Product Support Guide

M199 / M200 / M203 / M204

RICOH Americas Corporation

Content ID# rfg062381

Introduction
Model Type

Color Printer

Launch Date

Color MFP

04/14/2014

Serial Number
Prefix

M199:
M200:
M199:
M200:

Product Code

X08
X09
407519
407521

M203:
M204:
M203:
M204:

X10
X11
407523
407525

Brand/Model Name
Product Code
M199
M200
M203
M204

Lanier
N/A
SP C252DN
N/A
SP C252SF

Ricoh
SP C250DN
SP C252DN
SP C250SF
SP C252SF

Savin
N/A
SP C252DN
N/A
SP C252SF

Product Concept
Small-Workgroup Color Laser Printer
Competes in low-end segment of the market where Brother and HP

dominate
Low Acquisition Cost
Compact Size
Eco-Conscious
M199 / M200

Small-Workgroup Color Laser MFP

Competes in low-end segment of the market where Brother and HP
dominate
11-20ppm (A4) Color MFP market is growing rapidly and is
projected to double 2012 placements by 2014
MFP placements exceeded SFP placements in 2012 and is
projected to return steady strong growth throughout the next 5 years
Low Acquisition Cost & Compact Size
Eco-Conscious
Ver.1.0

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M203 / M204

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Product Support Guide

M199 / M200 / M203 / M204
Table of Contents
Introduction ..........................................................................................................................................1
Model Type.......................................................................................................................................1
Launch Date .....................................................................................................................................1
Serial Number Prefix ........................................................................................................................1
Product Code ...................................................................................................................................1
Brand/Model Name...........................................................................................................................1
Product Concept ...............................................................................................................................1
Order Number...................................................................................................................................4
Main Frame ......................................................................................................................................4
Options .............................................................................................................................................4
Supplies/Yields .............................................................................................................................5
Option Compatibility .........................................................................................................................5
Branding Information ........................................................................................................................5
Configuration ....................................................................................................................................6
Main Frame Configuration.............................................................................................................6
MFP Options ....................................................................................................................................9
MFP Option Board Slot / SD Card Assignments ...........................................................................9
Feature Comparison to Previous Version .........................................................................................9
Installation ......................................................................................................................................10
Installation Requirements ...............................................................................................................10
Power Requirements ......................................................................................................................10
Space .............................................................................................................................................10
Foot Print ........................................................................................................................................10
Power Consumption / Noise Emission............................................................................................11
Power Consumption....................................................................................................................11
Noise Emission ...........................................................................................................................11
Installation Times............................................................................................................................11
Storage/Transportation ...................................................................................................................11
Parts / Special Tools / Maintenance ...............................................................................................12
PM Parts / Yields ............................................................................................................................12
Mainframe ...................................................................................................................................12
Options........................................................................................................................................12
Special Tools & Lubricants .............................................................................................................12
Target Reliability .............................................................................................................................13
Specifications / Documentation ......................................................................................................13
Mainframe ......................................................................................................................................13
Copier Enhanced Features.............................................................................................................16
Options ...........................................................................................................................................17
Paper Feed Unit ..........................................................................................................................17
Printer .............................................................................................................................................17
General Features of Printer Controller ........................................................................................17
M199, M203 ................................................................................................................................17
M200, M204 ................................................................................................................................17
Scanner ..........................................................................................................................................18
Ver.1.0

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M199 / M200 / M203 / M204
Scan to E-mail.............................................................................................................................18
Scan to Folder.............................................................................................................................19
Max. address numbers per sending (combination between E-mail and Folder)..........................19
Network TWAIN Driver ................................................................................................................20
Fax General Features.....................................................................................................................21
Transmission Features................................................................................................................22
Reception Features.....................................................................................................................22
Internet Fax Specification M204 Only .........................................................................................23
LAN-Fax Specification ................................................................................................................24
IP-Fax Specifications ..................................................................................................................24
MFP Supported Environments .......................................................................................................25
Terminal Service & Citrix MetaFrame .........................................................................................26
Mac OS .......................................................................................................................................27
UNIX Filter ..................................................................................................................................27
Novell Netware............................................................................................................................27
Utility Software................................................................................................................................28
Print Driver Information...................................................................................................................28
Other MFP Support Information ..................................................................................................30
Counters .........................................................................................................................................30
Paper ..............................................................................................................................................30
Recommended Throughput Material ...........................................................................................30
Non Recommended Throughput Material ...................................................................................31
Special Paper .................................................................................................................................31
Firmware Information......................................................................................................................31
Firmware ........................................................................................................................................31
Contact Information ........................................................................................................................32
Training Information........................................................................................................................33
Documentation ...............................................................................................................................33
Revisions ........................................................................................................................................33

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
Order Number
Main Frame
Item
M200
M204
M199
M200
M203
M204
M200
M204
NOTE:

Model Name

EDP Code
407521
407525
407519
407521
407523
407525
407521
407525

Lanier

Ricoh

Savin

Notes
See Branding Information

See Branding Information

Order Numbers are provided for reference purposes only. Please use your Pricing Guide for proper
order numbers to insure you receive the correct branding emblem.

