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Orientation
Pre-assessment
Communication skills
Business comunication
Business etiquette
Mid -assessment (F2F)
Interpersonal skills
Interview skills
Interview types
Critical thinking & Analytical thinking
L2 assessment( Final ) 30min
Post-assessment (F2F)
Email writing
14th Sep
14th Sep
16th Sep
17th Sep
19th Sep
20th Sep
21st Sep
22nd Sep
23-Sep-16
24-Sep-16
24-Sep-16
24-Sep-16
24-Sep-16
Training P
Day
1
Module
Orientation
Pre-Assessment
Communication
Business Communication
Business Etiquette
Interpersonal skills
Interview skills
Interview Types
Critical Thinking
10
Analytical Thinking
11
Post- Assessment
11
Recap
Training Plan
Topic
Introduction & expectation setting
Extempore
Grammar test
Feed back session
Vocabulary
Grammar
Listening and Comprehension
Writing Skills
Reading Comprehension / Speaking
Email Writing
Telephone Etiquette
Customer Service
Cultural Sensitization
Professionalism and Team Work
Grooming and Body language
Perception Management
SWOT Analysis
Building Self Confidence
Positive attitude
Assertiveness
Responsibility,Accountability&Ownership
Resume Writing
Job Application Filling
F2F Interview (One to one/Panel)
Group Discussion
Telephonic Interview
Mock Interview
Strategies for Critical Thinking
Characteristics of Critical Thinkers
Probing Skills
Activities
Understanding Analytical Skills
Developing Analytical Skills
Activities
Recap
GoalObjective
Setting/Planning/Ic
TNA-Training
Need
e breaker
Analysis
TNA-Training Need
Analysis
Enhanced word
power helps in
Helps
increasing
having
clear
Understanding
fluency
and
conversations
active
listening
confidence
Importance
of
To
develop
and
improving
written
creative
thought
It
helps draft,
comprehension
Helps
understand
communication
process
and
comprehend and
the
ways
of
Helps
understand
improve
respond
making
an
the
role of a to
pronunciation
professionally
effective
customer
and with
Helps
dealing
business
emails.
Develop
and
telephone and
importance
of
colleagues
Understand
This
helps the
understand
conversation
customer
clients
from
appropriate
understand
importance
of
centricity
diverse
cultures
grooming
and
different
professional
body
language in
communication
Self
evaluation
to
behavior
a
business
styles and the
understand
Develops
environment
importance
of
strengths
&
areas
To
handle and
things
understand
the
perception
of
improvement
on own
importance
of
Develops
the
management
professional
quality of being
Importance
of
behavior
self-assued
personal ethics at
Token
work for job
oppurtunities
Qucik and lasting
impression
Tips to face and
handle
it
Tips It
tohelps
face
and
in
handle
it
differentiating
Tips
to face
and
facts
from
handle
it and
Practice
opinions.
This
feedback session
develops the
quality of asking
questions at all
times, then
This
helps the
in
evaluating
reasoning
the
answers
to reach
available or
a conclusion
To check
the
information
solution.
effectiveness of
the training
Duration
(Hours)
2:00
4:00
2:00
3:00
3:00
2:00
3:00
3:00
2:00
3:00
2:00
3:00
2:00
2:00
Status
DAY 1
Day 2 &3
DAY 4
Day 5
8:00
Day 6
2:00
Day7
4:00
4:00
4:00
4:00
1:00
1:00
1:00
1:00
1:30
1:30
1:00
4:00
Day8
DAY 9& 10
Ba
Sl. No.
Name
Email id
Batch Name
Contact Num
LMS ID
PWD
10th%
12th %
Grad%
L1
L2
S.No
Trainer Name
Email id
14th Sep
15th Sep
16th Sep
19th Sep
20th Sep
21st Sep
22nd Sep
23rd Sep
24th Sep
Total
S. No
Behaviors
Expression of thoughts
sequencing the topic/Logical
flow
Content/Subject Knowledge
Thought Process
Confidence
a
b
c
4
a
b
c
d
e
f
Pronunciation
Grammar
Uses tenses appropriately
Uses subject - verb agreement
appropriately
Uses prepositions appropriately
Uses articles appropriately
Uses genders appropriately
Uses word order appropriately
Vocabulary:
Candidate is able to choose the
appropriate words to convey
his thoughts
Grammar
*
Vocabulary
5
Fluency
*This parameter has been created in an effort to ensure that candidates are using appropriate
The candidate demonstrates the following abilities:
* Rate of speech is Extremely fast. Fast is defined as
approximately 230 + words per min impacting comprehension.
* Does not modulate and speaks in a monotone.
Scale/ S
2
*Body language is somewhat inappropriate but not clearly visible that the person is
nervous-and uses wrong non verbal gestures to complete the thought
Notes
*Body language does not show that the person is nervous-and uses correct non
verbal gestures to complete the thought
Notes
Pronunciation
The candidate has the following error categories:
* Uses between 10 - 15 incorrect sounds (Vowel & Consonant).
* Uses 1 incorrect way of uttering vowel sounds (long and short vowels)
Notes
Notes
Fluency
The candidate demonstrates the following abilities:
* Rate of speech moderate. Moderate is defined as approximately 180 - 200
words per min.
* Modulates appropriately. Stresses on the content words in speech.
Notes
Sr. No.
Fluency
Grammar
and
Vocabulary
Pronunciati
on
Confidence
and Body
langauge
Thought
process
Total out
of 25
Sr. No.
Fluency
Grammar
and
Vocabulary
Pronunciati
on
Confidence
and Body
langauge
Thought
process
Total out
of 25
Sr. No.
Candidate Name
Comprehension
Sr. No.
Candidate Name
Sentence
Construction
Etiquette
Tone
Formatting
Total
Comments
S.no
Pre-assessment
Mid-assessment
Post-assessment
Team Skills
Attentiveness
Personal
Hygiene
Body
Language
Grooming
Timeliness
Confidence
Trainee Name
Pro activeness
Interpersonal
Skills
Social
Etiquette
Behavioral Parameters
Total
Score Percenta
(Out of ge Score
50)
Parameters
Trainer's Comments
50
Parameters
Confidence
Timeliness
Grooming
Body Language
Guide
1 (Unsatisfactory
and needs to be
addressed by the
delivery manager)
Personal Hygiene
Attentiveness
Team Skills
Social Etiquette
Interpersonal Skills
Proactiveness
2(Needs
considerable
Improvementtrainer to highlight it
to the delivery
manager)
3 (Meets some
expectation
4(Meets key
expectations)
Displays 4 of these
points
Follows it sometime
Sometime
Sometime
Sometime
Sometime
Sometime
Follows is regularly