Skills Assessment Questionnaire (SAQ)

This Skills Assessment Questionnaire (SAQ) is designed to capture your strengths and skills, and to help our writers
get an insight into your profile. We urge you to fill in any information that might not be present in your existing CV.
Please do not cut and paste duplicate information from your existing CV.
Name, contact details
and other particulars.

Name: Ezzat Kassab

Address to mention in resume: Saida - Lebanon
Personal E-mail ID: ezzat_k@hotmail.com

Alternate E-mail ID (this is required):

ezzatk59@gmail.com
Mobile No (include country code): +96170916070

Alternate Mobile No:

Land Line (with country & STD code: +9617738372

Date of birth: August 9th , 1979 Nationality: Lebanese

Languages known: Arabic,

English
Passport No: LR0024804

valid till 2021

Visa status (if you are an expat):

Total professional work-experience: 10 years & 0 months

Location Preference (skip if no particular preference)
Your current industry &
designation.

Your current Industry / Field: (Eg: Media, Healthcare, Finance, IT, ITes, Automobile,
Hospitality, Telecom etc.) IT
Your current Designation and / or Function: (Eg: Sales Executive, Business
Development Manager, Purchase Head, CFO, Project Manager etc.) Project Manager

Your objective.

Your target Industry / Field: IT

Your target Designation / Role: Project Manager, IT

Tell us about your

personality traits & soft
skills that make you a
strong candidate.

a)

Goog Communicator

b)

Problem Solver

c)

Manage Time Efficently

d)

Great Team Player

e)

Work under pressure

Which are your

strongest areas of hard
skills / expertise /
technical knowledge /
experience? (Please
mention your key
technical / functional /
professional skills only)

a)

Good at Planing and Scheduling

b)

Managing of Risks and Issues

c)

Vendor Management

d)

Customer Relation Management

e)

System Integration

Significant trainings you

have undergone? (Please
mention year and location
too. Also mention
Certifications, Professional
Affiliations & Memberships)

a)

Project Management Professional PMP, Kuwait, 2013

b)

HP Replication Solution for HP StorageWorks EVA, United Kingdom ,2008

c)

Managing the HP StorageWorks XP Disk Array, HP Center, Dubai ,2011

d)

ServiceGuard, HP Center, Egypt ,2008

Manager, Operation Manager

e)

PMP Certification

f)

ITIL V3 Certification

g) Oracle Certified Professional

h) HP Certified
i)

EMC Certified

Have you attended any

significant seminars or
workshops? (Also
mention about papers
published / presented)

a)

b)

c)

International Experience
(answer only if you have
ONSITE work experience)

How many years of international experience do you have? 7

Please indicate the international offices you have worked in, and their locations
(city/country). International Turnkey Systems, Kuwait, UAE, KSA, Bahrain,

Ghana, Liberia, Pakistan, Bangladesh

Technical Skills (for IT,

Software, Hardware and
Telecom candidates)
(Mention Hardware,
Operating Systems,
Languages, Databases,
Tools etc.)

MS Porject, MS EPM, HP-UX, Linux, VMWare, Windows, Oracle, HP Storage MSL, EVA,
XP. EMC Storage Clariion, VNX, DataDomain. HP Data Protector , EMC Networker , HP
Proliant and Blade Servers, Remedy, Salesforce

Other Information
(answer only if applicable)

Anything in your work experience that you do NOT want to emphasize? Please
state the reason
Any gaps in your career? Please state the reason too.
Any additional information that you would like to provide.

Details of Work Experience (Start with the most recent company first. If you have worked in more than 4 companies, please continue in space provided in the last page.
Particularly, please fill in information that you have not covered in your existing CV. Giving the responsibilities in detail will help us project your abilities better):
Work Experience 1

Work Experience 2

Work Experience 3

Work Experience 4

Company Name

International Turnkey Systems

International Turnkey Systems

International Turnkey Systems

International Turnkey Systems

Location

Lebanon

Lebanon

Lebanon

Lebanon

Your Designation

Project Manager

Technical Consultant

Senior Customer Services Engineer

Customer Services Engineer

Duration (MMM / YYYY to MMM /

YYYY)

01/2013 to 08/2016

01/2010 to 12/2012

01/2008 to 12/2009

09/2006 to 12/2007

The designation you report to?

PMO

PS Manager

RSD Manager

RSD Manager

No. of employees reporting to you

Responsibilities

a)

(In case you do not

recall the points
easily, you can refer
to your year-end
appraisal forms, list of
responsibilities
provided by the
company, etc.)

Executing projects while adhering

to the project plans, tasks,
deliverables, accountability,
milestones and timelines

Prepared SOWs covering the

purchased service and ensuring
customer requirements are met as
per the proposal and contract terms.

