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Performance Objective:
Upon completion of this assignment, students will be able to perform preventive maintenance
procedures and recognize the appropriate environmental guidelines in performing preventive
maintenance on PCs.
Specific Objectives:
Identify environmental guidelines for cleaning products.
Make use of preventive maintenance products appropriately.
Demonstrate knowledge of preventive maintenance procedures on a PC
Preparation
TEKS Correlations:
130.273. Computer Maintenance (One to Two Credits).
(1) The student demonstrates the necessary skills for career development, employability, and
successful completion of course outcomes. The student is expected to:
(C) employ effective reading and writing skills;
(D) employ effective verbal and nonverbal communication skills;
(F) demonstrate leadership skills and function effectively as a team member;
(G) identify and implement proper safety procedures;
(H) demonstrate an understanding of legal and ethical responsibilities in relation to the field
of information technology;
(4) The student acquires an understanding of computer technologies. The student is expected
to:
(I) explain computer system environmental requirements and related control devices.
(5) The student knows the proper function and application of the tools, equipment, and materials
used in computer technologies. The student is expected to:
(C) demonstrate proper handling and disposal of environmentally hazardous materials used
in computer technologies
Instructor/Trainer
References:
1. IDG Books Worldwide Inc., A+ Certification for Dummies, Chap. 20: Preventive
Maintenance
2. http://backupnut.com/maint.html
Instructional Aids:
1. PowerPoint Presentation: Environmental Maintenance & Cleaning
2. PowerPoint Handouts: Environmental Maintenance & Cleaning
3. Lab Assignments 1-5
4. Environmental Maintenance & Cleaning Exam
Materials Needed:
1. Copies of Lab Assignments 1 through 5 (for each student).
2. Compressed air (for labs).
3. Non-static brushes or probes (for labs).
4. Isopropyl alcohol or non-sudsing general purpose cleaner (for labs).
5. Anti-static cleaner (for labs).
6. Lint-free cloth (for labs).
Equipment Needed:
1. Projection system to display the PowerPoint presentation [PC with Monitor/Projector,
etc.]
2. One PC for every two students (for labs)
3. Standard PC tool kit for every two students (for labs)
Learner
1. Students should read the appropriate curriculum material for electrostatic discharge
(ESD) [depending on the text/curriculum being used for this course]. This lesson can be
taught with only the PowerPoint presentation, and the equipment outlined above.
Introduction
MI
Outline
MI
Instructor Notes:
MI
MI
MI
MI
Icon
MI
Verbal/
Linguistic
Logical/
Mathematical
Visual/Spatial
Musical/
Rhythmic
Bodily/
Kinesthetic
Intrapersonal
Interpersonal
Naturalist
Existentialist
Teaching Strategies
Personal Development
Strategies
Problem-solving, number
games, critical thinking,
classifying and organizing,
Socratic questioning
Mind-mapping, reflective
time, graphic organizers,
color-coding systems,
drawings, designs, video,
DVD, charts, maps
Use music, compose songs
or raps, use musical
language or metaphors
Date: _____________
Procedures
Follow the steps below to perform preventive maintenance on a keyboard.
st
1 Step
Open a cleaning hole by removing the key caps of the -, +, and Enter keys in the numeric pad at
the far-right end of the keyboard.
If the keyboard is really dirty, remove the keyboard cover instead of the keys listed above.
nd
2 Step
Using compressed air, blow out the keyboard, sweeping with the air toward the removed key caps.
If you removed the cover, you can turn the keyboard over, shake it out, and then use the compressed
air to clean the internal and cover pieces.
rd
3 Step
Use non-static brushes or probes to loosen any large or stubborn pieces.
If the keyboard has had a soft drink or the like spilled into it, you may need to wash it. If so, use
warm, non-soapy water to rinse the guck away. Make sure the keyboard is dry before being put back
into use.
th
4 Step
Replace the key caps or reassemble the keyboard cover.
th
5 Step
To clean the keys and keyboard case, use a soft, lint-free cloth and isopropyl alcohol, or a nonsudsing general-purpose cleaner to wipe away any guck, ink, or other markings. The alcohol is good
because it evaporates, which will ensure the keyboard will not be wet.
th
6 Step
Reboot the system, observing the POST for keyboard errors.
Test the keyboard by pressing every key and verifying its action.
NOTES:
Date: __________
Procedures
Follow the steps below to perform preventive maintenance on a mouse.
st
1 Step
After making sure that no open applications are on the screen, roll the mouse gently onto its back and
remove the ball access slide cover.
nd
2 Step
After making sure that your hands are clean, remove and closely examine the ball for pits, cracks, or
canyons. Also check to see whether the ball is lopsided or oval-shaped.
