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IPS COMPLIANCE

GUIDEBOOK

The information contained in the guidebook should not be copied or reproduced without the written consent
of Independent Production Services. The details within the guidebook should only be shared with associates,
suppliers and factories of L Brands.

2010 L Brands, Inc.

CEO MESSAGE FOR IPS


GUIDEBOOK 2016
Dear Partner:

As L Brands has grown, our values have remained integral


to everything we do. You are a respected part of our team
and we look to you to live these values as well.Our culture
demands doing the right thing every time, and thats part
of our shared accountability.

Our values are reflected in specific company policies


and guidelines. This includes our Independent Production
Services (IPS) Compliance Guidebook. The IPS team provides the following information
as a means to help all
of us better understand and fully comply with applicable legal, regulatory and
business standards for our industry around the globe -- including labor standards,
brand protection, trade compliance, supply chain security, monitoring programs and
other matters.

Together, we touch a global community . . . one that depends on us to do whats right.


We truly appreciate your partnership in ensuring that responsibility is always top of
mind.

If you have questions or want to view the guidebook online please visit:
http://ips.steton.com.

Sincerely,

Les Wexner
Chairman and Chief Executive Officer

04/2016

IPS COMPLIANCE GUIDEBOOK

7 Steton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
7.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
7.2 Steton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

1.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

8.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

1.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

8.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
8.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

2 . . . . . . . . . . . . . . . 5
2.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

8.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

2.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

2.3 L Brands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

9.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

2.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

9.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
9.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

/. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

3.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Appendix A1: IPS Labor Standards Program

3.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2 L Brands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Scoring Audit Form . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Appendix A2: IPS Labor Standards Program

4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2 L Brands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.4 . . . . . . . . . . . . . . . . . . . 16
4.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5 /C-TPAT. . . . . . . . . . . . . . . . . . . . 18

Key to Awarding Points. . . . . . . . . . . . . . . . . . . . . . . . 45

Appendix B1: IPS Brand Protection Program


Scoring Audit Form . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Appendix B2: IPS Brand Protection Program


Key to Awarding Points. . . . . . . . . . . . . . . . . . . . . . . . 58

Appendix C1: IPS Trade Compliance Program


Scoring Audit Form . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Appendix C2: IPS Trade Compliance Program


Key to Awarding Points. . . . . . . . . . . . . . . . . . . . . . . . 63

5.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Appendix D1: IPS Supply Chain Security Program

5.2 L Brands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Appendix D2: IPS Supply Chain Security Program

5.4 ISF. . . . . . . . . . . . . . . . . . . . . . . . 23

5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Appendix E: Unannounced Audit Notification Letter . . . 77

Appendix F: Corrective Action Management (CAM). . . . 78

Scoring Audit Form . . . . . . . . . . . . . . . . . . . . . . . . . . . 65


Key to Awarding Points. . . . . . . . . . . . . . . . . . . . . . . . 70

Appendix G: Contact List. . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

6 IPS . . . . . . . . . . . . . . . . . . . . . . . 25

Appendix H1: IPS Third Party Labor Standards Program

6.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.2 ICM. . . . . . . . . . . . . . . . . . . . . . . . . 25
6.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6.4 CAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6.6 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6.7 IPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Scoring Audit Form . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Appendix H2: IPS Third Party Labor Standards Program


Key to Awarding Points. . . . . . . . . . . . . . . . . . . . . . . . 87

Appendix I: L Brands Code of Conduct . . . . . . . . . . . . . . . 95


Appendix J1: How to Add a Supplier. . . . . . . . . . . . . . . . . . 96
Appendix J2: How to Add a Factory. . . . . . . . . . . . . . . . . 105
Appendix J3: Steton Navigation and Procedures. . . . . . . 114

IPS http://ips.steton.com
2

IPS COMPLIANCE GUIDEBOOK

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IPS Overview
IPS operates with an audit team, administrative support team, special operations
team and corrective action management team working with clients on global
compliance.
IPS Key Activities:
Conduct Integrated Compliance Monitoring (ICM) audits
Manage Corrective Action Plan (CAP) and remediation process
Conduct Risk Assessments
Manage program development and enforcement
Manage the administration of supplier and factory information and audit reports
in IPS software system
Provide training and education

IPS

L Brands It Matters How We Play

1.1

the Game

Independent Production ServicesIPS L Brands

LBrands IPS

/ CTPAT

IPS L Brands
Master Sourcing AgreementMSA

IPS
04/2016

IPS COMPLIANCE GUIDEBOOK

1.2 IPS

1.3

IPS

L Brands

IPS

L Brands ICM

IPS http//ips.steton.com

IPS

IPS IPS

IPS
IPS /
IPS

L Brands

/ IPS

IPS
IPS

IPS
4

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2 

2.2
2.2.1

2.1
L Brands

L Brands

2.2.2

IPS
L Brands

L Brands


2.2.3

2.2.4

2.2.5

2.2.6

IPS
04/2016

IPS COMPLIANCE GUIDEBOOK

2.2.7

2.3 L Brands

2.3.1

2.2.8

2.2.9

2.3.2

2.2.10 /

2.2.11

2.2.12

2.2.13

2.2.14

Independent

Production Services

IPS
6

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2.3.3


2.3.5

2.3.4

IPS
04/2016

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2.3.6

2.3.7

2.3.8

IPS
8

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2.3.9

2.3.11

2.3.12

L Brands

2.3.10 /
/

IPS
04/2016

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2.3.13

2.3.14

L Brands

IPS

L Brands

L Brands

L Brands

4.3

2.4

A1 IPS Labor Standards Program


Labor Standards Scoring Audit Form A2
IPS Labor Standards Program Key to Awarding
Points

IPS
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3.2.3

3.1

Office of Brand Protection (Brand Protection)


L Brands

IPS Office of Brand Protection


Office of Brand
Protection

3.2.4

/
/

3.2.5

12
IPS

3.2 L Brands

3.2.6 /

3.2.1

L Brands

3.2.7 /

3.2.2

IPS
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11

3.2.8 /

3.2.14
3.2.9 /

12 IPS

12 IPS

3.2.15
3.2.10

(RTV)

3.2.16

Victorias SecretPinkHenri BendelBath &

Body Works LaSenza

3.2.11

12

Steton


3.2.12

3.2.17
3.2.13

Steton

3.2.18

IPS
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3.2.19

3.3.2

(a)

Steton

chief financial officer vice president of

3.2.20

manufacturing) L Brands Office

of Brand Protection

24

IPS
(b)

3.3
3.3.1 Sourcing agreement L Brands

3.3.3

(a)
1

(a)
L Brands Master sourcing

agreementMSA

(b) L Brands

Victorias Secret Victorias


Secret

(b)
(c)

IPS
04/2016

IPS COMPLIANCE GUIDEBOOK

13

3.3.4

(a) L Brands Office of Brand Protection

IPS


http://ips.steton.com

3.3.5

Report

(a)

Sell-off form
Sell-off Approval Certificate

3.4

3.5

http://ips.steton.com Forms

B1 IPS Brand Protection Program

Start New

Brand Protection Scoring Audit Form B2

Start New Form

IPS Brand Protection Program Key to Awarding

Points

Steton

Next
Sell-off form
Begin Form
Sell-off request form


Yes
Submit
Yes

IPS
14

IPS COMPLIANCE GUIDEBOOK

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4.2.1.2 /

4.1

4.2.2

L Brands

4.2.2.1

U.S. Customs and Border ProtectionCBP

L Brands

CBP
IPS , ,

4.2.2.2 /

L Brands

, CBP
4.2.3
CBP

4.2.3.1

4.2 L Brands

4.2.1 /
4.2.1.1

4.2.3.2 /

IPS
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15

4.3

4.4

L Brands

IPS

L Brands IPS

1. / L Brands

1.  L Brands L Brands

2. /

2.  L Brands

3.  Steton

3. /

L Brands

L Brands

IPS

4. 
5.  ID

4.

ID
IPS
IPS

IPS
IPS

L Brands

6.7

IPS
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4.5
C1 IPS Trade Compliance Program
Scoring Audit Form C2 IPS Trade
Compliance Program Key to Awarding Points

IPS
04/2016

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17

5 /
C-TPAT

5.2 L Brands
U.S.CBP

5.2.1

5.1

L Brands

U.S. Customs and Border Protection (CBP) Customs

Trade Partnership Against Terrorism (C-TPAT)

IPS
L Brands C-TPAT (

/

C-TPAT

CBP

5.2.1.1

C-TPAT

C-TPAT

IPS

www.cbp.gov Border Security

[ C-TPAT

C-TPATCustoms Trade Partnership Against Terrorism.

C-TPAT ]
C-TPAT

IPS

U.S.CBP
C-TPAT C-TPAT

IPS

C-TPAT

ICM

IPS
18

IPS COMPLIANCE GUIDEBOOK

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C-TPAT

5.2.2

World

Customs Organization (WCO) ;


C-TPAT

C-TPAT

1.

2.

5.2.1.2

3.

C-TPAT

4.

5. /

6. /

7. /

5.2.1.3 /

1. - /

2. - /

3. - /

5.2.1.4

4.

C-TPAT

5.

C-TPAT

6.