Options
Item

Description

EDP Code

Product
Code

Common
/ Unique

500 Sheet Paper

Feed Unit

Paper Feed Unit

TK1010

406019

G849

Common

Ver.1.0

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Notes

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Product Support Guide

M199 / M200 / M203 / M204
Supplies/Yields
Item

Name

Order Code

Print Cartridge Black SP C252HA

Print Cartridge Cyan SP C252HA
Print Cartridge Magenta SP C252HA
Print Cartridge Yellow SP C252HA
Print Cartridge Black SP C252A
Print Cartridge Cyan SP C252A
Print Cartridge Magenta SP C252A
Print Cartridge Yellow SP C252A
Waste Toner Tank

407653
407654
407655
407656
407539
407540
407541
407542
406043

Target Yield
ISO/IEC

3 P/J_5%

6,500
6,000
6,000
6,000
2,300
2,300
2,300
2,300
25,000

4.4kp
4.4kp
4.4kp
4.4kp
1.7kp
1.7kp
1.7kp
1.7kp

Lanier, Ricoh, Savin

Toner

Toner
Waste Toner

---

Supply Yield Condition:

1)
2)
3)
4)
5)

ISO/IEC19752 & 3 page per job at 5% coverage is used to measure the above cartridge yields.
The condition is standard temperature and humidity.
This yield number may change depending on the circumstances and printing conditions.
Storage period for toner is 18 months.
Starter cartridge yield is 1,000 prints.

Option Compatibility
Category

Item

Mainframe

M199 / M200 / M203 / M204

Input / Output Option

TK1010: 500 x 1 Paper Tray

Compatibility
New (Unique)
Common

Branding Information
Branding is required as the machines are shipped as a generic version.
Ricoh version machines: You must attach the model label (provided) to the front cover.
Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug and Play name by
accessing "Engine Maintenance" in the "Maintenance Mode Menu". Select "PnP Name", and then select a plug and play
name.
Model

Lanier Branding Kit

Savin Branding Kit

407558

407557

M200 (SP C252DN)

M204 (SP C252SF)

Ver.1.0

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M199 / M200 / M203 / M204
Configuration
Main Frame Configuration
M199 / M200
1. Top Cover
2. Control Panel
3. Power Switch
4. Stop Fences
5. Standard Tray
6. Standard tray Extension
7. Top Cover Open Lever
8. Front Cover
9. Tray 1
10. Bypass Tray

Ver.1.0

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M199 / M200 / M203 / M204
M202 / M204 - Front

1. ADF (Auto document feeder) Cover

8. Extender for the ADF Tray

2.

9. Cover for the Exposure Glass

Output Tray for the ADF

3. USB Flash Disk Port

10. Exposure Glass

4. Control Panel

11. Standard Tray/Top Cover

5. Front Cover

12. Front Cover Open Lever

6. Bypass Tray

13. Tray 1

7. Input Tray for the ADF

14. Tray 2 (option)

Ver.1.0

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M199 / M200 / M203 / M204
M202 / M204 - Rear

1. Stop Fences

6. External Telephone Connector

2. Cable Cover

7. Rear Cover

3. G3 (analog) Line Interface Connector

8. Power Socket

4. Ethernet Port

9.

5. USB Port

10. Power Switch

Ver.1.0

Button for Sliding the ADF

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Product Support Guide

M199 / M200 / M203 / M204
MFP Options
MFP Option Board Slot / SD Card Assignments
N/A (No option boards or SD cards)

Feature Comparison to Previous Version

STD
Paper
Input
Op
Paper Output Capacity
Standard
Tray
Paper
Weight
Op. Paper
Tray
Warm Up Time
Processor Speed

M099/M100

M199/M200 M203/M204

250 Sheets + 1 sheet Bypass

500 Sheets x1
150 Sheets (LT/20lb)

250 Sheets + 1 sheet Bypass

500 Sheets x1
150 Sheets (LT/20lb)

60 160g/m2 (16-42lb)

60 160g/m2 (16-42lb)

60 105g/m2 (16-28lb)

60 105g/m2 (16-28lb)

30 Sec
400mhz

Common
RAM

M099-128mb
M100-256mb

Dimensions

16.5" x 19.4" x 18.7"

I/F

USB2.0, 10Base-T/100Base-TX

Network Protocol
Energy Star
Control Panel

IP4, IP6, Bonjour

V1.2 2
4 - Line LCD

Printing Speed LT
First
Print

Mono
F/C

Mono: 16ppm
F/C: 20ppm
Less Than 14 sec
Less Than 14 sec

Printer
600x600dpi, 1200x600 Dpi
2400x600 Dpi

Resolution

Duplex

Yes

Printer Language

Supply

Economy Color Mode

Locked Print
User ID/User codes
Black/Color Yield

M099 - GDI
M100 - PCL5c, PCL6, PS3
Yes
YES (*3)
YES

2.5K, 2.5k, 6.5K, 6k (*1)

30 Sec
M199/M200: 350mhz
M203/M204: 400mhz
M199/M200: 128mb
M203/M204: 256mb
M199/M200: 15.7 x 17.7 x 12.6
M203/M204: 16.5 x 19.4 x 18.1
USB2.0,100Base-TX/10Base-T,
IEEE802.11b/g/n
TCP/IP, IPP, Bonjour
V2.0
M199/M200: 2 Line LCD
M203/M204: 4 - Line LCD
Mono: 21ppm
F/C: 21ppm
Less Than 14 sec
Less Than 14 sec
Speed Mode:
600x600 dpi 1bit (600x600 dpi)
Standard Mode:
600x600 dpi 2 bit (1200 x 600 dpi
equivalent)
Fine Mode:
600x600 dpi 4 bit (2400 x 600dpi
equivalent)
Yes
PCL6, PCL5c, PostScript3
(emulation), PictBridge
Yes
M204 only PCL6 / PCL5c
YES PCL6 / PCL5c

* Black: 6,500 / *Color: 6,000

Yield measurement of AIO of M096 is based on ISO 19798

Ver.1.0

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M199 / M200 / M203 / M204
Installation
Installation Requirements
Temperature Range:
10 C to 32 C (50 F to 89.6 F)
Humidity Range:
15% to 80% RH
Ambient Illumination:
Less than 1,500 lux (do not expose to direct sunlight)
Ventilation:
3 times/hr/person
3
3
Ambient Dust:
Less than 0.075 mg/m (2.0 x 10-6oz/yd )
Avoid areas exposed to sudden temperature changes:

Areas directly exposed to cool air from an air conditioner.

