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AT A GLANCE

Tradevision is one of the largest Services Providers through Sales and have a Strong
Expertise in Medical Technologies & Equipments, also Specialization in Burn unit in
Bangladesh.
In addition, the IT solutions team of our company is working on Process Optimization to
serve a Qualitative and Cumulative number of consumers from all over the country; as
well as committed to Alliance, Open Innovation & Development. Focusing on its
Corporate Philosophy and Brand commitment Tradevision is dedicated to becoming a
company that is well recognized and respected by Employees, Business partners,
Consumers and Society. We are highly devoted to bringing more value out of
Technology through Implementation of Strategies, Innovative Solutions, Skilled Services
and Excellent Operations in Marketing & Management Systems.
Right now our Innovative Business Development team is working on Nuclear Power,
Digitization on Railway Communication System and Paperless Management Systems.
Our service range consists of more than thousand consumer locations around the
country and is rapidly increasing.

HISTORY ON IT
Tradevision Ltd. (TVL) is a service oriented private limited company in operation since
1985. One of the best in the field of Electro Medical Equipment and Power Generator
Supply, Installation and Service in Bangladesh.
The Company started its activities with general trading in 1985. In 1991 it switched
over to Medical Equipment Supply & Installation. Since then it remains its Principal
Business. TVL entered into the field of Industrial Power Generation - supply &
installation in 1994.
At the moment the firm is manned by 95 employees with a highly qualified service
team, which includes twenty eight postgraduate, graduate and diploma Engineers and
around twelve highly skilled technicians. The rest of the employees constantly monitor
sales, admin, accounts etc.
In Medical Field we served almost all the tertiary level referral Medical College
hospitals, District hospitals, secondary level 250 bed Project hospitals, most of the
clinics, diagnostic centers throughout the country.

We are the Market Leader in Cancer Therapy Equipment (VARIAN Linear


Accelerator -Radiation Therapy Equipment).
We are the Exclusive Agent for Haag-Streit Group
We are the Exclusive Agent for Medtronic Inc.

In Power Field we served several hundreds of industries countrywide which include


heavy Industries, Garments, Hospitals & Clinics, Cold Storage, Defense Service, Textile
Mills and many others.
We have more than 750 install bases for industrial diesel power generating
sets in Bangladesh. 250 diesel gen sets for Real Estate Sector.
We have more than 110 install bases for industrial natural gas power
generating sets in Bangladesh.
We have around 25 install bases for industrial online UPS in Bangladesh.
Our supplies of technologies have a vision for the future.

COMPANY INFORMATION:
Name of the Company
1994
Company Structure
Date of Foundation
Member of Local Chamber
Industries

:
TRADEVISION LIMITED
Incorporated under the Company Act (XVIII)
:
:

Private Limited Company


2nd Day of November, 1985
:
Dhaka Chamber of Commerce &
Bangladesh Indenting Association
Bangladesh Association of Software and

Information Service
Board of Directors

Mir Mahaboob Ali


Md. Shahidul Hassan
Mahmud Hassan
Andalib Islam

Chairman

Mir Mahaboob Ali

Managing Director

Mahmud Hassan

Name & Title of Persons (s) In charge

Number of Employees
Service Centers
Trading Particulars Activities

:
Md. Shahidul Hassan
Director
Andalib Islam
Director
:
103 Employees
:
Service Center - In Dhaka (Head Office)
Service Center - In Chittagong (Branch Office)
:
Trading exclusively on
Medical Equipment
Power Generation Equipment
Medical Gas Pipe Line
Integrated ICU/CCU & Related Accessories
Neuro & Trauma Navigation
Burn Treatment Equipment
Hyperbaric Treatment
IT (Network Support & Software Solution)

Railway Communication System Support


Sales Territory
Paid Up Capital
Annual Turnover

:
Throughout Bangladesh
:
US$. 20,50,000.00
US$. 19,500,000.00 [Average]

