NewFujitsuJuniperSSLVPNPortal

Authors:JenniferWarren
V3NAProgramTeam
October2011

Contents
Page:

Procedure ...............................................................................................3
Step
Step
Step
Step

1:
2:
3:
4:

Installing the Defender Software ................................................................... 3

Saving the RAS Token .................................................................................... 4
Defender Desktop Token Setup ..................................................................... 4
How to use the new Fujitsu Juniper SSL VPN Portal ..................................... 7

New Fujitsu Juniper SSL VPN User Guide

Procedure
Step 1: Installing the Defender Software
1. Open the attached file Defender Desktop Token Installer.exe to start the installation
wizard:

2. Push the Next icon. The following agreement page will appear.

3. Click on I accept this license agreement and push Next

4. Next click Finish. This will save the program onto your C-Drive of your computer.

New Fujitsu Juniper SSL VPN User Guide

5. After the installation complete page has displayed, click Finish.

Step 2: Saving the RAS Token

The User should have received an email indicating the location of where their with their token
details in a text file are located.
Next create a directory called RAS Token within My Documents

And saved the attachment to My Documents\RAS Token

Step 3: Defender Desktop Token Setup

Click Start -> Programs -> Defender Desktop Token -> Defender Desktop Token

New Fujitsu Juniper SSL VPN User Guide

On first run, the following will open, Click Next

Select Browse

Browse to where the token file is located, select it and click Open

New Fujitsu Juniper SSL VPN User Guide

The Code field will populate. Click Next

The storage location should be changed. Check Another folder and Browse to My
Documents\RAS Token, ensure that Make this token the default token box is ticked
and click Next.
Note: a user may choose another location.

Enter a Passphrase that can be classed as STRONG, this will be confirmed by the
Strength meter. Then click Next.
IMPORTANT NOTE: You may choose the Passphrase same as your Window
Password, but please be aware that your Password will require change on regular
basis on 30/60 days intervals, however your Defender Paraphrase will need to stay
the same. SO, you should choose this carefully.
IMPORTANT NOTE: If you forget your Defender Paraphrase, the service desk will NOT
be able to reset your paraphrase for you. You will need to have a brand new defender
token created, and will have to start the Defender Desktop Token Setup process over
again. SO again, please choose your paraphrase carefully.

New Fujitsu Juniper SSL VPN User Guide

The default Token Name can be used, but if there is a possibility that you will have further
tokens, it would be better to rename it to something meaningful. Click Next

Click Finish

You are now setup. Close the window.

Step 4: How to use the new Fujitsu Juniper SSL VPN Portal

6. Please type in the following link into your Internet browser:

https://vpn-na.vertexgroup.com/msg
The following screen will appear

New Fujitsu Juniper SSL VPN User Guide

7. Enter your MSG User-ID (i.e. c044481) and network password in the relative fields.
NOTE: Please make sure you are not already logged in to any other remote access
solutions (i.e. ADUS Corp Remote Access). If you are logged into another remote access
solution, please logout and begin with Step #4 How to use the new Fujitsu Juniper SSL
VPN Portal.
NOTE: Make sure that your proxy settings are off. To do this open Internet Explorer,
then Tools ->Internet Options -> Connections Tab -> Click LAN Settings -> and ensure
that the Use a proxy server for your LAN is un-ticked.
At this Point open your Defender Desktop Token by clicking on Click Start -> Programs > Defender Desktop Token. Next open and then type in your Defender passphrase

8. Next click Get Response

New Fujitsu Juniper SSL VPN User Guide

The random number that is generated has to be typed in the answer field when requested by
the Fujitsu Juniper SSL VPN web page. This number is only valid for a short period of time. If
you are delayed click Get Response again.

9. Switch back to the Fujitsu Juniper SSL VPN web page. In the answer field enter the 6
digit code just generated by the Defender Desktop Token software.

10. Next click Sign In.

11. You may receive the following screen asking to download the Host Checker. Please click
Always.

12. Next, you may receive a message indicating that the websites certificate can not be
verified. We are aware of this. Please click Always trust content from this publisher and
then click yes.

New Fujitsu Juniper SSL VPN User Guide

Next the following screen will appear and you are now connected to Vertex MSG.Local
Domain.

13. You may be prompted to install an active x component. Click on the banner at the top of
your browser and select install active x component.

14. To access Vertex Internet Centre (VIC) you can click on the links listed under Web
Bookmarks.
To access other Vertex resources in the MSG domain (i.e. email, Changepoint) , with the
traditional network tunnel / VPN access, please click on the Start button next to Network
Connect.
The following icon will show up in your system tray and you are now connected to Vertex
network.

New Fujitsu Juniper SSL VPN User Guide

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15. To disconnect from the Network Connect, double click the icon in the System Tray (looks
like space alien) at the bottom-right of your screen, near the clock and click Sign Out.

16. To disconnect from the Fujitsu Juniper SSL VPN, click on the Sign Out button at the top
right hand corner of the screen.

New Fujitsu Juniper SSL VPN User Guide

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