TFL Standard For TFL Products PDF

Standard for TfL products
MAYOR OF LONDON
Transport for London
Index
Standard for TfL products - Introduction
Foreword
Standard for TfL products - Introduction
With over 11 million passengers every day, Transport for London

runs one of the busiest and most complex transport systems in
the world.
A well designed, confident and consistent visual identity
is highly effective in communicating the strengths of our
organisation. It is essential that Transport for London (TfL)
maintains a high standard for co-ordinated design in every
aspect of our operations.
Originally published in 1999 to detail approved products, this
document has been significantly revised to reflect the new
structure of TfL.
I would like to thank key stakeholders from each of the modes
who have contributed to the production of this document.
Its content and structure have been influenced directly by their
experiences and insights.
I hope that you will find the revised document relevant
and engaging.
Nigel Marson
TfL Group Marketing Director
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1.0 Identification
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
1.10
1.11
1.12
1.13
1.14
1.15
1.16
1.17
Standard for TfL products - Identification
1.1 Interchange totem
The interchange totem provides Transport for London (TfL) with an

authoritative street presence for its modern interchange facilities.
The totem encompasses the future aspirations of Londons public
transport system. It communicates a strong corporate message in a
calm and contemporary design.
To suit specific sites without altering the overall design of the
totem, the facing panel can be changed to include, for example,
bus, Docklands Light Railway (DLR) and national rail logos. An agreed
hierarchy of logos can be found in the specific design standard for
interchange signage.
The curved profiles and stove enamel finish are self-cleaning
and resistant to vandalism and wear and tear. The totems are
constructed from aluminium and stainless steel. They are internally
illuminated and lamp replacement is quick and convenient.
Installation to the ground or walls is straightforward.
Electricity and lamp replacement costs are low. Built-in
component compatibility ensures low maintenance via secured
access points. The totem has no horizontal surfaces within
reach, which discourages litter and prevents the concealment of
suspect packages.
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1.2 Triple-sided totem
The triple-sided totem provides TfL with a more authoritative street

presence for its modern interchange facilities.
The totem encompasses the future aspirations of Londons public
transport system. It communicates a strong corporate message in a
calm and contemporary design.
To suit specific sites, without altering the overall design of the
totem, the facing panel can be changed to include, for example,
bus, Docklands Light Railway (DLR) and national rail logos. An agreed
hierarchy of logos can be found in the specific design standard for
interchange signage.
The curved profiles and stove enamel finish are self-cleaning
and resistant to vandalism and wear and tear. The totems are
constructed from aluminium and stainless steel. They are internally
illuminated and lamp replacement is quick and convenient.
Installation to the ground or walls is straightforward.
Electricity and lamp replacement costs are low. Built-in
component compatibility ensures low maintenance via secured
access points. The totem has no horizontal surfaces within
reach, which discourages litter and prevents the concealment of
suspect packages.
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1.3 Wall-mounted totem
Wall-mounted signage aims to identify various TfL stations at street

level. Its design is intended to support customer perceptions of a
modern service.
Its appearance is compliant with TfL station sign guidelines.
While colours must comply with TfL guidelines, the size can be
tailored to suit the message and the site. Signs should be positioned
in a clear line of sight.
The aluminium frame and pressed aluminium panels are
self-cleaning and require little maintenance. Site assembly and
installation are straightforward, and minimum repair is required
after removal.
This is a preferred corporate solution, but variation within TfL
guidelines is permitted depending on environmental issues.
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1.4 Exterior roundel (wall)
Designed specifically for prestige sites, this wall-mounted

variation of the exterior roundel clearly communicates the TfL
corporate identity and helps customers locate station entrances.
Other options for the exterior roundel exist, including soffit and
gantry mounted.
The roundels are internally illuminated and lamp replacement
is quick and convenient via secured access points. The unit has
component compatibility with other exterior roundel designs and
is constructed from cast and sheet aluminium and polycarbonate.
The exterior roundel has clear sight lines, which discourage the
concealment of suspect packages. Installation is straightforward
and spare parts are readily available.
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1.5 Exterior roundel (ground)
Designed specifically for prestige sites, this ground-mounted

variation of the exterior roundel clearly communicates the TfL
corporate identity and helps customers locate station entrances.
The unit is powder-coated in the silver and bronze colours from the
standard TfL palette. This colour standard aims to limit variation and
give consistency across all products.
All roundels are constructed from cast and sheet aluminium and
polycarbonate. The roundel is internally illuminated and lamp
replacement via secured access is quick and convenient.
The exterior roundel has no horizontal surfaces accessible from
the ground, discouraging litter and preventing the concealment of
suspect packages. Installation is straightforward and spare parts are
readily available.
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1.6 Taxi pole
Designed specifically for taxi ranks, this ground-mounted pole and

