Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
photos
Contents
Introduction ............................................................................................................... 3
1. The Identica software ......................................................................................... 5
1.1
Internet access ............................................................................................ 5
1.2
Minimum specification ................................................................................. 5
1.3
Logins ......................................................................................................... 6
1.4
Key codes ................................................................................................... 8
1.5
Installing the Identica software .................................................................... 8
1.5.1
Before you begin ..................................................................................... 8
1.5.2
Downloading the Identica software .......................................................... 8
1.5.3
Installing Identica ................................................................................... 10
1.5.4
Installing Identica on other PCs or Laptops ............................................ 11
2. Before an exam ................................................................................................ 11
2.1. Information for candidates ......................................................................... 12
2.2. Getting consent from candidates ............................................................... 13
2.3. Making entries ........................................................................................... 13
2.4. Downloading the candidate files ................................................................... 14
2.5. Exporting and importing files ..................................................................... 18
3. On the exam day .............................................................................................. 20
3.1. Preparing the venue .................................................................................. 20
3.2. Opening the file ......................................................................................... 21
3.3. Testing the software .................................................................................. 22
3.4. Searching for a candidate in the file .......................................................... 24
3.5. Taking a photo with Autocapture ............................................................... 25
3.6. Taking a photo with Manual Capture ......................................................... 26
3.7. Guidelines for taking a photo ..................................................................... 27
4. After the exam .................................................................................................. 27
4.1. Exporting/Importing candidate photos ....................................................... 27
4.2. Uploading the file ...................................................................................... 28
4.3. Old files ..................................................................................................... 29
5. Frequently asked questions.............................................................................. 30
6. Troubleshooting ............................................................................................... 30
2
Guide to Test Day Photos
Version 8.0 (26 July 2016)
Introduction
Cambridge English Language Assessment exams have become increasingly high
stakes, with more than 20,000 organisations worldwide recognising them for a range
of purposes, including for immigration and access to courses at higher education
institutions.
As a result of this, Cambridge English Language Assessment introduced test day
photos as an additional security feature for our exams.
This table summarises which exams you need to take photos for:
Exams
Are photos
mandatory for all
candidates?
PET
FCE
CAE
CPE
BEC
ILEC
IFCE
(including CB, not
including for
schools)
Yes
If running the
speaking and written
papers on two
different days, take
the photo on the first
day and check it on
the second day
Importing and exporting candidate data and photos between your PCs,
laptops and memory sticks. (You will need to do this if you use a PC or
laptop which is not connected to the Internet)
Identica is fully integrated with our online entries systems so that you can download
and upload data as required without needing to visit each site (although you will need
your login details for these sites to complete some actions in Identica).
The software has been developed so that the images you capture are as good as
they can be (particularly if you use Autocapture). Once the photo has been taken,
either automatically or manually, Identica crops the photo to passport size.
This booklet explains the process and the software. If you have any further questions
that are not answered here log into our support site
https://support.cambridgeenglish.org. Here you will find a number of articles and
3
Guide to Test Day Photos
Version 8.0 (26 July 2016)
guides to assist you in using the Identica software. You can also contact the
Helpdesk on https://support.cambridgeenglish.org or call +44 1223 553997
Please note that this document has been written solely for the Identica software. It
does not provide instructions on the installation and use of the webcam that you will
use to take the photos. You will need to refer to the webcams own user guide or the
manufacturers website for this information.
4
Guide to Test Day Photos
Version 8.0 (26 July 2016)
whether the photo is being taken on the day of the Speaking test or written
paper
how many candidates are at a particular venue (it can take between thirty and
ninety seconds to process each candidate).
1.1
Internet access
You need access to the internet when downloading and uploading files. You do not
need access to the internet when taking photos.
Minimum specification
The following minimum specification of laptop/PC is needed:
Software:
Hardware:
Memory: 60Mb hard disk storage space is required for the software with
additional file space of 100kb storage required for each candidate photo taken.
Webcam: Please use one of the following cameras which have been tested and
are fully compatible with the software up to Windows 8:
Please note that webcams other than those stated below will not be
compatible with Identica and will not work with the software. You should
ensure that the webcam is the exact model as listed below.
Microsoft LifeCam Cinema
Microsoft LifeCam Studio
Microsoft Lifecam HD 6000
(ideal for laptop users, may not be suitable for desktop PCs due to fixing attachment)
Logitech WebCam Pro 9000
Logitech HD Pro WebCam C910
Logitech HD Pro Webcam C920
Logitech Quickcam Pro 9000
Logitech Quickcam Fusion
5
Guide to Test Day Photos
Version 8.0 (26 July 2016)
For Windows 10 the following webcams have been tested and are fully
compatible with Identica.
