Annexures

Questionnaire:

QUESTIONNAIRE A
(For Members of the Participative Fora)
1) Do you consult with the Union officials about all problems coming within the
purview of the Council?
a) Always
b) Often
c) Sometimes
d) Rarely
e) Never

2) How do you administer the welfare and safety measures?

a) As per statutory provisions
b) As per the insistence of Unions
c) As per need and requirement of the operation
d) After detailed discussion and review of the causes of accident in the shop council and
after involvement of Union for selection of welfare items
e) Management takes its own decision and participative fora have no say

3) What role do you play to implement the Shop Council, Joint Council and Works
Committee decisions?
a) Insist to follow up the pending points
b) Compliance of Decisions
c) Effective discussions
d) Effective Arguments on Unresolved Issues
e) Alienated form of Participation

4) How often are the Shop Council, Joint Council and Works Committee meetings
postponed?
a) Mostly
b) Often
c) Sometimes



d) Rarely
e) Never

5) What is the effect of any change in leadership of the Union on the Shop Council, Joint
Council and Works Committee?
a) Very serious impact
b) Some impact
c) Very little impact
d) No Impact

6) How often does the Union take the initiative to summon the Shop Council, Joint
Council and Works Committee?
a) Always
b) Often
c) Sometimes
d) Rarely
e) Never

7) Does the Union use the Shop Council, Joint Council and Works Committee for Trade
Union bargaining?
a) Always
b) Often
c) Sometimes
d) Rarely
e) Never

8) Is Shop Council, Joint Council and Works Committee necessary?

a) Very essential
b) Essential to a large extent
c) Essential to some extent
d) Just required
e) Not required

9) What does Shop Council, Joint Council and Works Committee aim to achieve?



a) Productivity
b) Democratic platform
c) Industrial Relations
d) Consistency for decision taking
e) Routine Functions

10) How the outlook of the Management changed during the last few years?
a) Initially Union was strong and did not allow management to influence the working
b) Unions have become soften
c) Off late management has control over the functioning of the fora
d) Not much outlook of the management changed
e) Management always took it casually

11) How far has the outlook of the Union changed in recent years?
a) Not changed at all
b) Changed to some extent
c) Changed Significantly
d) Changed to a large extent
e) Completely Changed

12) Does Shop Council, Joint Council and Works Committee in your opinion help
increase productivity and foster industrial prosperity?
a) Always
b) To a Great extent
c) To some extent
d) Very little
e) Not at all

13) What are the reasons for the failure if there has been any failure?
a) Influence from management
b) Influence by the union
c) Inter Union Rivalry
d) Rivalry among the participating members
e) Lack of Trust



14) Has workers education had any effect on the outlook of the workers?
a) Had very significant effect
b) To a large extent
c) To some extent
d) Works on Paper only
e) Mere formality

15) How far formalities stood in the way of implementing Shop Council, Joint Council
and Works Committee decisions?
a) Always
b) To a Great extent
c) To some extent
d) Very little
e) Not at all

16) To what extent have Management Members the freedom to express their opinions in
the Shop Council, Joint Council and Works Committee?
a) Freely and openly
b) To a Great extent
c) To some extent
d) Very little
e) Not at all

17) How in your opinion, can the functioning of the Shop Council, Joint Council and
Works Committee be improved?
a) More autonomy
b) Implementing agreed points
c) Closer coordination
d) Financial rewards
e) Recognition and non-financial incentives

18) To what extent does the Shop Council, Joint Council and Works Committee minimize
labour management friction and build up healthy industrial relation relations?



a) Always minimize
b) To a Great extent
c) To some extent
d) Very little
e) Not at all

19) What in your opinion are the essential conditions to ensure the successful working of
the scheme of workers participation in management?
a) More autonomy
b) More Involvement in Decision Making
c) Recognition by inviting them in public functions
d) Engaging promotions/DPC
e) Recognizing Suggestions




QUESTIONNAIRE B
(For trade Union Representatives)
1) What categories of workers are selected to the Shop Council?
Upto 1st line supervisors,
Upto Managers
All employees

2) What categories of workers are selected to the Joint Council?