Areas directly exposed to heat from a heater.

Do not place machine where it will be exposed to corrosive gas or vapor.

Do not install the machine at any location over 2,000m (6,500 ft.) above sea level.
Place the machine on a strong and level base. Inclination on any side should be no more than 5mm (0.2)
Do not place the machine where it may be subject to strong vibrations.
Machine level
Front to back: within 0.12(3mm) of level
Right to left: within 0.12 (3mm) of level

Power Requirements
Input voltage level: 120-127V/60Hz/less than 11A
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)

Space
M199 / M200

M203 / M204

Front
Left
Rear
Right
Top

M199 / M200
27.6 (70 cm)
7.9 (20 cm)
4 (10 cm)
4 (10 cm)
13 (33 cm)

M203 / M204
27.6 (70 cm)
7.9 (20 cm)
7.9 (20 cm)
4 (10 cm)
9.5" (24 cm)

The recommended 27.6 (70 cm) front space is

sufficient to allow the paper tray to be pulled out.
Additional the front space is required to allow
operators to stand at the front of the machine.

Foot Print

Dimensions: (W x D x H): M199 / M200 15.7 x 17.7 x 12.6 inch (400 x 450 x 320 mm)
: M203 / M204 16.5 x 19.4 x 18.1 inch (420 x 493 x 460 mm)
: Paper Tray 16 x 18 x 5.08 inch (400 x 450 x 127mm)
NOTE:

Ver.1.0

Machine measurement Conditions: With bypass feed table closed and w/out optional PFU.

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M199 / M200 / M203 / M204
Power Consumption / Noise Emission
Power Consumption

Max
Energy Saver Max

Power consumption
1,170W
2.7W

BTU
3,992 / hour
11 / hour

Noise Emission
Standby / Energy Saver
Sound Power Level

Printing
Standby / Energy Saver

Sound Pressure Level

NOTE:

Printing

Main Unit
Less than 40.0dB(A)
Mono: Less than 63.0dB(A)
Color: Less tthan64.0dB(A)
Less than 30.0dB(A)
Mono: Less than 51.0dB(A)
Color: 51.5dB(A)

The above measurements were made in accordance with ISO 7779.

The measurements were taken from the normal position of the operator.

Installation Times
Main Machine:
30 Minutes, customer installable
Paper Feed Unit: 5 Minutes, customer installable

Storage/Transportation
Temperature
Standard
High Temperature
-30C to 40C
Main unit
--(54F - 104F)
Storage
-30C to 40C
AIO *1
--(54F - 104F)
40F-45F (104F-113F)
-30C to 40C
(less than 1 week)
Main unit
(54F - 104F) 40C-50C (104F-122F
Transportation
(less than 12 hours)
-30C to 40C
AIO *1
--(54F - 104F)
NOTE:

Ver.1.0

Humidity
Standard

Storage Period

15% to 80% 12 months after production

15% to 80% 24 months after production

15% to 95%

---

15% to 80%

---

(*1) Do not store more than 12 hours under the temperature between 40 and 50 C. Do not store more than a
0
month under the temperature between 35 and 40 C. Store in a dry, dark place where temperature does not
0
exceed 40 C on continuance storage/transportation conditions.

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M199 / M200 / M203 / M204
Parts / Special Tools / Maintenance
PM Parts / Yields
Mainframe
Toner Cartridges and Waste Toner Bottle are User Maintenance

Part Number

Description

Qty/
Unit

M0964017
M0966000
M0966202

Fusing unit - 120V (NA)

Intermediate Transfer Ass'y
Transfer Roller: Sub-Ass'y

1
1
1

Unique/Common
U: Unique for this model
C: Common with listed model
Unique or
PM Interval
Common

90k
90k
90k

U
U
U

Note: Due to their durability and extended service life, the above parts are treated as EM parts.

Options
Paper Tray Unit
Unique/Common
U: Unique for this model
C: Common with listed model

Part Number

Description

Paper Feed Roller

Friction Pad
Bottom Plate Pad

G0523103
G0963066
-

Qty
/Unit
1
1
1

PM Interval
: Km (feet)
R
R
C

Unique or
Common
C
C
C

Special Tools & Lubricants

Item

Ver.1.0

Part Number

Description
PC for Windows 2000/XP/Vista/7/8,
Windows server 2003/2003 R2,
2008, 2012. (USB or network
connection)
Note: PC is necessary to update
the firmware.