lozenge clearly communicates the Public Carriage Office (PCO) and
TfL corporate identity and helps customers locate ranks.
The unit is constructed from an anti-graffiti finished stainless steel
pole with cast lozenge frame and canopy, which displays the PCO
roundel and taxi logo using colours from the standard TfL palette.
This colour standard aims to limit variation and give consistency
across all products.
All taxi stops are constructed from stainless steel and cast
aluminium. The roundel is internally illuminated with lights powered
by Photo Voltaic (PV) solar panels mounted on the top canopy.
Energy is stored in rechargeable batteries housed within the pole.
Replacement via secured access is quick and convenient.
The taxi stop has no horizontal surfaces accessible from the
ground, discouraging litter and preventing the concealment of
suspect packages. Installation is straightforward and spare parts
are readily available.
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1.7 Bus stop
Designed specifically for all bus stopping points, this groundmounted flag pole clearly communicates London Buses and TfLs
corporate identity and helps customers locate stopping points.
The unit is constructed from an extruded aluminium pole with
vitreous enamelled bus flag using colours from the standard TfL
palette. This colour standard aims to limit variations and give
consistency across all products.
All bus stops are constructed from satin anodised aluminium,
stainless steel fabrications, injection moulded polycarbonates,
aggregate cast concrete base, toughened clear glass and steel
components finished in neutral silver and dark grey. The roundel is
externally illuminated with LED lamp powered by solar PV panels on
the top and with rechargeable batteries. Replacement via secured
access is quick and convenient.
The bus stop has no horizontal surfaces accessible from the
ground, discouraging litter and preventing the concealment of
suspect packages. Installation is straightforward and spare parts
are readily available.
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1.8 Platform roundel (passenger side)
The clarity of London Undergrounds (LUs) signage is as much

part of the organisations design heritage as the roundel itself. The
colour contrast and bold graphic of the platform roundel provides
operational and customer benefits helping passengers to quickly
recognise their destination.
This rear illuminated Victoria line example is unique to the design of
the line. Details of the roundels exclusion zone and application are
available in a specific design standard.
Platform roundels can be mounted on curved or flat surfaces and
backlit for extra visibility. The Victoria line example is screen printed
onto the rear of toughened glass. It is resistant to
every-day wear and tear.
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1.9 Platform roundel (track side)
The clarity of LUs signage is as much part of the organisiations

design heritage as the roundel itself. The striking colour contrast
and bold graphic of the trackside roundel provides operational and
customer benefits in aiding customers to quickly recognise their
destination.
This design has changed little over the years but has continued to be
refined as new material and processes become available. A specific
design standard on signage is available.
Trackside roundels can be mounted on curved or flat surfaces. The
durable vitreous enamel finish is self-cleaning, long-lasting and
resistant to wear and tear.
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1.10 Signage system
The vitreous enamel-faced signing system is a modular design and

uses TfLs corporate font, New Johnston. The system has great
flexibility, allowing station designers and planners full scope to sign
stations effectively.
The crisp lines, clear matrix and the striking contrast of the white
background and dark blue text make it highly visible over distances.
Only the yellow Way out signs are internally illuminated.
A specific design standard on signage is available.
Virtually maintenance free, the system is self-cleaning and resistant
to wear and tear. The frames are constructed from cast aluminium
corners and extruded cut-lengths with internal hinges. Installation
of ceilings or walls is straightforward. Site work is minimal and spare
parts are readily available.
Ceiling-hung signs have joints to allow movement in windy
environments. The lamps behind the Way out signs will need to be
inspected and replaced periodically.
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1.11 Directional information signage - wall-mounted
Directional signage provides customers with both written and

pictorial descriptions of station amenities and local features. Its
appearance is compliant with TfL station sign guidelines, and
provides the customer with consistence and value for money.
tailored to suit the message and the site. Signs should be positioned
in a clear line of sight and may be ceiling, wall or
floor-mounted.
self-cleaning and require little maintenance. Site work is minimal and
spare parts are readily available.
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1.12 Directional information signage - suspended
Directional signage provides customers with information on station

amenities and local features in both written and pictorgam form.
Its appearance is compliant with TfL station sign guidelines, and
provides the customer with consistency and value for money.
tailored to suit the message and site. Signs should be positioned in a
clear line of sight and may be ceiling, wall or floor-mounted.
self-cleaning and require little maintenance. Site work is minimal and
spare parts are readily available.
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1.13 Information way finding finger post
Information way finding finger posts provide customers with

