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Manually uninstall Office 2016 or Office 365
Applies To: Office 2016
Note: Before you start, you need to know removing Office manually is a long, com
plex process and might require that you reinstall the operating system if certai
n steps are done incorrectly.
You'll need to determine your Office installation type so you can choose the cor
rect way to uninstall it:
Click-to-Run is a new way to install and update Office over the Internet and
it works similar to streaming video. By default, Office 365, including Office 2
016 products are installed by using Click-to-Run.
MSI, (also known as the Microsoft Windows Installer), is the traditional way
of installing Office via a local installation resource.
To determine your installation type
Start an Office application, like Word.
Click File > Account.
If Office 2016 was installed using Click-to-Run, an Update Options appea
rs. For an MSI installation, the Update Options are installed through Windows Up
date only.
Manually remove a Click-to-Run installation of Office
Before you begin, make sure that you log on to Windows with an administrator acc
ount. If you re not sure if you have an administrator account, see how to determin
e your user account type in Windows.
Step 1: Remove the Windows Installer packages
Find the Office 16 installation folder, typically located in C:\Program File
s\.
Right-click the Microsoft Office 16 folder and select Delete.
Step 2: Remove the Office scheduled tasks
Open a Command Prompt window as an administrator.
At the command prompt, type the following commands and press Enter after eac

h one:
schtasks.exe /delete /tn "\Microsoft\Office\Office Automatic Updates"
schtasks.exe /delete /tn "\Microsoft\Office\Office Subscription Maintenance"
schtasks.exe /delete /tn "\Microsoft\Office\Office ClickToRun Service Monito
r"
schtasks.exe /delete /tn "\Microsoft\Office\OfficeTelemetryAgentLogOn2016"
schtasks.exe /delete /tn "\Microsoft\Office\OfficeTelemetryAgentFallBack2016
"
Step 3: Use Task Manager to end the Click-to-Run tasks
Open Task Manager.
Windows 10: Right-click Start, and click Task Manager. (The keyboard sho
rtcut Windows logo key + X also works to open the access menu.)
Windows 8 or 8.1: Point to the upper-right corner of the screen, move th
e mouse pointer down, and then click Search. Type Task Manager in the search box
, and then click Task Manager in the results.
Windows 7: Right-click an empty area of the taskbar, and then click Star
t Task Manager.
Click the Process tab.
If the following processes are running, right-click each one, and then click
End task in Windows 10, End Task in Windows 8 or 8.1, or End Process in Windows
7 after you select each process.
OfficeClickToRun.exe
OfficeC2RClient.exe
AppVShNotify.exe
setup*.exe
Step 4: Delete the Office service
Open a Command Prompt window as an administrator, type the following command
, and then press Enter:
sc delete ClickToRunSvc
Step 5: Delete the Office files
Press Windows logo key + R to open the Run dialog box.
In the Open box, type %ProgramFiles%, and then click OK.
Delete the "Microsoft Office 16" folder.
Delete the

Microsoft Office

folder.

Open the Run dialog box, type %ProgramFiles(x86)%, and then click OK.

Delete the

Microsoft Office

folder.

Open the Run dialog box, type %CommonProgramFiles%\Microsoft Shared and then
click OK.
Delete the ClickToRun

folder.

Open the Run dialog box, type %ProgramData%\Microsoft, and then click OK.
Delete the ClickToRun folder. If the folder does not exist, go to the next s
tep.
Open the Run dialog box, type %ProgramData%\Microsoft\Office, and then click
OK.
Delete the ClickToRunPackagerLocker file.
Note: If you can't delete a folder or a file that's open or that's being use
d by another program, restart the computer, and then try again. If you still can
't remove the folder, go to the next step.
Important: Follow the steps in this section carefully. Serious problems may occu
r if you modify the registry incorrectly. Before you start, back up the registry
for restoration in case problems occur.
Step 6: Delete the Office registry subkeys
Open Registry Editor.
Windows 10: Right-click Start, click Run, type regedit, and then click O
K.
Windows 8 or 8.1: Right-click Start, click Run, type regedit, and then c
lick OK.
Windows 7: Click Start, type Run in the Start Search box, and then click
Run in the results.
Delete the following registry subkeys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\M
icrosoft Office <Edition> - en-us
HKEY_CURRENT_USER\Software\Microsoft\Office
Then Delete the Office key.
Note: In the subkey in the third bullet item, "Microsoft Office <Edition
>- en-us" represents the actual program name. This name depends on the Office 20
16 edition and language version that you installed.
Step 7: Delete the Start menu shortcuts
Open a Command Prompt window as an administrator.
Type %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs, and then press

Enter.
Delete the

Microsoft Office 2016 Tools

folder.

Delete each of the <application> 2016 shortcuts for each of the Office 2016 ap
plications. For example, Word 2016 , Excel 2016 , PowerPoint 2016 .
Step 8: Uninstall the Office 16 Click-To-Run Licensing Component, Extensibility
Component and Localization Component
Open a Command Prompt window as an administrator.
At the command prompt, type the command that is appropriate for your operati
ng system, and then press Enter:
If you're running an x86 version of Office 2016 on an x64 operating syst
em, run the following commands:
MsiExec.exe /X{90160000-008F-0000-1000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0000-0000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0409-0000-0000000FF1CE}
If you're running an x86 version of Office 2016 on an x86 operating syst
em, run the following command:
MsiExec.exe /X{90160000-007E-0000-0000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0000-0000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0409-0000-0000000FF1CE}
If you're running an x64 version of Office 2016 on an x64 operating syst
em, run the following command:
MsiExec.exe /X{90160000-007E-0000-1000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0000-1000-0000000FF1CE}
MsiExec.exe /X{90160000-008C-0409-1000-0000000FF1CE}
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