Assignment on Working and Leading People

Table of Contents
Introduction.................................................................................................................................li13
Task 1: Being able to use recruitment, selection and retention procedures.....................................4
1.1: Preparing documentation to select and recruit a new member of staff.................................4
1.2: Assessing the impact of legal, regulatory and ethical

considerations to the recruitment

and selection process....................................................................................................................5

1.3: Taking part in the selection process......................................................................................6
1. 4: Evaluating own contribution to the selection process..........................................................7
Task 2: Understanding the styles and impact of leadership.............................................................8
2.1: Explaining the skills and attributes needed for leadership...................................................8
2.2: Explaining the difference between leadership and management..........................................8
2.3: Comparing leadership styles for different situations............................................................9
2.4: Explaining ways to motivate staff to achieve objectives......................................................9
Task 3: Being able to work effectively in a team...........................................................................11
3.1: Assessing the benefits of team working for an organization...............................................11
3.2: Demonstrating working in a team as a leader and member towards specific goals, dealing
with any conflict or difficult situations......................................................................................11
3.3: Reviewing the effectiveness of the team in achieving the goals.........................................12
Task 4: Being able to assess the work and development needs of individuals..............................13
4.1: Planning and deliver the assessment of the development needs of individuals..................13
4.2: Evaluating the success of the assessment process..............................................................13
Conclusion.....................................................................................................................................14

Reference.......................................................................................................................................15

Introduction
People are the integral part of a business. Success in business mostly depends on its efficient
employees. A firm can get the best employees through recruitment, selection and retention. Both
selection and recruitment process increase organizational commitment and motivation. A firm
fulfills its labor needs through selection and recruitment. It tries to employ the best employee
who can serve best for the firm. Leading with purpose opens the door to be more innovative and
creative. Engaging employees and viewing them as collaborators, provides people with the
authority to innovate. Leadership is leading people towards organizational goal. Different types
of skills and attributes are needed for leadership. It varies from situation to situation. A team is a
group of people working under a supervision of a leader for achieving organizational goal. There
are many benefits of working in a team. Team work is more successful and effective. Different
types of people work in a team. They have different abilities and qualities. The work done by the
team is needed to be assessed. Individuals abilities are also needed to be developed. Assessment
process helps to correlate the learning behaviors of the students with desired learning outcomes.
As a consultant have prepared the documents for XYZ limited to select and recruit new staffs,
assess the impact of legal, regulatory and ethical considerations to the recruitment and selection
process.

Task 1: Being able to use recruitment, selection and

retention procedures
People are the integral part of a business. Success in business mostly depends on its efficient
employees. A firm can get the best employees through recruitment, selection and retention.

1.1: Preparing documentation to select and recruit a new

member of staf
Both selection and recruitment process increase organizational commitment and motivation. A
firm fulfills its labor needs through selection and recruitment. It tries to employ the best
employee who can serve best for the firm.
Recruitment: Recruitment is one of the important steps in employing new employee in the
organization. It is a process of creating a pool of eligible people who apply to the firm for getting
a job. Recruitment helps Human Resource Management to select efficient people according to
requirement by creating a large scale of labor supply.
Basically there are two types of recruitment. These are:
i

Internal recruitment: In this case, a firm recruits employees for vacant post from the
existing employees or workforce. There are advantage and disadvantage of internal
recruitment.
Advantages
Quick and cheap recruitment.

Disadvantages
Few numbers of applicants.

The environment is known to the Nothing new comes from outside.

employee.
Creates opportunities of promotion that Other employees may be dissatisfied
increase motivation.

All the weaknesses and strength of the New vacant posts are created.
candidates are known.

ii

External recruitment: In this case, a firm recruits employees for vacant post from outside.
There are advantage and disadvantage of external recruitment.
Advantages

Disadvantages

New thoughts and ideas arrive to the firm.

The process is too long.

There is larger number of applicants.

There is extra expense of advertising and

More experience people may be recruited.

interviews.
There are some limitations in the selection
process.

Selection: Selection stays next to recruitment. By selection process, managers use various
instrument to find out the best employees from the available people. Here, HRM tries to select
the most suitable employees those fit for the firm.

