Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Professional
Spotlight
Marcie Willliams-Browning
Cook Up
a Passion for
Community
Service
Designing
with Heart
From the publisher Mimi Zelman
Dear Readers,
Can you believe we are halfway through 2010? Time has just
flown by! Now that we are in the last part of the year, are
you on track meeting your goals for 2010? If you are, that is
wonderful and should be congratulated! If you are not there
yet, what are you going to do to catch up and meet those
goals?
First, what is your or who is your target market? What are you
doing to reach those people? All lot of businesses fall into the
trap of not believing in enough advertising!
“”
Businesses need to have name recognition and branding. Set
up a budget and bigger is not always better, have a few smaller
ads in more places to reach the people you need to. Utilize
social media, this avenue is free and reaches your audience in
a different way. To have good branding all of the above should
Are you on track be in your marketing plan. If you don’t know how to do this,
to meet your goals you can contact me and I can refer you to people that can.
for 2010?
This saying kind of says it all: Why does a man get up in the
morning and brush his teeth with an advertised toothbrush,
Drink advertised coffee, wear advertised clothing, drive to
work in his advertised car, but doesn’t advertise his business
till he advertises it for sale! We at Women With Know How
would love to earn your business and we have a plan to work
with all budgets. Why wait? Give us a call!
Features
12 20 32 38
Cover Story Family Features Professional Style
Rita Miles Cook Up a Pasion Spotlight Summer is Around
Marcie Williams-Browning the Corner
Departments
Management 6 Personal FOrecast 28
Robyn Crigger Marcie Williams-Browning
Communication 8 Relationships 34
Janet Anderson Mary Elizabeth Murphy
Young Entrepreneur 24
Kim Hughes
3
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®
Go to Copyright ©2010
www.womenwithknowhow.com
Cover photography: by Episode XI Studios, LLC
4
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Management Robyn Crigger, CEO Compass Career Management Solutions–OI Partners Inc.
Conflict Management:
An Elementary Breakdown of this Challenge
T
oday’s workforce is jam- Not only do we have this in common,
packed with a variety of but we also recognize that we
ages, ethnicities, religions, each have different personalities.
races, and sexes. For instance, some people are
more aggressive, while others are
These factors alone can cause more passive, regardless of their
numerous misunderstandings and backgrounds. Studies about these
confusion. Men and women have distinctions make us aware that each
different views and perspectives, as person has “core values/priorities/
do different generations. So how can preferences,” which is where
any workforce find a way to work conflicts arise.
together effectively, be productive,
and respectful of each other while If you ever have a personality
providing successful gains for their assessment done, such preferences
employers? In the last few years and traits will be noted about you.
the multiple nationalities in One set of parents can have two
America have dramatically children of the same sex, and yet
increased. With growing each child can be quite different.
INFO
MORE c. – Compass diversity comes a need These differences can initiate
ners In ent
OI Part eer Managem
Car
Solutio
ns for harmony. Businesses conflict. However, in marriages or in
re e r .c om
mpass
ca need to find ways for the workplace, we humans should
www.co 04) 849-2500 er.com
(7 a re
compas
sc their employees to work be using our intelligence to find
rcrigger@
together, no matter what ways to resolve and be respectful
their differences. of our differences. One person is
NOT right and the other wrong. They
Though these difference exit, we are just have different perspectives and
all still “human beings” preferences.
6
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Companies will look for employees with Being intelligent doesn’t
strong leadership and management skills
who can help their fellow employees to
necessarily make you a better
communicate more effectively, be more leader or manager of people.
respectful, be more open-minded, etc.
Being intelligent doesn’t necessarily
make you a better leader or manager of
people. In fact, even the best employee When you are in a position of company
NEEDS the training to be an effective leadership, be sure to provide effective
manager or supervisor. This training training to those who can help you to
should include insight into “conflict lead and manage the workforce. Being
management.” People are respectful of others can help to avoid
not born with this knowledge, but conflicts. With respect comes peaceful
some have traits that make them better productivity, and that can result in
listeners and able to be more respectful. success!
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7
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Communication Janet Anderson, Anderson PC Training
T
ips for Making Your Online The Virtual Classroom
Training Experience the Now there’s a new option - synchro-
Best Ever nous online training. This is where the
instructor is on the computer at the
The sun is shining, outside is calling, same time as you and other students.
and you need more software training. This set up mimics the classroom.
You’d rather not spend a whole day in a Instead of being in the same room
training class, but you agree you need physically with your instructor, you are
to brush up on some skills or maybe in the same virtual room. The instruc-
learn something completely new. Here tor can present, demonstrate, and
are some ways to do just that. test new material. The students can
discuss, try out, and practice the new
Training using a computer information. This is accomplished by
is not new. Remember a central virtual location, for example
Computer Based Training at a server space at a software com-
IN F O
MOREPC Training
(CBT) and the e-learning pany’s site or at your company.