Upto 1st line supervisors,
Upto Managers
All employees

3) What categories of workers are selected to the Works Committee?

Upto 1st line supervisors,
Upto Managers
All employees

4) How do the Union representatives function in the Shop Council, Joint Council and
Works Committee?
As a team
As Individual

5) Does there occur any difference of opinion among the members?

Frequent
Not always
Not at all

6) How does the Union maintain close harmony among its members who are represented
in the Shop Council, Joint Council and Works Committee?
By Counseling the Members frequently
By effective discussion with management representatives
Union use bargaining process in this regard
Any other way please comment______________________________



7) What is the basis of such a selection?

Education
Experience or background
Dynamism
Groupism

8) How do the Union representatives elicit information from the Management?

Direct Questions
Indirect questions
Through conversation
Through written question

9) What has been the attitude of the Management to give information?

Indifferent
Reasonably good
Cooperative

10) If the attitude has been indifferent, what in your opinion is the reason to adopt such
an attitude?
Lack of confidence
Lack of information
Lack of policy

11) What is the managements attitude when problems relating to shop council are posed?
Indifferent
Non-Cooperative
Cooperative
Reasonably co-operative

12) How is safety and welfare measures administered?

Jointly
By Management




13) How often the policies on welfare and safety measures are changed?
Frequently
When exception cases
Occur
Never

14) Who wants to change the policies adopted for welfare measureswhy?
Union
Management

15) Are the decisions taken on safety and welfare measures implemented?
Yes
No
Not all

16) Why these decisions are not implemented?

Poor response from the management
Lack of seriousness from the participating members from workmen
Lack

of

seriousness

from

the

participating

members

from

Management

Representative.
Lack of seriousness from the participating members from both Workmen and
Management Representative.
Due to other reasons and poor control of management on other departments like Civil,
Electrical, Production and Personnel Department

17) How often does the Shop Council, Joint Council and Works Committee meet?
Always
Often
Sometimes
Rarely
Never

18) Were there occasions when the meetings had to be postponed due to lack of quorum?
Mostly



 Often
Sometimes
Rarely
Never

19) Did the change in personnel both in the Management and the Union side show any
effect on the functioning of the council?
Mostly
Often
Sometimes
Rarely
Never

20) How does change in the leadership of the Union affect the working of the Joint
Council?
Mostly
Often
Sometimes
Rarely
Never

21) Do you believe that the concept of All India Federation of Trade Unions and Top
Management through Apex Joint Council, Bipartite Committee, and other fora like
Project Joint Council (Four Monthly Meetings) and Works Committee can foster
industrial growth in our country?
Please give your views_______________________________________________

22) How far the Union has changed its outlook during the last 15 years regarding
industrial problems?
Please give your views_______________________________________________

23) Has the functioning of the Council any adverse effects on collective bargaining?
Please give your views_______________________________________________




24) What change has been there, in the outlook of the management to industrial problems
during the last 15 years?
Please give your views_______________________________________________

25) Are these changes in outlook good for the proper functioning of the Participative
fora?
Please give your views_______________________________________________




QUESTIONNAIRE C
(For Management Representatives)
1) How many trade unions function in your Industry?
a) Single Union
b) Two Unions
c) More than two Unions

2) How long have they been functioning?

a) Since inception of the organization
b) For last two decades
c) For last one decade
d) For last 5 years
e) Recently constituted
How many of them are recognized? ____________________________________

3) Does Works-Committee exist in your Industry?

a) Yes
b) No

4) What is the approach of the unions in the works-committee?

a) Have influence for all the decisions
b) Have influence for most of the decisions
c) Have influence for some decisions
d) Have no influence

5) What is the approach of the unions in the Shop Council?

