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119
in the Netherlands
R. Mulholland
Introduction
In a recent report, Freeman ( 1979) uncovered three intuitive conceptions
that have been used to try to capture the idea of structural ten trality in
social networks.
He refined these intuitions
and specified a family of
measures for each. One set of measures was based on the degree of a point
and seemed to be an index of that positions potential for activity in the
network. Another was based on the extent to which a point fell between
others on the shortest paths connecting them. It was taken to be an index
of potential for control of ~ommunicatio1~. And the third was based on the
closeness of a point to all others. This was viewed as a measure of either
independence
from control or of efficiency. Three measures were developed
for each of these structural properties. Two of each set of measures referred
*The authors wish to express their sincere gratitude
to Everett Rogers and Jack Ilunter
careful reading and helpful criticisms of an earlier draft of this manuscript.
**School of Social Sciences, University of California, Irvine, CA 92717, [J.S.A.
***Department
of Sociology, Stanford University, Stanford, CA 94305, U.S.A.
for their
120
R. R. hlulholland
to attributes of positions or points as they were embeclclccl in network structures: one was based on absolute counts ofdegrec, betweenncss or closeness
and the other was made relative by eliminating the eflect of network size.
The third measure in each case was an index of centralization
of the entire
structure.
It was designed to reflect the degree to which a network was
dominated by a single point, again in terms of deg-ee. betwccnness or closeness respectively.
According
to Freeman (1979) these kinds of centrality
imply three
competing theories of IIOW centrality might affect goup processes. Thus.
what is needecl now is an effort to sort out the effects of these several kinds
of centrality.
The most natural way to accomplish this is to return to the
classic experiment
that was designed in the late 1940s at the Massachusetts
Institute of Tectlnology.
It was dcvelopctl specifically to study the effects
of structural centrality on human communication.
The experimental
;.
Chain
Y
Y
Star or
Wheel
Circle
121
The experiment
itself consisted of a series of 15 problem-solving
trials.
On each trial each subject took up a card showing five symbols from a set of
six (0, *, +, u, a, 0). The subjects had only one symbol in common on a
given trial and their job was to discover that common symbol by passing
messages to one another. When a subject thought he had the correct answer
he so indicated by throwing a switch associated with that symbol. When all
subjects had thrown switches the trial was ended.
When the 15 trials were over each subject was asked to fill out a questionnaire containing a number of questions, three of which have turned out to
produce interesting results:
Yes _~~_ No ~~.
1. Did your group have a leader?
_ _ ~~~
~~___~
2. If so, who? (Identify by color)
3. How did you like your job in the group? (place a vertical slash along the
line below)
Liked
Disliked
It
It
I
_~.. ~~~~___
The information
provided by the questionnaire
along with data on the
efficiency
of the group in solving the problems constituted
the dependent
variables in the experiment.
Thus, the MIT experiment
was designed to
study the effects of the structure of communication
~~ or, specifically, the
centrality
of points in the communication
structure - on problem solving,
perception of leadership and personal satisfaction.
Results showed that all three dependent
variables were related to the
structure of communication.
Personal satisfaction and nomination for leadership, it turned out, were related to point centrality. Efficiency in problem
solving, group satisfaction
and the tendency to see leadership as operating
were related to overall centralization
of the network,
Results were impressive and they generated a good deal of derivative
work As Rogers and Agarwala-Rogers ( 1976, pp. 119--- 123) have observed,
Experimental
follow-up work was done by Heise and Miller (1951), Guetzkow (1951, 1954, 1960),
Christie, Lute and Macy (1952, 1956), Hirota (1953), DeSoto (1953), Rogge (1953), Macy, Christie
and Lute (1953),
Lute, Macy, Christie and Hay (1953), Shaw (1953, 1954a, 1954b, 1954c, 1955a,
1955b, 1956, 1958, 1959), Shelley (1953), Karaneff(1954),Walker
(1954),Christie
(1954a, 1954b),
Gilchrist,
Shaw and Walker (1954), Schein, White and Hill (1955), Goldberg (1955), Guetzkow
and
Simon (1955),
Mulder (1955,
1959a, 1959b,
1960a, 1960b), Berkowitz
(1956), l-lament (1956,
1958a, 1958b, 1961), Lanzetta and Roby (1956a, 1956b, 1957), Roby and Lanzetta (1956a, 1956b,
1957a,
1957b),
Shaw and Rothschild
(1956),
Trow (1957).