Ander s o n
raining
.com revolution? CBT and
d e rsonpct 066
n
www.a 980.428.2 e-learning are methods This may seem quite foreign to older
where students learn at students, but may be easier for
their own time and pace. younger ones who tend to be more
It could be on the web or on computer savvy. Degrees are now
a CD or through another form awarded to students using this mode
of portable media. Podcasts, too, are of learning. For instance, you can
a popular way to learn at your own graduate from the University of Ari-
speed. zona while living in New York City!
8
®
Time Commitment You can graduate from the
BEFORE you commit to a class,
make sure you are available during
University of Arizona while
the time frame given. I mean AVAIL- living in New York City!
ABLE to learn. Be sure the entire
time period is blocked off so that
you can give the session your full
attention and will not be distracted. Another way to deliver the audio
I had a student who was doing the portion of the class is by using the
class in a coffee shop….NOT A software’s bridge number. The stu-
GOOD IDEA! dent calls into that number, enters
the appropriate ID number, then their
Mental Commitment voice is ‘connected’ to the name on
BE mentally ready. You want to be the participant’s list. Everyone can
committed to learning the subject. tell who is talking.
After all, you are spending your time
and money. A third way, is to have the students
call into a separate bridge line. This
Hardware Compatibility is quite popular with training com-
Make sure you have all the panies, since there is no charge to
necessary equipment and that it is them. Each student pays for their
compatible with what is required own call. Most people have free long
for the course. Check to see what distance so this is not a problem.
software is being used and if your
machine is able to connect, has the Learn the Software
required bandwidth and accessibility Training companies purchase a li-
to the web. cense to use products such as Go To
Meeting, WEBEX, InSinc, and Con-
Audio Requirements nect Pro. These are products that
How you will hear and participate in have an interface that allows col-
the class is critical to know ahead of laboration in a meeting or a training
time. Many classes are conducted event. Some are better than others
in a VOiP (Voice Over IP) mode. In and so is the cost. Some even have
other words, the voice and speakers products specifically designed for
are coming through your computer. training that allow you to have break-
If your bandwidth connecting you to out sessions.
the web is limited, this may not be a
good choice. If you are using VOiP, a As a student, you need to download
good quality headset is important. the software and become familiar
9
®
Instructors are always your headset is working properly.
trying to improve Included in your invitation to the
their service, so event, you will be given a meeting
number and password. Write this
learning what you down and have it handy. Not only do
liked or didn’t like you need it to get online, but also
you need it to get out of the meeting
about the class is and to return. Once you are in the
critical to them. meeting, usually some kind of in-
struction regarding the audio part of
the event is given. Again, write this
info down, and be sure to use that
with it. Some training companies info when you “dial in.” This will con-
have a required “learn the tool” nect your voice to your name (if you
event or a recorded session show- use the product’s phone bridge).
ing you the features of the soft-
ware. Instructors often find this During the Learning Class
helpful because they don’t want You now have entered into a totally
to take too much time dealing new and different way of communi-
with struggling students lost in the cating! Unless you are using video,
delivery software. In some cases, which takes up valuable bandwidth,
students may be required to com- you don’t have body language or
plete a software orientation ses- facial expressions to rely on for
sion before they get the password interpretation. Unlike communicating
to the training event. with email, you DO have inflection
in your voice. Be sure to ask lots of
Get on Early questions if you are unclear about
Ask if you can “arrive” at the meet- ANYTHING.
ing a few minutes ahead of time to
make sure the equipment is work- You can participate in a variety of
ing right. Once on, you can check ways, depending on what the class
email or do something else while provides:
you wait for others. Some instruc- Verbal response. You can answer a
tors have a question the students question or share a story verbally.
can work on or ponder while they Annotation tools. You can draw a
are waiting. check mark or type to share your
response.
Always make sure your computer Chat. You can use the chat tool to
and phone are fully charged and answer or ask questions.
10
®
Raise hand/lower hand. You can
do this to show your agreement or
Be sure to ask lots of questions
disagreement with something. if you are unclear about
Sharing desktop/application. You can ANYTHING.
use this to show learning has oc-
curred, or to try out something new.
LEADERSHIP DEVELOPMENT
Perform SWOT analysis on management team
Select members of your “A-Team” & recruit others
Customize programs for all to reach full potential
CONFLICT MANAGEMENT
Confirm core preferences (values) of workforce
Identify and address major conflicts of workforce
Stress importance of mutual respect and communication
RETIREMENT WORKSHOPS
Provides ERISA 404C requirements
Unbiased financial education, valued by employees.
www.CompassCareer.com
11
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Rita Miles:
A Woman Who
Should Be Seen
12
and Heard
by Cristina Cassidy
W
hen Rita Miles walks into Seen, is from a little town in Georgia.
a room, you can't help
but notice. Rita was born in California, and moved
to Chadsworth, Georgia, with her
She brings with her a certain charm parents and older sister when she was
and an exciting sense of style. For seven years old. She spent the next
today's interview she's brought along several years growing up there.
