MBA 05/RA 040 ‘Naan eT TSemester M.B.A. Examination, January 2009 (Common to 2005 and 2007 Scheme) (New Scheme) Business Administration ‘Managerial Communication Time : 3 Hours Max. Marks : 75 Instructions : 1) Answer all Sections, 2) Write with elarity and be precise SECTION ~ A ‘Answer all questions. Each question carries six marks. (5x6=30) ¥+ leery explain communication process. What are the objectives of communication ? 2 Discuss how effective communication system helps problem. solving processes. ++ Wit leter to directs, marketing, Bajj Auto Ld, clearly outlining deficiencies in menage outletas experienced by you and asking him to take immediate someting measuees, 4 What is a business presentation ? What are the significant aspects of a 00d presentation ? > What persuasive communication? Diseuss the nee for and process. of persuasive communication, SECTION ~ B Answer any three questions, Each carvies ten marks. (3x10=30) 6 Wen patrol of effective communication in developing an effective organisation? Nite briefly on Intrapersonal, Interpersonal, Intra group and fae group communication, 7- A successful organisation is having problems of trust between employees and raver. A new HR Manager looks at this as abotloneck av the opraeoeen es ‘undergo alot or changes o fit into the new organisational busincscemreawen Pro.MBA 05/RA 040 Aeon a 10. rt Cutline the contents of a business report. Asked to give a report on competition faced by consumer product organisation. Discuss the overall contents of the report, ‘What are the various contexts where in presentations are required to be made 7 Asked to make presentation to Board of Directors on the “future perspectives” for ‘he company. Discuss how will you go about ‘Taking aclue from various effective communicators you have come across, outline the specific qualities ofthese speakers which change the mind of the recelvers, Case study (Compulsory) : (x18=15) Systems Software Lid. isa leading software company amongst a number of smal sofware companies based ata district headquarter of Kamatake, This company has allits clientele based in USA. The recent economie crisis has hit the companies Customers hard and as result number of orders already received stand cancelled, ‘Future orders are just trickling in. Anand Joshi, Managing Director finds a gloomy ‘Aim executive assistant to Managing Director you have been asked to prepare a Sronage written speech which will help Anand joshi address his 100 odd stength of software personnel. ‘Arrange to write an address (not exceeding two pages) and suggest the day, time, venue and other details,MBA 05/RA 020 ‘NCE M.B.A. I Semester Examination, January 2009 (New Scheme) Business Administration (Organisational Behaviour (Common to 2005 and 2007 Scheme) ‘Time : 3 Hours ‘Max. Marks : 75 SECTION ~ A Answer all questions. Each question carties six marks. (5x6=30) 1, Behaviour is predictable, hence there is no need to formally study organisational behviour-Comment. 2. What is cognitive dissonance ? 3. What are Myers-Briggs Type indicators ? 4, Define, group thinking and list out its impact on the quality of decisions. 5. What do you mean by Leaming Organisation ? SECTION - B ‘Answer any three questions. Each question carries ten marks. (3x10=30) 6. Define personality and explain its determinants, 7. Explain the determinants of organisational culture and indicate their impact on “organisational productivity, 8, Distinguish between attitudes, perception and explain their determinants. 9. Discuss the causes and consequences of job stress, 10. Explain any two theories of learning and its impact on behaviour, Pro,MBA 05/RA 020 2 (una SECTION ~c 1, Case Study . (1x15=15) Read the following case and answer the questions given Schneider National is a Green Bay, Wisconsin-based transportation aad logisties firm. Begun in 1935, the private company novr operates 14,000 trucks and 40,000 ‘rales that haul freight 5 million miles per day. Revenues are approximately $2.4 billion a year. ‘The company has had only three leaders. The first was the founder; second was his Son, Donald and ia August 2002, the first on-family member took the helm when Chris Lofgren was made CEO, replacing Schneider, who was 67 years old. But it asn't as if the company wasn’t making preparations for executive leadership on Schneider tid his board of director n 1988 that their primary task was finding 4 successor. Lofgren joined the company in 1994 as a vice president and became Chief operating officer in 2000. After being appointed COO, Lofgren began to lay the framework forthe six-person executive group that today shares many ofthe company’s strategic responsibilities. Everyone who knows Don Schneider concedes that he's a tough act to follow. “Don isan icon” says another top Schneider executive, “He probably commands ‘nore respect in transportation and logistics than anybody inthe industry." Says Lofgren, “Our approach