directions and descriptions of station amenities and local features
in both written and pictogram form. Its appearance is compliant
with TfL station sign guidelines, and provides the customer with
consistence and value for money.
tailored to suit the message and the site. Signs should be
floor-mounted and positioned in a clear line of sight.
The aluminium extruded post can be finished with either stainless
steel tube or polyester powder-coated mild steel. Pressed
aluminium panels are self-cleaning and require little maintenance.
Site work is minimal and spare parts are readily available.
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1.14 Local signage
Local signage is designed to identify station amenities and local

features and can be both pictoral and written.
The signs enable the customer to recognise their destination and
offer clarity and a feeling of security by consistent use of the same
system. If pictograms are used, they may have to adhere to British
Standards (BS) and European Union (EU) regulations.
While colours must comply with TfL colour guidelines, the size
can be tailored to suit the message and the site. Signs should be
positioned in a clear line of sight.
The powder-coated and vitreous enamel panels are self-cleaning and
require no maintenance.
This is a commercial solution, and selection must be considered in
sympathy with the location and environment.
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1.15 Bus stopping point
The bus stopping point sign is designed to establish exactly where

services arrive and depart from.
While colours must comply with TfL bus stop sign guidelines, the
size can be tailored to suit the message and the site. Signs should
be positioned in a clear line of sight, and may be wall, ceiling or
floor-mounted. In listed properties and those of special architectural
interest, consent is required prior to installation.
The powder-coated finished and extruded aluminium construction
is self-cleaning and requires little or no maintenance. Site work is
minimal and spare parts are readily available.
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1.16 Vinyl signage - standard
These screen-printed, self-adhesive uPVC vinyl signs are particularly

useful for providing effective signage in temporary situations and
environments.
size can be tailored to suit the message and the site. Signs should be
positioned in a clear line of sight. In listed properties and those of
special architectural interest, consent is required prior to installation.
The sign is produced from UV stable, adhesive-backed vinyl. Images
are printed onto the face prior to installation.
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1.17 Vinyl signage - glass-mounted
These screen-printed, self-adhesive uPVC vinyl signs are particularly

useful for providing effective signage in temporary situations and
environments.
size can be tailored to suit the message and the site. Signs should be
positioned in a clear line of sight. In listed properties and those of
special architectural interest, consent is required prior to installation.
The sign is produced from UV stable, adhesive-backed vinyl. Images
are printed onto the face prior to installation.
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2.0 Customer information
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
Standard for TfL products - Customer information
2.1 Digital clock
Clocks can be either digital or analogue and are designed to be a

deliberate point of calm within station environments. Clean modern
lines reflect the aspirations of TfL for its clocks are to be an icon of
time-management and efficiency.
The strong colour contrast and height of the digits affords clarity
over a long distance - a ratio of one metre per 2mm height of
digit (ie a 100mm digit can be seen 50 metres away). Due to the
transflective quality of the LCD characters, their image is intensified
in direct sunlight.
In some prestige or listed stations, it may be desirable to maintain
or refurbish existing analogue clocks.
The clock is constructed from cast aluminium and non-reflective,
safety glass and is enclosed in an IP65 protective case to prevent
dust and liquids from entering. The LCD digits were chosen for their
proven long life and minimal maintenance.
Installation is straightforward and minimal repair is required after
removal. The clocks powder-coated surfaces are self-cleaning and
resistant to wear and tear.
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2.2 Analogue clock
Clocks can be either digital or analogue and are designed to be a

deliberate point of calm within station environments. Clean modern
lines reflect the aspirations of TfL for its clocks are to be an icon of
time-management and efficiency.
All colours, finishes and materials are to conform to TfL standards.
The clock frame and digits are to be of a size that is legible from a
distance of at least 30 metres, and have a very high level of contrast.
The clock can be fitted to either the walls or ceiling inside buildings
and in open areas to the ground or outside walls.
Installation is straightforward and minimum repair is required
after removal.
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2.3 Countdown
The Countdown display is designed to provide accurate bus arrival

time and destination information. It enables customers to select
the best method or route for their journey, promoting customer
confidence.
Countdown units are a standard size, but a smaller slim line design
has been created for use on narrow roof bus shelters. They should
be fitted in prominent locations.
On installation, site work should be minimal. The sign is single-faced
and is constructed from aluminium sheet, polycarbonate and LED
electronics. All mechanical maintenance is to be carried out by the
LBSL Technical Service Group (TSG) contractors.
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2.4 Ticket office LED sign
Situated above and within the ticket windows, these high-visibility