Please note that webcams other than those stated below may not be
compatible with Identica and may not work with the software. You should
ensure that the webcam is the exact model as listed below.
Microsoft LifeCam Cinema
Microsoft LifeCam Studio
Logitech Quickcam Fusion
Please note that you should check the webcam compatibility with the laptops
or PCs that you are planning to use.
Do not use integrated webcams that face the laptop user. Make sure that these
are disabled or they may stop Identica from working correctly.
You will need to install webcam drivers on each of the laptops or PCs being used.
For instructions on how to do this please refer to the webcams user manual. Please
note that drivers provided on CDs included with webcams are sometimes out of date.
The most recent drivers are available to download from the manufactures website.
Upgrading your Windows operating system
If you wish to upgrade your operating system, to Windows 10 for example, we
recommend that you do this outside of a session window and not whilst session data
is stored on the laptop. After an upgrade you may be required to reinstall Identica
and re-download any existing session data. You should not upgrade your operating
system while you still have photos that need to be uploaded.
1.3 Logins
On the Home page there are a number of possible actions.
6
Guide to Test Day Photos
Version 8.0 (26 July 2016)
For some of these actions you need to use your login details, and for others you
need a Key:
Exam
ILEC, ICFE
Download files
Upload files
Capture photo;
Export/import
files
For the first installation, you will need to have access to the internet to
download the file from the customer support website. For additional
installations you can export the necessary files onto a USB memory stick and
import them from there if no internet connection is available.
You must have full Administrator access rights on each of the PCs or laptops
where you want to install the Identica software.
The download will include both the Identica software and the .NET
Framework. If this is a new installation the .NET Framework will need to
install on each PC or laptop running Identica. This installation time may vary
depending on your set up.
8
Guide to Test Day Photos
Version 8.0 (26 July 2016)
Browse to the location where you wish to save the file. Click Save and the file
download will begin:
9
Guide to Test Day Photos
Version 8.0 (26 July 2016)
When the download has finished, close the dialog box. You are now ready to install
the software.
10
Guide to Test Day Photos
Version 8.0 (26 July 2016)
2. Before an exam
Software and hardware:
Make sure that each venue has access to a suitable laptop (or PC)
and webcam
Connect the webcam to the laptop and ensure that any associated
webcam drivers or software are installed. We strongly recommend that
you test each laptop and webcam to ensure everything is working
Download the candidate file from Identica and give a copy to each
venue that will be taking photos
Make sure whoever will be taking the photos has the centres Key for
the correct month.
11
Guide to Test Day Photos
Version 8.0 (26 July 2016)
In each venue, you will need an area where you can take photos.
Ideally this should have a neutral backdrop (such as a blank, white
wall) and good lighting
12
Guide to Test Day Photos
Version 8.0 (26 July 2016)
You must not accept supplementary candidates (e.g. candidates that register
with you shortly before the test date) unless you have added an entry to the
relevant entries system and included this candidate in the test day photo file.
13
Guide to Test Day Photos
Version 8.0 (26 July 2016)
14
Guide to Test Day Photos
Version 8.0 (26 July 2016)
Tick the Display Admin Options tickbox. Two further rows are displayed on the
screen. These additional rows allow you to download exam session files and upload
candidate photos.
15
Guide to Test Day Photos
Version 8.0 (26 July 2016)
You will be asked for login details. Select the appropriate entry system from the drop
down list and type in the associated username and password and then click login.
Ensure you have selected the correct entry system from the drop down list
otherwise the candidate files will not appear in Identica.
If you wish to set a default group you can tick the Remember Selected Group box.
16
Guide to Test Day Photos
Version 8.0 (26 July 2016)
17
Guide to Test Day Photos
Version 8.0 (26 July 2016)
Select the appropriate date range using the two calendar fields at the top of the
window and click Download. All of the relevant candidate files for your centre during
the dates that you specified are displayed in the window.
For main suite exams, candidate files become available for download 28 days
before the start of the Speaking window. You cannot download the files before
that date.
The final column is labelled Key. This contains the code that you and your
invigilators will need for opening the file to take the photos. You must make a
note of this Key and pass it to your invigilators.
Click Home to go back to the Home page. The candidates data is now available to
you.
4. Remove the USB drive and plug it in to the second laptop or PC.
5. Open Identica by double-clicking the icon on the desktop.
6. On the Identica Home page, select Import Files and click Next. The Import
Files Window is displayed.