C-TPAT C-TPAT

7.

8. /

9. /

10. /

IPS
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19

5.2.2.1 /

IPS

U.S.CBP
//

/

/

5.2.2.2

5.2.2.3

C-TPAT

PAS ISO
17712

IPS
20

IPS COMPLIANCE GUIDEBOOK

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5.2.3

5.2.4

5.2.4.1

5.2.3.1

5.2.4.2 /

5.2.4.3

5.2.3.2

5.2.5

5.2.5.1

5.2.3.3

5.2.5.2

5.2.3.4

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21

5.2.5.3

5.2.6.2

5.2.6.3

5.2.6.4

5.2.5.4

5.2.6.5

5.2.6

5.2.6.6

5.2.6.1

5.2.6.7

IPS
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5.3

5.2.7
5.2.7.1

D1IPS SCS Program Facility Security

90

Scoring Audit Form D2 IPS SCS Program

IT

Key to Awarding Points

5.2.7.2

5.4 Importer Self FilingISF


5.4.1 ISF
2010 1 U.S. CBP ISF Additional Carrier
Requirements regulation 10+2

5.2.8
5.2.8.1

5.4.1.1

5.2.8.2

HTS

IPS
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23

5.4.2 ISF

5.5

L Brands CBP

IPS

5000 L Brands

IPSs

IPS

L Brands, Inc.

ISF

L Brands
ISF
L Brands ISF

IPS
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6 IPS

6.2 ICM
6.2.1
IPS ICM
IPS

6.1
IPS

1.
2. L Brands
3.

L Brands

IPS
IPS ICM
-
IPS

IPS
Elevate Global Limited UL

IPS
E

ICM

ICM
L Brands



ICM
IPS

6.2.2

6.2.3

6.2.4

IPS
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25

6.2.5 ICM

CAP
Supplier
submits
Factory
Set-Up Form
via Steton

IPS confirms
factory in
Steton with
client/brand

IPS audit
team
schedules
ICM audits

Audit
conducted

ICM report
generated
in Steton

IPS
24 IPS

Rating

Fully
compliant

Issues
identified

Major issues
identified

6.3 
6.3.1
ICM IPS

No CAP
Required

CAP
required

Pending
status

No
*May receive
audit waiver
for the
following year

CAP
submitted

Management
review

IPS

Yes

Subject
to annual or
follow-up
audit

6.3.2

IPS

IPS

- 

6.2.6

ICM

IPS 3-6

IPS ICM

CAP

IPS

IPS
26

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6.4.1 ICM Steton


ICM CAP

6.3.3

6.4.2
6.3.4

6.4.3 Steton
(CAP) 30
Third Party
Labor Standards
request
communicated
to a third party
audit firm

Third party
audit firm
schedules
Third Party
Labor Standard
audit

Audit
conducted

90

6.4.4 Steton

Rating

6.4.5 Steton

Fully
compliant

Issues
identified

Major issues
identified

6.4.6 IPS
CAP IPS
No CAP
required

CAP
required

Pending
status
No

CAP
submitted

L Brands

Management
review

IPS Elevate
Global Limited UL
IPS

6.4 CAP

IPS L Brands

6.4.7 CAP
CAP IPS

IPS CAP

IPS

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27

6.4.8 IPS /

6.4.9

6.4.10 CAP

Audit
conducted

Audit report
released and
CAP notification
generated

CAP submission
required 30
DAYS from CAP
notification

CAP completed
and implemented
in 90 DAYS from
CAP notification

CAP Closed

Yes

CAP
complete
and
approved

No

CAP
pending for
>120 DAYS

In Person
Meeting
scheduled
with IPS

No

CAP
completed
and approved
within
30 DAYS of
Meeting

No

Warning Letter
(WL) issued
to Supplier

CAP
completed
and approved
within
30 DAYS
of WL

Yes

Yes

CAP Closed

CAP Closed

CAM ICM

6.4.11 IPS CAP



CAP

CAP
CAP Awaiting
Audit
6.2.1 ICM

IPS
28

IPS COMPLIANCE GUIDEBOOK

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No

Brand Alerted
and Factory
Deactivated

6.5
6.5.1

6.5.2

IPS IPS 24
/

6.6.2

6.6 24
6.6.1 24

24 IPS

IPS

1.

2.
3.

4.
5.

6.7 IPS

6.

6.7.1

7.

6.6.1 24 24

8.
9.

IPS

10.

11.
12.

13.

14.
15.
/
/

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29

7 Steton

7.2 Steton
7.2.1 Supplier Appointment Notice

Steton Supplier Appointment Notice

7.1
Steton IPS ,
IPS
IPS
Steton

J1

7.2.2 Factory Set-Up Form


IPS
IPS Steton ID Steton


Steton

ID Steton

Steton IPS

Steton ICM

IPS

IPS Steton
IPS

Steton IPS

Steton Website: http://ips.steton.com

, Awating Audit

Steton IPS
, Audited

J2

IPS
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7.2.3

7.2.6

Guidance ICM Steton

ICM Steton

(CAM)

ICM
CAM

J3 IPS

CAM

6.4
7.2.4

Steton

Steton

Steton Steton

IPS

(CAM)

IPS IPS

J3

7.2.5
ICM Steton

J3

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31

8.3
L Brands DRC+9
-
1502 LB
1. DRC

8.1
(SEC) - 1502
2012
(DRC)

3TG
L Brands (LB)
3TG (DRC)
/ (DRC+9)

3TG
2. 3TG
LB
LB
3. 3TG DRC+9
ConflictMinerals@lb.com LB
4. 3TG 5
LB

Steton IPS
IPS
IPS
Steton

8.4
LB

LB
LB LB

8.2
Steton

IPS
32

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3  L Brands

9.1
IPS

3 ICM / FSR

3 ICM

3 

3  L Brands

Steton

3 

3 

90 Steton CAP

3  Steton

3 IPS IPS

3 Steton

3 Steton

3  IPS (ICM)


L Brands
L Brands

(CAP

6 24

3 /

IPS

IPS
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33

9.2

9.3

IPS

Steton

L Brands
L Brands

IPS
6

IPS


IPS

 IPS

Steton

ICM /


IPS

ICM


6 24


6 24
IPS

IPS
IPS IPS

IPS
34

IPS COMPLIANCE GUIDEBOOK

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(CAP)

L Brands

C-TPAT
U.S. CBP

L Brands
,

- 1502

3TG

(SEC)

IPS
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35

Factory Set-Up Form

Factory Set-Up Form Steton

IPS

1)

(2)

 IPS

(4)

 ICM

(3) /

 ICM

- 1977

IPS
36

IPS COMPLIANCE GUIDEBOOK

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Material Safety Data Sheet (MSDS)

MSDS MSDS

/
MSDS

Master Sourcing Agreement (MSA)

L Brands

1948

(ICM)

IPS

(ILO)

Non-Governmental Organization (NGO)

NGOs

NGO

ISO 17712

18

IPS
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37

L Brands

(RTV)

- 2010

2010

Steton

IPS IPS

IPS
Steton

Supplier Appointment Notice

Supplier Appointment Notice Steton


/ IPS
IPS Steton

IPS
38

IPS COMPLIANCE GUIDEBOOK

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appendix

appendix

Appendix A1: IPS Labor Standards Program Scoring Audit Form


INDEPENDENT PRODUCTION SERVICES INC.
Labor Standards Program - Scoring Audit Form

Country:
Factory:
Address:
Contact Person:
Telephone:

Title:
Email:

Total Number of Employees:


Number of Factory Workers:
Number of Office Workers:
Average Number of Casual Workers:

Product Type:

OVERALL RATING:
Code
Provision

Maximum
Value

A. Compliance with the Law


B. Minimum Wages and Benefit
C. Maximum Working Hours
D. No Forced Labor
E. No Child Labor
F. Health & Safety
G. No Corporal Punishment
H. Freedom of Association
I. Environment
J. Access
K. Sub-contracting
L. Dormitory

Value of N/A

20
320
310
310
180
200
20
10
10
310
200
40
1930

A. Compliance with the Law

or

1930

Net value of
Score

0
0
0
0
0
0
0
0
0
0
0
0
0

2. Communication to workers: Complete communication and records


including labor law, factory regulation and relevant updates, Clients' Code
of Conduct and wage pay calculation.

Actual
Score

0
0
0
0
0
0
0
0
0
0
0
0
0

1. Code of Conduct Poster: Visible and prominently posted in all workers'


native language(s); and all relevant Client(s) posters are available.

or

10

NA

10

NA

120

or
84

36

%
NA

120

84

36

NA

20

14

NA

20

14

NA

Comments:

B. Minimum Wages and Benefit

1. Basic Pay: All workers were paid at least minimum wages.


2. Overtime Pay: Overtime compensation followed local law.
3. Pay date: Pay date follows local law.
4. Deposit: No deposit was held.

Appendix A1: IPS Labor Standards Program - Scoring Audit Form

40

IPS COMPLIANCE GUIDEBOOK

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Page 1 of 5

5. Deductions: All deductions were legally allowed with workers'


written agreement and no fine was imposed.
6. Benefits: All workers were provided benefits in accordance with local law,
including but not limited to Social Insurance, entitled leave and holidays.