her adorable little dog, Casey Chanel,
along for moral support--not that she A Series of Jobs
needs it. She sits down, smiles broadly, After graduating from high school, Rita
and when she laughs you know right worked at Chadworth's WQMT radio
away that this Woman With Know How station. She was young and inexpe-
is the real deal. rienced, so they put her on the early
morning shift. One day, a co-worker
As I sit across from this engaging wom- and she were bored and decided to
an, I notice her enormous brown eyes make a prank call during the morning
and long, thick brown hair that give her show. Their little stunt got her in a bit
a distinctly European look. I wonder if of trouble, and Rita soon decided that
she might be from Paris, Rome, or Ma- radio was not for her.
drid. What a surprise to discover that
Rita Miles, owner of Miles Interiors and After the radio station, she attended
founder and co-owner of the Charlotte college for a short time, but didn't like
13
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that either. According to Rita, "If it's not as a server. As Rita puts it, after she
right, I don't do it." has broken a few plates they decided
Next, she took a job at a Coca-Cola she would be better at planning and
bottling company in nearby Dolton. She organizing events for the club, a job at
which she excelled.
17
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on the Committee for the American too short. Every day is new and fresh
Heart Association's local Heart Ball. and you can make it what it is, you can
Her sister suffers from severe diabetes, make it bad, you can make it good...
and has lost a leg and half of a foot to and for myself, I make it good."
the disease. Her mother has had three Rita enjoys offering practical advice
heart stent procedures. Rita wants to other women entrepreneurs. "When
those charities to be "seen" so that a making a relationship connection, let
cure can be found for both diabetes the business know what you are going
and heart disease. to do for them, and ask what they can
do for you. It's a give and take. You
Though her charity work is serious can't just all take, and you can't just
business, Rita laughingly describes all give. But you have to be very clear
herself as "not a fun hater. Life is just and very black and white on what your
18
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Rita and her team
Her advice on being seen is simple and
have designed private to the point. "If you're just a hermit, and
homes, restaurants, you stay in your office and wait for the
nightclubs, lounges, a telephone to call, it's not going to call
hair salon, a retail you. So get out there and be seen!"
A Multi-Tasker Extraordinaire
For many of us, running two businesses
would be too much. But Rita seems to
thrive on it. "You hit the ground run-
ning, and you think your job is over in
interior design, and then Charlotte Seen Debbie Winchester Designs
kicks in. It's multi-tasking all day long."
earth e le me nts j ewe lr y
When asked where she gets her en-
ergy, Rita answers with her customary
wit: "Why, chocolate covered expresso
www.dwinchesterdesigns.com
beans, of course!" dwinchester@carolina.rr.com
W
hen was the last time you as boring as I predict, use these steps
actually listened to your to get it right!
own voicemail recording?
1. Write a fun message/Show
Most of us consider ourselves inter- your personality. People want to deal
esting, creative women, but that’s not with those who are fun, not boring.
how our voicemail sounds. Your voicemail recording can make you
stand out from the crowd.
I wonder how many thousands of times
I’ve heard that the person I’m calling is My title is “Growth Expert.” I selected
“…out of the office or on another that because that’s how women
line, but your message is im- business owners think of me.
portant…” Well, if my mes-
M O
The Wo
R E
man’s
INFO e
Advant
a g
e .b iz
sage is important to you, 2. Make it SHORT but
omans
Advan t
1
a g don’t bore me to death interesting. Don’t go on and on
www.W (919) 841-040Owner.com
omanBu
siness with your email recording. about where you are…unless you’re
Mar y@W
someplace interesting like Maui!
There is no reason for any-
one—with the possible excep- 3. Use upbeat vocabulary.
tion of a funeral home—to have a Consider words like “great day,”
mundane voicemail message. Get over “excited,” “just as FAST as I can.”
it girls! Do us all a favor and create an
interesting, upbeat voicemail recording. 4. Stand up. This is an important
step. When you stand, your energy
STOP everything and listen to your rises and you can project that through
voicemail recording RIGHT NOW. If it’s your voice.
22
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5. Smile. This is equally important.
I don’t know why or how it makes a STOP everything and listen
difference, but I can tell you that it to your voicemail recording
does. If you smile while you’re talking
your voice comes across as bouncy RIGHT NOW.
and lighthearted.
6. Record your message a little times to get it right, but it will be heard
faster than you ordinarily speak. by hundreds of people for a long time,
This is the reason you want to write so do get it right!
your message out, so that you can just
read it QUICKLY. 9. Ask a few friends to call
you and listen to your message and
7. Play it back. Listen for ways you record…right then and there in a
can improve. voicemail to you…their thoughts on it.