Bankers

:
Bank Asia Ltd., Mohakhali Br., Dhaka.
Sonali Bank Ltd., Local Office, Dhaka.
Jamuna Bank Ltd., Mohakhali Br., Dhaka.
Brac Bank Ltd., Graphics Building Br.,

Mohakhali, Dhaka.
TURN OVER IN LAST FISCAL YEARS:
Last Fiscal
Medical Business
Years
(US$)
FY 2009 - 10
7.50 Million
FY 2010 - 11
7.70 Million
FY 2011 - 12
11.60 Million
FY 2012 - 13
12.70 Million
FY 2013 - 14
13.20 Million
FY 2014 - 15
14.10 Million

Power Business
(US$)
2.80 Million
3.10 Million
1.10 Million
2.10 Million
2.20 Million
2.00 Million

Total Turnover
(US$)
10.30 Million
10.80 Million
12.70 Million
14.80 Million
15.40 Million
16.10 Million

COMMON INFO
Geographical Area

147570 Sq. Km.

Population (1991) Census

111.4 Million

Population (1996) Expected

122.9 Million

Hospital Beds : Population


[Ratio]

1: 3243

Government Medical Colleges

13

Private Medical Colleges

15

Medical University

Specialized Hospitals

Medical College Hospitals

13 (Govt.) + 15 (Pvt.)

250 Beds Hospitals

200 Beds Hospitals

150 Beds Hospitals

100 Beds Hospitals

27

50 Beds Hospitals

28

31 Beds Hospitals

402

Total Government Hospitals

525

MEDICAL SECTOR INFO

POWER SECTOR INFO

Company Profle

MARKET INFORMATION:

Spinning/Composite Textile Mills

500

Pharmaceutical Industries (Big)

10

Cement Industries

30

Paper Mill

35

C. R. Coil Industries

Polymer Industries

Re Rolling Industries

40

Tin Industries

20

Leather Processing Industries

40

Large/Complete Garment Ind.

50

SPP/IPP 10 MW

48

CURRENT REPRESENTATION:
MEDICAL BUSINESS:
SMITH Medical International Ltd., UK

SMITH Medical PM Inc., USA

Haag-Streit AG, Switzerland

Moller Wedel, Germany

Clement Clark, UK

VARIAN MEDICAL AG

OTI Canada

Keeler, UK

ELLEX MEDICAL, Australia

DORC, Netherlands

Heidelberg, Germany

Wavelight, Germany

Datascope Patient Monitoring, USA

Eschmann Holdings Ltd, UK

Paramount Bed Co, Japan

Bicakcilar, Turkey

Starmedtec GmbH, Germany

Gambro, Sweden

Surgiris, France

Medtronic ,USA

SMITHS MEDICAL
HAAG - STREIT GROUP

ONCOLOGY

Company Profle

POWER BUSINESS:

Broadcrown Limited, UK

Power Generation
(Diesel)

Emerson

Industrial On Line UPS

Newage Stamford, UK

AC/DC Generator

Jinan, China

Power Generation (Gas)

INFORMATION TECHNOLOGY (IT) BUSINESS:

Medical Equipments Software (Installations & Services)


Provide Networking Devices (Installations & Services)
Software Development (In any fields) & Support Services.
OTHERS BUSINESS:

Railway Communication System Support


Engineering Procurement Contractor

TECHNICAL PERSONNEL AVAILABLE: (LIST OF ENGINEERS)


A.
Name

ENGR. GAUTAM KUMAR DAS

Qualification

B.Sc. Engg. Electrical & Electronics Engineering

Service Experience

About 18 years

Local Training

Several Local Training by the Manufacturer's Trainers

Overseas Training

Technical Service Training from U.K in the year of 1998


Technical Service Training from Sweden in the year of 1998
Technical Service Training from U.K in the year of 1998
Technical Service Training from India in the year of 2000
Technical Service Training from Germany in the year of
2001
Technical Service Training from Australia, Switzerland in
the year of 2004
Technical service training from Italy in the year of 2006 &
2009
Technical service training from USA in the year of 2007 &
2010