20

14

NA

20

14

NA

180

or
126

54

%
NA

110

77

33

NA

20

14

NA

Comments:

C. Maximum Working Hours

1. Overtime hours: Overtime hours followed local law.


2. One day off in seven.
3. Time cards/records: Time cards/records were complete and accurate.
Comments:

D. No Forced Labor

1. Freedom of movement: Workers' freedom of movement was not


impeded in the factory and dormitory.
2. Freedom of overtime: Workers were free to refuse overtime.
3. Prison labor: No prison labor.
4. Freedom of employment: Workers enter into employment
voluntarily and freely, without threat.
5. Termination of employment: Workers were free to legally terminate
contract without penalty, with complete and accurate records.
6. Employment Agent: Registered Employment Agent contracts with the
factory and workers individually, including short term employments.
7. Employment contracts and valid work permit for foreign migrant
workers.
8. Workers kept their own I.D. certificates/passports/work permit/
international travel document.

or

30

21

NA

20

14

NA

20

14

NA

20

14

NA

20

14

NA

50

35

15

NA

50

35

15

NA

100

70

30

NA

80

or
56

24

%
NA

Comments:

E. No Child Labor

1. Underage worker: All workers meet or exceeded mimnimum


working age before hiring.

Appendix A1: IPS Labor Standards Program - Scoring Audit Form

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IPS COMPLIANCE GUIDEBOOK

41

2. Screening procedure
3. Date of hiring: Complete records available for all workers.
4. Date of birth: Complete records available with copy of
I.D. certificate for all workers.

80

56

24

NA

10

NA

10

NA

10

or
7

%
NA

10

NA

10

NA

10

NA

10

NA

10

NA

10

NA

10

NA

10

NA

10

NA

10

NA

10

NA

10

NA

Comments:

F. Health & Safety

1. Evacuation plan: Evacuation plans were available in all workers' native


language(s), legible, large enough and clear direction to an exit.
2. Fire extinguisher/hydrant: Fire extinguishers/hydrants were available,
visible, unblocked, in correct position and properly maintained. Training
was given to workers where required by local law with complete records.
3. Two fire exits: At least two fire exits were available,
unlocked and unblocked.
4. Exit signs & emergency lighting: Exit signs were available in all workers'
native language(s), legible and large enough. Emergency lighting was available
and functional in all evacuation passageways, staircases and exit signs.
5. Fire drill: Fire drill conducted at least twice a year with records.
6. Regular health and safety review: Regular review of health and safety
was conducted with meetings and complete records.
7. Passageway: Passageways were not blocked.
8. Drinking water: Adequate and clean drinking water was provided.
9. Toilet: Clean toilets available with clean water for flushing and clean
water for hand washing. The number of workers per closet exceeds the
standard (the number of workers per closet is 35 or lower, if required by law).
10. Personal protective equipment: Personal protective equipment
was provided with training and enforcement for workers to use.
11. Safety guard: All equipment/machines were properly guarded.
12. CSDS / MSDS: CSDS / MSDS was available in all workers'
native language(s), legible, large enough and safety training was
given to workers with complete records.
13. Safety signs/labels: Safety signs/labels were available in
all workers' native language(s), legible and large enough.

Appendix A1: IPS Labor Standards Program - Scoring Audit Form

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Page 3 of 5

14. Electrical equipment/machine: All electrical equipment/machines were


properly grounded, insulated, not blocked and with safety labels where required.
15. Juvenile worker: All juvenile workers were registered with the local
labor bureau and with annual health check.
16. First aid kit: First aid kits were properly stocked and in the proximity
of the work area and unlocked. First aid training was given to workers
where required by local law with complete records.

10

NA

10

NA

10

NA

NA

NA

10

NA

10

NA

10

or
7

%
NA

10

NA

10

or
7

%
NA

10

or
7

%
NA

150

or
105

45

%
NA

10

NA

10
17. Canteen: Facility was clean, operational in all weather conditions, with
hygiene license and cooks with health certificates. No obvious violation was observed.
10
18. Ventilation and lighting: Adequate ventilation and lighting were provided.
19. Other Health & Safety condition: All other local laws and regulations on
working conditions not specifically addressed in other sections are followed.
20. Chemical Storage: Secondary containment and identification are
available.
Comments:

G. No Corporal Punishment

1. Discipline rules and practices: Discipline rules were in compliance


with local laws and communicated to all workers in writing.
2. Discipline record: All disciplinary actions were recorded.
Comments:

H. Freedom of Association

1. Work grievance system: Work grievance system available


with complete records.
Comments:

I. Environment

1. Certificate/Permit: All required/updated certificates/permits


were available, and no obvious violation was observed.
Comments:

J. Access

1. Employee/Payroll records: Employee/Payroll records were complete,


accurate and updated; and all records kept for at least one year.

Appendix A1: IPS Labor Standards Program - Scoring Audit Form

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IPS COMPLIANCE GUIDEBOOK

43

2. Employment contracts: Employment contracts were complete,


accurate and updated.
3. Access to documents: Auditors were given full access to all
records and factory premises.

150

105

45

NA

200

or
140

60

%
NA

10

or
7

%
NA

10

NA

10

NA

10

NA

Comments:

K. Sub-contracting

1. Approval: Sub-contracting is approved by the Client(s) with


written agreement between the main factory /subcontractors.
Comments:

L. Dormitory

1. Location: Dormitory was not located in the same building


with factory workshops and warehouses.
2. Space: Dormitory with reasonable space (the greater of
compliance with local law or 2 sq. m/person) for each worker.
3. Lavatory: Clean toilets available with clean water for flushing and
hand washing. The number of workers per closet exceeds the standard
(the number of workers per closet is 35 or lower, if required by law), and
adequate bathrooms (the number of workers per bathroom is 18 or
lower, if required by law) with hot water provided.
4. Separation for male and female workers: Workers
were segregated by gender in different rooms.
Comments:

*Observation with the "Bolded" red questions require notification to IPS management with 24 hours.

Overall Comments:

Best Practices Observed:

Audit Date From:

Prepared by:

Appendix A1: IPS Labor Standards Program - Scoring Audit Form

44

IPS COMPLIANCE GUIDEBOOK

04/2016

To

Page 5 of 5

04/2016

IPS COMPLIANCE GUIDEBOOK

20

20

14

14
3

84

10%

10%

0
10%

10%

Page 1

0
14

6
4 13

10%

10%

36
10%

10%

7
3

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

B-4.

B-3.

B-2.

B-1.

120

A-2.

B.

10

A-1.

A.

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

Appendix A2: IPS Labor Standards Program - Key to Awarding Points

45

46

IPS COMPLIANCE GUIDEBOOK

04/2016

14
10% /

77

6
11% 25%
/

33
8-14 1

10%

126
54
72

60

10%

10%

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

20
/

C-3. /

110

C-2. 1

C-1.

180

B-6.

C.

B-5.

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

Page 2

0
25% /

0
15 1

10%

0
72

10%

10%

04/2016

IPS COMPLIANCE GUIDEBOOK

47

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

Page 3

50
35
15
//

D6.

IPS *

0
*
IPS *
0
*
IPS *
*
IPS *
*
IPS *

D5.

14

21

D4.

30

20

D-3.

D-2.

D-1.

D.

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

48

IPS COMPLIANCE GUIDEBOOK

04/2016

10

56

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

E-4.

E-3.

E2.

80
E-1.

E.

3
5%

24

Page 4

0
5%

0
*

IPS *

0
*/

IPS *

100
70
// //
D-8.
/
// /

30

0
*/
IPS *

50
35
15

D7.
/

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

04/2016

IPS COMPLIANCE GUIDEBOOK

49

F-5.

F-6.

35

1
1% 25%



36-44 45-70

90%
75%

5%
6% 15%

10%

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

F-9.

F-8.

F-4.

F-7.

7
3

/ 10%
11% 25%
/ /

10

F-3.

F-2. /

F-1.

F.

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

Page 5

70

75%

15%

25%

25%

50

IPS COMPLIANCE GUIDEBOOK

04/2016

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

6% 10%
/

Page 6

10%
/

/ 5%
/ /
/

F-14. /

CSCS/MSDS CSCS/MSDS

/ / 25%
/ / // //
10% /

11% 25%
/

CSCS/MSDSCSCS/MSDS

F-13. /

CSCS/MSDSCSCS/MSDS

CSCS/MSDSCSCS/MSDS

F-12.
CSDS/
MSDS

25%
/ 10%
11% 25%
/ / /

F-11.

F-10.

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

04/2016

IPS COMPLIANCE GUIDEBOOK

51

F-16.

F-17.

F-18.

F-19.

90%

80%

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

F-20.

10

F-15.

F. -

75% 89%

50% 79%

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

Page 7

75%

50%

52

IPS COMPLIANCE GUIDEBOOK

04/2016

Page 8

10
7
3
0
// / //

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

I-1. /

I.

H-1.

10

G-2.

H.

10

G-1.

G.

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

04/2016

IPS COMPLIANCE GUIDEBOOK

53

200
/

150

140

105

60

45

Page 9

IPS

0
*

IPS
*

150
105
45
0
/ / 10%
10%
/ /

6
6
10
7
3
0

10%
11% 25%
25%

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

K-1.

