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Known Issues

Oracle Fusion Applications


11g Release 8 (11.1.8)

September, 2015

Known Issues Oracle Fusion Applications 11g Release 8 (11.1.8) Copyright 2011-2015, Oracle and/or its
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Oracle Fusion Applications

Known Issues

Contents
Conventions .............................................................................................................................................................11
Introduction .............................................................................................................................................................11
Purpose of This Document ...................................................................................................................................12
Using My Oracle Support .....................................................................................................................................13
Supported Browsers ............................................................................................................................................13
Related Documentation .......................................................................................................................................13
Installation Known Issues.........................................................................................................................................15
Pre-Installation Known Issues ..............................................................................................................................15
Enterprise Scheduler Application Missing in the SCM Domain with Financials Offering.................................15
Use Only Port Based or IP Based Virtual Host Option with Load Balancer ......................................................15
Preverify Error: Prerequisite Condition Failed on Red Hat Enterprise 6 ..........................................................16
Installation Known Issues.....................................................................................................................................19
Startup Phase ...................................................................................................................................................19
Startup Phase Failed with EQA-15011: The plug-in manager raised an unexpected error ......................19
Postconfigure Phase ........................................................................................................................................21
Postconfigure Phase Fails in Common (fs) Domain While Creating IPM Connection to UCM .....................21
Manually Back Up APPLICATIONS_CONFIG after Postconfigure Phase As Needed .....................................22
Validate Phase..................................................................................................................................................23
Validate Phase Failed with 'validatePolicyStore - BUILD_ERROR : Error 1: the stripe webcenter doesn't
exist in policy store' Error ............................................................................................................................23
Oracle Identity Management ...........................................................................................................................23
User and Role Members Not Reconciled to Oracle Identity Manager for Certain Deployments ................23
Configure LDAP Search to Enable Search Filters ..........................................................................................24
User Called oaamadmin Created in Identity Store During Identity Management .......................................25
Use "-jre" Option When Patching the OHS ORACLE_COMMON_HOME .....................................................25
Prerequisite Check "CheckApplicable" Fails or OPatch fails with Error Code 39 .........................................25
In an OAACG Integrated Setup, OIM Request Approval Functionality Does Not Work as Expected ...........26
False OPatch Errors During Install Phase .....................................................................................................27
The File createCentralInventory.Sh Lacks Executable Permissions ............................................27
Cleaning Up an Environment Before Rerunning Provisioning .....................................................................27
Oracle Fusion Applications...............................................................................................................................28
Entering Second Primary Oracle Access Manager In Provisioning Response As Needed ............................28
Oracle Fusion Applications Repository Creation Utility (RCU) Taking a Long Time .....................................29
Post Installation Known Issues .............................................................................................................................29
Oracle Data Integrator (ODI) ............................................................................................................................29
Correcting ODI Agent Connections High Availability ...................................................................................29
Correcting the ESS Callback URL in the ODI ESS Application .......................................................................30
Oracle Identity Management ...........................................................................................................................30
Use ldapmodify to Add Members to a Group ..............................................................................................30
Disable Oracle Virtual Directory ACLs and Anonymous B inds to LDAP Ports ..........................................31
Oracle Fusion Applications Provisioning Fails at Post-Configure Phase Due to OAM Configuration Failure
.....................................................................................................................................................................32
Identity Management Provisioning Does Not Support Heterogeneous Operating System Deployments ..33
Oracle Sales ......................................................................................................................................................33
Synchronizing and Optimizing Database Search Indexes for CRM Objects .................................................33

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Tab Is Blank After Page Composer Customization .......................................................................................33


Oracle Fusion Supply Chain Management .......................................................................................................34
File Name Too Long: Cannot Map GET %url path% HTTP/1.1 to File Error Message ......................................34
Platform-Specific Known Issues ...........................................................................................................................35
IBM AIX ............................................................................................................................................................35
RDBMS Patch Apply 18154779 Throws Warnings on IBM AIX on Power Systems (64-bit) .........................35
Fusion Applications Provisioning Install on Network File System Version 3 (NFSv3) Fails on IBM AIX on
Power Systems (64-bit) ................................................................................................................................35
Telnet Client Limitation on User Session Creation.......................................................................................36
Postconfigure Phase Error: Information Identity Resolution (IIR) Installation on the CRM Host ................36
Installation Fails for Oracle Business Intelligence on IBM AIX 7.1 ...............................................................38
Error Occurs During Oracle Fusion Applications and Oracle Database Client Installation on IBM AIX ........39
Oracle Database Client Installation Errors ...................................................................................................39
generate_export_list Unable to Read Library During Provisioning................................................40
Starting All Servers Configuration Assistant Error .......................................................................................40
Install Phase Fails Intermittently During the Fusion Application Provisioning on AIX .................................40
Solaris_SPARC ..................................................................................................................................................41
Oracle Fusion Applications Provisioning Errors ...........................................................................................41
Adding JVM Parameter -XX:StringTableSize=60013 for Oracle Solaris on SPARC .......................................41
Solaris x86-64 ...................................................................................................................................................42
Information Identity Resolution ..................................................................................................................42
Oracle Fusion Applications Provisioning Errors ...........................................................................................42
Oracle Fusion Applications Provisioning Errors ...........................................................................................44
Upgrade Known Issues .............................................................................................................................................44
Pre-Upgrade Known Issues ..................................................................................................................................44
Mandatory Patches to Be Downloaded ...........................................................................................................44
Remove WLS Patch PUAM Prior to Upgrade to Release 8 ...............................................................................46
Remove Patch 13329969 Prior to Upgrade to Release 8 (11.1.8) ...................................................................46
Human Capital Management (HCM) Compensation .......................................................................................46
Custom OTBI Reports Overwritten During Upgrade ....................................................................................46
Human Capital Management (HCM) Domain Errors .......................................................................................47
Prerequisite Steps for Fusion Applications Upgrade from 11g Release 7 (11.1.7)to 11g Release 8 (11.1.8)...48
Manage Requisition, Purchasing Document, and Supplier Registration Approval Rules in Upgraded ............48
Oracle Fusion Applications Upgrade Error .......................................................................................................49
Upgrade Known Issues .........................................................................................................................................49
The Schema Deploy Tool Fails When Additional Privileges Are Granted on the Object to the DB Roles ........49
FOJ_GRAND_TOTAL_LBM Setting Causes Incompatibility Issues ....................................................................50
Post Upgrade Known Issues .................................................................................................................................50
Modification Conflicts Occur During Upgrade If WLS Patch PUAM Was Installed in Release 7 ......................50
Regeneration of Import and Export Artifacts Required ...................................................................................51
Vertex Data File Installation Steps to Be Followed by Customers for U.S. Payroll Localization ......................51
File Name Too Long: Cannot Map GET %url path% HTTP/1.1 to File Error Message ......................................52
Generate Import and Export Artifacts After Upgrade .....................................................................................53
Decommissioning the Previously Used Financial Reporting Print Server on the Windows Virtual Machine ..54
AppOHS Performance Tuning Parameters .......................................................................................................54
References to Previous Object Names May Remain in Documentation..........................................................54
Search in Partner Finder Because an Anonymous User Doesn't Return Any Results ......................................55
Unable to Use the Date Parameters for the Batch Assignment Progress Report Diagnostic Test ..................55
Platform-Specific Known Issues ...........................................................................................................................55
IBM AIX ............................................................................................................................................................55

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

RDBMS Patch Apply 18154779 Throws Warnings on IBM AIX on Power Systems (64-bit) .........................55
FreeMemoryCheck Fails During Upgrade "DowntimePreFA" Phase on IBM AIX on Power Systems (64-bit)
.....................................................................................................................................................................56
Post RUP Installer Report Errors ..................................................................................................................56
Solaris_SPARC ..................................................................................................................................................57
Oracle Identity Manager Post Patch Script Error on Solaris on SPARC64 ....................................................57
Mandatory Patch for Oracle HTTP Server ....................................................................................................57
Adding JVM Parameter -XX:StringTableSize=60013 for Oracle Solaris on SPARC .......................................58
Patch Known Issues..................................................................................................................................................59
The Schema Deploy Tool Fails When Additional Privileges Are Granted on the Object to the DB Roles ............59
Run Time Environment Known Issues......................................................................................................................59
Common...............................................................................................................................................................59
Oracle Fusion Applications Database...............................................................................................................60
Sampling-Based Frequency Histograms May Have Lower Number of Buckets Than the Number of Distinct
Values...........................................................................................................................................................60
Login Display Names ....................................................................................................................................60
Oracle Fusion Applications Search ...................................................................................................................60
Security for Items Is Incomplete ..................................................................................................................60
Common Applications Configuration ...............................................................................................................61
Connection Error After Changing Business Unit Scope and Navigate to Task .............................................61
Scheduling User-Management and Role-Management Processes ..............................................................61
Customization Set Migration .......................................................................................................................62
Menus Enabled for the Employee and Contingent Worker Enterprise Roles Not Enabled for
Implementation Roles ..................................................................................................................................62
Customization and Extensibility .......................................................................................................................63
Using Page Composer for Simplified Pages in Low Resolution ....................................................................63
Panel Drawer Customization in Simplified Pages Is Not Available...............................................................63
Oracle Business Intelligence ............................................................................................................................63
Analyses and Dashboards for Oracle Business Intelligence (BI) Applications Appear When Oracle BI
Applications Dont Appear ...........................................................................................................................63
Reporting Across Oracle Fusion Transactional Business Intelligence (BI) Subject Areas .............................65
Reporting on Flexfields ................................................................................................................................66
BI Publisher Report Developers Cannot Modify Reports They Create Using BI Publisher Customize Feature
.....................................................................................................................................................................66
Simplified UI .....................................................................................................................................................66
Using Mobile Devices to View Simplified User Interface (UI) Pages in Portrait Mode ................................66
Customizations in the Universal Header Are Lost During Upgrade .................................................................66
Oracle ADF Desktop Integration ......................................................................................................................67
Discussion Forums Fail Intermittently .............................................................................................................67
Managing Job Sets: Highlights .........................................................................................................................68
UI Skin ..............................................................................................................................................................68
The Older Fusionfx Skin Has Been Replaced with Skyros ............................................................................68
Skin Customizations of Older Styles Can No Longer Be Applied ..................................................................68
Oracle BPM Administration .............................................................................................................................68
Known Issues in Oracle Sales (11.1.8) ..................................................................................................................69
Oracle Sales Common ......................................................................................................................................69
Global Search Subcategories Do Not Filter Search Results ..........................................................................69
Global Search and Regional Keyword Search Disabled ................................................................................70
Deep Linking to Specific Oracle Sales Pages ................................................................................................70
Extensibility ..................................................................................................................................................71

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Initial Value for Public Unique Identifier (PUID) Not Editable .....................................................................72
File-Based Data Import ................................................................................................................................75
Custom Subject Areas Not Migrated ...........................................................................................................78
Upon CSM Import of Same File, Job Status Text, Apply, and Delete Actions Display Incorrectly................78
Oracle Application Composer ..........................................................................................................................79
Error Occurs When Customizations Are Made ............................................................................................79
Tree Node Doesnt Expand Once Collapsed ................................................................................................79
Publishing a Sandbox from the Create Work Area Page ..............................................................................79
Performing Search in Application Composer Using Percentage Values ......................................................79
Only Code Is Available for Custom Fixed Choice List Fields for Reports Created Based on Standard Subject
Areas for a Standard Object .........................................................................................................................80
Oracle Sales Analytics ......................................................................................................................................80
Incorrect Metric Calculations for Days Stalled and # of Days to Close in CRM Historical Pipeline Subject
Area ..............................................................................................................................................................80
My Key Contacts Widget Removed from Sales Dashboard .........................................................................81
Incorrect Last Update Date for Report on Historical Opportunity from CRM Historical Pipeline Subject
Area ..............................................................................................................................................................81
Need to Add Currency Conversion Date Attribute to Revenue and Historical Revenue Folder in CRM
Historical Pipeline Subject Area ...................................................................................................................81
Sample Reports ............................................................................................................................................82
Change Report Not Updated When Adjustments Are Removed .................................................................82
Oracle Enterprise Contracts .............................................................................................................................82
Contract Approval Rule Setup in Upgraded Environment ...........................................................................82
Oracle Marketing .............................................................................................................................................83
Campaigns ....................................................................................................................................................83
Public Flag in BI Does Not Reflect Correct Value When Privately Owned Check Box Is Selected for the
Customer......................................................................................................................................................83
Oracle Territory and Quota Management .......................................................................................................84
Limitations on Importing and Exporting Territory Geography Zones ..........................................................84
Territory File Import Cannot Be Run In Parallel ...........................................................................................84
Custom Territory Work Area Might Not Be Accessible ................................................................................84
When Account Is the Child Object, You Cannot Create a Custom Subject Area for Territory .....................85
Out of Memory Error Occurs When a Large Number of Territories Are Synchronized ...............................85
Oracle Base Sales and Opportunity Management ...........................................................................................85
CSM Export and Import Fails Due to BI Module Error .................................................................................85
Incorrect Metric Calculations for Days Stalled and # of Days to Close in CRM Historical Pipeline Subject
Area ..............................................................................................................................................................86
Oracle Sales Components ............................................................................................................................86
Embedded Analytics ....................................................................................................................................86
Adding Reference Customer Contacts or Referable Product Key Contacts Displays Only Contacts That Are
Also Organization Contacts ..........................................................................................................................86
Reference Search .........................................................................................................................................86
Limit of 5MB for Each Attachment Uploaded to an Opportunity ................................................................86
Attachments and Notes Not Merged ...........................................................................................................87
Using Opportunity Assignment View Criteria to Create an Opportunity May Exclude New Opportunity ..87
Table-Level Filters on Opportunity and Leads Overview Page Removed ....................................................87
Column Selection and Layout in Personal Saved Search Results Are Lost During Upgrade ........................87
Quick Edit Dialog Displays Blank Region ......................................................................................................88
Incorrect Event Type Displayed for Imported Opportunities ......................................................................88
Additional Revenue Lines Are Visible on the Ui When Extensible Attribute Is Enabled on Revenue Line ..88

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Oracle Sales Forecasting ..................................................................................................................................88


Using Saved Search Feature in Sales Forecasting ........................................................................................88
Extensibility in Sales Forecasting .................................................................................................................88
Forecasting Background Jobs Must Be Run Between Scheduled Forecasts ................................................88
Oracle Contact and Lead Management ...........................................................................................................89
Contact Search .............................................................................................................................................89
Changed Datatype for BudgetAmount Attribute .........................................................................................89
Table-Level Filters on Opportunity and Leads Overview Page Removed ....................................................90
Oracle Partner Management ...........................................................................................................................90
No Results Returned When Anonymous User Searches In Partner Finder ..................................................90
Enrollment Status Remains in Pending Approval ........................................................................................90
Create Enrollment WebService Causing Contract WebService Error ..........................................................90
Partner-Centric Territories Not Assigned Properly When Inclusion or Exclusion Is Used ...........................90
Oracle Trading Community Model ...................................................................................................................91
Validation Rules Defined on Contact Object Affecting User Management Flow .........................................91
Impact of Removing Date Effectivity Functionality......................................................................................92
Mandatory Setup for Audit of Account, Contact, and Household Profiles ..................................................92
Oracle Sales Catalog .........................................................................................................................................93
Failure Importing Product Groups ...............................................................................................................93
Oracle Work Management ..............................................................................................................................93
Cannot Use Date Parameters for Batch Assignment Progress Report Diagnostic Test ...............................93
Oracle Customer Center ..................................................................................................................................94
Primary by Purpose Replaced with Overall Primary in Customer Center ....................................................94
Saved Searches for Job Roles Created By Means of Page Composer ..........................................................94
Account Hierarchy Print Does Not Work .....................................................................................................94
Parent Account Field and Industry Field Are Missing in Oracle Application Composer ..............................94
Create Account in Simplified UI May Give Nested Binding Error .................................................................94
Cannot Display Existing Sales Account Custom Child or Related Objects in Account Custom Subtab in
Simplified UI .................................................................................................................................................95
Cannot Add Contact on Account Relationships Tab in Simplified Ui ...........................................................95
Cannot Drill Down to Parent Account from Account Profile and Account Hierarchy In Simplified UI ........95
Unable to Delete Account Attachments ......................................................................................................95
Customer Analysis Tab Is Trunctated in iPad ...............................................................................................95
No Drill-Down Available from Contact Relationships Tab in Simplified UI ..................................................95
Cannot Update Group Customers ................................................................................................................96
Contact Point Relationship Association Cannot Be Edited ..........................................................................96
Primary Contact Point for a Customer Contact Relationship Cannot Be Set in a Contact Profile ...............96
Customer Contacts, Customer Organization Chart, and Manage Contacts Show Contact Points Only for
the Given Customer Relationship ................................................................................................................97
Customer Tree .............................................................................................................................................97
Search Sales and Marketing Objects in Customer Center ...........................................................................98
Customer Flows ...........................................................................................................................................98
End-Dating the Values in the Record Set Profile Option for Customers ......................................................99
Siebel Instance Integration ..........................................................................................................................99
Oracle Sales Cloud Mobile .............................................................................................................................100
Only Recently Accessed or Specific Customer Data Is Available for Offline Access ...................................100
Edits to Search Criteria from Mobile Applications Are Not Saved .............................................................100
Creation of Saved Search Is Not Supported from Oracle Sales Cloud Mobile ...........................................100
Last Used Saved Search Not Displayed When a List View Is Accessed ......................................................100
Dynamic Choice List Custom Fields Not Supported in Oracle Sales Cloud Mobile ....................................101

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Customer, Contact, Opportunity, Lead List Views Not Sorted by Name ...................................................101
Oracle Sales User Assistance ..........................................................................................................................101
Marketing Analyst and Marketing Operations Manager Job Roles for Transactional Data.......................102
Known Issues in Oracle Fusion Financials (11.1.8) .............................................................................................102
Setup Data Import and Export .......................................................................................................................102
Setup Data Not Being Imported .................................................................................................................102
Search ............................................................................................................................................................103
Oracle Fusion Accounting Hub .......................................................................................................................103
Oracle Fusion Advanced Collections ..............................................................................................................106
Multiple Business Units..............................................................................................................................106
Oracle Fusion Receivables..............................................................................................................................106
Displaying and Editing Oracle Fusion Receivables System Options ...........................................................106
Oracle Fusion Transactional Business Intelligence ........................................................................................107
Certain Subject Areas Not Supported in Oracle Cloud...............................................................................107
Summarizing Balance Metrics Along Time Hierarchy Requires Care .........................................................107
Using Tree-Based Accounting Segment Dimensions Requires Tree Filters ...............................................108
Known Issues in Oracle Fusion Human Capital Management (11.1.8) ..............................................................108
Security ..........................................................................................................................................................109
Data Masking .............................................................................................................................................109
Oracle Fusion HCM Common .........................................................................................................................109
Regenerating Roles After Updating Role Hierarchies ................................................................................109
Access to Person Management Work Area ...............................................................................................110
Share Information Data Security................................................................................................................111
Scheduling User-Management and Role-Management Processes ............................................................111
Person Management......................................................................................................................................111
Person Record Deletion .............................................................................................................................111
Limitations with Synchronize Person Records Process ..............................................................................111
Portrait Gallery...............................................................................................................................................111
Contract Details .........................................................................................................................................111
Promote .........................................................................................................................................................112
Editing Transaction Data ............................................................................................................................112
HCM Person Search .......................................................................................................................................112
Relationship Strength Update ....................................................................................................................112
Workforce Management................................................................................................................................112
Increase Memory Allocated to WORKFORCEMGMTSERVER_1 to 2GB .....................................................112
Global Human Resources ...............................................................................................................................113
Error Occurs When You Click the Notice of Completion of Approval for Employment Transactions ........113
Global Payroll .................................................................................................................................................113
Configure Payroll Legislations Task Is Not Supported ................................................................................113
Known Issues in Oracle Fusion Procurement (11.1.8) .......................................................................................113
Oracle Enterprise Contracts ...........................................................................................................................114
Contract Approval Rule Setup in Upgraded Environment .........................................................................114
Oracle Fusion Procurement Common............................................................................................................114
Manage Requisition, Purchasing Document, and Supplier Registration Approval Rules in Upgraded
Environment ..............................................................................................................................................114
Oracle Fusion Supplier Model ........................................................................................................................114
Supplier Audit History ................................................................................................................................114
Known Issues in Oracle Fusion Project Portfolio Management (11.1.8)............................................................115
Setup ..............................................................................................................................................................115
Sequence of Performing Project Resource Setup Tasks and Importing Resource Data ............................115

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Limitations with Exporting and Importing Project Enterprise Resources ..................................................116


Limitations with Importing Resource Breakdown Structures ....................................................................116
Limitations with Exporting and Importing Organization Trees ..................................................................117
Customizing Project Requirements at Investment Area and Feature Levels .............................................117
Security ..........................................................................................................................................................117
Project Execution Role Required for Resource Assignment Approval Workflow ......................................117
Security Privileges for Processing and Reviewing Commitment Transactions...........................................118
ADF Desktop Integration Third-Party Transaction Upload ............................................................................119
Summary Not Accurate If Rows Fail ...........................................................................................................119
Oracle Enterprise Contracts ...........................................................................................................................119
Contract Approval Rule Setup in Upgraded Environment .........................................................................119
Oracle Tap for Oracle Applications Cloud ......................................................................................................119
Configuring Oracle Access Manager for Oracle Tap for Oracle Fusion Project Portfolio Management Cloud
...................................................................................................................................................................119
Enabling Access to the Projects Menu .......................................................................................................120
Project Plan and Progress ..............................................................................................................................120
Menu Actions Do Not Work on the Review Project Progress Page ...........................................................120
Specifying Negative Lag Causes Inaccurate Scheduling of Successor Tasks ..............................................121
Reporting .......................................................................................................................................................121
Reporting Data for Assignment Rates and Request Dates Not Available in Oracle Business Intelligence
Enterprise Edition ......................................................................................................................................121
Known Issues in Oracle Fusion Supply Chain Management (11.1.8) .................................................................122
Oracle Fusion Supply Chain Managerial Accounting Security........................................................................122
Common Components ...................................................................................................................................122
Intraclass or Interclass Unit of Measure Conversions ................................................................................122
Oracle Fusion Distributed Order Orchestration .............................................................................................123
Mass Unreserve Orchestration Order Fulfillment Lines and Mass Unschedule Orchestration Order
Fulfillment Lines Privileges Not Available ..................................................................................................123
Oracle Fusion Inventory Management ..........................................................................................................123
Authorization Policy Manager ...................................................................................................................123
Oracle Fusion Product Hub ............................................................................................................................123
Setup Task Register Item Data Synchronization Not Working ...................................................................123
Oracle Fusion Product Lifecycle Portfolio Management ...............................................................................124
Column Headers Not Visible in the Product Development and Launch Schedule Charts..........................124
Value, Consumption, and Strategic Fit Charts Not Loading Properly ........................................................124
Oracle Fusion Product Requirements and Ideation Management ................................................................125
Customization to MDS Through Page Composer Not Sustained ...............................................................125
Page Composer (PC) Buttons and Menu Are in DISABLED State ...............................................................125
A SOAP Fault Exception Occurs When Idea Web Services Is Launched .....................................................125
Platform-Specific Known Issues .........................................................................................................................125
IBM AIX ..........................................................................................................................................................125
Adminserver Startup on IBM AIX ...............................................................................................................125
Solaris_SPARC ................................................................................................................................................125
Oracle Internet Directory Fails to Start on Solaris SPARC System Using ISM ............................................125
Book Addendum ....................................................................................................................................................127
Security ..............................................................................................................................................................127
Understanding Security in Oracle Fusion Applications ..................................................................................127
Rotating Log File Space Usage for PL/SQL..........................................................................................................127
Managing Rotating Log File Space Usage for PL/SQL Applications ................................................................127
Oracle Identity Management .............................................................................................................................128

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Managed Server Names Are in Uppercase in the Enterprise Deployment Guide for Oracle identity
Management..................................................................................................................................................128
SSLClientconfig.sh Fails to Create Trusted Certificate Wallet ..........................................................129
Customization and Extensibility .........................................................................................................................130
Sandboxes and Customization Layers Do Not Apply to Springboard Customization ....................................130
Oracle Sales ........................................................................................................................................................130
Defining Custom Packages, Procedures, and Messages for Running Custom Validation Logic Against
Contracts ........................................................................................................................................................130
Task Status Options Not Included in Guides ..................................................................................................134
Importing Contact Points and Contact Point Preferences for Account and Other Party Objects ..................134
Changed Behavior ..................................................................................................................................................138
Oracle Sales Cloud Understanding File-Based Data Import ...............................................................................138
Oracle Sales Cloud Work Management .............................................................................................................138
Assessment Objects Accessible Through Groovy Scripting ............................................................................138
Oracle Fusion Customer Hub .............................................................................................................................138
Organization and Person Profile History ........................................................................................................138
Oracle Enterprise Contracts ...............................................................................................................................139
Migrate Contract Users to Resources to Retain Access to Enterprise Contracts ...........................................139
Contact Management ........................................................................................................................................139
Customer Relationship LOV for Contact Points .............................................................................................139
Consumer Object and Flow Unified into Contact Management ....................................................................139
Customer Center ................................................................................................................................................140
Relationship Heatmap Reports Removed from BI Catalog and Customer Center Snapshot Node ...............140
Oracle Fusion Payables ......................................................................................................................................140
Integrated Invoice Imaging ............................................................................................................................140
Oracle Fusion Payments.....................................................................................................................................141
International Electronic File Format for France .............................................................................................141
Oracle Fusion Compensation .............................................................................................................................141
Custom OTBI Reports Overwritten During Upgrade ......................................................................................141
ADF Desktop Integration ....................................................................................................................................141
Desktop Integration Installer No Longer Available from Navigator Menu ....................................................141
Contextual Address Maps ..................................................................................................................................142
Map Is Not Available for Contextual Addresses.............................................................................................142
Oracle Resource Management ..........................................................................................................................143
Resource Organization and Role Association Changes ..................................................................................143
User Assistance ......................................................................................................................................................144
Oracle Fusion Applications Help ........................................................................................................................144
Oracle Fusion Applications Guides.....................................................................................................................144
Other Information Sources ................................................................................................................................145
My Oracle Support .........................................................................................................................................145
Oracle Enterprise Repository for Oracle Fusion Applications ........................................................................146
Documentation Accessibility..............................................................................................................................146
Comments and Suggestions ...............................................................................................................................146
Change Record .......................................................................................................................................................147

10

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Conventions
To help you locate and understand information easily, the following conventions are used in
this documentation:
Convention Description
Indicates information that you should pay particular attention to as you work with Oracle
Fusion Applications.

Indicates information that is crucial and includes information or instructions about what
you need to do for the system to function properly.

Indicates critical information or considerations; for example, if there is a chance of losing


or corrupting data. Pay close attention to these warning messages.
Indicates text that is a resolution to a known issue.

Introduction
This section contains the following:

Purpose of This Document

Using My Oracle Support

Supported Browsers

Related Documentation

Oracle Fusion Applications 11g Release 8 (11.1.8)

11

Oracle Fusion Applications

Known Issues

Purpose of This Document


This document provides an overview of the system requirements, certification information,
and known issues in Oracle Fusion Applications 11g Release 8 (11.1.8). The list of known
issues includes known issues from previous releases for platforms not yet supporting Oracle
Fusion Applications 11g Release 8 (11.1.8).
This document contains information that is related to an Oracle Fusion Applications
installation and deployment. For release notes relevant to the database and middleware
portions of the Oracle Fusion Applications technology stack and not specific to Oracle Fusion
Applications, see the Related Documentation section.
Note: Issues and limitations are organized by the products within Oracle Fusion
Applications that are responsible for the affected features or objects. In some cases,
an issue may affect multiple products, so it is prudent to review all known issues
within an offering.
This document is subject to your license agreement or any other agreement with Oracle.
Please note that this document is subject to change by Oracle at any time without notice.
You can find this document (ID: 1355561.1) on My Oracle Support,
https://support.oracle.com. This article on My Oracle Support also provides access to release
notes for other versions of Oracle Fusion Applications, and to the Oracle Fusion Applications
Technical NLS Release Notes.
This document is divided into sections to assist you in reviewing information for your Oracle
Fusion installation, upgrade, and runtime, as follows:

12

Install Known Issues includes known issues that affect your installation process
(including pre-install and post-install known issues), and platform-specific installation
issues.

Upgrade Known Issues includes known issues that affect your upgrade process
(including pre-upgrade and post-upgrade known issues) and platform-specific upgrade
issues.

Run Time Environment Known Issues includes known issues that affect your Oracle
Fusion runtime environment, including known issues for all Oracle Fusion applications
and product-specific application issues.

Book Addendum includes information for Oracle Fusion Applications available after
posting of the Oracle Fusion Application documentation.

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Changed Behavior includes feature functionality changed in the release.

User Assistance includes information about Oracle Fusion Applications Help, Oracle
Fusion Applications Guides, and other sources of Information.

Known Issues

Using My Oracle Support


Where the Release Notes refer to applying patches available on My Oracle Support, use the
following procedure:
1. Go to the My Oracle Support web site:
https://support.oracle.com
2. Sign in with your My Oracle Support user name and password.
3. Open the Patches & Updates tab.
4. In the Patch Search region, enter the patch number.
5. Click Search.
6. Click the patch number link on the Search Results page. Access the Read Me and the patch
for download and installation, or add the patch to a new or existing plan.

Supported Browsers
Ensure that your browser is at the minimum supported level. Refer to the Certifications tab
on My Oracle Support (support.oracle.com).
For supported browsers that you can use with Oracle User Productivity Kit (UPK), see UPK:
Technical Specifications Archive (ID: 1553052.1) on My Oracle Support.

Related Documentation
See Oracle Technology Network for the full set of Oracle documentation, including the known
issues documents in the following list.