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Qty

Unique or Common

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Product Support Guide

M199 / M200 / M203 / M204
Target Reliability
Model
Average Monthly Volume
Max. Monthly Volume

M199 / M203:
M200 / M204:
M199 / M203:
M200 / M204:

PM Interval

700
800
1,500
3,000
N/A

Specifications / Documentation
Mainframe
Type

Remarks
Desktop
Reading element

Technology
Printing processing
Operation Panel

M199/M200:
M203/M204:

Printing Speed

General paper from tray

First Print Speed

2 line LCD
4 line LCD

Black
Full Color
Black/Full Color

Duplex Print Speed

1st Copy Speed
M203/M204
Maximum Original Size Flatbed
M203/M204
ADF
Single
Flatbed
Document
Multiple
ADF
Copy Speed
Copy
M203/M204
Multiple
Document
ADF
Single Copy
Multiple Copy Quantity
Up to 99
M203/M204
Resolution
Scanning
M203/M204
Printing
Grey Scale
256 levels
Reduction /
Enlargement

Ver.1.0

Presets
Zoom

Laser beam scanning & Electro

photographic printing
Mono component toner
development

LT 21 ppm
A4 20 ppm
14 sec. or less (LT/A4 SEF)
14 sec. or less (LT/A4 SEF)
12 ppm (LT/A4 SEF)
Less than 20 sec. (LT/A4 SEF)
8.5 x 11.7 in, 216 x 297mm
8.5 x 14 in, 216 x 356mm
21 cpm (LT), 20 cpm (A4)
21 cpm (LT), 20 cpm (A4)
13 cpm

1200 x 1200 dpi

600 x 600 dpi
US: 50, 65, 78, 93, 129, 155,
200, 400%
Flatbed: 25-400% 1% step
ADF: 25-200% in 1% step

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Product Support Guide

M199 / M200 / M203 / M204
Mainframe

Remarks
ADF: 25-400% 1% step

Processor
Memory
Resolution
Interface
Language
Font
Operating Systems
Network Protocols
MIB Support

Duplex printing
Dimensions (WxDxH)
Weight
Input Capacity
Output Capacity

Input Paper Size

Media Type

Ver.1.0

When the resolution

is 600 x 300 dpi

M199/M200:
350MHz
M203/M204:
400MHz
M199/M200:
128MB / 128MB
Std / Max
No optional memory
M203/M204:
256MB /256MB
Speed Mode: 600 x 600 dpi 1bit (600 x 600dpi)
Standard Mode: 600 x 600 dpi 2bit (1200 x 600dpi equivalent)
Fine Mode:
600 x 600 dpi 4bit (2400 x 600dpi equivalent)
USB2.0, 10BASE-T/100BASE-TX Ethernet, IEEE802.11b/g/n
PCL6, PCL5e, PostScript3 (emulation) PictBridge
PCL/PS: 80 fonts
Win XP/Vista/7/8, Server 2003/2008/2012 (32bit/64bit)
Mac OS 10.64-10.8 and later
TCP/IP, IPP, Bonjour
Private MIB
Ricoh original
MIB-II (RFC1213),
Standard MIB SMNP Printer
HostResource (RFC1514),
MIB)
PrinterMib (RFC1759)
Auto (Standard, approx 50% productivity)
M199/M200:
15.7 x 17.7 x 12.6 (400 x 450 x 320 mm)
M203/M204:
16.5" x 19.4" x 18.1" (420 x 493 x 460 mm)
M199/M200:
28lb / 12.7kg
includes starter AIOs
M203/M204:
38.58lb / 17.5kg
includes starter AIOs
2
Standard Tray
250 sheets (20lb / 80 g/m )
Bypass Tray
1 sheet (20lb / 80 g/m2)
Up to 150 sheets (LT/A4 or
Standard Tray
2
20lb / 80 g/m )
A4, B5, A5, B6, A6, Legal,
Letter, HLT, Executive, F,
Foolscap, Folio, 16K, Com10,
Monarch, C5 Env, C6 Env, DL
Env,
Standard Tray
Custom size: Min. 90mm x
148mm (3.54"x5.83"), Max.
216mm x 356mm (8.50" x
14.0")
A4, B5, A5, B6, A6, Legal,
Letter, HLT, Executive, F,
Foolscap, Folio, 16K, Com10,
Monarch, C5 Env, C6 Env, DL
Env,
Bypass Tray
Custom size: Min. 90mm x
148mm (3.54"x5.83"), Max.
216mm x 356mm (8.50" x
14.0")
Optional Tray
Letter/A4
Plain Paper, Recycled Paper,
Standard Tray
Thick Paper, Thin Paper
Bypass Tray
Plain Paper, Recycled Paper,

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M199 / M200 / M203 / M204
Mainframe

Remarks
Thick Paper, Thin Paper,
Envelope
Standard Tray
16-42lb (60-160g/m2)
Bypass Tray
16-42lb (60-160g/m2)
Duplex Tray
16-24lb (60-90g/m2)
Optional Tray
16-28lb (60-105g/m2)
Capacity
35 sheets (20lb, 80g/m2)
Min: 5.5'' x 5.5'' (139.7mm x
139.7mm)
Original Size
Max: 8.5'' x 14''(215.9mm x
355.6mm)
Original Weight
14-28lb (52-105g/m2)
120 127 Volts, 60Hz Less than 11 A

Paper Weight

ADF M203/M204

Power Rating
Warm-up Time

30 sec or less (from power on)

Energy Save Mode

Energy Saver Mode 1

Energy Saver Mode 2

At room temperature
23C, humidity 50%
and supplying the
rated power

30 sec. Default Time

60 sec. Default Time

Printable Area
Note: The printable area may vary depending on paper size, printer language and printer driver settings.
1

Portrait
1
2
3
4

Inch
0.2 in
0.2 in
0.2 in
0.2 in

mm
4.2 mm
4.2 mm
4.2 mm
4.2 mm

Landscape
1
2
3
4

Inch
0.2 in
0.2 in
0.2 in
0.2 in

mm
4.2 in
4.2 in
4.2 in
4.2 in

3
1

Ver.1.0

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M199 / M200 / M203 / M204
M203/M204 Copier General Features
1st Copy Speed

Platen/ADF
Platen

Maximum original size

ADF

ADF

Capacity
Original Size
Original
Weight

Copy Speed

Single
Platen
Document
Multiple Copy ADF
Multiple
Document
ADF
Single Copy

Multiple copy
Resolution (H x V)

