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JOB DESCRIPTION HR OFFICER

PRIMARY PURPOSE OF THIS POSITION


To provide professional people management advise and support to the management and
employees of the Bank to enhance optimal people performance.
K E Y R E S UL T S AR E AS (K P AS )
1. Customer Relationship
Provide ongoing coaching, support and advise to the management and employees
on people and HR related issues.

Provide timeous feedback and maintain professional communication to all


stakeholders of the Bank.
Being available and proactive in addressing people related issues in the Bank by
maintaining close corporate relationship with the employees at all levels.

2. Balanced Scorecard Performance Management


Assist in ensuring of the effective communication and implementation of Balanced
Scorecard Performance Management system in the Bank
Assist PMC with identifying of the top performers and implement appropriate action
plans to further enhance their performance and career in the Bank
Assist PMC with identifying of non-performers and assist management to develop
personal development plans and monitor their progress on a monthly basis
3. Recruitment & Selection
Identify the right candidates for the right job through assessments, interviews and
employee profiling processes
Maintain fair and equitable recruitment approach in line with the specific job
requirements
Conduct relevant employment checks on all employees and prepare job offers to the
successful candidates
Create a pool of suitable candidates for future employment on data base, CBT and
ATP programs to meet the employment demands of the business
4. Absalom Management
Ensure that Absalom is updated with employees personal data timeously.
Update employees record files with all correspondence related to each employee is
updated timeously.
Ensure that new appointments and transfers are captured correctly on Absalom.
Ensure that terminations are captured correctly and timeously on Absalom.

Ensure efficient record keeping which is easily accessible


5. Employee Administration
Ensure that contracts of permanent and temporary staff are prepared in collaboration
with People Management Consultants.

Ensure that salary packages of permanent staff members are prepared in


collaboration with People Management Consultants.
Ensure that files are opened for new appointments and transfers are done.
Ensure that files are closed when employees resign or services are
terminated.
Ensure that attendance register sheets is scrutinised monthly.
Ensure that new employees forms and contracts are received and completed
(Pension Fund, Medical Aid, Social Security, etc.)

6. Disciplinary & Grievances


Assist PMC to verify and confirm warnings and monitor improvement of undesirable
behavior and misconduct
7. Employee Satisfaction & Change Management
Support PMC to Conduct employee satisfaction surveys and audits when required,
and climate monitoring during Branch visits or through various employee interactions
Support PMC to implement various change management strategies and interventions
according to the relevant changes in respective Branches or Business Units
Support PMC to ensure effective implementation of change and follow-up to address
any after change effects
8. Routine Administrative functions
Support PMC to conduct staff exit interviews to minimize the staff turnover and retain
good performers
Manage employee mobility through transfers, promotions and terminations
Ensure that all letters and other correspondences are correct, signed and send out
on time
Provide input to the policy and procedure formulation and amendments on an
ongoing basis
C OR E

C OMP E T E NC IE S & AT T R IB UT E S :
Working with People
Adhering to principles & values
Analysing
Planning and Organising
Delivering Results and Meeting Customer Expectations

E XP E R IE NC E /K NOWL E DG E
At least 3 years general HR experience in Financial or Banking environment
Computer literacy essential (Word, Excel and PowerPoint)
QUALIFICATION
Grade 12

Diploma/Degree in Human Resources/Behavioural Science

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