Business and IT Transformation Suite

Manage, Govern, and

Visualize Enterprise
Transformation
www.orbussoftware.com

Contents
iServer Business and IT Transformation Suite

Why is the iServer Collaboration Platform different?

Enterprise Architecture Capabilities 8

Business Process Analysis Capabilities

10

Governance, Risk & Compliance Capabilities

12

IT Portfolio Management Capabilities

14

ERP Process Management Capabilities

16

Communication Modules 18
Integration Modules 19
iServer Professional Services 20
Existing Clients 21

Business Process
Analysis
Enterprise
Architecture
ERP Process
Management
IT Portfolio
Managment
Governance
Risk and
Compliance

The iServer Business and IT Transformation Suite

provides enterprises with interchangeable
capabilities to manage, govern and visualize
Enterprise Transformation

iServer has a range of standards-based Solutions

to help organizations quickly adopt industry
best practices, including COBIT 5, TOGAF 9.1,
ArchiMate 2.1 , ITIL 2011 and BPMN 2.0.

Business and IT Transformation Suite

Enterprise
Architecture

Business
Process
Analysis

Governance,
Risk and
Compliance

IT Portfolio
Management

Collaboration Platform

Accelerators

Integration Modules

Communication Modules

Integrated Learning Center

Uniquely, the iServer collaboration platform

consolidates and enhances the de facto Microsoft
technologies of Microsoft Office and Visio to support
core domain specific solutions.

ERP Process
Management

Why is the iServer Collaboration

Platform different?

iServer Repository and Explorer

iServer turns single-user Microsoft Visio into a dynamic multi-user platform,

bringing information into a central repository that supports enhanced
collaboration, decision making, and analysis. The repository provides key
features including role-based permissions, change management, import/
export, and search. iServer Explorer is a panel that sits within Visio, allowing
users to query the repository and drag existing items onto the page
when editing a diagram.

Ease of Use

iServer lets you use the best tried and tested tools
for the job, extending Microsoft Office and Visio
to provide collaborative modeling and analytical
capabilities, while preserving the familiarity and ease
of use of the original applications. This allows users
to continue working on all the valuable, existing
Microsoft content they have previously created.

Flexibility/Configurability

iServer Administrators have the control to

implement and support any framework, meta-model,
or notation required. This can be easily done from
the user interface, and without the need for costly
configuration services from the vendor.

Integrated Training and

Learning

iServer comes with an embedded Learning Center,

which includes product accreditation e-learning
courses, online help, a host of learning resources,
and newsfeed. There is also a full reporting
capability on team and individual training progress.

Speed of Adoption

iServers familiar, easy to use environment means

users can to be up and running within a week. Our
dedicated consulting and support teams are on
hand to offer installation and fast-start assistance; see
our Professional Services for more detail.

Presentation of Content

iServer has a selection of publishing options that

are unrivalled, including live web access to the
repository, publishing to HTML, live document
generation, and a fast publish to Microsoft
PowerPoint. See our communication modules for
more information.

Lower Total Cost of

Ownership and Fast ROI

iServer has a significantly lower price-point than

competitive products, and with the minimal training
and consultancy time iServer requires, its Total Cost
of Ownership is significantly less than other vendor
offerings. This low cost means a quicker
return of investment.

Enterprise Architecture
Capabilities
Central Repository for Enterprise
Architecture

The configured repository provides a shared environment

for architecture teams to produce models and
documentation. With Open Group standards provided
in the EA accelerators, users can benefit from preconfigured meta-models to facilitate consistency and
communication.

Generate Architecture Roadmaps

Quickly create roadmap diagrams to see the planned

transition of your architecture over time. Application,
Technology, and Project roadmap templates can be used
to present information clearly to stakeholders, and can
also be combined and interlinked to create a full picture.

Share your Architecture with

Stakeholders

BOOK A
FREE DEMO

With the host of iServer communication modules, teams

are able to share content in a clear and understandable
way to a variety of different stakeholders. The use of a
common language within the central repository offers
an unparalleled connection between the enterprise
architecture team and wider business.