Karen Hund
To find out more, call Karen Hund at 704.907.4376 or visit our website — www.cv-vision.com
23
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Young entrepreneur Kimberly Hughes
K
im Who? am entitled, but because there is no
Hello, Women With Know reason for anyone to not feel good
How! You may remember me about themselves.
as the cover writer for the Women
With Know How eMagazine. Well, It is ridiculous how my lack of self
I am reintroducing myself as Kim confidence can be a predator on
Hughes – columnist for Women With so many areas of my life: dating
Know How! I look forward to bringing (more specifically, dating the wrong
you some light-hearted yet thought- men), not being aggressive with
provoking content each sales, my communications with
month to help you take yet friends and family, over-reacting,
another step forward to over-analyzing, forgiving those who
I N F O
MORE nts
being your best. have hurt me, giving myself credit
704eve for achievements, trusting people,
s.com
4event
www.70 .281.4482 The ‘C’ Word...and It’s trusting myself... Care for me to
704 vents.com
4e
kim@70
Not Cancer continue? You get the picture.
You wouldn’t know it, but
my biggest struggle and Sticks and Stones...When We Let
what consistently holds me Words Hurt Us
back is lack of confidence. It is What is sad is that our lack of
troublesome because I have no right confidence can come from a single
to be self-conscious. Not because I word or string of words, words taken
24
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the wrong way, over-analyzing a Looking back, I smile because that
situation, a look, or something within Kimberly Kristin Hughes of then, is not
our own heads. the Kimberly Kristin Hughes of now. I
am progressing through my life journey
Recently, my insecurities have hit and appreciating how much I evolve
Code Red because I am a new day to day. Though, I still take things
business owner in a completely male- personally, I have grown within myself
dominated world and somewhere and I know that people will always
along the line I adopted a “me against try to break me due to their own
the world” mentality. I have let motives, but I have the power and the
people’s perceptions, whether real confidence to not let their words affect
or imagined, get the best of my self me negatively, only to empower me
esteem,from not looking good enough, and strengthen me.
to being too ‘green’ in business.
Real Talk
A woman recently said something This is what it comes down to. At
negative about me in front of over 20 the end of the day, we individually
successful business professionals. create our own destiny. We create
The statement--“I am not sure why our happiness, thoughts, attitudes,
anyone should listen to what you say. and opportunities. We might want to
You probably don’t know anything blame everything on someone else
about business”--immediately took because it is easier to do that, but life
me back to a place of disconnect and isn’t always easy. Self-confidence isn’t
borderline shame. I was surprised to something that anyone can give you or
learn later that the woman considered compliment you enough to have. You
me her “competition,” and that was have to garner it on your own. Whether
the reason for her cynical comment. someone near and dear to your heart
hurts you or someone you don’t know,
So let me get this straight…When you have to have the confidence to
someone is self-conscious about shake it off and move on.
their own business and stability, it is
necessary for them to make someone How to Rock Your Confidence!
else feel self-conscious? To make As I continue to cement this concept
someone look bad, you in turn, have within myself, I have found a few
to make yourself look bad? Even tried and tested ways to start and
though I rationalized this situation and continue the process. They work
ultimately felt sorry for her, I took her for me and hopefully will be equally
attack personally. beneficial for you!
25
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n top judging other people.
S at yourself in the mirror while your
Just stop. Judging others means eyes can barely be pried open with a
that you are only judging yourself crow bar, you are makeup-less, and
by trying to tear someone apart your hair resembles at rat’s nest.
so you can make yourself feel Smile and tell yourself five things
better. If being a “Chatty Cathy” that you love about yourself and
and trying to destroy someone MEAN IT! Once you are ready for the
to make yourself feel better isn’t day and are “beautified,” tell yourself
in Webster’s Dictionary under five more things (no repeating) that
“self-consciousness,” then the you love about yourself and again,
editors need to look at their editing MEAN IT! It’s not being cocky, it is
practices. about bringing to light what others
n Take a good look at you.Really--take see in us that we don’t always
a look at yourself. When you get into acknowledge. If you don’t love
the bathroom in the morning, look yourself, how can you expect to love
26
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anyone else or allow anyone to n hen someone gives you a
W
love you? compliment – TAKE IT! Embrace
n Write out your insecurities and it, say thank you with conviction,
problems. You will be amazed and remember it. We all know that
at the conclusions that you will criticism can come a lot more freely
come to and no, you don’t have to than compliments. Don’t think that
be a writer to do this. Don’t think there is an ulterior motive behind the
about what you’re writing, don’t compliment, just be grateful for it.
judge yourself; just let the pen Reflect on a compliment when you get
and paper do the speaking that down. I have a folder in my Outlook
your heart cannot. Don’t think entitled “Compliments” and inside, it
about what you are writing hosts emails from people who have
because otherwise your mind will said something that brightened my day
filter out what your heart wants and made me feel good. I look at it
to say. every time I need a boost of positivity.