B.
Name

ENGR. MONJUR MORSHED

Qualification

B.Sc. in Electrical & Electronic Engineering, BUET

Service Experience

About 9 years

Local Training

Several Local Training by the Manufacturers Trainers

Overseas Training

C.
Name

Trained from DB Power Electronics (P) Ltd. of India on


Industrial UPS
ENGR. MD. MAHMUD AMIN
Dhaka Polytechnic Institute

Qualification

Diploma in Engineering (Mechanical)

Service Experience

About 5 years

Local Training

Several Local Training by the Manufacturers Trainers

Overseas Training

Service Training in China, Installation and commissioning


of Gas Generator, Manufacturer Jinan Diesel Engine Co.
Ltd. China in the year of 2004
Deutz Asia Pacific (Singapore) Training in 2006
Service Training on Newage Stamford Alternator from India

D.
Name

ENGR. MOHAMMED AMRAN HOSSAIN

Qualification

B.Sc. Engg. (Electrical & Electronic )

Service Experience

About 15 years

Local Training

Several Local Training by the Manufacturers Trainers

Overseas Training

Technical service training from India in the year of 2006 &


2011
Technical service training from USA in the year of 2007.
Technical service training from Germany in the year of
2010
Technical service training from China in the year of 2013

E.
Name

ENGR. MD. ARIF IFTEKHER

Qualification

M.Sc. (Applied Physics and Electronics)

Service Experience

About 12 years

Local Training

Several Local Training by the Manufacturer's Trainers

Overseas Training

Technical service training from USA in the year of 2007

Name

MITHUN CHANDRA MOHANTA

Qualification

Diploma in Civil Engineering

F.

Service Experience

About 12 years

Local Training

Several Local Training by the Manufacturer's Trainer

Name

MD. NAWAB ALI

Qualification

B.Sc. Engg. (Electrical & Electronic )

Service Experience

About 12 years

Local Training

Several Local Training by the Manufacturers Trainers

Overseas Training

Technical service training from Singapore in the year of


2013

Name

MIR SAJEDUR RAHMAN

Qualification

B.Sc. Engg. (Electrical & Electronic )

Service Experience

About 7 years

Local Training

Several Local Training by the Manufacturer's Trainers

Overseas Training

Technical service training from India in the year of 2010

G.

H.

Technical service training from Singapore in the year of


2013
I.
Name

SATYA RANJAN SAHA

Qualification

B.Sc. Engr. (Electrical & Electronic )

Service Experience

About 14 years

Local Training

Several Local Training by the Manufacturer's Trainers

Overseas Training

Technical service training from China in the year of 2011


Technical service training from India in the year of 2011

J.
Name

MD. SAFIQUL ISLAM

Qualification

B.Sc. Engg. (Electrical & Telecommunication),MBA

Service Experience

About 12 years

Local Training

Several Local Training by the Manufacturer's Trainers

:
Overseas Training

Technical service training from Switzerland in the year of


2013
Technical service training from India in the year of 2013

K.
Name

MD. ARAFAT HOSSAIN SARKAR

Qualification

B. Sc Engg. (Computer science)

Service Experience

About 8 years

Local Training

Several Local Training by the Manufacturer's Trainers

Overseas Training

Technical service training from Switzerland in the year of


2013

Name

NAZMUL ISLAM KANCHAN

Qualification

Diploma in Electro medical Engineering

Service Experience

About 5 years

Local Training

Several Local Training by the Manufacturer's Trainers

Name

MD. ABUL KALAM AZAD

Qualification

B.Sc. Engg. (Electrical & Electronic )

Service Experience

About 6 years

Local Training

Several Local Training by the Manufacturer's Trainers

Name

MD. SAIFUL HASAN

Qualification

B.Sc. Engg. (Electrical & Electronic )

Service Experience

About 3 years

Local Training

Several Local Training by the Manufacturer's Trainers

Name

MD. SERAJUL ISLAM (BABLU)

Qualification

B.Sc. Engg. (Electrical & Electronic )

Service Experience

About 5 years

L.