K.

J-3.

J-2.

J-1. /

J.

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

54

IPS COMPLIANCE GUIDEBOOK

04/2016

L-4.

36-44

19-27

Appendix A2: Third Party Labor Standards Program - Key to Awarding Points

35

18

L-3.

10

2 /

L-2.

L-1.

L.

45-70

28-35

* 24 IPS

- -

INDEPENDENT PRODUCTION SERVICES INC.

Page 10

*
IPS
*

70

35 /

Appendix B1: IPS Brand Protection Program Scoring Audit Form


INDEPENDENT PRODUCTION SERVICES INC.
Brand Protection Program - Scoring Audit Form

Country:
Supplier:
Contact Person/Title:
Telephone:

Brand:
Email:

Factory:
Contact Person/Title:
Telephone:
Factory Address:

Email:

OVERALL RATING:
Maximum
Value

Item
A. Photo Control

820 or
Value of
N/A

%
Net value of
Score

Actual
Score

20

B. Showroom

50

C. Sub-contracting Control

110

D. Label Control

160

E. Destruction of Finished Goods

210

F. Sell-Off Control

270
820

A. Photos:

or

1. Photo Control: Photo taking is allowed only with prior approval from factory
management on client specific or factory facility areas only.

20

14

%
6

NA

50

35

%
15

NA

NA

Comments:

B. Showroom:

or

1. Sample Control: Sample can only be displayed in showroom after the bulk
shipment.
Comments:

C. Sub-contracting Control on Printing, Embroidery, Washing Process (not major assembly):


/
or
%
50
35
15
1. Product Control: All products should be returned from sub-contractors including
defectives and defective products. The products are stored in a controlled area,
clearly identified, and with accurate and complete records.

Appendix B1: IPS Brand Protection Program - Scoring Audit Form

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IPS COMPLIANCE GUIDEBOOK

55

50
2. Artwork: Out-of-date or discontinued film, print screens or artwork with Client
logo/trademarks are stored in the factory and destroyed. Destructions are witnessed
by factory management with accurate and complete photos/records.
10
3. Record Keeping: All records are kept at least 12 months.

35

15

NA

NA

50

35

%
15

NA

50

35

15

NA

50

35

15

NA

10

NA

Comments:

D. Label Control with Customer Logo/Trade Mark:


/

or

1. Storage: Raw materials, trims, and accessories must be stored in a controlled


area with accurate and complete records and clear identification.
2. Out-of-date or Discontinued Label Control: Out-of-date or discontinued labels
are destroyed quarterly (by cutting, burning, etc.) and witnessed by factory
management with accurate and complete records/photos.
Factory needs to report to Supplier Merchant Team before destruction.
3. Destruction Criteria: Any logo(s), marketing (such as hang tags, price tickets) or
artistic work are cut into at least 2 segments to prevent reuse.
4. Record Keeping: All records are kept at least 12 months.
Comments:

E. Destruction of Finished Goods:


Any products for L Brands with logo Victoria's Secret, Pink, Henri Bendel, Bath & Body Works or LaSenza MUST BE
destroyed.
/
or
%
NA
50
35
15
0
1. Storage: Finished goods, panels and accessories are clearly identified and stored
in a controlled area with accurate and complete records.
NA
50
35
15
0
2. Destruction Control: Destruction is conducted after the last shipment of the bulk
order, on a monthly or quarterly basis.
NA
50
35
15
0
3. Destruction Exercises: Destruction (by cutting, burning, etc.) is witnessed by
factory management with accurate and complete records/photos.
Factory needs to report to Supplier Merchant Team before destruction.
NA
50
35
15
0
4. Destruction Criteria: Any logo(s), marketing (such as hang tags, price tickets)
or artistic work are cut into at least 2 segments to prevent reuse. Fabric can be
recycled if they have a documented Recycling Program approved by the Office
of Brand Protection.
NA
10
7
3
0
5. Record Keeping: All records are kept at least 12 months.
Comments:

Appendix B1: IPS Brand Protection Program - Scoring Audit Form

56

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Page 2 of 3

F. Sell-Off Control:
Any products for L Brands with logo Victoria's Secret, Pink, Henri Bendel, Bath & Body Works or LaSenza MUST BE
destroyed.
/
or
%
NA
50
35
15
0
1. Storage: Samples, overruns, cancellations or RTVs are clearly identified and
stored in a controlled area with accurate and complete record.
NA
50
35
15
0
2. Sell-Off Control: Sell-Offs are conducted 12 months after the last shipment of
the bulk order as required by the Master Sourcing Agreement.
NA
50
35
15
0
3. Sell-Off Authorization: All Sell-Offs are authorized by the Client with written
confirmation through the Steton sell-off process (or destruction records if
Sell-Off authorization is not granted.)
NA
50
35
15
0
4. Hang Tags: All hang tags, labels and price tickets are removed with photos
prior to release of goods to the sell-off buyer.
NA
50
35
15
0
5. Trade Mark Control: All branded labels removed. If the label is unable to be
removed, it must be stamped with indelible ink or covered with a blank heat
seal transfer.
NA
20
14
6
0
6. Record Keeping: All Sell-Off records including jobber details are kept at least 24
months.
Comments:

Overall Comments:

Best Practices Observed:

Prepared By:

Audit Date From:

To

Appendix B1: IPS Brand Protection Program - Scoring Audit Form

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04/2016

IPS COMPLIANCE GUIDEBOOK

57

58

IPS COMPLIANCE GUIDEBOOK


50

20

15

04/2016
50

Appendix B2: IPS Brand Protection Program - Key to Awarding Points

D-1.

D. /

3
6

10
12

C-3.

35
15
// //

-
-

7
9


/ /

- /
- /
-
- /

0
//

0
6

C-2.

50

35
15

-
-
-
-

35

14

C-1.

C.

B-1.

B.

A-1.

A.

INDEPENDENT PRODUCTION SERVICES, INC.


-

Pg 1 of 3

Appendix B2: IPS Brand Protection Program - Key to Awarding Points

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IPS COMPLIANCE GUIDEBOOK

59

/
-

E-2.

E-3.

E-4.

Appendix B2: IPS Brand Protection Program - Key to Awarding Points

50

E-1.

35
15

-
-
-
-

- /
- /

- /

Victorias SecretPinkHenri BendelBath & Body Works LaSenza L Brands

E.

0
6

3
6

10
12

D-4.

7
9

- /
- /

- /

D-3.

15

35

50

/
-

D-2.

INDEPENDENT PRODUCTION SERVICES, INC.


-

Pg 2 of 3

60

IPS COMPLIANCE GUIDEBOOK

04/2016

10
12

7
9

3
6

50

F-4.

F-5.

24

Appendix B2: IPS Brand Protection Program - Key to Awarding Points

F-6.

20

F-3.

12

50

F-2.

F-1.

0
6

/ /

15
0

-
-


18
12
12

14

35

35
15
0

F.
Victorias SecretPinkHenri BendelBath & Body Works LaSenza L Brands

E-5.

INDEPENDENT PRODUCTION SERVICES, INC.


-

Pg 3 of 3

Appendix C1: IPS Trade Compliance Program Scoring Audit Form


INDEPENDENT PRODUCTION SERVICES INC.
Trade Compliance Program - Scoring Audit Form

Country:
Factory Name:
Factory Address:
Contact Person:
Title:
Phone number:
Email:
Number of Workers:
Product Type:
Factory Registration No:
Has the supplier provided the factory with a current copy of the IPS Compliance Guidebook ?
OVERALL RATING:

Maximum
Value
Section:
A. Raw Material / Component
B. Production
C. Finishing and Packing

Yes

No

or

Net value of
Score

Value of N/A

Actual
Score

20
40
20
80

A. RAW MATERIAL / COMPONENT

or
10

%
0

NA

A1. Daily records of Receiving and Issuing


A2. Delivery / Receipt Notes
Comments:

B. PRODUCTION

or
20

14

%
0

NA

B1. Daily records


B2. Delivery / Receipt Notes
Comments:

Appendix C1: IPS Trade Compliance Program - Scoring Audit Form

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61

INDEPENDENT PRODUCTION SERVICES INC.


Trade Compliance Program - Scoring Audit Form

C. FINISHING & PACKAGING

or
10

%
0

NA

C1. Daily Records


C2. Delivery / Receipt Notes
Comments:

Overall Comments:

Best Practices Observed:

Audit Date From :

Prepared By:

Appendix C1: IPS Trade Compliance Program - Scoring Audit Form

62

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To

Page 2 of 2

04/2016

Appendix C2: IPS Trade Compliance Program - Key to Awarding Points

20

B-1.

B.
14

A-2. /
//

10

A-1.
/

A. /

INDEPENDENT PRODUCTION SERVICES INC.

Pg 1 of 2

IPS

/
/
IPS

IPS

Appendix C2: IPS Trade Compliance Program Key to Awarding Points

IPS COMPLIANCE GUIDEBOOK

63

64

IPS COMPLIANCE GUIDEBOOK

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20

Appendix C2: IPS Trade Compliance Program - Key to Awarding Points

C-1.

10

C-2. /

C.