LED signs indicate which services are available and enable customers
to decide which window to approach.
LED matrix signs are easy to clean and resistant to wear and tear. The
font is a close replica of TfLs corporate font, New Johnston. LEDs
were chosen for their long lives and trouble-free workings, and further
LUs commitment to digital technology.
The design will fit into any standard Underground Ticketing System
(UTS) suite window frame.
Station staff can select text from one of six preset messages by
switching a control on the rear of the unit.
The LED signs are constructed from sheet aluminium and safety glass.
Electrical running costs are low and built-in component compatibility
ensures reliability and low maintenance.
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2.5 Free-standing poster frame unit
The integrated poster unit provides a focused and cost-effective

point for travel information. Paper posters are contained in a clean,
simple non-intrusive aluminium frame, which can be replaced
independently of the supporting unit. The unit can be manufactured
to any length to suit the quantity of poster frames required.
The design uses the same specification of support and base casting
as the confectionery machine and free-standing telephone housing.
The unit was designed as a pragmatic and economic solution
to address the need for a standard free-standing unit. They are
constructed from sheet and angle steel and cast aluminium.
The powder-coated surfaces are self-cleaning and resistant to wear
and tear.
Component compatibility ensures low maintenance and the lack
of flat horizontal surfaces discourages litter and concealment of
suspect packages. Installation is straightforward and the site requires
little repair after removal.
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2.6 Poster frame
These standard-sized, glass-fronted individual poster frames provide

a secure unit for TfL travel information and publicity. The frames have
modern, clean lines and no protrusions or sharp corners.
The majority of frames are made to TfLs standard Double Royal and
Quad Royal sizes. Other standard and special sizes are available.
The poster frames are constructed from aluminium extrusions with
4mm safety glass fronts. The glass and powder-coated surfaces are
self-cleaning and resistant to wear and tear. Access is via secured
access points. A lack of significant horizontal surfaces discourages
litter and concealment of suspect packages.
Installation is straightforward and little repair is required after removal.
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2.7 Information timetable display
Timetable information is vital to journey planning and promotes

the feeling of a well-managed service. The pragmatic and economic
design of the timetable panel clearly presents customers with
detailed travel information.
Frames can be produced in standard sizes to suit their applications.
The powder-coated aluminium frames are self-cleaning.
However, attention should be given to the toughened glass, locks
and hinges. Wall-mounted frames should be securely fixed to clean,
flat surfaces, or pole-mounted.
Component compatibility ensures low maintenance and the lack
of flat horizontal surfaces discourages litter and concealment of
suspect packages. Installation is straightforward and the site requires
little repair after removal.
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2.8 Leaflet rack
This award-winning design is an adjustable display system for

holding customer leaflets. The dividers have no bases and so litter
cannot clog the unit when temporarily empty.
The ergonomic design and height within the poster frame allows
wheelchair users and children to take a leaflet. The units can be
retro-fitted to previously installed LU standard poster frames and, in
non-LU applications, can be wall-mounted independently of frames
The leaflet rack is constructed from cast aluminium with extruded
supporting brackets. The powder-coated surfaces are self-cleaning
and resistant to wear and tear.
Units that are mechanically attached to the poster frames require
no making good. The design provides clear sight lines and litter or
suspect packages cannot be concealed.
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2.9 Free-standing whiteboard
Free-standing whiteboards can be positioned wherever required.

They are only used to provide essential real-time travel information
to keep customers informed of operational changes that may
interrupt their travel plans.
The reverse of the unit may have the same information details as
the front, different information or a TfL publicity poster. When not
required, the free-standing whiteboards are to be removed from the
flow of customers and the information wiped clean.
Free-standing whiteboards are constructed from aluminium
extrusions, laminated VE face panels and a fabricated mild
steel base.
The white, laminated panel can be written on using appropriate
pens, or a poster can be fixed to the top and bottom using built-in
clips. Their ergonomic design and manoeuvrability enable them to
be easily moved, and they will pass through standard height
door frames.
The design provides clear sight lines and litter or suspect packages
cannot be concealed. Apart from the face panels all surfaces are
powder-coated and are resistant to wear and tear.
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3.0 Gateline and ticketing equipment
3.1
3.2
3.3
3.4
Standard for TfL products - Gateline and ticketing equipment
3.1 Gateline attendants point
The open and welcoming design of the gateline attendants point

actively encourages public interaction. Large convex windows
provide TfL staff with near all-round vision, while the size of the
windows make them a focal point for customers.
The unit also acts as a storage facility for customer leaflets and
staff equipment. The ergonomic design, co-ordinated colour and
consistent detailing blends well with the gateline barrier system.
The attendants point is constructed from stainless steel, aluminium
and curved safety glass. Surfaces are self-cleaning and resistant to
wear and tear. Comfort features such as heating, ventilation and an
ergonomically-designed seat have been included.
The design provides clear sight lines so litter and suspect packages
cannot be concealed.
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3.2 Underground Ticketing System (UTS) gate
The electrically-operated Mk2 gates are a more compact design