If the mouse ball has any of the problems listed above, replace it or the entire mouse unit.
Inspect the hole where the ball goes for guck, lint, hair, string, etc.
rd
3 Step
Inspect the rollers inside the hole where the ball goes for debris, or sticky or greasy buildup.
To clean the rollers, use a small, flat-blade screwdriver to scrape off the buildup.
th
4 Step
Blow any dust from inside the mouse using compressed air.
Dont blow out with your mouth for two reasons: you could get spit inside the mouse and/or dust in
your eyes.
th
5 Step
Use a damp, lint-free cloth to clean the mouse ball. Dont soak it or scrub it, jut wipe it clean and let it
dry before inserting it back in the hole. Dont use alcohol to clean the mouse ball. Alcohol may
dissolve the mouse ball material and cause flat spots and distortion.
th
6 Step
After placing the mouse ball back into the hole where it goes, replace the slide cover and lock it in
place.
If needed, you can use isopropyl alcohol or a general-purpose cleaner to clean the exterior of the
mouse.
th
7 Step
Test the mouse to make sure it is working properly.
NOTES:
Date: _____________
Procedures
Follow the steps below to perform preventive maintenance on a monitor.
st
1 Step
Turn the monitor off and unplug it.
Wait a few minutes before beginning, and DO NOT wear an electrostatic discharge (ESD) ground
strap.
nd
2 Step
Using compressed air, clean any dust from the top of the monitor, being careful not to blow it into the
open vents.
NEVER open the cover of the monitor. There is high voltage inside.
rd
3 Step
Use either isopropyl alcohol or a general-purpose cleaner to clean the outside of the monitor case.
The alcohol is probably the better choice because it doesnt create a safety hazard if dripped inside
the case.
th
4 Step
Use an antistatic cleaner to clean the glass on the monitor.
NEVER wash the monitor glass with the power on.
th
5 Step
Reconnect the monitor and test the video.
If nothing displays, check that the power switch is on, check the power cord and video connections,
and the brightness and contrast settings. These connections and settings may have been
inadvertently loosened or changed during the cleaning.
NOTES:
Date: __________
LAB 4: System-Level
Objective
Focus on your ability to properly perform preventive maintenance at the system level.
Equipment
The following components are required for this exercise:
Working PC
Compressed Air
Isopropyl alcohol or non-sudsing, general-purpose cleaner
Lint-free cloth
Procedures
Follow the steps below to perform system level preventive maintenance.
st
1 Step
Turn the power to the PC off and unplug it.
Wear an ESD ground strap that has been properly grounded.
nd
2 Step
Carefully remove the case cover and perform a visual inspection inside the case to assess any
problems that may be obvious.
Look for dust gathering in a place that it shouldnt (the case may have a crack or a part may be
missing)
Look the case over thoroughly for dust, corrosion, leaking battery acid, etc.
rd
3 Step
Use compressed air to blow out the outside vents of the power supply first, and then its inside vents,
drive bays, and adapter cards, and finally the outside of the case.
th
4 Step
Check cables and wires for loose connections.
th
5 Step
Replace the case cover, taking care not to snag any cables.
th
6 Step
Carefully clean the outside of the case with isopropyl alcohol or a general-purpose cleaner.
th
7 Step
Power on the PC and watch the POST process for errors.
NOTES:
Date: __________
1 Step
Using CHKDSK to find and fix filesystem errors.
Hard drive maintenance actually is pretty simple. There's a program built into Windows 2000, XP, and
Vista called "CHKDSK" (pronounced "check disk") that automatically finds and corrects many of the
most common hard disk errors. To use it, simply follow these steps:
1.
2.
3.
4.
If you want something a little fancier, a graphical interface to Defrag can be found by clicking on Start,
All Programs, Accessories, System Tools, Disk Defragmenter. Then highlight the drive you want to
defragment, and click "Defragment."
Following these simple steps can help prolong your computer's life and reduce the chances of data
loss.
Put down any errors that might occur or messages after running the chkdsk and the defrag.
NOTES:
Date: __________
1. Information on the hazard of a chemical solution and the safe handling and storage is
contained on which of the following?
A. MSSC
B. MSDS
C. MSCE
D. DSHS
2. To open a hole on the keyboard for dirt and debris to blow out, remove which of the
following keys?