B-2. /

14

INDEPENDENT PRODUCTION SERVICES INC.

Pg 2 of 2

/
/
IPS

IPS

IPS

Appendix D1: IPS Supply Chain Security Program Scoring Audit Form
INDEPENDENT PRODUCTION SERVICES INC.
Supply Chain Security Program - Scoring Audit Form
Country:
Factory Name:
Factory Address:
Contact person

Title

Phone number

Email

FACILITY OVERVIEW
1. Is the company C-TPAT certified or certified in a mutually recognized foreign government security program?
Yes

No

1a. If Yes, advise the exact C-TPAT Portal Status Verification name registered with U.S. Customs or mutually recognized security
program.
2. Does the company have a security manual?

Yes

No

3. Does the company outsource security services?

Yes

No

3a. If yes, name of the security provider


4. Name of Security Officer:
5. Annual export volume to the U.S.:
6. Approximate air-sea split:

% Air Shipment

7. % Utilization: Full Sea Container

% Sea Shipment

% LCL Less than Full Sea Container

8. Have full containers been loaded at the facility in the past 12 months?

%
Yes

No

9. Where are full sea containers loaded?


10. Number and name(s) of trucking companies used:
11. Types of trucks used:
12. Normal length of time loaded containers are stored onsite prior to shipping?
13. Locations of ports or forwarders cargo is shipped to?
14. Length of normal travel time between the factory and the forwarder/port?
15. Environment: (check one)

16. Distance from airport (in hours):

Urban Industrial

Urban residential

Suburban industrial

Suburban residential

Qualifying Industrial Zones (QIZ)

Rural

17. Site information.

Name of Building
Material of Building
Total Size of Building
(in sq. m)
Number of Floors
Facility located in
bonded/controlled area?
Wholly owned / occupied
site

Appendix D1: IPS Supply Chain Security Program - Scoring Audit Form

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65

OVERALL RATING:

500

or

Value of
N/A

Net value of
Score

Maximum
Value

%
Actual
Score

Section:
A. Physical Security

80

B. Access Control

100

C. Personnel Security

20

D. Education and Training Awareness


E. Security Loading Procedure

50
190

F. Information Technology Security


G. Business Partner Review

30
30
500

( A ) PHYSICAL SECURITY

or

/
10

%
7

NA

1 Does the facility have a perimeter wall / fence, an adequate electronic alarm
system, or security guards responsible for monitoring the facility 24 hours a day,
7 days per week?
2 Are all facility access points secured with adequate locking devices (including property
entrance, associate entrances/exits, shipping, delivery, and emergency exits)?
3 Does a key issuance procedure exist? Is a Key Log maintained detailing the
issuance and return of keys? Note: Records should be kept for 6 months.
4 Does the facility have adequate lighting provided inside and outside of the facility,
including entrance, exit, cargo handling, storage area, fence line, and parking areas?
5 Is employee and visitor parking separate from delivery trucks and containers?
6 Is there a communication system for guards?
7 Do security guards patrol all factory departments?
8 Are there quarterly maintenance inspections on all electronic security devices?
Note: Must have a security device Inspection Log and records kept for 6 months.
Comments:

( B ) ACCESS CONTROL

or

/
10

%
7

NA

1 Does the facility restrict access to shipping, loading docks, cargo and secure areas?
2 Does the facility have a formal identification (ID) system for permanent and temporary
employees?
3 Are employees required to show their identification (ID) to gain access to the facility /
property, and are they required to display it during work hours?
4 Does the facility screen employees entering the building, and do they
restrict what they are allowed to bring into the facility?

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Page 2 of 5

5 Are visitors / vendors required to show a photo identification ID?


6 Is a Visitor Log kept, recording identification of visitors to the facility / property?
Note: Records must be kept for 6 months.
7 Are visitors issued numbered badges or another form of traceable identification upon
entering the facility/property that is recorded in the visitor log, and are visitors required
to return badges before leaving the facility/property?
8 Does an authorized employee escort visitors, including vendors and contractors,
while they are in the facility?
9 Are all vehicles (including trucks) required to stop at the entrance for inspection prior to
entering the property, and is a Vehicle Log maintained? (Note: Records must be kept
for 6 months.)
Unsealed Trucks - Are they opened prior to being allowed to enter the property?
Sealed Trucks - Is seal number verified to accompanying paperwork?
10 Is it company policy for all associates to challenge any unknown persons on the premises
or suspected associates in unauthorized areas?
Comments:

( C ) PERSONNEL SECURITY

or

/
10

%
7

NA

1 Does the facility conduct pre-employment screening and interviewing of employees


for application and criminal record verification, then include periodic background
checks (within legal constraints) as related to the sensitivity of the employees' position?
2 Does the facility have a procedure for removal of identification and access
material from employees and is an Employee Termination Log maintained to record?
Note: Records should be kept for 6 months.
Comments:

( D ) EDUCATION AND TRAINING AWARENESS

or

/
10

%
7

NA

1 Does employee training include introduction to security awareness?


2 Are all employees included in the annual security training sessions?
3 Are employees encouraged to participate in security programs and give suggestions
for improvement of security?
4 Does the facility conduct periodic internal security reviews?
Note: Records should be kept for 6 months.
5 Does the security policy address who to contact in event of an emergency, and
is a poster with this information posted throughout the facility / property?
Comments:

Appendix D1: IPS Supply Chain Security Program - Scoring Audit Form

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67

(E) SECURITY LOADING PROCEDURE

or

20

14

NA

10

NA

1 Does the facility have documented procedures for container loading?


2 Does the facility conduct the 7-point inspection on all containers (or 10-point
inspection on trailers) prior to loading; recorded, signed and dated on an inspection sheet?
3 Does the facility use high security bolt container seals as specified in ISO IS 17712 ?
4 Does the facility have controlled storage of seals? (after receiving carrier seal from
shipping line or forwarder)
5 Are empty and loaded containers stored in such a way as to prevent access?
6 Are digital photographs taken during loading and at completion ? Are the
photographs maintained for 6 months?
7 Are seal numbers recorded on the packing list and container load plan or manifest?
Note: Must see records at least 6 months.
8 Does the facility have a procedure in place to report a container that has been
identified as compromised?
9 Does the facility have documented procedures to ensure the proper handover of a loaded
container to a pickup party?
10 Does the facility adopt similar loading procedures for Loose Container Loading (LCL)?
Comments:

( F ) INFORMATION TECHNOLOGY SECURITY

or

/
10

%
7

NA

1 Is each associate who has access to facility's computer system issued a unique
password, and are they required to change their password at least every 90 days?
2 Does the facility train associates on Information Technology (IT) security policies, procedures
and standards?
3 Is a system identifying abuse of the Information Technology (IT) system, including improper
access, tampering or altering of business data in place?
Comments:

( G ) BUSINESS PARTNER REVIEW

or

/
10

%
7

NA

1 Does the facility have a written procedure for screening and selecting business partners
including but not limited to security service and transportation service providers?
2 Is there written communication to business partners of supply chain security requirements
(C-TPAT security criteria or equivalent) ?

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Page 4 of 5

Comments:

Overall Comments:

Best Practices Observed:

Prepared By:

Audit Date From:

To

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Appendix D2: IPS Supply Chain Security Program - Key to Awarding Points

A-5.

A-4.

-
- 6

- 24x7

A-3.

7
/ (CCTV)24x7
3

- 24x7

10
/ (CCTV)

24x7

- (CCTV) 3

A-2.

/// -

A-1.
//
24x7

(A)

INDEPENDENT PRODUCTION SERVICES, INC.


-

Pg 1 of 7

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IPS COMPLIANCE GUIDEBOOK

71

- 6

10

Appendix D2: IPS Supply Chain Security Program - Key to Awarding Points

B-3. /
(ID)

10

B-1.

B-2. (ID) ID

(B)

6 - 6

A-8.

A-7.

A-6.

-
6

- 6

INDEPENDENT PRODUCTION SERVICES, INC.


-

ID

/ /

ID

Pg 2 of 7

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-
- 6

-
- 6

- /

Appendix D2: IPS Supply Chain Security Program - Key to Awarding Points

B-8.

B-9.

- /

- 6

- 6

- /

B-5.
/
(ID)
B-6.
/

6
B-7.
/

10
7
3

B-4.

-
-

INDEPENDENT PRODUCTION SERVICES, INC.


-

Pg 3 of 7

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73

10

Appendix D2: IPS Supply Chain Security Program - Key to Awarding Points

D-1.

(D)

C-1.

10
/

-
/

C-2.
-
6

(C)

10

B-10.

- 6
- 6

7
/

-
/

- 6

INDEPENDENT PRODUCTION SERVICES, INC.


-
0

3
0
/
-

-
/

-

-

Pg 4 of 7

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IPS COMPLIANCE GUIDEBOOK

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20

-
/

Appendix D2: IPS Supply Chain Security Program - Key to Awarding Points

E-1.

(E)

D-5.

/

14

6
0

-
/

- 6

- 6
- 6

D-4.

7
70%

10

D-3.

D-2.

INDEPENDENT PRODUCTION SERVICES, INC.