To see iServer for yourself, sign up on

www.orbussoftware.com/demo
for a free demonstration
of iServer

Architecture
Vision

v
m t
b
n o ities ase ore h
rd c
d
em er t an b pl
en o p e
tal ro
bu v
s

Bus
i

ne
ss

Ar
c

twe
me
cons en a se nt
serv umer rvice
an d
i ce
p
that
rov
a
Ad
e
i
func stablis der
lo eci
t
h
pro gic sion
non- ional a es
c us -m
fu
n
para nction d
go ess ed ak
met
a
ve or to in
ers l p
r n t o de g
an e t
ro
inter for
act
tot cess con ce nsu e
ion
al
in tro cr
.
lim valu g p l on it
ne its e ro
ed o of c
se ft
t
sc he h
ss-f
al r
o
at
letio cused Ca
no
p
cap
f o outc ab
n
ab
o i
act ility e or me lity
i

of
l

rc

Logic
al Te
chn
lation of
olo
techn
gy
olog
oduct. A
Co
y in
mp
class
of te frastruc
on
ageme
chno
en
t
nt soft
t
logy ure th
ware
RP) su
p
a
rod at is
s pa
it e , o
u
r
r
c
t
a
ase req
t; fo inde
of a
uest Comme
n
r
Ent
exa pend
proc
r
c
i
a
e
e
essi
m
ng e l Off-T rprise ple nt o
,
f
h
nt e
rpr e-Sh Res supp a
o
ise
e
ser lf (C urce ly
vic OT
Con
e.
S)
ty
An a trac
gre
be
e t

tn

Vi

sA
es

Proliminary

sin

quiremen
ts,

ha

n
For suing al f
a
wit exam par cto
hin
p tic r
co the le, ula
n
to stra orga cus
off in n
er in iz
ef g
fe
c

Bu

, Re

ure

on
si

les
ip

su
at least a pporting
le & a measure
rationa
of importance.

ect

a
a n iz
int org et
tra s an me
ns ent es to ot ha
Co prev ach a is n o
o at
ally
at p r
th p r d ion ion
r a me , reg izat
to ion rgan tome
at e o cus
th ive
t

er
es h,
liv ag
de ck oac
is pa ppr nd
at ork g a ed a us
w nin nc inuo
e
n
a qu ont lue.
se e c s v a
id es
in

Business Archit

rc

ap

te
hi

ure
ct

on

Information
Systems
Architecture

sion
eci
g d for a
ate
ces
als,
un
usine
h
h
y in
the b usiness from inside or outside
and objec with it
an roac es wit
p
b
p
me
li
ti v e
the organization an
m p
l
f
p
The duct
a
O
d
ro co a om n-of
pro
unit rganiz sures s,
may be resolved
nt h ac ution ss c a sig
s
e
D F
a
h
.
t
m
o
t
io
of
exte
ca eliv un
C wit xec roce ple, uest er the
rna ay inc n
f inside or outside
p e c
h off
lp
ution o
lu
bu s
ep e p am req et
exec cess. the organization.
or al abil rs
ines arties de
st ine at a r ex se s wh n sign
ro
ga i g it i
p
n
s
o
a
t
a
i
k
a
m
i
r
h
ec n ne
g an p a
n
r t Fo ch ec ith
er
iza rtne d
re ia. pur t ch is w heth ority.
g es iza
ti o
ns r
or ove sar ti
er he tha est or w auth
.
ga rn il
t s
Principle
r, er
n
qu
b ref iza e
es re este igh
s
e
t
v
a
i
t
t
e
a
m
t
i
l
ent of
us er t
e u oh
A qua
ine re
that should be me
eq g t
An
ss
intent
t
the
in
e
architecture. Ha
by
pur xter
s
by the
ed
.