than the previous air-operated Mk1 gates. Their smooth operation
provides a gentle, but secure, transition from the unpaid to paid
sides of the network.
An indication of the success of the design is that the range has been
supplied by the manufacturer to other rail systems.
The gates are constructed predominantly from stainless steel, which
is self-cleaning and resistant to wear and tear. It is not coated or
painted which prolongs the gates appearance. Other parts, including
the signage headpiece, are powder-coated. The vertical paddles and
floor kick plates are finished in a rubber compound similar to that of
the train car interiors.
The design provides clear sight lines and means litter or suspect
packages cannot be concealed. Access points for maintenance are
discreet and secure.
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3.3 Manual gate and fixed barrier
The manual gate and fixed barriers are part of the UTS suite of
gateline equipment.
The manual gate is to help customers with pushchairs, awkward
luggage or wheelchair users to pass onto the network more easily.
The gate will take the widths of most objects and there is a second,
slimmer gate which can be opened for greater accessibility.
The fixed barrier (not shown) is a very similar design but without a
hinge arrangement and has a white TfL roundel on a blue background
instead of a pictogram.
The manual gates and fixed barriers are constructed from stainless
steel and safety glass. All surfaces are self-cleaning and resistant
to wear and tear. The stainless steel is not coated or painted, which
helps to prolong its appearance.
All electrics are sunk into the floor, or are carried in cableways at
the bottom of the fixed barrier. Maintenance is via secure access
points and component compatibility ensures that spare parts are
readily available.
On plans, dotted lines represent the version of the manual gate
which includes a luggage chute.
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3.4 Roadside Ticket Machine (RTM)
The Roadside Ticket Machine (RTM) is designed to give bus

passengers the facility to purchase single journey and day pass
tickets using cash.
The cabinet is visually integrated and compliments the existing range
of associated London Buses infrastructure items. Access to the main
enclosure is via two security locks positioned on the right-hand side,
which enables the entire front panel hinge to open.
The design incorporates natural-finished materials including
stainless steel, lacquered polyester, powder-coated stainless steel
fabrication, a polyethylene moulded header and compressionmoulded recycled PVC base. Materials and finishes are durable,
easy to maintain and resistant to vandalism, with all parts being
interchangeable.
The design minimises the amount of excavation required for
foundations, so as to avoid underground services, cellars and
shallow pavements on bridges.
The RTM has no gaps and horizontal surfaces which discourage the
deposit of litter and the concealment of suspect packages.
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4.0 Safety and security
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
Standard for TfL products - Safety and security
4.1 Help point
Ever since its first installation the Help point has proved to be a
significant security asset. Its presence has helped to cut crime,
providing customers with a greater sense of safety.
The unit has three functions: fire alarm, emergency and information.
Operating any of the functions activates a CCTV system to provide
greater security and a reference to operations staff.
The vitreous enamel surface is self-cleaning and very resistant to
wear and tear. Minimal maintenance is necessary and is via a secure
access point. The elimination of gaps and horizontal surfaces
discourages litter and the concealment of suspect packages.
Installation in prominent locations on walls, or on a base fixed to the
ground, is straightforward and removal requires very little repair.
Every Help point must be signed above and monitored by a
CCTV system.
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4.2 CCTV cameras
The provision of CCTV equipment gives customers a greater feeling

of security and well-being.
The design of each CCTV installation may vary in accordance with
specific locations, but should always be robust in construction.
A degree of flexibility in the application of cameras is permissible
(ie mounting on walls, ceilings or posts). If the cameras are to
be installed at listed or heritage sites, heritage groups should be
consulted prior to work commencing.
No mechanical maintenance is required. All parts are to be secure
and to be removed by a professional contractor only. Site work on
installation is minimal and all cabling is to be fully integrated.
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4.3 PA speakers
Clear, concise and audible travel information is provided to

customers through PA speakers and are not to be used for
commercial purposes.
Acoustic requirements are of primary concern when choosing a
location for installation, provided that the final speaker placement
is sympathetic to the environment.
All installation and maintenance is to be carried out by
expert contractors.
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4.4 One Person Operation (OPO) equipment
The console enables the driver to confirm the position of customers

along the length of the train. The unit is ergonomically designed to
give the seated driver a view via a mirror and monitors. Operational
benefits include helping to reduce train dwell times. The unit is part
of the One Person Operation (OPO) system, developed as an interim
solution prior to the introduction of in-cab CCTV.
The design photographed is the two-monitor, below-ground version.
There are also four and six-monitor, below-ground versions and
over-ground versions of all three different configurations.
The powder-coated surfaces are self-cleaning and resistant to wear
and tear. The unit has the same design language as many other
products developed by TfL.
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4.5 Platform end barrier
The platform end barrier is an authoritative, high-visibility divider