-

Pg 5 of 7

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75

20

*
-
/

Appendix D2: IPS Supply Chain Security Program - Key to Awarding Points

E-6.
6
-
6
-
-
-
-

E-3. ISO IS 17712

ISO IS 17712

ISO IS
17712

E-4.
-
-

E-5.
-
- (CCTV)

*
//

E-2.

-
- (CCTV)

-
- (CCTV)

6
-
-
-
-
-

-
-

-
-

6
-
-
-
-
-

ISO IS 17712

/
-

ISO
IS 17712

14

*
-

/
-

INDEPENDENT PRODUCTION SERVICES, INC.


-

Pg 6 of 7

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10
E2 E7

Appendix D2: IPS Supply Chain Security Program - Key to Awarding Points

G-2.

C-TPAT

10

G-1.

-
6 /

/
- //C-TPAT

(G)

IT

IT

- IT

0
LCL

3
0

-
-
/

/
- //C-TPAT

- 6

IT

IT

-
- IT

7
3

E3E4E6 E7
E3E4E6
E7

IT
IT

- - 6
- 6

IT
F-3. (IT)

-

F-2. (IT)

10

F-1.

-

- IT

(F) (IT)

E-10 -
(LCL)

>
>/

>

E-9.

>

>/

>

14

- 6

E-8.

-

20

E-7.

- 6

INDEPENDENT PRODUCTION SERVICES, INC.


-

Pg 7 of 7

Appendix E: Unannounced Audit Notification Letter

Date:

Day/Month/Year

To:

Factory Name
Factory Address

Attn:

Factory Compliance Contact Name

Re:

IPS Unannounced Audit on Day/Month/Year

Dear (Factory Compliance Contact Name),


Independent Production Services (IPS), a function within L Brands, Inc. will be conducting an unannounced
Integrated Compliance Monitoring (ICM) Audit at your facility today, Day/Month/Year. Our records indicate your
factory is working with (Supplier Name) to manufacture on behalf of (Client Name). IPS auditors (Auditor #1) and
(Auditor #2) will conduct the ICM audit, covering the following programs:
Labor Standards
Supply Chain Security
Trade Compliance
Brand Protection
Auditors will conduct a tour of the factory (and dormitory, if applicable), a documentation review, and may conduct
brief worker interviews, if needed. Your cooperation in providing full access to your factory and documentation will
be appreciated.
Should you have questions or concerns, please contact me at +852 98819876 or spound@ips-global.com.
Thank you for your attention and cooperation.
Sincerely,

Simon Pound
Director, Operations
Independent Production Services (IPS)
L Brands, Inc.
cc:

Shelly Zimmerman, AVP IPS


Scott French, Manager, Compliance IPS
Louis Wong, Manager, Compliance IPS

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77

Appendix F: Corrective Action Management (CAM)

Appendix F: Corrective Action Management (CAM)

Notification to Supplier:

SUPPLIER:
NOTIFICATION
An automatedTO
email
will go to the primary supplier contact to notify them that factory audit reports are available
An automated email will go to the primary supplier contact to notify them that factory audit
reports are available and corrective action may be required.
The automated email will serve as official notification to the supplier that corrective actions may be required.
The automated email will serve as official notification to the supplier that corrective actions may
Example
the notification:
be of
required.

Example of the notification:
Automated email:
ICM Report Notification to Supplier
Automated email: ICM Report Notification to Supplier

and corrective action may be required.

From: AuditResults_IPS@steton.com
To: Supplier Contacts
Cc: IPS Team
Subject: IPS ICM Report Notification for Factory XXXX

Please note: the Integrated Compliance Monitoring (ICM) audit reports for the following factory are now available.
The reports can be downloaded from our website ips.steton.com.

*********************************************************

Factory Name: XXXX

Factory ID: XXXX
Audit Date : MMM DD YYYY

*********************************************************

Audit Report Download Procedures:
1. Login to Steton.
2. Click the "Reports" icon.
3. Place the cursor in the Location column and enter the factory name.
4. Click the hyperlink of "Activity Date" on the left column of the table.
5. Click Audit Report for the specific audit report to display. Reports can be downloaded in PDF.
6. You may click the return button and go back to the Audit Result Search screen and view/download other audit
reports.

Corrective Action Procedures:
Click the CAM icon to access and complete action plans. Guidance for how to submit action plans can be found
by clicking the Guidance icon and selecting the Steton Navigation and Procedures link.

Note: Corrective actions must be submitted within 30 days of this notification.

If you have any questions regarding the CAP process, please refer to Appendix F in the IPS Compliance Guidebook-
2016 Edition or contact the IPS Corrective Action Management team for further guidance.

Best Regards,
Independent Production Services, Inc. (IPS)

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IPS COMPLIANCE GUIDEBOOK

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NOTIFICATION TO CLIENT:
Notification to Client:

An automated email will go to the primary client contact to notify them that factory audit
reports are available and, if any non-compliant issues were identified during the audit, the IPS
if any non-compliant issues were identified during the audit, the IPS Corrective Action Management (CAM) team will
Corrective Action Management (CAM) team will work with the supplier on the Corrective Action
work with
the
supplier on the Corrective Action Plan (CAP).
Plan
(CAP).
Example
of the o
notification:
Example
f the notification:

Automated
email:
ICM
Report Notification to
to Client
Client
Automated
email:
ICM
Report Notification

An automated email will go to the primary client contact to notify them that factory audit reports are available and,

From: AuditResults_IPS@steton.com
To: Client Contacts
Cc: IPS Team
Subject: IPS ICM Report Notification for Factory XXXX

Please note: the Integrated Compliance Monitoring (ICM) audit reports for the following factory are now available.
The reports can be downloaded from our website ips.steton.com.

*********************************************************

Factory Name: XXXX

Factory ID: XXXX
Audit Date : MMM DD YYYY

*********************************************************

Audit Report Download Procedures:
1. Login to Steton.
2. Click the "Reports" icon.
3. Place the cursor in the Location column and enter the factory name.
4. Click the hyperlink of "Activity Date" on the left column of the table.
5. Click Audit Report for the specific audit report to display. Reports can be downloaded in PDF.
6. You may click the return button and go back to the Audit Result Search screen and view/download other audit
reports.

If any non-compliant issues were identified during the audit, the IPS Corrective Action Management team will
work with the supplier on the Corrective Action Plan (CAP). Please contact us if you have any questions.

Best Regards,
Independent Production Services, Inc. (IPS)

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IPS COMPLIANCE GUIDEBOOK

79

Guidance for how to submit action plans can be found


Next Steps for Supplier:

by clicking the Guidance icon in Steton and then

When suppliers sign into Steton, they have access to

selecting the Steton Navigation and Procedures link.

two reports for each ICM audit program:


Audit Report

NOTE: Supplier should review the CAP materials provided

Audit Report (Non-Compliant Items)

by the factory thoroughly BEFORE making submissions

The Non-Compliant Items report shows all areas that

in CAM. If any of the action plans provided by the factory

did not obtain full points during the audit and require

do not meet the compliance requirements stated in the

corrective action.

IPS Compliance Guidebook, or proof documentation is

The supplier should download the Non-Compliant

not sufficient to demonstrate the corrective action being

Items report and send to the factory for action.

taken, the supplier should continue to work with the fac-

The supplier should read through the visit findings and


the compliance requirements in the IPS Compliance
Guidebook, then communicate with the factory and
work with them to come up with a remediation plan for
each non-compliant item.
The supplier is responsible to submit corrective actions
and upload supporting documentation to the CAM
module in Steton.

80

IPS COMPLIANCE GUIDEBOOK

04/2016

tory until they believe the action plan and proof meet the
compliance requirements.

Appendix G: Contact List


Program Contact
Labor Standards
Western Hemisphere
Alison Gingo
Manager, Social Compliance
Direct Line: (614) 415-3442
Email: AGingo@lb.com
Eastern Hemisphere
Simon Pound
Director, Operations
Direct Line: (852) 2239 6514
Email: Spound@ips-global.com

Supply Chain Security


Western Hemisphere
Scott French
Manager, Compliance
Direct Line: (614) 415-3567
Email: SFrench@ips-global.com
Eastern Hemisphere
Simon Pound
Director, Operations
Direct Line: (852) 2239 6514
Email: Spound@ips-global.com

Trade Compliance
Western Hemisphere
Scott French
Manager, Compliance
Direct Line: (614) 415-3567
Email: SFrench@ips-global.com
Eastern Hemisphere
Simon Pound
Director, Operations
Direct Line: (852) 2239 6514
Email: Spound@ips-global.com
Brand Protection
Dean Brocious
Associate Vice President, Global Compliance
Investigations
Direct Line: (614) 415-7917
Email: DBrocious@lb.com

Anti-Corruption
Daniel W. Click, CPA, CFF, CFE
Associate Vice President, Global Compliance
Anti-Corruption
Direct Line: (614) 415-6311
Email: DaClick@lb.com

CONFLICT MINERALS
Alison Gingo
Manager, Social Compliance
Direct Line: (614) 415-3442
Email: AGingo@lb.com

Operations Contact
(e.g. Steton, factory status, reports, etc.)
Western Hemisphere
Scott French
Manager, Compliance
Direct Line: (614) 415-3567
Email: SFrench@ips-global.com
Eastern Hemisphere
Viol Chan
Senior Manager, IPS
Direct Line: (852) 2239 6515
Email: Vchan@ips-global.com