Requirements
Management

c
c
z
u
r
r
e
o
ry rm a p pu obj
Act or system t
da fo le, ising ess
era
on,
p pr
zati tes or int p
u n s to
sin
ani
e
r
a
i
g
s
t
e
bu
ie xam om
, or
t ini
a sal
,
a
n
e
h
mer
r e t, c item
rso le t ampl
usto
e
c
o
x
r
e
jec nd
A p as a s; for to visit or extern
a
h itie vels
al
uto
tern
a
tiv
the a
ac ho tr be in on. In al eq
ti
y
w
igin
ma aniza an or uld be c
,
org ustry rer wo n auto
n es s y
u
ind ufact r by a nte
tio sin sel
to
n
ti
bu clo an ot
ma an ac hip tha ain a
es to ut n itly
ch
rs
b lic e
ale ply
d
de sup
on exp y th so
its
y b Al
d n. as
io to tion
d unc
f

lementation
overnance

Data Entity
sulation of data that is re
An encap
cogniz
ed b
main expert as a thin
Log
ya
business do
g. Log
ica
ical d
lD
be tied to application
ata
at
entities can
s, repo
sitori
enc A bou a Co
and services and may be str
es ,
aps
mp
nd
uctur
u
l
a
e
to implementation co
to f
tes ary z one
d
according
nsidera
o
r
m a relat one nt
be
tions
h
e
th
el d
.
lo
d
pro ; for gical data at
cur
e
Data
em xam loca enti
p
e
t
ion ties
nt
l
Arc
inf e, e
t
hit
A
Event
b
ec ormati xterna o
en o
An organizational
tur
on l
Or g
ti
an
.
uct
e
state change tha
Fo t
A se izati
Prod utput
t
on
lf -c
O
riggers processin
t
o
o
U
y
n
b
o
g
b
f re
tai
n
rated
go sour ned it
gene
ss. events; may origin

Business
Architecture

rin
c

Architecture
Change
Management

TOGAF 9.1 Content Meta-Model

Accelerators available
for your EA
Implementation
TOGAF 9.1
Exchange Data with
Other Tools and Systems

iServer facilitates the export and import of vital

data to enable the documentation of enterprise
architecture. iServer Diagram Exchange enables
the migration of data from legacy tools, while
iServer Data Exchange allows data such as objects,
relationships, and meta-data from external sources
to be imported into the repository, resulting in a
vast reduction in time.

Assess the Impact of Change

With a range of analysis tools, users are able to

perform change management on the architecture.
This in-depth analysis allows organizations to
reduce the risk of change through traceability
across all levels of the architecture. Component
level version management, with roll-back
and archive features, provides a platform for
architecture governance.

The comprehensive TOGAF 9.1 Accelerator

includes everything an organization needs
to implement TOGAF. This includes a
complete set of diagram and deliverable
templates, implementation of, and process
guidance for, the architecture development
method (ADM), and support for TOGAF
concepts and techniques such as Gap
Analysis, TOGAF Reference Models and the
Enterprise Continuum. This accelerator is
fully certified by the Open Group.

ArchiMate 2.1

iServer provides complete support for the

ArchiMate standard, including the full notation,
meta-model and viewpoints (templates) as
well as a number of resources. This accelerator
is also certified by the Open Group, and
many iServer customers use ArchiMate in
combination with the TOGAF 9.1 Accelerator.

Tool Accreditation

iServer user accreditation provides

interactive e-Learning courses with a
specific EA stream to introduce users to
the TOGAF method as well as the
ArchiMate modeling notation.
Provided by

a
d at
t
en
ted
d.
on rela
he l
mp tes
be
Co ula n to
ess
ps
ta
tio busin er
Da nca oca
r
ad
al at e cal l orde er he
ic
d
i
ys e th hys hase se or odes.
p
a
n
c
Ph n

Business Process
Analysis Capabilities
Central Repository for Business
Process Analysis

The iServer Platform provides a central repository for

business analysts to collaborate on business process
models and associated documentation. The BPA
accelerators enable teams to choose from industry
recognized standards and notations to implement
structure and ensure consistency.

Share your Process Content

Processes need to be shared with business stakeholders,

process owners and end users. With iServer Portal,
teams have the ability to publish processes online where
they can be browsed, used or reviewed by their target
audience in real time.

BOOK A
FREE DEMO
To see iServer for yourself, sign up on
www.orbussoftware.com/demo
for a free demonstration
of iServer

Simulate Processes

Using iServer Process Simulator, teams can visualize their

ideas for process change, analyze the impact of those
changes, and compare multiple business scenarios. It
also enables teams to qualify multiple possible future
outcomes, determine optimal process pathways, and
justify investment for change in a risk-free environment.

