and mock-ups.
Develop and present multilevel classroom courses on companys products to employees and end users with
varying levels of knowledge, skills, and abilities.
Assist in development of training materials, technical/troubleshooting manuals, and user guides.
Design and prepare training course materials, teaching aids, skill evaluations, and final assessments.

Instruction Design and Research Assistant, University of Northern Colorado, Program of Educational Technology,
Greeley, CO, Jan. 2004 Dec. 2008

Provided pedagogical and instructional design consultation and support for faculty in developing online
(asynchronous and synchronous), hybrid, and web-enhanced courses.
Assisted instructor in creating and implementing media-rich learning content; directed a staff that supports
video production, podcasting, video streaming, websites, and multimedia applications.
Collaborated with department staff, faculty, and subject matter experts to ensure the production of online
learning materials are functional, intuitive, and informative.
Evaluated course content for consistency with institutional quality standards (Quality Matters), insured best
practices in the use of course/learning management systems, and applied the principles of good learning
theory.
Selected, adapted, and applied appropriate quantitative and qualitative research design and statistical
tools and techniques to all areas of study; collected and developed assessment measures and resources
to assist faculty and departments in their assessment efforts.
Provided technical and analytical support to committees, faculty, staff in research and program evaluationrelated activities and program outcomes and course outcomes.
Organized and presented research-based information, analysis, and interpretation clearly and effectively in
narrative, tabular, graphical, and oral modes.

Instructional Design and Training Assistant, National Hualien Teachers College, Hualien, Taiwan,
Jan. 2003 Aug. 2003

Managed the hardware in the center of instructional technology.

Reviewed academic content and made recommendations for increasing the level of instructional
quality, engagement, usability, and learning.
Collaborated with faculty and other instructional services staff to develop curriculum materials and
specific lecture or demonstration that integrate technology.
Designed and manipulated graphics, content objects (audio, video, animation, etc.) and learning objects
using a variety of software applications that is currently being utilized.
Taught college students how to use online management system to post discussions and assignments.
Provided workshops to teach instructors how to develop contents for online course and to upload
teaching materials to online management system.

System Administrator and QA Engineer, Numeta Software, INC., San Jose, CA, Mar. 2001 Jan. 2003

Provided trainings and workshops for company employees on using software and equipment, and
concepts of quality assurance.
Provided technical supports and trainings for clients.
Performed organizational analysis and employees evaluations.
Managed Networking and database administration.
Performed JAVA coding; Web-based B2B system usability testing.

Military Platoon Leader, Republic of China (Taiwan) Army, Kingman, Taiwan, July 1996 April 1998
Duties included providing training and counseling service to new soldiers in the military company and
supervising the operation of the company.
LANGUAGES and
SKILLS

RESEARCH
INTERESTS

Trilingual: English / Mandarin Chinese / Taiwanese Chinese

Knowledge of Learning Management System: Blackboard
Web authoring tools like, FrontPage, Page mill, Dreamweaver
Multimedia tools like Captivate, Director, Camtasia, Premiere, Movie
maker, Sound editing, Flash
Graphic tools like Adobe Photoshop, Illustrator and Inspiration
Knowledge of Computer applications such as: Microsoft Office,
HTML, Web 2.0, C++
Statistical Packages and Database Programs: SPSS, SAS, Microsoft Access, Excel

Distance learning / Instructional design / Online group development / Learning-centered