Issue Escalation
Shelly Zimmerman
Associate Vice President, Global Audit
Direct Line: (614) 415-3568
Cell: (614) 323-1573
Email: SZimmerman@ips-global.com
Leigh Schmid
Senior Vice President, Global Compliance
and President, IPS
Direct Line: (614) 415-3560
Email: LSchmid@lb.com
General Counsel - generalcounsel@lb.com

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Appendix H1: IPS Third Party Labor Standards Program Scoring Audit
Form
THIRD PARTY LABOR STANDARDS PROGRAM
Conducted on behalf of Independent Production Services Inc. (IPS)

Country:
Factory:
Address:

Supplier:

Factory Contact Person:


Title:
Email:

Telephone:

OVERALL RATING:

Maximum
Value
30
320
310
310
180
240
10
50
30
10
10
330
170
50
2050

Code of Conduct
A. Compliance with the Law
B. Minimum Wages and Benefit
C. Maximum Working Hours
D. No Forced Labor
E. No Child Labor
F. Health & Safety
G. Nondiscrimination
H. No Corporal Punishment
I. Freedom of Association
J. Environment
K. Community Involvement
L. Access
M. Sub-contracting
N. Dormitory

Value of N/A
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

2050

or

Net value of
Score
30
320
310
310
180
240
10
50
30
10
10
330
170
50
2050

Actual
Score

Factory Background (including direct & indirect manpower, products):

Audit process:

Attitude of employees / managers:

Does the factory have foreign migrant workers? If Yes, identify number, origin and capacity (office vs production)
Overall Findings:

Appendix H1: IPS Third Party Labor Standards Program - Scoring Audit Form

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Page 1 of 5

Key compliance contact person (with name card copy):


Email:
Tel:

Mobile:

Update on factory name/address and contact person:

Audited by:

Date:

Approved by:

Date:

A. Compliance with the Law


1. Code of Conduct Poster

10

Rating Value
7
3

120

Rating Value
84
36

N/A

Score

N/A

Score

N/A

Score

N/A

Score

2. Updates on local and national laws


3. Communication to workers including Labor law, factory regulations, Client's
code of conduct and wage pay calculation

Comments:

B. Minimum Wages and Benefits


1. Basic Pay
2. Overtime Pay

3. Pay date

20

14

4. Deposit
5. Deductions or Fines
6. Benefits including but not limited to Social insurance, entitled leaves and
holidays
Comments:

C. Maximum Working Hours


1. Overtime hours

2. One day off in seven

3. Time card/record

180

Rating Value
126
54

110

77

33

20

14

Comments:

D. No Forced Labor
1. Freedom of movement

30

Rating Value
21
9

Appendix H1: IPS Third Party Labor Standards Program - Scoring Audit Form

Page 2 of 5

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83

2. Freedom of overtime

20

14

50

35

15

100

70

30

3. Prison labor
4. Freedom of employment
5. Termination of employment
6. Employment Agent Screening
7. Employment contracts and valid work permit for foreign migrant workers

8. Withholding of Identity certificate/passport/work permit/international travel


documents
Comments:

E. No Child Labor

80

1. Underage worker

Rating Value
56
24

N/A

Score

N/A

Score

2. Screening procedure
10

3. Date of hiring

4. Date of birth
Comments:

F. Health & Safety

10

1. Evacuation plan

Rating Value
7
3

2. Fire extinguisher/hydrant
3. Fire alarm system
4. Two fire exits
5. Exit signs
6. Fire drill
7. Emergency lighting
8. Passageway
9. Drinking water
10. Lavatory
11. Personal protective equipment
12. Safety guard
13. CSCS/MSDS
14. Safety signs/label
15. Electrical equipment/machine

Appendix H1: IPS Third Party Labor Standards Program - Scoring Audit Form

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Page 3 of 5

16. Operator certificate


17. Welfare of Health and Safety Committee
18. Juvenile worker
19. First aid kit
20. Canteen
21. Ventilation, lighting
22. Other Health & Safety condition
23. Chemical Storage
24. Site building in good physical condition
Comments:

G. Nondiscrimination
1. Prohibit discrimination

10

Rating Value
7
3

10

Rating Value
7
3

N/A

Score

N/A

Score

N/A

Score

N/A

Score

Comments:

H. No Corporal Punishment
1. Discipline rules and practices
2. Discipline record

3. Action to worker
4. Freedom of using toilet

20

14

10

Comments:

I. Freedom of Association
1. Freedom of association
2. Work grievance system

20
10

Rating Value
14
6
7

0
0

Comments:

J. Environment
1. Certificate/Permit

10

Rating Value
7
3

Appendix H1: IPS Third Party Labor Standards Program - Scoring Audit Form

Page 4 of 5

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85

Comments:

K. Community Involvement
1. Community involvement

10

Rating Value
7
3

150

Rating Value
105
45

N/A

Score

N/A

Score

N/A

Score

N/A

Score

Comments:

L. Access
1. Employee/Payroll records

2. Employment contracts
3. Access to documents
4. Access to private employee interview

10

150

105

45

20

14

Comments:

M. Sub-contracting
1. Approval

170

Rating Value
119
51

10

Rating Value
7
3

Comments:

N. Dormitory
1. Location
2. Space
3. Bathroom
4. Separation for male and female workers
5. Toilet
Comments:

Best Practices:

Appendix H1: IPS Third Party Labor Standards Program - Scoring Audit Form

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IPS COMPLIANCE GUIDEBOOK

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Page 5 of 5

04/2016

IPS COMPLIANCE GUIDEBOOK

B6.

10%

0
14

10%

10%

0
10%

10%

10%

Appendix H2 - Third Party Labor Standards Program - Key to Awarding Points


Page 1 of 8

B5.

6
4 13

14
3

20

36
10%

10%

10%

10%

84

7
3

120

B4.

B3.

B2.

B1.

B.

A3.

10

A2.

A1.

A.

* 24 IPS

INDEPENDENT PRODUCTION SERVICES, INC.


-

Appendix H2: IPS Third Party Labor Standards Program Key to Awarding
Points

87

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IPS COMPLIANCE GUIDEBOOK

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110

D5.

14

14

21

14
10% /

77

126

60

6
11% 25% /

33
8-14 1

10%

54
72

10%

Appendix H2 - Third Party Labor Standards Program - Key to Awarding Points


Page 2 of 8

D4.

20

20

30

20
/

180

D3.

D2.

D1.

D.

C3. /

C2. 1

C1.

C.

IPS *

*
IPS *

0
*
IPS *

0
*
IPS *

0
*
IPS *

0
25% /

0
15 1

10%

0
72

10%

04/2016

IPS COMPLIANCE GUIDEBOOK

89

70

///

100

///

E4.

Appendix H2 - Third Party Labor Standards Program - Key to Awarding Points


Page 3 of 8

3
5%

10

24

30

E2.

E3.

0
5%

0
*

IPS *

*/

IPS *

/ */

IPS *

15

80

56

50
35
//

E1.

E.

D8.
///

D7.

D6.

90

IPS COMPLIANCE GUIDEBOOK

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35 36-44

F2. /

F3. -

F4.

F5.

F6.

F7.

F8.

F9.

F10.

F11.

F12.

11% 25%
/

75%

15%

25%

25%

25%

11% 25%
/

25%
/


45-70
70

75%

6% 15%

11% 25%

Appendix H2 - Third Party Labor Standards Program - Key to Awarding Points


Page 4 of 8

10%
/

90%

5%

10%


10% 11% 25%

10%
/

10

F1.

F.

04/2016

IPS COMPLIANCE GUIDEBOOK

91

F19.

F20.

F21.

F22.

F-23.

90%

80%

75% 89%

50% 79%

Appendix H2 - Third Party Labor Standards Program - Key to Awarding Points


Page 5 of 8

F18.

F-24.

F17. -

75%

50%

10%
/

F16.

6% 10%
/

/ 5%
/ /

F15. /

CSCS/MSDS CSCS/MSDS

/ // / 25%
//
/
10%
/

/
11% 25% /

CSCS/MSDSCSCS/MSDS

F14. /

CSCS/MSDSCSCS/MSDS

CSCS/MSDSCSCS/MSDS

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MSDS

F. -

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35 36-44

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Appendix I: L Brands Code of Conduct

SUPPLIER CODE
OF CONDUCT
We require that all factories comply with the following Code of Conduct:
Compliance with the Law

Compliance with all laws, rules and regulations.

Minimum Wages
and Benefits

Payment to workers of the minimum wage prescribed by local law or the prevailing local industry
wage, whichever is higher; provision to workers of benefits that conform to the better of applicable
local law or prevailing local industry standards; and payment to workers of overtime compensation in
compliance with all applicable laws.

Maximum Working Hours

Overtime shall be limited to a level consistent with humane and productive working conditions.
Workers shall not be required, on a regularly scheduled basis, to work in excess of 60 hours (or lower
if prescribed by local laws or local industry standards) per week; and, generally, workers shall be
provided with at least one day off in seven.

