Troubleshooting MacOS Sierra Problems

Troubleshooting macOS Sierra
Problems
Sep 24, 2016 -270 Comments
For
most
users,
installing macOS Sierra has gone without a hitch and theyre left with a trouble-free Mac that
works great with the latest macOS system software release. But, not everything goes smoothly
for everyone, and sometimes updating to macOS Sierra can lead to a variety of problems.
Were compiling a list of common problems in this troubleshooting guide to remedy issues
with the macOS Sierra download, installation, update, and post-install process. Unfortunately
for me (but fortunately for you readers), I personally have had the joy of encountering many of
these problems during and after updating one particular MacBook Pro to Mac OS Sierra 10.12,
so I have very recent extensive rsthand experience with troubleshooting much of what is
covered here.
To be perfectly clear this is meant to be a compilation for potential issues experienced with the
macOS Sierra update process. Most of this will not be encountered by the average user, and is
in no way suggestive of what to expect during the Sierra update or installation process. The
vast majority of Macs update to macOS Sierra without any adverse incident.
macOS Sierra Download Stops with An error has occurred or

failed to download
Sometimes when users attempt todownload macOS Sierrafrom the Mac App Store they will
confront a An error has occurred red message and the download stops.
The solution to this is fairly straight forward: Delete any existing Sierra installers, whether they
are half-downloaded or not, reboot the Mac, and try again.
I ran into variants of the
download trouble several
times. What nally resolved it
was to delete the halfcooked Install macOS
Sierra le from Launchpad
(which had a big question
mark on it), then rebooting.
Unable to Download macOS Sierra,

shows as Downloaded
If the Mac App Stores shows that macOS Sierra has
Downloaded and the button is not possible to click again,
you likely had one of the beta or GM builds and you will need
to remove any existing Install macOS Sierra application
installers from the Mac, or any connected drives. That last
part is critical, because it appears the Mac App Store has no trouble locating a named Install
macOS Sierra.app located on an external volume. Yes this includes even the GM builds which
share the same name as the installer app, and prevents the installer from downloading again.
Of course the other reason macOS Sierra will show as Downloaded under the Mac App Store
Purchases tab is if you are actively running macOS Sierra, in which case you will not be able to
re-download the installer easily.
Error This copy of the Install macOS Sierra.app application is

damaged, and cant be used to install macOS.
Something happened during the installer download where it was either interrupted or became
corrupted. Typically this means the internet connection was disrupted, or the le itself
somehow was interfered with during the transfer.
You will need to delete the Install macOS Sierra.app and download it again from the Mac App
Store.
MacOS Sierra Wi-Fi is Dropping or Unusually Slow

Some Sierra users have found wi- drops or is abnormally slow. If this applies to you, you will
likely need to trash the wi- prefs and then create a new network location to resolve wireless
networking problems like this. We have adetailed guide to x wi- problems with macOS
Sierra here.
Read how to x wi- problems in macOS Sierra
The good news is that wi- trouble is usually really easy to x and the above article details
specic steps to take which remedy the vast majority of wireless networking diculties.
macOS Sierra Boots to Black Screen, Stuck on Black Screen

Some users have discovered that macOS Sierra will boot to a black screen and get stuck,
unable to go further. This gives the appearance that the Mac is o, but its actually on and the
screen is just stuck dark, with the Mac doing who knows what. This can happen right after the
initial installation, but also during a standard Mac system restart after having updated to Sierra.
I personally experienced this in the latter scenario during a regular reboot, and as you can
imagine its fairly annoying to discover the Mac wont boot up normally. Fortunately with prior
experience handling a similar issue, I was able to resolve it with the following steps in this
order:
1. Disconnect all USB cables and USB devices from the Mac, aside from a mouse or
keyboard if applicable
2. Shutdown the Mac
3. Reset SMC
4. Reset NVRAM/PRAM
5. Boot as usual
It may not be necessary to reset both PRAM/NVRAM and SMC, but since youre already doing
one you might as well do the other. Youll lose a few basic power settings by doing so, but its
not a big deal, and it resolved the stuck on black screen issue for me.
Some MacOS Sierra users have reported similar issues with their Mac getting stuck on a black
screen when waking from sleep. Often the same SMC and NVRAM reset procedure remedies
those diculties.
Unable to Shut Down macOS Sierra, Unable to Reboot macOS