1.2: Assessing the impact of legal, regulatory and ethical

considerations to the recruitment and selection process
Legal, regulatory and ethical considerations have great impact on recruitment and selection
process. Impact of legal, regulatory and ethical considerations to recruitment and selection
process for XYZ limited is given below.
Legal issues are very important for the employers because, if any employer violates any legal
issue, then he is accountable to the legal authority. Legal issues are set for ensuring equality and
justice. Legal issues are mandatory to follow.
Regulatory authorities are also important in recruitment and selection process. Regulatory
authorities observe the recruitment and selection process carefully and ensure the standards are
maintained.

So, all the legal issues, regulatory authorities and ethical considerations affect the recruitment
and selection process.

1.3: Taking part in the selection process

Employee selection is not an easy task. Selecting the best employee for the organization is quite
a difficult task. The nature of the selection process depends on the nature of job. Some frequently
used steps that XYZ can follow are given below:
1

Preliminary Interview: It is the primary step of selecting employee for the organization.

It is a short step. Here, the unsuitable candidates are eliminated from the applicants.
Application Bank: In this case, a standard application form is prepared and served to the
applicant on their request. The required information in the form about qualifications, age,

experience, etc is greatly valued by the interviewers.

Scrutiny of Applications: For eliminating the applicants who cant fulfill job
requirement, received applications are scrutinized. It is performed by the Personnel

Department.
Employment Test: All the required information about a candidate cant be known from
the applications. Thats why it is important to know the unknown information. For this
purpose employment test is used. Now-a-days, psychological tests such as intelligence

tests, aptitude tests, personality tests etc have become popular.

Group Discussion: In group discussion, candidates are divided into groups and assigned
tasks to solve. There is a selection panel to observe the activities of the candidates in

groups. Then the best performers are selected for the job.
Employment Interview: To find out the suitable employee for job, employment
interview is considered as an effective method. Through employment interview,

interviewers directly contact with the employee to test their qualities.

Checking Reference: Candidates provide reference for their character and experience.

Employer verifies the reference to find out the best ones.

Medical Examination: After crossing all the previous tests, a candidate needs to go for a

medical test where a panel of doctor observe their health and give report accordingly.
Appointment Letter and Placement: It is the last stage of selection procedure. In this

stage, selected candidate is provided with an appointment letter.

10 Induction: In this stage, employer introduces the new employee in the organization and
his duties.

1.4: Evaluating own contribution to the selection process

Job Description: a job description about the duties and responsibilities of job is written based on
job analysis.
A job description includes:

The size and type of the organization,

Salary range,
Department and job title,
Level or position grade,
The reported person and work responsibility,
Working conditions,
Special equipment if used,
Communication purpose and area,
A statement-Other duties as assigned to balance changes, etc.

Person specification: In person specification. The characteristics of suitable person are

summarized.
Essential criteria: The specific characteristics required for the job is determined and referred.
This is a compulsory skill or quality requirement.
Desirable criteria: This is the criteria that can improve the performance of the newly appointed
employee is called desirable criteria. These criteria are helpful for the employee to perform well.
Curriculum Vitae (CV): Now-a-days, a CV is very important for getting a job. All the
qualifications of the employee about skills, education, work experience etc are provided in CV.

Task 2: Understanding the styles and impact of leadership

Leadership is leading people towards organizational goal. Different types of skills and attributes
are needed for leadership. It varies from situation to situation.

2.1: Explaining the skills and attributes needed for leadership

Leadership is a very important function of a person in s business. It helps a manager to achieve
organizational goals. The skills and attributes needed for leadership are given below:
a
b

Decision making: Leaders have to take decision in different critical situations.

Positive attitudes: Leaders have to show positive attitudes toward their work and

followers.
Problem solving: Leaders face different problems in leading employees. They have to

solve those problems efficiently.

Time management: Each organization has time-barred goals. Success depends on

achieving those goals timely. So managers are required to manage time properly.
Self-motivation: A leader must have the ability of self motivation. A successful leader

f
g
h

becomes more encouraged after solving a problem.

Power of leadership styles means leading employees according to situations,
Practicing the theories of motivation such as Maslow, Herzberg, McGregor etc,
Influencing others: A leader must have the ability and authority to influence others by his

speeches and authority.