Guetzkow
and Dill (1957).
Shaw.
Rothschild
and Strickland
(1957). Shelley and Gilchrist (1958), Cohen, Bennis and Wolkon i1959a;
1959b, 1960, 1961, 1962), Faucheux
and Moscovici (1960). Mohanna and ArcVle (1960). Cohen and
Bennis (1960a,
1960b, 1961, 1962), Cohen, Bennis and Briggs (1960), Cohen (1961, 1462, 1964a,
1964b, 1964c, 1967), Sure, Rogers, Larson and Tassone (1962), Carzo (19631, Leavitt and Knight
(1963),
Lawson (1964a,
1964b, 1965), Morrisette,
Pearson and Switzer (1965), Morrisette,
Switzer
and Cranncl (1965),
Watson and Bromberg
(1965),
Faucheux
and Mackenzie
(1966), Morrisette
(1966), Burgess (1968a,
1968b, 1968c, 1968d, 1969), Cohen and I.oerst (1968), Harshberger
(1971),
Cohen, Rosmer and Foerst (1973), Snadowski (1974), Liddell and Slocum (1976).
122
I,. C. Freenm,
Il. Roeder
am1 R. R. ~IfdholLmd
however, interest peaked in the 1950s and 1960s and has declined recently.
The reasons for this decline are not entirely clear, but we can make some
guesses about at least some of the factors involved.
Since the early fifties there has been a growing divergence between theoretical and experimental
work in this area. The early experimental
studies were
concerned
with the effects of structural
centrality
on communication
in
small groups. Exactly what centrality was, as Freeman (1979) showed. was
not entirely clear. But at least these investigators were concerned both with
specifying a potentially
relevant structural attribute of networks and with
determining its cffccts.
After these first studies, however, subsequent investigators tended to LX
concerned either with conceptual problems of centrality or with the consequences of structure on prohlcm solving, not both. Some investigators, like
Beauchamp
(1965) and Sabidussi ( 1966) were concerned very little with
experimental
results. They rcturnetl to graph tlleory and redefined centrality
in mathematically
sophisticated (but empirically inappropriate)
ways. Others,
like I-leise and Miller ( 195 1) and Lawson ( 1965) dropped the notion of centrality entirely and concentrated
on studyin g the unspecified at tribu tcs of
structure on problem solving. They looked simply for differences in perforniancc aniong tile standard named structural forms, like the wheel or the
circle. Tlicir reports reflect a sort of blind empiricism. They show that the
wheel is. say, faster than tlic circle in solving problems of a given class, but
make no attempt to uncover what it is about these forms that might lead to
this result.
A second difficulty with the later cxpcrimcntal
work is
in part at least
- a consequence
of this same blind concern with standard structures. In the
early MIT studies Bavelas and Leavitt made some attempt to sort out positional effects from overall structural effects. Positional effects could be seen
when the value taken by the dependence
variable could IX predicted from
the centrality ofa point regardless of the structure in which it was eniL~etldccl.
Overall structural effects. on the other Iiand. were observable when the value
of the dependent variable could be predicted from the centralization
of the
structure itself regardless of individual point centralitios within the structure.
the later studies lost
By concentrating
entirely on structural
differences,
sight of the sort of subtle complexity
inipliccl by a concern with both positional and overall structure effects and their possible interaction.
These problems led to an emerging consensus that this kind of experiment
had hit an intellectual dead end. Burgess (1968b) summarized this view when
he concluded
that the results were contradictory
as well as inconclusive.
He reasoned, and demonstrated
empirically,
that if subjects were run long
enough (900+ trials). and rewarded for speed and efficiency. all previously
dcnionstratccl differences in performance
would disappear.