Sierra
There appears to be a bug for some users that prevents the Mac from using the Apple menu
Shut Down and Restart services. Selecting the menu items results in no activity and no action,
the Mac does not reboot and it does not shut down.
Sometimes a third party app can be holding up the shut down and restart service, however. If
you suspect this is the case, quit out of all open apps before attempting to shut down or restart
the Mac. You can also try disconnecting all external devices, which has been reported to help
some users shut down MacOS Sierra.
The other option is to forcibly shut down and reboot the Mac by holding down the Power key.
The forced shut down and forced reboot procedure is a measure of last resort and should not
be used as a means of initiating any normal restart or shut down process.
Some users have resolved the hanging on shutdown issue by rebooting into Safe
Mode.Booting a Mac into safe mode is easy, just hold down the SHIFT key on system boot
until you see the bootup progress bar, then let go. Safe Mode will clear out some caches and
disable some functionality, but it can often be a helpful troubleshooting measure.
Constant iCloud Error and iCloud Authentication Pop-Up

Messages
Many components of macOS Sierra are dependent on iCloud, and during the initial setup
process youll be asked to enable various iCloud features including Storage Optimization and
iCloud Documents and Desktop. Whether you want to use all of those features or not is up to
you, but an odd side eect encountered by some is constant iCloud error messages and popups to authenticate.
Two persistent popups that I was running into were This Mac cant connect to iCloud because
of a problem with (email address) and Error connecting to iCloud.
I was able to x
the iCloud errors
and make them go
away by doing the
following:
1. Go tot he
Apple menu and
choose System
Preferences
Sign Out
2. Go to iCloud
and click on
3. Reboot the Mac

4. Return to the iCloud preference panel ( Apple menu > System Preferences) and log
back into iCloud
After logging out and back into iCloud, the iCloud error pop-ups went away.
Safari Cant Find Server, Unable to Load Webpages, Links Dont

Work, Cant Render CSS
Some users are reporting that Safari is problematic after updating to macOS Sierra, where links
dont work at all, or you type a URL into the address bar and hit return and nothing happens.
If you experience the unresponsive URL issue issue, you canempty caches in Safari for Mac,
then quit and relaunch the app and it should work ne again.
Another separate problem with Safari in macOS Sierra seems to be sporadic diculties loading
webpages and contacting servers, leading to an inability to load any webpage at all.
A quick side note: the cant nd server message can be due to wi- dropping, so if the
connection diculties are not limited to Safari you may want to use the wi- x mentioned
above.
Another odd variation of this is Safari failing to load webpages repeatedly, but after persistent
refreshing, Safari may be able to successfully load a webpage but minus CSS (CSS being what
styles the majority of webpages).
Additionally, another oddball Safari problem is when the browser URL bar and buttons
vanishes entirely and no webpage loads at all.

Sometimes quitting and relaunching Safari will remedy these issues, but usually you will need
to reboot the Mac to get Safari working again for a while.
Another unusual error message you may encounter with Safari problems in macOS Sierra is an
inability to load a webpage, where the tab or window renames itself to Resources and you
get a
blank
page
loading
stating:
Your
copy of
Safari is
missing
important software resources. Please reinstall Safari.

Since
you
cant
really
reinstall Safari in macOS Sierra, the error recommendation is not particularly helpful, and
instead youll likely want to reinstall all of macOS Sierra or revert to the prior Mac OS version
from a backup.
Spotlight Doesnt Work with macOS Sierra

Some users, myself included, have noticed that Spotlight just stops working entirely at random
in macOS Sierra 10.12. Sometimes Spotlight will sort of half-work, but the results returned are
completely inaccurate and dont match the search term. This is not because of indexing,
mdworker, or mds, however. You can kill the Spotlight process, it will spin back up, but the
Spotlight search ability does not regain functionality.
The only way to return Spotlight functionality in this situation is to reboot the Mac.
Inconvenient, a bit Windows-esque, but it works.
You can
also try
torebuild the Spotlight indexdirectly, but youll still likely need to reboot the Mac to have
Spotlight start working again as expected.
Mouse Not Working, Mouse Functionality is Erratic with macOS

Sierra
Some users have discovered their mouse is not working at all, or the mouse may be working
erratically after updating to macOS Sierra. For example, the scroll wheel functionality may
become unresponsive or not work as intended. Some of these mouse issues have
beennarrowed downto Logitech and Razor brands, perhaps pertaining to drivers or software,
but some of the erratic mouse behavior can occur with generic USB mice as well.
One possible x for these issues is to connect the USB mouse directly into the Mac, rather
than going through a USB hub.
Mac is Hot, Mac Fans Running at Full Speed After macOS