that warns passengers of danger and prevents idle trespass. Health
and Safety pictograms and TfL corporate text are printed onto the
gated panels.
They are consistent to all LU stations and other rail networks have
shown an interest in specifying the design.
The design is robustly constructed from tubular steel and mesh. The
vitreous enamel and powder-coated surfaces are resistant to wear
and tear. Installation is straightforward and requires minimum
pre-site work.
A lack of significant horizontal surfaces discourages the deposit
of litter and concealment of suspect packages. The mesh panels
provide both a lightness of touch and prevent anything from being
hidden behind the barriers.
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4.6 Temporary barrier
The temporary barrier is a highly flexible and efficient people

management system that can also help warn customers of hazards
or restricted areas.
The spring-loaded webbing pulls out of the hub and can be
connected to another post or wall bracket. The system can be
arranged by one person into multiple combinations.
The temporary barrier should be stored in a non-customer area
when not in use. TfL uses a standard off-the-shelf product for
reasons of availability, cost and maintenance.
This style of barrier has been specified in safety yellow to be highly
visible and requires neither site work nor repair. The clear lines and
lack of significant horizontal surfaces discourage the build up of
litter, and prevents concealment of suspect packages.
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4.7 Barriers - internal
Barriers are designed to be in sympathy with the architecture of

the surrounding environment with clean and simple details, and no
visible fixings or sharp edges. Wall-mounted barriers should return
at the ends.
The barriers should be round or oval and at least 45mm in section.
Their colour should contrast with the surrounding environment.
When used in sites of special architectural interest, prior consent is
required before installation.
A steel rail with a damage resistant coating is used instead of
stainless steel. It is self-cleaning and resistant to wear and tear.
Installation is straightforward and, upon removal, the site requires
little repair. A lack of flat, horizontal surfaces discourages litter and
concealment of suspect packages.
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4.8 Barriers - external
Barriers are designed to be in sympathy with the architecture of

the surrounding environment with clean and simple details, and no
visible fixings or sharp edges. Wall-mounted barriers should return at
the ends.
The barriers should be round or oval and at least 45mm in section.
Their colour should contrast with the surrounding environment.
When used in sites of special architectural interest, prior consent is
required before installation.
A steel rail with a damage resistant coating is used instead of
stainless steel. It is self-cleaning and resistant to wear and tear.
Installation is straightforward and, upon removal, the site requires
little repair. A lack of flat, horizontal surfaces discourages litter and
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4.9 Bollards
Bollards are used to physically separate pedestrians and vehicular

space. Their use can discourage vehicles from entering pedestrian
spaces thus reducing the risk of injury and preventing damage to
footway surfaces and street furniture.
Bollards should be a minimum height of 1,000mm and be cylindrical
with a slightly domed top (with the exception of bell bollards).
Diameter and fixing detail will depend upon material, safety and
security requirements. These are specified in TfLs Streetscape
Guidance document.
Bell bollards may occasionally be required where over running at side
road junctions is a problem. In isolation, bell bollards present a trip
hazard and so must only be used in conjunction with other street
furniture (eg guard railing).
Where bollards are provided they should be finished in a manner
that is consistent with existing street furniture, as recommended by
the guidance document. The use of visibility bands may be required
in areas of heavy pedestrian activity. Bollards which have security
function must be fixed and specified in accordance with British
Standards Institute (BSi) Publicly Available Specification (PAS)
68 and 69.
A number of traditional historic bollards exist on the Transport
for London Road Network (TLRN), some of which are listed and
should be retained. Formal risk assessments may be required for the
provision and retention of bollards.
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4.10 Goodwin Cable Management System (CMS)
The Goodwin CMS has curved steel profiles and clean lines which
blend in with existing curved surfaces, ceilings and walls.
It is a product where the long-term operational benefits are
significant. Because the cables are held within separate conduits,
laying new cables and scheduled maintenance can be carried out
with minimum disruption.
The luminaire unit is rated IP54 against the ingress of liquids
and dust.
The Goodwin CMS is fabricated from sheet and angle steel. It is then
powder-coated to be self-cleaning and resistant to wear and tear.
The system is simple, robust and very flexible, allowing installation
to take place with little impact on the station environment.
A lack of horizontal surfaces and gaps discourages the deposit of
litter and concealment of suspect packages.
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5.0 Furniture
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
Standard for TfL products - Furniture
5.1 Centro seating
Centro is designed for stations with narrow platforms. The design