Burgesss conclusion
is probably correct. hut it has little to do with the
importance of tile Bavclas-type experiment. Obviously learning takes place in
the experiment.
and cclually obviously ii pushed hard cnou:gh and long
enough suL>jects will find tlic organization
structlire that provides an opti-
123
mum solution. Nevertheless, in seeking this solution, subjects will use strategies that reflect the influence of structural factors. As Guetkow and Simon
(1955) and Guetzkow
and Dill (1957) have suggested this is probably due
to the fact that participants must solve two problems: (1) that of developing
an organizational scheme suitable for finding the common symbol within the
constraints of their particular network form and (2) that of actually finding
the common symbol. Unless subjects are beaten to death with a seemingly
endless string of experimental
trials they are likely to behave in a way that
parallels their real-life communications.
They will seek and find an organizational form that works, and then play with variations on it both to maintain interest and to seek a better form.
All this, of course, must be accomplished within the structural constraints
of the communication
network. And the major structural constraints of
interest in this context are those having to do with centrality and centralization. Any or all combinations
of three kinds of centrality might be appropriate to a given application,
either at a point level or at the level of the
analysis of overall structural properties.
Existing data, however, provide no basis for sorting out the effects of
various kinds of centrality
on communication
processes in small groups.
The particular structural forms used in the MIT experiments
and by subsequent investigators are all ranked in the same order by all three measures of
centralization
(see Table 1). Thus, it is impossible to make a decision about
the kind of centralization
involved in affecting results on the basis of
existing data.
Table 1.
Centralization index scores and ranks for the structures studied by Leavitt.
Form
Star or Wheel
Y
Chain
Circle
Control
Independence
CB
Rank
1
0.71
0.41
0
1
2
3
4
Activity
cc
Rank
CC
Rank
1
0.63
0.43
0
I
2
3
4
1
0.58
0.17
0
1
2
3
4
A critical test
The experiment
reported here was designed to determine which, if any, of
the three kinds of structural centrality specified by Freeman (1979) was
124
relevant to small group problem solving. Except for the use of new structural
forms and some female subjects, this experiment
is an exact replication 01
the one reported by Leavitt (195 1).
Like Leavitt, we used four structural forms, each containing five positions.
And, as in the Leavitt experiment, each form was replicated with five sets of
subjects. The forms used here are shown in Figure 2. The overall centralization scores and their rankings for these structures are shown in Table 2. The
point centrality
scores for these structures
are shown in Table 3. These
rankings and scores are used to forecast possible outcomes, by form and by
position, of the experimental
trials.
Figure 2.
Subjects were 100 volunteers from among the student body at Lehigh
51 were
University.
They ranged from freshmen
to graduate students;
male and 49 were female. None had previously participated
in a group
problem-solving
experiment.
The first question addressed in analyzing our results involved evaluating
the success of this experiment as a replication of Leavitts study. In choosing
structural
forms, we had purposely
picked one, our Form A, that was
identical with one of Leavitts forms, the chain. This choice, it was reasoned,
Table 2.
Centralization
Figure 2.
index
Independence
Control
shown
in
Activity
CB
Rank
(c!
klllk
(D
killk
0.41
0.43
0.17
0.56
0.55
0.42
0.29
0.62
0.50
0.14
0.23
0.25
Table 3.
125
Point centrality index scores for positions in the structural forms shown in
Figure 2.
Point
Centrality
Index
Form
CB
Position
R
A
13
C
D
4
4
2
1.5
3
0
0.5
1.5
3
3
0.5
0.5
0
0
0
0
0
0
0
0.5
CD
A
B
C
D
2
3
4
3
2
2
3
3
2
2
3
2
1
2
2
2
1
1
2
2
C,
A
B
C
D
6
5
4
5
1
I
5
5
I
6
5
6
10
I
6
6
10
9
6
6
would allow us to evaluate the degree to which our results were comparable
with those produced by Leavitt.
Comparative
results for six key variables are shown in Table 4. No one
difference
is especially large - particularly
in view of the relatively small
samples used. The interesting result, however, is the fact that our subjects
performed better with respect to every single variable. They used less time,
sent fewer messages, made fewer errors, and in general, were more satisfied
with the task.
Table 4.
Comparison on key variables for Form A, the Chain, between Leavitts data
and data from the current study.
Variable
Lehigh
1.
2.
3.
4.
5.
6.