instruction / Higher order thinking skills

PUBLICATIONS
Juried Articles:
Tseng, H., Gardner, T., & Yeh, H.-T. (2016). Enhancing Students' Self-efficacy, Elaboration, and
Critical Thinking Skills in a Collaborative Educator Preparation Program. Quarterly Review of
Distance Education, 17(2), 15-28.
Tseng, H., & Walsh, E. J. (2016). Blended vs. Traditional Course Delivery: Comparing Students
Motivation, Learning Outcomes, and Preferences. Quarterly Review of Distance Education, 17(1),
43-52.
Tseng, H. W., Tang, Y., & Morris, B. (2016). Evaluation of iTunes University courses through
instructional design strategies and m-learning framework. Educational Technology and Society,
19(1), 199-210. (SSCI)
Tang, Y., & Tseng, H. W. (2014). Distance students attitude towards library help seeking. Journal
of Academic Librarianship, 40(3-4), 307-312. (SSCI)
Tang, Y., & Tseng, H. W. (2013). Distance learners self-efficacy and information literacy skills.
Journal of Academic Librarianship, 9(6), 517521. (SSCI)
Ku, H.-Y., Tseng, H. W., & Akarasriworn, C. (2013). Collaboration factors, teamwork satisfaction,
and student attitudes toward online collaborative learning. Computers in Human Behavior, 29(3),
922-929. (SSCI)
Tseng, H. W., & Yeh, H.-T. (2013). Team members perceptions of online teamwork learning
experiences and building teamwork trust: A qualitative study. Computers & Education, 63, 1-9.
(SSCI)
Tseng, H., & Ku, H.-Y. (2011). The relationships between trust, performance, satisfaction, and
development progressions among virtual teams. Quarterly Review of Distance Education, 12(2), 8194.
Tseng, H., Wang, C. H., Ku, H.-Y., & Sun, L. (2009). Key factors in online collaboration and their
relationship to teamwork satisfaction. Quarterly Review of Distance Education, 10(2), 195-206.
Gall, J. E., Ku, H.-Y., Gurney, K., Tseng, H., Yeh, H.-T., & Chen, Q. (2008). Citations of ETR&D
and related journals, 19902004. Educational Technology Research and Development (ETR&D),
58(3), 343-351. (SSCI)
Tseng, H., & Ku, H.-Y. (2005). AECT around the world: International division regional advisers
reports (Taiwan). TechTrends, 50(1), 24.
Book Chapter:
Christensen, E., Tseng, H., & Walsh, E. J. (2016). A case study in General Physics I. In L. Santos
Green, J. R. Banas, & R. Perkins (Eds.), The flipped college classroom: Conceptualized and reconceptualized. New York: Springer.
Proceedings:
Tseng, H. & Gardner, T. (2015). Assessing Learner-Centered Learning: Learners Motivation,
Learning Strategies and Critical Thinking Skills. Proceedings of Society for Information Technology
and Teacher Education (SITE), Las Vegas, NV.

Tseng, H., Morris, B., & Tang, Y. (2015). The importance of teamwork trust, social presence, and
cognitive presence in an online collaborative learning environment. Proceedings of Society for
Information Technology and Teacher Education (SITE), Las Vegas, NV.
Tseng, H. W., Tang, Y., & Morris, B. (2014). Are they instructional effective? Evaluate iTunes U
courses through m-learning pedagogical framework. Proceedings of Society for Information
Technology and Teacher Education (SITE), Jacksonville, FL.
Tang, Y., & Tseng, H. W., Morris, B. (2013). Distance learners self-efficacy on information seeking
and preferences of resources selection. Proceedings of the Association for the Advancement of
Computer in Education (AACE), Las Vegas, NV.
Tseng, H., & Ku, H.Y. (2008). The dynamic trust, satisfaction, and performance among the virtual
teams with different group developmental processes. Proceedings of World Conference on ELearning in Corporate, Government, Healthcare, and Higher Education, Las Vegas, NV.
Tseng, H., Wang, C. H., & Ku, H.-Y. (2008). Can group developmental processes influence
teamwork satisfaction and performance in the online collaboration context? Proceedings of Society
for Information Technology and Teacher Education (SITE), Las Vegas, NV.
Tseng, H., Wang, C., & Ku, H.-Y. (2006). The relationship between teamwork outcomes, teamwork
satisfactions, and collaboration factors in an online environment. Proceedings of the Association for
the Advancement of Computer in Education (AACE), Honolulu, HA.
Wang, C.-C., Tseng, H., Lohr, L., & Ku, H.-Y. (2005). The need assessment of Blackboard training.
Proceeding of the Society for Information Technology and Teacher Education (SITE), Phoenix, AZ.
Tseng, H., Wang, C., & Ku, H.-Y. (2004). The instructor's and students' perceptions of interaction in
the Web-based environment. Proceedings of the Association for the Advancement of Computer in
Education (AACE), Washington, DC.
Gall, J., Ku, H.-Y., Gurney, K., Tseng, H., & Yeh, H.-T. (2004). Citation patterns in educational
technology research & development1990-1999. Proceedings of the International Conference of the
Association for Educational Communications and Technology (AECT), Chicago, IL.
Liu, P. L., & Tseng, H. (2004). Using high-tech s-schoolbags to help students in Taiwan.
Proceedings of the International Conference of the Association for Educational Communications and
Technology (AECT), Chicago, IL.
Liu, P. L., Ku, H.-Y., & Tseng, H. (2003). Developing peer feedback strategies for a learning
environment. Proceedings of the World Conference on E-Learning in Corp., Govt., Health, & Higher
Ed., Phoenix, AZ.