a) Have influence for all the decisions
b) Have influence for most of the decisions
c) Have influence for some decisions
d) Have no influence

6) What is the approach of the unions in the Project Joint Council/Four Monthly
Meetings?



a) Have influence for all the decisions

b) Have influence for most of the decisions
c) Have influence for some decisions
d) Have no influence

7) Do you discuss problems and policies affecting productivity in this Committee?

a) Always
b) Often
c) Sometimes
d) Rarely
e) Never

8) Have you got any suggestion scheme?

a) Yes
b) No

9) How do you rate Suggestion Scheme?

a) Very Effective
b) Greatly Effective
c) Somewhat Effective
d) Little Effective
e) Not Effective

10) Does the union cooperate to implement awards and agreements? If so how and to
what extent?
a) Always
b) Often
c) Sometimes
d) Rarely
e) Never

11) Do you discuss living and working conditions in this committee?

a) Always
b) Often



c) Sometimes
d) Rarely
e) Never

12) How can better production be achieved? Please, outline your ideas and list your
suggestions.
Please give your views_______________________________________________

13) To what extent better industrial relations, in your opinion, can help to achieve it?
Please give your views_______________________________________________

14) How can better industrial relations be maintained? Please, list your ideas and
suggestions.
Please give your views_______________________________________________

15) Do you agree with the concept of the worker being considered as a partner in the
Industry?
a) Yes
b) No

16) Will taking the workers unions into confidence help maintain better industrial
relations and high productivity?
a) Yes
b) No
17) Can the workers unions be taken into confidence regarding the activities of the
organization in all fields?
a) Yes
b) No

18) If not, can the field in which the union may be taken into confidence, be divided as:
(i) To discuss
(a) Modification of standing orders
(b) Retrenchment
(c) Rationalization



(d) Grievance procedure

(ii) To be informed of:
(a) General Economic conditions.
(b) Production
(c) Marketing of products
(d) Sales Programmes
(e) Financial aspects which may adversely affect the company
(f) Balance Sheet and Profit and Loss account.

(iii) To jointly administer

(a) Welfare Schemes
(b) Safety measures
(c) Training schemes
(d) Working hours
(e) Leave and holidays

19) In what respect do you disagree and why?

Please give your views_______________________________________________

20) What, in your opinion, would be the likely result from the point of view of higher
productivity and better industrial relations if there are more unions than one in the
same Industry?
Please give your views_______________________________________________

21) What suggestions could you offer to improve the situation?

Please give your views_______________________________________________

22) Do you feel that a scheme of workers participation in management can successfully
work in the present context of our development?
a) Yes
b) No

23) If so (or if not) please list your reasons:




 Please give your views_______________________________________________

24) Have you had any experience with regard to the working of joint management
councils in our country?
Please give your views_______________________________________________

25) Could you offer any specific suggestions to ensure the success of such councils?
Please give your views_______________________________________________

26) How organizations under case study A was successful for implementing
a) Hot seat changeover scheme
b) Conversion of manual loading into mechanical loading and implementing advance
technology
c) Implementation of Annual Target Scheme through devising productivity based
incentive scheme
d) Concept of rightsizing of manpower and increase in productivity through
implementing LoP with the concept of Multi-Skill development
e) What has been the success story for effective implementation of suggestion scheme
Kindly give your comments: _____________________________________________

27) How organizations under case study B was successful for implementing
a) Implementation of advance technology, modular working for shipbuilding
b) Implementation of Modernization Project
c) Concept of rightsizing of manpower and increase in productivity through implementing
LoP with the concept of Multi-Skill development
d) What has been the success story for effective implementation of suggestion scheme?
Kindly give your comments: _____________________________________________

28) Kindly give a brief of issues which were being deliberated in the participative fora
(Shop Council, Works Committee, Joint Project Council, Bipartite committee, Apex Joint
Council) during last two decades. In case, during transition the issues deliberated were
changed give details of the same.