Linda Hensley

(562) 231-6195 ljhensley@gmail.com

PROJECT MANAGER

BUSINESS ANALYSES | ENTERPRISE IMPLEMENTATIONS | LEADERSHIP

Experienced project manager and business analyst offering over 15 years of success leading all
phases of diverse technology projects; Twelve years managing PeopleSoft products; degrees in
Management Information Systems and Accounting

Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology
solutions to drive process improvements, competitive advantage and bottom-line gains.

Excellent communicator; leverage technical, business and financial acumen to communicate effectively
with client executives and their respective teams.

Experienced in agile, iterative and waterfall project management methodologies. Able to manage large
project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
SKILLS SUMMARY

Requirements Analysis

Cross-Functional Supervision

Costing & Budgeting

Client Relationships

Custom and COTS Software

Enterprise wide
Implementations
Testing/QA/Rollout/Support

Project Scheduling

Team Building & Mentoring

Project Metrics

Application Design

Business and IT Planning

PROFESSIONAL EXPERIENCE
LJHensley Consulting
6/2015 - Current
Consultant
Consulted on various projects and programs with an emphasis in information technology and services.
Worked with operations SMEs, business analysts, and developers to apply technology to improve a business
process, thereby reducing reporting time by 54% while improving data accuracy.

Managed planning, design and implementation of PeopleSoft HCM systems. Oversaw all technical and
functional aspects of the company-wide project. Created and maintained relationships with users throughout
implementation. Selected, hired, and supervised all consultants. Guided new HCM system to official Go
Live Date on time and on budget; all milestones met.

Charged with managing the transition from departments homegrown development methodology to the new
corporate methodology. Built consensus among key thought leaders, developed transition plan, and
developed/delivered training classes.

Rebuilt project that had fallen apart. Large, fixed priced custom enterprise software was in cost overrun.
Schedule had been abandoned. Rewrote statement of work, negotiated changes with client, and
rebaselined schedule. Secured additional funding to match new statement of work. Turned imminent failure
into business reference project.
Decrease inventory, application pricing, and licensing expenses by establishing standardization for
applications, PC desktops, and networking systems.
Oversaw more than 100 projects of various sizes resulting in an on time on budget completion rate of 96 %.

(562) 231-6195 ljhensley@gmail.com

Access Midstream Partners, Oklahoma City, OK

2014
Consultant/Business Analyst
During the merger between Access Midstream and Williams Company, I provided oversight and direction to the
Business Information Systems Departments of both companies. PeopleSoft Human Capital Management (HCM)
and Financials Version 9.2 was the software being used.

Developed a clear understanding of existing business functions and processes.

Identified areas for business improvement.
Developed maps and flowcharts of current and future business processes.
Prepared PowerPoint presentations for business meetings with stakeholders and the project team.

Energy Northwest, Richland WA

2013 - 2014
Technical Consultant/Project Manager
Provided technical consulting and project management for the PeopleSoft Human Capital Management nearly all
HR modules and the Financials. Upgraded 9.0 to 9.2.

Oversaw multiple projects across all phases of development.

Developed status reports, cost estimates, resource plans, and integrated master plans.

Worked as part of an interdisciplinary team to achieve project milestones.

Implemented and maintained development best practices.

Monitored workflow and made timeline adjustments as needed.

Lockheed Martin Information Technology, Richland, WA

2007 2012
Project Manager/Business Analyst, Business Management Systems
Provided project management and business analyst support for the Hanford Site, a Department of Energy site with
over 10,000 users.

Project Manager for the PeopleSoft Financials. Managed two upgrades and a switch from Oracle database
to SQL Server. I was also the Project Manager for PeopleSoft HCM System.

Using an Agile approach, successfully replaced eight separate company built systems with an
enterprise wide PeopleSoft system for the Department of Energy, resulting in a cost savings of $5M per
year. Designed and coded all internal and external interfaces.

Led interviews, fit/gap sessions, analyzed fit/gap results and recommended solutions.

Analyzed customers business requirements and processes through document analysis, interviews,
workshops, workflow analysis.

Liaised between business and technical staff to ensure a mutual understanding of processes and
applications.
Leveraged extensive knowledge of human resources practices, partnered with stakeholders to develop the
PeopleSoft HCM and Financials strategic roadmap, and developed the ERP strategic business framework.
Defined processes and tools best suited to each project. Moved between agile and waterfall approaches
depending on project specifics and client goals, creating detailed project road maps, plans, schedules and
work breakdown structures.
Facilitated project status meetings and provided weekly status reports to all stakeholders.

Battelle Pacific Northwest National Laboratory, Richland, WA

1997 2007
Project Manager
Managed and supported mission-critical corporate applications for technical projects in support of dedicated and
results-focused program management.

Program Manager for Environmental Health & Safety Division.

Led the implementation of a highly customizable commercial off the shelf (COTS) Occupational Safety
and Health Administration (OSHA) product. This replaced two custom built systems and brought the
organization in compliance. Designed and built custom modules and reports for the system that were
not part of the delivered software.

(562) 231-6195 ljhensley@gmail.com

Senior Business Analyst and Project Manager on an enterpris e electronic time reporting system.
Unique challenges included the company's first cryptographically-secure digital signature system and
the ability to enter time records from the user's choice of Windows, Mac OS, and Unix platforms
Project manager and business analyst on several application implementations and upgrades, COTS and
home-built applications, including PeopleSoft HCM and FSCM.

Dominos Pizza International, Inc., Ann Arbor, MI

1995 - 1997
Financial Systems Department Manager
Department manager for the franchisees financial and sales systems with a group of 10 peo ple, located
internationally.

Was promoted from systems analyst to department manager in less than six months.

Using Project Management Institutes methodology, directed the companys global inventory order
management system project overseeing the design and implementation, replacing several custom built
systems, leading to a strategic solution used at the seven international locations.

Tasked with rescuing a series of releases that were crisis-driven and stabilize the process. Delivered
subsequent releases using formal development methodology and yielded a 25% improvement on
product quality.

Introduced the IT system configuration management and software quality control standards and
practices, successfully resolving long-standing problems with the management of unstandardized
infrastructure and unmanaged code at worldwide distribution centers. This was then adopted by US
Headquarters as well.

Battelle Pacific Northwest National Laboratory, Richland, WA

1991 1995
Information Systems Program Manager
Recommended and implemented strategies to assist the R&D organization in meeting its missions. Supervised
technical group of 5 personnel, performing all management duties.

Developed, administered, and tracked $ 500k staffing budget, $ 500k capital budget, and $750k
maintenance budget and new development work.

Researched new technologies and calculated future needs to achieve accruals capacity planning. egotiated
hardware and software purchases and maintenance contracts.

Initiated and managed an electronic records management system which cut offsite storage costs by
90%.
EDUCATION

Eastern Michigan University, Ypsilanti, MI

Bachelors of Business Administration Management Information Systems & Accounting
Washington State University, Richland, WA
Project and Program Management
CERTIFICATIONS
Professional Standards Institute, Project Management
Six Sigma Black Belt

(562) 231-6195 ljhensley@gmail.com