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insightsonindia.com
http://www.insightsonindia.com/2015/07/02/loksabhatvinsightstransformationbydigitalindiaadetailedarticleondigitalindia
program/

LokSabhaTVInsights:TransformationbyDigitalIndia&A
DetailedArticleonDigitalIndiaProgram
ByINSIGHTS

LokSabhaTVInsightsTransformationbyDigitalIndia
02/07/2015
PrimeMinisterstartedcampaignofDigitalIndiaWeekyesterdaytoattractvariousstakeholderstoensurethe
successofinitiative.ThisambitiousinitiativeaimstotransformIndiatoatrueKnowledgeEconomy,wherenot
onlygovernmentservicesareprovidedthroughICT,butallaspectsoflife,beitbusiness,agricultureor
educationarefacilitatedlikewise.India,givenitshugehumanresourcesinITsectoriswellsuitedtoachieve
suchchange.
Itwillhavemultipliereffectofeconomyofthecountry.Inonegothiswillensuretransparentandaccountable
government,easeofbusiness,hasslefreeprocedures,higherlivingstandardofmassesandreducein
wastagesinpublicspending.PositiveimpactsofdigitizationarequiteapparentincurrentEticketingsystemof
IRCTC,Efillingofincometaxreturns,EPassportservices,Digitizationoflandrecordsamongmany
examples.Inalltheseinitiativespowerofmiddlemananddiscretionoflowerlevelbureaucracyhasdecreased
significantly.
UnlikepredecessorNationalEGovernancePlan(NEGP),DigitalIndiainitiativelooksmuchbeyondpublic
servicedeliverysystem.Itplacesequalstressondigitalinfrastructure,governanceandservicedeliveryand
digitalempowermentofcitizens.WithoutsuchcomprehensiveplanNEGPhadverylittlerelevanceinruraland
backwardareas.
Asalwaysimplementationisthekey,butthisprogramisstarvedofInfrastructure.Therearetwodifferent
optionsfordelivery,oneisthroughspectrumwavelengthi.e.throughmobiledataandotheristhroughlandline
broadbandforwhichNationalOpticalFiberNetworkisbeinglaid.Incaseofformerefficientdeliveryofservice
demandsnationalwiderolloutof4Gandplusservicesandincaseoflatter,currentspeedofworkisdismalat
500km/monthwhileitshouldbe30000km/month.
Anotherissueislegalframeworkofthecountry.CurrentlegalframeworkseemsobsoleteasCyberSecuritylaw
is15yearsoldandisincapableofdealingwithmoderntechnicalitiesandcrimes.Similarly,ITactof2000
doesntevencovermanytypesofcrime.Inabsenceofholisticlegalframework,thisinitiativecangetmarred

underobstructivelitigation.NationalCybersecuritypolicywasframedin2013,butitisnowadeadletter.
However,intelecomsectorbothregulatory(TRAI)andappellatebodyareinplacewhichcanwelltakecareof
infrastructuralpartoftheplan.
Toensuresuccess,itisessentialthatmassesparticipateinthisinitiative.Relevantapplicationswithsuitable
contentinlocallanguageswillhavetobedevelopedtoeducatediversepeopleofthecountry.Sofarawareness
abouttechnologyisquitelowincountryside.Thisresultsinexclusionofpoorfromtheservices.
ThisinitiativealsoaimshardwaredevelopmentinIndiaandtriestodrawsynergiesfromMakeinIndia
initiative.CurrentlyChinaholdsabout40%shareinelectronicsmarket.WagesandothercostsinChinaare
expectedtoinflatesignificantlyincomingyearsandthisprovidesIndiaanopportunitytodislodgeChinafrom
topposition.Forthistohappen,alongwithmassiveskilldevelopment,Indiawillhavetocorrectitsinvertedduty
structure.Indiasimposesheavyexcisedutyondomesticmanufacturingofvariouselectroniccomponents,
whereasChinaprovidesheavysubsidiesorlowtaxes.ThisalongwithlowimportdutymandatedbyWTO
agreementmakesimportscheaperthandomesticmanufacturing.Thisiscalledinverteddutystructureandit
hasretardedIndianindustry.
Havingsaidthis,datasecurityisofutmostimportance.Humungousamountofprivateandsensitive
governmentdatawillflowondigitalhighways.Anyleakageorattackonsuchdatacanjeopardizenational
securityanddisruptthelifeline.Apartfromsecurity,systemsshouldbeputinplacetoensurethatindividual
privacyisrespected.Thereisawidespreadsuspicionthroughouttheworldoverdigitization.Itisfeltthat
governmentsandbigbusinesshousesareinpositiontomiutilizeBigDatatechniquefortheirprivateends.
Thesesuspicionswillhavetobeproperlyaddressedbeforespendinghugefundsontheprogram.Russianlaws
doesntallowdomesticdatatobestoredbeyonditsboundaries,thisshouldbelookedintobyIndia.