The Oracle Product Features tool allows you to view all new features introduced in
Oracle Fusion Applications. Select the application family and the product modules you
are interested in and generate your personal document. See
https://apex.oracle.com/pls/apex/f?p=24153:99:2649581074019:TAB:NO:::&tz=1:00.

Oracle Fusion Applications 11g Release 8 (11.1.8)

13

Oracle Fusion Applications

Known Issues

The Oracle Fusion Applications Business Process Models document links to details of
the business process models. My Oracle Support, Document ID 1542019.1.

Oracle Database New Features Guide, 11g Release 2 (11.2), Part Number E17128-04
for a listing of Oracle Database release notes

Oracle Fusion Middleware Release Notes 11g (11.1.1.5) for various operating systems

http://download.oracle.com/docs/cd/E21764_01/relnotes.htm

Oracle Secure Enterprise Search Release Notes, 11g Release 2 (11.2.1) E17596-05

Oracle Configuration Manager Release Notes, Release 10.3.5, Part Number E22049-01

Oracle Enterprise Manager Grid Control Release Notes, 11g (11.1.0.1.0) for various
operating systems

http://download.oracle.com/docs/cd/E11857_01/nav/relnotes.htm

14

Oracle Fusion Applications Installation Guide, 11g (11.1.8), Part Number E16600-26

Oracle Fusion Applications Patching Guide, 11g (11.1.8) Part Number E16602-22

Oracle Fusion Applications Upgrade Guide, 11g (11.1.8), Part Number E35833-09

Oracle Fusion Applications Administration Guide, 11g (11.1.8), Part Number E1449610

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Installation Known Issues


Note: Before installing Oracle Fusion Applications, review the patch bundle readme
for your product line. See Oracle Fusion Applications Patch Bundle Readme (Doc ID
1603154.1) on My Oracle Support.
Note: Read this entire chapter before beginning your installation.

Pre-Installation Known Issues


Enterprise Scheduler Application Missing in the SCM
Domain with Financials Offering
If you intend to provision only the Financials offering, several SCM Enterprise Scheduler jobs
cannot be executed because the SCM Enterprise Schedule Application is not provisioned to
the SCM Ess Cluster in the SCM domain.

Resolution
If you already provision an Oracle Fusion Applications environment with only Financials
offerings, no workaround is available to resolve the issue.
If you plan to only provision Financials offerings, then make sure you also select one of the
SCM offerings (either product management, distributed order orchestration, or material
management and logistics) when you create the provisioning response file. This will ensure
that the SCM Ess Application is provisioned in the environment.

Use Only Port Based or IP Based Virtual Host Option


with Load Balancer
In Provisioning wizard, do not select the Name Based Virtual Host option if you are planning
to specify Load Balancer details on the next page. The combination is not recommended
because it will need manual changes during Fusion Applications, and setting up Name Based
Virtual Hosts is not efficient if you are using a Load Balancer.

Oracle Fusion Applications 11g Release 8 (11.1.8)

15

Oracle Fusion Applications

Known Issues

Preverify Error: Prerequisite Condition Failed on Red


Hat Enterprise 6
You will receive the following error message during the preverify phase if you are installing
Oracle Fusion Applications on the Red Hat Enterprise 6 platform:
[2013-03-22T12:13:01.241+05:30] [runProvisioning-preverify]
[NOTIFICATION] [] [runProvisioning-preverify] [tid: 10]
[ecid:0000JqGpNU12JRbptGc9yX1HIzpD000000,0]
[validateInstallersPrerequisite] Check Name:CertifiedVersions
[2013-03-22T12:13:01.243+05:30] [runProvisioning-preverify]
[NOTIFICATION] [] [runProvisioning-preverify] [tid: 10]
[ecid:
0000JqGpNU12JRbptGc9yX1HIzpD000000,0]
[validateInstallersPrerequisite] Check Description:This is a
prerequisite condition to test whether the Oracle software is
certified on the current O/S or not.
[2013-03-22T12:13:03.175+05:30] [runProvisioning-preverify]
[NOTIFICATION] [] [runProvisioning-preverify] [tid: 10]
[ecid:0000JqGpNU12JRbptGc9yX1HIzpD000000,0]
[validateInstallersPrerequisite] Expected result: One of
oracle-6,oracle-5.6,enterprise-5.4,enterprise-4,enterprise5,redhat-5.4,redhat-4,redhat-5,SuSE-10,SuSE-11
[2013-03-22T12:13:03.178+05:30] [runProvisioning-preverify]
[NOTIFICATION] [] [runProvisioning-preverify] [tid: 10]
[ecid:0000JqGpNU12JRbptGc9yX1HIzpD000000,0]
[validateInstallersPrerequisite] Actual Result: redhat-Red
[2013-03-22T12:13:03.180+05:30] [runProvisioning-preverify]
[NOTIFICATION] [] [runProvisioning-preverify] [tid: 10]
[ecid:0000JqGpNU12JRbptGc9yX1HIzpD000000,0]
[validateInstallersPrerequisite] Check complete. The overall
result of this check is: Failed <<<<
[2013-03-22T12:13:16.718+05:30] [runProvisioning-preverify]
[NOTIFICATION] [] [runProvisioning-preverify] [tid: 10]
[ecid:0000JqGpNU12JRbptGc9yX1HIzpD000000,0] [logStatus]
STATE=BUILD_ERROR!TIMESTAMP=2013-03-22 12:13:16
IST!TARGET=private-preverify-installersprerequisite!CATEGORY=BUILD_ERROR!DOMAIN=NONE!HOSTNAME=inmum-orafus02.corp.capgemini.com!PRODUCTFAMILY=orchestration!
PRODUCT=orchestration!TASK=validateInstallersPrerequisite!TAS
KID=orchestration.orchestration.BUILD_ERROR.private-

16

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

preverify-installersprerequisite.validateInstallersPrerequisite!MESSAGE=The OUI
installer prerequisite check failed:: Product : webtier
Product : wc Product : soa Product : ecm_bucket2 Product:
atgpf Product : odi Product : fusionapps Product : gop
!DETAIL=The OUI installer prerequisite check failed ::
Product : webtier|Product : wc|Product: soa|Product :
ecm_bucket2|Product : atgpf|Product : odi|Product :
fusionapps|Product :
gop|!BUILDFILE=/u04/prov/provisioning/provisioningbuild/common-preverify-build.xml!LINENUMBER=1354!
[2013-03-22T12:13:16.793+05:30] [runProvisioning-preverify]
[ERROR] [FAPROV-01045] [runProvisioning-preverify] [tid: 10]
[ecid:0000JqGpNU12JRbptGc9yX1HIzpD000000,0] *** Validation
Error! ***[[
]]
[2013-03-22T12:13:16.797+05:30] [runProvisioning-preverify]
[ERROR] [] [runProvisioning-preverify] [tid: 10]
[ecid:0000JqGpNU12JRbptGc9yX1HIzpD000000,0] The OUI installer
prerequisite check failed :: Product : webtier[[Product : wc
Product
Product
Product
Product
Product
Product
]]

:
:
:
:
:
:

soa
ecm_bucket2
atgpf
odi
fusionapps
gop

This is caused by an error in OS validation.

Resolution
1. Locate the file common-preverify-build.xml in provisioning framework location,
$FRAMEWORK_LOCATION/provisioning/provisioning-build/common-preverify-build.xml.
2. Comment out the following block by changing from:
<if>
<isfalse
value="${provisioning.setup.common.core.disable.preverify.pre
requisite}"/>
<then>
<logStatus state="BUILD_STARTED" category="installers"
task="validateInstallersPrerequisite"/>

Oracle Fusion Applications 11g Release 8 (11.1.8)

17

Oracle Fusion Applications

Known Issues

<!-- bug fix 12771983 -->


<if>
<os family="windows"/>
<then>
<antcall target="private-preverify-installers-prerequisite"/>
</then>
<else>
<trycatch property="error-message">
<try>
<envAntCall target="private-preverify-installersprerequisite" AdditionalAntOpts="-d64"
RunWlstEnvScript="false"/>
</try>
<catch>
<simulateValidationError message="${error-message}"/>
</catch>
</trycatch>
</else>
</if>
<logStatus state="BUILD_COMPLETE" category="installers"
task="validateInstallersPrerequisite"/>
</then>
</if>
to:
<!-- comment out per workaround
<if>
<isfalse
value="${provisioning.setup.common.core.disable.preverify.pre
requisite}"/>
<then>
<logStatus state="BUILD_STARTED" category="installers"
task="validateInstallersPrerequisite"/>
<!-- bug fix 12771983 -->
<!-- comment out per workaround
<if>
<os family="windows"/>
<then>
<antcall target="private-preverify-installers-prerequisite"/>
</then>
<else>
<trycatch property="error-message">
<try>

18

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

<envAntCall target="private-preverify-installersprerequisite" AdditionalAntOpts="-d64"


RunWlstEnvScript="false"/>
</try>
<catch>
<simulateValidationError message="${error-message}"/>
</catch>
</trycatch>
</else>
</if>
<logStatus state="BUILD_COMPLETE" category="installers"
task="validateInstallersPrerequisite"/>
</then>
</if>
-->
3. Save the file. Then retry the preverify phase.

Installation Known Issues


Startup Phase
Startup Phase Failed with EQA-15011: The plug-in manager raised
an unexpected error
If you enable local application configuration for a multihost environment, during the startup
phase errors may occur with the following messages in the provisioning log:
(<APPLICATIONS_BASE>/logs/provisioning/<host
name>/runProvisioning-startup.log).
The errors are due to the timing between the start-up of managed servers that happened
before the time required for permission grants to propagate from the policy store to the
affected managed servers.
1. Plug-in manager error.
[2013-07-18 15:04:53 PDT] Orchestration: private-configurewebcenter-ses-task synchronized - BUILD_ERROR :
<FRAMEWORK_LOCATION>/provisioning/provisioningbuild/webcenter-build.xml:2570: Unable to create SES source
object with name: SecureWebCenterRssSource due to error: EQA15011: The plug-in manager raised an unexpected error.

Oracle Fusion Applications 11g Release 8 (11.1.8)

19

Oracle Fusion Applications

Known Issues

[2013-07-18 15:04:54 PDT] Orchestration: private-startup


synchronized - BUILD_ERROR :
<FRAMEWORK_LOCATION>/provisioning/provisioningbuild/orchestration-build.xml:2152: The following error
occurred while executing this line:
<FRAMEWORK_LOCATION>/provisioning/provisioningbuild/webcenter-build.xml:2435: Process execution failed with
return code: 1. Check the logs for more information.
2. SES Error.
[2013-07-23T23:20:46.182-07:00] [runProvisioning-startup]
[NOTIFICATION] [FAPROV-01161] [runProvisioning-startup] [tid:
10] [ecid: 0000K0FLNcF3Z7P_Idt1if1Hvr8A000000,0] [arg:
<FRAMEWORK_LOCATION>/provisioning/provlocks/ses.lck] [arg: 23
Jul 2013 23:20:46 PDT] Released lock on file
<FRAMEWORK_LOCATION>/provisioning/provlocks/ses.lck at time
23 Jul 2013 23:20:46 PDT
013-07-23T23:20:46.266-07:00] [runProvisioning-startup]
[NOTIFICATION] [] [runProvisioning-startup] [tid:
10] [ecid: 0000K0FLNcF3Z7P_Idt1if1Hvr8A000000,0] [logStatus]
STATE=BUILD_ERROR!TIMESTAMP=2013-07-23 23:20:46
PDT!TARGET=private-configure-webcenter-sestask!CATEGORY=BUILD_ERROR!DOMAIN=NONE!HOSTNAME=adcdav01!
PRODUCTFAMILY=orchestration!PRODUCT=orchestration!TASK=
synchronized!TASKID=orchestration.orchestration.BUILD_ERROR.
private-configure-webcenter-sestask.synchronized!MESSAGE=<FRAMEWORK_LOCATION>/provisioning/
provisioning-build/webcenter-build.xml:2570: Unable to create
SES source object with name: SecureWebCenterRssSource due to
error: EQA-15011: The plug-in manager raised an unexpected
error.!DETAIL=Unable to create SES source object with name:
SecureWebCenterRssSource due to error: EQA-15011: The plug-in
manager raised an unexpected
error.!BUILDFILE=<FRAMEWORK_LOCATION>/provisioning/
provisioning-build/webcenter-build.xml!LINENUMBER=2445!
[2013-07-23T23:20:46.266-07:00] [runProvisioning-startup]
[ERROR] [FAPROV-00298] [runProvisioning-startup] [tid: 10]
[ecid: 0000K0FLNcF3Z7P_Idt1if1Hvr8A000000,0] An Error
Occured: [[<FRAMEWORK_LOCATION>/provisioning/provisioningbuild/webcenter-build.xml:2570: Unable to create SES source
object with name: SecureWebCenterRssSource due to error:
EQA-15011: The plug-in manager raised an unexpected error.

20

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Resolution
1. Wait for 10 minutes after the error occurs.
2. Restart these managed servers in the Common Domain from WebLogic Admin Console:
UCM_server1 (in UCMCluster), WC_Spaces (FS_SPACECluster), and
search_server1 (SESCluster) using the Node Manager credentials that you entered in
the provisioning response file. You can find the URL for the Command Domain WebLogic
Admin Console (http://host:port/console) in the provisioning summary file (the
file name is provisioning.summary) located in the same place as the provisioning
response file. The following example shows what the entries in the provisioning summary
might look like:
Common Domain
Admin Server
Host: host_name
Managed Server Port: port_number
Admin Console
http://<host>:<port>/console
Enterprise Manager Welcome Page
http://<host>:<port>/em.
3. After all three affected managed servers are restarted, rerun the provisioning startup
phase.

Postconfigure Phase
Postconfigure Phase Fails in Common (fs) Domain While Creating
IPM Connection to UCM
When the postconfigure phase runs, you may receive this error message on the Windows
platform.
Problem invoking WLST - Traceback (innermost last):
File "C:\AT\provisioning\debug\slcac817.us.oracle.com\post
configure_08_25_2013_23_18_29\createIPMConnection_
CommonDomain8476183484115298223.py", line 17, in ? File
"C:\AT\FUSION~1\ecm\common\wlst\ipmWlstCmd.py", line 339, in
createIPMConnection
at
weblogic.rjvm.ResponseImpl.unmarshalReturn(ResponseImpl.java:
237)
at
weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.

Oracle Fusion Applications 11g Release 8 (11.1.8)

21

Oracle Fusion Applications

Known Issues

java:223)
at
javax.management.remote.rmi.RMIConnectionImpl_1036_
WLStub.invoke(UnknownSource)
at
weblogic.management.remote.common.RMIConnectionWrapper$16.run
(ClientProviderBase.java:918)
at
weblogic.security.acl.internal.AuthenticatedSubject.doAs
(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs
(SecurityManager.java:146)
at weblogic.security.Security.runAs(Security.java:61)
at
weblogic.management.remote.common.RMIConnectionWrapper.invoke
(ClientProviderBase.java:916)
at
javax.management.remote.rmi.
RMIConnector$RemoteMBeanServerConnection.invoke(RMIConnector.
java:993)

Resolution
Before running the postconfigure phase, review the
%windir%/System32/drivers/etc/hosts file on the primordial host, and add the
following entry if it doesn't exist:
127.0.0.1 localhost.localdomain localhost
Save the file and then start the postconfigure phase.
If the error still occurs, follow the resolution step above, and then run the cleanup and
restore postconfigure phases to retry.

Manually Back Up APPLICATIONS_CONFIG after Postconfigure


Phase As Needed
After the postconfigure phase finishes successfully, due to an error in the backup command,
the backup may fail and the provisioning framework not report this as an error. You should
manually back up the entire content in the APPLICATIONS_CONFIG directory tree in case
you need to restore it. The error message looks like this:
2013-10-01 10:59:49.673 ERROR [echoNested] Failed to back up
the instance directory. Make sure to manually back up
'$APPLTOP/instance' to
'$APPLTOP/provisioning/restart/backup_postconfigure'.

22

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

No functional issue exists if you dont back up the content manually. You can continue with
the Startup phase.

Resolution
Refer to chapter 13.5.4 Performing a Manual Backup in the Oracle Fusion Applications
Installation Guide regarding how to perform manual backup after a provisioning phase.

Validate Phase
Validate Phase Failed with 'validatePolicyStore - BUILD_ERROR :
Error 1: the stripe webcenter doesn't exist in policy store' Error
If you only select one or any of these provisioning offerings: Incentive Compensation,
Enterprise Contracts, Oracle Fusion Accounting Hub, you will see an error message in the
provisioning log of the Common domain during the validate phase. The log looks like:
[2013-02-21 09:33:53 CST] Functional Setup : common-validateidstore-policystore validatePolicyStore - BUILD_ERROR : Error
1: the stripe webcetner doesn't exist in policy store

Resolution
This validation error can be ignored because the Webcenter Spaces server is not provisioned
if you only select one of these offerings, Incentive Compensation, Enterprise Contracts, Oracle
Fusion Accounting Hub. This error is caused by an incorrect validation.
If you select any other offerings, then the Webcenter Spaces server will be provisioned in
your environment. In this case, this error cannot be ignored and the error should be resolved
before concluding the provisioning process.

Oracle Identity Management


User and Role Members Not Reconciled to Oracle Identity Manager
for Certain Deployments
Certain Oracle Identity Management deployments may not have the automatic incremental
reconciliation processing enabled by default.

Resolution
1. For this processing to work correctly, perform a full reconciliation (RECON) immediately
after provisioning is complete.

Oracle Fusion Applications 11g Release 8 (11.1.8)

23

Oracle Fusion Applications

Known Issues

2. Follow the procedure provided in the "Reconcile Users and Roles from the IDStore into
OIM" section in Oracle Fusion Applications Installation Guide 11g Release 7 (11.1.7) and
enable automatic incremental reconciliation processing.

Configure LDAP Search to Enable Search Filters


Note: These are Oracle Fusion Applications-specific tunings on top of the OOTB OID
box. This could also be done through post-installation scripts for Oracle Fusion
Applications if that is an option.
To configure LDAP search to enable search filters:
1. Create an ldif file searchfilter_oid_tuning.ldif with the following content:
dn: cn=dsaconfig, cn=configsets, cn=oracle internet directory
changetype: modify add: orclinmemfiltprocess;dn
orclinmemfiltprocess;dn:
cn=Roles,cn=fscm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsP
olicies orclinmemfiltprocess;dn:
cn=Roles,cn=crm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsPo
licies orclinmemfiltprocess;dn:
cn=Roles,cn=hcm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsPo
licies orclinmemfiltprocess;dn: cn=Permission
Sets,cn=fscm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsPolic
ies orclinmemfiltprocess;dn: cn=Permission
Sets,cn=hcm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsPolici
es orclinmemfiltprocess;dn: cn=Permission
Sets,cn=crm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsPolici
es
orclinmemfiltprocess:dn; cn=Permissions,cn=JAAS
Policy,cn=fscm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsPol
icies
orclinmemfiltprocess;dn:
cn=hcm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsPolicies
orclinmemfiltprocess;dn:
cn=crm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsPolicies
orclinmemfiltprocess;dn:
cn=fscm,cn=FusionDomain,cn=JPSContext,cn=FusionAppsPolicies
2. Run the following command:
Set the ORACLE_HOME variable to IDM_ORACLE_HOME.
ldapmodify -p portNum -h hostname -D cn=orcladmin -f searchfilter_oid_tuning.ldif

24

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

For more information about tuning related to the Oracle Fusion Applications integration with
Oracle Identity Management, see the Oracle Fusion Applications Performance and Tuning
Guide, 11g Release 6 (11.1.8) Part Number E16686-08, as well as Part V Identity Management
Suite Components in the Oracle Fusion Middleware Performance and Tuning Guide, 11g
(11.1.1), Part Number E10108-05.

User Called oaamadmin Created in Identity Store During Identity


Management
During Identity Management, a user called oaamadmin is automatically created in your
Identity Store. This user is not required in an Identity Management enterprise deployment for
Oracle Fusion Applications because the deployment does not include OAAM. After
configuration, manually remove this user and all groups that are prefixed by OAAM from your
Identity Store.

Use "-jre" Option When Patching the OHS


ORACLE_COMMON_HOME
Applying patches to the OHS ORACLE_COMMON_HOME Oracle Home using opatch apply may
fail with the following error message:
/.../.../oracle_common/jdk/bin/java is not a valid executable for this platform.
OPatch cannot proceed!
OPatch returns with error code = 1
The issue may occur if WLS is not fully installed and configured on the OHS host.

Resolution
Use the following syntax when applying the patch:
opatch apply -jre <jrelocation>

Prerequisite Check "CheckApplicable" Fails or OPatch fails with


Error Code 39
According to a preinstall note from the README.txt file present in this patch, if you set the
ORACLE_HOME environment variable to "oracle_common" Home, (for example
"[MW_HOME]/oracle_common" directory), then. when you apply this patch to
oracle_common home, it fails with the following message:
------------------------------

Oracle Fusion Applications 11g Release 8 (11.1.8)

25

Oracle Fusion Applications

Known Issues

[ Error during Prerequisite for apply Phase]. Detail: OPatch failed during
prerequisite checks:
Prerequisite check "CheckApplicable" failed.
System is intact, OPatch will not restore the system
Recommended actions : This patch requires some components to be installed in
the home. Either the Oracle Home doesn't have the components or this patch is
not suitable for this Oracle Home.
OPatch failed with error code 39

In an OAACG Integrated Setup, OIM Request Approval Functionality


Does Not Work as Expected
In an OAACG integrated setup, oim request approval functionality does not work as expected.

Resolution
Apply the following workaround If the issue occurs during setup and both the following
conditions are true:

The Oracle Fusion Applications setup is integrated with Oracle Application Access
Controls Governor (OAACG).

The FA repository does not contain the OIM bundle patch on top of Oracle Fusion
Middleware 11.1.1.7.0.

1. Reorder the DefaultAuthenticator and configure it after OIDAuthenticator in the chain:


a. Log in to OIM domain's WebLogic server Administration console.
b. Navigate to Security Realms, myrealm, Providers, Authentication.
c. Change the order to:
i.

OAMIDAsserter

ii.

OIMSignatureAuthenticator

iii.

OIDAuthenticator

iv.

DefaultAuthenticator

v.

DefaultIdentityAsserter

d. Restart the WebLogic domain Administration server and all managed servers.

26

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

2. Execute the following WLST command to add IDM Administrators group as a member of
SOAAdmin application role:
$MW_HOME/oracle_common/common/bin/wlst.sh
$MW_HOME/oracle_common/modules/oracle.jps_11.1.1/common/wlsts
cripts/grantAppRole.py -principalClass
weblogic.security.principal.WLSGroupImpl -appStripe
soa-infra -appRoleName SOAAdmin -principalName "IDM
Administrators"
3. Restart SOA managed server after executing the above WLST command.

False OPatch Errors During Install Phase


During the install phase of provisioning, you may see a message Starting binary
patching for all-binary-patch components ..., followed by a series of
OPatch failure messages prefaced with the string prepatch within the provisioning log.
These errors contain the string Failed to load the patch object.

Resolution
You can ignore these messages.

The File createCentralInventory.Sh Lacks Executable


Permissions
The IDM Provisioning Wizard displays a window asking you to specify an inventory location.
After you provide the location, the wizard creates a script called
createCentralInventory.sh in that directory. Due to this issue, the file does not
have executable permissions.

Resolution
1. Navigate to the inventory location that you specified.
2. Run the following command to make the file executable:
chmod +x createCentralInventory.sh

Cleaning Up an Environment Before Rerunning Provisioning


When you provision Oracle Identity Management using the runIDMProvisioning.sh
command, you must complete each stage in the topology before beginning the next stage. If
a stage fails, you must clean up and start over to proceed. The documentation does not
explain how to do that.

Oracle Fusion Applications 11g Release 8 (11.1.8)

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Known Issues

Resolution
To clean up a provisioned environment before starting another cycle of provisioning:
Linux or UNIX
1. On each host, stop all Identity Management processes. To do this, you should restart the
host.
2. On each host, remove the contents of the directory LOCAL_Root.
3. Remove the contents of the directories IDMTOP and SHARED_CONFIG on shared
storage.
4. Drop the database schema using RCU.
When dropping the schema, ensure that you check the ODS schema because it is not
checked by default. IDM Provisioning will fail during the next run if you dont perform this
step correctly.
5. Rerun provisioning.

Oracle Fusion Applications


Entering Second Primary Oracle Access Manager In Provisioning
Response As Needed
If you configure the second primary Oracle Access Manager during provisioning of Identity
Management (IDM), and if the IDM secondary access server is not entered during the Oracle
Fusion Applications provisioning response in the Access and Policy Management
Configuration page, then Oracle Fusion Applications will work with the IDM primary access
server only. So if IDM fails over to secondary access server for any reason, Oracle Fusion
Applications access will fail.

Resolution
During the Oracle Fusion Applications provisioning process, when using IDM with enterprise
deployment, select the check box for the secondary access server and enter the secondary
access server name in the IDM configuration details screen. Please note that if the
idmsetup.properties file is used to load IDM properties into Oracle Fusion Applications
provisioning screens, then idmsetup.properties will not contain the secondary access
server name. So select the check box for the secondary access server and enter the secondary
access server name in the IDM configuration details screen even though the load
idmsetup.properties file option is selected.

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Known Issues

Oracle Fusion Applications Repository Creation Utility (RCU) Taking


a Long Time
Oracle Fusion Applications RCU should finish within three to four hours. If it seems to be
running indefinitely, then confirm that the FUSIONAPPS has been imported by checking the
following log file: $RCU/rcu/log/logdir.YYY-MM-DD_HHMM/fusionapps_runimport.log. If the last line in the log is as shown in the following
example, then the import of FUSIONAPPS has finished and you can cancel the RCU run:
Job "SYS"."FUSIONDBJOB" completed with 382 error(s) at
HH:MM:SS

Resolution
Click the Cancel button to exit Oracle Fusion Applications RCU and proceed with the next step
of provisioning the Oracle Fusion Applications environment. The task that you are canceling is
for the database gathering statistics and creating histograms. You can perform gathering
statistics in the next database maintenance window.

Post Installation Known Issues


Oracle Data Integrator (ODI)
Correcting ODI Agent Connections High Availability
The Oracle Data Integrator (ODI) agents are configured with the primary ODI server ready-touse and do not support high availability if you plan to scale out the ODI server. To support
high availability of ODI, follow the instructions under Resolution to update ODI agents
configuration with the internal loadbalancer host and port.

Resolution
1. Sign in to the ODI console and select Master Repository.
2. From the topology navigator, select one of the following applicable physical agents:
FusionCrmOdiAgent
FusionHcmOdiAgent
FusionIcOdiAgent
FusionScmOdiAgent.
3. Right-click the agent and click Edit.

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Known Issues

4. Update the host name and port number in the agent configuration with the internal load
balancer host and port for respective domain and click Save.
5. Repeat steps 2 through 4 for the other ODI agents.
6. Restart the ODI servers in the following domains, where applicable:
CRMDomain
SCMDomain
ICDomain
HCMDomain
Note: ODI is installed only in selected domains that need it depending on the
provisioning offerings that you have selected to provision. Agent configuration needs to
be corrected only if the ODI server is installed in the respective domain.

Correcting the ESS Callback URL in the ODI ESS Application


The provider URL for the ODI scheduler OKC_ESS_ODI_SCHEDULER is not configured. This
must be corrected if the Contract application is provisioned in the CRM domain.

Resolution
Configure the provider URL for OKC_ESS_ODI_SCHEDULER using the following SQL query.
In the query replace ESS_SERVER_HOST and ESS_SERVER_PORT with the respective ESS
server host and port values in the CRM domain.
Update FUSION_ODI.SNP_ESS set provider_url=
't3://ESS_SERVER_HOST:ESS_SERVER_PORT'
where
ESS_NAME='OKC_ESS_ODI_SCHEDULER'

Note: OKC_ESS_ODI_SCHEDULER configuration is required only if CRM Contracts


application is provisioned.

Oracle Identity Management


Use ldapmodify to Add Members to a Group
Using the ODSM OVD data browser, you may not be able to add members to a group

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Known Issues

Resolution
To add a member to the group:
1. Use the ldapmodify command line tool. For example, to add
"cn=myuser1,cn=users,dc=mycompany,dc=com",
"cn=myuser1,cn=users,dc=mycompany,dc=com", and
"cn=myuser1,cn=users,dc=mycompany,dc=com" users to group
"cn=AdminGroup,cn=Groups,dc=mycompany,dc=com", create an LDIF file
with the following contents.
dn: cn=AdminGroup,cn=Groups,dc=mycompany,dc=com
changetype: modify
add: uniquemember
uniquemember: cn=myuser1,cn=users,dc=mycompany,dc=com
uniquemember: cn=myuser2,cn=users,dc=mycompany,dc=com
uniquemember: cn=myuser3,cn=users,dc=mycompany,dc=com
2. Set the ORACLE_HOME variable to:
IDM_ORACLE_HOME export ORACLE_HOME=IDM_ORACLE_HOME
before running this command:
$IDM_ORACLE_HOME/bin/ldapmodify -p <ovd_ldap_port#> -h
<ovd_host_name> -D cn=orcladmin -w <password> -f
<name_of_the_file_that_has_above_contents>
Alternatively, use any other third-party LDAP directory browser tool such as Jxplorer to apply
the change.

Disable Oracle Virtual Directory ACLs and Anonymous B


LDAP Ports

inds to

If you have not already disabled the Virtual Directory ACLs and anonymous binds to LDAP
ports, you can do them using the idmConfigTool.sh. Patch 14179564 (or a newer one) for
Oracle IDM Tools supports this feature.
Use the following command to disable:
idmConfigTool.sh -disableOVDAccessConfig
input_file=disableOVDAcces.prop

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Known Issues

Create an input_file and update it with your Oracle Virtual Directory access details in this
format:

ovd.host: <OVD_HOST>

ovd.port: <OVD_ADMIN_PORT>

ovd.binddn: <OVD_BINDDN>

ovd.password: <OVD_PASSWORD>

ovd.ssl: <true/false>

Example:
ovd.host: <OVD_HOST>
ovd.port: <OVD_ADMIN_PORT>
ovd.binddn: <OVD_BINDDN>
ovd.password: <OVD_PASSWORD>
ovd.ssl: <true/false>
Ensure your OID and OVD servers are up and running.
Change to the IAM_ORACLE_HOME
Example:
Assuming this is a Linux 64-bit system and the IAM_ORACLE_HOME is /u01/oim/oim_home:
cd /u01/oim/oim_home
Run the idmConfigTool.sh command
Example:
idmConfigTool.sh -disableOVDAccessConfig input_file=disableOVDAcces.prop
Now the Oracle Virtual Directory ACLs and anonymous binds to LDAP ports are disabled.