is economic, functional and ergonomic. All surfaces are perforated
and the unit has a clearly visible support structure to prevent the
concealment of suspect packages. The two outside arms are yellow
to present a more visible unit for the visually impaired.
A standard unit has four seats. Units of differing lengths can be
specified to suit operational and architectural requirements.
Centro is constructed from steel and is easy to install with minimum
pre-site work on floors or walls. The powder-coated surfaces are
resistant to day-to-day wear and tear. The arms and seat pans can be
easily replaced on-site.
The cast end caps of Centro, Toro and Woodro are all branded with
the corporate roundel.
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5.2 Toro seating
Toro is designed for cut and cover stations with wide platforms.
The design is economic, functional and ergonomic. All surfaces
are perforated and the unit has a clearly visible support structure
to prevent the concealment of suspect packages. The two outside
arms are yellow to present a more visible unit for the visually
impaired.
A standard unit has four seats. Units of differing lengths can be
Toro is a standard product from an external supplier. LU has
identified this seat as being attractive, economic solution which is fit
for its function, with low maintenance costs.
Toro is constructed from steel and is easy to install with minimum
pre-site work on floors or walls. The powder-coated surfaces are
resistant to day-to-day wear and tear. The arms and seat pans can be
easily replaced on-site.
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5.3 Woodro seating
Woodro is designed for use in suburban stations not affected

by LUs material and fire regulations. The design is economic,
functional and ergonomic. The unit provides clear sight lines and has
a clearly visible support-structure which prevents the concealment
of suspect packages. The two outside arms are yellow to present a
more visible unit for the visually impaired.
A standard unit had four seats. Units of differing lengths can be
Woodro is constructed from powder-coated steel and treated
hardwood and is easy to install with minimum pre-site work on
floors or walls. Arms and timber slates can be easily replaced onsite. All surfaces are self-cleaning and resistant to wear and tear. The
timber seats will require periodic maintenance.
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5.4 Lean bar seating
The lean bar is a temporary seat to provide support to those

customers who would prefer to perch, rather than sit, on a 450mm
high seat. It is a valuable addition to, but no substitute for, platform
seating. A standard four-seat unit must be found on all platforms
where the lean bar is installed.
The lean bar is an economic, functional and ergonomic solution. It
is manufactured using a standard off-the-shelf yacht mast extrusion
with various different bracket profiles to suit different sizes and
type of location. Its length can be cut to suit specific locations.
The lack of small gaps and horizontal surfaces helps to prevent the
The design is easy to install with minimum pre-site work to walls.
Visibility is enhanced by the strong colour contrast of the end cap
detail. The anodized finish is self-cleaning and resistant to wear and
tear. All parts are accessible for easy maintenance.
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5.5 Bicycle rack
Bicycle racks outside TfL stations help encourage people to cycle.

Installing bicycle racks also meets the future aspirations of TfL in
making the transition from bike to bus or train as convenient as
possible. The rack also discourages the inappropriate chaining of
bikes to street furniture, keeping station frontages and railings free
from clutter.
Clear lines and the lack of horizontal surfaces discourage the build
up of litter and prevent the concealment of suspect packages.
TfL use a standard, off-the-shelf product for reasons of cost,
availability and low maintenance.
The bicycle rack is robustly manufactured from tubular stainless
steel. Upon installation, it requires very little repair after removal.
The surfaces are self-cleaning and very resistant to wear and tear.
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5.6 Glazed wind-breaks
Windbreaks create an area of seclusion and provide customers

with protection against the elements. They are designed to be
sympathetic to their surrounding environment and have clean and
simple details with no visible fixings.
The steel framework and glass panels should require no
maintenance. Site work on installation is minimal.
Sites of architectural significance, or those that are listed properties,
will require consent prior to installation.
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5.7 Litter bins
The highly visible colour is chosen to contrast with the surrounding

environment and be self-cleaning and resistant to wear and tear.
A lack of flat, horizontal surfaces discourages people to place litter
outside the bin and clear sacks help to prevent the concealment of
suspect packages.
Installation is straightforward with a steel mounting place supporting
the hoop, which is secured either with bolts to masonry or steel
straps to available verticals. These should be correctly installed to
avoid sharp edges, which may cause injury.
Upon removal the site requires little repair.
A degree of flexibility in the application of litter bins is permissible
(ie mounting on walls, ceilings or posts). This is a preferred corporate
solution, but variations within TfL guidelines is permitted depending
on environmental issues.
When used in sites of special architectural interest, formal consent
is required before installation.
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5.8 Lamp standards
Street lighting contributes to the safety of all street users by helping

