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MBA in Information Management (SPJIMR, Mumbai), B.Tech (CSE), SMC (Scrum Master Certified)
SUMMARY
8 years of experience, including 20 months of International experience, in the BFSI and Commercial Tax
Domain
Extensive experience in Consulting ,Project Management and Client Communication in delivering Business Critical
projects
Diverse experience in Business Process Reengineering, IT Strategy, Business Intelligence & Analytics, Market
Research, Program Management, Project Management and Client Relationship Management , working with
multicultural teams across global geographies
PROFESSIONAL EXPERIENCE
Senior Consultant, PricewaterhouseCoopers Private limited
Consultant to two of the largest Business Process Reengineering and IT Strategy roadmap creation project
In Commercial Tax and Transportation Domain
Business Process Reengineering
Assisted CTD, Bihar in terms of business process finalization, I.T. solution architecture, pilot implementation and its
integration with IT systems of CBEC and State Tax Administrations for implementation of Goods & Services Tax
Assisted CTD Bihar in creation of Data Migration Strategy, Implementation Strategy, System & Infrastructure design,
Training, Capacity Building Plan, Revenue Forecast
IT Strategy
Prepared a detailed IT Strategy, including a Digital Strategy for Communication, Outreach and Dealer
Helpdesk, for the Commercial Tax Department for transitioning into GST and Increasing revenue using BI and Data
analytics
Assisting in preparing IT Strategy for the Bihar Transportation Department for eliminating manual processes,
eliminating need of physical documents and increasing revenues using Digital Tools
Assisted Commercial Tax Department in identifying evasion prone commodities and trends in suppression of Tax
Market Research
Assisted Clients in identifying potential Market Size, Consumption Pattern, Potential Tax Revenue
Program Management
DPR (Detailed Project Report) preparation, RFP preparation and Bid Process Management/ Vendor selection, Change
Management and Risk management for GST project and Transportation project
Involved in developing, maintaining and enhancing agency management, group pension & insurance management,
Re-insurance and claims processing applications for Global insurers in the US & Hong Kong
Project Management
Implemented Application Value Management model to reduce client cost of application ownership by 15%
Setup robust tracking & monitoring of deliverables & knowledge management within the team to improve quality of
output resulting in renewal of engagement with client
Led a multi-technology and multi-geography group of team members to deliver a business critical project within strict
deadline with zero UAT and post-production defects
Techno-Functional Consulting
Performed Business Process Reengineering for claims processing resulting in annual cost savings of $2 million
for the client
Augmented legacy application architecture of clients using newer technologies which resulted in increased ease of
accounting, business rule management and auditing for Insurance claims processing
Proposed and Implemented solutions that led to faster turnaround time of Insurance Agents and greater application
standardization across various client locations
Onsite Client coordinator and Project lead for an engagement with one of the largest European Insurance Companies
Involved in business requirement gathering, business analysis of all functional changes and reporting technical
impacts
Setup robust processes for communication, tracking & monitoring of deliverables and effort estimation to increase
client satisfaction levels across all parameters from red category to green within 4 months of taking over the role
Convinced our client in adopting a new billing process resulting in 10% increase in overall account revenues
Technology Lead
Successfully completed one of the largest and most critical projects undertaken by our client involving complete
redesigning of the database structure leading to overhaul of the whole life insurance application
Business requirement gathering, analysis and solution implementation for the life insurance and claims administration
system.
PROFFESIONAL CERTIFICATIONS
Technology Experience
Mainframe Technologies, PEGA, TIBCO, C++, R, Python, Microsoft Tools & Technologies
EDUCATION
Course
Institution
Year
Remarks
2015
3.13 CGPA
2015
Certificate Course
2007
8.08 (DGPA)
2002
90.2%(AISSE)
70.4% (AISSCE)
ACADEMIC PROJECTS
As-Is assessment of existing IT Strategy, Benchmarking, Gap Analysis and Project Recommendations
Social Media analytics project on public sentiment analysis about one of the leading presidential candidates of USA
and came up with recommendations for future campaigning. Analytics tools used were.
Data analytics project using reviews posted in Amazon to find out how consumers perceive Microsoft Surface Pro in
terms of features and its competitors and then come up with recommendations for future product development and
positioning. Analytics tools used.
Research paper on Influence of movie reviews on moviegoers using primary data collection methodology to show
how movie reviews from different sources influence moviegoers. Research tools used.
SPSS
Proposed and designed a Document Management System for the NGO Samarthanam Trust for the Disabled,
Bangalore as part of their overall IT Strategy
Analyzed the repositioning of Maggi Noodles over the years and analyzed its success/failure using both primary and
secondary data collection
EXTRA-CURRICULAR ACTIVITIES
CONTACT DETAILS