Oracle Fusion Applications Provisioning Fails at Post-Configure


Phase Due to OAM Configuration Failure
As part of Oracle Fusion Applications post configure, when running oamcfgtool for OAM
configuration, it may fail with the following error message:
User does not belong to the group that is authorized to
perform registration. Registration failed. Try again after
verifying the users group.

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Known Issues

Resolution
When the error message appears:
1. Restart the Admin server
2. After restarting the Admin Server , rerun the Oracle Fusion post-configure phase.

Identity Management Provisioning Does Not Support


Heterogeneous Operating System Deployments
All server machines in an Identity Management Provisioning environment must be running
the same operating system major version and patch level. Heterogeneous operating system
deployments are not supported.

Resolution
Run the same operating system major version and patch level on all machines in any
environment in which you intend to run Identity Management Provisioning.

Oracle Sales
Synchronizing and Optimizing Database Search Indexes for CRM
Objects
To make users' searches faster and more efficient, you can use two Enterprise Scheduler
Service jobs to synchronize and optimize database search indexes for your Oracle Fusion CRM
objects. For more information, see Synchronizing and Optimizing Database Search Indexes for
CRM Objects: Explained (1563954.1) on My Oracle Support
For more information about My Oracle Support, see My Oracle Support.

Tab Is Blank After Page Composer Customization


The sales administrator can use Page Composer's Design mode to change the order of the
tabs on the Edit Opportunity user interface. Some scenarios with this customization can lead
to a tab that appears blank or shows no content.

Resolution
Ensure that the Opportunity Contact tab is the first tab under the Additional Details section
and the Appointments tab is the first tab under the Activity Center section.

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Known Issues

Oracle Fusion Supply Chain Management


File Name Too Long: Cannot Map GET %url path%
HTTP/1.1 to File Error Message
Some of the drop-down list boxes and links in the user interface do not function properly.

Resolution
1. After Oracle Fusion Applications provisioning, shut down the WebTier using:
<APPLICATION_TOP>/instance/CommonDomain_webtier/bin/opmnctl
stopall
2. Make the following changes:
<APPLICATION_TOP>/instance/CommonDomain_webtier/config/OHS/oh
s1/moduleconf/FusionVirtualHost_fs.conf
3. Edit the internal and external hosts in the Oracle HTTP Server configuration file to use
WLSRequest On instead of using SetHandler weblogic-handler.
a.

Change the setup URL for the internal host:

Before changes:
<Location /setup >
SetHandler weblogic-handler
WebLogicCluster fainternal-hostname:7004
</Location>
After changes:
<Location /setup >
WLSRequest On
WebLogicCluster fainternal-hostname:7004
</Location>
b. Change the setup URL for the external host:
Before changes:
<Location /setup >
SetHandler weblogic-handler
WebLogicCluster fainternal-hostname:7004
RewriteEngine On
RewriteOptions inherit

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Known Issues

</Location>
After changes:
<Location /setup >
WLSRequest On
WebLogicCluster fainternal-hostname:7004
RewriteEngine On
RewriteOptions inherit
</Location>

Platform-Specific Known Issues


IBM AIX
RDBMS Patch Apply 18154779 Throws Warnings on IBM AIX on
Power Systems (64-bit)
When you apply the RDBMS patch 18154779 on the IBM AIX Fusion Applications Provisioned
environment, the following warnings appear:
[Apr 2, 2014 10:20:40 PM] Finish invoking 'make' at Wed Apr
02 22:20:40 PDT 2014
[Apr 2, 2014 10:20:40 PM] OUI-67215: OPatch found the word
"warning" in the stderr of the make command.
Please look at this stderr. You can re-run this
make command.
Stderr output: ld:
0711-224 WARNING: Duplicate symbol: .aio_nwait_timeout64

Resolution
Ignore these messages.

Fusion Applications Provisioning Install on Network File System


Version 3 (NFSv3) Fails on IBM AIX on Power Systems (64-bit)
During the install phase of Fusion Applications Provisioning, installation of the db client may
fail with the following error when provisioning is done on an NFSv3 File System on IBM AIX on
Power Systems (64-bit):
<REPO_LOCATION>/faprov/provisioning/provisioningbuild/dbclient-build.xml:575: Unable to delete directory

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Oracle Fusion Applications

Known Issues

<APPLICATION_BASE>/webtier_mwhome/webtier/lib/tmp_backup

Resolution
1. Back up the file <REPO>/provisioning/provisioning-build/dbclientbuild.xml:
---------------------cp <REPO>/provisioning/provisioning-build/dbclient-build.xml
<REPO>/provisioning/provisioning-build/dbclientbuild.xml.orig
---------------------2. Run cleanup/restore of the install target.
3. Comment the following line in dbclient-build.xml and run the install target.
--------------------------------<!-- delete dir="${dbclient.lib_dir}/tmp_backup" -->
--------------------------------4. After provisioning is complete, manually delete the directory.

Telnet Client Limitation on User Session Creation


If you are using a telnet client to create the user session when running the install phase of
provisioning, the Oracle Access Manager policy domain registration may fail.

Resolution
Create the user session using Virtual Network Computing (VNC) instead

Postconfigure Phase Error: Information Identity Resolution (IIR)


Installation on the CRM Host
On the IBM AIX on POWER Systems (64-bit) environment, where Oracle Fusion Customer
Relationship Management (CRM) host is remote from the main host, if the postconfigure
target, private-instal-iir-sw, fails during the Information Identity Resolution (IIR) installation
on the CRM host, then you must manually install IIR.

Resolution
1. In the <REPOSITORY_BASE>/provisioning/provisioning-build/crm-build.xml file, comment
out the following entry:
<!-- install CRM DQ IIR software and startup license server -> <guardedAntCall target="private-instal-iir-sw"

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Known Issues

iftrue="${component.key}.runs.he
re"/>
2. Rerun the postconfigure target after running the cleanup target and the restore target.
3. After provisioning is complete, install Information Identity Resolution (IIR) manually.
Perform the following steps:
4. Ensure the following prerequisites are complete before you install:

IIR wrapper and native bits are already staged under the Oracle Fusion Applications
repository, which is the REPOSITORY_BASE .

The Oracle Fusion Applications Database has been set up for the FUSION_DQ schema.

For CDRM template based Database, ensure that the FUSION_TS_DQ tablespace has a
minimum of 21 GB memory.

5. Create install.props file using the following template:


ORACLE_HOME=APPLICATIONS_BASE/dbclient
TNS_ADMIN=APPLICATIONS_BASE/instance/ess/tnsadmin
LD_LIBRARY_PATH=APPLICATIONS_BASE/dbclient/lib
FUSION_STAGE_DIR=/installers/iir
IIR_STAGE_DIR=<REPOSITORY_BASE>/installers/iir
IIR_VERSION=IIR-901sp1-aix53_64
IIR_TOP=APPLICATIONS_BASE
IIR_DB_HOSTNAME=
IIR_DB_PORT=
IIR_DB_SID=
IIR_DB_USER=
IIR_DB_PASSWD=
##############################################
# ALL THESE PROPERTIES ARE NEEDED BY THE INSTALLER
# DO NOT MODIFY THESE UNLESS NECESSARY
##############################################
IIR_INSTALL_LOG_LOC=APPLICATIONS_BASE/logs/provisioning/DQIIR
IIR_INSTALL_TYPE=all
IIR_INCLUDE_DOC=yes
##############################################
# Default is one Server Instance
##############################################
IIR_INSTANCE_1_PORT=1601
##############################################
# Not Implemented yet

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Known Issues

##############################################
IIR_INSTANCE_2_PORT=
##############################################
# This option is needed if you want Search to be accessible
through a Browser
##############################################
IIR_HTTP=Y
##############################################
# This is for Installing the IIR Control and Sync Objects
(needed only for the #first time)
##############################################
INSTALL_IIR_OBJECTS=Y
##############################################
# This is needed for OEM Key
##############################################
SSALI_MZXPQRS=STANISLAUS
Note: A sample install.props file is available in the
REPOSITORY_LOCATION/installers/iir/fusion_iir directory.
6. Update the install.props file according to the Oracle Fusion Applications environment that
is provisioned on your system.
7. Replace all the occurrences of REPOSITORY_LOCATION and APPLICATIONS_BASE in the
template with the absolute path to the Fusion Applications repository and the provisioned
applications base location.
8. Replace IIR_DB_HOSTNAME, IIR_DB_PORT, IIR_DB_SID, IIR_DB_USER, and
IIR_DB_PASSWD parameters in the template with the actual Oracle Fusion Applications
Database settings
9. Navigate to the REPOSITORY_LOCATION/installers/iir/fusion_iir directory.
10. Run the following command:
runInstallers.sh <install.props>

Installation Fails for Oracle Business Intelligence on IBM AIX 7.1


On IBM AIX on POWER Systems (64-bit) 7.1, the installation for Oracle Business Intelligence
fails with Java core dump issue.

Resolution
Apply the following operating system patch before installing the patch set:

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Known Issues

IZ89165s02.101217.epkg.Z

Error Occurs During Oracle Fusion Applications and Oracle


Database Client Installation on IBM AIX
During an Oracle Fusion Applications and Oracle Database Client installation on IBM AIX on
POWER Systems (64-bit) 7.1, the following error message appears in the runProvisioninginstall.log file:
Check complete: Not executed <<<<
OUI-18001: The operating system 'AIX Version 7100.01' is not
supported.
Recommendation: Install the required packages before
continuing with the installation.

Resolution
Ignore the error message and continue with the installation.

Oracle Database Client Installation Errors


During an Oracle Database Client installation on IBM AIX on POWER Systems (64-bit) 6.1, the
following errors appear in the runprovisioning-install.log file:
Checking for xlC.aix50.rte(9.0.0.0); Not found. Failed <<<<
]]
[2013-02-25T06:50:00.123-08:00] [runProvisioning-install]
[NOTIFICATION] []
[runProvisioning-install] [tid: 5]
[ecid:0000JoHpEO0CcpP5If_Aif1HArM0000006,0]
[[
Check complete: Failed <<<<
Problem: Some packages required for the Oracle Database 11g
to function properly are missing (see above).
Recommendation: Install the required packages before
continuing with the installation.

Resolution
Ignore these errors and continue with the installation.

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Oracle Fusion Applications

Known Issues

generate_export_list Unable to Read Library During

Provisioning

During Oracle Fusion Applications Provisioning on IBM AIX on POWER Systems (64-bit), the
ORAINVENTORY_LOCATION/logs/install* file contains the following error message:
Error: generate_export_list unable to read library
APPLICATIONS_BASE/fusionapps/bi/lib32/libagent11.a
Please check the permissions and try again.

Resolution
Ignore this message and continue with the installation.

Starting All Servers Configuration Assistant Error


During the upgrade of Oracle Fusion Applications to release 8 (11.1.8) on IBM AIX on POWER
Systems (64-bit), the orchestration on the primordial host may fail for the
RunSecondRUPInstaller plug-in of the Starting All Servers Configuration Assistant. The
BIDomain_timestamp.log file located in the
$APPLICATIONS_BASE/instance/lcm/logs/11.1.8.0.0/RUP/StartStop
directory contains the following error message:
oracle.apps.startstop.invoke.StartStopTask: call.150]
[tid:184] SSINV002
oracle.apps.startstop.util.exception.SSException: Error while
connecting to url service:jmx:t3://fainternal.example.com:10201/jndi/weblogic.management
.mbeanservers.domainruntime

Resolution
Perform the following steps:
1. Start the bi_server1 managed server from the Admin console.
2. Start the orchestration on the primordial host of Oracle Fusion Applications server.

Install Phase Fails Intermittently During the Fusion Application


Provisioning on AIX
The Fusion Application provisioning install phase might fail on AIX with file lock errors similar
to:
java.io.FileNotFoundException:
<APPLICATIONS_BASE>/webtier_mwhome/webtier/oui/lib/aix/libora

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Oracle Fusion Applications

Known Issues

Installer.so
(Cannot open or remove a file containing a running program.)
at java.io.FileOutputStream.open(Native

Method)

Resolution
Before you start Fusion Application Provisioning, start a cron job to run slibclean as root user
every 1 minute on your Fusion Applications host.
You can stop the cron job when install phase is completed.

Solaris_SPARC
Oracle Fusion Applications Provisioning Errors
During Oracle Fusion Applications Provisioning on Oracle Solaris systems, the startup phase
may fail with errors. The runProvisioning-startup.log file located in the
APPLICATIONS_BASE/logs/provisioning/hostname directory contains the
following error:
Unable to create SES source object with name:
SecureWebCenterRssSource dueto error:
EQA-15011: The plug-in manager raised an unexpected error
The access_log file located in the
APPLICATIONS_BASE/instance/CommonDomain_webtier/diagnostics/log
s/OHS/ohs1 directory contains the following error:
OBWebGate_AuthnAndAuthz: The AccessGate is unable to contact
any Access Servers.

Resolution
Restart the LDAP services.

Adding JVM Parameter -XX:StringTableSize=60013 for Oracle


Solaris on SPARC
For better performance of Oracle Fusion Applications on Oracle Solaris on SPARC (64-Bit),
append the '-XX:StringTableSize=60013' JVM parameter for all the managed servers in all
domains by editing the fusionapps_start_params.properties file located under
APPLICATIONS_CONFIG/domains/<host>/<DomainName>/config for each
domain:

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Oracle Fusion Applications

Known Issues

1. Append the following JDK flag to all the SunOS-sparc.memoryargs managed server
properties (after flag -XX:ParallelGCThreads):
-XX:StringTableSize=60013
2. Confirm that this parameter is appended to the existing value of fusion.default.SunOSsparc.memoryargs property and to all the Solaris Sparc cluster specific managed server
properties. For example:
fusion.default.SunOS-sparc.memoryargs=<existing values>
-XX:StringTableSize=60013
fusion.PayableCluster.SunOS-sparc.memoryargs=<existing
values> -XX:StringTableSize=60013
3. Save the fusionapps_start_params.properties file
4. Restart all the domains.

Solaris x86-64
Information Identity Resolution
On Oracle Solaris on x86-64 (64-bit) systems, the Information Identity Resolution (IIR)
installation fails as Oracle Fusion Data Quality uses Informatica IIR 901 SP1.

Resolution
Because IIR is currently not supported on Oracle Solaris on x86-64 (64-bit) systems, use a
hybrid configuration where the CRM is deployed on Oracle Solaris on x86-64 (64-bit) systems
and the Information Identity Resolution Server is deployed on Linux x86-64 systems. For more
details, please contact the Oracle help desk.

Oracle Fusion Applications Provisioning Errors


During Oracle Fusion Applications Provisioning on Oracle Solaris on x86-64 (64-bit) systems,
the configure-secondary target fails. The oraInventory.log file contains the following
error message:
[oracle.as.install.engine.modules.validation.oracle.as.
install.engine.modules.
validation.handler.ocmQueries.validateOCMCredentials]
[tid: 11][ecid:0000Jzb735GBDCH5Ivl3if1HtINj000002,0]
Error: Error in validating My Oracle Support Details

Resolution

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Oracle Fusion Applications

Known Issues

Before you start Oracle Fusion Applications Provisioning, disable Oracle Configuration
Manager (OCM). After completing Oracle Fusion Applications Provisioning, enable OCM for
the following products as shown:
Oracle Business Intelligence
export JAVA_HOME=APPLICATIONS_BASE/fusionapps/jdk6
export PATH=$JAVA_HOME/bin:$PATH
export ORACLE_CONFIG_HOME=APPLICATIONS_BASE/instance/
BIInstance
APPLICATIONS_BASE/fusionapps/bi/ccr/bin/setupCCR
Enter username and password
Oracle Web Tier
export JAVA_HOME=APPLICATIONS_BASE/fusionapps/jdk6
export PATH=$JAVA_HOME/bin:$PATH
export ORACLE_CONFIG_HOME=APPLICATIONS_BASE/instance
/CommonDomain_webtier
APPLICATIONS_BASE/webtier_mwhome/webtier/ccr/bin
/setupCCR
Enter username and password
Oracle Fusion Applications
1. Download OCM Patch 5567658 for Oracle Solaris on x86-64 (64-bit) from the My Oracle
Support website. Use the procedure provided in Using My Oracle Support.
2. Use the unzip utility to extract the contents of the zip file to patch_directory.
3. Copy the patch_directory/ccr/* to APPLICATIONS_BASE/fusionapps/utils/ccr/.
4. Set the following environment variables:
export
JAVA_HOME=APPLICATIONS_BASE/fusionapps/jdk6
export
PATH=$JAVA_HOME/bin:$PATH
export
JDK_HOME=APPLICATIONS_BASE/fusionapps/jdk6
export
WL_HOME=APPLICATIONS_BASE/fusionapps
export
BEA_HOME=APPLICATIONS_BASE/fusionapps
APPLICATIONS_BASE/fusionapps/utils/ccr/bin/setupCCR

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Known Issues

Enter username and password.


5. Run setupCCR.

Oracle Fusion Applications Provisioning Errors


See Oracle Fusion Applications Provisioning Errors in the section in Solaris_SPARC.

Upgrade Known Issues


Note: Before upgrading Oracle Fusion Applications, review the patch bundle readme
for your product line. See Oracle Fusion Applications Patch Bundle Readme (Doc ID
1603154.1) on My Oracle Support.
Note: Read this entire chapter before beginning your upgrade.

Pre-Upgrade Known Issues


Mandatory Patches to Be Downloaded
The RUP installer can apply mandatory post-release patches that are required by Oracle Fusion
Applications if you download the patches from My Oracle Support before you start the
upgrade.
To download patches for Release 8:
1. Back up your existing SHARED_LOCATION/11.1.8.0.0_post_repo_patches
directory, outside of SHARED_LOCATION.
Note that when you download the Oracle Fusion Applications patches, you must use the
Patch Plan feature in My Oracle Support. If you cannot create a patch plan because you do
not have Oracle Configuration Manager (OCM) configured, you can create the patch plan
by running the script in step 3 below.
2. Download and unzip the following mandatory post-Release 8 patches. Use the procedure
provided in Using My Oracle Support.
Patch Number

Action

19632312

Download and unzip the contents of patch

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Oracle Fusion Applications

This post repo patch or later, and PCM


5.0.0.2.0 (see Download and Unzip the Patch
Conflict Manager Utility in Oracle Cloud
Upgrading SaaS Environments Using
Upgrade Orchestrator Release 8, Part
Number E40289-02) is required for upgrade
from 11.1.7.0.0 to 11.1.8.0.0 when the
11.1.7.0.0 P4FA one-offs label

Known Issues

19632312 under
SHARED_LOCATION/11.1.8.0.0_post_repo_
patches

Back up
/SHARED_LOCATION/11.1.8.0.0/Repositor
y/installers/smart_update/suwrapper

directory, and replace its contents with the


contents of

PATCHES4FA_11.1.7.0.0ONEOFFS_
PLATFORMS_140827.1547.1.S and later are

/SHARED_LOCATION/11.1.8.0.0_post_repo
_patches/smart_update/suwrapper

17962861

Create the following directory:

applied.

SHARED_LOCATION/11.1.8.0.0_post
_repo_patches/installer
Download and unzip the contents of patch
17962861 to this directory.
3. Run this step if you cannot create a My Oracle Support patch plan for the Oracle Fusion
Applications patches. Run this step only if any fapmgr-compatible patches are
downloaded. This step assumes that you have downloaded the patches as described in
step 1 above, without using the Patch Plan feature.
The Perl script adCreateMosPlan.pl reads the patch metadata from the downloaded
Oracle Fusion Applications patches to generate the patch plan file mosdownload.xml.
To run this script, use the Perl executable from
APPLICATIONS_BASE/dbclient/perl/bin.
Use the following command syntax to create the patch plan file:
setenv PATH /u01/APPLTOP/dbclient/perl/bin:$PATH
setenv PERL5LIB <APPLICATIONS_BASE>/dbclient/perl/lib/
5.8.3:APPLICATIONS_BASE/dbclient/perl/lib/site_perl/5.8.3/:AP
PLICATIONS_BASE/dbclient/perl/lib/site_perl
SHARED_LOCATION/11.1.8.0.0_post_repo_patches
If you see the error message Perl lib version (v5.8.3) does not match the executable
version (v5.8.8), see Troubleshoot setenv PERLIB5 Version Compatibility in Oracle Cloud
Upgrading SaaS Environments Using Upgrade Orchestrator Release 8.

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Oracle Fusion Applications

Known Issues

Remove WLS Patch PUAM Prior to Upgrade to Release


8
When you upgrade to Oracle Fusion Applications 11g Release 8 (11.1.8) from Release 7, and
your Release 7 installation has WLS patch PUAM installed, modification conflicts occur, such
as some roles not being updated. This occurs only if you applied the My Oracle Support (MOS)
patch 19013909: P4FA FOR FA REL 7 SYSTEM PATCH 11.1.7.0.140529 (System Patch).

Resolution
If you applied the My Oracle Support (MOS) patch 19013909: P4FA FOR FA REL 7 SYSTEM
PATCH 11.1.7.0.140529 (System Patch) for your Release 7 installation, then before upgrading
to Release 8 remove WLS patch PUAM when the servers are down. The smartupdate
command to remove is:
bsu.sh -remove -patchlist=PUAM -prod_dir=</path-to-proddir>/fusionapps/wlserver_10.3/ -verbose

Remove Patch 13329969 Prior to Upgrade to Release 8


(11.1.8)
Patch 13329969 provided a fix for an issue that occurred when you attempted to scale-in
(that is, remove managed servers, nodes, or both), from an existing Oracle Fusion
Applications environment. If the fix is required post upgrade, postpone the upgrade to
Release 8 until a revised patch is available.

Human Capital Management (HCM) Compensation


Custom OTBI Reports Overwritten During Upgrade
To link a custom OTBI report to a workforce compensation plan, you must save your reports
in the /shared/Human Capital Management/Compensation/Transactional
Analysis Samples folder.
However, upon upgrade, everything in that folder is overwritten and saved custom reports
are lost.

Resolution
In your release 7 environment, save a duplicate copy of your custom OTBI reports linked to
workforce compensation plans in the shared/custom/HCM/Compensation folder.
Upon upgrade to release 8, those reports will be retained and linkable to workforce
compensation plans. Release 7 will still work as expected.

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Oracle Fusion Applications

Known Issues

Human Capital Management (HCM) Domain Errors


When you use Oracle Fusion Applications Release Uprade Orchestrator to upgrade the
environment to Oracle Fusion Applications 11g Release 8 (11.1.8), an error occurs with the
Human Capital Management (HCM) domain during the deployment of the EM Selective
Applications Trace Library stage. This occurs because the domain-info.xml file does not
point to the template file in its correct location.

Resolution
1. Run the following commands for each domain:
cd APPLICATIONS_BASE/instance/domains/hostname/domainname
/init-info
cp domain-info.xml. domain-info.xml.orig
2. Modify the domain-info.xml file for each domain to point to the template file in the
current repository. For example:
bash-2.03$ pwd
/APPLICATIONS_BASE/instance/domains/hostname/CommonDomain/
init-info
bash-2.03$ diff domain-info.xml.ORG domain-info.xml
7c7
< <extention-template-ref name="AuthProviders"
version="11.1.1.0"
location="OLD_REPO/provisioning/provisioningbuild/../template/oracle.provisioning.ssooid_11.1.1_template.jar"
symbol=""/>
> <extention-template-ref name="AuthProviders"
version="11.1.1.0"
location="CURRENT_REPO/provisioning/
provisioning-build/../template/oracle.provisioning.ssooid_11.1.1_template.jar"
symbol=""/>
101C101
< <extention-template-ref name="Fusion Applications
Provisioning - Startup
options configuration" version="11.1.1.0"
location="OLD_REPO/provisioning/provisioningbuild/../template/oracle.provisioning.startparams_11.1.1_temp
late.jar"

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Oracle Fusion Applications

Known Issues

symbol=""/>
> <extention-template-ref name="Fusion Applications
Provisioning - Startup options configuration"
version="11.1.1.0"
location="<app_base>/fusionapps/applications/common/templates
/applications/oracle.provisioning.startparams_11.1.1_template
.jar"
symbol="oracle.fusionapps.lcm.falcmcommon.common_11.1.8.0.0_a
pplications_ORACLE_HOME"/>

Prerequisite Steps for Fusion Applications Upgrade


from 11g Release 7 (11.1.7)to 11g Release 8 (11.1.8)
Perform the steps listed in the article Prerequisite Patch for Fusion Applications Release 7 to
Release 8 Upgrade (document ID 1613296.1) on My Oracle Support. This is not applicable to
Supply Chain Management customers.

Manage Requisition, Purchasing Document, and


Supplier Registration Approval Rules in Upgraded
Changes have been made to the supported approval rule syntax to improve performance of
approval routing. As a result, the following syntax is no longer supported :
PayloadType.getReqHeaderDimensionResponse.result.<AttributeNa
me>
Task.payload.getPurchasingDocumentHeaderResponse.result.
<AttributeName>
GetPurchasingDocumentHeaderResponse. result.<AttributeName>
Task.payload.getPurchasingDocumentHeader.<attribute name>

Resolution
If you use the preceding syntax in your approval routing rule for requisition, purchasing
document, and supplier registration approvals, refer to the appendix in the Release 8
whitepaper about Setting up Document Approvals in Oracle Fusion Procurement (Doc ID:
1624275.1) on how to modify the rules. In addition, this Appendix also helps you determine
whether your approval rules can be maintained using the new approvals rules management
UI that is introduced in Release 8.

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Oracle Fusion Applications

Known Issues

Oracle Fusion Applications Upgrade Error


When you upgrade using Oracle Fusion Applications Release Upgrade Orchestrator, the
upgrade fails at the applying middleware patchsets configuration in some environments.
This occurs during the BI Oracle Home upgrade even though this can happen for the WebTier
or idm oracle home upgrade too.
The patch must be applied prior to starting the upgrade.
To apply the patch:
1. Download the patch from My Oracle Support to any location. Use the procedure provided
in Using My Oracle Support.
2. Extract the patch to a directory.
3. Go to <extracted dir>/17752677/bin.
4. Invoke applyPatch.sh(.cmd) -mwHome <Middleware Home Directory>
Middleware Home Directory should have an existing bi, idm, or webtier folder.

Upgrade Known Issues


The Schema Deploy Tool Fails When Additional
Privileges Are Granted on the Object to the DB
Roles
The schema deploy tool maintains grants on FUSION schema objects (tables, sequences, and
so on) to FUSION database roles (FUSION_APPS_READ_WRITE, FUSION_APPS_READ_ONLY).
The set of privileges granted on an object is controlled by user-defined properties (UDP)
defined for the object in its offline definition file (set through JDev and extracted to file).
During the apply, the schema deploy tool checks that the privileges granted on the object to
the FUSION database roles exactly match those defined by UDPs and fails when additional
privileges are granted on the object to the DB roles.

Resolution
Revoke the custom privilege granted to the database role and restart the failed worker. The
privilege can be granted directly to the schema that requires access.

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Oracle Fusion Applications

Known Issues

FOJ_GRAND_TOTAL_LBM Setting Causes


Incompatibility Issues
By default, the FOJ_GRAND_TOTAL_LBM value is set to 1. However, the patch sets between
11.1.1.7.1 and 11.1.1.7.140225 have the default set to 0. When FOJ_GRAND_TOTAL_LBM is
set to 0, the result of the drill may not include all of the rows that contributed to the value in
the original report prior to the drill. The FOJ_GRAND_TOTAL_LBM variable can be explicitly
set to 1 in the patchsets between 11.1.1.7.1 and 11.1.1.7.140225 to get behavior that is
compatible previous versions.

Post Upgrade Known Issues


Modification Conflicts Occur During Upgrade If WLS
Patch PUAM Was Installed in Release 7
Note: This issue was discussed in Remove WLS Patch PUAM Prior to Upgrade to Release 8 in
the Pre-Upgrade section of this chapter.
If you upgraded to Oracle Fusion Applications 11g Release 8 (11.1.8) from Release 7 and your
Release 7 installation had WLS patch PUAM installed, modification conflicts may have
occurred, such as some roles not being updated.
These conflicts would be listed after the upgrade in reports in Review Policy Store (JAZN)
Analysis reports, located in the following directory:
APPLICATIONS_CONFIG/lcm/admin/11.1.8.0.0/fapatch/JAZN/stripe/
delta/report.txt.
If you resolve these conflicts manually after the upgrade, the following error occurs:
JPS-10405: The resource
/WEB-INF/oracle/apps/crmCommon/extensibility/content/
publicUi/flow/. * with type TaskFlowResourceType already
exists in current application policy.

Resolution
Remove WLS patch PUAM when the servers are down and restart the upgrade. The
smartupdate command to remove is:
bsu.sh -remove -patchlist=PUAM -prod_dir=</path-to-proddir>/fusionapps/wlserver_10.3/ -verbose

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Oracle Fusion Applications

Known Issues

Regeneration of Import and Export Artifacts Required


Following an upgrade, the Oracle Sales administrator must regenerate import and export
artifacts using Oracle Application Composer. Regeneration is required because of the Bulk
Import component changes included in this release.

Resolution
Use the Import and Export button in Oracle Application Composer to regenerate the import
and export artifacts for custom fields and custom objects.