Improve

Deliverable
Deliverable x

Completed

Control

Deliverable
Deliverable x

Completed

Accelerators available
for your BPA
Implementation
BPMN 2.0
Generate Process
Documentation

Create attractive deliverables for stakeholders

using iServer Live Documents to publish live
data into Microsoft Word. Training materials,
process narratives, work instructions, and business
requirements documents can be quickly generated
and kept up to date with repository content by
simply refreshing.

Import Business Processes

iServer Diagram Exchange can translate diagrams

from most tools into Visio diagrams, which can
then be re-used within iServer. BPMN processes
can be imported via XPDL or BPMN 2.0 XML, while
other diagram types and proprietary BPA tool
formats are also supported, allowing migration of
processes from legacy tools.

BPMN 2.0, produced by the Object

Management Group, is the industry
standard modeling language and notation
for business processes. iServer provides
complete support for the BPMN 2.0
standard, providing a set of BPMN Visio
templates that have been used globally by
tens of thousands since the launch of the
standard.

Lean

Designed to reduce waste and kick-start

business process improvement, the Lean
Accelerator includes a pre-configured
repository built around the DMAIC process
improvement methodology. Its custom
meta-model builds on the iServer BPA
Solution, and includes templates and
stencils for your Lean initiative.

Tool Accreditation
iServer user accreditation provides
interactive e-Learning courses with a
specific BPA stream to introduce users to
the BPMN 2.0 notation as well as Lean
methods.
Provided by

Governance, Risk &

Compliance Capabilities
Central Repository for
Governance, Risk, & Compliance

The single source of truth provided by the GRC

repository enables all governance, risk, and compliance
information to be centrally managed and referenced
within the organization.

Streamline Regulatory Compliance

Using iServers powerful analysis tools, the introduction

of any additional regulations applied to your organization
is made easy. By relating these controls to the COBIT 5
baseline, iServer can identify any duplication, allowing for
faster integration and minimal impact on the business.

BOOK A
FREE DEMO
To see iServer for yourself, sign up on
www.orbussoftware.com/demo
for a free demonstration
of iServer

Identify & Assign Process

Ownership

Pre-defined RACI matrices based on COBIT 5 best

practices allow the assignment of process, issue and
goal ownership across the organization, supporting
the governance and control structures, and ensuring
compliance.

Accelerators available
for your GRC
Implementation
IT Governance
Clarify Business Strategies

The iServer GRC repository allows users to easily

view the relationships between enterprise and
corporate level goals, as well as the lower level ITrelated goals. The insight into business alignment
allows for a holistic approach to IT management,
and ensures business value is realized.

Increase Audit Efficiency

With out-of-the-box reports, guidance, and

assessments accessible directly from the GRC
repository, both internal and external audit
efficiency can be increased substantially. This
reduces business disruption often associated with
IT audits.

Assess & Manage Risk

Identify, assess, control, and report on risks across

your organization. The tools available as part
of this Solution allow quick analysis of any GRC
components to help understand the impact and
traceability of Risks, Controls, Processes, and Goals.

Aligned with ISACAs COBIT 5 business

framework, the IT Governance Accelerator
provides best practice resources, models,
and guidance, including COBIT 5
Principles and a COBIT 5 meta-model. This
accelerator is designed to support any
organizations IT governance efforts while
also ensuring COBIT 5 compliance.

ITIL 2011

iServer provides a complete set of ITIL

best practice process diagrams modeled
in BPMN 2.0, together with supporting
documentation and resources. The
ITIL model is based upon the ITIL 2011
documentation, and provides diagrams,
checklists, instructions, and guidance notes
that span the five core ITIL disciplines.

Tool Accreditation
iServer user accreditation provides
interactive e-Learning courses with a
specific GRC stream to introduce users to
the IT Governance and ITIL Accelerators.
Provided by

IT Portfolio Management
Capabilities
Central Repository for IT
Portfolio Management

The repository enables you to inventory and manage your application

and technology portfolios in a single central location, capturing
relevant information such as costs, lifecycle dates, ownership and
health assessments.

