Troubleshooting

MULTIFUNCTIONAL DIGITAL SYSTEMS

Toner empty

User's Guide: Chapter 6

5
3

4
1

10

6
This guide describes general precautions, preparation, basic operation, and troubleshooting of the equipment. Before using the equipment,
be sure to read the Safety Information (Printouts) at first. The CD-ROM contains this Quick Guide in other languages.

10

Quick Guide

12

Trademarks
Company names and product names in this manual are the trademarks of their respective companies.

13

11

Paper jams

User's Guide: Chapter 6

On bypass tray

General Precautions
When using the equipment

PAPER JAM
E13
1
OPEN SIDE COVER
5

WARNING
Do not take off the cover of the equipment; otherwise you could
be injured or get an electric shock.

Within fuser unit

2

When a problem is detected

6
8
5
7

User's Guide: Chapter 6

CALL FOR SERVICE C##

123456789
Regular cleaning

Do not place any container with liquid (flower vases, coffee cups,
etc.) on or near the equipment. This could cause a fire or give you
an electric shock.

When handling supplies

Keep paper clips and staples away from the air vent. If not, a fire
could result or you could get an electric shock.

Never attempt to incinerate toner cartridges. This could cause an

explosion. Do not dispose of used toner cartridges. Contact your
service representative.

If the equipment will not be used for more than one month,
remove the plug from the outlet for safety purposes during that
time. If an insulation failure occurs, this could cause a fire or give
you an electric shock.

CAUTION

Printed in China 1BV0805801

R110520J8500-TTEC OME11004700 DP-1800 2011-07
2011 TOSHIBA TEC CORPORATION All rights reserved

WARNING

Other points
Read this manual carefully to replace the toner cartridge using the correct
procedure. An improper procedure could cause toner leakage or scattering.
Do not open the toner cartridge forcibly. This could cause toner leakage or
scattering.
Keep the toner cartridge out of the reach of children.
If toner is spilt on your clothes, wash it off with cold water. Your clothes will be
stained with toner and it will not come out if you use warm water.

Do not place heavy objects (4 kg/9 lb. or more) on the original

glass and do not press on it with force. Breaking the glass could
cause personal injury.

If toner leaks from the toner cartridge, be careful not to inhale or touch it.

Do not place heavy objects (4 kg/9 lb. or more) on the equipment.

If the objects fall off, this could cause injury.

If you inhale or touch toner, etc; carry out the following treatment.

Do not touch the fuser unit or the metal area around it. Since
they are very hot, you could be burned or the shock could cause
you to get your hand injured in the machine.
Be careful not to let your fingers be caught between the
equipment and the side cover. This could injure you.

Poor quality printing such as uneven and soiled images can be improved by
simple cleaning. We recommend you to clean the equipment.

Basic Operations

Be careful because the paper exit area and paper just after exiting are hot.

Be careful not to let your fingers be caught when closing the

drawer. This could injure you.

User's Guide: Chapter 7

Be sure to turn the power OFF when leaving the office or if there is a power
failure.

Do not remove or connect the plug with wet hands, as this could
give you an electric shock.

If the equipment becomes excessively hot, smoke comes out of it

or there is an odd smell or noise, proceed as follows. Turn the
power OFF and remove the plug from the outlet, then contact
your service representative.

Behind transfer unit

Other points
Do not turn the power OFF with jammed paper left inside the equipment. This
could cause malfunctions when the main switch is turned ON next time.

First-aid measures
Inhalation: Remove from exposure area to fresh air immediately. Contact a
physician if there is any difficulty in breathing or other signs of distress.
Skin Contact: Wash with soap and water. Wash clothing before reuse. If irritation
occurs or is persistent, seek medical attention.
Eye Contact: Immediately flush eyes with plenty of water for at least 15 minutes.
If irritation persists, call a physician.
Ingestion: Dilute stomach contents with several glasses of water.

Before Use

Before Use

Basic Operations

Component description

Loading paper

User's Guide: Chapter 1

User's Guide: Chapter 1

Drawer
2
Side cover

Original glass

Platen cover
Platen sheet

Bypass tray

Bypass tray
Original scale
To set paper size and paper type
[MENU] button [PAPER SETTINGS]

1
Receiving tray

Control panel

USB terminal
(4-pin)

[SETTING/OK] button
Alert lamp

AC-IN terminal
(Back side)

LCD screen

button

[CLEAR/STOP] button

Copier

Front cover

Exit support tray

Drawer

Toner cartridge

1. Raise the platen cover.

button

Turning power ON

[MENU] button

[START] button

button

button

Paper size

(OFF) side.

Density

Copy quantity

READY
DRAWER:A4-R
AUTO
Original mode

1
100%

Set number
of copies
Reproduction ratio

1. Insert the CD-ROM into the CD-ROM drive of the computer.

2. Double-click [Setup.exe] on the CD-ROM.
3. Follow the instructions of the installer.

Using Plug and Play

1. Connect the equipment to the computer using a USB cable,
and then start the computer.
2. Turn on the power of the equipment.
3. Follow the dialog of the operation system.

To stop copying and reset settings and LCD screen

[CLEAR/STOP] button

3. Press the [SETTING/OK] button

and specify the copy setting as
required.

Shortcut keys
button
Press:
Except Europe ID CARD, Europe DENSITY
Press 1 sec.: FUNCTION 1

(Default: Except Europe DENSITY, Europe ID
CARD)
button
Press:
ORIGINAL MODE
Press 1 sec.: FUNCTION 2 (Default: ZOOM)

Setting icon

Driver installation

Using installer

2. Place the original with its face

down on the original glass and
align it against the left rear corner.

Cursor icon

Information icon

Installing the driver requires the administrator authority.

In Windows 7 or Windows Server 2008 R2, be sure to use the
installer to install the drivers.

Set the desired number of

copies with the button and the
button , and then 2 press the
[START] button.
Copying starts.
1

Message

TEXT/PHOTO

General Precautions

4.

Basic screen

Press the power switch to (ON) side.

To turn the power off

Press the power switch to

User's Guide: Chapter 2

READY
DRAWER:A4-R
AUTO
TEXT

User's Guide: Chapter 1

Printer

Note for installing from installer

Do not connect the USB cable to the equipment until the instruction
appears.

1. Select [Print] in the [File] menu of the application.

If the [User Account Control] window appears, click [Allow],

[Continue] or [Yes] on Step 2.

2.

Connecting computer

2
1

Connect the equipment to the computer using a USB cable.

Use a type A (4 pin, male) to type B (4 pin, male) USB cable.
Now printer
and scanner
functions are
available.

200%

User's Guide: Chapter 3

Exit all running applications, if any.

1 Select the printer driver of

the equipment , and then 2
click [Preferences] ([Properties])
as required.

Scanner

User's Guide: Chapter 4

1. Raise the platen cover.

2. Place the original face down on the original glass and align it
against the left rear corner.
3. Run your TWAIN-compatible application and execute the
image acquisition command from within the application.
4. Click [Scan] to scan the original.
5. Save the scanned image in your application.

3. Set the print options as required and click [OK].

4. Click [Print] ([OK]).
Printing starts.

Troubleshooting