Vertex Data File Installation Steps to Be Followed by


Customers for U.S. Payroll Localization
For you to successfully run U.S. Payroll, the Vertex monthly data file needs to be processed to
create an Indexed Sequential Access Method (ISAM) database. Because customers receive the
monthly data file directly from Vertex, the creation of this ISAM database is their
responsibility. Neither the ISAM database nor the monthly data file that is used to create it is
shipped by Oracle. These steps are for on-premise customers only. Oracle Cloud customers
will have these steps performed for them.

Resolution
Perform these post-install steps only if you are using HCM and have implemented U.S. Payroll
Localization. This is because U.S. localization uses Vertex for payroll calculation. These steps
are not needed for any other HCM product.
Note: If an ISAM database already exists, you need to remove the existing ISAM
database files from the $VERTEX_TOP/data directory before proceeding with these
steps.
To create or upgrade ISAM database for UNIX:
To create or upgrade the ISAM database for applications running on UNIX, follow these steps.
1. Set the appropriate environment variable (for the given platform) as the value of
$VERTEX_TOP/lib, per the following specification:
UNIX
Environment
System Variable
AIX

LIBPATH

HPUX1

1.11 SHILB_PATH

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Oracle Fusion Applications

Others

Known Issues

LD_LIBRARY_PATH

2. Back up the database file and the related files under $VERTEX_TOP/data, if any, in case
you need to revert to the earlier ISAM database.
3. Copy the latest Vertex data file (qfpt.dat) to $VERTEX_TOP/data.
4. From $VERTEX_TOP/utils, run cbmaint.
5. On the installer screen, select Create Database and Payroll Tax Database.
6. Provide the directory path where you want to create the ISAM database (in this case
$VERTEX_TOP/data).
7. From $VERTEX_TOP/utils, run vprtmupd to populate the ISAM database files.
8. On the installer screen, select Update Payroll Tax Database.
9. Provide the directory path where the Vertex data file qfpt.dat is available (in this case
$VERTEX_TOP/data).
10. Provide the directory path where the ISAM database was created (in this case
$VERTEX_TOP/data). The ISAM database files residing in this directory are updated. The
update process takes some time.
11. Provide users with complete permissions to all files under $VERTEX_TOP/data.

File Name Too Long: Cannot Map GET %url path%


HTTP/1.1 to File Error Message
Some of the drop-down list boxes and links in the user interface do not function properly.

Resolution
Perform the following steps:
1. After provisioning, shutdown the WebTier using:
<APPLICATION_TOP>/instance/CommonDomain_webtier/bin/opmnctl
stopall
2. Make the following changes:
<APPLICATION_TOP>/instance/CommonDomain_webtier/config/OHS/oh
s1/moduleconf/FusionVirtualHost_fs.conf
3. Edit the internal and external hosts in the Oracle HTTP Server configuration file to use
WLSRequest On instead of using SetHandler weblogic-handler.

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Oracle Fusion Applications

a.

Known Issues

Change the setup URL for the internal host:

Before changes:
<Location /setup >
SetHandler weblogic-handler
WebLogicCluster fainternal-hostname:7004
</Location>
After changes:
<Location /setup >
WLSRequest On
WebLogicCluster fainternal-hostname:7004
</Location>
b. Change the setup URL for the external host:
Before changes:
<Location /setup >
SetHandler weblogic-handler
WebLogicCluster fainternal-hostname:7004
RewriteEngine On
RewriteOptions inherit
</Location>
After changes:
<Location /setup >
WLSRequest On
WebLogicCluster fainternal-hostname:7004
RewriteEngine On
RewriteOptions inherit
</Location>

Generate Import and Export Artifacts After Upgrade


Following an upgrade, the administrator must generate import and export artifacts using
Oracle Application Composer. Regeneration is required because of the Bulk Import
component changes included in this release.
Use the Import and Export button in Oracle Application Composer to regenerate the import
and export artifacts for custom fields and custom objects.

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Known Issues

Decommissioning the Previously Used Financial


Reporting Print Server on the Windows Virtual
Machine
In Oracle Fusion Applications Release 8 (11.1.8), the Financial Reporting print server is
configured when you apply the release upgrade patch on the Oracle Fusion Applications Linux
server. Customers upgrading to Release 8 can decommission the previously used Financial
Reporting print server on their Windows virtual machine if this is not being used for any other
purpose.

AppOHS Performance Tuning Parameters


The default AppOHS performance tuning parameters are causing intermittent performance
problems.

Resolution
Set the OHS performance tuning parameters for AppOHS in httpd.conf to:
<IfModule mpm_worker_module> ServerLimit 20 StartServers 10
MaxClients 1000 MinSpareThreads 200 MaxSpareThreads 800
ThreadsPerChild 50 ThreadLimit 50 MaxRequestsPerChild 0
AcceptMutex fcntl LockFile "/dev/shm/http_lock" </IfModule>
Also, review the http lock files for AppOHS. These lock files must be kept on local disk for
stable performance.

References to Previous Object Names May Remain in


Documentation
Note: This issue applies to the Oracle Sales, Financials, and Human Capital
Management product lines.
References to the previous names of some objects may continue to exist in the
documentation until revised. The previous and new object names are:
Previous Object Name

New Object Name

Customer

Account

Consumer

Contact

Group

Household

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Oracle Fusion Applications

Known Issues

Search in Partner Finder Because an Anonymous User


Doesn't Return Any Results
In Partner Finder, you can perform a search as an anonymous user or a signed-in user. When
coming to a Partner Finder page as an anonymous user and searching for a partner, the
application doesn't return any records.

Unable to Use the Date Parameters for the Batch


Assignment Progress Report Diagnostic Test
An error occurs when you run the Batch Assignment Progress Report diagnostic test using the
from and to date parameters.

Resolution
Use the Parent Process ID parameter when running the test.

Platform-Specific Known Issues


IBM AIX
RDBMS Patch Apply 18154779 Throws Warnings on IBM AIX on
Power Systems (64-bit)
When you apply the RDBMS patch 18154779 on the IBM AIX Fusion Applications Provisioned
environment, the following warnings appear:
[Apr 2, 2014 10:20:40 PM] Finish invoking 'make' at Wed Apr
02 22:20:40 PDT 2014
[Apr 2, 2014 10:20:40 PM] OUI-67215: OPatch found the word
"warning" in the stderr of the make command.
Please look at this stderr. You can re-run this
make command.
Stderr output: ld:
0711-224 WARNING: Duplicate symbol: .aio_nwait_timeout64

Resolution
Ignore these messages.

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Oracle Fusion Applications

Known Issues

FreeMemoryCheck Fails During Upgrade "DowntimePreFA" Phase


on IBM AIX on Power Systems (64-bit)
During the upgrade of Oracle Fusion Applications from release 7 (11.1.7) to release 8
(11.1.8),the Plugin FreeMemoryCheck Verifying Free Memory and Swap fails with the
following error on both the PRIMORDIAL and MIDTIER hosts:
Not enough free memory. Available: G, required: G. Free up
memory to proceed

Resolution
C Check the memory availability using the following command on both the Primordial and
Midtier hosts:
svmon -G -O unit=GB | head -4
Upon confirmation of sufficient memory availability, ignore the error, update the plugins as
success, and proceed. Use the following command to update:
./orchestration.sh updateStatus -pod POD_NAME -release
hosttype MIDTIER
-hostname `hostname`.`domainname` -phase DowntimePreFA
taskid
DuringDowntimeChecks -taskstatus Success
./orchestration.sh updateStatus -pod POD_NAME -release
hosttype PRIMORDIAL
-hostname `hostname`.`domainname` -phase DowntimePreFA
taskid
DuringDowntimeChecks -taskstatus Success

REL8 -

REL8 -

Post RUP Installer Report Errors


When you run the Post RUP Installer Report after upgrading Oracle Fusion Applications on
IBM AIX on POWER Systems (64-bit), the HTML report contains the following error messages:
Error: generate_export_list unable to read library
/APPLICATIONS_BASE/fusionapps/gop/lib32/libagent11.a.
Please check the permissions and try again.
Error: generate_export_list unable to read library
/APPLICATIONS_BASE/fusionapps/bi/lib32/libagent11.a.
Please check the permissions and try again.

Resolution
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Oracle Fusion Applications

Known Issues

Ignore these error messages because they do not impact the functionality.

Solaris_SPARC
Oracle Identity Manager Post Patch Script Error on Solaris on
SPARC64
After you apply patch 16774077 on Solaris on SPARC64, when you run the patch_oim_wls.sh
script, errors similar to this appear in the patch_oim_wlstime stamp.log file:
Exception in thread "main"
java.lang.NoClassDefFoundError:javax/transaction/
UserTransaction
[exec] at org.quartz.impl.StdSchedulerFactory.instantiate
StdSchedulerFactory.java:1104)
[exec] at
org.quartz.impl.StdSchedulerFactory.getScheduler(StdScheduler
Factory.java:1355)
[exec] at
oracle.iam.scheduler.seed.SeedScheduler.initializeScheduler(S
eedScheduler.java:82)

Resolution
1. Open the automation-ps2mlr.xml file located in the
$OIM_HOME/server/setup/deploy-files directory.
2. Locate the first <condition> element in target seed-task-and-job.
3. Replace ${weblogic.server.dir}/server/lib/wlfullclient.jar with
${weblogic.server.dir}/server/lib/wlclient.jar
4. Rerun patch_oim_wls.sh.

Mandatory Patch for Oracle HTTP Server


Before you upgrade Oracle Fusion Applications to release 11.1.8 on Oracle Solaris on SPARC
(64-bit) systems, you must apply bundle patch 17406340. Download the following patches
from the My Oracle Support website. Use the procedure provided in Using My Oracle
Support.

p17406340_111700_Fusion_SOLARIS64_1of2.zip

p17406340_111700_Fusion_SOLARIS64_2of2.zip

Oracle Fusion Applications 11g Release 8 (11.1.8)

57

Oracle Fusion Applications

Known Issues

Note: From the bundle patch 17406340, apply the WebGate patch 17045618 on both
Oracle Fusion Applications home and Oracle Identity Manager home.

Adding JVM Parameter -XX:StringTableSize=60013 for Oracle


Solaris on SPARC
For better performance of Oracle Fusion Applications on Oracle Solaris on SPARC (64-Bit),
append the '-XX:StringTableSize=60013' JVM parameter for all the managed servers in all
domains by editing the fusionapps_start_params.properties file located under
APPLICATIONS_CONFIG/domains/<host>/<DomainName>/config for each
domain:
1. Append the following JDK flag to all the SunOS-sparc.memoryargs managed server
properties (after flag -XX:ParallelGCThreads):
-XX:StringTableSize=60013
2. Confirm that this parameter is appended to the existing value of fusion.default.SunOSsparc.memoryargs property and to all the Solaris Sparc cluster specific managed server
properties. For example:
fusion.default.SunOS-sparc.memoryargs=<existing values>
-XX:StringTableSize=60013
fusion.PayableCluster.SunOS-sparc.memoryargs=<existing
values> -XX:StringTableSize=60013
3. Save the fusionapps_start_params.properties file
4. Restart all the domains.

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Oracle Fusion Applications

Known Issues

Patch Known Issues


The Schema Deploy Tool Fails When Additional
Privileges Are Granted on the Object to the DB
Roles
The schema deploy tool maintains grants on FUSION schema objects (tables, sequences, and
so on) to FUSION database roles (FUSION_APPS_READ_WRITE, FUSION_APPS_READ_ONLY).
The set of privileges granted on an object is controlled by user-defined properties (UDP)
defined for the object in its offline definition file (set through JDev and extracted to file).
During the apply, the schema deploy tool checks that the privileges granted on the object to
the FUSION database roles exactly match those defined by UDPs and fails when additional
privileges are granted on the object to the DB roles.

Resolution
Revoke the custom privilege granted to the database role and restart the failed worker. The
privilege can be granted directly to the schema that requires access.

Run Time Environment Known Issues


Common
Common reference objects are defined centrally and shared across applications. This includes
Applications Core objects.
This section lists known issues in the following areas:

Oracle Fusion Applications Database

Oracle Fusion Applications Search

Common Applications Configuration

Customization and Extensibility

Oracle Business Intelligence

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Oracle Fusion Applications

Customizations in the Universal Header Are Lost During Upgrade

Oracle ADF Desktop Integration

Discussion Forums Fail Intermittently

Managing Job Sets: Highlights

UI Skin

Oracle BPM Administration

Known Issues

Oracle Fusion Applications Database


Sampling-Based Frequency Histograms May Have Lower Number of
Buckets Than the Number of Distinct Values
Gathering table statistics with estimate_percent set to anything other than 100 may generate
frequency histograms with lower number of buckets than the number of distinct values. This
may lead to suboptimal plan selection (and eventually performance decrease) for some
queries in which predicates are on relatively infrequent values, which are not included in the
corresponding histogram. This issue is targeted to be fixed in Database 12.1.

Resolution
Set estimate_percent to 100 when gathering statistics on those tables with this symptom.
Please note that this may increase statistics gathering time significantly on large tables.

Login Display Names


Oracle Fusion Applications integrates Oracle Identity Management (OIM). OIM provides the
login ID and alternate display names stored in the Lightweight Directory Access Protocol
(LDAP) stores. The Oracle Fusion Applications UI pages provided by Oracle Fusion Middleware
Extensions for Applications (Applications Core) by default show the login ID. Only when the
Display Name Language Preference or Default Language Preference is used do these UI pages
show the alternate display name. This issue is targeted to be fixed in Database 12.1.1.

Oracle Fusion Applications Search


Security for Items Is Incomplete
The security model for Oracle Fusion Product Information Management is not yet fully
reflected in Oracle Fusion Applications Search. Some users with access to Item selection UIs
are able to find Items through Search, but see an error when they attempt to drill down to
the Item work area for details.

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Known Issues

Common Applications Configuration


Connection Error After Changing Business Unit Scope and Navigate
to Task
For Manage Business Functions and Manage Service Provider Relationships, when you go
from one business unit to another and navigating to the same UI before and after changing
scope, a connection error occurs.

Resolution
To prevent the error after changing scope, navigate to a different task. For example, navigate
to the Manage Set Assignment task before navigating to the Manage Business Functions and
Manage Service Provider Relationships again.

Scheduling User-Management and Role-Management Processes


User-creation and role-provisioning problems are occurring because two critical processes are
not being scheduled. The processes are Retrieve Latest LDAP Requests and Send Pending
LDAP Requests. You must schedule both processes to run daily.
Retrieve Latest LDAP Requests processes updates that are coming from the LDAP (Lightweight
Directory Access Protocol) directory of Oracle Identity Management (OIM) to Oracle Fusion
Applications. This process has no parameters but must run to completion before Send
Pending LDAP Requests is run. Oracle recommends that you leave a gap between the
scheduled start times of these processes. Depending on the size of your enterprise and the
number of updates that you would expect, a gap of 1 or 2 hours may suffice.
The Send Pending LDAP Requests process sends future-dated user-account and roleprovisioning requests from Oracle Fusion to OIM when they become current. The response
from OIM to Oracle Fusion HCM indicates transaction status (for example, Completed). Send
Pending LDAP Requests has two required parameters, User Type and Batch Size. You must
complete these parameters; otherwise, the process does not run. Oracle recommends that
you set User Type to All and Batch Size to A, which causes batch size to be calculated
automatically.
Note that once these processes are scheduled to run daily, you cannot run them on an ad-hoc
basis. If you opt to run them ad hoc, then remember that the parameters are required.

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Known Issues

Customization Set Migration


Definition and Usage
Customization Set Migration is a central migration tool used primarily for exporting
customizations from a source instance and importing the customizations to a target instance.
Oracle strongly recommends that you not use the tool to back up and restore customizations
back to the same instance.
Creating Customization Sets
Customization Set Migration migrates all customizations from the source to the target
instance. The customizations are moved as customization sets. You can create the
customization set before exporting customizations.
BI Profile Option Disabled
The Business Intelligence (BI) profile option that is used to enable the BI module of
Customization Set Migration (CSM) is disabled. CSM does not support migration of BI
customizations.

Menus Enabled for the Employee and Contingent Worker


Enterprise Roles Not Enabled for Implementation Roles
The following menus are enabled for the Employee and Contingent Worker Enterprise roles,
but are not enabled directly for implementation roles such as Application Implementation
Consultant.
Navigation

Menu Name

Privilege (Entitlement)

Navigator > Tools

Scheduled Processes

Manage Scheduled Processes

Navigator > Tools

Reports and Analytics

Manage Reports and Analytics

Navigator > Tools

Download Desktop Integrator

Download Desktop Integrator

Home Dashboard Tab

Welcome

Manage My Welcome Tab

Home Dashboard Tab

Webcenter Services

Manage Webcenter Services

Resolution
If your application implementation consultants are not employees or contingent workers, and
if they need access to any of these menus, then provision them with the Employee role.

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Known Issues

Customization and Extensibility


Using Page Composer for Simplified Pages in Low Resolution
When you use Page Composer to edit the content of full-size dialog boxes on simplified pages
at resolution 1024 by 768 and lower, the composer toolbar is covered by the dialog box.

Resolution
Use a bigger monitor or higher resolution when customizing simplified pages using Page
Composer. If that is not possible, move the dialog box lower on the screen.

Panel Drawer Customization in Simplified Pages Is Not Available


Page Composer enables customization of simplified pages, which are alternative user
interfaces that provide quick access to high-volume and self-service tasks and enable
productivity from any device. However, this capability does not include customization of the
panel drawer, which is the UI component that slides out on the right side of the page.

Oracle Business Intelligence


Analyses and Dashboards for Oracle Business Intelligence (BI)
Applications Appear When Oracle BI Applications Dont Appear
Oracle BI Applications dashboards and reports are visible even when Oracle Business
Analytics Warehouse is not implemented. Users who are provisioned with associated Oracle
Business Intelligence application roles encounter an error when attempting to access the
Oracle Business Intelligence dashboard tab and Oracle BI Applications dashboards and reports
within the Oracle BI Presentation Catalog.

Resolution
Hide the Oracle Business Intelligence dashboard tab and Presentation Catalog-driven Oracle
BI Applications Reports and Subject Areas from the Home page and Navigator by manually
removing all Oracle Business Intelligence application roles from associated enterprise external
role hierarchies by performing the Manage Duties task in the Authorization Policy Manager.
To hide the tabs to Oracle BI Applications dashboards within the Home page and on the
Navigator, follow these steps to remove Oracle Business Intelligence application roles from
the external roles.
1. For an fscm application, click the Search link for Application Roles.
2. Find the application role listed in the following table and delete the mapping from the
external role..

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Known Issues

3. Do the preceding steps for the four entries in the following table to hide all the Financials
warehouse dashboards.
Similar steps can be followed for other product families.
Note: This workaround applies to all product families, not just Financials.
External Role

Application Role

Accessed Dashboard

Financial Analyst

Profitability Business Intelligence


Management Duty
(GL_PROFITABILITY_BI_DUTY)

Profitability

General Accountant

Profitability Business Intelligence


Management Duty
(GL_PROFITABILITY_BI_DUTY)

Profitability

Accounts Payable Manager

Payables Business Intelligence


Management Duty (AP_BI_DUTY)

Payables

Asset Accounting Manager

Fixed Asset Business Intelligence


Management Duty (FA_BI_DUTY)

Fixed Assets

To hide BI Applications reports and subject areas in the Oracle BI Presentation Catalog and
the Oracle BI repository, respectively, remove the relevant application roles from the
following external roles.
External Roles

Application Role

Reports and Subject Area

Accounts Payable Manager

Accounts Payable Managerial


Analysis Duty

Payables

Accounts Receivable Managerial


Analysis Duty

Receivables

64

Accounts Receivable
Manager

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Oracle Fusion Applications

External Roles

Known Issues

Application Role

Reports and Subject Area

General Ledger & Profitability


Managerial Analysis Duty

Profitability

Assets Accounting Manager

Assets Accounting Managerial


Analysis Duty

Fixed Assets

Line Manager

Line Managerial Analysis Duty

Employee Expenses

Expense Manager

Expense Management Analysis


Duty

Employee Expenses

Corporate Card
Administrator

Corporate Card Administration


Analysis Duty

Employee Expenses

Financial Analyst

CFO

Controller

General Accounting
Manager

General Accountant

For additional information, including information about roles in other product families, see
the Oracle Business Intelligence Applications Duty Role Security Assignments for Oracle
Fusion Applications (Doc ID 1333454.1) on My Oracle Support. For information about
removing application roles from hierarchies, see the Oracle Fusion Middleware Oracle
Authorization Policy Manager Administrator's Guide (Oracle Fusion Applications Edition) on
the Oracle Fusion Applications Technology Library for the release of Oracle Fusion
Applications that you are using.
Caution: Make a note of the application roles you have removed. These application
roles must be restored for implementing Oracle BI Applications at a later time.
Implementors of Oracle BI Applications may need to verify that the necessary application
roles are present in the Oracle Fusion Applications deployment.

Reporting Across Oracle Fusion Transactional Business Intelligence


(BI) Subject Areas
You can report across two or more subject areas in Oracle Fusion Transactional BI only if the
dimensions that are used in the query appear in every subject area in the query. Fact
information does not need to be shared. Producing queries that include dimensions that are
not shared is a frequent requirement. Such queries are not possible.

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Oracle Fusion Applications

Known Issues

Resolution
See the Whitepaper Oracle Fusion Applications OTBI: Guidelines for creating cross subject
area analyses in Oracle Transactional BI (OTBI) (Document 1567672.1) on My Oracle Support.

Reporting on Flexfields
Oracle Fusion Transactional Business Intelligence (BI) supports reporting against Key,
Descriptive and Extensible flexfields. The flexfields need to be BI-enabled before they can be
exposed in Oracle Fusion Transactional BI presentation layer. For information about setting
up Oracle Fusion Transactional BI to report against flexfields and for a list of supported
flexfields, refer to the Oracle Fusion Transactional Business Intelligence Administrator's Guide.
Some key flexfields (KFF) are also supported in Oracle Fusion Transactional BI; other types of
flexfield cannot be reported on currently.

BI Publisher Report Developers Cannot Modify Reports They Create


Using BI Publisher Customize Feature
After you invoke the Customize operation on a BI Publisher report, the security settings on
the custom version of the BI Publisher are set so that only a user with BI Administrator role
can change the custom report.

Resolution
A user with BI Administrator role should grant Full permission to the BI Author roll on the
custom report.

Simplified UI
Using Mobile Devices to View Simplified User Interface (UI) Pages
in Portrait Mode
Simplified UI pages are optimized for resolutions of 1024px width and higher in mobile
devices such as tablets. The application will work even at lower resolutions, but you need to
do more panning.

Resolution
View simplified pages in landscape mode, or use scroll bars or panning.

Customizations in the Universal Header Are Lost


During Upgrade
The new simplified universal header may lead to previous header customizations being lost.

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Known Issues

Resolution
Customizations that were previously made will need to be redone on the new Universal
Global Header in Release 8. More information can be found in the article New Universal
Global Header in Fusion Applications Release 8 and its impact on Customers upgrading from
prior releases (document ID 1614728.1) on My Oracle Support.

Oracle ADF Desktop Integration


This issue applies to all Oracle Fusion Applications products that leverage Oracle ADF Desktop
Integration (ADFdi) spreadsheets.
If you use button controls to perform actions such as updating or loading data from within
the ADFdi spreadsheet, you must set the zoom level in Microsoft Excel to 100%.

Discussion Forums Fail Intermittently


The default timeout on web center services is 5 seconds. When a groupspace is created,
association of some of the services with the groupspace may exceed 5 seconds due to jive
server overloading. When this happens, errors occur and warnings are issued when
groupspace is created. This behavior occurs intermittently in our system test environment.

Resolution
To change the default timeout settings using webcenter MBeans browser, execute the
following commands:
1. removeResource(service="oracle.webcenter.community"
resource="oracle.webcenter.collab.forum")
2. removeResource(service="oracle.webcenter.community"
resource="oracle.webcenter.collab.announcement")
3. setResource(service="oracle.webcenter.community"
resource="oracle.webcenter.collab.forum" property="timeOutDefaultPeriod"
value="10s")
4. setResource(service="oracle.webcenter.community"
resource="oracle.webcenter.collab.announcement"
property="timeOutDefaultPeriod" value="10s")
5. ADFConfigMBean - Operations - Save()
Restart the server.
For more detailed instructions see Configuring Concurrency Management in the Oracle
Fusion Middleware Performance and Tuning Guide 11g Release 1 (11.1.1).

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Oracle Fusion Applications

Known Issues

Managing Job Sets: Highlights


The Managing Job Sets: Highlights help file covers a feature that is not available in this
release. By default, this help is available in the help system, and possibly in some
implementation guides.

Resolution
Use the Manage Custom Help page in Oracle Fusion Applications Help to set the status of this
help file to Inactive.

UI Skin
The Older Fusionfx Skin Has Been Replaced with Skyros
A new UI skin (Skyros) is available. It is applied by default to all applications on which you
have not used any custom UI skin. If you have applied a custom UI skin, continue to view it. If
you want to change it to the new UI skin, modify the profile option
FND_CSS_SKIN_FAMILY.
However, in scenarios in which you have applied a custom UI skin but reverted to the earlier
Oracle Fusion skin, the Skyros UI skin cannot be applied automatically during the update. You
will need to change the skin manually using the profile option.

Skin Customizations of Older Styles Can No Longer Be Applied


Customizations on components that were based on the older skin are not available for further
modification.

Resolution
Create a new default skin based on the new Skyros CSS and continue with the necessary
customizations.

Oracle BPM Administration


The rule name field displayed as part of a rule list builder is used internally by the Oracle BPM
Administration application to identify the rule to which the list builder belongs. You cannot
save your updates without specifying a rule name on the list builder. The application currently
overrides values entered by the user with the name provided for the rule.

Resolution
In the Rule Name field, enter the name of the rule within quotation marks and remove all
spaces.

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Known Issues

For example, if the name of the rule is Requisition Amount greater than 500, then the Rule
Name field within each list builder action for that rule should contain this text:
"RequisitionAmountgreaterthan500"

Known Issues in Oracle Sales (11.1.8)


This section lists known issues in the following areas:

Oracle Sales Common

Oracle Application Composer

Oracle Sales Analytics

Oracle Enterprise Contracts

Oracle Marketing

Oracle Territory and Quota Management

Oracle Base Sales and Opportunity Management

Oracle Sales Forecasting

Oracle Contact and Lead Management

Oracle Partner Management

Oracle Trading Community Model

Oracle Sales Catalog

Oracle Work Management

Oracle Customer Center

Oracle Sales Cloud Mobile

Oracle Sales User Assistance

Oracle Sales Common


Global Search Subcategories Do Not Filter Search Results
The global search subcategory filter and facet filters do not work in Oracle Fusion Applications
11g Release 8 (11.1.8), because searchable objects are not fully indexed by default.

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Known Issues

Resolution
Complete the following configuration steps to fully index searchable objects:
1. Apply Fusion Applications release 8 P4FA patch 18317525 or any later P4FA patch. Use the
procedure provided in Using My Oracle Support.
2. Sign in to the appropriate Oracle Fusion Applications product family (CRM, FSCM, or HCM
to which the search objects to be reindexed belong) using Fusion Applications Control or
Cloud Control.
3. Navigate to the ECSF page:
a. Expand Farm_<domain name> in the left-side pane.
b. Expand enterprise crawl and search framework.
c. Click <domain name>SearchApp.
4. Click the Oracle SES link on the top of the page.
5. Click <Domain name> Search Engine Instance.
6. Select the index schedules tab.
7. Click the schedule for the view object that you want to reindex.
8. Click the Full Index button.

Global Search and Regional Keyword Search Disabled


Due to customer concerns that Global Search is incompatible with custom security policies,
custom objects, and custom attributes, the regional Keyword Search and Global Search
options are disabled as delivered starting with Oracle Fusion Applications 11g Release 7
(11.1.7). Customers who do not have custom security policies or do not search custom
objects and attributes can enable Global Search as needed.

Resolution
Re-enable Global Search and Regional Keyword search.

Deep Linking to Specific Oracle Sales Pages


Oracle Sales Applications enables deep linking to specific Oracle Sales detail pages from
external sources, such as from customer emails or customer portal pages. Previously, deep
links were supported only by the opportunity object. The following objects now support deep
links:

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Opportunity

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Lead

Customer

Contact

Known Issues

For more information about deep links and URL patterns, see the document Deep Linking to
Specific CRM Pages (ID 1571200.1) on My Oracle Support.

Extensibility
Configuring Searches Using Percentage Fields Displays Type of Percentage
incorrectly
When configuring a saved search or the regional search, you can specify search criteria to be
used. However, when you create a search using a percentage field, the display type of
percentage is not displayed correctly.

Resolution
When building searches with percentage fields, divide the percentage by 100 to calculate the
literal value that you should enter as a search criterion. For example, to correctly use 150% in
your saved search, enter 1.5.
Sandbox Cannot Be Published from Location Other Than Fusion Home Page
When you attempt to publish a sandbox from the landing page for a custom object, an error
occurs.

Resolution
To successfully publish a sandbox, first navigate to the Fusion home page and then publish
the sandbox.
Segmenting Custom Object Feature Unavailable
During the Create Custom Subject Area process, an additional step is needed to make the
subject area available for marketing segmentation. Though that step is available in the Create
Custom Subject Area train, a bug exists that prevents the feature from working.

Resolution
Skip the Configure Marketing Segmentation step in the Create Custom Subject Area train
during creation of the custom subject area.

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Oracle Fusion Applications

Known Issues

Initial Value for Public Unique Identifier (PUID) Not Editable


The seeded initial values for PUID are not editable. The document sequences that generate
the public (surrogate) object record identifier have been seeded with an initial value of 1
(one), implying that the first record that is created for an object will have a public unique
identifier with the number 1 and will increment by 1 each time a new record is created.
This initial value is not editable during setup.

Resolution
If concerns or conflicts arise with preexisting unique identifiers, apply either of the following
resolutions:

Add a prefix to the Oracle Fusion-generated unique identifier

Re-create the document sequence with a proper initial value to prevent conflicts or
significant gaps between preexisting and Oracle Fusion-generated unique record
identifiers.