77.1
53.2
14.8
1.8
60
63.4
48.4
13.2
1.6
65.2
78
76
34
92
82
30
1916
126
I,. C. Freeman.
are rather small and that the results of our replication are reasonably close to
those produced by the original experiment.
The main analyses of the data of the present experiment
were made in
terms of three classes of dependent variables: (1) leadership, (3) satisfaction
and (3) efficiency. These will be examined, in turn, below.
Concern with leadership was embodied
in two questions in the postoxpcrimental questionnaire.
These questions were used to determine whether
or not subjects perceived their group as liavin g a leader and whether they
could identify that leader. If 3 subject identified the occupant of a dcsignated position 3s the leader for his or Iier goup that was counted as an
instance of perceived leadership and tabulated for the position chosen. These
results were recorded
for positions in each of the four structural forms.
Results are shown in Table 5.
Table 5.
Number
I~orm
Posit ion
K cd
Yellow
1
3
CVhite
IIIUC
Green
3
1%
3
3
3
3
(
4
I
5
3
D
4
2
I
I
3
2
Red was the most central position in forms A, U and C and red and
yellow shared dominance
in form D. Table 5 shows that most participants
who chose a leader picked the most central point. Moreover, the overall
number of leadership choices made as well as the number of non-central
choices varied by structural form, but only slightly. The analysis of variance
of average number of leadership choices per trial by structural form is shown
in Table 6. The differences, it seems, arc far from significant.
The means of leader identification
are, however, in exactly the order predicted by tile control-based
mcasurc of centrali:<ation, C, Thus, though the
Table 6.
127
xx
A
B
c
D
17
18
16
14
65
65*/100
XX2
5.5
62
56
36
25
25
25
25
100
(2X)*/N
11.56
12.96
10.24
7.84
0.68
0.72
0.64
0.56
209
42.60
= 42.25
Table 7.
SOUICC
ss
df
MS
Between Means
Within Groups
0.35
166.4
3
96
0.117
1.731
0.067
_____
-.~
cx
4
3
2
1.5
0.5
0
32
1
13
11
5
3
10
15
5
10
20
40
65
100
XX2
(~X)*/N
114
1
51
31
9
3
102.4
0.067
33.8
12.1
1.25
0.225
3.2
0.067
2.6
1.1
0.25
0.075
209
149.842
65*/100 = 42.25
TSS = 209 ~ 42.25 = 166.75
BSS= 149.842 ~ 42.25 = 107.592
WSS = 166.75 ~ 107.592 = 59.159
Between means
Within groups
**Significant
107.592
59.159
5
94
21.52
0.629
34.21
at 01= 0.01.
differences
are small, their order suggests that they may be associated with
betweenness.
This conclusion
is supported,
in part, by the analyses of variance of
leadership choices by point centrality
scores shown in Tables 7, 8 and 9.
Here, means are calculated for individual point centrality scores regardless
of the form in which they are embedded. All three point centrality measures
yield significant Fs, but the residual variance produced
by the partition
based on the betweenness
measure is less than half of that shown by the
128
I,. C Freeman,
Table 8.
D. Koeder
and
R. R. Mztiholland
4
3
2
13
30
21
5
2s
55
10
51
97
60
33.8
36.0
8.018
0.067
100
209
77.885
1
65
2.6
1.2
0.38
0. I
6S2/l 00 = 42.25
TSS = 209
42.25 = 166.75
BSS = 77.885 ~ 42.25 = 35.635
WAS= 166.75
35.635 = 131.1 I5
SOUK~
ss
d!~
MS
f,
13ctween
means
35.635
131.115
3
96
11.88
1.366
8.70**
Within groups
*Si-nilicant
c
Table 9.
at a = 0.01
xx
4
s
6
7
Y
10
13
30
19
2
0
5
25
35
20
5
51
97
5x
2
0
10
65
100
2x2
(cX)/N
33.8
36.0
IO.314
0.2
0
2.6
0.1
209
80.414
I .I
0.54
0.1
0
0.1
65/100
= 42.25
TSS = 209
42.25 = 166.75
BSS = 77.885 ~ 42.25 = 38.164
WSS= 166.75
38.164 = 128.58
SULUCC
SS
dl
AIS
I<
Iktween means
Within groups
3X.164
128.58
S
94
7.6328
1.368
5.58*
*Significant
31 a y 0.01.
others. Betweenness,
then, seems to be the point centrality
measure of
choice when it comes to understanding
leadership nominations.
