Chapter 1 Exam: CCNP_TSHOOT_2016_S2

CCNP_TSHOOT_2016_S2

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Chapter 1 Exam

Chapter 1 Exam

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My NetAcad

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12

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12

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2

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Attempt 1

10 minutes

12 out of 12

Answers will be shown after your last attempt
Score for this attempt:
12 out of 12
Submitted Aug 20 at 2:46pm
This attempt took 10 minutes.

Question 1

1
/ 1 pts

What is a potential drawback to selecting the bottom-up

general troubleshooting procedure?

requires checking every protocol

requires checking every application

requires checking every device and interface

Help

Chapter 1 Exam: CCNP_TSHOOT_2016_S2

requires checking the route table at each router

requires checking the path from source to

destination

Refer to Chapter 1.

Question 2

1
/ 1 pts

After a network change that occurred during a scheduled

maintenance window, users were complaining about not
being able to access a local file server. Upon investigation,
the administrator determined that the problem was with the
recently entered routing configurations. Because of
company policy, the administrator is not allowed to correct
the routing configuration outside of a scheduled
maintenance window. Instead, the administrator moved the
file server to an accessible subnet. Which statement
describes what the administrator did?

The administrator determined a solution to the

problem.

The administrator determined a workaround for

the problem.

The administrator applied the "swap components"

troubleshooting approach.

The administrator applied the "perform

Chapter 1 Exam: CCNP_TSHOOT_2016_S2

comparison" troubleshooting approach.

Refer to Chapter 1.

Question 3

1
/ 1 pts

What are two limitations of an ad hoc troubleshooting

approach? (Choose two.)

inefficient use of time and resources

only applicable to physical layer problems

difficult to transfer the job to someone else

can only be used after a structured approach has

failed

requires more technical knowledge than a

structured approach

Refer to Chapter 1.

Question 4

1
/ 1 pts

The help desk receives several calls on Monday morning

Chapter 1 Exam: CCNP_TSHOOT_2016_S2

stating that users cannot connect to a local print server that

was working on Friday. Which statement about the problem
would be correct?

The inability to connect to the print server is a

symptom of a problem.

The inability to connect to the print server is the

problem.

The connectivity problem occurred Monday

morning.

The inability to connect to the print server caused

the problem.

Refer to Chapter 1.

Question 5

1
/ 1 pts

Which condition is a symptom of a connectivity issue on a

router that provides access to the Internet?

A static route is misconfigured.

An interface status is down.

An incorrect network statement exists.

Chapter 1 Exam: CCNP_TSHOOT_2016_S2

A cable is unplugged.

Refer to Chapter 1.

Question 6

1
/ 1 pts

What is a symptom of an incorrectly applied network

command when issued under the routing process?

a down status on an interface

a timeout message when attempting to ping a

device on another network

a routing protocol that is not running

a user who is unable to connect to machines that

are located on the same subnet

Refer to Chapter 1.

Question 7

1
/ 1 pts

Users at a remote site have reported that it is no longer

possible to access the Internet. A network administrator
issued the show interface S0/0/0 command to check the

Chapter 1 Exam: CCNP_TSHOOT_2016_S2

status of the interface. Which troubleshooting approach

would fit this situation?

top-down

bottom-up

follow-the-path

divide-and-conquer

Refer to Chapter 1.

Question 8

1
/ 1 pts

A network engineer compares the routing table of a working

router with that of a router that is experiencing connectivity
issues. Which troubleshooting approach best describes this
scenario?

bottom-up approach

divide-and-conquer approach

follow-the-path approach

swap-components approach

perform-comparison approach

top-down approach

Refer to Chapter 1.

Chapter 1 Exam: CCNP_TSHOOT_2016_S2

Question 9

1
/ 1 pts

A network engineer initially uses the ping command to help

troubleshoot a connection problem. Which troubleshooting
approach best describes this scenario?

bottom-up approach

divide-and-conquer approach

follow-the-path approach

move-the-problem approach

spot-the-difference approach

top-down approach

Refer to Chapter 1.

Question 10

1
/ 1 pts

What is common between Layer 3 switches and routers?

the supported features

the packet forwarding processes

the Layer 2 protocols on the interfaces

Chapter 1 Exam: CCNP_TSHOOT_2016_S2

the commands for troubleshooting the control

plane

Refer to Chapter 1.

Question 11

1
/ 1 pts

What is an important element of troubleshooting, regardless

of the method used?

using a single troubleshooting process

executing the steps in the same order every time

following a structured and systematic process

spending a significant amount of time analyzing

the information

Refer to Chapter 1.

Question 12

1
/ 1 pts

Network users have complained that it is no longer possible

to access an important web-based application. Using the

Chapter 1 Exam: CCNP_TSHOOT_2016_S2

ping command, an administrator verifies that there is

connectivity between one of the workstations and the
server. The administrator has also determined that BGP
connectivity has remained established. At which layer of the
OSI model is the problem most likely to be found?

Layer 1

Layer 2

Layer 3

Layer 4

Layer 5

Layer 6

Layer 7

Refer to Chapter 1.

Quiz Score:
12 out of 12
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10 minutes

Current Score:

12 out of 12

Kept Score:

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Chapter 1 Exam: CCNP_TSHOOT_2016_S2