Scanning
Printing

Grayscale
Fixed
Reduction / Enlargement
Custom
Image density adjustment
Copy mode (Image quality mode)
Memory copy
Duplex copy
Interrupt copy
Combine copy
ID Card copy

Less than 20 sec. (LT, A4 SEF)

Letter (8.5 x 11 in), A4 (210 x 297mm)
Letter (8.5 x 11 in)
Legal (8.5 x 14 in),
A4 (210 x 297mm)
35 sheets (20lb, 80g/m2)
Min: 5.5 x 5.5 (139.7mm x 139.7mm)
Max: 8.5'' x 14'' (215.9mm x 355.6mm)
2

14 - 28lb (52-105 g/m )

21 cpm (LT), 20 cpm (A4)
21 cpm (LT), 20 cpm (A4)
20 cpm Black only
12 cpm Full Color
Up to 99
1200 x 1200 dpi
600 x 600 dpi
256 levels
US: 50, 65, 78, 93, 129, 155, 200, 400%
EU: 50, 71, 82, 93, 122, 141, 200, 400%
ADF: 25-400% (When the resolution is 600300 dpi)
1% step
Platen: 25-400(When the resolution is 600600
dpi) 1% step
Yes, Manual only: 5 levels
Text / Photo / Text Photo
Yes
Yes
No
2 in 1, 4 in 1
Yes (2 in 1)

Copier Enhanced Features

APS/AMS
Auto Tray Switch
Directional Magnification
Directional Size
Photo Mode
Auto Start
User Program
Electronic Sorting
Image Rotation
Series Copy

Ver.1.0

Remarks
No
No
No
No
Yes
No
No
Yes
No
No

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M199 / M200 / M203 / M204

Options
Paper Feed Unit
500 Sheet Paper Feed unit

TK 1010

Printer
General Features of Printer Controller
CPU
RAM
Hard Disk
Drive
PDL

M199, M203
350MHz
128MB

Std
Option
Std.

M200, M204
400MHz
256MB
N/A
N/A

Std.
Option
Max

PCL6/5c, PostScript3, PictBridge

N/A
Print
600x600 dpi 4 bit (2400 x 600dpi equivalent)
Resolution Printing
PCL5c Speed Mode: 600x600 dpi 1bit (600x600 dpi)
Modes in
Standard Mode: 600x600 dpi 2 bit (1200 x 600 dpi equivalent)
PCL6
Each Driver
Fine Mode:
600x600 dpi 4 bit (2400 x 600dpi equivalent)
PS3
Fonts
Std.
PCL/PS: 80 fonts
PCL/PS: 80 fonts
Option
N/A
N/A
Connectivity Std.
USB2.0100Base-TX/10Base-T,
USB2.0100Base-TX/10Base-T,
IEEE802.11b/g/n
IEEE802.11b/g/n
Host Interface Option
N/A
N/A
TCP/IP, IPP, Bonjour
TCP/IP, IPP, Bonjour
Network Protocol
Standard
MIB
support MIB (SMNP
Printer MIB)

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
Scanner
Scanning Technology
Color Scan
Scanning Speed
Scanning Resolution
Auto Size Detection
Scan Area
sRGB Support
Network Interface
Protocol

CIS
Standard
B&W
Color
Standard
Default

Less than 5 sec.

Less than 10sec.
1200 x 1200 dpi
TBA

Contact Glass
ADF

No
No

Main Scan

11.7, 216mm

Sub Scan

ADF: 356mm (14.0inch), Platen Glass : 297mm

Yes
100Base-TX/10Base-T, Wi-fi
Network: TCP/IP
Scan to E-mail: SMTP
Scan to Folder: SMB, FTP
B&W
TIFF(MH/MR/MMR), JPEG, PDF
Color
PDF, JPEG
Color, B/W, Grayscale
No
No
No
Compression
Data / Compression Method
On / Off
On
BW 1bit / MMR,MR,MH
Off
On
BW 1bit / MMR,MR,MH
Off
On
BW 8 bit Grayscale, Full Color
Off
On
BW, Full Color
Off
On
BW, Full Color
Off
On
Off
-

Compression Method

Scan Mode
Image Rotation
SADF/Batch Mode
Mixed Size Mode
File Format
Single Page TIFF
Multi Page TIFF
Single Page JPEG
Single Page PDF
Multi Page PDF
High Compression PDF

Scan to E-mail
Requirement (Mail Protocol, Transmission Protocol,
Protocol)
Authorization Function
Standard
Resolution
Default
Max Email Address in HDD
Register Group Address in HDD
Input Subject

Input Main Body Text

Ver.1.0

POP3, SMTP
SMTP authentication, POP before SMTP authentication
100x100, 150x150, 200x200dpi, 300x300, 400x400,
600x600dpi
200dpi
HDD is not available (Scanner address by Web Image Monitor
is 100 address)
HDD is not available

Manual
User Preregister
Preset
Manual
User Preregister

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Not available

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Product Support Guide

M199 / M200 / M203 / M204
Scan to E-mail
Preset
Input File Name
File type
Program User Settings
Divide and send Email (If the file size exceed the
max size.)
Resend
Max Address Numbers Per Send
Input via
(Combination with Folder)
Address
Book
Manual
input

TIF(Single page), TIF(Multiple page), JPEG(Single page),

PDF(Single Page),
PDF(Multiple page)
No
No
-

only 1 address/ destination

Scan to Folder
Protocol Support
Security
Resolution

Std

Default
Register client folder address in HDD
Maintain client folder address in HDD
Destination client folder address input via soft key
Search client folder
Max. client folder numbers per send
Simultaneous Transmission
Group address (Number of destinations able to register per
group)
Input File Name
Scan to File size
File Size when combined Scan to Folder & Scan to E-mail
File Type
Program User Settings
Divide the File in Scan to Email
(If the file size exceeds the max size.)
Resend
Max Address Numbers Per Send
Input via Address Book
(Combination with E-mail)
Manual input