There is a problem, however, in considering
the relationship
between
point centralities
based on betweenness
and nominations
for leadership.
Their relationship
is not strictly monotone; points with a betweenness index
of 3 arc actually lowest in receiving leadership choices. inspection
of the
means
suggests that the really important partition is neither by forms nor by
point centralitics
but by the most central point (in terms of betweenncss)
129
Partition
Betweenness
Others
Center
CX2
(xX)2/N
x
2.24
0.12
56
9
25
15
196
13
125.44
1.08
65
100
209
126.52
652/100 = 42.25
TSS = 209 -- 42.25 = 166.75
BSS = 126.52 - 42.25 = 84.21
WSS = 166.75 - 84.27 = 82.48
Source
ss
df
MS
Between means
Within groups
84.27
82.48
1
98
84.27
0.842
100.08**
**Significant
at 01= 0.01.
130
Table 1 I .
Satisfktion
<
IO
9
8
10
x
9
9
9
9
x
IO
I0
7
IO
8
5
9
3
7
I
IO
5
7
x
I
6
IO
I0
3
X
I
7
3
2
5
3
0
4
2
0
9
8
I0
8
9
9
I)
Table 12.
8
8
IO
IO
x
I0
9
0
Y
I
3
2
I0
x
I0
9
I0
5
6
(LY)*/N
I0
I5
IO5
858
1048
756 I
35
X46.4
1025.1
612.4
336.2
114
152
20
40
194
898
649.X
571.6
605
I 00
4705
cB(/k)
22
3
,
;.5
92
I24
41
82
0.5
0
:V
by three point-centrality
x
9.2
X.27
x.2
X.2
5.7
3.x
4107.5
605*/l
00 = 3660.25
TSS = 4705
3660.25
= 1044.75
RSS = 4107.5
~- 3660.25
= 441.25
IISS = 1044.75
447.25
= 597.5
2
41
I95
324
45
605
RSS
Itss
.y
5
25
55
IS
IO0
= 3900.85
= 1044.75
xu2
( xx)2/N
A-
351
1707
2404
243
336.2
1521.0
1908.65
135.0
8.2
4705
3900.85
3660.25
= 240.6
240.6 = 804. I 5
7.x
5 .Y
3.0
measures
13 1
XX
4
5
6
I
9
10
41
195
188
136
15
30
605
N
5
25
35
20
5
10
100
Means
Within
Means
Within
Means
Within
on CB~&)
Groups
on CD&)
Groups
on C&k)
Groups
**Significant
Table 13.
(xf12IN
351
1717
1322
1082
95
148
336.2
1521.0
1009.83
924.8
45.0
90.0
8.2
7.8
5.31
6.8
3.0
3.0
4705
3926.83
3660.25 = 266.58
266.58 = 778.17
BSS = 3926.83
WSS = 1044.75
Source
XX2
ss
df
MS
477.25
597.5
240.6
804.15
266.58
778.17
5
94
3
96
5
94
89.45
6.36
80.2
8.38
53.32
8.28
14.06**
9.57**
6.44**
at (Y= 0.01.
> 2, C&k)
a 2, C&k)
cD@k)
< 2
> 1
< 1
339
221
45
40
45
15
3013
1449
243
2873.0
1085.3
135.0
100
4705
4093.3
8.47
4.9 1
3.0
605/100
= 3660.25
TSS = 4705 ~ 3660.25 = 1044.75
BSS = 4093.3 ~ 3660.25 = 433.05
WSS= 1044.75 ~~433.05 = 611.7
Source
Between
Error
subgroups
**Significant
ss
df
MS
433.05
611.7
2
97
216.525
6.31
34.31**
at (Y= 0.0 1.
132
Table 14.
K
A
I>
stntchlral jbrtn.
I3
(;
0
I
0
I
(I
0
0
0
0
I
0
1
I
0
?.