WhatisDigitalIndia?
DigitalIndiaisaProgrammetoprepareIndiaforaknowledgefuture.Thefocusisonbeingtransformativeto
realizeIT+IT=IT.Thefocusisonmakingtechnologycentraltoenablingchange.ItisanUmbrellaProgramme
coveringmanydepartments.Itweavestogetheralargenumberofideasandthoughtsintoasingle,
comprehensivevisionsothateachofthemisseenaspartofalargergoal.
Eachindividualelementstandsonitsown.Butisalsopartofthelargerpicture.ItiscoordinatedbyDeitY,
implementedbytheentiregovernment.TheweavingtogethermakestheMissiontransformativeintotality
TheProgramme:Pullstogethermanyexistingschemes.Theseschemeswillberestructuredandrefocused.
Theywillbeimplementedinasynchronizedmanner.Manyelementsareonlyprocessimprovementswith
minimalcost.ThecommonbrandingofprogrammesasDigitalIndiahighlightstheirtransformativeimpact.
VisionofDigitalIndia
Centeredon3KeyAreas
DigitalInfrastructureasaUtilitytoEveryCitizen
Governance&ServicesonDemand

DigitalEmpowermentofCitizens
VisionArea1:InfrastructureasaUtilitytoEveryCitizen
Highspeedinternetasacoreutility
Cradletogravedigitalidentityunique,lifelong,online,authenticable
Mobilephone&Bankaccountenablingparticipationindigital&financialspace
EasyaccesstoaCommonServiceCentre
Shareableprivatespaceonapubliccloud
SafeandsecureCyberspace
VisionArea2
Seamlesslyintegratedacrossdepartmentsorjurisdictions
Servicesavailableinrealtimefromonline&mobileplatform
Allcitizenentitlementstobeavailableonthecloud
ServicesdigitallytransformedforimprovingEaseofDoingBusiness
Makingfinancialtransactionselectronic&cashless
LeveragingGISfordecisionsupportsystems&development
VisionArea3
UniversalDigitalLiteracy
Universallyaccessibledigitalresources
Alldocuments/certificatestobeavailableoncloud
Availabilityofdigitalresources/servicesinIndianlanguages
Collaborativedigitalplatformsforparticipativegovernance
Portabilityofallentitlementsthroughcloud

NinePillarsofDigitalIndia
1. BroadbandHighways
BroadbandforAllRural
Coverage:250,000GP
Timeline:December2016

CAPEX:Rs32,000Cr
NodalDept:DoT
1yr:50,000GP
2yr:100,000GP
3yr:100,000GP
BroadbandforallUrban
VirtualNetworkOperatorsforservicedelivery.
Mandatecommunicationinfrastructureinnewurbandevelopmentandbuildings.
Needschangesinrulestofacilitate
NationalInformationInfrastructure
Coverage:Nationwide
Timeline:March2017
Cost:Rs15,686Cr
NodalDept:DeitY
IntegrationofSWAN,NKN,NOFN.Tobeimplementedin2years
1. UniversalAccesstoPhones
Coverage:Remaininguncoveredvillages(~42,300villages)
Timeline:FY201418
Cost:Rs16,000Cr
NodalDept:DoT
OngoingProgrammeIncreasednetworkpenetration&coverageofgaps

2. PublicInternetAccessProgrammeNationalRuralInternetMission
CSCsmadeviable,multifunctionalendpointsforservicedelivery
Coverage:2,50,000villages(now130,000)
Timeline:3YearsMarch2017
Cost:Rs4750Cr
NodalAgency:DeitY

OngoingProgrammeReachofGovt.servicestoallGPs
PostOfficestobecomeMultiServiceCentres
Coverage:1,50,000PostOffices
Timeline:2Years
NodalAgency:D/oPosts
ThisislongtermvisionofPOs
1. EGovernanceReforminggovernmentthroughTechnology
GovernmentBusinessProcessReengineeringusingITtoimprovetransactions
FormSimplification,reduction
Onlineapplicationsandtracking,Interfacebetweendepartments
Useofonlinerepositoriese.g.schoolcertificates,voterIDcards,etc.
IntegrationofservicesandplatformsUIDAI,PaymentGateway,MobilePlatform,EDI
ElectronicDatabasesalldatabasesandinformationtobeelectronic,notmanual
Workflowautomationinsidegovernment
PublicGrievanceRedressalusingITtoautomate,respond,analyzedatatoidentifyandresolvepersistent
problemslargelyprocessimprovements
Tobeimplementedacrossgovernmentcriticalfortransformation.
1. eKrantiElectronicdeliveryofservices
TechnologyforEducationeEducation
AllSchoolsconnectedwithbroadband
FreeWiFiinallschools(250,000)
DigitalLiteracyprogram
MOOCsdeveloppilotMassiveOnlineOpenCourses
TechnologyforHealtheHealthcare
Onlinemedicalconsultation
Onlinemedicalrecords
Onlinemedicinesupply
PanIndiaexchangeforpatientinformation