PROFESSIONAL PRESENTATIONS
Juried:
Tseng, H., Yeh, H.-T., & Tang, Y. (2016, October). Teamwork trust in a learner-centered
collaborative online learning environment: A close look form students perspectives in terms of social
presence and cognitive presence. Paper presented at the annual meeting of the Association for
Educational Communications and Technology (AECT), Las Vegas, NV.
Tseng, H., Yi, X., & Yeh, H.-T. (2016, October). Prediction of online business management students
academic achievement: The role of soft skills in learning. Paper presented at the annual meeting of

the Association for Educational Communications and Technology (AECT), Las Vegas, NV.
Christopher, G., Mobbs, K., Tseng, H. W., & Walsh, E. (2016, July). RISE Model for First-Year
Success: Implementation Update. Paper presented at the 2016 AASCU Academic Affairs Summer
Meeting, Denver, CO.
Christopher, G., Mobbs, K., Tseng, H. W., & Walsh, E. (2016, February). RISE Design Model for
First-Year Academic Success. Paper presented at the 2016 AASCU Academic Affairs Winter
Meeting, Austin, TX.
Mobbs, K., & Tseng, H. W. (2016, February). A Revealing Look at Todays First-Time Online
Learners & the Implications for Creating Successful Academic Experiences. Paper presented at the
2016 AASCU Academic Affairs Winter Meeting, Austin, TX.
Tseng, H. W., Morris, B., & Tang, Y. (2015, November). Learning collaboratively: Distance
students perceptions of teamwork trust, social presence, and cognitive presence. Paper presented at
the annual meeting of the Association for Educational Communications and Technology (AECT),
Indianapolis, IN.
Tseng, H., & Walsh, E. (2015, July). Blended vs. Traditional Course Delivery: Comparing Students'
Motivation, Learning Outcomes, and Preferences. Paper presented at the 12th annual Online
Learning Consortium Blended Learning Conference and Workshop, Denver, CO.
Tang, Y., & Tseng, H. (2015, June). Does Library Instruction Class Contribute to Undergraduate
Students Information Competency? Paper presented at the annual meeting of the Chinese American
Librarians Association, San Francisco, CA.
Tseng, H., & Gardner, T. (2015, March). Assessing learner-centered learning: Learners motivation,
learning strategies and critical thinking skills. Paper presented at the annual meeting of the Society
for Information Technology and Teacher Education (SITE), Las Vegas, NV.
Tseng, H., Morris, B., & Tang, Y. (2015, March). The importance of teamwork trust, social presence,
and cognitive presence in an online collaborative learning environment. Paper presented at the
annual meeting of the Society for Information Technology and Teacher Education (SITE), Las Vegas,
NV.
Tseng, H. W., & Christopher, G. E. (2014, July). Students perceptions of the Blackboard learning
management system: Their relation to perceived benefits, learning efforts, and community of inquiry.
Paper presented at the 21th International Conference on Learning, New York City, NY.
Tseng, H. W., Tang, Y., & Morris, B. (2014, March). Are they instructional effective? Evaluate
iTunes U courses through m-learning pedagogical framework. Paper presented at the annual meeting
of the Association for the Advancement of Computer in Education (AACE), Jacksonville, FL.
Tseng, H. W., Tang, Y., & Morris, B. (2013, November). Assessing iTunes U courses through mlearning pedagogical framework. Paper presented at the annual meeting of the Mid-South
Educational Research Association (MSERA), Pensacola Beach, FL.
Tang, Y., & Tseng, H. W., Morris, B. (2013, October). Distance learners self-efficacy on
information seeking and preferences of resources selection. Paper presented at the annual meeting of
the Association for the Advancement of Computer in Education (AACE), Las Vegas, NV.
Ku, H.-Y., Akarasriworn, C., & Tseng, H. (2012, April). The relationship between online
collaboration factors and teamwork satisfaction. Paper presented at the annual meeting of the

American Educational Research Association (AERA), Vancouver. British Columbia, Canada.