Sierra Installation
If the computers fans are running after updating to MacOS Sierra and the Mac feels hot to the
touch, its very likely to because the Mac is indexing. This is not indicative of a problem in and
of itself, and its perfectly normal for the Mac to require reindexing the entire hard drive for
features like Spotlight and Siri to work. Additionally, the new Photos app for Mac index the
Photo library to identify places, features, faces and people, and other landmarks, which can
also take a while. Its also likely that Time Machine will be running to backup the Mac again
after updating the system software. Just let all of these processes complete, do not intervene.
Thus, if the Mac is running warm or the fans are blazing away after updating to macOS Sierra,
the best thing you can do is simply wait. The vast majority of the time the indexing process
simply needs to run and complete, and the Mac will become usable with low fan usage and a
cool temperature again.
For most users this process can take an hour or so, but with many documents or Photos, it can
take quite a bit longer. If the Mac is still misbehaving after leaving it to index overnight, open
the Activity Monitor application (found in /Applications/Utilities/) and sort by CPU, so that
high CPU usage is at the top. This will tell you what (if any) applications or processes are
consuming the processor and could give you an idea of where to look to troubleshoot further,
which is typically an errant task or process.
macOS Sierra Video Problems, Hypercolor Rainbow Display

Craziness
This is a weird one that I experienced on a Retina MacBook Pro: the built-in display suddenly
encountered severe video display problems, ranging from improperly rendered drop-shadows
to and heres where it gets really out there psychedelic hypercolor rainbow display oddness,
permeating throughout various onscreen elements.
In addition to the psychedelic color experience, dropshadows and other UI elements would
appear obviously broken and display errantly:
Heres a brief video demonstrating what the crazy video situation looks like on a Retina
MacBook Pro display when its changing wallpapers:
Se produjo un error.
Intenta ver este video en www.youtube.com o habilita JavaScript en caso de que no lo tengas
habilitado tu navegador.
The solution? AnotherSMC reset.

And yes, if youre following along, thats two dierent occasions where trouble after updating to
macOS Sierra was resolved with an SMC reset. hmm.
Finder Not Responding, Apps Crashing Constantly, Apps Wont

Open, Constant Beachballs
Finder not responding? Apps not responding? Apps wont open? Apps say they are damaged?
Constant inappropriate beachballs for no apparent reason? Well, you can temporarily remedy
these issues by rebooting the Mac. And then rebooting the Mac again. And again.
But
heres
the bad
news; if
you are
experiencing those type of issues consistently and have to reboot once or twice a day as a
temporary workaround, you should give in and reinstall macOS Sierra.
Speaking from direct experience, I battled and troubleshooted for several days the
unresponsive apps, apps unable to open, inappropriate beachballing, but no matter what I did,
no matter how many caches and app data was trashed, whatever troubleshooting hoops I
jumped
through, the problems returned in a matter of time after the next reboot.
The only way to nally remedy these problems was to completely reinstall macOS Sierra via
Recovery Mode. It takes a little while, but it seemed to have xed the problem (for now anyway,
knock on wood).Update: reinstalling macOS did not x this problem on my specic MacBook
Pro, your results may vary.
The application name cant be opened or Error -41

A variant of an aforementioned error message where apps dont open is when the application
reports a direct error message when trying to open, often in the form of an onslaught of error
pop-ups stating The application (name) cant be opened and sometimes accompanied by an
Error -41 message pop-up message. This seems to occur after macOS has
The
only
solution
to this
particular meltdown of macOS Sierra is to reboot the Mac. If you continuously experience this
error or variations thereof it is likely a good idea to wipe the drive andclean install macOS
Sierra.
Kernel File: table is full Errors Filling Console Log

On some user congurations, there appears to be a problem with Mac OS not properly closing
les, though it is unclear what the cause or solution is. Eventually this can lead to kernel le:
table is full errors ooding the Console log, requiring a manual forced reboot.
Time Machine Stuck Preparing for Backup in macOS Sierra

A fair amount of macOS Sierra users who rely on Time Machine for backups have discovered
the Time Machine backup is perpetually stuck on Preparing backup. There are several
possible reasons for Sierra and Time Machine to not work well together. One of the most
common causes is a third party app, typically anti-virus software from Sophos or elsewhere,
which seems to interfere with Sierra and Time Machine backups.
If you have Sophos Antivirus or any other Mac antivirus or similar scanning or cleaner
software installed, disable it. Time Machine should resume backups once the software is
disabled.
If you have disabled all antivirus software on the Mac and Time Machine is still not working in
Sierra,try this x for when Time Machine is stuck on preparing backupwhich involves
disabling Time Machine and trashing a temporary le.
Sierra Bricked Mac Completely

A bricked Mac means it wont boot up at all. This is very rare, but there
arevaryingreportsonline of Sierra just outright bricking a Mac after a failed install.
If this happens, youll almost certainly need to initiate a reinstall process of macOS or Mac OS
X, though some users have had to go so far as to take their computer to an Apple Store for
hands-on support.
Troubleshooting Dicult macOS