I
0
I
I
0
3
0
0
I
0
0
0
0
0
0
1
0
0
1
0
0
0
0
0
0
I
1
0
0
0
1
I
0
Cl
2
0
0
0
I
0
0
0
0
I
0
2
0
0
I
0
(1
0
0
2
0
I
0
0
0
2
0
0
0
0
I
I
I
0
(1
I
0
0
0
0
0
7
133
Position
R
33
12
13
13
22
26
12
12
12
19
25
12
12
15
20
8
6
11
6
6
6
6
6
7
10
55
27
18
32
26
41
26
18
32
18
22
29
12
17
12
30
13
15
40
28
I
12
6
6
6
29
29
33
25
41
56
27
28
20
40
47
20
29
17
35
20
12
25
11
23
29
30
26
18
34
36
37
31
40
34
44
28
17
44
43
25
18
19
29
33
15
22
14
30
36
21
23
24
33
28
134
Table
L. C. Freeman,
16.
bv
structural form
Table
17.
l~Orlll
7
x
A
Px
(
1)
21.9
2x.14
29.22
50.24
147.03
103.25
76.32
Source
ss
d/
!W
1..
Ilcan? on torms
Within tirrnls
4055.36
9421.2
3
96
1351.79
98.14
13.77
13.2
s*
bv
s2
4
3
2
1
31.40
33.24
22.09
7.27
29.44
117.78
65.35
3.93
Source
ss
dl
MS
I.
Means of CD(&)
Nithin groups
6731.76
6744.8
3
96
2243.92
70.26
31.93**
**Significant
at a = 0.01.
number of different others with whom each participant leas the opportunity
to communicate.
This interpretation
is supported
by the positional
analysis shown in
Table 17. Except for the reversal of means at degrees 4 and 3, these results
suggest that communication
activity is strongly a function of degree for
points. Moreover, this reversal seems to be the result of one very confused
trial where the information
was finally organized by a person in a non-central
position.
Overall communication
seems to depend simply on the number of tiifferent people with which each subject has the opportunity
to communicate.
It is possible, however, to break down
various kinds of communication
to
see if we can learn any more about how this process works. Message data
were, thercforc, broken down into four categories:
(1 ) organizational
suggestions.
(2) requests for information,
(3) information (but not answers). and
(4) answers.
13.5
For the most part, organizational suggestions had dropped out by trial 10.
But the few that were made occurred more frequently in forms with more
edges. The same is true for answers and for messages containing non-answer
information.
Only requests for information
depart slightly from this order.
In that category, form C (with fewer edges) involved slightly more messages
than form D (with more). This probably simply reflects the unresolved
competition
for the job of pooling information
between the two equally
central points in form C. But overall, each of the message categories displays
the same relationship to structural form as that shown by the total number
of messages.
When types of messages are analysed in terms of positions within forms,
the presence of communication
roles is suggested. The data are shown in
Table 18.
Table 18.
Means of number of messages sent by message type and form for trials 10
15.
Form
Structural
Answers
Information
Information
requests
Organizational
suggestions
Center
Midpoint
Endpoint
12.4**
6.2**
0**
5.8
10.9
7.2
0.4
0
0
0
0
0
Center
Midpoint
Endpoint
14.8**
5.61**
0**
14.2
17.0
7.2
2.6
0.8
0.2
Center
Midpoint
15.2**
4.95**
15.4
19.25
3.2
2.6
0
0.05
Center
Midpoint
11.4**
4.87**
21.0
18.27
2.8
1.73
0.1
0.27
role
are significant
0.07
0
at Q= 0.01
Messages containing
answers clearly specify positional
roles. All differences are significant. The most central point always passes more answers
than any other point. Endpoints - points that are connected to only one
other - do not pass messages. And others pass an intermediate
number.
It should be noted that centers here are specified in terms of betweenness. If degree is used, the systematic differences exhibited in form A disappear since the center and the two midpoints
all have degrees of two.
Informational
messages do not generate significant differences, but their
means are, for the most part, in a predictable order. Center points pass less
information
than mid points (except for form D where confusion seems
consistently
to reign). Centers, it seems, are collectors,
not passers, of
information.
And, of course, endpoints
pass minimal information
along
the one channel available to them.