19
Guide to Test Day Photos
Version 8.0 (26 July 2016)
7. Browse to the memory stick and click Import Files. A file selection window
will be displayed and you can select the file(s) you want to import by clicking
Open.
8. The files that you have imported will be shown in the table and will be
available when you want to capture photos.
If you need to export the file on to other machines, repeat this process from step 4.
3.
Setting up your venue correctly can help you to process candidates more quickly and
will reduce the need to retake photos.
Backgrounds for photos: Use an area that has a plain background. If possible, use
one which is light or solid white. Use a plain sheet as a backdrop if the colour of the
wall is not suitable.
If you have a queue of candidates, make sure that they are not in the background
when you are taking the photos.
Spacing: Make sure that there is a good distance between the candidate and
camera. This will ensure a properly framed and focused image. Make sure that the
candidate is directly in front of the camera.
Lighting: Good quality lighting is the most important factor for taking the photo.
You should choose an area free from harsh light (such as by a window or overhead
light sources). If you are using light from windows, it is best for the candidate to face
the light directly. This will minimise shadows.
20
Guide to Test Day Photos
Version 8.0 (26 July 2016)
The lighting should be sufficient to light the subject and provide a clear image
without the use of a flash. You could use one or two freestanding lights, with
attached light diffusers, or natural light.
The following diagram shows an incorrect and a correct way to position the camera
and the candidate.
21
Guide to Test Day Photos
Version 8.0 (26 July 2016)
Note: If you need to capture photos for multiple exams you should use the standard
CTRL and SHIFT functions to highlight the required exams and then click Next. This
functionality should be used if capturing photos for multiple exams on the same day
and at the same venue.
4. You will be asked for the Key. Type in the six character Key code and click OK.
You will see the Capture Photos - Candidate window.
22
Guide to Test Day Photos
Version 8.0 (26 July 2016)
To test the system, on the Capture Photos - Candidate window, click Test Photo
Capture.
This will take a photo (but not save it). If it is a good photo, you will see the message:
The frame is a good frame.
If there is anything wrong with the setup or the photo, you will see an error message
in red, below the image frame.
There are a number of these error messages, the most typical ones are:
Invalid pose there are issues with the image. Additional information may be
displayed to help you identify the issue, such as facial obstruction or an improper tilt
or angle of the head.
No face detected the candidate is not fully in the frame or they are positioned so
that the camera cannot detect a face.
Too high in frame part of the candidates face is being cut out of the top of the
image frame. Adjust the camera, or the seating position, to make sure the candidate
is in the centre of the image.
Too low in frame part of the candidates face is being cut out of the bottom of the
image. Adjust the camera or the seating position to make sure the candidate is in the
centre of the image.
When you are sure that it is working correctly, you can start taking photos of
candidates.
23
Guide to Test Day Photos
Version 8.0 (26 July 2016)
Select either Enter number or Enter name, type in the information and click Find
candidate. You will then see the candidate information.
If you searched by candidate number, you will see just that candidates information. If
you searched by candidate name, you will see a list of all possible matches. Select
the right one (you will also see their details at the bottom left of the screen).
The diagram on the left shows the results of searching by candidate number, the one
on the right shows the results of searching by candidate name. After searching by
candidate name the search field will default back to search by number.
Remember to also check the candidates ID. If the ID matches, and the details on
the screen are correct, you can take the photo.
24
Guide to Test Day Photos
Version 8.0 (26 July 2016)
25
Guide to Test Day Photos
Version 8.0 (26 July 2016)
27
Guide to Test Day Photos
Version 8.0 (26 July 2016)
28
Guide to Test Day Photos
Version 8.0 (26 July 2016)
5. You will be asked to enter the Key for the month. Type in the Key and click OK to
transfer the data.
6. You will see a message telling you that the files have been transferred and asking
you if this completes the batch. Click Yes if you have finished uploading photos
for all candidates at all venues for this exam session. If you have not finished
uploading all the session candidates, click No.
7. Click Home to return to the Identica Home page.
Please note that you should only tick complete if all files from all venues have been
uploaded and there are no further files to upload for that exam session. If you tick
yes for complete, you will not be able to upload any more photos to that
session for any of your venues.
Centres in the UK, Asia, Africa and Australasia who are required to take test day
photos on the first day of exams and check on the second day, should not mark
sessions as completed until the second day. Once sessions are marked as
completed, photos cannot be viewed in Identica for checking purposes.
without the system being accessed then the files are not deleted and remain on the
hard drive until the next time the software is opened. The software cannot delete files
from USB memory sticks so you must manually delete these as soon as possible
when you no longer need them.