to reduce night-time collisions. Lighting enhances both actual
security and the perception of security, particularly for pedestrians
during darker hours.
The overall objectives of street lighting on the TLRN is to ensure
lighting levels along adjacent footways aid public transport users. All
lighting schemes must be designed to meet the requirements of BS
5489-1:2003 and BS EN 13201:2003, referred to in Street Lighting in
the Streetscape Guidance document.
TfL aims to minimise the visual intrusion of TLRN lighting columns
into the daytime streetscape and to reduce light pollution at night.
The number of lighting columns should be kept to a minimum by
using luminaires that allow wider column spacing.
Column heights should be as tall as possible provided they do
not exceed the height of adjacent buildings and trees, Where
large numbers of mature trees exist and canopy heights are low,
consideration should be given to column heights that place the
luminaires where the canopy (allowing for natural growth) will not
affect performance of the lighting installation. Where safety permits,
lighting column positions should align with building lines and not be
placed in front of doors or windows.
On most of the TLRN network, TfL makes a presumption in favour of
a simple contemporary style in preference to reproduction pastiche.
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5.9 Tree surrounds
Trees are an important visual and environmental asset on the TLRN,

creating contrast to the built environment, shade, shelter and a
place for wildlife. They not only help to define and/or reinforce the
character of a locality, making attractive places for people to live and
work, they also help to modify the local climate by providing shade
and trapping pollutants. TfL therefore aims to protect and maintain
its existing tree resources.
Porous tree surrounds are the preferred solution as opposed to
metal tree grilles and grids which present maintenance difficulties
and create an obstacle or trip hazard to pedestrians. Porous tree
surrounds are an adaptable solution which allows essential water
and air to enter the root bowl, preventing roots from rising.
Trees often make an important contribution to the appearance of
Conservation Areas, and so are given special protection. Liaison with
the Local Planning Authority Department is required with regard to
the removal of any trees in a conservation area or those protected
by a Tree Preservation Order (TPO).
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For further information
Standard for TfL products
These standards intend to outline basic

principles and therefore cannot cover every
application or eventuality.
In case of difficulty or doubt as to the
correctness in the application of these
standards, please contact TfL Corporate Design.
Telephone: 020 7126 4462
Internal extension: 64462
Email: corporatedesign@tfl.gov.uk
All TfL corporate design standards are available
from the TfL internet site.
tfl.gov.uk/corporatedesign
Issue 4, January 2009

Transport for London
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Standard for TfL products

Transport for London

Standard for TfL products - Introduction

Standard for TfL products - Introduction

With over 11 million passengers every day, Transport for London

Standard for TfL products - Identification

1.1 Interchange totem

Standard for TfL products - Identification

The interchange totem provides Transport for London (TfL) with an

1.2 Triple-sided totem

Standard for TfL products - Identification

The triple-sided totem provides TfL with a more authoritative street

1.3 Wall-mounted totem

Standard for TfL products - Identification

Wall-mounted signage aims to identify various TfL stations at street

1.4 Exterior roundel (wall)

Standard for TfL products - Identification

Designed specifically for prestige sites, this wall-mounted

1.5 Exterior roundel (ground)

Standard for TfL products - Identification

Designed specifically for prestige sites, this ground-mounted

1.6 Taxi pole

Standard for TfL products - Identification

Designed specifically for taxi ranks, this ground-mounted pole and

1.7 Bus stop

Standard for TfL products - Identification

1.8 Platform roundel (passenger side)

Standard for TfL products - Identification

The clarity of London Undergrounds (LUs) signage is as much

1.9 Platform roundel (track side)

Standard for TfL products - Identification

The clarity of LUs signage is as much part of the organisiations

1.10 Signage system

Standard for TfL products - Identification

The vitreous enamel-faced signing system is a modular design and

1.11 Directional information signage - wall-mounted

Standard for TfL products - Identification

Directional signage provides customers with both written and

1.12 Directional information signage - suspended

Standard for TfL products - Identification

Directional signage provides customers with information on station

1.13 Information way finding finger post

Standard for TfL products - Identification

Information way finding finger posts provide customers with

1.14 Local signage

Standard for TfL products - Identification

Local signage is designed to identify station amenities and local

1.15 Bus stopping point

Standard for TfL products - Identification

The bus stopping point sign is designed to establish exactly where

1.16 Vinyl signage - standard

Standard for TfL products - Identification

These screen-printed, self-adhesive uPVC vinyl signs are particularly

1.17 Vinyl signage - glass-mounted

Standard for TfL products - Identification

These screen-printed, self-adhesive uPVC vinyl signs are particularly

2.0 Customer information

Standard for TfL products - Customer information

2.1 Digital clock

Standard for TfL products - Customer information

Clocks can be either digital or analogue and are designed to be a

2.2 Analogue clock

Standard for TfL products - Customer information