Differences
are small and non-significant
for the other two message
types. But again their order is reasonable. Centers request information
in
136
L. C Freeman,
order to solve the problem. And midpoints make the most organizational
suggestions
presumably because of their ambiguous positions.
All this suggests that people find their place in this experiment according
to their structural position. Clearly, there are effects of forms themselves,
but there are also internal positional effects that govern communication.
This result is, again, intuitively plausible and helps to clarify the results of
the MIT experiment.
It completes our analysis of the experimental data and
helps to fill in the picture of the relationship between communication
structure and group performance.
Overall, the analysis of experimental
results shows that centrality
is an
important
but not the only ~ structural factor influencing leadership,
satisfaction
and efficiency in small groups. Another structural factor ~~ the
overall density of edges in the structural
form
also turned out to be
relevant.
With respect to the three concepts of structural centrality,
the experimental results were interesting. Both the control based measure of betweenness
and the activity based measure of degree turned out to be important in
understanding
group performance.
But at no point was the independence
index (traditionally
most commonly ~lsed) based on closeness even vaguely
related to experimental
results. It would seem that the closeness-based
measure held up in the earlier experiments
only because in the particular
forms studied it yielded the same predictions of order as the other measures:
its apparent utility was simply an artifact of the forms chosen for study.
Perhaps a good deal of the historical confusion surrounding the results of
this experiment
have been the result of using an inappropriate
index of the
main structural dimension.
Summary
and conclusions
This essay has been concerned with structural centrality. We have raised
and attempted
at least preliminary
solutions to the problem of, not what
centrality is, but what centrality does.
The three measures of overall network centrality introduced
by Freeman
( 1979) agree on assignment of extremes.
They all assign the star or wheel
the maximum centrality
score and the circle and the complete graph the
minimum score. Between these extremes, however, agreement breaks down;
they differ in their relative ranking of intermediate
fonns.
These differences,
it turns out, allow a re-examination
of the classic MIT
experiment
on
small-group
structure
and communication.
The standard
structural
forms, wheel, Y, chain and circle, could not be used since they
were all ranked in the same order by all three measures. But alternatives were
specified and a replication
of the earliest experiment was conducted using
these new structural forms.
Centrality
did emerge as an important
structural variable, but not the
traditional kind of centrality based on closeness. Instead, the experimentally
137
important kinds of centrality were those based on potentials for activity and
for control.
What, then, does this all come down to? Where does the current report fit
into an ongoing research process?
Hopefully,
this work has the potential for breathing new life into the
classic Bavelas experiment.
Recent reviewers have suggested this experiment
is an intellectual dead end. At this point, however, it would seem that many
of the contradictory
results generated by earlier investigators were the result
of fuzzy structural concepts along with a tendency to design and analyze
experiments
in such a way that they succeed only in masking structural
effects. Here we have demonstrated
that structural effects are present and present in intuitively plausible ways.
However, like research in any ongoing field, the current work raises many
questions for further study. Perhaps the most important single question involves the stability of the reported results. How well would they stand up to
replication?
Before we can realistically begin to vary the kinds and difficulties of problems to be solved, or other fundamental
components
of the
design, we must develop some reliable estimates of experimental
parameters.
A related question involves the portability
of the general findings of this
study to other applications.
How far can the observed relationship
be
generalized? In this context we need to explore variations on the experimental design as well as the possibilities of studying the implications
of the
various kinds of centrality
in other settings including naturally occurring
human social networks.
The problem of how to predict trial times was not solved in the current
experiment.
We were left with the impression that the variance in times was
too great for the current exceedingly
small samples. Further study, using
large samples, is needed to evaluate this impression.
We were able to observe - at least indirectly ~- the emergence of the role
of problem solver who pooled information
in the current experiment.
Although it was clear that information-pooling
became the task of the most
central position, it was not possible to determine what kind of centrality
was operating in role assignment. We are left with a question as to whether
information-pooling
roles are assigned to positions that are central in terms
of control or activity. This is a problem for subsequent study.
And finally, along with replications, extensions and parameter estimates
based upon the concepts and experiments reported here, the next theoretical
problem must be specified and solved. As results become more reliable and
detailed it will be possible to build a process model of this kind of communication. Only then will we be able really to untangle the impact of structural
centrality on communication
networks.
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