6. Troubleshooting
I have forgotten or lost my Key. Can I retrieve this? see sections 1.4 and 2.4.
To retrieve your Key you should re-download the session. Go to the Download
Exam/Sessions Screen and log in using the appropriate username and password,
this could be your Cambridge English Online details or your Cambridge English Online Entries details. Re-download the appropriate session and note down the Key.
Note: The session is only available to download and re-download up to the last
exam date (usually the last date of the Speaking window).
30
Guide to Test Day Photos
Version 8.0 (26 July 2016)
I have made some late entries but they are not showing in Identica
If you submit any new candidate entries after having downloaded the session file in
Identica you will need to go to Identica and re-download the session file into Identica.
Once you have done this any candidates added since the first download will be
included in the file. Please note that new candidates must be named entries.
Reserve entries will not appear in Identica.
On the capture photo screen the image is displaying upside down or in a
different colour
Ensure that you have the latest webcam drivers installed. Some webcams come with
a CD which will include the required webcam drivers. If after having installed this you
still experience issues you should visit the website of the webcam manufacturer and
download the latest drivers from here. If your webcam does not come with a drivers
CD you will need to download the drivers directly from the manufacturers website.
On the photo capture screen there is no picture image and the display says
waiting or I am receiving the error message (DIRECTX_SDK)
You must use one of the compatible webcams as advised in section 1.2 of this guide.
Please check that you are using one of these.
If you are using a compatible webcam ensure that you have installed the correct
drivers for the webcam you are using.
Ensure that your webcam is connected properly. You should also ensure that no
other camera software is running at the same time as Identica. If you have a built in
webcam this should be disabled.
Identica is not showing correctly on screen and some parts are cut off.
Identica requires a screen resolution of 1024x768 to display correctly. For Windows
10 the screen resolution should be no greater than 1600x900. You may be able to
adjust your laptop/pc to this resolution. Some smaller notebooks or laptops will not be
able to display at this resolution.
For users of Windows 7 you will need permission to 'write' to the file.
I am having problems capturing photos
You should ensure that no other camera software is running at the same time as
Identica. If you have a using a computer with an integrated webcam this should be
disabled.
Identica is freezing when taking photos.
Ensure that no other camera software is running at the same time as Identica. If you
have are using a computer with an integrated webcam this should be disabled.
For further support visit the customer support site:
https://support.cambridgeenglish.org.
Here you will find a number of articles and guides to assist you in using the Identica
software, including posters to display in the area you are using to capture photos.
Identica does have 24/7 support with fully trained Helpdesk staff.
Centres are advised to contact the Helpdesk in the first instance if you experience
any difficulties with the Identica software on https://support.cambridgeenglish.org or
call +44 1223 553997
31
Guide to Test Day Photos
Version 8.0 (26 July 2016)
Actions
Download candidate entry file(s)
Candidate entry/session file(s) are available to downloaded into Identica 28 days in advance of
the first exam date (usually the first date of the Speaking window).
We recommend downloading 7 days in advance of the first exam date to capture any late
entries.
Candidate entry/session files(s) cannot be downloaded/re-downloaded after the latest exam
date (usually the last date of the Speaking window).
Once the candidate entry/session file(s) are downloaded there are no date restrictions around
importing and exporting.
Photo capture
Photos must be captured on a test day either the written test or on the Speaking test day.
Candidate file(s) and photos should be uploaded 5 days after the last exam date (usually the
last date of the Speaking window).
Deletions
File(s) which are more than 40 days old are auto deleted by the system.
Note: if the file(s) reside on a storage device such as a USB there is no control over deletions.
Pre-exam
Sections 1. and 2.
*Download and
install Identica
- section 1 p. 8
Get consent
from candidate
for capturing
their photo
*Submit entry
data online
- section 2 p. 13
*Launch Identica
and download
candidate entry
file(s)
Arrange to get
entry file(s) to
venues
- section 2 p. 14
- section 2 p. 19
section 3 p. 22
Take photo
and save
Exam day
Section 3.
**Launch Identica
and open
session file
- section 3 p. 20
- section 3 p. 21
- section 3 p. 22
- section 3 p. 24
Post-exam
Section 4.
- section 4 p. 27
* Upload candidate
data with photos
- section 4 p. 28
Results/photos
visible on
Cambridge English
Verification site
Mark session
as complete
- section 4 p. 29
Results/photos
visible on DIBP
verification site
(CAE only)
Results/photos
Results/photos
visible on
visible on candidate
preparation centre
result site
support site
33
Guide to Test Day Photos
Version 8.0 (26 July 2016)