Working in groups: A leader leads a group of people. So he must have the ability of

working in groups.
Maintaining emotional intelligence: Maintaining the emotions and performing the duties
is a difficult activity for anyone. But a successful leader should have this quality.

2.2:

Explaining

the

diference

between

leadership

and

management
Leadership and management are two important terms in business. There are some differences
between leadership and management..
Leadership: Leadership is defined as a process of influencing and persuading others work
towards organizational goals. It is a crucial factor of influencing employees and regarded as an
important way of balancing major changes in organization. Creating a vision, communicating the
vision, energizing, inspiring, motivating and creating culture etc are leadership function.
A leader leads a team. There are four steps of building a team. These are forming, storming,
norming and performing.

Management: The process by which a manager inspires employees to perform their best for
achieving organizational goals. Planning, co-coordinating, organizing, controlling etc are
function of management. Managers give much importance on time management.

2.3: Comparing leadership styles for diferent situations

Leadership styles means the ways leaders follow leading subordinates. There are three major
leadership styles. These are:
1

Autocratic leadership style: An autocratic leadership style is very common in some

organization especially in small organization. In this leadership style, the decision making

power is centralized to the leaders hands.

Democratic leadership style: This is also a common leadership style. Here, the decision
making power is not centralized to the leaders hands. But democratic leadership style is

not suitable for business.

Laissez-faire leadership style: It is another kind of leadership style. In this style, a
leader provides little or no direction at all to the subordinates. Here, a leader allows
subordinates to set their own goals perform accordingly.

There are some other leadership styles such as transactional leadership style, bureaucratic
leadership style etc. In transactional style, a leader is obeyed by the team members when they
accept the job. In bureaucratic style, rules are followed rigorously.

2.4: Explaining ways to motivate staf to achieve objectives

Staffs are employees within an organization. Success of the organization mostly depends on the
efficient staffs.
Motivation is an important function performed a manger. It is a psychological process and directs
employees voluntarily towards predetermined goals.

Motivation helps a manager understanding his or her behavior and behavior of others and also
helps manager to building and managing a motivation system. It also provides various tools to
analyze motivational problems within the organization.
There are many theories to motivate employees or staffs of an organization. XYZ can use these
theories for motivating their employees. These are:
1
2
3
4
5

Murrays theory of human personality,

E.R.G. theory,
Hygiene theory or Herzbergs motivator,
Maslows hierarchy of needs theory ,
McClellands achievement motivation theory etc.

Task 3: Being able to work efectively in a team

A team is a group of people working under a supervision of a leader for achieving organizational
goal. There are many benefits of working in a team. Team work is more successful and effective.

3.1:

Assessing

the

benefits

of

team

working

for

an

organization
There is a saying, Two heads are better than one. There are many benefits of working in a
team. The benefits of team working are given below:

1. Problem solving: A group of people can solve a problem quickly than an

individual can solve.
2. Developing relationship: Working together increases employee to employee,
employee to leader relationship.
3. Sharing information: Group members share information if necessary. They can
fairly understand one another and remain in a helping mind.
4. Improved morale: As team members work in a team and one can easily observe
others, it improves the morale among the members.
5. Greater flexibility: Team members come to the team from different department.
So there is much more flexibility.
6. Increased innovation: As there is more than one member in a team, they can
generate new ideas easily.
7. Developing skills: Different member have specialty in different sector. Efficient
member can help other becoming efficient.
These are the major benefits of working in a team.

3.2: Demonstrating working in a team as a leader and member

towards specific goals, dealing with any conflict or difficult
situations
A team has two types of people. One is leader and other is the follower. A team leader directs the
team towards organizational predetermined goals by his ability. He brings the team together
although there are different types of people of different personalities. He facilitates and co
operates a team. He is also dependent on the team members to complete his task. He can
highlight his special skills and techniques in his work area. He contacts with other team and
collect information and manages conflicts in among employees and in work. He also handles
sensitive issues of the organization.
Team members are integral parts of a team. Team leaders duty is to give direction, but the task is
performed by the team members. They play a vital role in achieving the teams goals as well as
the aims of the organization. An effective team member always tries to communicate with his
leader and colleagues for making better performance. He dont blame others when commits a
mistake. He always listens to his leaders directions and colleagues advices carefully and always
remains concerned about his duties. (Kristin 2013)

The above functions of both a team leader and a team member help them achieving
organizational goals and dealing with conflicts.