27
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Personal Forecast Marcie Williams-Browning
O
ver the coming year I will of the new moon which is considered
share with you areas of focus the magical day for wishes to be ex-
for each month. As you create pressed.
your plan for success and work that
plan these suggestions will give you a n Motion.This is the time to
clear focus for the month. Write down concentrate positively on
your goals, dreams and aspirations and automobiles and mechanics. June
look at them often. Writing them down is the perfect time to take a short
brings them into the physical world trip. Focus on your transportation
and makes them tangible and real. in a positive way and address any
As you consider areas on which challenges with mechanical items.
to focus your attention this Use motion this month to tame
E I N FO
MOR pnosis Center month be sure to look at each your restless energy. Allow motion
s a lis Hy o m
C h r y
ySpirit
B iz .c area from your mental and or movement to be a voice for your
indBod 2
www.M 803.493.033
emotional state, your physical excitement.
well-being, your spiritual needs n Learning. June is all about informa-
as well as your financial ones. tion. Discover new things about your
world and your community through
The color for the month of June is all media sources including the
green and the theme is “I find clar- news, print and the internet. This
ity in motion.” It is the time to look to is a great month for satisfying your
the future with positive thoughts and curiosity by educating yourself. It is
objective eyes. Some of the areas to also the perfect time to explore for-
consider are listed below. The best mal education of any kind.Commu-
day in June to write down your desires nication. This is the month to really
and wishes is the 12th. This is the day understand how other people think
28
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It is the time to look and cultivating those relationships
through acceptance and ingenuity.
to the future with n Release “Over Thinking”. This is
positive thoughts the time to notice excessive ques-
and objective eyes. tioning, twisting or trickery with
words, indecision, nervousness and
superficiality. This is the month to
get “out of your head and into your
body.”
by listening effectively. Be clear
and concise in your communication As you create and work your plan this
especially in writing and speaking. month take a look at yourself with
Teach through effective communica- objective eyes and include those areas
tion both verbal and nonverbal. Seek where you need some work and cel-
to fully understand all communica- ebrate the areas where you have done
tion in each of its forms this month. well. Life is a journey and one we are
n Logic. Remember, this month, that meant to learn and teach from. Every
an important piece of our logic is the single experience we have we are
awareness of our options. Be clever learning through and teaching from.
in your pursuit of success. Concen- Learn well and live in joy!
trate on short-term results with the
long-term goals in mind. Incorporate
ingenuity and variety in your journey
toward manifestation. June affirmation: As I move my
n Social Skills. Tact is required this
month in all social situations. Ac- body I find clarity in motion.
ceptance is our greatest tool in
any social situation as it is in life in
general. Use the tool of wittiness
and quick thinking in social environ-
ments. Be in the moment and enjoy
being present in the moment this
month.
n Close Relationships. It is impor-
tant to recognize and honor those Dr. Kandyce Thomas
close to you. Embrace and strive to Chiropractor
understand family, neighbors, peers T: 704.543.5508 10440 Park Road
and roommates. This month is all F: 704.543.5509 Suite 200
www.thomasfamilychiro.net Charlotte, NC 28210
about our relationships of proximity
29
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Professional Spotlight Cristina Cassidy
Marcie Williams-Browning
What is hypnosis, and why is it helpful in
assisting people change their lives?
H
ypnosis is a relaxed state of
mind in which the mind is open
and receptive to suggestions
or directions. We spend time in hypnosis
everyday without realizing it. Many
people have driven to their place of
employment and after arriving asked
themselves if they stopped at the stop
sign or how they even got there. We also
go through our daily shower and then
have to stop and ask ourselves if we
washed our face or hair.
kim@704Events.com
31
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audio files and coming soon we will change our mind in such a profound and
offer energy analysis through Kirlian expedient way.
Photography and computer generated
pictures of your body’s energy field. You also mention that you are an
intuitive. What does this mean, and
You mention on your website how old were you when you realized
that you have had to overcome you possessed special gifts?
difficulties. Did these difficulties I use the term intuitive but most people
lead you to do the work you do? would call it psychic. I use that term
I went through a particularly difficult purposefully because to me we are
time in my life and did the traditional all intuitive and we choose whether
counseling. The counseling helped me or not we develop that skill. Being
talk through a lot of the challenges but intuitive, to me, is a very spiritual gift and
I still felt stuck or blocked when trying responsibility. I was very young when I
to move forward. A friend suggested realized that I knew things about people
that I try a hypnotist to release some that no one else seemed to know. I chose
of the residual emotions associated to close off that part of me for many years
with challenging time. I took my friend’s and then realized that it is a large part of
advice and the experience was life me and that I could help people through
changing for me. accepting and acknowledging my gift.
One of my goals in life is to help people
learn to listen to their own gift of intuition.
Everything on, in and around
You are an amazingly positive
our planet has an effect on our person. How do you maintain that
environment and on us. positive approach to life?
Being positive truly is my nature,
however, I do have my moments of doubt
As I was contemplating leaving my and fear. I purposefully surround myself
corporate job I knew that I wanted to do with people who are not only positive but
something that would help people feel who will help me when I am not feeling
better about themselves and circled back positive about my world. I count on them
to that experience for me and how much as much as they count on me.
it changed my life.