The unique record identifier fields that are seeded with a sequence initial value of 1 (one) are:

72

Billing Account Number

Contact Number

Customer Registry ID

Lead Number

Lead Opportunity Number

Lead Partner Number

Opportunity Number

Opportunity Partner Number

Opportunity Resource Number

Partner Number

Party Site Number

Registry ID

Revenue Number

Sales Account Number.

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

This table lists the document sequences seeded in Oracle Sales starting with Oracle
Applications Release 1, Update 2 (11.1.3.0.0):
Document

Category

Sequence

Name

Category Code

Audit Table

Seeded
Start
Value

Name
MOO_OPTY_
SEQUENCE

Opportunity
Management
Opportunities
Sequence

MOO_OPTY_
SEQUENCE_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

MOO_REVN_
SEQUENCE

Opportunity
Management
Opportunities
Sequence

MOO_OPTY_
SEQUENCE_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

MOO_REVN_
PARTNER_
SEQUENCE

Opportunity
Management
Opportunities
Sequence

MOO_OPTY_
SEQUENCE_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

MOO_OPTY_
RESOURCES_
SEQUENCE

Opportunity
Management
Opportunities
Sequence

MOO_OPTY_
SEQUENCE_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

ZCA_S_ACCT_
SEQUENCE

Sales Account
Category

ZCA_S_ACCT_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

MKL_LM_LEADS_ Lead
MKL_LM_LEADS_ FND_DOC_
SEQUENCE
Management
SEQUENCE_
SEQUENCE_
Leads Sequence CATEGORY
AUDIT
Category

ZPM_PARTNER_
PROFILE_
SEQUENCE

BILLING_
ACCOUNT_
NUMBER
BILLING_
ACCOUNT_

Oracle Fusion Applications 11g Release 8 (11.1.8)

Partner
Management
Partner Profile
Sequence
Category
CDM Public
Identifier
CDM Public

ZPM_PARTNER_
PROF_SEQ_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

HZ_PUBLIC_ID_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

HZ_PUBLIC_ID_

FND_DOC_
SEQUENCE_

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Oracle Fusion Applications

Known Issues

SITE_USE_
NUM

Identifier

CATEGORY

AUDIT

CONTACT_
NUMBER

CDM Public
Identifier

HZ_PUBLIC_ID_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

PARTY_SITE_
NUMBER

CDM Public
Identifier

HZ_PUBLIC_ID_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

REGISTRY_ID

CDM Public
Identifier

HZ_PUBLIC_ID_
CATEGORY

FND_DOC_
SEQUENCE_
AUDIT

To delete and re-create a seeded document sequence for the unique identifiers, navigate to
the document sequences setup task in Navigator > Tools > Setup and Maintenance. On the
Setup and Maintenance page, search for the task Manage Document Sequences. In the
Search Results section, select the task and click Go to Task to view and edit the task.
To delete and re-create a seeded document sequence:
1. In the Manage Document Sequences task, find the documents sequences by either
entering the Document Sequence Name provided in the table above, or search all
sequences available for an Application. To search, select the desired application in the
Application drop down. For example, select Opportunity Management for Opportunity
documents sequences; select Lead Management for Leads documents sequences.
2. Click on Search to see the document sequences available.
3. Drill to the details of the desired document sequence and copy the information to be used
when recreating the document sequence. You will need to copy the information exactly
as seeded for the following fields: Document Sequence Name, Application, Module, Type
= Automatic, Audit Table, (Object) Table, the assigned Category, and assignment method.
4. Click the Delete icon to delete the selected sequence.
5. Click the Create icon to create the replacement sequence with values copied in step 3
6. Set the Initial Value as required (e.g., 1,000,000)
7. Set the start date as today
8. Drill to the new document sequence details to enter the (object) Table information
9. Click the Save button to save the new document sequence.
10. Notice that Database Sequence under the sequence created is auto generated.

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Known Issues

11. Assign the new document sequence to its Category in the Assignment section by either
pasting the category from Step 3, or by searching for the category.
12. Validate the newly specified initial value by creating a new object record (e.g. Lead) and
verifying the unique identifier generated (for example, Lead Number) corresponds to the
specified initial value.

File-Based Data Import


Detail Attribute Spreadsheets
Detail attribute spreadsheets are provided in assets titled <Object> Import on Oracle
Enterprise Repository (OER). Many topics in Oracle Sales Cloud Understanding File-Based
Data Import refer to those spreadsheets.
The following topics include references to detail attribute spreadsheets that are not available.
The name of each spreadsheet file is understood to have a suffix of .xls. The incorrectlyreferenced spreadsheets are listed under each topic.
Appointment Import Objects Components: How They Work Together
ZMM_ IMP_ ACTIVITIES_Reference
ZMM_ IMP_ ACT_ASSIGNMENTS_ Reference
ZMM_ IMP_ ACT_ CONTACTS_Reference
Customer Hierarchy Import Objects: How They Work Together
HZ_ IMP_ HIERARCHIES_T_Reference
HZ_ IMP_ HIERARCHY_NODES_ Reference
Marketing Campaign Import Objects: How They Work Together
MKT_
MKT_
MKT_
MKT_
MKT_
MKT_

IMP_
IMP_
IMP_
IMP_
IMP_
IMP_

STAGES_Reference
ADVTG_ACTIVITY_ Reference
CAMP_TEAM_ Reference
STG_MEMBERS_ Reference
EVT_ACTIVITY_ Reference
ALLOC_ACTIVITY_ Reference

Partner Import Objects: How They Work Together


HZ_ IMP_ HIERARCHIES_T_Reference
Product Group Import Objects: How They Work Together
QSC_IMP_PROD _ GROUP_ITEMS_ Reference
Importing Product Groups: Worked Example

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Known Issues

QSC_IMP_PROD _ GROUP_ITEMS_ Reference


Sales Opportunity Import Objects: How They Work Together
MOO_ IMP_ REVN_ LINE_ SET_Reference
Source System Reference Objects : How They Work Together
HZ_ ORIG_ SYS_MAPPING_T_Reference
Task Import Objects: How They Work Together
ZMM_ IMP_ WF_ TASK_Reference
ZMM_ IMP_ WF_ ASSIGNEES_Reference
ZMM_ IMP_ TASK_ CONTACTS_Reference
The following topics include references to detail attribute spreadsheets on OER that are not
accurate, as described:
Employee Resource Import Objects: How They Work Together
The correct filename for the spreadsheet referred to as HRC_ LOADER_
BATCH_LINES_Reference is
HRC_LOADER_BATCH_LINES_Reference_For_Employee_Resources.
Marketing Campaign Import Objects: How They Work Together
The correct filename for the spreadsheet referred to as MKT_ IMP_CAMPAIGNS_
Reference is
MKT_ IMP_CAMPAIGN_ Reference.
Importing Resource Teams and Resource Team Usages Using File- Based Import: Quick Start
The correct filename for the spreadsheet referred to as
HZ_IMP_TEAM_T_Reference is
HZ_IMP_TEAMS_Reference.
Also, the search term that you should use to find OER assets that include the
HZ_IMP_TEAMS_Reference spreadsheet is
HZ_IMP_TEAMS, not HZ_IMP_TEAM_T.
Importing Lead and Lead Products Using File-Based Import: Quick Start
The correct filename for the spreadsheet referred to as MKT_IMP_LEAD_T is
MKT_IMP_LEADS_T.
Importing Opportunity-Source Code Associations Using File-Based Import: Quick Start

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Known Issues

The correct filename for the spreadsheet referred to as MOO_IMP_SRC is


MOO_IMP_OPTY_SRC.

Resolution
Disregard references to spreadsheets that do not exist on OER, with the following exception.
The following spreadsheets have been made available on OER in the appropriate assets of
type File-based data import:
HZ_ IMP_ HIERARCHIES_T_Reference
HZ_ IMP_ HIERARCHY_NODES_ Reference
For filenames that are incorrect, use the corrected filenames provided.
Large CSV File Cannot Be Selected When You Define Import Activity
When you select a CSV file of 89MB or greater as the input data file, a page refresh occurs.
This prevents you from creating an import activity.

Resolution
Split the input file into two or more smaller files and define the import activity for those files.
File Type Can Be Changed to Invalid Value
In the Create Import Activities wizard, you can select a file from the WebCenter Content
Server and then change the file type value to a nonmatching value. No error occurs.
Incomplete Error Message Logged for Invalid Date Format
When an error message is logged indicating that a value is invalid, it does not state that the
value is invalid due to a mismatch in the date format.
No Warning Generated When Previously Processed Import File Selected
When you use the WebCenter Content Server option and select a previously processed file
(processed=Y), the job is submitted without any issues and import is successful.
Default Value Not Assigned for Longtext Attributes
When you set a longtext extensible attribute with a default value as required, the default
value is not considered during bulk import when the longtext attribute is not mapped.
File Import and Export Link Is Not Displayed in Navigator
The File Import and Export link in Navigator is not displayed for some users.

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Oracle Fusion Applications

Known Issues

Success Log File Not Generated for Import Activities That Include
Attachments
If you do not provide an attachment category value in the input file, then no success log is
generated.

Resolution
Provide an Attachment Category value in the input data file.
Incorrect Success Message Received When Import Request Submitted
When you submit a quota import request, a confirmation message indicating that the import
request was successfully submitted may be displayed even though the import was not
successfully submitted.
Success Log File Not Generated for Status Completed with Warnings
The success log is not generate when a warning is captured during a File-Based Data Import
activity.

Custom Subject Areas Not Migrated


CSM migrates all customizations from source to target including BI reports, analyses, and
dashboards. However, published custom subject areas are not migrated in the initial release
of release 8.

Resolution
After CSM import in the target instance, publish the custom subject areas manually.

Upon CSM Import of Same File, Job Status Text, Apply, and Delete
Actions Display Incorrectly
After a CSM import failure, if the same file is uploaded again for a CSM import, the CSM job
status and actions for the latest import submission are not displayed. Instead, values for the
previous import submitted are displayed.

Resolution
Do not attempt to import the same CSM jar if the import fails. Run a fresh export from source
and use the latest extract for a CSM reimport.

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Oracle Fusion Applications

Known Issues

Oracle Application Composer


Error Occurs When Customizations Are Made
If you work across multiple browser tabs, an error may occur when making and testing
customizations.

Resolution
To see your changes in real time, always use the Navigator to navigate to the run-time page
that you changed. Then navigate back to Application Composer to continue making changes.
In other words, when making customizations (and testing them), restrict your usage to a
single tab. Don't work across multiple browser tabs, because Application Composer doesn't
support this usage.

Tree Node Doesnt Expand Once Collapsed


After the tree node for questions and question groups is collapsed, clicking to expand it again
does not work in the assessment setup UI.

Resolution
Use the menu item to expand the tree instead of clicking the expand icon on the node.

Publishing a Sandbox from the Create Work Area Page


When you create a work area in a sandbox and then try to publish the sandbox from the
Create Work Area page, an error occurs.

Resolution
Publish the sandbox from the overview page of Oracle Application Composer.

Performing Search in Application Composer Using Percentage


Values
A search performed by means of a percentage value returns no result despite existing
records.

Resolution
Search criteria for percentage fields must not contain the percent (%) symbol, and you must
use the actual value without formatting it. For example, if you are searching for a percentage
value as 50%, enter .5 in the search field instead of entering 50. Entering 50 checks for
records having the percentage value of 5000.

Oracle Fusion Applications 11g Release 8 (11.1.8)

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Oracle Fusion Applications

Known Issues

Only Code Is Available for Custom Fixed Choice List Fields for
Reports Created Based on Standard Subject Areas for a Standard
Object
When a new fixed choice list is added to a standard object, standard subject areas display
only the meaning column using the label selected. In both new and edited custom subject
areas, the meaning of the new fixed choice list is displayed using the label; and the code is
available with the word Code appended to the label.
When an existing fixed choice list is edited on a standard object, the previous label is still
available on the code column and this is still available on standard subject areas. The edited
label is used for the meaning column. This means that if you use the same label on the edit,
no clear differentiation exists between the code and meaning other than the location in the
extension folder of the object.
Existing custom subject areas using the fixed choice list still have the old label. The code still
uses the old label; and the meaning has the old label with Meaning appended to it. When the
custom subject area is republished after the fixed choice list is edited, the code has the new
label with Code appended to it and the meaning uses the new label.
If an existing fixed choice list is in a custom subject area that is republished without the fixed
choice list being edited first, the field name instead of label appears. You can fix this by
editing and saving the Fixed Choice List.
Existing Fixed Choice Lists on standard objects that are not edited function as they did prior to
this enhancement. That is, no support exists for the meaning column outside of custom
subject areas.

Resolution
Edit the fixed choice list, resave it, and drop the meaning column into existing reports for the
meaning column to be displayed.

Oracle Sales Analytics


Incorrect Metric Calculations for Days Stalled and # of Days to
Close in CRM Historical Pipeline Subject Area
The values returned from the following metrics Days Stalled and # of Days to Close under
the Historical Pipeline Fact in the CRM Historical Pipeline subject area are not correct in
Release 8. Any Release 7 custom reports that have been built using these metrics will provide
incorrect results.

Resolution

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Oracle Fusion Applications

Known Issues

You can calculate your own Number of Days to Close based on the Pipeline Snapshot Date in
the Pipeline Snapshot folder and the Effective Date or Close Date attribute in the Historical
Opportunity folder.
No workaround is available for the Days Stalled metric.

My Key Contacts Widget Removed from Sales Dashboard


My Key Contacts on the Sales dashboard Home page, which shows and allows creating
business contacts, has been removed from Sales dashboard Home page and is no longer
available to add to dashboard pages. My Key Contacts is outdated in Release 8 due to the
new person-centric contacts model that supports standalone contacts. My Key Contacts has
been replaced by My Favorite Contact lists on the Manage Contacts page in the Desktop UI,
and the Contacts page in the Simplified UI.
If you added My Key Contacts via personalization, you will continue to see this widget on your
personalized dashboard page after upgrading. However, it will not support person-centric
contacts, and might have other diminished functionality. For example, you can create
contacts not associated with a customer, but you cannot search for such contacts within the
"My Key Contacts" widget. Only contacts with an associated customer can be searched,
viewed, and managed within this widget.

Resolution
Use My Favorite Contact lists in the Manage Contacts page in Desktop UI, and the Contacts
page in the Simplified UI.

Incorrect Last Update Date for Report on Historical Opportunity


from CRM Historical Pipeline Subject Area
Report on Last Update Date attribute from the historical opportunity folder in the CRM
Historical Pipeline subject area provides the wrong value. The expected value should be the
date on which the particular opportunity record is last modified in the transactional
application. However, it is currently showing historical snapshot capturing date for the
opportunity. null.

Need to Add Currency Conversion Date Attribute to Revenue and


Historical Revenue Folder in CRM Historical Pipeline Subject
Area
Add a new attribute on the currency conversion date to both the revenue and historical
revenue folder in the CRM Historical Pipeline subject area to support the reporting
requirement on currency conversion from transactional currency to user-preferred currency.

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Sample Reports
Sample Forecast reports are provided to exemplify how to configure embedded forecast
reports.
Note: Any sample reports that make comparisons between forecast periods are not
expected to perform in a non-warehouse implementation.

Change Report Not Updated When Adjustments Are Removed


In the Oracle Business Intelligence Application (OBIA) environment, when you add an
adjustment and then later remove an adjustment, the adjustment is not removed from the
change report. Only the report is incorrect.

Oracle Enterprise Contracts


Contract Approval Rule Setup in Upgraded Environment
Note: This issue applies to the Oracle Sales, Oracle Fusion Procurement, and Oracle
Fusion Project Portfolio Management product lines.
The workflow payload in release 8 has been changed to support approval rules based on
contract deviations. These changes are not backward compatible. As a result, contract
approval flow fails for existing customers when they upgrade to release 8 unless they follow
the steps in the resolution and manually correct the rule setup.

Resolution
1. Sign in to Oracle Fusion applications. (You must have access to set up the contract
approval rules.)
2. Navigate to Setup and Maintenance.
3. Search for and select Manage ApprovalGroups for Customer Relationship Management.
4. Select the Task Configuration tab.
5. Search for and select the ContractsApproval task.
6. Click the Edit task icon.
7. Select Assignees, ContractApprovers.
8. Click the business rule ContractsApproval.

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9. For all the rules, replace all occurrences of


Task.payload.getContractHeaderResponse.result with
ContractDetails.
Replace any reference to estimatedAmount.doubleValue() with
estimatedAmount.value.doubleValue().
For example:
Replace
Task.payload.getContractHeaderResponse.result.estimatedAmount
with ContractDetails.estimatedAmount.
Replace
Task.payload.getContractHeaderResponse.result.estimatedAmount
.doubleValue() with
ContractDetails.estimatedAmount.value.doubleValue().
10. Click Validate to validate the changes.
Repeat steps 9 and 10 if you have defined rules for other stages.

Oracle Marketing
Campaigns
Pause and Resume Actions Inconsistent When E-Mail Campaign Execution Is
Monitored
The Pause and Resume action functionality in the Monitor E-Mail Campaign Execution UI does
not consistently pause and resume the job when only one job is running. However, these
actions act consistently when multiple jobs are running.

Public Flag in BI Does Not Reflect Correct Value When Privately


Owned Check Box Is Selected for the Customer
In Marketing Segmentation subject areas, within the Customer presentation table, the Public
Flag attribute does not reflect the correct value for the Customer record in the Oracle Fusion
Transactional system when operating in OTBI mode (no data warehouse). In the Fusion
transactional system, if the Customer record has the Privately Owned check box selected, the
Public Flag attribute that is accessed in the Marketing Segmentation subject areas in BI
displays Y.
The Public Flag attribute is available in the Customer presentation table in the following
segmentation subject areas:

Marketing Segmentation Targets

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Marketing Segmentation Interactions

Marketing Segmentation Campaigns

Marketing Segmentation Responses

Marketing Segmentation Leads

Marketing Segmentation Opportunities

Known Issues

Resolution
Use reverse logic when including the Public Flag attribute in a segment query. For example, to
include only privately owned companies in the segment, use a criteria block such as Public
Flag = Y.

Oracle Territory and Quota Management


Limitations on Importing and Exporting Territory Geography Zones
Oracle Fusion Functional Setup Manager provides an import and export framework to import
and export configuration packages. The framework can also be used to import territory
geography zone information. However, territory geography zone information consists of large
volumes of data, and importing it through the Oracle Fusion Functional Setup Manager can be
slow.

Resolution
Use File-Based Import to import territory geography zone information.

Territory File Import Cannot Be Run In Parallel


When using .csv files, multiple users cannot import territory information simultaneously or an
error will occur.

Resolution
Only one user at a time can run territory import.

Custom Territory Work Area Might Not Be Accessible


When you define a top-level custom object in the Territories and Quotas application, you
cannot access the custom work area in the application using the navigator menu.

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When Account Is the Child Object, You Cannot Create a Custom


Subject Area for Territory
In a specific data setup situation in which you have defined a relationship between territory
and account, you cannot successfully submit a custom subject area for which territory is the
primary object and account is the child object.

Out of Memory Error Occurs When a Large Number of Territories


Are Synchronized
An out of memory error occurs under conditions in which multiple active or new quota plans
(5+) exist and a large volume of territories (500+) need to be synchronized based on the latest
territory definitions from Territory Management.

Resolution
Limit the number of territory changes in a single proposal.
Limit the number of active or new quota plans with track flag = N
Limit the number of active or new quota plans with track flag = Y to current year and next
year plans only.

Oracle Base Sales and Opportunity Management


CSM Export and Import Fails Due to BI Module Error
The BI module should be turned off to run CSM.

Resolution
1. Sign in to the ATK Home Page with as a user who has administration privileges.
2. From the Navigator, select Setup and Maintenance under Tools.
3. Select the All Tasks tab.
4. Search for Manage Administrator Profile Values.
5. Click the Go to Task icon.
6. Search for Profile Option Code = FND_CSM_BI_DISABLE.
7. Set the value to Yes.
Sign out and sign in again before creating a customization set.

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Incorrect Metric Calculations for Days Stalled and # of Days to


Close in CRM Historical Pipeline Subject Area
See Incorrect Metric Calculations for Days Stalled and # of Days to Close in CRM Historical
Pipeline Subject Area in Oracle Base Sales and Opportunity Management.

Oracle Sales Components


A new competitor object cannot be created using Quick Create Competitor from the context
of the Competitor Details page of an existing competitor.

Resolution
Use Quick Create Competitor when not on the Edit Competitor page, or use the standard
Create Competitor action on the Competitors Overview page.

Embedded Analytics
Competitor Name Mismatch in Reports When a Name Is Updated
If you change a competitors name, the updated competitor name appears on the Competitor
pages, but the Competitor reports (Win Loss Trends and Win Loss Reasons) continue to
display the original name.

Adding Reference Customer Contacts or Referable Product Key


Contacts Displays Only Contacts That Are Also Organization
Contacts
When you add reference customer contacts or referable product key contacts, the search
window displays only contacts that are also organization contacts.

Reference Search
The following fields are supported only in simple Search mode:

Product Item

Product Group

Industry

When you add any of these fields using Advanced Search, Add Fields, the search fails and
does not return any values.

Limit of 5MB for Each Attachment Uploaded to an Opportunity


A limit of 5 MB exists for each attachment uploaded to an opportunity.

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Attachments and Notes Not Merged


Attachments and notes are not merged when you merge two competitors or two references.

Customer Name Displayed Instead of Partner Name


When you invoke Create Appointment for Partner Resource, the customer name, instead of
the partner name, is displayed as the resource name.

Using Opportunity Assignment View Criteria to Create an


Opportunity May Exclude New Opportunity
When an administrator runs the opportunity batch assignment using the view criteria,
OpenOpportunitiesByCreationDate, an opportunity that you created on the same day as the
day that the assignment is run might not be included for assignment, especially if the server
resides in a different time zone from the one in which you created the opportunity.

Resolution
Specify the view criteria parameter BindOptyCreationDateTo to sysdate+1 (default is sysdate)
so that the opportunities created on the same day are included for assignment.

Table-Level Filters on Opportunity and Leads Overview Page


Removed
Table-level filters have been replaced by a Record Set search field to allow administrators to
roll out saved searches with the applicable record set value for each role.

Resolution
Use the Record Set filter on the Query panel to refine your search by desired data visibility.

Column Selection and Layout in Personal Saved Search Results Are


Lost During Upgrade
When you save a personal search with Save Results Layout selected, the column selection and
layout (column order, width of columns, and so on) in the search results table will be lost
when you upgrade from Oracle Fusion Applications 11g Release 7 (11.1.7) to Release 8.
However, the search criteria will not be lost.

Resolution
To restore the personal search to pre-upgrade status, reselect the columns that you want to
display in the search results table and resave the search with the layout.

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Quick Edit Dialog Displays Blank Region


After an upgrade, the function privilege View Opportunity may be removed from the duty
roles. When this happens, you will see blank regions when navigating to the UIs secured by
this privilege.

Resolution
In APM, add the View Opportunity privilege back to the appropriate duty roles.

Incorrect Event Type Displayed for Imported Opportunities


When you import new opportunities, the event may appear as Update instead of Insert in the
Audit Report.

Additional Revenue Lines Are Visible on the Ui When Extensible


Attribute Is Enabled on Revenue Line
For implementations having extensible attributes enabled on revenue lines, when you add
sales credits to a revenue line and save the change, additional revenue lines may be noticed
on the UI. This is a UI manifestation from a caching issue rather than actual new lines created
in the application, and this behavior occurs only when extensible attributes are enabled on
the revenue line.

Resolution
Sign off the session and sign in again. The additional lines do not appear.

Oracle Sales Forecasting


Using Saved Search Feature in Sales Forecasting
Saved searches in the Sales Forecasting module need to be redefined after you update the
Territory definition. This is due to how the search function saves search parameters.

Extensibility in Sales Forecasting


Extensible attributes are not currently supported for hierarchy tables such as the Forecast
Territory table and Forecast Summary tabs. Extensible attributes are also not supported in
pop-up windows such as Forecast Adjust.

Forecasting Background Jobs Must Be Run Between Scheduled


Forecasts
The Due Date Check process and the Refresh Forecast process must be scheduled after the
current forecast is past due but before the next forecast reaches the freeze date.

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Resolution
Schedule a gap between forecasts and run the Refresh Forecast process and Due Date Check
process jobs during that time. For instance, if the current forecast is set to be due on Friday,
run the Refresh Forecast process and Due Date Check process on Saturday. The next forecast
should not reach the frozen date until Sunday.

Oracle Contact and Lead Management


Contact Search
When you search for contacts using a keyword search, the search results may not display the
correct drill-down.

Resolution
From Enterprise Manager, ECSF Administration, rebuild your index. This will ensure that the
search result displays the correct drill-down the next time that you run a keyword search for
contacts.

Changed Datatype for BudgetAmount Attribute


The datatype definition of the BudgetAmount attribute changed from long to BigDecimal. The
userData.rules file contains the long datatype definition for the Budget Amount and is
currently out of sync with both view object (VO) and seedData.rules.

Resolution
The userData.rules files needs to reflect the latest VO definition. To ensure that both
definitions are in sync:
1. Sign in to Assignment Manager workbench.
2. Create a new work object with the same definition as Sales Lead as follows:
Application Module:
oracle.apps.marketing.leadMgmt.leads.leadService.applicationM
odule.LeadAM
Application Module Configuration: LeadAMLocal
View Object Instance: MklLeadAssignment
3. Click the Attributes tab.
4. Create a new attribute called BudgetAmount.
5. Click Save and Close.

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6. Sign out of the application and wait for the application to reconcile the cache before
attempting to access Assignment Rules again.
The userData.rules file is now be in sync with both the VO and seedData.rules and
the BudgetAmount attribute contains the BigDecimal definition.

Table-Level Filters on Opportunity and Leads Overview Page


Removed
Table-level filters have been replaced by a Record set search field to allow administrators to
roll out saved searches with the applicable record set value for each role.

Resolution
Use the Record Set filter on the Query panel to refine your search by desired data visibility.

Oracle Partner Management


No Results Returned When Anonymous User Searches In Partner
Finder
In partner finder, you can perform a search as an anonymous user or as a signed-in user.
However, when you search for a partner on the partner finder page as an anonymous user,
the application doesn't return any records.

Enrollment Status Remains in Pending Approval


After a channel manager approves an enrollment in the Worklist area, the Enrollment Status
remains as Pending Approval.

Create Enrollment WebService Causing Contract WebService Error


The Contract WebService process cannot be started because the service definition contains
an error.

Resolution
Contact your system administrator.

Partner-Centric Territories Not Assigned Properly When Inclusion


or Exclusion Is Used
When you create a partner-centric channel manager territory and define inclusions or
exclusions, that territory is assigned to all partners regardless of the territory definition.

Resolution
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For correct assignment based on inclusion or exclusion:


1. Go to Setup and Maintenance in the Navigator.
2. Go to Manage Sales Assignment Manager Objects.
3. Select the Partner Account object from the list.
4. Go to the Attributes tab and add Party ID as a new attribute.
5. Go to the Candidates tab and expand the Partner Account Territory candidate.
6. In the Coverage Attribute drop-down list, select Non-Exlusion Indicator.
7. Highlight the Mapping Set - Belongs To mapping set.
8. Create a new mapping with these details:
Sequence = 9
Type = Attribute
Function Code = Prtnr
Candidate Object = Partner Account Territory
Work Object = Partner Account
Candidate Object Attribute Low = Account ID
Work Object Attribute Low = Party ID
Work Object Attribute Null Value Handling = Derive mapping value
9. Save and Close.

Oracle Trading Community Model


Validation Rules Defined on Contact Object Affecting User
Management Flow
Custom validations defined on the contact object and mandatory constraints specified on the
custom or standard fields cause a validation error for every user created on the Manage Users
page.

Resolution
To prevent the validation error on the Manage Users page:
1. Add the following code while specifying the mandatory constraint on the custom or
standard fields in the Application Composer:

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if(CreatedByModule == 'UMX')
return false;
2. Add the following code for all other custom validations or triggers on the Server Scripts
Contact page in the Application Composer:
if(CreatedByModule == 'UMX')
return true;

Impact of Removing Date Effectivity Functionality


Removing Date Effectivity functionality impacts triggers that were added using CRM
Application Composer on the objects Trading Community Organization Profile and Trading
Community Person Profile. If you added a Before Insert trigger or an After Insert trigger for a
functional use-case of your custom logic, then when a row is updated because of a dateeffectivity row split, these triggers will not activate.

Resolution
Move the code to a Before Update or After Update trigger. You can continue to keep the logic
that you want to activate only on a new organization or person creation in Before Insert or
After Insert triggers.

Mandatory Setup for Audit of Account, Contact, and Household


Profiles
Account, Contact, and Household objects have Effective Start Date and Effective End Date
columns in the corresponding tables. These columns are used internally only, and do not
provide any customer-facing features. However, Account, Contact, and Household objects do
not report any audit unless Effective Start Date and Effective End Date are enabled for
auditing.

Resolution
Enable auditing of both Effective Start Date and Effective End Date for Account, Contact, and
Household objects during your audit setup.

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Oracle Sales Catalog


Failure Importing Product Groups
Product Group Import Skipping Importing Item Association
All items are maintained (both created and imported) in Oracle Fusion Product Master. When
items are in Product Master, they may be associated with product groups. You can decide
whether to have this item-to-product group relationship imported as part of product group
import. If so, then all of the items associated with product groups must already be present in
Product Master or the import will fail.

Resolution
Before importing a product group that has items associated with it, ensure that those items
exist in the product master.
Product Group Import Fails
All items in the Oracle Fusion Product Master belong to one or more item organizations. You
must decide whether to import an item-to-product group relationship as part of product
group import. If you decide to do so, then you must set up Item Organization first.

Resolution
Ensure that Item Organization is identified correctly in the task Manage Product Group Profile
Options before attempting to import product groups that have items associated with them.

