1

A
Project Report On
INTERNSHIP Undertaken At
CHENAB TEXTILE MILLS

Submitted in partial fulfillment for the

Award of degree of
Master of Business Administration to
The Management School, KATHUA CAMPUS

SUBMITTED BY:

GUIDED BY:

KAMALDEEP GUPTA

MR. B. S. CHEEMA

0606MBA15

GM (HR&IR), CTM,
KATHUA

ACKNOWLEDGEMENT
I deeply express my profound gratitude and whole hearted thanks toThe
Management School, Kathua Campus, University Of Jammu, that provided necessary
facilities, guidance and endless encouragement, which helped me soundly.
I would like to express my deepest gratitude to Mr.K.C. Sharma (Executive President)
for giving me a golden opportunity to pursue my summer training in the esteemed
organization Chenab Textile Mills, Kathua.
I wish to express my gratitude to Mr. B.S. Cheema (GM HR & IR, CTM KATHUA)
for his humble allowance co-operation. I also thank all the employees working in HRM
Dept. of CTM, KATHUA for their cooperation in collection of data and successful
completion of my project.
I would like to thank all the faculty members ofThe Management School,
Kathua Campus, University Of Jammu, for their excellent guidance and dedicated
involvement& also my Project Teammate and Classmate NISHANT SHARMA for his
association and co-operation throughout.
KAMALDEEP GUPTA
MBA 3nd Sem.
0606MBA15

D E C LAR AT I O N

I, KAMALDEEP GUPTA a student of, The Management School, Kathua Campus,

University Of Jammu, pursuing M.B.A course hereby declare that the project work entitled A
Study on Overall HRM Practices carried on in CHENAB TEXTLE MILLS (CTM),
KATHUA, is an original work carried out by me availing the guidance of my project guides to my
entire satisfaction. This report bears no resemblance with any other report submitted to Jammu
University during the current academic year, earlier to another university for the award of any
degree of diploma. I am presenting this during the year 2015 in partial fulfillment for requirement
of the degree of Master of Business Administration.

Date:

By: KAMALDEEP GUPTA

TABLE OF CONTENTS
S.NO.

CONTENTS

PAGE NO.

1.
2.
3.
4.
5.

Company Profile
Introduction to HRM
Topics studied
Recruitment and Selection process
Training and development

5-10
11-12
13
14-16
17-20

6.
7.

Compensation and Benefits

Performance Appraisal and
Promotion
Grievance Policy
Employees Welfare
Literature Review
Objective of the study
Research Methodology
Data Analysis
Limitations & Important
Considerations
Findings
Suggestions
Conclusion
Daily Dairy
Questionnaire Used
Bibliography & References

21-25
26-30

8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.

Company Profile

31-34
35-38
39-42
43
44-45
46-63
64
65
66
67
69-70
71-73
74

CTM being the largest and oldest industrial unit of J & K stands proud member of Birla group.

Establishment
The company was set up at Kathua in 1962 with first foundation stone laid by Late JenabBakshiGhulam Mohammad,
the then Prime Minister of J & K. The mill started production in 1965 with initial capacity of 12600 spindles and
with a man power of 300 workers.

Development
Mr. K.K.Birla, the man behind the textile group. Since the commercial production started in Jan 1965, the mill has
been continuously investing on modernization and expansion of capacities. The mill has capacity of 200000 spindles
as on 31st Dec 2014 producing Synthetic blended: Grey and Dyed yarn, Cotton Dyed and Melange yarn.
In last four decades, the group building its core strengths in textile by widening the product range and moving up the
value addition chain the group diversified its textile activities by undertaking manufacturing of polyster, acrylic and
viscose.
A dye house is also set up with the capacity of dying 3200 Kg of fiber per day but now it is dying 50 60 tons per
day. The company started with three production units and 300 employees, now maintaining 11 production units and
9000 direct employees and 3000 on contract basis.
CTM has created direct employment avenues to over 9000 persons and thousands others indirect employment and
has been contributing to the cause of economic development and creation of environment of industrialization in the
state.