M.

N.

O.

Local Training

Several Local Training by the Manufacturer's Trainers

Overseas Training

Technical service training from India in the year of 2013 &


2014

Name

MD. YAR HOSSAIN

Qualification

B.Sc. Engg. (Electrical & Electronic )

Service Experience

About 8 years

Local Training

Several Local Training by the Manufacturer's Trainers

P.

LIST OF SKILLED TECHNICIANS


Q.
Name

MD. ANAMUL HAQUE

Qualification

Admitted in Diploma in Electrical Engineering.


Completed Trade Course with Six months in Electronics
and Two years in Electrical & Automobile.

Service Experience

About 8 years

Local Training

Several Local Training by the Manufacturers Trainers

Name

MD. ABDUL AHAD

Qualification

Trade course pass

Service Experience

About 6 years

Local Training

Several Local Training by the Manufacturers Trainers

Name

MD. ZAKIR HOSSAIN

Qualification

Trade course pass

Service Experience

About 15 years

Local Training

Several Local Training by the Manufacturers Trainers

Name

MD. RUSHEL MAHMUD

Qualification

Trade course pass

R.

S.

T.

Service Experience

About 7 years

Local Training

Several Local Training by the Manufacturers Trainers

Name

TARIQUL ISLAM TAREQ

Qualification

Trade course pass

Service Experience

About 2 years

Local Training

Several Local Training by the Manufacturers Trainers

U.

TEMPORARY TECHNICIANS:
ANOTHER 5 10 TECHNICIANS COULD BE INCLUDED SUBJECT TO SERVICE WORKLOAD

SERVICE POLICY:
We adopt following system to ensure proper customer service: a. Free routine maintenance (part of PPM)

Our Engineers are used to visit all customers site once in every month within the
city area without any charges within warranty period. This is a friendly visit to
perform minor preventive maintenance and to discuss the operational and
functional problems. We cover whole country similarly in every three months i.e
quarterly.
b. Monitoring

In every month we are used to send postal pre-paid service cards to every
customer around the country, asking some service and performance related
questions against our supplied machines/generating sets. As soon as we find any
problem we are used to attend the job within 8-36 hrs depending on the location
of the installation site.

c. On calls / Emergency service

We maintain a register book to record on calls or emergency calls on service. As


soon as we receive the complain, we keep record and respond within least
possible time but not more than 36 hrs. Soon we are introducing software to
monitor on calls and response for our customers.
d. Warranty, Contractual & Post Warranty service

We maintain individual register book to support above-mentioned services. We


offer priority response to these category customers and try to maintain spare
parts stock as much as possible against these category machines. We also offer
routine & preventive maintenance for these customers.

e. Coordination with company management and activity analysis


Management evaluates performance of service dept and engine down time by collecting
1. Morning tea discussion reports
2. Postal Pre-paid Service Cards (from the customers)
3. On call / Emergency call register
4. Warranty, Contractual and post warranty register

Management takes initiative to include Service Dept in the below listed meetings for
monitoring analysis 1. 24 Term meetings (15 days = 1 Term) in a calendar year on performance evaluation and
monitoring
2. Quarterly meeting on total evaluation and service monitoring.

3. Strategic changes are brought into account during these meetings.

SERVICE FACILITIES IN BRIEF (WORKSHOP IN OFFICE):


Service Facilities:
Service center: 12 X 10 area dedicated to provide service help for our entire valued client
Service tools & Spares:
Complete tool kits for gas driven equipment
Complete tool kits for electrical service
Complete tool kits for servicing electronic component/ boards etc.
Complete tool kits for optical instruments
Service manuals, diagrams, installation guidelines, quick service references etc.
Fast moving spares and emergency spares for all our supplied equipment.
Others
We Provide Service:

Preventive service [To keep the machine trouble free]


On call emergency service [To minimize current trouble]
Contractual Service [against Annual service agreement]
24 Hrs emergency mobile to reach our engineering department
Monthly [if installed in Dhaka] and quarterly [If installed outside Dhaka] checking of each
installed machine during the warranty period.