SMB, FTP, NCP

No
100x100, 150x150, 200x200dpi, 300x300, 400x400,
600x600dpi
200dpi
HDD is not available (Scanner address by Web
Image Monitor is 100 address)
No (Available through WIM)
1
No
TIF(Single page), TIF(Multiple page), JPEG(Single
page), PDF(Single Page),
PDF(Multiple page)
only 1 address/ destination

Max. address numbers per sending (combination between E-mail and Folder)

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
Network TWAIN Driver

Endorse

WinXP/Vista/7/82003server/2008server
/2012server(32bit/64bit) and later
MacOS 10.6-10.8 and later
75, 100, 150, 200, 300, 400, 500, 600, 1200, 2400, 4800, 9600,
19200
75, 100, 150, 200, 300, 400, 500, 600, 1200, 2400, 4800, 9600,
19200
Color, B/W, Grayscale
Brightness / Contrast / Gamma Adjustment/ Sharpness /
Saturation / Hue
No

Stamp

No

OS
B&W
Resolution
Scan Mode
Image Adjustment

Ver.1.0

Color

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Product Support Guide

M199 / M200 / M203 / M204
Remarks

Fax General Features

Circuit
Compatibility
Communication Mode
Document Size
Scanning Width
Printing Width
Resolution H x V
Coding System
Compression Method
Scanning Speed
Scanning Page per
Minute ADF
Modem Speed
Transmission Speed
Page Memory Size
SAF Memory Size
Memory Backup
Smoothing
TTI/RTI
CSI
Quick Dial
Group Dial
Keystroke Program
Redial
Direct Fax Number
Entry
Dual Access
User Code
Page Counter
Auto Reduction
Wild Cards
Day Light Saving Time
ID Code Programming
SID (Sender ID)
Programming By OMR
User Function Key
Night Timer
Energy Saver
LCD Prompt
Remaining Memory
Clock Adjustment
User parameter Setting
User Data Transfer
Internet Fax
PC Fax

Local Storage
Contrast Control

Ver.1.0

PSTN / PBX

ITU-T Group 3 (G3)

T.30
Width: 5.5 8.5 (139.7 - 215.9mm)
ADF
Length: 5.5 14 (139.7 355.6mm)
Width max: 8.5 (216 mm)
Platen
Length max: 11.7 (297 mm)
Max. 8.5 (215.9 mm)
Max. 8.5 (215.9 mm)
200 x 100dpi, 200 x 200 dpi
8 x 3.85 l/mm, 8 x 7.7 l/mm
MH/MR/MMR/JBIG
Platen or ADF less than 5 sec.
Less than 20 spm (LT/A4 SEF)
Automatic Fallback: 33.6K 2400bps with Auto Fallback
G3: Approx. 3sec (200 x 100dpi, JBIGmb *ITU No.1 chart,
TTI off, memory transmission)
2MB
8*3.85 line/mm (Approx. 100 pages) by ITUT#1 chart
Yes
Yes
TTI: Yes
Yes
200 locations 20 keys

No
No
Yes (Manual 1 time)
Yes
Yes
Yes
Yes
No
No
No
No
No
Yes
No
Yes M204 only
Yes
No
Yes
Yes
Yes
Yes
No
Yes(Only Transmission)
No
3 level Light/ Normal/ Dark (manual setting)

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Product Support Guide

M199 / M200 / M203 / M204
Remarks

Fax General Features

(Density)
Broadcasting
Automatic redial
Auto Answer
Paperless Fax

100 Stations
5/4/3/2 times after 5 minutes (Default 5 times)
3-5 rings (Default 3 rings)
No
Remarks

Transmission Features
Immediate
Transmission
Parallel Memory
Memory Transmission
Serial Broadcasting
Send Later
Error Correction
Mode
Page Retransmission
Forwarding (to
another fax machine)
Image Rotation
Book Fax
Closed Network
(transmission)
Double Sided
Transmission

Yes
No
Yes
Up to 100 locations
No
Yes
Yes
Yes M204 only
No
Yes
No
No

Remarks

Reception Features
Automatic Reception
Manual Reception
Substitute Reception
Authorized Reception
Multicopy
Closed Network
Center Mark
Checkered Mark
Economy Printing
Mode
Duplex Reception
2 in 1
Image Rotation
Image Reduction
Economy Printing
Mode
Duplex Printing

Ver.1.0

Yes
Yes
Yes
Yes
No
No
No
No
No
No
No
No
Yes
No
No

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Product Support Guide

M199 / M200 / M203 / M204
Telephone
Handset / Telephone
Telephone Connection
Monitor Speaker
Automatic Voice Message
On Hook Dial
Tone Transmission
Pause
Pulse/ Tone Selection
Chain Dialing
Automatic Fax/ Phone Change
Reception Mode Selection
Answering Machine Interface
Reception Mode Switch Over
(remote)
Busy Tone Detection
Reception Mode Switching Timer
Auto Answer Delay Time
Bust Tone Detection
Silent Ringing Detection

N/A
Yes
Yes
No
Yes
Yes
Yes
Yes (Country Dependent)
No
Yes
Yes
Yes
No
Yes
No
Yes
Yes
No

Internet Fax Specification M204 Only

Number of Addresses
Email Address Input
Destination Combination
Network
Transmit Function
Scan Line Density
Original Size Scanning Width
Communication Protocol
Email Format