Sierra Problems
One of the best ways to troubleshoot some of the aforementioned unusual or more dicult
Sierra problems is to create a separate Administrator user account on the Mac, and use that
new separate account exclusively for a few days while performing regular computing activities.
The reason for this is quite simple; if the problem does not occur on a separate user account, it
suggests the underlying cause is related to the other user account, perhaps in the form of a
corrupt preference le or a process that is unique to that user account.
The key is tocreate a brand new user account, then log out of any other user accounts on
the Mac. Only use the newly created user account as you attempt to reproduce the problem.
1. Open System Preferences from Apple menu and go to Users & Groups
2. Add a new user, named something obvious like Troubleshooting and set it as
Administrator
3. Log
out
of
the
existing user account (and log out of any other user accounts as well)
4. Log into the newly created Administrator test account and try to reproduce the diculty
here
If the problem still occurs in the new user account, it suggests a deeper issue with the Mac OS
systems software, an underlying system-wide process, or even the specic installation of
MacOS.
Backing up thoroughly and then performing aclean install of macOS Sierramay oer a
resolution or improvement to an issue that is reproducible from a new fresh user account.
If the problem returns after a clean install, there may be an outright bug with macOS, or there
may be a problem with the Mac itself. If possible, contact the ocial Apple Support channels
for further assistance.Downgrading macOS Sierra to El Capitan or Mavericksmay oer a
solution as well.
Disconnect Peripherals, Quit Apps, Try Again. Does the

Problem Still Occur?
Another common troubleshooting technique for various issues is a process of elimination.
Try disconnecting all peripherals (except a mouse and keyboard if applicable). Does the
problem no longer occur? If so, this could suggest some sort of issue with third party
peripheral compatibility. Its rare, but it does happen. Contacting the vendor who made the
problematic peripheral may lead to a solution.
Next, try quitting all apps, and using each app one at a time. Does the problem still happen?
Does the problem only happen with one specic app running, and not others? If so, this may
be indicative of an issue with the specic app that is in use. Perhaps it needs to be updated to
support Sierra, and contacting the developer of the app may be worthwhile.
The process of elimination works well in conjunction with the new user account method
outlined before this. Sometimes its just a matter of narrowing down a problematic app,
process, accessory, and sometimes that can only be done through trial and error.
Should You Wait for macOS Sierra 10.12.1?

Its easy to read this article and conclude that macOS Sierra could be a pain-in-the-behind to
deal with and troubleshoot. The good news is thatthe vast majority of users wont experience
any of these problems, most software updates go without a hitch.
Nonetheless, the diculties described oer further evidence to support why you should always
backup before updating any system software. Backing up is arguably the most important part
ofpreparing for and successfully installing macOS Sierra(and any other OS for that
matter), as it insures your data will be there in the event something goes wrong and you need
to roll back or restore.
For me personally, updating a 2015 13 Retina MacBook Pro to macOS Sierra from OS X El
Capitan 10.11.6 has proven to be an unusual headache. As seen in this article, the problems
have been pervasive and arrived as a deluge, with one issue appearing after the other. (For
some background, I run a very vanilla and boring OS for my work machine with very few third
party apps on this Mac). Ultimately I have reinstalled macOS Sierra and things are working
more smoothly (at the moment anyway) but if the same variety of problems crop up again Ill
eitherperform a clean installordowngrade back to El Capitanand wait until 10.12.1 comes
out (which iscurrently under beta development). Some Mac users routinely wait for the rst
major point release to install a major software update anyway. Theres certainly nothing wrong
with that conservative approach to software updates, but obviously in the interim youd be
missing out on any of the great new features in macOS Sierra.
Anyway, what has your experience been with macOS Sierra? Did it go great or did you have
any diculty? Have you experienced problems afterwards? Did the troubleshooting methods
outlined here help? Let us know in the comments.
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Related articles:
macOS Sierra 10.12.1 beta 2 Released
macOS Sierra 10.12.1 Beta 4 Released
macOS Sierra 10.12.1 Beta 3 Released by Apple
How to Reinstall macOS Sierra
Posted by: Paul Horowitz inMac OS X,Troubleshooting
270 Comments
Comments RSS Feed
AJsays:
September 24, 2016 at 2:35 pm
MacOS Sierra updated on every Mac in the oce without a problem. Nothing unusual to
report yet. But, I couldnt get the Apple Watch unlock feature to work initially.
Heres whats necessary to x that if your Apple Watch is not unlocking the Mac:
First, update to iOS 10, update to watchOS 3, update to macOS Sierra
Enable Bluetooth on Mac (and iPhone paired to Apple Watch obviously)
Go to Security preference panel and make sure the feature is turned on to unlock with
Apple Watch
Then it should unlock without a problem using the Watch. This is a really cool feature,
probably my favorite in Sierra.
Reply
Ronsays:
Update went well but I can no longer make any backups. Time Machine nds the disk
and after a long period of preparing backup it sometimes starts backing up and
sometimes dont. But When it does backup it does so at an incredibly slow pace, I had
6Mb over 12 hours.
And as much as Id love to restore, that doesnt work either. So Im stuck with this
version which has hardly any interesting features for me to begin with. Never had
problems before with updates from Apple but this time round my iPhone gave problems
and now my MBP too. Very disappointed by Apple.
Reply
Ericsays:
September 25, 2016 at 9:39 am
Are you running Sophos web security?