Oracle Work Management


Cannot Use Date Parameters for Batch Assignment Progress Report
Diagnostic Test
An error occurs when you run the Batch Assignment Progress Report diagnostic test using the
from and to date parameters.

Resolution
Use the Parent Process ID parameter when running the test.

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Oracle Customer Center


Primary by Purpose Replaced with Overall Primary in Customer
Center
Oracle Fusion Applications 11g Release 7 (11.1.7) included the Primary by Purpose flag in
Customer Center, which allowed you to set the primary contact point for a customer based
on the purpose. This option is not included starting with Oracle Fusion Applications 11g
Release 8 (11.1.8). This also means that the Primary by Purpose column is removed from
Customer Center. This has been replaced with the Overall Primary flag that is used to set the
primary contact point from a list of contact points.

Saved Searches for Job Roles Created By Means of Page Composer


Sales administrators can create saved searches by job role using Page Composer, but after
they sign out and sign in again, sales administrators cannot edit or delete saved searches
based on job roles. For instance, saved searches created for sales representatives, sales
managers, or vice presidents are visible only to end users with those job roles. To edit or
delete the saved searches, the sales administrator must also have the sales representative,
sales manager, or vice president job role.

Resolution
Assign the job role to the sales administrator user so that he or she can edit or delete the
saved searches created for the job role.

Account Hierarchy Print Does Not Work


The Print button in Account Hierarchy does not work.

Parent Account Field and Industry Field Are Missing in Oracle


Application Composer
Users cannot select the Parent Account and Industry fields to configure UI and scripting in
Application Composer.

Create Account in Simplified UI May Give Nested Binding Error


If you select Create Account, create a contact from Create Account, and then create an
account from Create Contact, a nested binding error occurs.

Resolution
Do not select Create Account again when launching Create Contact from Create Account.

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Cannot Display Existing Sales Account Custom Child or Related


Objects in Account Custom Subtab in Simplified UI
You can add an account custom subtab to show account custom child or related objects in the
simplified UI sales account. Custom child or related objects cannot be shown in the simplified
UI.

Resolution
Create a sales account custom child or related object as an account custom child or related
object.

Cannot Add Contact on Account Relationships Tab in Simplified Ui


The Related-to Picker does not include business contacts. You cannot add a contact on the
Account Relationships tab in Simplified UI.

Resolution
Add the contact on Account Contacts tab.

Cannot Drill Down to Parent Account from Account Profile and


Account Hierarchy In Simplified UI
No hyperlinks are enabled on the Parent Account and Account Hierarchy in the Simplified UI.

Resolution
Search for the parent account and drill down from the search result.

Unable to Delete Account Attachments


When you delete an attachment and save the changes in the web UI, when they appear on
the page, the attachment is not deleted.

Customer Analysis Tab Is Trunctated in iPad


When you view the Customer Analysis tab in the Sales, Customers work area on iPad, the
Customer Anlaysis tab is truncated. You cannot scroll to view the full content.

No Drill-Down Available from Contact Relationships Tab in


Simplified UI
Drill-down to related account, related contact, and related household is disabled on the
Contact Relationships tab in the simplified UI.

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Resolution
Search for the related account or related contact and drill down from the search result.

Cannot Update Group Customers


You cannot update group customers.

Resolution
If you have a customer data management license, you can use party center to update group
customers.

Contact Point Relationship Association Cannot Be Edited


In Contact Profile, you can add contact points, such as phone, e-mail, and address, and specify
the customer relationship for each contact point. After the contact point has been saved, the
customer relationship for the contact point becomes read-only.

Resolution
To change the customer relationship for an existing contact point, add the contact point again
for the relevant customer relationship. Delete the old contact point.
To remove the customer relationship for an existing contact point, add the contact point
again and leave the customer relationship field blank. Delete the old contact point.

Primary Contact Point for a Customer Contact Relationship Cannot


Be Set in a Contact Profile
In a contact profile, you cannot set the primary contact point for a customer contact
relationship.

Resolution
Navigate to the Edit Customer: Contacts node to set the primary contact point for a customer
contact relationship.
1. From a contact profile, drill down to the relevant customer from the Customer
Relationships table.
2. Navigate to the Customer Contacts node.
3. Select the contact.
The contact details region shows details for the specific contact customer relationship.

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4. In the Contact Points table, select the contact point type, select the contact point, and set
it as the primary contact point for this customer relationship.

Customer Contacts, Customer Organization Chart, and Manage


Contacts Show Contact Points Only for the Given Customer
Relationship
Customer Contacts, Customer Organization Chart, and Manage Contacts display contact
points, such as phones, e-mails, and addresses that are associated with the specific customer
relationship. Contact points that are not associated with the specific customer relationship
are not displayed.

Resolution
To view contact points that are not associated with any customer relationship or that are
associated with other customer relationships, drill down to the contact details to view all of
the contact points for the contact.
When you add a contact point in Customer Contacts, the contact point is automatically
associated with the specific customer relationship.
When you add a contact point in the Contact Profile, specify the relevant customer
relationship to ensure that the contact point is available in the Customer Contacts view. If the
contact is associated with one customer, contact points are associated with that customer
relationship by default.

Customer Tree
Nodes that launch portlets in Customer Tree are not shown by default.

Resolution
1. Based on what is being implemented, mark the relevant offerings as 'implemented' in the
Setup and Maintenance area.
2. Search for the Customer Tree task in the Setup and Maintenance area. Multiple instances
of the Customer Tree task appear. Select Manage Customer Tree and enable portlet
nodes to be visible.
The following table lists the offerings that must be configured as implemented to provision
the nodes that launch portlets.
Portlet

Offering

Contracts

Enterprise
Contracts

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Option, if any

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Portlet

Offering

Option, if any

Recommendation

Sales

Sales Predictor

Installed Base

Sales

Sales Business Intelligence


Analytics
or
Opportunity Landscape Business
Intelligence

Search Sales and Marketing Objects in Customer Center


Searches for leads, opportunities, and references are disabled by default. After the
deployment enables the Marketing offering and the Sales offering, searches for these objects
are not enabled automatically in Customer Center.

Resolution
To enable search of leads, opportunities, and references in customer center:
1. Ensure that the Marketing and Sales offerings are enabled for implementation via the
setup task Configure Offerings.
2. Navigate to Administration > Setup and Maintenance > Manage Customer Tree task.
3. Click Save.

Customer Flows
If the sales account owner is changed in Customer 360 and saved, the change doesnt appear
in the Customer Table on the Customer Overview page.
Currently, no option is available to refresh the calling page. The closeMainTask UI Shell API is
called to close the dependent area. The UI Shell does not provide an option to refresh the
calling page when closeMainTask is called.

Resolution
Either click the browser refresh to reload the page or click search to reload the list.

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End-Dating the Values in the Record Set Profile Option for


Customers
Administrators can end-date the values in the Record Set profile option for customers if they
are not needed. However, administrators cant create new values for this profile option even
though the Customization Level is set to User.

Siebel Instance Integration


The Service request node in Oracle Customer Center does not work if the Siebel server is
upgraded to Open UI mode after the 8.1.1.9 release. If the implementation has Siebel Service
integration and is showing the Siebel Service Requests data in Customer Center, then note
that the service request integration works only in SI or HI mode after the 8.1.1.9 release.

Resolution
1. Open Application composer by selecting Navigator, Application composer.
2. Select Customer Center Application.
3. Select Standard Objects, Sales Account, Pages.
4. Click Create tree node and select web content, Next.
5. Click Create tree node.
6. Click the arrow in the Category field and select Service.
7. Provide a tree node label.
8. Copy and paste the following URL expression into the URL Definition field. Change the
Siebel host/port accordingly.
def rowSetImpl = OrigSystemReference;
def origIdStr = "0";
if (rowSetImpl != null)
{
rowSetImpl.reset();
while (rowSetImpl.hasNext())
{
def row = rowSetImpl.next();
def origID =
row.getAttribute("OrigSystemReference");
def origSystem = row.getAttribute("OrigSystem");
if (origSystem == "SIEBEL")

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{
origIdStr = origID;
break;
}
}
}
def myURL =
"http://<host:port>?SWECmd=ExecuteLogin&SWEDataOnly=1&SWEU
serName=SADMIN&SWEPassword=SADMIN&SWEAC=SWECmd=GotoView&SW
EView=Service+Account+List+View&SWEPostnApplet=SIS+Account
+Entry+Applet&IsPortlet=1&SWEPostnRowId=" + origIdStr;
return(myURL);
9. Save and close. Test the new node in the Customer Center application.
Note: The Fusion application uses https and Siebel uses an http in DSS environment.
Security warnings appear when you access the node in Customer Center and in some
cases may not work. You need to disable security or request the DSS team to use https for
Siebel.

Oracle Sales Cloud Mobile


Only Recently Accessed or Specific Customer Data Is Available for
Offline Access
Users have access to recently viewed data or customer data that they have explicitly saved.
This data is not kept in sync with changes in Oracle Sales Cloud.

Edits to Search Criteria from Mobile Applications Are Not Saved


Any edits done to the search criteria associated with a saved search are not saved from the
mobile application.

Creation of Saved Search Is Not Supported from Oracle Sales Cloud


Mobile
Users cannot create saved searches from the Oracle Sales Cloud Mobile. They can access and
save searches created in webapp or edit and search again, but not create new saved
searches.

Last Used Saved Search Not Displayed When a List View Is Accessed
Oracle Sales Cloud Mobile does not display the last used saved search when you access a list
view.

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Resolution
Click the search drop-down list and run the saved search again.

Dynamic Choice List Custom Fields Not Supported in Oracle Sales


Cloud Mobile
Custom fields of type Dynamic Choice List are not supported in Oracle Sales Cloud Mobile.

Customer, Contact, Opportunity, Lead List Views Not Sorted by


Name
The Customer, Contact, Opportunity, and Lead list views are not sorted by name.

Oracle Sales User Assistance


This section lists known issues in the following areas of Oracle Sales user assistance:

Oracle Customer Data Management

Oracle Sales

Oracle Sales Territory Management

Oracle Sales Implementation Guide

The deep link URL pattern provided in the Oracle Sales Implementation Guide has changed.

Resolution
Documented URL pattern:
http://hostname:port/crmCommon/deeplink?ObjType=<object_name>
&ObjId=<123456>
Correct URL pattern:
http://hostname:port/crmCommon/faces/deeplink?ObjType=<object
_name>&ObjId=<123456>
For more information, see the Oracle Sales Implementation Guide, 11g Release 8 (11.1. 8),
Part Number E20373-08

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Marketing Analyst and Marketing Operations Manager Job Roles


for Transactional Data
In Oracle Fusion Transactional Business Intelligence (BI), deployment, Marketing job roles
cannot segment against opportunity attributes in the business intelligence (BI) subject area
Marketing Segmentation Opportunities. Segment count returns zero even though matching
opportunities exist.

Resolution
Marketing Analyst and Marketing Operations Manager are the primary job roles with full
access to Oracle Fusion Marketing Segmentation. For these job roles to be able to segment
against opportunity transactional data in Oracle Fusion Transactional Business Intelligence BI,
they must be provisioned with the duty role Opportunity Data Review Duty, which can be
done through the Manage Duties role. You can access the Manage Duties task by starting in
the Setup and Maintenance Overview page and searching for Manage Job Roles.

Known Issues in Oracle Fusion Financials (11.1.8)


This section lists known issues in the following areas:

Setup Data Import and Export

Search

Oracle Fusion Accounting Hub

Oracle Fusion Advanced Collections

Oracle Fusion Receivables

Oracle Fusion Transactional Business Intelligence

Setup Data Import and Export


Setup Data Not Being Imported
Setup data for the Manage Document Sequence task in the Financials offering is not imported
from the source instance.

Resolution

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Manually create the document sequences that are required for Oracle Fusion Receivables and
Oracle Fusion Payables invoices. These sequences must match the configuration of the
sequences you created in your source instance. For more information about setting up
document sequences, see the Define Document Sequences section in the Oracle Fusion
Applications Financials Implementation Guide, 11g Release 8 (11.1.8).

Search
The Oracle Fusion Financials searchable objects are predefined but not available for
searching. Do not schedule crawls or perform any searches on Oracle Fusion Financialsrelated objects.

Oracle Fusion Accounting Hub


This section lists known issues in the following areas:

General Setup

Calculation Manager

Budgeting

Financial Reporting and Analysis

Journals

Security

General Setup
Load Account Values and Hierarchies

After running the Load Account Values and Hierarchies process to load data from Oracle
Hyperion Data Relationship Management (DRM), perform the following:
1. Select Oracle Fusion Functional Setup Manager, Manage Account Hierarchies page.
2. Select Actions, Flatten.
3. Submit both the Column Flattening and Row Flattening processes to optimize parent-child
information.
Management Segment Label

When creating a chart of accounts structure, do not use the Management Segment label as
this is not supported for Oracle Fusion Applications 11g Release 8 (11.1.8).

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Account Hierarchies S etup with Segment Value Ranges

You do not have access to values that are added to an account hierarchy as ranges if segment
value security is enabled. This occurs even if you have been granted access to those values.

Resolution
Add the values individually or use hierarchical operators instead of adding the values as a
range.
Calculation Manager
Browser Limitation

You are unable to drag and drop the components to create an allocation rule in the
Calculation Manager if you are using the Mozilla Firefox or Google Chrome browsers. A
workaround exists (described below) for Mozilla Firefox.
Adobe Flash Player 10 or later is a required component. Upgrade your Adobe Flash Player if
the Calculation Manager stops responding after you upgrade your browser.

Resolution
Install a Firefox add-on to use Calculation Manager in Firefox:
1. Open Firefox and go to https://addons.mozilla.org/enUS/firefox/addon/remote-xul-manager/
2. Click the Add to Firefox button and select Remote XUL Manager.
3. Click the Install Now button.
4. Restart Firefox to complete installation.
5. On the Firefox menu, select Web Developer, Remote XUL Manager.
6. Click Add to enter the Hyperion workspace server https://<your machine
name>-bi.oracleads.com/workspace/. You can get this link by clicking Create
Allocation Rules.
7. Click OK, click Add, and then close the Remote XUL Manager by clicking the x in the upperright corner.
8. Restart Firefox to access Hyperion workspace or Calculation Manager.
Budgeting
Reload Budget Balances After R efresh Balance Process Is Run

You need to reload Budget balances after the Refresh Balance process is run.

Resolution
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Before rebuilding cubes, back up your budget data and prepare to reload the data. Refer to
the following document for recommendations for backing up your budget data:
Steps for Loading Budget Data Using Smart View
You can find this document (ID 1405558.1) on My Oracle Support.
Financial Reporting and Analysis
Smart View Reports a nd Allocation Generation May End in Error After New
Hierarchies Are Published

In some situations, reports that are created in Oracle Hyperion Smart View may end in error
after new hierarchies are published. The same error may occur with allocation generation.
This happens if originally only one hierarchy was published, and then later additional
hierarchies are published to the cube. Adding a new hierarchy breaks the original hierarchy
references. You would then need to update the Allocation Rules and Smart View report
templates with the new reference.

Resolution
Initially, create two hierarchy versions that are identical and then, going forward, always keep
at least two versions published to the cube.
Oracle strongly recommends that you refer to the following best practices white paper for
maintaining hierarchies for financial reporting and allocation purposes:
Oracle Fusion General Ledger Hierarchies: Recommendations and Best Practices
You can find this document (ID 1520970.1) on My Oracle Support.
Oracle Fusion Financials Reporting Studio Installer Console Window

For end users installing the Oracle Fusion Financials Reporting Studio, the installer launches a
separate console window that continues to run for a brief time after the installation
completes the setup tasks. This is normal, expected, and applies to Oracle Hyperion Reporting
Studio installations in both the Oracle Fusion Applications and Enterprise Performance
Manager modes.
Journals
Limit on the Maximum Number of Journal Lines That Can Be Exported

When you are reviewing a journal, the maximum number of journal lines that you can export
to a spreadsheet is 500.

Resolution
To review the details of a journal larger than 500 lines, run the General Ledger Journals
Report for the journal batch.

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Security
Security on Chart of A ccounts Value Sets

New security policies do not take effect if the policies are defined after the ledger is created
and account hierarchies are published.

Resolution
Republish account hierarchies to the cube after enabling or disabling security on their chart of
account value sets.

Oracle Fusion Advanced Collections


Multiple Business Units
The Collections Payments pop-up window in the Collections work area is used by collectors to
take payments from a delinquent customer. On this pop-up window, the Payments Type list
of values lists multiple instances of the same type when the customers bank accounts and
credit cards are configured in multiple business units. For example, a payment method of
Credit Card could appear in the payment method drop-down list two times if the user has
access to two business units.

Oracle Fusion Receivables


Displaying and Editing Oracle Fusion Receivables System Options
When you edit system options for the Oracle Fusion Receivables application, the Functional
Setup Manager may not display some panes of system options even when you scroll down as
far as possible.

Resolution
You may need to collapse one or more of the upper panes of Receivables system options to
display the lower panes.
For example, if you want to set the amount of information that the Oracle Fusion Receivables
application logs for the AutoInvoice functionality area, you may need to collapse the panes
containing Accounting, Transactions, and Transactions Delivery Using Email system options to
display and edit the AutoInvoice system options.

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Oracle Fusion Transactional Business Intelligence


Certain Subject Areas Not Supported in Oracle Cloud
The General Ledger - Transactional Balances Real Time subject area in Oracle Fusion
Transactional Business Intelligence is not supported in Oracle Cloud.

Resolution
Use Oracle Hyperion Smart View or Financial Reporting as alternative reporting tools against
Oracle Fusion General Ledger Balances.

Summarizing Balance Metrics Along Time Hierarchy Requires Care


Oracle Fusion General Ledger Balances are offered in two subject areas: General Ledger
Balances Real Time and General Ledger - Transactional Balances Real Time. The General
Ledger Transactional Balances Real Time subject area is well suited for combining Oracle
Fusion General Ledger Balances with underlying transactional details such as journal entries.
However, it should not be used when you are aggregating balances by a time hierarchy.
Summarizing the balance metrics that are listed below from the General Ledger Transactional Balances Real Time subject area at the quarter or year level will return incorrect
results.

Beginning Balance Credit

Beginning Balance Debit

Beginning Balance

Ending Balance Credit

Ending Balance Debit

Ending Balance

Begin Balance CR BEQ

Begin Balance DR BEQ

Resolution
To view the balances at Year or Quarter level, use the General Ledger - Balances Real Time
subject area.

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Using Tree-Based Accounting Segment Dimensions Requires Tree


Filters
Within Oracle Fusion Transactional Business Intelligence, Accounting Segment Dimensions
such as Balancing segment or Cost Center segment are based on the Chart of Accounts
configuration. These segments can be configured to be tree-enabled, which means that
hierarchies are defined upon the segment values for rollup purposes.
In such scenarios, you must filter by a specific hierarchy when performing ad-hoc queries
against tree-based accounting segments. Incorrect results may occur if tree filters are not
applied.
To apply tree filters, create a filter condition on Tree Filter attributes in Accounting Segment
Dimensions.

Known Issues in Oracle Fusion Human Capital


Management (11.1.8)
This section lists known issues for Oracle Fusion Global Human Resources in the following
areas:

108

Security

Oracle Fusion HCM Common

Person Management

Portrait Gallery

Promote

HCM Person Search

Workforce Management

Global Human Resources

Global Payroll

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Known Issues

Security
Data Masking
Configuration of data masking in the Oracle Fusion Applications environment requires
execution of the data masking script. In the Oracle Human Capital Management product
family environment, the index rebuild of index FUSION.EGP_ITEM_TEXT_TL_CTX1 is excluded
from the data masking script for performance and safety considerations.

Resolution
Manually rebuild the index after the script has been executed.
1. To rebuild FUSION.EGP_ITEM_TEXT_TL_CTX1, manually run one of the following DDL
commands:
alter index FUSION.EGP_ITEM_TEXT_TL_CTX1 rebuild parallel;
or
alter index FUSION.EGP_ITEM_TEXT_TL_CTX1 rebuild;
2. The first command builds the index with the parallel option. It achieves the same result as
the second command, but runs faster. (Actual performance varies depending on the size
of the index and the server configuration.)

Oracle Fusion HCM Common


Regenerating Roles After Updating Role Hierarchies
If you update the role hierarchy of an abstract or data role, the associated data security
policies are not updated automatically. To update the data security policies, you must
regenerate the role. If you update the role hierarchy of an abstract or data role, the
associated data security policies are not updated automatically. To update the data security
policies, you must regenerate the role.

Resolution
If you update the role hierarchy of an abstract or data role, then you must regenerate the role
to update its data security policies. For example, if you change the duties inherited by the
Human Resource Specialist job role that is inherited by the local HCM data role Human
Resource Specialist - Sales Division, you must regenerate the HCM data role.
To regenerate a role:
1. Open the Manage Data Role and Security Profiles page (Navigator, Setup and
Maintenance, Manage Data Role and Security Profiles).

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2. On the Manage Data Role and Security Profiles page, search for the role to be
regenerated.
3. In the search results, select the role and click Assign.
4. On the Assign Data Role: Security Criteria page, click Review.
5. On the Assign Data Role: Review page, click Submit.
Repeat this procedure for each updated role. Updated roles must be regenerated after each
release upgrade of the Oracle Fusion Applications environment.

Access to Person Management Work Area


The Human Capital Management Application Administrator and Application Implementation
Consultant roles can access the Person Management work area from the Navigator. These
roles should not have access to this work area.

Resolution
Remove the Health and Safety Management Duty role from the Human Resources Application
Administration Duty and Human Capital Management Application Administrator roles.
Remove the Person View Duty role from the Payroll Element View Duty role.
1. Sign in as a user with the IT Security Manager job role.
2. In the Setup and Maintenance work area, search for the Manage Duties task.
3. Click Go to Task.
4. On the Authorization Management page, in the Search fields, leave Application Roles as
the object to search for, select hcm as in, enter Human Resources Application
Administration Duty as the search text, and click Go.
5. Double-click the Human Resources Application Administration Duty search result to open
it.
6. Select the Application Role Hierarchy tab, which displays the roles that are inherited by
this duty.
7. Select Health and Safety Management Duty and click Remove.
8. Return to the Search field, enter Payroll Element View Duty as the search text, and click
Go.
9. Double-click the Payroll Element View Duty search result to open it.
10. Select the Application Role Hierarchy tab, which displays the roles that are inherited by
this duty.
11. Select Person View Duty and click Remove.

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12. Return to the Search fields, and select External Roles instead of Application Roles. Enter
Human Capital Management Application Administrator as the search text and click Go.
13. Double-click the Human Capital Management Application Administrator search result to
open it.
14. Select the Application Role Mapping tab, which displays the duty roles that are inherited
by this job role.
15. Click hcm, and select Health and Safety Management Duty.
16. Click Remove Roles.

Share Information Data Security


When information is shared internally, the recipient should only be able to view the
information and not be able to update information. The recipient also should not be able to
access the actions that are available to Line Manager.

Scheduling User-Management and Role-Management Processes


For information about this issue, see Scheduling User-Management and Role-Management
Processes in the section Common Applications Configuration.

Person Management
Person Record Deletion
You cannot delete a person record entered into the application incorrectly.

Limitations with Synchronize Person Records Process


You use the Synchronize Person Records process to publish the ChangedPersonDetails event
in the SOA layer. This process synchronizes the data created with future dates when the
future dates become active. The process can be submitted for a maximum date range of 7
days. Running the process for more than 7 days might cause performance problems with the
SOA servers.

Resolution
Do not run the process for a date range greater than 7 days.

Portrait Gallery
Contract Details
You may be unable to view contract details on the portrait employment card.

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Promote
Editing Transaction Data
Approvers may not be able to edit the transaction data.

HCM Person Search


Relationship Strength Update
If you manually set the Relationship Strength value in the gallery search results Relationship
Strength dialog, the overall relationship strength is not updated until the Calculate
Relationship Strength process is run.

Workforce Management
Increase Memory Allocated to WORKFORCEMGMTSERVER_1 to 2GB
The ready-to-use value of maximum heap memory allocated to the workforce management
cluster is not sufficient and may cause issues.

Resolution
If you are using Time and Labor and Absences, you need to increase the maximum memory
allocated to the Workforce Management cluster from 1200 MB to 2048 MB. To do this:
1. Locate the fusionapps_start_params.properties file in
APPLICATIONS_CONFIG/domains/<hostname>/HCMDomain/config/fusio
napps_start_params.properties, where <hostname> is the host where you
placed the HCM domain and the Workforce Management cluster. If you enable local
applications configuration, then the file is located in
APPLICATIONS_LOCAL_CONFIG/domains/<hostname>/HCMDomain/config
/fusionapps_start_params.properties.
2. Save a copy of the fusionapps_start_oarams.properties file to
fusionapps_start_oarams.properties.orig.
3. Edit fusionapps_start_oarams.properties by replacing:
fusion.HCMDomain.WorkforceMgmtCluster.default.minmaxmemory.ma
in=-Xms64m -Xmx1200m
With:
fusion.HCMDomain.WorkforceMgmtCluster.default.minmaxmemory.ma
in=-Xms64m Xmx2048m

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Note that this line appeared twice in two different places in HCMDomain: Main
Settings and HCMDomain: Non-Main Settings. Replace both of them.
4. Save fusionapps_start_oarams.properties.
5. Restart the Workforce Management cluster.

Global Human Resources


Error Occurs When You Click the Notice of Completion of Approval
for Employment Transactions
An error message appears when you click the notification message that appears when the
approval process is complete.

Global Payroll
Configure Payroll Legislations Task Is Not Supported
The Configure Payroll Legislations task is available in the Setup and Maintenance work area
and is included in the Workforce Deployment offering. However, this task is not supported.
You should not attempt to create your own payroll legislation.

Resolution
Use the Configure Legislations for Human Resources task, in the Setup and Maintenance work
area, to create a new HR legislation. You can use Oracle Fusion Global Payroll Interface to
extract earnings and deductions data for your user-defined HR legislation to transfer to
another payroll application.

Known Issues in Oracle Fusion Procurement


(11.1.8)
This section lists known issues in the following areas:

Oracle Enterprise Contracts

Oracle Fusion Procurement Common

Oracle Fusion Supplier Model

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Oracle Enterprise Contracts


Contract Approval Rule Setup in Upgraded Environment
See Contract Approval Rule Setup in Upgraded Environment in Known Issues in Oracle Sales
(11.1.8).

Oracle Fusion Procurement Common


Manage Requisition, Purchasing Document, and Supplier
Registration Approval Rules in Upgraded Environment
The supported approval rule syntax was changed to improve performance of approval
routing. As a result, the following syntax is no longer supported :
PayloadType.getReqHeaderDimensionResponse.result.
<AttributeName>Task.payload.
getPurchasingDocumentHeaderResponse.
result.<AttributeName>
GetPurchasingDocumentHeaderResponse. result.<AttributeName>
Task.payload.getPurchasingDocumentHeader.<attribute name>

Resolution
If you use the preceding syntax in your approval routing rule for requisition, purchasing
document, and supplier registration approvals, refer to the appendix in the release 8
whitepaper Setting up Document Approvals in Oracle Fusion Procurement (document ID:
1624275.1) on how to modify the rules. In addition, this appendix helps you determine
whether your approval rules can be maintained using the new approvals rules management
UI that is introduced in this release.

Oracle Fusion Supplier Model


Supplier Audit History
The Supplier Audit History feature may require patches to be fully functional. Contact Oracle
Support for current patch requirements. For more information see My Oracle Support in this
Release Notes document.

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Known Issues in Oracle Fusion Project Portfolio


Management (11.1.8)
This section lists known issues in the following areas:

Setup

Security

ADF Desktop Integration Third-Party Transaction Upload

Oracle Enterprise Contracts

Oracle Tap for Oracle Applications Cloud

Project Plan and Progress

Reporting

Setup
Sequence of Performing Project Resource Setup Tasks and
Importing Resource Data
This issue impacts Oracle Fusion Project Resource Management.
In Oracle Fusion Functional Setup Manager, the Perform Task attribute value is incorrect for
these setup tasks:

Subm it Process to Maintain Project Enterprise Labor Resources

Submit Process to Maintain Project Resource Search Index

The Perform Task value is set to Before Import, indicating that you should perform the setup
task before you import data into the target environment. However, these setup tasks depend
on your having employee and contingent worker data in the target environment.

Resolution
After you import employee and contingent worker data into the target environment:

Submit Process to Maintain Project Enterprise Labor Resources

Submit Process to Maintain Project Resource Search Index

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Limitations with Exporting and Importing Project Enterprise


Resources
This issue affects Oracle Fusion Project Management.
You cannot export and import a project enterprise resource from one Oracle Fusion
Applications instance to another using the Oracle Fusion Functional Setup Manager service if
the resource is associated with an HCM person.
You can export and import a project enterprise resource who is not associated with an HCM
person. However, if the resources manager is associated with an HCM person, and the
manager does not already exist in the target instance as a project enterprise resource, then
the resource is created in the target instance with no manager information.

Resolution
In the target instance, use the Manage Project Enterprise Resources page, Import Project
Enterprise Resource process for Oracle Cloud, or Project Enterprise Resource External Service
to create project enterprise resources who are associated with HCM persons.

Limitations with Importing Resource Breakdown Structures


This issue affects Oracle Fusion Project Foundation.
The planning and billing resource breakdown structures that are eligible for import by means
of the Oracle Fusion Functional Setup Manager service are limited based on the resource
type. All resources on a planning or billing resource breakdown structure must be one of the
following resource types:

Person

Organization

Job

Expenditure Category

Expenditure Type

Resource Class

If a resource breakdown structure contains a resource type that is not included in this list, the
structure will not be imported into the target environment.

Resolution
Perform one of these tasks:

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Remove all resources from the resource breakdown structure in the source
environment that are not one of the resource types listed above before exporting the
resource breakdown structure.

Reenter the resource breakdown structure manually in the target environment for the
resource types that are not supported.