Tseng, H., & Ku, H.-Y. (2008, November). The dynamic trust, satisfaction, and performance among
the virtual teams with different group developmental processes. Paper presented at the annual
meeting of the Association for the Advancement of Computer in Education (AACE), Las Vegas, NV.
Ku, H.-Y, Tseng, H., Yeh, H.-T., & Cheng, Y.-C. (2008, April). A study of graduate student attitudes
toward online collaborative learning. Paper presented at the annual meeting of the American
Educational Research Association (AERA), New York, NY.
Tseng, H., Wang, C. H., & Ku, H.-Y. (2008, March). Can group developmental processes influence
teamwork satisfaction and performance in the online collaboration context? Paper presented at the
annual meeting of the Association for the Advancement of Computer in Education (AACE), Las
Vegas, NV.
Ku, H.-Y., Tseng, H., & Yeh, H.-T. (2007, November). Students perceptions and attitudes toward
collaborative learning in an online environment. Paper presented at the annual meeting of the
Association for Educational Communications and Technology, Anaheim, CA.
Tseng, H., Wang, C. H., & Ku, H.-Y. (2006, October). The relationship between teamwork outcomes,
teamwork satisfactions, and collaboration factors in an online environment. Paper presented at the
annual meeting of the Association for the Advancement of Computer in Education (AACE),
Honolulu, HA.
Tseng, H., & Ku, H.-Y. (2005, October). Effective collaboration factors contribute to the teamwork
outcome and satisfaction of online collaboration. Paper presented at the annual meeting of the
Association for Educational Communications and Technology, Orlando, FL.
Ku, H-Y., Thompson, L. & Tseng, H. (2005, October). A case study on group collaboration in
Web-based learning environment. Paper presented at the annual meeting of the Association for
Educational Communications and Technology, Orlando, FL.
Wang, C. C., Tseng, H., Lohr, L. & Ku, H.-Y. (2005, March). The needs assessment of Blackboard
training. Paper presented at the annual meeting of the Association for the Advancement of Computer
in Education (AACE), Phoenix, AZ.
Tseng, H., Wang, C. C., & Ku, H.-Y. (2004, November). The instructors and students
perceptions of interaction in the Web-based environment. Paper presented at the annual meeting of
the Association for the Advancement of Computer in Education (AACE), Washington, DC.
Tseng, H., & Liu, P. L. (2004, October). The development status, problems and challenges of
distance education in Taiwan. Paper presented at the annual meeting of the Association for
Educational Communications and Technology, Chicago, IL.
Gall, J., Ku, H.-Y, Gurney, K., Tseng, H., & Yeh, H.-T. (2004, October). An analysis of citation
patterns in ETR&D, 1990-99. Paper presented at the annual meeting of the Association for
Educational Communications and Technology, Chicago, IL.
Liu, P. L., & Tseng, H. (2004, October). Using high-tech E-schoolbags to help students in
Taiwan. Paper presented at the annual meeting of the Association for Educational
Communications and Technology, Chicago, IL.
Liu, P. L., Chen, C.-J., & Tseng, H. (2004, October). Chatting online: A qualitative study of a

modern technological social communication tool. Paper presented at the annual meeting of the
Association for Educational Communications and Technology, Chicago, IL.
Liu, P. L., Ku, H.-Y., & Tseng, H. (2003, October). Developing peer feedback strategies for a
learning environment. Paper presented at the World Conference on E-Learning in Corp., Govt.,
Health, & Higher Ed., Phoenix, AZ.
Non-Juried Presentations:
Tseng, H. Ice breakers and Goal Setting Activities for Online Teaching. Professional
Development Day, College of Education & Professional Studies, Jacksonville State University,
Jacksonville, AL. (February 26, 2016).
Tseng, H. Using Blackboard Learn Tools to Design an Exemplary Online Course. Professional
Development Day, College of Education & Professional Studies, Jacksonville State University,
Jacksonville, AL. (May, 2014).
Tseng, H. The importance of the effective collaboration factors and their relationship with
teamwork satisfaction. Research Night, University of Northern Colorado, Greeley, CO.
(December, 2005).
Tseng, H., Yeh, H.-T., & Wang, C. C. Needs assessment of the Interdisciplinary Center for
Educational Technology Computer Lab. Research Night, University of Northern Colorado,
Greeley, CO. (May, 2005).
Tseng, H., & Chen, Q. Learning styles in the prediction of graduate-level students performance
in web-based courses. Research Night, University of Northern Colorado, Greeley, CO. (May,
2004).
Tseng, H., & Yeh, H.-T. Publication and citation pattern in ETR &D Journal 1996-1997.
Research Day, University of Northern Colorado, Greeley, CO. (April, 2004).

