1.

When did you start this business and why did you choose this kind of business at that
time? (mission)
2. How do you think the business environment at that time comparing with now?
3. Do you have any expectations about your business? Maybe become the best shop among
Kedah? (Vision)
4. How many staff you have now and is it enough for your business? How do they usually
work? (Operation)
5. Do you trust and satisfied with their work? Any errors happened? Why? (risk1)
6. Is there anything that make you feel as an obstacle to develop your business? (lack of
control, manual mistakes, unstable economic environment, government policies, fund,
fierce competition or increasing price of raw materials) (risks 2-15)
7. What do you usually do to settle the obstacles mentioned above? (techniques or method)
ask further explanation
8. Even though you tried to reduce the risk of.... What are the impacts caused by (risks
mentioned)? (loss of profit, loss of customers or low efficiency of working or quality of
products)
9. Do you think whatever you do,there are always some risks ? Are you aware of potential
risks when you operate your business? (buying materials with reliable supplier, store
them safely, check the records regularly and compare with accounts) do your employees
also have this kind of awareness of risks? (risk appetite and criteria)
10. What kind of risk that you still can accept? (acceptability)
11. What is your greatest weakness?
12. Wat kind of challenges youve faced in this business?
13. What are your enterprises strength? Are there potential competitors who can give you a
competition in the future?
14. How do you record your sales and purchases? Manually or by using system?
15. How you record attendance of your employee? (if any)
16. How do u record your inventory?
17. Have you ever experienced a loss of engaging in this business?