Limitations with Exporting and Importing Organization Trees


This issue affects Oracle Fusion Project Foundation.
A service is not available to export and import organization trees. The trees must exist in the
target environment before dependent business objects are imported.

Resolution
Manually create the organization trees in the target environment.

Customizing Project Requirements at Investment Area and Feature


Levels
Use Data Composer to define custom attributes for the RequirementVO view object and
display them on the Manage Requirements page using Page Composer.
You can add custom attributes at any of the three project requirement levels: Investment
Area, Feature, and Backlog. However, Oracle strongly recommends configuring attributes only
for backlogs. Custom attributes for investment area and feature will not be upgraded in
future releases.

Security
Project Execution Role Required for Resource Assignment Approval
Workflow
This issue affects Oracle Fusion Project Resource Management and Oracle Fusion Project
Management.
When a resource manager submits a proposed resource to fulfill a project resource request,
the application sends a workflow notification to the project manager for approval. If the
resource manager has only the Resource Manager enterprise role, and does not have the
Project Execution enterprise role, then the proposed resource cannot be approved or
rejected from the e-mail workflow notification or worklist. The resource manager must have
the Project Execution enterprise role to enable a user to approve or reject a proposed
resource in the workflow notification or worklist.

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Resolution
The project manager can approve a proposed resource from the Manage Project Resource
Requests page.
To authorize users to approve a proposed resource from an e-mail notification or worklist,
the project application administrator can perform either of the following tasks:
1. Add the Project Execution enterprise role to all resource managers.
2. Add the privilege PJR_APPROVE_PROJECT_RESOURCE_FOR_PROJECT_ASSIGNMENT_PRIV
to the Resource Manager enterprise role.

Security Privileges for Processing and Reviewing Commitment


Transactions
Note: This issue affects Oracle Fusion Project Costing.
In a previous release of Oracle Fusion Project Costing, existing security privileges controlled
access to processing and reviewing third-party commitment transactions. Users with
privileges to process actual cost transactions
(PJC_RUN_IMPORT_AND_PROCESS_PROJECT_COST_TRANSACTIONS_PROCESS) could also
process commitments. Similarly, users with privileges to review actual cost transactions
(PJC_MANAGE_PROJECT_EXPENDITURE_ITEM) could also review commitments.
In this release of Oracle Fusion Project Costing, new security privileges allow explicit access
to processing and reviewing actual costs and commitments. However, due to limitations in
modifying existing privileges, users who can process and review actual costs can also process
and review commitments.

Resolution
Provide the following privileges for users to process and review only commitment
transactions and not actual cost transactions:
PJC_RUN_PROCESS_PROJECT_COMMITMENT_TRANSACTIONS_PROCESS_PRIV
PJC_VIEW_PROJECT_COMMITMENT_TRANSACTIONS_PRIV
PJC_VIEW_PROJECT_COMMITMENT_TRANSACTIONS_DATA
Alternatively, remove the commitment-related task flows from the following privileges for
users to process and review only actual cost transactions:
PJC_RUN_IMPORT_AND_PROCESS_PROJECT_COST_TRANSACTIONS_PROCESS
PJC_MANAGE_PROJECT_EXPENDITURE_ITEM

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ADF Desktop Integration Third-Party Transaction


Upload
Summary Not Accurate If Rows Fail
This issue affects Oracle Fusion Project Costing.
When you upload third-party transactions such as labor, nonlabor, cost, and accounting
transactions, if more than 100 rows exist and any row over 100 fails the validation, the row
summary will not be accurate.

Resolution
View the error messages and details for rows with a status of Insert Failed. Modify the
transaction data and resubmit the failed transactions.

Oracle Enterprise Contracts


Contract Approval Rule Setup in Upgraded Environment
See Contract Approval Rule Setup in Upgraded Environment in Known Issues in Oracle Sales
(11.1.8).

Oracle Tap for Oracle Applications Cloud


Configuring Oracle Access Manager for Oracle Tap for Oracle Fusion
Project Portfolio Management Cloud
Perform these steps if you are upgrading to an 11g Release 8 (11.1.8) environment and you
havent performed the steps for 11g Release 7 (11.1.7).
To configure Oracle Access Manager to manually correct the Oracle Tap URL policy under the
Projects domain:
1. In the Policy Configuration tab, expand the prj application domain.
2. Expand Authentication Policies.
3. Open the following authentication policy: Policy for native Apps
OraDefaultBasicAuthNScheme.
a. Delete the existing resources.
b. Enter the following values for the authentication policy and authentication scheme
and click Apply.

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Authentication Policy: Policy for native Apps

Authentication Scheme: BasicSessionlessScheme

Known Issues

4. Open the resources for the prj application domain.


a. Click Search.
b. In the search results, enter the following values for each resource, and click Apply.

Protection Level: Protected

Authentication Policy: Policy for native Apps

5. Restart Oracle HTTP Server and Oracle Access Manager.

Enabling Access to the Projects Menu


The Projects menu item is unavailable when you first access Oracle Tap.

Resolution
Perform these steps if you are upgrading to an 11g Release 8 (11.1.8) environment and you
havent performed the steps in 11g Release 7 (11.1.7).
To enable access to Oracle Fusion Project Portfolio Management functionality:
1. Create an enterprise role.
2. Grant the Mobile Applications Access duty to the role.
3. Grant the role as required.

Project Plan and Progress


Menu Actions Do Not Work on the Review Project Progress Page
The following menu actions on the Review Project Progress page do not work:

Task menu: Create, Update, Properties

Edit menu: Delete

View menu: Show as List, Show as Hierarchy

Resolution
Use the Manage Project Plan page to perform the required actions. Use the Review Project
Progress page to review your changes.

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Note: The Review Project Progress page is intended for project managers to review
progress submitted by team members and to accept or reject proposals by team
members.

Specifying Negative Lag Causes Inaccurate Scheduling of Successor


Tasks
If you specify negative lag when creating a dependency between tasks, the application
calculates successor task dates incorrectly when you schedule the project plan.

Reporting
Reporting Data for Assignment Rates and Request Dates Not
Available in Oracle Business Intelligence Enterprise Edition
Note: This issue affects Oracle Fusion Project Resource Management.
The following fields are visible in the subject area manager in Oracle Business Intelligence
Enterprise Edition. However, data for these fields is not available in the application for
reporting purposes.

Assignment Cost Rate

Assignment Planned Cost

Assignment Bill Rate

Assignment Planned Revenue

Assignment Margin Rate

Assignment Margin

Assignment Profit

Assignment Cost Rate Currency

Assignment Bill Rate Currency

Days Open for Project Resource Request

Days to Fulfill Project Resource Request

Project Resource Request Submitted Date

Project Resource Request Resource Proposed Date

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Project Resource Request Fulfilled Date

Known Issues in Oracle Fusion Supply Chain


Management (11.1.8)
This section lists known issues in the following areas:

Oracle Fusion Supply Chain Managerial Accounting Security

Common Components

Oracle Fusion Distributed Order Orchestration

Oracle Fusion Inventory Management

Oracle Fusion Product Hub

Oracle Fusion Product Lifecycle Portfolio Management

Oracle Fusion Product Requirements and Ideation Management

Oracle Fusion Supply Chain Managerial Accounting


Security
Security details for the Supply Chain Managerial Accounting offering are available in the
Oracle Product Value Chain Cloud: Security Reference for Product Information Management
and Cost Management guide.

Common Components
Intraclass or Interclass Unit of Measure Conversions
Errors occur when you attempt to import intraclass or interclass unit-of-measure (UOM)
conversions for items as part of the initial UOM creation through import. The import services
for UOM do not create items as part of the import and reject the conversion information for
any item.

Resolution
Use the user interface to safely create UOM data. However, if services are used to import the
UOM data, you must:
1. Import and create UOM records without conversion data.

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2. Invoke the services to create items.


3. Reinvoke the UOM import services to define the desired item-specific conversion data.

Oracle Fusion Distributed Order Orchestration


Mass Unreserve Orchestration Order Fulfillment Lines and Mass
Unschedule Orchestration Order Fulfillment Lines Privileges Not
Available
The Mass Unreserve Orchestration Order Fulfillment Lines and Mass Unschedule
Orchestration Order Fulfillment Lines privileges are available for selection in Authorization
Management; however, the functionality associated with these privileges is not yet available
in Oracle Fusion Distributed Order Orchestration.

Oracle Fusion Inventory Management


Authorization Policy Manager
Security grants are not created for corresponding data roles.
When the Data Role Templates web service is called, the data role is created successfully, but
the corresponding data security grant records are not created in the FND_GRANTS table.

Resolution
To create the data security grant records in the FND_GRANTS table:
1. Access the Authorization Policy Manager user interface.
2. Query each impacted data role. For an organization, many data roles can exist.
3. Refresh the grants for that role. This generates the appropriate FND_grant.

Oracle Fusion Product Hub


Setup Task Register Item Data Synchronization Not Working
The setup task Register Item Data Synchronization, which is used to register the process for
communicating with data pools, doesnt work in this release.

Resolution
Create a new task using the Oracle Fusion Functional Setup Manager application.
1. Sign in to Oracle Fusion Functional Setup Manager.
2. Click the Manage Task Lists and Tasks link in the Tasks panel.

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3. Click the Create Task button in the Search Results tool bar.
4. Enter the following data:

Name: Register Item Data Synchronization Integration 2

Code: Value is populated base on the Name value

Description: Value is populated based on the Name value

Enterprise Application: Setup

Module: Setup

Parameters: entAppShortName=ITEMDATASYNCAPP

Program Name:
/WEBINF/DeployedApplicationCreateEditFlow.xml#DeployedApplicat
ionCreateEditFlow
Leave all other fields as they are.

5. Click Save and Close.


6. Click the Setup and Maintenance title.
7. On the All Tasks tab of the Overview page, enter Register Item Data Synchronization
Integration 2, and click the Search button.
8. Click the Go to Task icon to launch the task.
The task that you created is used in place of the task Register Item Data Synchronization.

Oracle Fusion Product Lifecycle Portfolio Management


Column Headers Not Visible in the Product Development and
Launch Schedule Charts
Column headers are not visible in Product Development Schedule and Launch Schedule charts
on the Resource and Product Roadmap tabs on the Edit Portfolio page of the application.

Value, Consumption, and Strategic Fit Charts Not Loading Properly


The Value, Consumption, and Strategic Fit charts are not loading properly.

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Oracle Fusion Product Requirements and Ideation


Management
Customization to MDS Through Page Composer Not Sustained
The application cannot be customized because the local MDS files do not change even when
customization edits are made by users.

Page Composer (PC) Buttons and Menu Are in DISABLED State


The Page Composer buttons to add and edit custom content (including display labels of
attributes and Data Composer custom attributes in various Idea Pages) are disabled in the
application and prevent customization.

A SOAP Fault Exception Occurs When Idea Web Services Is


Launched
A web service call from the application returns a SOAPFaultException when you try to create
an idea.

Platform-Specific Known Issues


IBM AIX
Adminserver Startup on IBM AIX
On IBM AIX on POWER Systems (64-bit), when you run the Adminserver startup for any
domain, the following error is displayed in the runProvisioning-configure.log file:
<org.apache.beehive.netui.pageflow.internal.AdapterManager>
<BEA-000000>
<ServletContainerAdapter manager not initialized correctly.>
Ignore the error message as it does not affect the functionality.

Solaris_SPARC
Oracle Internet Directory Fails to Start on Solaris SPARC System
Using ISM
Oracle Internet Directory fails to start on the following Oracle Solaris SPARC system using
Intimate Shared Memory (ISM): 5.11 11.1 sun4v sparc sun4v

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Resolution
See Oracle Fusion Middleware Release Notes 11g Release 1 (11.1.1) for Oracle Solaris Part
Number E14772-51, Oracle Internet Directory, Section 33.1.2, Oracle Internet Directory
Fails to Start on Solaris SPARC System Using ISM.

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Book Addendum
Security
Understanding Security in Oracle Fusion Applications
In the Oracle Fusion Applications Understanding Security guide, a heat map appears in
chapter 6, Enforcement Across Tools, Technologies, Data Transformations, and Access
Methods: Explained.
The heat map presents changing existing jobs, duties, and entitlements as moderately
difficult. The information presented in the heat map is obsolete.

Resolution
You should not change existing security objects. Instead, you should copy existing roles and
customize the copy.

Rotating Log File Space Usage for PL/SQL


Managing Rotating Log File Space Usage for PL/SQL
Applications
In the Oracle Fusion Applications Administrators Guide, chapter 13.4.4.2 Managing Rotating
Log File Space Usage for PL/SQL Applications, replace the following note:
Note:
If your Oracle Fusion Applications environment includes multiple database nodes such
as Oracle Real Application Clusters (RAC), then each database node corresponds to a
server instance that has its own location for log files.
Replace the note with:
Note:

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If your Oracle Fusion Applications environment is provisioned with multiple database


nodes using Oracle Real Application Clusters (RAC), then each database node that
corresponds to a server instance must have its own location for storing log files to
avoid losing any diagnostic log due to file contention. Follow these steps to configure:
1. In each RAC node host, create a directory local to the host, such as
/<somewhere>/appllog, where <somewhere> should be replaced with the
actual location.
Ensure that this location has sufficient disk space to hold the maximum number of
log files that you are expecting.
2. From one of the RAC node hosts, run this command to create a test file.
(Unix) touch /<somewhere>/appllog/atestfile.log.
3. From the other RAC node host, make sure atestfile.log does not show up in
/<somewhere>/appllog/atestfile.log.
Delete the atestfile.log created in step 2.
4. Sign in to the Oracle Fusion Applications database with the SYSDBA role and run
these SQL statements to update APPLLOG_DIR. Note that <somewhere>
should be replaced with the actual location specified in step 1.
create or replace directory APPLLOG_DIR as
'/<somewhere>/appllog';
commit;
5. Ensure that the value for APPLLOG_DIR is the same between the RAC database
instances using this SQL statement:
select DIRECTORY_PATH from ALL_DIRECTORIES where
DIRECTORY_NAME = 'APPLLOG_DIR';

Oracle Identity Management


Managed Server Names Are in Uppercase in the
Enterprise Deployment Guide for Oracle identity
Management
In the Enterprise Deployment Guide for Oracle identity Management, the following managed
server names are shown in uppercase:

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WLS_OAM1 WLS_OAM2 WLS_OIM1 WLS_OIM2 WLS_SOA1 WLS_SOA2


However, the Identity Management Provisioning Wizard creates them in lowercase.

Resolution
Uppercase is a documentation convention. Whether you refer to the managed servers with
uppercase or lowercase names does not matter.
SSLClientconfig.sh

Wallet

Fails to Create Trusted Certificate

In the Oracle Fusion Middleware Enterprise Deployment Guide for Oracle Identity
Management (Oracle Fusion Applications Edition), the Oracle Internet Directory server is
configured with SSL server authentication mode.
For connections to the server to succeed, a trust certificate must be downloaded from the
Oracle Internet Directory Server and installed in an Oracle SSL wallet.
To create the wallet with the trust certificate, run the following command as described in
Section 14.4.3 Validating SSL Connectivity:
./SSLClientConfig.sh -component cacert
Due to this issue:
1. You see errors similar to this when you run the command:
./SSLClientConfig.sh: line 558:
[ORACLE_HOME]/rootCA/keystores/SSLClientConfig_20130711135406
: No such file or directory
2. The Oracle SSL wallet created at $ORACLE_HOME/rootCA/keystores/common is
not good for SSL server-authentication connection.

Resolution
1. Do not change anything in $ORACLE_HOME/rootCA after the failed run.
2. Rerun the command:
/SSLClientConfig.sh -component cacert

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Customization and Extensibility


Sandboxes and Customization Layers Do Not Apply to
Springboard Customization
The section Customizing the Springboard for Simplified Pages: Points to Consider, available in
some extensibility guides, is missing the following note
Note: The changes you make on the Structure page always apply immediately to all users, at
the site level, even if you saved the changes while a sandbox is active and not yet published.

Oracle Sales
Defining Custom Packages, Procedures, and Messages
for Running Custom Validation Logic Against
Contracts
You can run custom validation logic against contracts with the seeded validation logic prior to
sending a contract for approval. The standard contract validation process checks for any
custom validation that has been set up. Custom packages, procedures, and messages need to
be defined first. The following setup steps are missing from the Oracle Sales Cloud
Implementing Enterprise Contracts guide:
1. Create the custom package in the fusion_dynamic schema only.
2. To prevent object does not exist compilation errors, identify all fusion objects to be
queried and give grants on those objects before creating the custom package, for
example:
GRANT SELECT ON okc_validate_contract_t TO fusion_dynamic;
GRANT INSERT ON okc_validate_contract_t TO fusion_dynamic;
GRANT SELECT ON okc_k_headers_all_b TO fusion_dynamic;
3. Sign in as the fusion user and create the custom package using the API
ADM_DDL.DO_DDL(l_stmt). It must be set up as follows:
Package : OKC_CUSTOM_VALIDATION_DYD
Procedure : CUSTOM_VALIDATIONS
Paramaters :
IN
p_contract_id : Contract Id of the contract i.e

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okc_k_headers_all_b.id
p_major_version : Major Version of the contract i.e
okc_k_headers_all_b.major_version
p_sequence_id : Use this sequence_id to insert errors or
warning into okc_validate_contract_t
4. Define custom validation messages in FND_MESSAGES, under the product OKC and
named with the prefix OKC_CUSTOM_.
5. Add custom validation logic to the procedure
OKC_CUSTOM_VALIDATION_DYD.CUSTOM_VALIDATIONS. See the following
sample code:
---------------------- Package Header ----------------------DECLARE
l_stmt clob;
BEGIN
L_stmt := 'CREATE OR REPLACE PACKAGE
OKC_CUSTOM_VALIDATION_DYD AUTHID CURRENT_USER AS '||
'PROCEDURE CUSTOM_VALIDATIONS ( '||
'p_contract_id IN NUMBER, p_major_version IN NUMBER,
p_sequence_id IN NUMBER ) ; '||
'END OKC_CUSTOM_VALIDATION_DYD ; ';
ADM_DDL.DO_DDL(l_stmt);
END;
/
----------------------------------------------------------------------------------- Package Body -----------------------DECLARE
l_stmt clob;
BEGIN
L_stmt :=
'CREATE OR REPLACE PACKAGE body OKC_CUSTOM_VALIDATION_DYD AS
PROCEDURE CUSTOM_VALIDATIONS(p_contract_id IN NUMBER,
p_major_version IN NUMBER, p_sequence_id IN NUMBER ) IS
CURSOR csr_test_val IS
SELECT h.id , h.major_version, h.contract_number,
h.contract_number_modifier FROM fusion.okc_k_headers_all_b h
WHERE h.id = p_contract_id AND h.major_version =
p_major_version AND 1 = 1 ;
BEGIN
FOR rec_test_val IN csr_test_val
LOOP
INSERT INTO fusion.okc_validate_contract_t
(

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SEQUENCE_ID,
DOCUMENT_TYPE,
DOCUMENT_ID,
DOCUMENT_VERSION,
OBJECT_GROUP,
OBJECT_TYPE,
OBJECT_ID,
OBJECT_NAME,
CONTRACT_NUMBER,
CONTRACT_NUMBER_MODIFIER,
ERROR_SEVERITY,
QA_CODE,
MESSAGE_NAME,
MESSAGE_TOKEN1,
MESSAGE_VALUE1 ,
MESSAGE_TOKEN2,
MESSAGE_VALUE2,
MESSAGE_TOKEN3,
MESSAGE_VALUE3,
MESSAGE_TOKEN4 ,
MESSAGE_VALUE4,
MESSAGE_TOKEN5 ,
MESSAGE_VALUE5,
PROBLEM_SHORT_DESC,
PROBLEM_DETAILS,
PROBLEM_DETAILS_SHORT,
SUGGESTION,
REFERENCE_COLUMN1,
REFERENCE_COLUMN2,
REFERENCE_COLUMN3,
REFERENCE_COLUMN4,
REFERENCE_COLUMN5,
OBJECT_VERSION_NUMBER,
CREATION_DATE,
CREATED_BY,
LAST_UPDATED_BY,
LAST_UPDATE_DATE,
LAST_UPDATE_LOGIN
)
VALUES
(
p_sequence_id, --SEQUENCE_ID,
''ECM'', --DOCUMENT_TYPE,
rec_test_val.id, --DOCUMENT_ID,
rec_test_val.major_version, --DOCUMENT_VERSION,

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''CONTRACT'', --OBJECT_GROUP,
''HEADER'', --OBJECT_TYPE,
rec_test_val.id, --OBJECT_ID,
rec_test_val.contract_number , --OBJECT_NAME,
rec_test_val.contract_number , --CONTRACT_NUMBER,
rec_test_val.contract_number_modifier , -CONTRACT_NUMBER_MODIFIER,
''E'', -- ERROR_SEVERITY,
''CHECK_CUSTOM_VALIDATION1'', -- QA_CODE,
''OKC_CUSTOM_TEST_VAL1'', -- MESSAGE_NAME DEFINED BY
CUSTOMER,
NULL, -- MESSAGE_TOKEN1,
NULL, -- MESSAGE_VALUE1 ,
NULL, -- MESSAGE_TOKEN2,
NULL, -- MESSAGE_VALUE2,
NULL, -- MESSAGE_TOKEN3,
NULL, -- MESSAGE_VALUE3,
NULL, -- MESSAGE_TOKEN4,
NULL, -- MESSAGE_VALUE4,
NULL, -- MESSAGE_TOKEN5 ,
NULL, -- MESSAGE_VALUE5,
NULL, -- PROBLEM_SHORT_DESC,
NULL, -- PROBLEM_DETAILS,
NULL, -- PROBLEM_DETAILS_SHORT,
NULL, -- SUGGESTION,
NULL, -- REFERENCE_COLUMN1,
NULL, -- REFERENCE_COLUMN2,
NULL, -- REFERENCE_COLUMN3,
NULL, -- REFERENCE_COLUMN4,
NULL, -- REFERENCE_COLUMN5,
1, -- OBJECT_VERSION_NUMBER,
SYSTIMESTAMP, --CREATION_DATE,
-1, --CREATED_BY,
-1, -- LAST_UPDATED_BY,
SYSTIMESTAMP, --LAST_UPDATE_DATE,
-1 --LAST_UPDATE_LOGIN
);
commit work;
END LOOP ;
EXCEPTION
WHEN OTHERS THEN
IF (csr_test_val%ISOPEN) THEN
CLOSE csr_test_val;
END IF;

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RAISE ;
END CUSTOM_VALIDATIONS ;
END OKC_CUSTOM_VALIDATION_DYD ; ';
ADM_DDL.DO_DDL(l_stmt);
END;
/
-------------------------------------------------------------

Task Status Options Not Included in Guides


Task status options are not included in the Oracle Fusion Applications Sales Implementation
Guide and the Oracle Fusion Applications Sales Guide.
The available options for Task statuses in Release 8 are:
Assigned: The task has been assigned to an owner but has either not yet been started
or is in progress.
Suspended: The task is currently on hold; it has not been canceled, but it isn't being
actively worked on.
Resumed: The task was in Suspended state but is once again being actively worked on.
Completed: The task has been completed and can no longer be updated.

Importing Contact Points and Contact Point


Preferences for Account and Other Party Objects
In Oracle Sales Cloud Understanding File-Based Data Import Guide, Release 13.2, the topic
Importing Contact Points and Contact Point Preferences Using File-Based Import: Quick Start
contains the following misinformation in the first table in the topic:

134

The headings of the third and fourth columns are mislabeled as Target Objects for
Importing Contacts and Target Objects for Importing Contact Points. The column
headings should be Target Objects for Importing Contact Points and Target Objects for
Importing Contact Point Preferences, respectively.

The row that contains Account and Organization in the Import Object and Party Type
columns incorrectly lists Email, InstantMessenger, and Mobile as contact points in the
third column. These contact points are not available for accounts. These contact
points are typically associated with persons, not organizations. This row also includes
incorrect target objects in the fourth column for contact point preferences.

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Known Issues

Several other rows in this table contain inaccurate or incomplete information.

The following two tables should replace the existing table. The correct column headings and
data appear in both tables.
Note: Information about addresses is included in this topic, although contact points do not
formally include addresses.
The following table includes new rows as noted, and other rows related to contact points for
persons are moved to the second table.
Import
Object

Party Type

Target Objects for Importing


Contact Points

Target Objects for Importing


Contact Point Preferences

Contact
(new row)

Person

Email, Fax, InstantMessenger,


Mobile, Phone, Address

EmailContactPreference,
FaxContactPreference, and so on.

Use these contact point target


objects and their associated
contact point preference target
objects for importing new contact
points and preferences and to
update contact points and
preferences that are created in
releases later than 11.1.7.
PrimaryPhone, Fax, Url, Address

Note: InstantMessenger has no


contact point preference.

Account

Household

Legal Entity

Organization

Organization

Organization

Email, Fax, InstantMessenger,


Mobile, Phone, Address, Url

Fax, PrimaryPhone,
PrimaryAddress, Url

PrimaryPhoneContactPreference,
FaxContactPreference,
AddressContactPreference
Note: Url has no contact point
preference.
EmailContactPreference,
FaxContactPreference, and so on.
Note: InstantMessenger and Url
have no contact point preferences.
FaxContactPreference,
PrimaryPhoneContactPreference,
PrimaryAddressContactPreference
Note: Url has no contact point
preference.

Lead
(new row)

Organization
(lead

Oracle Fusion Applications 11g Release 8 (11.1.8)

OrganizationProfileFax,
No contact point preferences
OrganizationProfilePrimaryPhone,

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organization)

OrganizationAddress, Url

Lead

Person (lead
individual)

Email, PersonProfileFax,
InstantMessenger, Mobile,
PersonAddress,
PersonProfilePrimaryPhone

No contact point preferences

Lead

Person
(contact at
lead
organization)

ContactEmail, ContactFax,
ContactInstantMessenger,
ContactMobile,
ContactPrimaryAddress,
ContactPrimaryPhone

No contact point preferences

Partner
(new row)

Organization

Fax, PrimaryPhone,
PrimaryAddress, Url

FaxContactPreference,
PrimaryPhoneContactPreference,
PrimaryAddressContactPreference
Note: Url has no contact point
preference.

Partner
Contact

Person
(contact for a
partner)

Email, Fax, InstantMessenger,


Mobile, PrimaryPhone,
PrimaryAddress

EmailContactPreference,
FaxContactPreference, and so on.
Note: InstantMessenger has no
contact point preference.

Campaign
Response
(new row)

Organization
(respondent
organization)

OrganizationProfileFax,
No contact point preferences
OrganizationProfilePrimaryPhone,
OrganizationAddress, Url

Campaign
Response

Person
(individual
respondent)

Email, PersonProfileFax,
InstantMessenger, Mobile,
PersonProfilePrimaryPhone,
PersonAddress

No contact point preferences

Campaign
Response

Person
(contact at
respondent
organization)

ContactEmail, ContactFax,
ContactInstantMessenger,
ContactMobile,
ContactPrimaryAddress,
ContactPrimaryPhone

No contact point preferences

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The following table consists of rows that are moved from the existing table to clarify their
use. All contacts, whether individuals (Consumer in prior releases) or persons associated with
accounts or legal entities, are now collected into the Contact import object, as noted in the
preceding table. The target import objects in the following table are available in the Manage
Import Activities UI, but should be used only to create and update contact points and contact
point preferences for a specific contact relationship, such as a contact for an account or legal
entity.
Import Object

Party Type

Target Objects for


Importing Contact
Points

Target Objects for Importing


Contact Point Preferences

Contact

Person (a contact
for another root
object, such as an
account or legal
entity)

ContactEmail,
ContactFax,
ContactInstantMessenger,
ContactMobile,
ContactAddress,
ContactPhone

ContactEmailContactPreference,
ContactFaxContactPreference,
and so on.

Person (a contact
for an account)

ContactEmail,
ContactFax,
ContactInstantMessenger,
ContactMobile,
ContactPrimaryAddress,
ContactPrimaryPhone

ContactEmailContactPreference,
ContactFaxContactPreference,
and so on.

Person (contact for ContactEmail,


a legal entity)
ContactFax,
ContactInstantMessenger,
ContactMobile,
ContactPrimaryAddress,
ContactPrimaryPhone

ContactEmailContactPreference,
ContactFaxContactPreference,
and so on.

Account

Legal Entity

Oracle Fusion Applications 11g Release 8 (11.1.8)

Note: ConactInstantMessenger
has no contact point preference.

Note: ContactInstantMessenger
has no contact point preference.

Note: ContactInstantMessenger
has no contact point preference.

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Changed Behavior
Oracle Sales Cloud Understanding File-Based
Data Import
The import object Sales account resource was changed to Sales account resource team in
release 8. In the topic Importing Objects in the Correct Sequence When Using File-Based Data
Import: Points to Consider, Sales account resource in the list should be Sales account resource
team.

Oracle Sales Cloud Work Management


Assessment Objects Accessible Through Groovy
Scripting
Assessment objects are now programmatically accessible through Groovy. Assessments are
exposed as a collection in the view object so that they can be accessed from opportunities
and leads. For example, a sales manager can ensure that sales representatives cannot close
an opportunity unless they complete the associated assessments.

Oracle Fusion Customer Hub


Organization and Person Profile History
The Profile History functionality is no longer available in this release because the dateeffective functionality has been removed for the underlying objects, Organization Profile, and
Person profile. The profile history functionality will be replaced using audit history scheduled
for release 8.

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Oracle Enterprise Contracts


Migrate Contract Users to Resources to Retain Access
to Enterprise Contracts
Access to business units is now controlled by associating a resource to a business unit through
resource organization mapping instead of assigning data roles to the users. A user must now
be defined as a resource to be granted access to business units used in Enterprise Contracts.
Running the new Migrate Contract Users process ensures that:
1. All the users are migrated as Resources.
2. Appropriate Resource Organization-Business Units mappings are created based on the
current access for all the users.

Resolution
Run the Migrate Contract Users process from Manage Processes.