A. Spacebar
B. Arrow keys
C. Minus, Plus, and Enter keys from the right end of the keyboard
D. Tab, Caps Lock, Shift, and Control keys from the left end of the keyboard
3. Which of the following correctly describes the cleaning process of the monitor glass?
A. Clean when the monitor is on
B. Clean when the monitor is off
C. Clean anytime using a wet cloth
D. Never clean a monitor
4. Which of the following represent the major steps for preventive maintenance on a hard disk?
A. Chkdisk, Format, Defrag
B. Backup, Format, Defrag
C. Fdisk, Format, ScanDisk
D. Backup, ScanDisk, Defrag,Chkdsk
5. Which of the following is the first place to look for safety information on a product?
A. On its label
B. On the manufacturers web site
C. At the local public health facility
D. At the local department of public safety
6. Which device is helpful in cleaning a mouse roller from buildup?
A. Your finger nail
B. Compressed air
C. A flathead screwdriver
D. Do not attempt to clean the mouse rollers
7. Which of the following could dissolve the material around a mouse ball?
A. Isopropyl alcohol
B. Lint-free wet cloth
C. Anti-static cleaner
D. General-Purpose Cleaner
8. Which of the following is used to clean the glass of the monitor?
A. Isopropyl alcohol
B. Lint-free wet cloth
C. Anti-static cleaner
D. General-Purpose Cleaner
9. Preventive maintenance should be performed on a floppy drive how often?
A. Daily
B. Monthly
C. Yearly
D. On failure
10. Preventive maintenance should be performed on a keyboard how often?
A. Daily
B. Monthly
C. Yearly
D. On failure
11. How often should motherboards be checked for chip creep?
A. Daily
B. Monthly
C. Yearly
D. On failure
12. How often is it recommended to back up a hard disk?
A. Daily
B. Monthly
C. Yearly
D. On failure
13. You would not wear an antistatic grounding strap while performing preventive maintenance
on which of the following PC components?
A. An expansion card
B. A computer case
C. A hard disk
D. A monitor
14. Hard Disk preventative maintenance includes all of the following except:
A. ScanDisk
B. Defrag
C. Backup
D. Fdisk
15. Which of the following will check the surface of the hard disk for errors?
A. ScanDisk
B. Defrag
C. Backup
D. Fdisk
16. Which of the following will optimize your hard disk?
A. ScanDisk
B. Defrag
C. Backup
D. Fdisk
Date: __________
1. Information on the hazard of a chemical solution and the safe handling and storage is
contained on which of the following?
A. MSSC
B. MSDS
C. MSCE
D. DSHS
2. To open a hole on the keyboard for dirt and debris to blow out, remove which of the
following keys?
A. Spacebar
B. Arrow keys
C. Minus, Plus, and Enter keys from the right end of the keyboard
D. Tab, Caps Lock, Shift, and Control keys from the left end of the keyboard
3. Which of the following correctly describes the cleaning process of the monitor glass?
A. Clean when the monitor is on
B. Clean when the monitor is off
C. Clean anytime using a wet cloth
D. Never clean a monitor
4. Which of the following represent the major steps for preventive maintenance on a hard disk?
A. Fdisk, Format, Defrag
B. Backup, Format, Defrag
C. Fdisk, Format, ScanDisk
D. Backup, ScanDisk, Defrag,Chkdsk
5. Which of the following is the first place to look for safety information on a product?
A. On its label
B. On the manufacturers web site
C. At the local public health facility
D. At the local department of public safety
6. Which device is helpful in cleaning a mouse roller from buildup?
A. Your finger nail
B. Compressed air
C. A flathead screwdriver
D. Do not attempt to clean the mouse rollers
7. Which of the following could dissolve the material around a mouse ball?
A. Isopropyl alcohol
B. Lint-free wet cloth
C. Anti-static cleaner
D. General-Purpose Cleaner
8. Which of the following is used to clean the glass of the monitor?
A. Isopropyl alcohol
B. Lint-free wet cloth
C. Anti-static cleaner
D. General-Purpose Cleaner
9. Preventive maintenance should be performed on a floppy drive how often?
A. Daily
B. Monthly
C. Yearly
D. On failure
10. Preventive maintenance should be performed on a keyboard how often?
A. Daily
B. Monthly
C. Yearly
D. On failure
11. How often should motherboards be checked for chip creep?
A. Daily
B. Monthly
C. Yearly
D. On failure
12. How often is it recommended to back up a hard disk?
A. Daily
B. Monthly
C. Yearly
D. On failure
13. You would not wear an antistatic grounding strap while performing preventive maintenance
on which of the following PC components?
A. An expansion card
B. A computer case
C. A hard disk
D. A monitor
14. Hard Disk preventative maintenance includes all of the following except:
A. ScanDisk
B. Defrag
C. Backup
D. Fdisk
15. Which of the following will check the surface of the hard disk for errors?
A. ScanDisk
B. Defrag
C. Backup
D. Fdisk
16. Which of the following will optimize your hard disk?
A. ScanDisk
B. Defrag
C. Backup
D. Fdisk