has been to put together an executive team that has a ser OF skills, perspectives and experiences that, when you put that team together, is broader and bigger than Don Schneider” The idea, according to Lofgren, is to have individuals with product line of functional focus, while maintaining their over-sight of those areas, develop a sense of responsibility for the financial Performance of the whote company. “If you have people who aren't taking an enterprise solution, their only roleis their function or their business, then ulkimately ithas to goto someone who's going to referee the points of tension,” says Lofpren ‘And Lofgren has no intention of playing the referee role,MBA 05/RA 030 ‘RU A A A I Semester M.B.A. Examination, January 2009 (New Scheme) Business Administration Business Environment (Common to 2005 & 2007 Scheme} ‘Time :3 Hours ‘Max. Marks : 75 Answer all questions. Bach question carries six marks. (sx 1 2. 3. 4 5. SECTION ~ A 30) Discuss the role of cultural factors in promoting business and entrepreneurship. Give illustrations of bad corporate governance. ‘What are the implications of the delining share of agriculture in Indias GDP ? Explain the functioning of National stake exchange. ‘Outline the recent trends in Indian companies acquiring Foreign companies. SECTION - B Answer any three questions. Bach question carries ten marks. (310-30) 6. 1, Explain the recent SEZ policy ofthe Government of India, ‘Analyse the trends in India’s GDP and percapital income in the last two decodes of economic libralization [Discuss the recent measures to improve the performance of public enterprises and the new policy enitiatives regarding privatisation, Discuss the shifts and changes in lifestyle conservent upon liberalization of indian economy, ‘Why does Malaysia, a smaller country as compared to India, attract more FDI ? Discuss. SECTION ~ C Case Study ~ Compulsory 1s ‘Draw up a stake holder map for HLL or ITC and identify intemal and external stake holders and elements of the indirect action environment.MBA 05/RA 060 A A I Semester M.B.A. Examination, January 2009 (Common to 2005 and 2007 Scheme) Business Administration ‘Managerial Economics ‘Time :3 Hours ‘Max. Marks :75 SECTION ~ A ‘Answer all questions. Each question carries six marks, (5x6=30) 1) Why is the demand for the durable Goods less stable than the demand for non- durable goods ? 2) What is Marginal Rate of Substitution (MRS) ? Give an example. 3) What aze the advantages and disadvantages of Regression analysis in demand forecasting ? 4) What are the characteristics ofa short-run production function ? '5) What is the social cost of Monopoly ? SECTION -B Answer any three questions. Each question caries ten marks. (3x10=30) 6) The demand function of a product is given by Qq= 120 - 20p, (where d = demand, p= price) 2) Derive the demand schedule from p=Rs, 010 Rs. 8 1) Find the point elasticity at Rs. 5 and arc elasticity between Rs. 6 and Rs. 7. 17) The seasonal indices of a consumer product is given as 5 Quarter 1 it a v [Seasonal Index | 95 90 so | 1s If the total sales in the first quarter of a year is Rs. 10,000, find how much is the demand expected for the remaining quarters ? oooMBA O05/RA. 060 8) What is Return to Scale ? With example explain the various types of return to scale. G {9) Explain and show the price and output determination under Monopolistic competition 10) Explain the characteristics of phases of Business cycle, SECTION - C 11) Case analysis (Compulsory) as Given the total cost funetion ; T 1000 + 106 ~0.997 +0.04 @3 Find the rate of output that results in minimum average variable cost.7 ? MBA 05/RA 010 Re RO ea I Semester M.B.A. Examination, January 2009 (Common to 2005 and 2007 Scheme) (New Scheme) Business Administration Management Concepts and Theories Time :3 Hours ‘Max. Marks : 75 PART: Answer all questions. Each question carries six marks, 1) Why is management called a profession ? 2) Distinguish between standing plans and single use plans. 3) What is MBO ? How is Goal setting done in MBO ? 4) What are Hygiene factors and motivators in Herzberg's Two-factor theory of ‘motivation. 5) List the dysfunctional consequences of bureaucratic controls ? PART B. Answer any three questions. Bach question carries tem marks. 66) Discuss the process of rational decision making and limitations to it as pointed out by ‘Satificing’ concept of Herbert and Simon 7) Discuss the achievement theory of motivation 8) Distinguish between product, functional and matrix organization structures. 