What is your reaction to phrases
I firmly believe and KNOW that such as “I can’t,” “I should have,” “he
everything in our world starts in our mind made me do it”?
so it was simple logic to incorporate this These reactions are patterns that people
wonderful modality that allows us to have established in their minds and
32
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they can really be automatic reactions.
Hypnosis helps to anchor and
It takes some work and awareness to
move out of these patterns. One of the then reinforce the new pattern.
tools that I teach my clients is a way to
break free of those old patterns. I also
teach them how to establish a new and then drew it on paper or in a computer and
better pattern. Hypnosis helps to anchor then it was physically created from wood.
and then reinforce the new pattern.
The same is true with everything else in
You are a regular contributor to our world including our negative habits.
the WWKH eMagazine. I notice It starts as a thought which we accept
that in your articles you talk about as truth or ignore. It will then show up as
each month in very specific ways. an emotion which we accept or ignore.
Can you tell us what makes each Finally, it will show up in the body in a way
month special, from a metaphysical that we can no longer ignore like pain,
standpoint? illness or dis-ease.
My information comes from a variety of
sources including astrology, numerology, Each facet of us is interrelated and they
colors and their meanings and using all function beautifully together especially
the planetary movements and energy to when we let them work in harmony and
maximize results. Everything on, in and recognize that each part of us is simply
around our planet has an effect on our giving us messages that we need to hear.
environment and on us. We tend to go
against the flow and I am simply giving Tell us something about yourself
you tools to work with those sources to that very few people know.
capitalize on that energy. As a military wife many years ago, I
was able to tour Her Majesty’s Ship the
Your Center’s motto is “We Help You Britannia and was given a gift from the
Change Your Mind.” Tell us about the officer giving the tour. I have kept that
body, mind, spirit connection that is gift for many years because I knew it
such an important ingredient of the was not the customary gift to visitors
work you do. and that it was something special just
Our human mind likes to separate for me.
everything and we try to separate
body, mind and spirit when in reality What is the most gratifying aspect
they cannot be separated. Everything of the work you do?
in our world begins as a thought. I use The “Aha” moment for clients when they
the example of my desk in my office. realize they really have changed their
Someone created that desk in their mind, mind and are able to change their life.
33
®
Relationships Mary Elizabeth Murphy, Managing Director of S.T.A.R. Resources
Listening Button
D
ear Mary Elizabeth, be unlearned in favor of listening and
I have been told that I am responding well to others.
not a good listener. It is
just so difficult to listen when I Though it may sound contrary to talk
have so many other things on my while you’re listening, one of the best
mind. This is a skill that is integral listening skills one can adapt is to ask
to my job, and I want to get better good questions. When you ask perti-
at it. nent questions, you not only convey
understanding of the other person’s
How do you RESET Your Buttons concern, but you also ensure your own
and become a better Listener? interest in their answers by asking for
Sincerely, information that you want and need.
What’s That You Said?
Establish with your questions that you
INFO have been listening to details from
MOREResources Dear What’s That, earlier in the conversation and that
.
S.T.A.R
5.5610
7 .53 sources.biz
0 4
rre
you want to know more about the situ-
info@ sta
Good listening skills are ation, whether in its entirety or only
not only integral to your job, certain aspects.
but to your life and interac-
tion with friends and family Here is a list of more ways to RESET
members as well. In order to commu- Your Buttons and become a better
nicate well with others, you must hear listener:
what they want and need and respond
in an appropriate fashion. Poor com- n ant to listen
W
munication is a learned trait, and can n Listen to understand
34
®
espond and acknowledge
R
n
Good listening skills are not only
n Stop talking
n Empathize with people integral to your job, but to your
n Concentrate life and interaction with friends
n Look at the person
n Smile appropriately
and family members as well
n Get rid of distractions
n Get the main points
n Share responsibility ter. You will have RESET Your Buttons
n React to ideas, not people when listening when your conversations
n Don’t argue mentally become more engaging for all parties
n Don’t antagonize involved, when fewer errors and mis-
n Avoid hasty judgments understandings occur, and when fewer
repetitions are needed. Listening is a
Action suggestions – print this list and great way to improve and increase your
keep it in view. Every day choose 3 relationships. Which 3 listening skills will
listening skills that you want to mas- you focus on today?
TM
35
®
Phone: (704) 543-1564 | www.CoachU2Lead.com | Email: info@CoachU2Lead.com
Legal issues Mitzi Kincaid, Attorney at Law
What’s in a Name?