If so, disable it then re-try to back your system. Apparently there is a bug with
Sophos and macOS Sierra. I ran into the same problem on both a Mac Mini and on
an iMac. Unfortunately I fought the problem so much that I even deleted all my
previous backups and re-started the backup from scratch, still would hang at
Preparing Backup.
Reply
Konradsays:
Thanks Eric. Disabling Sophos allowed my MBP to nally start the backup
after hours of preparing backup prior.
Reply
cdavenportsays:
I had to fold issue. Sophos Software and Razor Synaptic. This caused my
MacBook Pro 13 w/DVD Drive to free and reboot. Thanks for the help!
Reply
Moesays:
October 5, 2016 at 11:49 am
I do not work for Bright House, but they were recently oering a deal for back to
school. I dont know if this deal is still going on, but if it is you should take
advantage of it. If you buy just internet from them you will get 200Mbps down and
15Mbps up for like $55 a month and then after a year it will increase to like $65 a
month. This was only for new customers, but maybe for returning customers as
well. You will have to ask them.
Moe
Reply
Jonsays:
I have the exact same issue as Ron time machine not working at all.. and my local
CrashPlan backup is painfully slow
Reply
ED REAMESsays:
Key repeat on Apple hard wired keyboard attached to iMac (Dec 2012) fails to work even
though conguration has not changed from previous OSX which was latest version of
10.11
Reply
dimaqqsays:
Looks like keyboard repeat got broken in many apps Safari, Chrome, etc.
However it is not broken in e.g. iTerm.
I suspect Sierra introduced dierent types of text entry elds for example pressand-hold c and you get options for //
Reply
Wharf Xanadusays:
I have the slow time machine backup as others mentioned and sometimes Safari doesnt
work properly without a reboot.
To me Sierra feels like a beta release still.
Reply
Tedsays:
Sierra was release, what, 4 days ago and already nearly a dozen problems are listen.
Nice work, Apple!
This is why I like OS X Daily. They stay on top of things and informs people about issues,
problems and possible solutions, like nearly immediately. Good resource!
Reply
Tedsays:
Gosh, my spelling is horrible :-)

Reply
Ron McCallsays:
Went totally smooth on my MacAir, which hd already been used to run public betas of
Sierra. The desktop iMac, however, required a half dozen attempts to successfully
download Sierra. Once it nally got the update, running it was uneventful. I do, however,
have a stuck download le showing in LaunchPad, that I do not seem to be able to get
rid of. No problems so far running Sierra for the past 3 days.
Reply
richsays:
Siri doesnt work on my my MacBook Air for nothing, I just removed it from the dock.
Reply
Luciussays:
The same to me. But I later nd that this maybe caused by external microphone.
When I dont connect my laptop with any external sound devices, siri works ne.
Reply
Donsays:
I found that I had to pick Internal Microphone within Siri preferences for it to
pick up my voice. If I kept it at Automatic, the default, it would select USB
audio CODEC and wouldnt work. Im thinking its picking up my CalDigit
thunderbolt dock because thats the only USB device connected.
Reply
Valesays:
To those having issues with extremely slow time machine backups: are you guys backing
up to a disk directly attached to your macs (USB, FireWire, Thunderbolt) or are you doing
it on a network disk?
Reply
Ericsays:
See my comments above to Ron.