9) Describe the various accounting and non-accounting control techniques, 10) What factors contribute to leadership effectiveness ? Discuss in detail PART-C 11) Case Study (Compulsory) : 18 Raj Gopalan, Anil and Deepshikha have something in common, They all were promoted within their organizations into management positions. And each found the transition a challenge. P10.MBA O5/RA 010 ‘ER Unto 2 oom and the whole conversation changes, People don’t want to be as open With you when you become the boss." 4) Doyouthinkit's easier or harder to be Promoted interally nto a formal leadership Position than to come into it a an outsider ? Explain, eeeMBA 0S/RA 050 moore I Semester M.B.A. Examination, January 2009 (New Syllabus) Business Administration Managerial Accounting (Common to 2005 and 2007 Scheme) ‘Time :3 Hours Max. Marks : 75 SECTION A ‘Answer all questions. Each question carries six marks (5x6=30) 1, Define ‘Accounting Entity’ and ‘Going Concern’ concepts. 2. What is “Funds from operations’ ? How is it computed ? 3. Explain the different elements of cost. 4, The inputs put into a process in March were as follows Units Rs. Materials 1,000 2,000 Labour 4,000 Overheads 3,000 Outputs from the process amounted to 920 units, The normal loss is 10% of the inputs of materials. The loss of materials in process is not sol. Calculate the average cost per unit for units reaching the end of this process 5. Last year the cost of 2500 meters of material was 27,500. Next year the price of ‘material is expected to rise by 10% and discounts of 12% of the new purchase price are being offered. Assuming all discounts are to be earned, what will be the standard cost per unit and in total of material be next year ? SECTION ~ B Answer any three questions. Each question carries 10 marks. (3x10=30) 6. From the following activities of X Ltd for the year ending 31-03-2007, compute net cash from operating activities, X Lid made a profit of Rs. 1,85,000 after considering the following : Rs. 1) Depreciation on fixed assets 5,000 2) Profit on sale of buildings 10,000 3) Loss on sale of machinery 4,000 Pxr0.MBA OS/RA 050 2 Neeru M 4) Provision for taxation 30,000 i 5) Provision for doubtful debts 500 6) Transfer to General Reserve. 12,000 7) Goodwill written off 2,000 Petty nen, = com Creditors 12,000, 9,000 Bills Receivable 7,000 4,000 one im mn Outstanding Expenses 4,000 2,000 Pertnpecr SMD tm | Shares of Rs, 100 each. From the following ledger account balances on Share Capital (in shares of Rs,100 each) 35.00,000 Fixed Assets - Gross Block 60,30,000 { Depreciation 15,07,500 General Reserve 10,00,000 Profit and Loss Ale (Cx) 4,36,500 Loose Tools 4,00,000 Sundry Debtors 5.10,000 Sundry Creditors 2,00,000 Tovestments 12,00,000 Preliminary expenses 100,000 | Staff Provident Fund 3,00,000 | 9% Debentures 10,00,000, | Bank overdraft 3.75,000 Unclaimed dividend 25,000 Advance Income Tax 2,50,000 ‘Cash 140,000 Inventory 1,65,000 Capital work-in-progress 49,000 Unsecured loan 3,00,000,Provisions 2,00,000 Contingent liability - Income tax disputed by the company 50,000 Following is Balance Sheet of Akash Ltd as on 31-03-2007 Liabilities Amount Assets Amount Eq. Share capital 80,000 Goodwill at cost 48,000 Capital Reserve 20,000 Fixed Assets 1,12,000 10% Mortgage Loan 64,000 Stock 20,000 Trade Creditors 30,000 Debtors 28,000 Bank Overdraft 10,000 Marketable securities 8,000 Provision for taxation 16,000 Cash in hand 24,000 Profit and Loss Ale 24,000 Preliminary expenses 4,000 2,44,000 244,000 Sales during the year amounted to Rs. 2,00,000, Gross Profit margin is 25% on sales. Stock and Debtors on 1-4-2006 were 30,000 and 20,000 respectively. Calculate : 1) Current Ratio 2) Acid Test Ratio 3) Debt Equity Ratio 4) Stock Tumover Ratio 5) Debtors Turnover Ratio. Prepare cost sheet from the following details ‘Onening inventory (1-4-06) Raw - materials 30,000 ‘Work-in-progress 48,100 Finished goods 68.400 ‘Closing inventory (31-3-07) Raw -materials 35,000 Work-in-progress 40,100 Finished goods 1,08,000 Raw -materials purchased —_3,60,000 Productive wages 90,000 Machine hours worked 221,600 hes Machine hour rate Rs. 7.50 per hour MBA OS/RA 050MBA 0S/RA 050 + Chargeable Expenses 82,000 Selling overheads Rs. 4.50 per unit Units sold 8,000 units Units produced 8,200 units Office and administration Overheads Rs. 5.00 per unit Selling price per unit Rs. 105 10, The trading results of Manish Stores, for the last two years were as under Year Sales (Rs) Profit (Rs.) 2005 14,40,000 1,08,000 2006 16,80,000_1,56,000 Assuming that the capital structure and the selling price remains the same, calculate 1) PIV Ratio 2) Break Even Point 3) Margin of Safety of 2005 and 2006 4) Sales required to earn a desired profit of Rs. 1,80,000 5) Profit a sales of Rs, 15,00,000. SECTION - C Case study : (Compulsory) xt 11, ACompany, producing 80,000 units of product ‘B’ working at 80% capacity receives sn order from foreign dealer for 20,000 units at Rs, 100 per unit, although the iocal sales price is Rs, 180 per unit. ‘The present cost sheet is given below Materials Labour Skilled (fixed) ‘Unskilled (Variable) ‘Variable overheads Fixed overheads S883 8F Rs, 140 per unit ) Advise the management whether 10 accept the foreign order or not. 'b) What will be your advice ifthe same order had come from a local merchant ?