Authentication Method
Internet Communication
Email Send Functions
Email Receive Functions

Ver.1.0

200 (analog Fax + Internet Fax)

From Web Image Monitor
Internet Fax +G3 Fax
LAN: Local Area Network Ethernet/10Base-T, 100Base-TX
Email
200 x 100 dpi (Standard), 200 x 200 dpi (Fine)
LT
Transmission: SMTP, TCP/IP
Reception: POP3, TCP/IP
Single/Multi-part, MIME Conversion
Attached file forms:
Send: TIFF-SMH
Receive: TIFF-S/FMH/MR/MMR
SMTP-AUTH, POP before SMTP, A-POP
Send and receive email with a computer that has an email address
Automatic conversion of sent documents to email format and email
transmission. Memory transmission only.
Automatic detection and printing of appended TIFF_F(MH) files and
ASCII text Memory reception only.

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Product Support Guide

M199 / M200 / M203 / M204
LAN-Fax Specification
Paper Size
Resolution

Number of Addresses
OS
LAN-Fax Editor
Support Language

Memory
CPU

LT, Legal, A4, B4

Standard: 200 x 100dpi
Fine: 200 x 200dpi
Photo: 200x200dpi, with error diffusion to all objects
1000 entries
Windows XP/Server2003/Vista/Server2008/2008R2/Windows 7,8
1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish,
8.Norwegian, 9.Danish, 10.Finnish, 11.Hungarian, 12.Czech, 13.Polish,
14.Portuguese, 15.Russian
* Condition: OS needs to have the same language.
OS recommended spec
OS recommended spec

IP-Fax Specifications
N/A

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
MFP Supported Environments
Windows Environment
OS

Type
Professional
Home Edition
Home Basic
Home premium
Business
Enterprise
Ultimate
Standard
Enterprise
Datacenter Edition
Web Edition
Standard Edition
Standard Edition without Hyper-V
Enterprise Edition
Enterprise Edition without Hyper-V
Datacenter Edition
Web Edition
Home Basic
Starter
Home Premium
Professional
Enterprise
Ultimate
Standard
Professional
Enterprise
RT
Foundation
Essentials
Standard
Datacenter

Windows XP

Windows Vista

Windows Server 2003/2003R2

Windows server 2008/2008 R2

Windows 7

Windows 8

Windows Server 2012

PCL5c
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes *1
Yes *1
No
No
Yes
Yes
Yes
Yes
No
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No

PCL6
Yes *3
Yes *3
Yes *2
Yes *2
Yes *2
Yes *2
Yes *2
Yes *4
Yes *4
No
No
Yes
Yes
Yes
Yes
No
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No

PostScript3
Yes *3
Yes *3
Yes *2
Yes *2
Yes *2
Yes *2
Yes *2
Yes *4
Yes *4
No
No
Yes
Yes
Yes
Yes
No
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No

Note:
*1Cluster function is not supported.
*2Service Pack 1 or later is recommended
*3...SP3 or later is recommended
*4...SP2 or later is recommended

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
Terminal Service & Citrix MetaFrame
Driver
PCL5c/6

Server

PS

Y
Y
Y
PCL5:Y /PCL6:Y
N
PCL5c:N, PCL6:N
N

Y
Y
Y
Y
N
N
N

Win Server 2003 + Citrix

PresentationServer4.0

Win 2000 Server + Citrix

PresentationServer4.0

Win Server 2003 + Citrix

PresentationServer4.5
Win Server 2008 + XenApp5.0
Win Server 2008R2 + XenApp6.0
Win Server 2008R2 + XenApp6.5
Win Server 2012

Y
Y
Y
Y

Y
Y
Y
Y

Win Server 2008R2

Win Server 2008
Win Server 2003
Win Server 2003R2
Win 2000 Server
Win Server 2003 + MetaFrame
Win 2000 Server + MetaFrame

*RPCS driver has been discontinued.

*XPS driver is not supported in the environment of terminal service and Citrix MetaFrame.
*Even if "Yes" is in the cell, there is a case when the driver is not supported under the combination of FR and
Service Pack of Meta Frame.
*The following combinations of operating system and Citrix MetaFrame are supported.
Windows 2003 Server
1. Windows Terminal Service (RDP protocol)
2. Citrix PresentationServer4.5
Windows 2008 Server
1. Windows Terminal Service (RDP protocol)
2. Citrix XenApp5.0
Windows 2008R2 Server
1. Windows Terminal Service (RDP protocol)
2. Citrix XenApp6.0
3. Citrix XenApp6.5

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
Mac OS
PostScript3
No
Yes

Mac OS 8.6 9.2.X (OS X classic )

Mac OS X Native (v. 10.6 or later )

Printer Utility for MAC

No
N

UNIX Filter
Version: 38.0 (English only)
PS, PCL, and ASCII text supported
Unix Platforms
Sun Solaris
HP-UX
Red Hat Linux
SCO OpenServer
IBM AIX

Version
9 and 10
11.x, 11i v2 and 11i v3
V4, V5, V6
5.0.7 and 6.0
V 5L V5.3, V6.1 and V7.1

Novell Netware
* Currently, Ricoh does not provide custom gateway. Please refer to Novell website to download generic gateway.
Not supported
Netware Server*
Supported Version
Client
Supported OS
Not supported
* Netware option is required.
* Netware servers supported in each printer driver: NetWare print server (using IPv4 only), NetWare file server
(using IPv4 only),

SAP R/3 environment (Device Type / Barcode & OCR Package)

Device Type will be provided from SAP itself in SAP Printer Vendor Program.
For the detailed specification, please refer to another announcement to be issued in the future.
Supported Barcode & OCR Fonts
(RE's local solution)

Ver.1.0

Barcode Fonts
OCR Fonts

Not supported.
Not supported.