3.4: Reviewing the efectiveness of the team in achieving the

goals
Effectiveness means being successful in achieving goals. Team effectiveness is a process of
uniting the members of the firm to work together. A team is always more effective than an
individual because there is no I in a team. Team members joint performance helps the
organization to be successful.
Team effectiveness also means the ability of the team to accomplish its goals. For any
organization, effectiveness of team is much more important to be successful. There are different
types of people of different background in a team. Their behavior, characteristics, skills,
qualities, experiences, age etc varies from member to member. When, these differences are
stronger, then the team is ineffective. That team cant achieve its goals. As a result, the
organization also fails to become successful. On the other hand, when team members work hand
in hand ignoring those differences, teams goals as well as org. goals are easily achieved.
So, effectiveness of the team in achieving the goals is vital.

Task 4: Being able to assess the work and development

needs of individuals
Different types of people work in a team. They have different abilities and qualities. The work
done by the team is needed to be assessed. Individuals abilities are also needed to be developed.

4.1 Explain the factors involved in planning the monitoring and

assessment of work perfomance
Business pressures are ever-increasing and organizations are now required to become even more
effective and efficient, execute better on business strategy, and do more with less to remain
competitive. This puts focus on the work process and improving efficiency in how it is carried
out.

Performance assessment is a process that enables managers to assess, evaluate and measure
employees efficiency in order to improve and optimize productivity. It is an organized activity
used by managers to obtain valid information about the performance of individuals, teams and
departments and determine the factors that are affecting or may affect their performances. To
better understand (evaluate) what can or should change to improve individual and team ability to
perform, managers can conduct these performance management assessments .
Roles, Functions and Purpose of Performance Assessment
1

Effective Goal Setting.

Using effective Assessment tools to track progress, identify obstacles, and report results.

Aligning individual employee's day-to-day actions with what the business objectives.

Communicating and clearly defining the task and setting specific performance
expectations for employees.

Documenting how individuals perform to support how they are compensated and career
planning decisions.

Establishing focus for areas of staff competency and skills development and selecting
learning activities.

Creating documentation for legal purposes, to support human resources decisions and
reduce disputes.

4.2: Planning and deliver the assessment of the development

needs of individuals
Planning is a process by which a manager sets goals, identifies resources and outlines the
employees to perform their activities toward the goals.

Development needs are the required qualities of the individuals those are needed to be
developed.
Individuals work in a team as well as in an organization. On the other hand, students are the
learners. They need to develop their capabilities for future.
A team leader or a teacher has to plan the development need of the individuals in such a way that
can successfully improve their abilities.

4.3: Evaluating the success of the assessment process

Assessment process helps to correlate the learning behaviors of the students with desired
learning outcomes. Students analysis skills reflect by the assessment tasks they perform.
The assessment process can be done by,
1. Aligning the course assessment with the learning outcomes and curriculum,
2. Preparing the students for assessment through providing structural tasks and explaining
3.
4.
5.
6.

the structure,
Designing quality assessment and items,
Reviewing the assessment data,
Understanding setting standards and grade cut-offs,
Giving feedbacks to the students.

Through these steps, a student becomes successful in analyzing and performing his tasks. This is
the effective way of evaluating the success of the assessment process.

Conclusion
Recruitment and selection are two important factors in business. Success in business mostly
depends on its efficient employees. A firm can get the best employees through recruitment,
selection and retention. Both selection and recruitment process increase organizational
commitment and motivation. A firm fulfills its labor needs through selection and recruitment. It
tries to employ the best employee who can serve best for the firm. Leading with purpose opens
the door to be more innovative and creative. Engaging employees and viewing them as
collaborators, provides people with the authority to innovate. Leadership is leading people
towards organizational goal. Different types of skills and attributes are needed for leadership. It
varies from situation to situation. A team is a group of people working under a supervision of a
leader for achieving organizational goal. There are many benefits of working in a team. Team

work is more successful and effective. Different types of people work in a team. They have
different abilities and qualities. The work done by the team is needed to be assessed. Individuals
abilities are also needed to be developed. Assessment process helps to correlate the learning
behaviors of the students with desired learning outcomes.

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