A Lawyer Explains Trademarks
and the Importance of Registration
C
ongratulations Mimi, Coca Cola®, “Just Do It®” and Dunkin’
on your recent federal Doughnuts® are a few examples of
registration of your famous trademarks. A service mark
trademark name, Women with is the same as a trademark, except
Know How! that it identifies and distinguishes
the source of a service rather than
Clients ask me every day about trade- a product. BellSouth®, Roto Rooter®
marks and how they get them, so I and Terminix® are some examples of
thought I would explain some basics service marks. For the purpose of this
to familiarize you with the trademark article, trademarks and service marks
process. Each month I will answer a are going to be referred to as trade-
reader or client question so that our marks because they are obtained in
entire business community can ben- the same manner through the United
efit from quality information to States Patent and Trade Office (USP-
help your business become TO).
the best it can be and Protect Yourself and Your
R E I NFO
MO LLC
maintain its profitability. Business Name
tes,
a n d Associa If you think of a catchy name (not
Kinca id th Floor
u ll o u gh Dr. 4262
C
301 Mcarlotte, NC 28 A trademark is a word, merely a descriptive one) for your
Ch
1 phrase, symbol or design, business or a catchy phrase for
35-597
(866)-4
or a combination of words, your products or services, you can
phrases, symbols or de- claim the name or phrase without
signs, that identifies and dis- registering the mark with the USPTO
tinguishes the source of the goods but beware, like all things in life you
of one party from those of others. get what you pay for. If you simply
36
®
A trademark is A Trademark is Something You Own
Registration of your mark usually
a word, phrase, takes six to nine months. It is also
symbol or design, possible to file for a trademark before
or a combination you actually start selling your goods
and services to ensure you protect
of words, phrases, your name, phrase or logo. Once you
symbols or designs, receive your registration certificate
that identifies and you can renew your mark by peri-
odically filing statements of use with
distinguishes the the USPTO. Trademarks are actually
source of the goods intangible property that you own, can
of one party from transfer, assign and sell. Once you
own the trademark you can usually
those of others. prohibit your competitors from getting
a similar mark for similar goods and/
or services which can give your busi-
use the name and do not register ness a tremendous advantage.
your name or phrase or check to
see if your name or phrase infringes
on someone else’s name or phrase
you could be in for legal trouble
Trademarks are actually intangible
down the road. Registering your property that you own, can transfer,
name, phrase or logo provides assign and sell.
notice to the public of your claim
of ownership of the mark; a legal
presumption of your ownership of
the mark and your exclusive right Have you registered your business
to use the mark nationwide on or name, catch phrase or logo yet? Call
in connection with the goods and/ an experienced intellectual property
or services listed in the registration. attorney today to protect your most
You do not have to be an attorney to important asset, your name.
file and register a trademark but it is
best to use an experienced attorney Do you have a business legal
because the USPTO uses strict question you would like for me to
guidelines and a language all their answer? Submit it to mkincaid@
own that is difficult to understand if kincaidandassociates.com. I will
you are not an intellectual property choose a new topic each month to
attorney. discuss.
37
®
Summer
is Around the
38
Corner….
W
atching all the commercials about the Alan Daniels Salon is proud to carry products that
suave products that leave your hair are eco-friendly and not tested on any animals. To
silky, strong, vibrant and manageable complement our products and concern for the en-
like the celebrities can make you feel like – I can vironment, we are converting our lighting system
do that. Yes you can! Looks carry a price and ce- to an eco-efficient one. The interior lighting will
lebrity looks are even pricier. Do not be fooled that offer a softer, relaxing atmosphere while allowing
these products alone can give the ultimate look you to see the immediate results of your color and
and hair care that professionals study and hone highlights.
their skills to provide.
Our guests are invaluable and we continue to look
We leaped from winter to summer for a few days at ways to improve service and care.
recently. Hair reacts to weather just as our skin
does. Knowing how and when to condition, strip Please stop by and see our new salon, enjoy a
hair of residue buildup, and protect strands and light fare, libation and meet our professional team.
follicles from the elements is important. An im-
mediate difference can be felt from shampoo to Call Alan Daniels Salon and speak with a profes-
styling with professional products. sional stylist today.
Smart Business
Isn’t Child’s Play
WE CAN HELP YOU...
Improve your marketing presence
sandb x
S O L U T I O N S
SM
Contact us at 704.201.3354
or Info@InYourSandbox.com
InYourSandbox.com
39
®
self-publishing custom publishing effective marketing design
your idea
our expertise
Currents PRIDE
May-June 2009
Stacey SimmS
Charlotte, NC Winter 2009-10
Border Concepts, Inc.
– even dazzling – meals made by you – yes, you! Plus, the fire department has had to visit
Stacey’s kitchen, which is bound to make you feel so much better about your own culinary
I Can’t Cook, But I Know Someone Who Can is
skills.
Kroghie, withA Maggie,
fun, helpful,
after aand yummy
successful read!
duck
a collection of essays, recipes and culinary tips.
I Can’t
hunt at Lake Mattamuskeet, N.C. in 2004.