Consolidate Your IT Portfolio

Perform portfolio consolidation analysis to identify applications

which support the same business services, and the percentage by
which these applications overlap. This optimization of the application
and technology portfolio by consolidating duplicate or redundant
applications and technology can help reduce operating costs and
improve efficiency.

BOOK A
FREE DEMO

Generate Views of the IT Portfolio

Visio views can be generated and managed directly from the

repository. Roadmap templates are also available to help present
how the application and technology portfolio will change over time,
showing transformation in an easy to understand format. Show the
increase
and reduction of cost, and how applications and supporting
To see iServer for yourself, sign up on
technology are phased in and out over a certain period.
www.orbussoftware.com/demo
for a free demonstration
of iServer

Compare Application
Performance

Conduct application scoring exercises to identify

your applications business and technical fit
relative to the organization. Scoring results can
be visualized through iServer Visio templates, or
automatically using the APM reports provided
with iServer Reporting Services.

Measure Performance
Against Specific Strategic
Objectives

Executive dashboards enable the CIO, architects,

and other stakeholders to quickly digest
key statistics, as well as drill down into more
information if required. The range of reports and
views provide increased visibility of the portfolio
within the business, revealing how the application
landscape supports key processes and functions,
and aligns to business strategy.

Understand Change Across

Your Portfolio

Impact Analysis visualizations can be used

to identify applications using old technology
components, and to assess the impact on
business processes if certain applications are
retired. By comparing the baseline and target
libraries, metrics such as total cost change,
change in total number of applications, and cost
per application can be evaluated.

ERP Process Management

Capabilities
Central Repository for ERP
Blueprint Definition

The iServer repository provides a shared environment

for process modeling teams to capture and refine ERP
process requirements, in the standard BPMN 2.0 notation,
and create new Blueprints (scenarios, processes
and procedures,) for implementing or upgrading
your ERP solution.

Share, Review and Validate ERP

Blueprints

Use iServer Publisher and Portal modules to ensure up to

date and correct Blueprints for your ERP implementation
by publishing process and procedural content out to all
stakeholders for direct feedback and verification, prior to
live system configuration.

BOOK A
FREE DEMO
To see iServer for yourself, sign up on
www.orbussoftware.com/demo
for a free demonstration
of iServer

Generate Business Blueprint

Documents Quickly and Easily

With iServer Live Documents, ERP implementation

teams can generate Business Blueprint documents
in minutes, populated with repository process and
procedural content. As repository content changes, smart
components mean Blueprint documents can be can be
instantly refreshed and kept up to date.

Accelerators available
for your ERP Process
Management Solution
BPMN 2.0
Import and Update Blueprints
from SAP Solution Manager

Existing business Blueprints in SAP Solution

Manager can be imported into the repository via
iServer SAP Connect* for customizing or updating,
greatly reducing the time needed to either create
new Blueprint definitions or update your current
SAP Blueprint project landscape.

Deploy Blueprints into

SAP Solution Manager

Complete and verified Blueprints created in iServer

can be deployed directly via iServer SAP Connect*
to update or create new Blueprint projects in SAP
Solution Manager. This direct integration minimizes
time taken to create projects on Solution Manager
and avoids any errors during translation.

*Available in Q1 2015

BPMN 2.0, produced by the Object

Management Group, is the industry
standard modeling language and notation
for business processes. iServer provides
complete support for the BPMN 2.0
standard, providing a set of BPMN Visio
templates that have been used globally by
tens of thousands since the launch of the
standard.

SAP Blueprint

The SAP Blueprint Accelerator provides

a pre-configured iServer repository to
support fast identification and modeling of
SAP processes. Pre-defined SAP Objects
(Scenarios, Business Processes, Process
Steps) and a Transaction library are
available out-of-the-box, allowing for the
fastest start to any Blueprint phase of the
SAP implementation lifecycle.