Manufacturer training:
(a) OVERSEAS TRAININGS: Our service engineers are trained from different manufacturers of
UK, China, Sweden, Switzerland, India, and Germany, Australia, Singapore. The
manufacturer arranged these highly professional, well equipped and skilled training in
their factory/ Training center.
(b) LOCAL TRAININGS: Manufacturers also send their Trainers/ Experts every year (once or
twice) to Bangladesh for training and up gradation of our sales and service team on their
products. This practice is very much regular with a keen objective from the part of
Manufacturer to keep the whole team well concerned on all their recent updates and
capable to provide satisfied customer support.
SERVICE STRENGTH OF TVL:
Introduction:
We believe Post Purchase Discontent should be minimized. As such after sales service is our
prime feature, which convince our buyers to buy the second Power Equipment form us. Our
Company provides top priority on Service. Manufacturer trains most of our Engineers & they are
prepared to handle service problems from minor to major extend. Our company philosophy is to
be the partner of the buyer rather to be a seller only. We provide following service care to our
customers:

On Call Service / 24 hrs Emergency Service


Service Queries through Monthly mail (Postal prepaid service cards)
Annual Service Contract (A. S. C.)
Quarterly Service Contract (Q. S. C.)

Spares support ASAP


Professional installation & service support
Technical news on recent up-gradation
Preventive maintenance

Service Facilities:
a) Store: We have facilities for store to keep the first & slow moving spare parts. All fast
moving engine parts, fast moving alternator parts, filters, sensors, air filters, solenoids,
modex, PLC units and other consumables.
b) Service Center: One at Dhaka and one at Chittagong, well equipped with
necessary tools, manuals, drawings, computer systems, service instrumentsoperated by trained service engineers.
c) Workshops: We do have a major workshop facility excluding our own at Dhaka and
Chittagong. We usually use the following workshop. (Caterpillar, Waukesha, Warsilla,
Jenbacher etc. are also using the same workshop)
Name of the Workshop: MAWTS - caritas project
Mirpur Agricultural Workshop & Training School
Pallabi, Mirpur 12, Dhaka, Bangladesh
Telephone: 9002544, 8013810 Fax: + 880 2 8011107
Facilities: MAWTS has a full flagged workshop with Crankshaft Grinding, Honing, Boring,
Line- boring machines to ensure with best care and services for your automobiles.

CONTACT INFORMATION:
15/17 Shantinagar
Dhaka 1217
Bangladesh
Sales Office and
Mailing Address:

Halim Villa, House: B-141


Road No.: 22, New DOHS
Mohakhali, Dhaka-1206
Bangladesh

Telephone:

++ 880 -2-8711840
++ 880 -2-8711841
++ 880 -2-8711842
++ 880 -2-8711941
++ 880 -2-8712948

Facsimile:

++ 880 -2-8711940

Webpage:

www.tvlbd.com

Company Profle

Registered Office:

E-mail Address:

info@tradevision.com.bd
shahidul.hassan@tradevision.com.bd

Service e-mail:

goutam.kumar@tradevision.com.bd (Medical Division)


mahmud.amin@tradevision.com.bd (Power Division)

Emergency Phone:

++ 8801711-540548 (Medical)
++ 8801711-820123 (Power)

Chittagong Branch Address: 125 K. B. Fazlul Kader Road


Panchlaish, Chittagong 4000, Bangladesh.
Ph.: ++880 31 635883
Fax: ++880 31 -635883
E-mail: tvlpwr.ctg@gmail.com

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