Installed, Configured, and Supported

UNIX and SAN data centre
environments

Unix and Linux System

Administration

b)

Prioritizing projects, resource

assignments and progress
monitoring, as well as ensuring an
excellent degree of quality by
enhancing PMO practices, process,
governance, and tools to solidify
successful project results

Achieved high satisfaction rate with

the solutions working on for
customers by meeting their
expectations using technology best
practices

Provided Onsite and Remote support

and continuously tracking of all
customers feedback and
coordination between several
departments

SAN and Storage installation and

support

c)

Identifying, analysing and

managing project risks by ensuring
timely escalation and resolution as
appropriate and needed

Assisted sales team in identifying

opportunities and developing
proposals

Implemented and supported High

Availability systems, including
installation of HP-UX Cluster, RAC
Cluster/CFS, HP-UX OS, HP 9000,
Integrity and Blade servers

L1/L2/L3 support

d)

Effectively communicating
throughout project lifecycle in a
timely and transparent manner

Used my negotiation skills to receive

good discounts on prices from
vendors

Implemented SAS/NAS storage

technologies such as HP and EMC
(3Par, EVA, CLARiiON, VNX, FCSAN, iSCSI, CIFS)

Software and hardware installation,

updates, and maintenance

e)

Regularly reporting to senior

management of updates, progress
and status of the running projects

Utilized vendors tools effectively to

build solutions that fits customer
needs and budget while securing a
high profit out of it

Installed and Configured Enterprise

Backup Solutions ( NetBackup,
Networker, Data Domain, Data
Protector) and replication solutions

Oracle DB installation and Upgrades

f)

Dealing with high pressure by

Delivered consultancy in areas of

Describe your
greatest
accomplishments /
performance
highlights in the
company.
(Please try to quantify
the results you
produced in numerical
or other specific
terms.)

managing multi projects in parallel

high end disk arrays, Storage Area

Networks, high available solutions,
disaster tolerant solutions and
backup solutions

g)

Using different tools for managing

the plan, schedule, resource
utilization and milestones

a)

Managed more than 40 projects

successfully

Became point of contact for our

sales team on advises for solution
proposal

Achieved many technical

certifications from different vendors

Resolved customer problems in an

efficient and within SLA resolution
timeframe

b)

Achevied recognitions from PMO

department

Lead technical team onsite for

different projects implementation

Utilized different technical tools for

analysing customer problems

Became customers first point of

contact for critical cases they faced

c)

Solved many issues and provided

workarounds to overcome obstacle
during the execution phase for
many projects

d)

Managed 3 mega projects of more

than 1 million $ value

e)

Improved the accuracy of progress

reporting by applying weight
indicators based on duration and
dependencies of tasks in project
scheduling

f)

Educational Details (Please mention all the qualifications starting with the most recent one):
Qualification (Degree / Diploma)

Specialization

Name of the
College, University

Duration and year

of passing

Class / CGPA / %
Scored

Achievements/
Special remarks

a)

Master of Sciense M.Sc.

Computer Systems and

Networks

Donetsk National
Technical University

1.5 years, completed in

2003

with Honours

b)

Bachelor of Engineering B.E.

Computer Engineering

Donetsk National
Technical University

4 years, completed in
2002

with Honours

c)

Projects Handled (applicable for all professionals; and especially for IT / Software / Hardware / Telecom / Engineering / Construction professionals):

Project 1

Project 2

Project 3

Project 4

Project Title

Data Centre Relocation

Client & Location

ZAIN, Iraq

Duration

1 year

Your Total Team Size

(mention no of
subordinates separately)

10

Project Value (If

applicable then specify
value & currency)

1.5 Million $

Technologies used
(Platform / OS,
Language(s) / Tools /
Packages)

HP/EMC/Dell , Solaris/Unix, Linux,

Storages and SAN devices , Servers
and Backup HW

Description of project
(Mention details of
project only. Your
responsibilities are to be
mentioned below)

Relocation complete Data Centre from

Kuwait to Basra and Baghdad in Iraq

Your Official Role (Eg:

Team Lead, Project
Manager etc)

Project Manager

Your responsibilities
and contributions

Lead all aspects of the project from

initiation till signoff. Communicating
with many stakeholders involved
including ZAIN Iraq, EMC, Huawei,
Nokia Simens

Details of any other IT Projects

Details of work experience in any other company (Please give the information in the format as in Work Experience Table)
(Note: For any additional projects that you deem significant, please use a second blank Skills Assessment Questionnaire (SAQ) form and fill only those fields in which your
require to write the additional data)