No Forced Labor

Prison, indentured, bonded, involuntary, slave labor or labor obtained through human trafficking shall
not be used.

No Child Labor

All workers shall be at least the local minimum legal working age or ILO standard, whichever is higher.

Health and Safety

The work environment shall be safe and healthy.

Nondiscrimination

Workers shall be selected only on the basis of their ability to do the job and not on the basis of other
personal characteristics or beliefs.

No Corporal Punishment

Neither corporal punishment nor any other form of physical or psychological coercion shall be used
against workers.

Freedom of Association

The lawful exercise of workers rights of free association shall be respected and not restricted or
interfered in, and workers lawfully exercising those rights shall not be threatened or penalized.

Anti-Corruption/
Anti-Bribery

Suppliers must comply with all applicable anti-corruption and anti-bribery laws, rules and regulations.

Environment

Suppliers must comply with all applicable environmental laws and regulations.

Community Involvement

Projects undertaken in partnership with community groups, or local or international NGOs, particularly
those that address educational opportunities for younger people employed in production facilities,
shall be encouraged and supported.

Access

For the purpose of monitoring compliance with our policies, the company, subcontractors and its
agents shall be given unrestricted access to all production facilities and dormitories and to all relevant
records, whether or not notice is provided in advance.

Sub-contracting

Unauthorized subcontracting is prohibited. All subcontracting must be pre-approved by Independent


Production Services.

ENGLISH

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Appendix J1: How to Add a Supplier


How to Add a Supplier
When IPS clients are going to use a new supplier, they must submit the Supplier Appointment
Notice in Steton to indicate the supplier contact and factories to be used for production.
Guided Steps to Enter the Supplier Appointment Notice:
Step 1: Select the Forms icon on the home screen.

Step 2: Click Start New.

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Step 3: Click Start New Form.

Step 4: Click your username.

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Step 5: Type new supplier in the search box, and click the binoculars icon.

Step 6: New Supplier will be returned in the search results. Click Next.

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Step 7: Click Supplier Appointment Notice.

Step 8: Review the information selected, and click Begin Form.

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Step 9: Click New to enter information for a new supplier.

Note: Steton utilizes a tool called triggered questions. Triggered questions populate based on
the users response to another question. For example, clicking New will populate a set of
questions for the user to answer. Only some questions have a question or questions triggered
from them.
Step 10: Complete the Supplier Appointment Notice. Required questions will be denoted by an
asterisk (*).
The following screenshots show the complete Supplier Appointment Notice. Please note that
additional triggered questions may populate.

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Note: The information icon, denoted by the letter i and circled in the screenshot above, may
contain additional instructions. A blue information icon contains instructions; grey information
icons do not.

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The following fields are required when a new supplier is submitted via the Supplier
Appointment Notice:
Status
Client
Supplier Name
Supplier Address
Supplier City
Supplier Country
Product Sector
Product Type (this question is triggered and will populate after product sector is answered)
Supplier Compliance Contact- Name
Supplier Compliance Contact- Title
Supplier Compliance Contact- Telephone Number
Supplier Compliance Contact- Email Address
Supplier Management Contact- Name
Supplier Management Contact- Title
Supplier Management Contact- Telephone Number
Supplier Management Contact- Email Address
Do you have factory information to input?
Note: If you have factory information to input, the following additional questions will populate.
How many factories do you have information for?
Factory Name
Factory Address (not required)
Factory Country

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Step 11: When all required questions have been answered, the system will prompt the user to
submit the form. Click Yes.

Step 12: A signature page will display. A signature is not required, so simply click Submit.

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Step 13: The system will prompt you to confirm that the form is complete. Click Yes.

Step 14: After the form is submitted, the IPS Support team will verify the supplier information
with the client and add the supplier in Steton.

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Appendix J2: How to Add a Factory


How to Add a Factory
When the supplier activates a new factory for one of IPS clients, the supplier is required to get
approval from the client and then submit the Factory Set-up Form in Steton for IPS to officially
set the factory up in Steton.
Guided Steps to Enter the Factory Set-up Form:
Step 1: Select the Forms icon on the home screen.

Step 2: Click Start New.

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Step 3: Click Start New Form.

Step 4: Click your username.

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Step 5: Type new factory in the search box, and click the binoculars icon.

Step 6: New Factory will be returned in the search results. Click Next.

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Step 7: Click Factory Set-up Form.

Step 8: Review the information selected, and click Begin Form.

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Step 9: Click New to enter information for a new factory.

Note: Steton utilizes a tool called triggered questions. Triggered questions populate based on
the users response to another question. For example, clicking New will populate a set of
questions for the user to answer. Only some questions have a question or questions triggered
from them.

Step 10: Complete the Factory Set-up Form. Required questions will be denoted by an asterisk
(*).
The following screenshots show the complete Factory Set-up Form. Please note that additional
triggered questions may populate.

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Note: The information icon, denoted by the letter i and circled in the screenshot above, may
contain additional instructions. A blue information icon contains instructions; grey information
icons do not.

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The following fields/questions are required when a new factory is submitted via the Factory
Set-up Form:
Status
Client
Supplier Name
Factory Type
Factory Name
Factory Address
Factory City
Factory Province/State
Factory Postal Code
Factory Country
Distance from Airport (in hours)
Please attach a valid factory business license by clicking on the Click Here button.
Sector/Product Type
Will the factory produce goods containing the customers brand logo?
Factory Compliance Contact- Name
Factory Compliance Contact- Title
Factory Compliance Contact- Telephone Number
Factory Compliance Contact- Email Address
Factory Compliance Contact- Reporting Structure
Factory Management Contact- Name
Factory Management Contact- Title
Factory Management Contact- Telephone Number
Factory Management Contact- Email Address
Total Number of Employees
Does the factory employ foreign migrant workers?
Please select the local language(s) of factory workers for Code of Conduct poster distribution.
Factory Code of Conduct Poster Receiver- Name
Factory Code of Conduct Poster Receiver- Telephone Number
Factory Code of Conduct Poster Receiver- Email Address
Is the factory related to the supplier?
Is there a main contractor?
Note: If the factory employs foreign migrant workers, the following additional questions will
populate. They are all required.
Number of Foreign Migrant Workers
Nationality of Foreign Migrant Workers
Job Responsibility of Foreign Migrant Workers

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Note: If there is a main contractor, the following additional questions will populate. They are
all required.
Main Contractor Name
Main Contractor Address
Main Contractor City
Main Contractor Province/State
Main Contractor Country
Main Contractor Compliance Contact- Name
Main Contractor Compliance Contact- Title
Main Contractor Compliance Contact- Telephone Number
Main Contractor Compliance Contact- Email Address
Main Contractor Management Contact- Name
Main Contractor Management Contact- Title
Main Contractor Management Contact- Telephone Number
Main Contractor Management Contact- Email Address
Is the factory related to the main contractor?

Step 11: When all required questions have been answered, the system will prompt the user to
submit the form. Click Yes.

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Step 12: A signature page will display. A signature is not required, so simply click Submit.

Step 13: The system will prompt you to confirm that the form is complete. Click Yes.

Step 14: After the form is submitted, the IPS Support team will verify the factory information
with the client and add the factory in Steton. If the client does not approve the addition of the
factory, the supplier will be contacted and the factory will not be added.

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Appendix J3: Steton Navigation and Procedures


Steton Navigation and Procedures
Downloading Compliance Standards and Program Guidance
The Guidance icon is the central repository for all guidance, policies and procedures related
to ICM reviews, Steton system use, client and supplier responsibilities, etc.
Suppliers can download system use guidance and communicate IPS compliance requirements
with their factory base by following these steps:
Step 1: Select the Guidance icon.

Step 2: Click any of the category links to view a list of documents.

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Step 3: Click on any document view, download, or print it.

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Viewing Factory Lists


Clients and suppliers can access Steton to check the status of factories. Clients and suppliers are
required to review factory lists regularly and update IPS if there are any changes to their factory
base so IPS can reflect the updated factory status accordingly.
Guided steps to view active factory list:
Step 1: Click the Factories icon.

Step 2: All of the clients or suppliers active factories will be listed in the grid. They can be
exported to Excel, Word or PDF by clicking the buttons at the top of the page.

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Guided steps to view prohibited factory list:


Step 1: Select the Guidance icon.

Step 2: Click the Prohibited Factory List link.

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Step 3: Select the Prohibited Factory List document. An Excel file will open.

Note: Some Internet browsers will automatically open the file in another window or will ask for
permission to open the file.

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Viewing Audit Reports


When audits are conducted and approved by IPS, an automated email will be sent to the client,
sourcing group, and supplier stating that audit reports are available for review in Steton.
Guided Steps to View Audit Reports:
Step 1: Select the Reports icon.

Step 2: A grid showing all available audit reports will populate. Filter the grid by typing a
location (factory), audit date, activity name, or country into the corresponding search box.

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Step 3: Select the Activity Date hyperlink for the audit you wish to view.

Step 4: Click Audit Report to view the report.

Note: To see only items that did not score full points, click Audit Report (Non-Compliant
Items).

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The screen shots below show how the audit report will display in Steton. Auditor comments
and supporting photos will be included below the question.
Click the PDF button to view and save a PDF version of the audit report.

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