I experienced the problem using both a network connected Time Capsule (WI-FI &
Ethernet) and a USB connected external drive.
My problem was related to Sophos virus protection.
Reply
BKsays:
Ive gone for almost a week with no Time Machine backup (I have three backup
disks; one a USB single disk, one a USB RAID, and one a NAS RAID). All worked
beautifully for years before the Sierra upgrade, but none of them have completed a
backup since my Sierra upgrade. Ive spent many hours trying to diagnose.
HOWEVER, as soon as I turned o the Sophos ON-Access Scanner I magically am
getting normal performance on Time Machine again!
Its reproducible: If I turn on the On-Access Scanning, TM screeches to innitely
slow; turn On-Access back o, and TM goes right back to normal performance.
FYI: Sophos Anti-Virus Home Edition ver. 9.5.2; MacOS Sierra ver. 10.12.
Reply
Johnsays:
It is reasonable to think that when 10.12.1 is released, all of the problems discussed
above will be xed/corrected? Or, are problems that started with the download/install of
Sierra 10.12 becoming more complex and extensive with continued use of 10.12?
Reply
Aydriansays:
Siri freezes and prevents shut down. Its useless anyway. Fails to understand about
ninety percent of requests.
Reply
Paul Thompsonsays:
I had no trouble downloading Sierra but it took about 3 hours with installation.
Pretty slow.
Siri is working intermittently. Sometimes it says Im not connected to wi- and
when I check, the system is looking for my network; a click brings it back.
I think the Photos changes are improvements. I still have to experiment with some
of them.
All in all tho not a very great upgrade to the OS after all the hype.
Reply
Robert Lundgrensays:
Have made upgrade to Sierra on my Macbook pro 2011. Siri only works when
asked to search the internet. When asked to nd documents, send SMS
she responds that she cant complete my request because I have not installed
an app!!!
Anyone no whats wrong??
Reply
Doug Grantsays:
Dont forget the ScanSnap issues, which seem very severe, and will prevent me from
using Sierra until I KNOW that they are xed.
Back in the old days, when a problem was xed, there was normally an explanation as to
what the issue was and what the x involved. Unfortunately, the old days are over and we
users no longer have a real clue what the problems are. The wi- issues with every single
new version of OSx are a perfect example of this. Why cant Apple get wi- more under
control? What is going wrong?
Reply
thinkingaboutartsays:
I see that the x for Scansnap is due by mid-October. Best to wait

Reply
Charles Reichsays:
In the new Contacts listAll Contacts column, they have a new Group at the top of the
column
entitled iCloud, and below that title is another title All iCloud. This new listing contains all
the email addresses accumulated on your Mac, Old & New.
If you use Cloud, review your iCloud Contact list carefully to see if some are obsolete or
needs correcting. Youll nd some addresses therein that are obsolete of which you
changed/updated to a newer address and deleted the old from your previous Systems
Contact list
After the above listing in the All Contacts column is another title On My Mac followed by
the title
All on My Mac which contains exactly the same listing from your previous El Capitan
system. (Check your Group listings to insure they are the same as previously I found my
SAMUG Board group only had four names, and had to refer to my Macbook to pick up
and transfer over the missing additional eight names/addresses to update this folder.)
Im only a Mac user and have no need or desire for the Cloud usage as I dont have an
iPad, iPod, iPhone, iWatch etc. I declined to sign onto the Cloud during the Sierra sign-in.
I therefore deleted all the email addresses under the Contacts lists iCloud title as many
were old and no longer valid.
Be Aware:
After I removed all the eMail addresses under the All iCloud column and prepared a few
new emails I had some returned with invalid email addresses that were not on or in my
iCloud or On My Mac Contact listing? Where in the heck did these come from ?
Next Step:
Open Mail and go to toolbar Mail > Window > Previous Recipients and you will nd all the
addresses you ever used on your Macs previous System(s) New, Old, Deleted,
Obsolete etc.
osMac Sierra continued to pick up these addresses (many previously deleted from my
Contacts list) and continues to implement them in email addressing. I strongly urge you
to remove all email addresses within this listing as it will cause you many, many
problems. Let it start creating a fresh Previous Recipients listing with your new contacts
used hereafter in Sierra and the Cloud.
Reply
Barrysays:
After installing, the installed windows compatible with macbook air did not work
anymore. It works before on el capitan Whybrought my pc ro powermac immediately.
Reply
Garrysays:
There is a problem with the display of folder alias icons. There is some discussion here:
https://forums.developer.apple.com/thread/63867?q=folder%20alias
Also here:
https://discussions.apple.com/message/30687969?ac_cid=tw123456#30687969
Reply
junebeetlesays:
Surprisingly, this OS is working great on my 2010 white MacBook, with no major glitches
at all so far. I did have a lot of freezes initially, which were caused by Dictation and/or Siri
and/or the 3-nger tap to look up thing, which are all easy to start by accident and seem
to take a while sometimes. Disabling these helped a lot. Also, Chrome seems to be back
to its normal behavior, which is nice!
10/10 window snapping is AWESOME!
Reply
mike sanderssays:
inadvertently removed some emails from my iphone and now cannot retrieve them, of
course as they were with my .mac account they are gone from all devices. Any help or
thoughts would be welcome, I think its my own stupidity associated with my advancing
years though I truly do not have an excuse.
Reply
B. Klinesays:
I installed Sierra in the afternoon and all was well until that night when my wife started to
put my mac mini to sleep. Up popped the install screen and the dark part of install to
reboot all loaded into my main hard drive. So far, that is the only thing that has happened.
Most inconvenient having to stay up until 2am babysitting a second reload of Sierra.
Reply
P Tuckersays:
I run 2 Mac minis on ext ssd drives via USB 3 1 updated perfectly, other refused to
nish restart and I tried 3 dierent drives, enclosures and ports. I also tried the other
drives on the machine that did work and they then failed????????? Machine did boot
on its original ext drive so I have no idea. A MacBook Pro booted from the ssd drive (via
USB 2) that would not boot either mini.
. Now will try the reset advice.