FUNDED GRANT
November, 2008. Conference grant from the UNC for presentation at the 2008 annual meeting of
the Association for the Advancement of Computer in Education (AACE), Las Vegas, NV.
(USD$536).
March, 2008. Conference grant from the UNC for presentation at the 2008 annual meeting of the
Association for the Advancement of Computer in Education (AACE), Las Vegas, NV.
(USD$369).
October, 2007. Conference grant from the UNC for presentation at the 2007 annual meeting of the
Association for Educational Communications and Technology (AECT), Anaheim, CA.
(USD$550).
October, 2006. Conference grant from the UNC for presentation at the 2006 annual meeting of the
Association for the Advancement of Computer in Education (AACE), Honolulu, HA.
(USD$600).

October, 2005. Conference grant from the UNC for presentation at the 2005 annual meeting of the
Association for Educational Communications and Technology (AECT), Orlando, FL.
(USD$600).
November, 2004. Conference grant from the UNC for presentation at the 2004 annual meeting of the
Association for the Advancement of Computer in Education (AACE),
Washington, DC. (USD$600).

PROFESSIONAL MEMBERSHIPS
American Association of State Colleges and Universities (AASCU)
Online Learning Consortium (OLC)
Mid-South Educational Research Association (MSERA)
Association for Educational Communications and Technology (AECT)
- International Division Board Member - Communication Officer
Association for the Advancement of Computing in Education (AACE)

PROFESSIONAL DEVELOPMENT ACTIVITIES

October, 2016

Journal Article
Reviewer

Educational Technology Research &

Development

October, 2016

Journal Article
Reviewer

Educational Technology Research &

Development

September, 2016

Journal Article
Reviewer

Educational Technology and Society

June, 2016

Journal Article
Reviewer

Educational Technology Research &

Development

March, 2016

Journal Article
Reviewer

Computers and Education

February, 2016

Conference Proposal
Reviewer

AECT/ICEM

January, 2016

Journal Article
Reviewer

Educational Technology and Society

October, 2015

Journal Article
Reviewer

Computers and Education

October, 2015

Journal Article
Reviewer

Interactive Learning Environments

September, 2015

Journal Article
Reviewer

Educational Technology and Society

August, 2015

Journal Article
Reviewer

Computers and Education

February, 2015

Conference Proposal
Reviewer

AECT/ICEM

October, 2014

Journal Article
Reviewer

Transactions on Education

August, 2014

Conference Proposal
Reviewer

AECT/ICEM

March, 2014

Conference Proposal
Reviewer

AECT/ICEM

February, 2014

Journal Article
Reviewer

Computers and Education

September, 2013

Journal Article
Reviewer

Computers and Education

March, 2013

Conference Proposal
Reviewer

AECT/ICEM

February, 2013

Journal Article
Reviewer

Journal of Online Learning and

Teaching (JOLT)

2003-2004

Taiwanese Student
Association (TSA)

University of Northern Colorado

Greeley, CO

Vice president
2000-2001

Taiwanese Student Association (TSA)

Service member
Created and managed the TSA website
(www.unco.edu/TSA)

University of Northern Colorado

Greeley, CO

1999-2000

Taiwanese Student Association (TSA)

Service member

University of Northern Colorado

Greeley, CO

05/16

Faculty Research Award

Jacksonville State University

06/15

The CALA Jing Liao Award for the Best

Research in All Media Committee
Tang, Y., & Tseng, H. W. (2014). Distance
students attitude toward library help seeking.
Journal of Academic Librarianship, 40(3),
307312.

Chinese American Librarians

Association (CALA)

SCHOLARSHIPS/AWARDS

05/15

Faculty Research Award

Jacksonville State University

05/14

Faculty Research Award

Jacksonville State University

05/13

Faculty Research Award

Jacksonville State University

05/07-08/07

Summer Graduate Research Assistantship

Award (USD$4,188) - A collaborative
research endeavor with Dr. Heng-Yu Ku. The
SGRA award was presented at the annual
Academic Excellence Banquet on March 13,
2007

University of Northern Colorado

01/06-05/06

Department of Educational Technology

Fellowship (USD$1,000)

University of Northern Colorado

08/05-12/05

Department of Educational Technology

Fellowship (USD$1,000)

University of Northern Colorado

01/05-05/05

Department of Educational Technology

Fellowship (USD$475)

University of Northern Colorado

08/04-12/04

Graduate School Fellowship (USD$1,250)

University of Northern Colorado