Sheri Lynch It’s a tell-all collaboration between twenty-five
Bob & Sheri co-host and best-selling author of “Hello, My Name is Mommy” of Charlotte’s greatest chefs and one of our Concrete2Green
Stacey Simms is the award-winning About the Author
city’s worst cooks. revitalizes communities,
spreads love of soccer
But I Know Someone Who Can
Cook,
co-host of Charlotte’s Morning News
GuNNIN’ BIrDs
“Having worked with her on the anchor desk, I always knew Stacey could deliver the Stacey Simms, co-host of Charlotte’s Morning
and the outdoors since his early teens in
with Al Gardner and Stacey Simms and news. Now she’s delivered a wonderful book of recipes. This book will not only make News on NewsTalk 1110 WBT, discloses the dark
eastern North Carolina. His waterfowl
Health Headlines: The Show, both heard hunting
yourexperiences
stomachbegan
happy; when
it’ll he shotyour heart, since all the profits go to help the millions of
help side of her own kitchen: the roasted but still half- Reading, writing
Featuring The Collection of Kroghie Andresen
But I Know
York, then in Charlotte at CBS affiliate hang up her oven mitts just yet.
union National Bank, now Wachovia, for
WBTV. She’s a graduate of Syracuse thirty“This
threeis years before
the first retiring inI’ve
cookbook 2004.
seen in all my years of reading them like novels (and She has somehow convinced the best restaurants
2010 PRODUCT CATALOG
in Full Bloom For founder of
Someone
Though his work had no connection with
University’s Newhouse School of Public writing a few myself) that is for everybody, Stacey delivers a delightful, entertaining,
hunting, he continued to pursue his hobby
in town to share their favorite recipes for this book. real estate firm,
Communications. Stacey lives in Davidson, duringand useful
spare timerepertoire
away from of recipes
work. Whilein the same wonderful manner she gives us ‘news Many of the featured chefs have generously priorities are about
Great
limit his collection to Back Bay, Virginia,
and North
“Stacey Carolina
has been decoys led to time
a long a veryadvocate for the Juvenile Diabetes Research Foundation.
and Cucumber Soup … to White Chocolate cut above
&
specialized
Whencollection.
her two yearKroghie
old always
son was tried
diagnosed, she immediately went from advocate to fully
Recipes Bread Pudding, Yam Soufflé, and New Zealand
to document the history and provenance of Advice From Lamb. Some of the recipes are easy, others
committed volunteer. She is not willing to accept that her son and millions of others may s
his decoys. The lack of information on many Charlotte’ more complicated, but all of them yield
have to live the rest of their lives with diabetes. Thank you, Stacey for all that you do to
North Carolina decoys led him to research Top Chefs delicious results.
Winter
manyhelppreviously
find aunidentified carvers asthe
cure and improve welllives of so many.”
as those that are well known. This research This book also has another purpose—to raise
www.borderconcepts.com
Stacey SimmS
Patrick
and thirty yearsMcFeeley
of collecting decoys have awareness and funds to help in the fight against
JDRF International Board Member
Border Concepts, Inc.
George
culminated with this book. type 1 (juvenile) diabetes. Stacey’s son has type
Man on a
Kroghie received a B.s. degree in Civil
1, and by purchasing this book you are helping
Engineering from The Citadel in 1966 and Manufacturer Importer Distributor
Border Concepts, Inc.
Parties
to support the work of the Juvenile Diabetes
mission
an MBA from East Carolina university Innovative Garden Solutions for Independent Retailers
Research Foundation of Charlotte.
Winston
in 1971. He and his wife currently reside
in Charlotte, N.C. They have two grown Forward by Good food, good stories, good cause. Manufacturer Importer Distributor
children, Clark and Hailey.
www.borderconcepts.com Carolina Panthers Bon Appétit! Innovative Garden Solutions for Independent Retailers
info@borderconcepts.com
1(800) 845-3343 | Fax: (704) 541-5610Coach John Fox www.borderconcepts.com
Entertainment Tips from Area Welcomes Spring
8/26/08 2:27:09 PM
BC Catalog 2010 Cover4.indd 1
SELF-PUBLISHED BOOKS Inside... The Best School in Ballantyne? | Dana Rader Interview | Restaurants and Shopping
BallantyneMagazine.com Serving Ballantyne, Toringdon, Blakeney, Stonecrest, Pineville, The Arboretum, and Indian Land.
LNC 0309 Cover Sig.indd 1 2/18/09 2:49 PM PM0609-FINAL.indd 1 5/1/09 12:19 PM
MAGAZINES
Ball-Winter 09 Cover.indd 991 11/12/09 2:46 PM
your vision...
SPARK Publications serves as your own products and services beautifully and
personal consultant and creative effectively promoted with expertise in a
department to put your published dream custom designed or creatively re-designed
into the hands of your future clients. Imagine catalog, brochure or magazine. We’ll walk
your own book published...and you maintain you through the process to help you attract
all the rights and all the profits. Picture your and engage your target audience.
To get started,
® call Fabi Preslar at 704.844.6080 or email Fabi@SPARKpublications.com