Reply
P Tuckersays:
Nope resets didnt work I should clarify that I dont get a black screen, I get a
black screen with the slashed circle in white in the centre. The activity light on the
drive enclosure indicates the is being accessed, but no ickering indicating actual
data transfer.
Reply
P Tuckersays:
Nope resets didnt work I should clarify that I dont get a black screen, I get a black
screen with the slashed circle in white in the centre. The activity light on the drive
enclosure indicates the is being accessed, but no ickering indicating actual data
transfer.
Reply
P. Renfroesays:
I love it and hate it. I no longer have a documents folder in my nder sidebar, and when I
tick it on it goes away if I try to reposition it. Now its in my dock. Also if I zoom on a page
it stays, even the next day on any browser. I love the rest.
Reply
P Tuckersays:
Backed up via Time Machine yesterday just stopped a 384+ gig backup tonight did
nothing with the machine since yesterdays backup so it is trying to back up everything.
Reply
Ion knosays:
The problems with macos Sierra are trickling into the mainstream. Thats indicative of a
problem. Even unrelated political sites are talking about Sierra problematic
http://talkingpointsmemo.com/edblog/maybe-be-careful-with-osx-sierra
The heat is on. Whats it tell you that Sierra trouble is mainstream? To me, it says avoid
the update until they x the problems.
Reply
Peter Carrutherssays:
I updated my 2013 MacBook Pro 15 Retina seamlessly. A few hours later, disconnected
from power the display went blank, black after 5 minutes of use on my lap.
The machine stayed on for 3 minutes or so and then switched o.
It repeated this a few times. And then again when I connected power and screen and
disks.
I had backed up using Carbon Copy Cloner before I started, so restoring was simple.
(Thanks for the reminder.)
I am deeply grateful for 16 happy years of amazing Apple computing experience. This
was my rst real issue, and a little preparation prevented any fallout.
Reply
Dannysays:
Ever since I upgraded to osSierra my bluetooth keyboard has been acting up. every
several hours or so it starts to output special characters and show the bar on the
keyboard when you click and hold a characters on your iphone which allows you to
select the accented characters.
I have to then either turn the keyboard on and o or plug in the usb cable.
Didnt have that issue before the upgrade
Reply
dylansays:
are you working in an environment where there are more than one of you with
bluetooth keyboards in close proximity to each other?
Reply
John Woodsays:
Mac OS Sierra seemed to install just ne, but then I found a problem with Mail in that I
could send but not receive. I had previously backed up to an external drive so I was able
to roll back to El Cap with no worries. I think Ill wait for 10.12.01 to appear!
Reply
Donna Leggesays:
Same problem, but I didnt back up and now I cant access icloud, or mail I tried
to roll back but it wont and I need my emails asap! any advice
Reply
Susan Ksays:
October 18, 2016 at 6:55 pm
Mac OS Sierra installed ne, but I have the same problem with Mail. Can send
but it is not receiving.
I get the following error messages:
Trying to login to POP account failed, verify user name and password are
correct.
The server returned the error: Mail cannot send your password securely to the
server. You can remove this restriction in the Accounts preferences by setting
Allow insecure authentication, which could put your password at risk.
Has anyone gured out a x????
Reply
Genesissays:
Hi all! I installed Sierra and everything went well, but I noticed that it kicks me o and
goes to the log in screen whenever Im watching full screen videos, especially if its
something long like a movie on Netix. Any idea how to x that or should I wait for
10.12.1?
Reply
Lochie Donovansays:
Happening to me too, havent found a solution yet, seems to happen to me when

im watching the video and i try to then escape full screen, move the mouse, change
the volume, ect.
Reply
SMRsays:
This happens on my 2015 macbook me, too. Sucks to be happening, but glad
Im not alone.
Reply
Tedsays:
Same here. Was watching an episode on Netix and got kicked back to the
log screen 3 time (in under 5 minutes)
Reply
ninasays:
Man, Im glad Im not the only one with the problem. I thought my mac
was overheating or something. Hope they x this soon.
Reply
Gregsays:
Same thing happening here. 2015
josesays:
October 16, 2016 at 12:03 pm
Same here, really annoying. any help?