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Product Support Guide

M199 / M200 / M203 / M204
Utility Software
Utilities and drivers inside CD-ROM
OS
Windows

Contents

Language

PCL6 Driver

1 Languages

PCL5c Driver

17 Languages

PS Printer Driver

17 Languages

Printer Driver Installer

17 Languages

ICM

17 Languages

Install Manager

Mac

32bit/ 64bit: Windows7/8, XP, Vista,

Server2003/2008, 2008 R2/2012
32bit/ 64bit: Windows7/8, XP, Vista,
Server2003/2008, 2008 R2/2012
32bit/ 64bit: Windows7/8, XP, Vista,
Server2003/2008, 2008 R2/2012
32bit/ 64bit: Windows7/8, XP, Vista,
Server2003/2008, 2008 R2/2012
32bit/ 64bit: Windows7, XP, Vista, Server2003/2008,
2008 R2
*Ptoparty is shown on English only.
32bit/ 64bit: Windows7/8, XP, Vista,
Server2003/2008, 2008 R2/2012
32bit/ 64bit: Windows7/8, XP, Vista,
Server2003/2008, 2008 R2/2012
32bit/ 64bit: Windows7/8, XP, Vista,
Server2003/2008, 2008 R2/2012

17 Languages

CD Launcher

17 Languages

Image Check Chart

English only

Mac OS X PPD
Installer

17 Languages

Mac OS 10.6 or later

*incl. ColorSync Profiles

17 Languages: 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Russian, 8.Swedish, 9.Danish, 10.Portuguese,
11.Norwegian, 12.Czech, 13.Hungarian, 14.Turkish, 15.Polish, 16.Finnish, 17. Brazilian Portuguese

Print Driver Information

PS3
Function

PCL 6

PCL 5c

Windows XP/Vista/7/8,
Server2003/2008/2012

Mac OS X v.10.6 or
later

Job Binding

Send to Document Server

Sample Print

Locked Print *1

Hold Print

Stored Print

Stored Print (Shared)

Stored and Normal Print

Stored and Normal Print (Shared)

Mask Type for Copying

Data Security for Copying

Reduce/Enlarge (Scaling)

Reduce/Enlarge Centering

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
PS3
Function

PCL 6

PCL 5c

Windows XP/Vista/7/8,
Server2003/2008/2012

Mac OS X v.10.6 or
later

Collate

Custom Media Type

Layout (N-up)

Poster

Duplex

Punch

Staple

Front Cover Sheet

Front and Back Cover Sheets

Slip Sheet

Chaptering (Page Layouting)

Chaptering (Single Page Inserting)

Chaptering (Page Block Inserting)

User Defined Pages

Tab Stock Printing

Mirror Image Print

N
Y

Negative Image Print

Dithering

N
Y

N
Y

N
Y

N
Y

Edge Smoothing

Economy Color

Watermark

Form Overlay

Header/Footer

Adjust image position

Binding Margins

User ID

User Code

Billing Code

Rotate Print

Y
N

Y *2

Y *2

Y *2

Y *2

Reverse Order Print

Do not print Blank pages
Edge to Edge Print
*1: Only available for SP C252SF.

*2: "Does Not print Blank Page" can be set by Mainframe and Web Image Monitor

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
Other MFP Support Information
Not Applicable

Counters
M199/M200
Menu /List/Test Print / OK / Press 5 times / Maintenance Page / OK /Maintenance
Page is printed counter info upper right side.
M203/M204
Press User Tools / press 5 times / Print List/Report / OK / Configuration Page / OK / Do
you want to print Config. Page? / Yes / Configuration Page is printed counters are on the
lower left side.

Paper
Recommended Throughput Material
Not Applicable

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
Non Recommended Throughput Material
Refer to pages in the Operators Instructions Hardware Guide.
Do not use any of the following kinds of paper or a fault might occur:

Aluminum Foil, Carbon paper,

Conductive paper
Paper meant for an inkjet printer
Bent, folded, or creased paper
Torn paper
Thermal fax paper
Art paper
Paper with perforated lines
Hemmed-edge paper
Tab stock
Slippery paper
Perforated paper
Rough paper
Thin paper with little stiffness
Paper with a dusty surface

Special Paper
Not Applicable

Firmware Information
Firmware
No SD Card
Follow procedures in Service Manual for updating firmware.

Ver.1.0

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Product Support Guide

M199 / M200 / M203 / M204
Contact Information
Name
Technical Services Call Center (Hotline)

Application Help Desk (Software

Issues)
Hytec Parts and Logistics Control
Technology Solutions Resource Center
Headquarter Web Sites

Material Safety Data Sheets

Ricoh University

Ver.1.0

Contact
Ricoh: (800) 537-4264
Savin: (800) 291-6044
Lanier: (800) 333-3147
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
(800) 883-1001 www.hytecrepair.com
http://www.tscweb.net
Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Lanier Corporation: http://www.lanier.com
(800) 336-MSDS (6737)
973.882.2200. email address: Ricohlearninginstitute@ricohusa.com.

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Product Support Guide

M199 / M200 / M203 / M204
Training Information
Documentation
Description

RFG E-Source Number

TBA

Please refer to the https://ricohusa.csod.com/client/ricohusa/default.aspxweb site for the most up to date training
information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website
and e-source.

Revisions
1.0 Original
1.1 Revised to add UNIX Phase 38 Filter

Ver.1.0

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