Contact Management
Customer Relationship LOV for Contact Points
Before Release 8 (11.1.8), when you created a contact point for a contact or an account, the
Customer Relationship LOV defaulted to the associated relationship. Beginning with Release 8
(11.1.8), the Customer Relationship field appears blank.

Resolution
When you create a contact point either for a contact on the Contacts Profile page or for an
account on the Accounts Contacts page, you can select the associated relationships using the
Customer Relationship LOV.

Consumer Object and Flow Unified into Contact


Management
Before Release 7 (11.1.7), Oracle Sales supported terminology and specific flows for
Consumer. A consumer is a B2C contact to whom you directly sell your products and services.
Beginning with Release 8 (11.1.8), the Desktop UI does not have a Consumer UI.

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Resolution
Use the Contact UI to view, create, and edit B2C contacts. Similarly, in the Simplified UI, use
the Contact menu item to view, create, and edit B2C contacts.
If you haven't used B2C contacts, then this new behavior will not affect you. If you have been
using B2C contacts (Consumer) in Release 7, you must review the new behavior in the
product to ensure that any configuration, extensibility, or similar changes are performed
before rolling out Release 8 to business users.

Customer Center
Relationship Heatmap Reports Removed from BI
Catalog and Customer Center Snapshot Node
The following heatmap reports were removed from the BI catalog for this release and are not
available for this release:

Relationship Heatamp

My Relationship Heatmap

Relationship Heatmap Real Time

My Relationship Heatmap Real Time

The embedded relationship heatmap report was also removed from the snapshot node in the
customer profile of the Customer Center classic UI.

Oracle Fusion Payables


Integrated Invoice Imaging
You can now use the Payables imaging solution for automating the invoice creation process
including invoice lines. This further improves processing time and user productivity, while
reducing data entry errors and staffing requirements. Invoice images are scanned or sent by
e-mail for recognition and validation, then appear directly in the Scanned Invoices section of
the Invoice work area for approval, accounting, and payment. Invoices that cannot be fully
recognized due to data or image quality are created as incomplete invoices. Users can review,
correct, and complete these invoices manually.

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Known Issues

Oracle Fusion Payments


International Electronic File Format for France
Oracle Fusion supports the French International EFT payment file format, which is a national
standard issued by the French Bank Standard Association (CFONB) and used by all banks
doing business in France.

Oracle Fusion Compensation


Custom OTBI Reports Overwritten During Upgrade
For information about this issue, see Custom OTBI Reports Overwritten During Upgrade in the
Pre-Upgrade Known Issues section of the Upgrade Known Issues chapter.

ADF Desktop Integration


Desktop Integration Installer No Longer Available
from Navigator Menu
The Oracle Fusion Applications Desktop Components installer is no longer available to users
from the Navigator menu. This installer contains various desktop clients, including the Oracle
ADF Desktop Integration Runtime Add-in for Excel client.

Resolution
Deploy the Oracle ADF Desktop Integration Runtime Add-in for Excel client on a web server or
shared network that is accessible to users from their respective computers. You should
ensure that users always get the latest client, which coincides with the server version. You
can use the Manage Menu Customizations task in the Setup and Maintenance work area to
make the installer available to users from the Navigator menu.
For details and instructions, see Deploying Oracle ADF Desktop Integration Client: Procedures
in the Oracle Fusion Applications Post-Installation Guide.

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Contextual Address Maps


Map Is Not Available for Contextual Addresses
With this release, the Mapping Service for Contextual Addresses profile option has no default
value. This profile option sets the mapping service for contextual addresses, which display a
map for addresses such as customer addresses or shipping addresses. An error occurs when
users access the map when the profile option is not set with a value.

Resolution
1. Sign in as an administrative user.
2. Open the Setup and Maintenance work area (Navigator, Tools, Setup and Maintenance).
3. Go to the Manage Administrator Profile Option Values task.
4. Find and select the Mapping Service for Contextual Addresses
(ATK_CONTEXT_ADDRESS_MAP_OPTION profile option.
5. In the Profile Value column in the Profile Values table, enter one of the following values,
or enter your own alternative value for a map service:
http://maps.google.com/maps?output=embed&q=
http://maps.yahoo.com/maps_result.php?q1=
http://maps.live.com/default.aspx?where1=
http://bing.com/maps/?v=2&encType=1&where1=
Alternatively, add a parameter to the address. For example, to avoid a locator box in
Google Maps, add &iwloc=&amp; to the value:
http://maps.google.com/maps?iwloc=&amp;&output=embed&q=
Test the setup by clicking the orange contextual action icon for an address, for example, in
the Collections or Shipments work area.

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Oracle Resource Management


Resource Organization and Role Association Changes
Before Release 8 (11.1.8), a resource could be a member of multiple organizations. When a
resource moved from one organization to another, the associated transactions, such as
opportunities and leads, continued to be visible through their previous resource organization
and reporting hierarchy. Beginning with Release 8 (11.1.8), a resource can belong to only one
resource organization and be associated with only a single resource role, during a given
period. After upgrading to Release 8 (11.1.8), you must refresh the reporting hierarchy to
implement any resource membership changes.

Resolution
Perform the following steps to regenerate your reporting hierarchy:
1. From Navigator, click Resource Directory.
2. From the Tasks pane, click View Organization Hierarchies.
3. Ensure that the Status is set to Active, and click Search.
4. From the Search Results list, select the organization hierarchy.
5. In the View Organization Hierarchy page, click the Action drop-down, and select Edit This
Hierarchy Version.
6. Click Save and Close. This action triggers the process to regenerate the hierarchy.

Note: If you upgraded to Release 8, patch bundle 6, then you must manually trigger
the process to regenerate your reporting hierarchy. If not, you may encounter errors
when updating your territory proposals. However, for Release 8, patch bundle 7 onwards,
this process is triggered automatically.
If a resource was not associated with a resource role in a resource organization in Release
7, the upgrade process assigns the Sales Representative Resource Role to that resource in
the resource organization, with a start date corresponding to the Sysdate. If Sales Rep
does not exist, it is assigned another existing non-manager role.

Oracle Fusion Applications 11g Release 8 (11.1.8)

143

Oracle Fusion Applications

Known Issues

User Assistance
Oracle Fusion Applications Help
You can access Oracle Fusion Applications Help for the current page, section, activity, or task
by clicking the help icon. The following figure depicts the help icon.
You can add custom help files to replace or supplement the provided content. Each release
update includes new help content to ensure that you have access to the latest information.
Patching does not affect your custom help content.

Oracle Fusion Applications Guides


Oracle Fusion Applications guides are a structured collection of the help topics, examples, and
FAQs from the help system packaged for easy download and offline reference, and sequenced
to facilitate learning. You can access the guides from the Oracle Technology Network at
http://www.oracle.com/technetwork/indexes/documentation.
To access the business process models on which Oracle Fusion Applications is based, see
Oracle Fusion Business Process Models (Document ID 1542019.1) on My Oracle Support.
Guides are designed for specific audiences:

144

User Guides address the tasks in one or more business processes. They are intended
for users who perform these tasks, and managers looking for an overview of the
business processes. They are organized by the business process activities and tasks.

Implementation Guides address the tasks required to set up an offering, or selected


features of an offering. They are intended for implementors. They are organized to
follow the task list sequence of the offerings, as displayed within the Setup and
Maintenance work area provided by Oracle Fusion Functional Setup Manager.

Concept Guides explain the key concepts and decisions for a specific area of
functionality. They are intended for decision makers, such as chief financial officers,
financial analysts, and implementation consultants. They are organized by the logical
flow of features and functions.

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Security Reference Manuals describe the predefined data that is included in the
security reference implementation for one offering. They are intended for
implementors, security administrators, and auditors. They are organized by role.

These guides cover specific business processes and offerings. Common areas are addressed in
the guides listed in the following table:
Guide

Intended Audience

Purpose

Common User Guide

All users

Explains tasks performed by most


users.

Functional Setup Manager


Users Guide

Implementors

Explains how to use Oracle Fusion


Functional Setup Manager to plan,
manage, and track your
implementation projects, migrate
setup data, and validate
implementations.

Technical Guides

System
Explain how to install, patch,
administrators,
administer, and customize Oracle
application
Fusion Applications.
developers, and
technical members of
implementation teams

Other Information Sources


My Oracle Support
Oracle customers have access to electronic support through My Oracle Support. For
information, visit the following:
http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit
http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Oracle Fusion Applications 11g Release 8 (11.1.8)

145

Oracle Fusion Applications

Known Issues

Use the My Oracle Support Knowledge Browser to find documents for a product area. You
can search for release-specific information, such as patches, alerts, white papers, and
troubleshooting tips. Other services include health checks, guided life cycle advice, and direct
contact with industry experts through the My Oracle Support Community.

Oracle Enterprise Repository for Oracle Fusion


Applications
Oracle Enterprise Repository for Oracle Fusion Applications provides visibility into serviceoriented architecture assets to help you manage the lifecycle of your software from planning
through implementation, testing, production, and changes. In Oracle Fusion Applications, you
can use the Oracle Enterprise Repository for Oracle Fusion Applications at
http://fusionappsoer.oracle.com for the following:

Technical information about integrating with other applications, including services,


operations, composites, events, and integration tables. The classification scheme
shows the scenarios in which you use the assets, and includes diagrams, schematics,
and links to other technical documentation.

Publishing other technical information such as reusable components, policies,


architecture diagrams, and topology diagrams.

Documentation Accessibility
For information about Oracle's commitment to accessibility, visit the Oracle Accessibility
Program website at http://www.oracle.com/us/corporate/accessibility/index.html

Comments and Suggestions


Your comments are important to us. We encourage you to send us feedback about Oracle
Fusion Applications Help and guides. Please send your suggestions to
oracle_fusion_applications_help_ww_grp@oracle.com. You can use the Send Feedback to
Oracle link in the footer of Oracle Fusion Applications Help.

146

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Known Issues

Change Record
Change
Date

September
10, 2015
June 15, 2015
June 15, 2015
June 15, 2015

Change Information

Section

Change

Run Time Environment Known


Issues
> Common
I nstallation Known Issues
> Platform-Specific Known
Issues
Upgrade Known Issues
> Platform-Specific Known
Issues
Book Addendum

>> Simplified UI
>>> Using Mobile Devices to View Simplified User Interface
(UI) Pages in Portrait Mode
Removed section
>>>>> Windows (Windows is no longer supported for Fusion
Applications for all releases effective June 1,2015)
Removed section
>> Windows (Windows is no longer supported for Fusion
Applications for all releases effective June 1,2015)
Removed section
> Microsoft Windows
> > Running fastartstop.cmd on Microsoft Windows Does Not
Require Double Quotes for Server Suboption (Windows is no
longer supported for Fusion Applications for all releases
effective June 1,2015)
Revised section
> Supported Browsers (added a paragraph about supported
browsers that you can use with UPK)
New sections
>>Oracle Data Integrator (ODI)
>>> Correcting ODI Agent Connections High Availability
>>> Correcting the ESS Callback URL in the ODI ESS
Application
New section
> Primary by Purpose Replaced with Overall Primary in
Customer Center

None

New section
> Oracle Sales Cloud Understanding File-Based Data Import
New section
> Customer Relationship LOV for Contact Points
New section
>>> Sequence of Performing Project Resource Setup Tasks
and Importing Resource Data

None

Removed section

None

March 19,
2015

Introduction

March 19,
2015

Installation Known Issues


> Post Installation Known
Issues

March 5, 2015

Run Time Environment Known


Issues
>Known Issues in Oracle Sales
(11.1.8)
>>Oracle Customer Center
Changed Behavior

March 5, 2015
March 5, 2015
January 23,
2015

January 5,

Associated
Incident
Report

Changed Behavio
> Contact Management
Run Time Environment Known
Issues
>Known Issues in Oracle
Fusion Project Portfolio
Management (11.1.8)
>> Setup
Run Time Environment Known

Oracle Fusion Applications 11g Release 8 (11.1.8)

None
None
None

None
None

None

None
None

147

Oracle Fusion Applications

Change
Date

Known Issues

Change Information

Associated
Incident
Report

Section

Change

Issues
> Common
>> Oracle Business Intelligence
Changed Behavior> Resource
Management

>>> Using Essbase in a Multi-Node Real Application Cluster


(RAC) Oracle Fusion Applications Database Environment
New section
Resource Organization and Role Association Changes

None

Installation Known Issues


> Pre- Installation Known
Issues
Run Time Environment Known
Issues
> Known Issues in Oracle Sales
(11.1.8)
>> Oracle Trading Community
Model
Upgrade Known Issues
> Upgrade Known Issues The
Schema Deploy Tool Fails
When Additional Privileges Are
Granted on the Object to the DB
Roles

New section
>> Enterprise Scheduler Application Missing in the SCM
Domain with Financials Offering
New section
>>> Validation Rules Defined on Contact Object Affecting User
Management Flow

None

New section
>> The Schema Deploy Tool Fails When Additional Privileges
Are Granted on the Object to the DB Roles

None

Removed section
>> Cleanup Postconfigure Not Cleaning Informatica Folder
Properly on Windows

None

Removed section
>> OCM Configuration Fails During Provisioning on Microsoft
Windows

None

Removed section
>> Warning Appears When You Try to Extend an OAM Domain
Created with CIE Installer Using OUI Installer

None

Removed section
>> Addendum to Upgrade Documentation

None

Removed section
>> Installing and Uninstalling Desktop Clients

None

Removed section
>> Microsoft Excel Integration

None

September
26, 2014

Book Addendum
> Oracle Fusion Applications
Desktop Components Installer
Book Addendum
> Oracle ADF Desktop
Integration
Upgrade Known Issues
> Pre-Upgrade Known Issues

New section
>> Addendum to Upgrade Documentation

None

September

Upgrade Known Issues

Revised section

None

2015
January 5,
2015
November 18,
2014
November 18,
2014

November 18,
2014

October 27,
2014
October 27,
2014
October 27,
2014
October 27,
2014
October 27,
2014
October 27,
2014

148

Patch Known Issues


Installation Known Issues
> Platform-Specific Known
Issues
>> Windows
Installation Known Issues
> Platform-Specific Known
Issues
>> Windows
Installation Known Issues
> Post Installation Known
Issues
>> Oracle Identity Management
Upgrade Known Issues
> Pre-Upgrade Known Issues

None

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Change
Date

Known Issues

Change Information

Associated
Incident
Report

Section

Change

26, 2014

> Pre-Upgrade Known Issues

September
26, 2014

Run Time Environment Known


Issues
> Known Issues in Oracle Sales
(11.1.8)
>> Oracle Sales Common
>>> File-Based Data Import
Upgrade Known Issues
> Pre-Upgrade Known Issues

>> Mandatory Patches to Be Downloaded (changed patch


number in first row of table in step 2)
New section
>>>> Detail Attribute Spreadsheets

September 4,
2014
September 4,
2014

September 4,
2014

September 4,
2014
September 4,
2014
July 30, 2014

Revised section
>> Mandatory Patches to Be Downloaded

None

Run Time Environment Known


Issues
>Known Issues in Oracle Sales
(11.1.8)
>>Oracle Application Composer
Run Time Environment Known
Issues
> Known Issues in Oracle
Fusion Project Portfolio
Management (11.1.8)
>> Security
Book Addendum
> Security

New section
>>> Error Occurs When Customizations Are Made

None

New section
>>> Project Execution Role Required for Resource Assignment
Approval Workflow

None

New section
>> Understanding Security in Oracle Fusion Applications

None

Changed Behavior
> Oracle Sales Cloud Work
Management
Upgrade Known Issues
> Pre-Upgrade Known Issues

New section
>> Assessment Objects Accessible Through Groovy Scripting

None

Revised section
>>> Mandatory Patches to Be Downloaded (replaced first three
patches with four new ones)
Revised section
>> Remove WLS Patch PUAM Prior to Upgrade to Release 8
(made patch reference more specific)
Removed section
>>> Oracle Identity Management Provisioning Errors

None

New section
>> Remove WLS Patch PUAM Prior to Upgrade to Release 8
New section
>> Modification Conflicts Occur During Upgrade If WLS Patch
PUAM Was Installed in Release 7
Revised section
>> Mandatory Patches to Be Downloaded (patch numbers
updated and one added for patches to be downloaded to BI
directory, fourth bullet item)

None

July 30, 2014

Upgrade Known Issues


> Pre-Upgrade Known Issues

July 11, 2014

Installation Known Issues


> Platform-Specific Known
Issues
>> IBM AIX
Upgrade Known Issues
>Pre-Upgrade Known Issues
Upgrade Known Issues
>Post Upgrade Known Issues

July 11, 2014


July 11, 2014
June 19, 2014

None

Upgrade Known Issues


> Pre-Upgrade Known Issues

Oracle Fusion Applications 11g Release 8 (11.1.8)

None
None

None
None

149

Oracle Fusion Applications

Change
Date

Known Issues

Change Information

Associated
Incident
Report

Section

Change

June 19, 2014

Upgrade Known Issues


> Pre-Upgrade Known Issues

None

June 19, 2014

Book Addendum
> Oracle Sales

June 19, 2014

Book Addendum
> Oracle Sales
Upgrade Known Issues
> Pre-Upgrade Known Issues

New section
>> Remove Patch 13329969 Prior to Upgrade to Release 8
(11.1.8)
New section
>> Defining Custom Packages, Procedures, and Messages for
Running Custom Validation Logic Against Contracts
New section
>> Task Status Options Not Included in Guides
Revised section
>> Mandatory Patches to Be Downloaded (for patch
17783110, removed workaround to copy W3Q6.jar
Revised section
>> Mandatory Patches to Be Downloaded (Added patch
18153856 to be downloaded to the Language Pack repository.)
New section
>>> Importing Contact Points and Contact Point Preferences
for Account and Other Party Objects
Moved section
>>> Custom OTBI Reports Overwritten During Upgrade
(reference to section by same heading in Pre-Upgrade Known
Issues; moved from Known Issues in Oracle Fusion Human
Capital Management (11.1.8) )
Revised section
>> Mandatory Patches to Be Downloaded (five patches for the
BI directory)
New section
>>> Custom OTBI Reports Overwritten During Upgrade
Revised section
>> Prerequisite Steps for Fusion Applications Upgrade from
11g Release 7 (11.1.7)to 11g Release 8 (11.1.8) (added
sentence to end of description)
New section
>>> Regeneration of Import and Export Artifacts Required
New section
>>> Global Search Subcategories Do Not Filter Search Results

None

New section
>>> Saved Searches for Job Roles Created By Means of Page
Composer

None

New section
>>> Custom OTBI Reports Overwritten During Upgrade

None

May 21, 2014


May 21, 2014

Upgrade Known Issues


> Pre-Upgrade Known Issues

May 21, 2014

Book Addendum
> Oracle Sales

May 21, 2014

Changed Behavior
> Oracle Fusion Compensation

April 28-2014

Upgrade Known Issues


> Pre-Upgrade Known Issues

April 28-2014

Upgrade Known Issues


> Pre-Upgrade Known Issues
>> Human Capital Management
(HCM) Compensation
Upgrade Known Issues
> Pre-Upgrade Known Issues

April 28-2014

April 28-2014
April 28-2014

April 28-2014

April 28-2014

150

Upgrade Known Issues


> Post Upgrade Known Issues
Run Time Environment Known
Issues
> Known Issues in Oracle Sales
(11.1.8)
>> Oracle Sales Common
Run Time Environment Known
Issues
> Known Issues in Oracle Sales
(11.1.8)
>> Oracle Customer Center
Run Time Environment Known
Issues

None
None
None
None
None
None

None
None

None
None

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Change
Date

April 28-2014

April 28-2014

April 28-2014

April 28-2014

April 28-2014
April 14-2014

April 14-2014

April 14-2014

April 14-2014

April 14-2014

Known Issues

Change Information

Associated
Incident
Report

Section

Change

> Known Issues in Oracle


Fusion Human Capital
Management (11.1.8)
>> Compensation
Run Time Environment Known
>Issues in Oracle Fusion
Project Portfolio Management
(11.1.8)
>> Oracle Tap for Oracle
Applications Cloud
Run Time Environment Known
>Issues in Oracle Fusion
Project Portfolio Management
(11.1.8)
>> Oracle Tap for Oracle
Applications Cloud
Run Time Environment Known
Issues
> Known Issues in Oracle
Fusion Supply Chain
Management (11.1.8)
Changed Behavior
> Oracle Fusion Compensation

(reference to section by same heading in Pre-Upgrade Known


Issues)

Book Addendum
> Rotating Log File Space
Usage for PL/SQL
Installation Known Issues
>Platform-Specific Known
Issues
>>IBM AIX
Installation Known Issues
>Platform-Specific Known
Issues
>>Windows
Installation Known Issues
>Platform-Specific Known
Issues
>>Windows
Upgrade Known Issues
> Pre-Upgrade Known Issues
Upgrade Known Issues
> Pre-Upgrade Known Issues

Oracle Fusion Applications 11g Release 8 (11.1.8)

New section
>>> Configuring Oracle Access Manager for Oracle Tap for
Oracle Fusion Project Portfolio Management Cloud

None

New section
>>> Enabling Access to the Projects Menu

None

Revised section
>> Oracle Fusion Supply Chain Managerial Accounting
Security

None

New section
>>> Custom OTBI Reports Overwritten During Upgrade
(reference to section by same heading in Pre-Upgrade Known
Issues)
New section
>>> Managing Rotating Log File Space Usage for PL/SQL
Applications
New section
>>> RDBMS Patch Apply 18154779 Throws Warnings on IBM
AIX on Power Systems (64-bit)

None

New section
>>> Patch Application May Fail on Microsoft Windows Due to
Prerequisite Check "CheckActiveFilesAndExecutables" Failure

None

New section
>>> Patch Application May Fail on Microsoft Windows Due to
MAX_PATH Limitation of 256 Characters

None

Revised section
>> Installation for the Human Capital Management (HCM)
Domain (revised first sentence of problem description: changed
application name to Release Upgrade Orchestrator))
Revised section
>> Oracle Fusion Applications Upgrade Error (revised first
sentence of problem description: changed application name to

None

None
None

None

151

Oracle Fusion Applications

Change
Date

Change Information

Section
April 14-2014

April 14-2014

April 14-2014

April 14-2014

April 7-2014

April 7-2014

Known Issues

Upgrade Known Issues


> Platform-Specific Known
Issues
>> IBM AIX
Upgrade Known Issues
> Platform-Specific Known
Issues
>> Windows
Upgrade Known Issues
> Platform-Specific Known
Issues
>> Windows
Upgrade Known Issues
> Platform-Specific Known
Issues
>> Windows
Installation Known Issues
> Platform-Specific Known
Issues
>> IBM AIX
Upgrade Known Issues
> Pre-Upgrade Known Issues

Associated
Incident
Report
Change
Release Upgrade Orchestrator)
New section
>>> RDBMS Patch Apply 18154779 Throws Warnings on IBM
AIX on Power Systems (64-bit)
New section
>>> Patch Application May Fail on Microsoft Windows Due to
Prerequisite Check "CheckActiveFilesAndExecutables" Failure

None

New section
>>> Patch Application May Fail on Microsoft Windows Due to
MAX_PATH Limitation of 256 Characters

None

Revised section
>> The DEPLOYING BI PUBLISHER ARTIFACTS
Configuration Assistant Fails on Microsoft Windows (revised
first sentence of description for readability)
New section
>> Fusion Applications Provisioning Install on Network File
System Version 3 (NFSv3) Fails on IBM AIX on Power
Systems (64-bit)
Revised section
>> Mandatory Patches to Be Downloaded (changed example
directories for patches Patches 17783110, 18170987, and
17962861)
Revised section
>> FreeMemoryCheck Fails During Upgrade "DowntimePreFA"
Phase on IBM AIX on Power Systems (64-bit) (changed
release 6 to release 7 and release 7 to release 8 in description
and REL7 to REL8 in two places in the code in the resolution)
New section
>>> FreeMemoryCheck Fails During Upgrade
"DowntimePreFA" Phase on IBM AIX on Power Systems (64bit)
New section
>>> CSM Export and Import Fails Due to BI Module Error

None

None

None

April 7-2014

Upgrade Known Issues


> Platform-Specific Known
Issues
>> IBM AIX

April 7-2014

27-March2014

Upgrade Known Issues


> Platform-Specific Known
Issues
>> IBM AIX
Run Time Environment Known
Issues
> Known Issues in Oracle Sales
>> Oracle Base Sales and
Opportunity Management
Upgrade Known Issues
> Pre-Upgrade Known Issues

27-March2014

Upgrade Known Issues


> Pre-Upgrade Known Issues

Revised section
>> Mandatory Patches to Be Downloaded (added steps for
Patch 17783110 and Patch 18170987
Removed section
>> JVM Memory Setting for ESS Cluster and SCM Common

27-March2014

Upgrade Known Issues


> Upgrade Known Issues

New section
>>> FOJ_GRAND_TOTAL_LBM Setting Causes

April 7-2014

152

None

None

None

None

None

None

None

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Change
Date

Change Information

Section
27-March2014

27-March2014

Run Time Environment Known


Issues
>Known Issues in Oracle Sales
(11.1.8)
>>Oracle Sales Analytics

14-March2014

Run Time Environment Known


Issues
> Known Issues in Oracle Sales
(11.1.8)
>> Oracle Territory and Quota
Management
Upgrade Known Issues
> Pre-Upgrade Known Issues

14-March2014

Upgrade Known Issues


> Pre-Upgrade Known Issues

14-March2014

Upgrade Known Issues


> Upgrade Known Issues

14-March2014

Upgrade Known Issues


> Upgrade Known Issues

14-March2014

Upgrade Known Issues


> Upgrade Known Issues

14-March2014

Run Time Environment Known


Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Sales Common
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Sales Common
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Application

14-March2014

14-March2014

Known Issues

Oracle Fusion Applications 11g Release 8 (11.1.8)

Associated
Incident
Report
Change
Incompatibility Issues
Moved sections
>>> Sample Reports (moved from Run Time Environment
Known Issues > Known Issues in Oracle Sales (11.1.8) >>
Oracle Sales Forecasting >>> Reports)
>>> Change Report Not Updated When Adjustments Are
Removed (moved from Run Time Environment Known Issues >
Known Issues in Oracle Sales (11.1.8) >> Oracle Sales
Forecasting >>> Reports)
New section
>>> Limitations on Importing and Exporting Territory
Geography Zones

None

None

Removed section
>> Set LBR_PRESENT to True on Primordial Host

None

Revised section
>> Prerequisite Steps for Fusion Applications Upgrade from
11g Release 7 (11.1.7)to 11g Release 8 (11.1.8) (previously
HCM Version Must Be 7.7 or Later to Perform Upgrade)
Removed section
>> Error Applying DBClient Patches During Release 8 Upgrade
Applying Pre-PSA Middleware Patches Step
Removed section
>> GUI Mode Lang Pack Install Failure

None

Removed section
>> Validate Domains Directories Step Fails on Non-Scaled Out
Hosts
Moved section
>>>Global Search and Regional Keyword Search
Disabled(formerly second issue in Known Issues in Oracle
Sales (11.1.8))

None

Moved section
>>> Deep Linking to Specific Oracle Sales Pages
(formerly third issue in Known Issues in Oracle Sales (11.1.8))

None

Moved section
>>> Tree Node Doesnt Expand Once Collapsed (moved from
Known Issues in Oracle Sales (11.1.8) > Assessments and
removed Assessments heading)

None

None
None

None

153

Oracle Fusion Applications

Change
Date

Change Information

Section
14-March2014

14-March2014

14-March2014

14-March2014

14-March2014

14-March2014

14-March2014

14-March2014

14-March2014

154

Known Issues

Composer
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>>Oracle Sales Analytics
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>>Oracle Sales Analytics
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Base Sales and
Opportunity Management
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Contact and Lead
Management
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Customer Center
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Customer Center
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Customer Center
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Customer Center
Run Time Environment Known
Issues

Associated
Incident
Report
Change
New section
>>> Incorrect Metric Calculations for Days Stalled and # of
Days to Close in CRM Historical Pipeline Subject Area

None

New section
>>> My Key Contacts Widget Removed from Sales Dashboard

None

New section
>>> My Key Contacts Widget Removed from Sales Dashboard
(references same issue in Oracle Sales Analytics)

None

Moved section
>>> Contact Search (formerly first section in Known Issues in
Oracle Sales (11.1.8))

None

New section
>>> Account Hierarchy Print Does Not Work

None

New section
>>> Parent Account Field and Industry Field Are Missing in
Oracle Application Composer

None

New section
>>> Create Account in Simplified UI May Give Nested Binding
Error

None

New section
>>> Cannot Display Existing Sales Account Custom Child or
Related Objects in Account Custom Subtab in Simplified UI

None

New section
>>> Cannot Add Contact on Account Relationships Tab in

None

Oracle Fusion Applications 11g Release 8 (11.1.8)

Oracle Fusion Applications

Change
Date

14-March2014

14-March2014

14-March2014

14-March2014

14-March2014

14-March2014

Known Issues

Change Information

Associated
Incident
Report

Section

Change

> Known Issues in Oracle


Sales (11.1.8)
>> Oracle Customer Center
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Customer Center
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Customer Center
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Customer Center
Run Time Environment Known
Issues
> Known Issues in Oracle
Sales (11.1.8)
>> Oracle Customer Center
Run Time Issues Known Issues
> Known Issues in Oracle
Fusion Supply Chain
Management (11.1.8)
>> Key Word Search in Oracle
Fusion Supply Chain
Management
Changed Behavior
> Oracle Enterprise Contracts

Simplified Ui

Oracle Fusion Applications 11g Release 8 (11.1.8)

New section
>>> Unable to Delete Account Attachments

None

New section
>>> Unable to Delete Account Attachments

None

New section
>>> Customer Analysis Tab Is Trunctated in iPad

None

New section
>>> No drill down from contact relationships tab in simplified UI

None

Removed section
>>> Key Word Search for Items

None

New section
>> Migrate Contract Users to Resources to Retain Access to
Enterprise Contracts

None

155