Customer needs
From the very beginning CTM focused on customer need, which laid the foundation for success year after year.
Starting with Cotton yarn and 100% Viscose yarn, CTM diversified into quality synthetic blended yarn in wide
range of dyed shades and now to value added yarn by investing in the most sophisticated machines and technology.

Customers
The company is maintaining its thrust in the export market by producing quality yarn. The product of the company
is exported to these countries.

Country Name of the company

1)
2)
3)
4)
5)
6)

Turkey
Italy
U.K.
Saudi Arabia
Canada
Germany

ISO Certified

BejiTekstilSanayiVc Tic Ltd. STI Adana

M/S Interfil SPA Milano Italy
M/S Corby Polymaro Ltd.
Saudi Spinning Textile Mills
Win Sir Textile INC
Rutex Textile Handles GMBH

CTM has IS/ISO 9001:2000 accreditation from BIS.

It has also been granted OEKO Tex standard 100 certificates from Shirley Technologies U.K.
CTM has been granted authorization to use GOTS/EKO certified Global Organic Textile Standard and
Organic Exchange certificate from Central Union Certifications from Netherland.
The mill has facility to manufacture yarn from Organic Cotton which is being exported to several countries.
CTM has also been authorized by Uster, Switzerland to use its prestigious Usterised Trade Mark, for its
products.

PRODUCTS
CTM has large varieties of Ring Spun Yarn counts ranging NE8 to NE72, in Raw White, Dyed and Melange.

100% Cotton Yarn100% Polyester Yarn

100% Viscose Yarn 100% Acrylic Yarn
100% Cotton MelangePoly / Acrylic Yarn
Viscose / Cotton YarnAcrylic / Cotton Yarn
Viscose / Acrylic YarnPoly / Viscose Yarn

COMPETITORS
In the world of business, only those companies are successful who face the competition boldly and effectively.
Although, the company with so much so vast experiences and skill is a name to reckon in the field of textile. But it is
now facing companies like:

Vardhman
Winsome
Deepak Spinner
Rajasthan Spinning and Weaving mills

Already in the field, in the international arena it is facing stiff competition foreign companies set up in various
places. The raw material there is available at cheaper rates and latest technologies are being used in textile.

VISION AND MISION

To become a world class mill in manufacturing all kind of dyed Spun Yarn.
To give highest priority to customer satisfaction.
To grow globally through cost competitive and excellence in quality.
To fulfill aspiration of employees, finance and of the society in general.
To up to date production facilities and technology continuously.

To develop new varieties of yarn.

QUALITY POLICY
It is the Policy of CTM to produce and supply standard quality yarn consistently at competitive price on scheduled
time to achieve highest level of consumers satisfaction.

To the Quality Policy:

Fulfill Company is committed to give highest consideration to consumer satisfaction, and will attend to their
grievances on to priority.
Work system relating to all departments will be regularly updated with systematic training and involvement of
all concerned.

Production facilities and technology shall be updated continually to meet ever increase quality and product
requirements of customers.
Stress will be given on research for improvement in existing quality and development of new varieties of yarn.

QUALITY OBJECTIVES
1.
2.
3.
4.
5.
6.
7.
8.

Consistency
Competitive Yarn Quality
Competitive Yarn Price
Scheduled Timely Delivery
Highest Customer Satisfaction
Systematic Training
Continual Improvement in Product / Process Requirement
Development of New Varieties of Yarn

MANAGEMENT PROFILE
CTM is a part of Sutlej Textiles and Industries Ltd., a Blue Chip Company of the K.K.Birla Group. The
management of the company vests with the Board of Directors comprising eminent, experienced, industrialists
&professionals. Majority of the Directors on the Board are independent.
The Board is headed by Shri. C.S. Nopany, a qualified Chartered Accountant. He also holds Master degree in science
(Industrial Administration) from Carnegie Mellon University, Pittsburgh, USA. He is a past President of Indian
Chamber of Commerce and Indian Sugar Mills Association.
The Group of which Sutlej Textiles and Industries Ltd. is a part , encompasses a wide spectrum with interest in
fertilizers , media, Textiles, sugar, shipping, engineering, engineering services, financial services, information
technology , plantations and infrastructure sectors.