Pilots2015Fullcoveragein3years
TechnologyforPlanning
GISbaseddecisionmaking
NationalGISMissionModeProject
TechnologyforFarmers
Realtimepriceinformation
Onlineorderingofinputs
Onlinecash,loan,reliefpaymentwithmobile
banking
TechnologyforSecurity
MobileEmergencyServices
TechnologyforFinancialInclusion
MobileBanking
MicroATMprogram
CSCs/PostOffices
TechnologyforJustice
ECourts,ePolice,eJails,eProsecution

TechnologyforSecurity
NationalCyberSecurityCoordinationCenter
OngoingProgramme(NeGP)willberevampedtocovertheseelements
1. InformationforAll

2. OnlineHostingofInformation&documents
3. Citizenshaveopen,easyaccesstoinformation
4. Opendataplatform
5. Governmentproactivelyengagesthroughsocialmediaandwebbasedplatformstoinformcitizens
MyGov.in
2waycommunicationbetweencitizensandgovernment

1. Onlinemessagingtocitizensonspecialoccasions/programs
2. Largelyutiliseexistinginfrastructurelimitedadditionalresourcesneeded
7.ElectronicsManufacturingTargetNETZEROImports
TargetNETZEROImportsisastrikingdemonstrationofintent
Ambitiousgoalwhichrequirescoordinatedactiononmanyfronts
Taxation,Incentives
EconomiesofScale,Eliminatecostdisadvantages
FocusedareasBigTicketItemsFABS,Fablessdesign,Settopboxes,VSATs,Mobiles,Consumer&
MedicalElectronics,SmartEnergymeters,Smartcards,microATMs
Incubators,clusters
Skilldevelopment
Governmentprocurement
Therearemanyongoingprogramswhichwillbefinetuned.
ExistingStructuresinadequatetohandlethisgoal.Needstrengthening.
8.ITforJobs
Trainpeopleinsmallertowns&villagesforITsectorjobs
Coverage:1Crorestudents
Timeline:5years
Cost:Rs200Crforweakersections
NodalAgency:DeitY
NewSchemeITreadyworkforce
IT/ITESinNE
Scope:SettingupofBPOperNEState
Coverage:NEStates
NodalAgency:DeitY
ICTenabledgrowthinNE
TrainServiceDeliveryAgentstorunviablebusinessesdeliveringITservices
Coverage:3,00,000
Timeline:2Years
NodalAgency:DeitY

OngoingSkilledVLEsandViableCSCs
Telecomserviceproviderstotrainruralworkforcetocatertotheirownneeds
Coverage:5,00,000
Timeline:5Years
NodalAgency:DoT
Telecomreadyworkforce
ITplatformformessages
Coverage:Electedrepresentatives,AllGovtemployees
1.36Crmobilesand22Lakhemails
MassMessagingApplicationdeveloped
TargetedMassmessagingsinceJuly14
GovernmentGreetingstobeeGreetings
BasketofeGreetingstemplatesavailable
CrowdsourcingofeGreetingsthruMyGov
EGreetingsPortalreadyby14August2014
1steGreetingfromPMon15thAug2014
Biometricattendance
Coverage:AllCentralGovt.OfficesinDelhi
OperationalinDeitY&InitiatedinUrbanDevelopment
Onboardingstartedinotherdepts
Procurementofdevicestenderissued
TobecompletedbyOct2014
WiFiinAllUniversities
Scope:AlluniversitiesonNKN
400additionalUniversities
Cost:Rs790Cr
ApprovalOct2014ImplementationdonebyDec2015

Secureemailwithingovernment
PhaseIupgradationfor10Lakhemployeesdone
PhaseIIfor50LakhemployeesbyMarch2015
Cost:Rs98Cr
Emailtobeprimarymodeofcommunication

StandardizegovernmentEmaildesign
Standardizedtemplatesunderpreparation
TobereadybyOctober2014
9.EarlyharvestProgrammes
PublicWiFihotspots
Coverage:Citieswithpop>1Mill.,touristcentres
NodalAgency:DoT/MoUD
DigitalCitiesCompletedbyDec2015

SchoolBookstobeeBooks
NodalAgency:MHRD/DeitY
CompletedbyMar2015
SMSbasedweatherinformation,disasteralerts
DeitYsMobileSevaPlatformready
NodalAgency:MoES(IMD)/MHA(NDMA)
InplacebyDec2014
NationalPortalforLost&Foundchildren
NodalAgency:DeitY/DoWCD
InplacebyOct2014

Institutionalmechanism
TheprogrammanagementstructureforDigitalIndiaconsistsofaMonitoringCommitteeonDigitalIndiaheaded

byPrimeMinister,aDigitalIndiaAdvisorychairedbytheMinisterofCommunicationandITandanApex
committeechairedbyCabinetSecretary.

ThecentralMinster/departmentandstategovernmentconcernedwouldhavetheoverallresponsibilityfor
implementationofvariousMissionandotherprojectsundertheDigitalIndiaprogram.
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