Communication Modules

Share repository content with key

stakeholders and the wider business
iServer Portal

Allows users to share their repository content (models and

documentation) online with the rest of the enterprise, improving
engagement and increasing the visibility and buy-in to the work each
team is doing.

iServer HTML Publisher

Create interactive websites (publications) by publishing repository

content to HTML, increasing the visibility of content and enhancing
collaboration across the enterprise. The module offers full crossplatform support including phones, tablets, and desktops, so anyone in
the organization can be reached whether in the office or on the move.

iServer Live Documents

With this module, users can quickly generate customized, repository

based documentation within the familiar Microsoft Word environment.
The documents also refresh whenever the source material is changed,
greatly reducing the time taken for teams to produce key deliverables.

iServer Reporting Services

iServers reporting engine is built upon Microsoft SQL Reporting

Services, Microsofts standard reporting platform. This means business
users can leverage existing skillsets to quickly and easily generate
reports and engage the wider business.

iServer BPMN Web Modeler

Enables non-iServer business users to create BPMN 2.0 compliant

process diagrams using a simple web-browser interface. With this
simple process discovery diagramming tool, these users are able to
contribute to the overall modeling efforts of the organization.

Integration Modules

Connect with established Management

Systems and legacy tools
iServer Data Exchange

Easily load large quantities of data into the repository from Excel or XML sources
through an easy to use import wizard. This bulk-import facility ensures huge timesaving when populating the repository, and minimizes the manual effort needed to
keep iServer in sync with other tools.

iServer Process Simulator

Allows users to create powerful process simulations from models created in

Microsoft Visio, the modeling interface for iServer. This provides risk-free animated
visualizations which allow analysts to determine precisely which processes and
scenarios will provide the best results for the organization.

iServer BPM Connect

Allows users to export Visio process diagrams for import and execution within
a Business Process Management Suite (BPMS). This facilitates the automation of
business processes modeled within iServer. Available from 2015.

iServer SAP Connect

Creates a bi-directional interface between iServer and SAP Solution Manager for the
interchange of business processes, transactions and documentation, accelerating
SAP implementations and upgrades by making use of iServers powerful modeling
interface, web-based communication and reporting capabilities.

iServer Data Modeler Connect

Bridge the gap between Data Modeling experts and Architects by integrating data
models with iServer via Microsoft Visio. Data Modeler Connect not only saves times
and eliminates duplication of effort but also eliminates discrepancies between the
data and architecture domains.

iServer BI Connect

Allows organizations to leverage the iServer repository as an additional data source

for their existing Business Intelligence toolset, enabling stakeholders to browse
iServer data dynamically for data discovery and ad-hoc reporting, via configurable
dashboards in the third party BI tool.

iServer Professional Services

iServer Proof of Concept Service

Orbus Software offer a free, bespoke PoC service, for those

prospective customers looking to invest in iServer. This provides the
opportunity to road test iServer against the teams requirements by
using their own data.

iServer Consulting Services

Orbus Software offer a variety of consultancy packages to help

get the best out of iServer, including installation, configuration,
customization, and tailored fast-starts. These packages are
designed to suit the customers specific needs, and are supported
by a dedicated consultancy and support team.

iServer Support Services

As part of the iServer Global Community, users have access to

unparalleled technical support in all regions. Our team of support
personnel, product developers, and certified consultants are
available from day one of implementation, and our satellite offices
in key regions enable us to deal with local customer requirements.

iServer Training Services

Training is available in a variety of levels and

formats to enable full and fast adoption of iServer.
End User, Administrator, and Train the Trainer
training can be delivered in a classroom based
environment either onsite or online. Our training
partner, Good e-Learning, also offer iServer
Accreditation online courses.

iServer Hosted Solution

The iServer platform can be offered as a fully

hosted, cloud-based solution. This includes a
fully configured environment, without the need
for onsite hardware, which can be dynamically
configured and updated depending on your
changing business needs.

Global Offices and a Selection of Customers

London

Head Office

Copyright 2015. All rights reserved.

No part of this publication may be reproduced, resold, stored in a retrieval system,
or distributed in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior permission of the copyright owner.
Such requests for permission or any other comments relating to the material
contained in this document may be submitted to: marketing@orbussoftware.com
Orbus Software UK
London

Orbus Software US
New York

Orbus Software AUS

Sydney

Orbus Software RSA

Johannesburg

enquiries@orbussoftware.com | www.orbussoftware.com
Seattle Software Ltd. Victoria House, 50-58 Victoria Road, Farnborough, Hampshire, GU14 7PG. T/A Orbus Software. Registered in England and Wales 5196435