A Tribute to Late Dr. K.K. Birla Chairman Emeritus

Industrialist, Parliamentarian, Educationist, Writer, Philanthropist. Above all a humanist.

Dr. Krishna Kumar Birla - Chairman Emeritus, left for his heavenly abode on 30th August, 2008.

Dr. K.K.Birla (Doctor of Letters Honors Causa) was a member of the RajyaSabha for three successive terms
from 1984-2002. He had also served on Board of SBI, ICICI and as a president of FICCI, Indian Chamber of
Commerce, Kolkata, Indian Sugar Mills Association, Sheriff of Kolkata and also member of Mata Vaishnu
Devi Shrine Board. He was trustee of Birla education trust which runs number of Institutions like B.I.T.S. at
Pilani.

Other Main Companies in the Group are:

Hindustan Times Ltd.
Zuari Industries Ltd.
Texmaco Ltd.
India Steamship Co. Ltd.
Oudh Sugar Ltd. Upper Ganges Sugar Ltd.
Chambal fertilizers and Chemicals Ltd.
Indo Macro PhosphoreS.A.,Morocco
Birla Home Finance Ltd.
Chambal biotech Pvt. Ltd.
Technico Pty. Ltd., Australia
Navasoft Information Technology Corporation, USA
ISG Navasoft Technologies Ltd.

CTM ORGANISATION CHART

President
(ShriS.K.Khandelia)

Executive President
hriK.C.Sharma)

P. (C &A)

V.P. (Engg.)Sr.GM (HR&IR)

P. Sharma
r (Trg)
.R.M.Sharma V.P. (Spg)
.N.K.Mukheja V.P. (Spg)
.S.K.Sharma (A.V.P)
S.Cheema
. A.K Singh(SGM)

Sh. P.K.Mittal

Sh. J.I. Mathrani

Sh.R.K.Bansal- GM (Electronic)Pawan Kumar

Sh.R.N.Gupta-DGM (Electrical)
GM (HR&IR)
Sh.AshwaniSaini Sr. Mgr (Civil )

.G.P.Gupta(A. V.P)
fficers(22)
.U.K. Patnyak(SGM)ShChanderShekhar
.Rajinder Kishore D.G.M. (Mixing & Waste)

T
(Manager- Projects)

. G.K Lodha VP & CFO

Sh S.K. Bhalothia- Sr GM Mktg-(Delhi)
. R.N. Bhimrajka Sr. GM Sales
Sh.M.P. Joshi Sr.GM Mktg-(Ludhiana)
.Parmjeet Sharma GM (Materials)
Sh. Dinesh Kacholia- Sr. GM Mktg (Mumbai)
. Sanjay Bhardwaj GM (Yarn Dyeing)
Sh. A.K. Jain Sr. Mgr. - (Tirupur)
. R.K. Jain-Sr. Mgr. (Raw Material)
. S.K. Bhomia- DGM (B&C)
. SatishKhajuria-GM (Admn.)Sh B.S Cheema-(Factory Manager)
. M.D. Sharma- GM (IT/EDP)
Sh Anil Kumar (Personnel Officer)
Mr.

janDhiman(Personnel Officer)
.Sandeep Kumar (LO)
.MananSingh(LO)
.Ramnaresh(LO)
.KrishanaYadav (LO)
.Awadh Kishore (LO)
.Davinder Prasad (LO)
Miss. MaltiRajput(WWO)

DEPARTMENTS OF CTM

CTM has the following departments:1. Personnel Department

2. Time Office Department
3. Raw Material Department
4. Mixing & Waste Department
5. Dye House Department
6. Spinning/Quality Control Department
7. Store Department
8. Budgets & Costing Department
9. IT/EDP Department
10.
Marketing Department

10

11.
Sales and Excise Department
12.
Finance Department
13.
General Department
14.
Report Section
15.
Spinning Maintenance Department
16.
Finishing Cotton Department
17.
Watch & Ward Department
18. Engineering Department