Reply
Davosays:
I was running the Beta before the release, it kept on asking me for keychain password
every time I opened Safari, and sometimes when using it. I thought this would be
addressed when released but I still have the same problem. Very annoying.
Reply
MMsays:
Im having this issue as well. Still cant gure out how to solve it since none of the
previous xes are working.
Reply
Bert Visschersays:
Thanks for the article, but I would like to point out two mistakes in there.
To my knowledge theres only one Mac App Store, and also, isnt Photos app for Mac
actually singular?
Reply
dickheadsays:
Mate, what sort of loser corrects minor grammatical errors on a geek post.
To my knowledge you need to get out more xxx
Reply
reduxitnbsays:
its always the right time to correct spelling or grammatical errors. Get with
the programme.
Reply
Matthew Palmersays:
Cannot make video calls through facetime, messenger or hangouts. A bit disappointed
with Apple as this is important to me as I am working away from home. Have tried
resetting computer, icloud passwords (which also gave me some grief as it was doing
some strange things) Unfortunately nothing has worked. Does anyone have any xes?
Reply
Charles Reichsays:
Comments regarding mail problems are correct, Dont understand your request advising:
Your comment requires moderation? Why/how moderation?
Reply
Charles Reichsays:
Next
Comments regarding mail problems are correct, Dont understand your request advising:
Your comment requires moderation? Why/how moderation?
Reply
Joshsays:
I updated onto my 10 i7 MPB and it went with out a hitch. TM works well, no wi probs,
Siri is accurate, all my SW seems to work, Not even a sign of a system slow down.
Gutted that as the 10 isnt BT4.0 I cant justify getting a Watch2 maybe when this
machine kicks it I can justify both :)
Reply
Eddiesays:
I have upgraded ok, but I am having a lot of problems with my mouse.

It doesnt detect it, and it is acting like crazy.
By the way it is a microsoft mouse.
Reply
Ixmntrsays:
Ive gured out everyones problem. Install OSX. Ive heard it tends be a bit more stable
and if you desperately need Siri, keep your phone near by and say Hey Siri. Rumor is
that the phone will listen and actually respond plus theres this other app named
Dropbox that places documents in the Cloud. OMG can you believe it a cloud! Ohhh
and the fact that you can install any software you want! I mean yeah, Sierra does that
too, but unless youre comf with terminal say good bye to Free software + games, unless
its been only approved by Apple. . . .
Reply
OSXKingsays:
Its complete crap, what you say. You can open apps not approved by Apple, you
just cant allow them by default, but you can manually allow them by making a right
click on the app and then click on open.
This was already possible with GateKeeper before, when it was set on signed
Apps only under El Capitan and before.
Reply
James Ludtkesays:
First of all, Sierra was the rst update in years, which I did not have download 3 or 4
times to get it installed. The installation went without a hitch, but was slower then any
previous update, just shy of 1/2 hour.
While using MS Word 2011, The pointer of my Logitech mouse MX-400 locked up after
about 30 minutes of use. It was not just the mouse pointer, but the keyboard did no
longer respond. When I clicked Quit Word from the menu the Quit dialog appeared.But
when I clicked Return or Enter nothing happened. I had to shut down by holding down
the power switch.
I restarted, an gave it another chance. Same story.
I do not know if it was the mouse or Windows 2011, which triggered the problem. I
restored El Capitan. Wont try Sierra for a long time.
Reply
hyperionsays:
Sierra has a known issue with many Mac mouses. My Mac mouse lost the ability to
scroll (scroll wheel) after updating to macOS Sierra. This is a known problem with
Sierra. Annoying, yes.
Reply
Paulsays:
I am using Sierra and the scroll on this mouse is working well. I was unaware
this was an issue with the update. This lame mouse is a Logitech M 110..
nothing fancy but eective. They are cheap if you need to replace yours.
My install drama is the logging me out and entering my username and
password several times an hour. I wont repeat my reply to the prior thread.
On a dierent forum I found what worked for someone was to turn o
hardware acceleration when available under advanced settings in chrome.
Unfortunately this was not the complete x for me but may help some. Since
this MID 2011 IMAC is legacy and all, my upgrade may not play as well. Since
this is in my room at home, my next move is to remove the log in screen
entirely.
Good luck on the Sierra mouse thing though.
Reply
James Ludtkesays:
In Sierra my le may have been opened by Word 2016, even though the default
association of the le was to be with Word 2011.
A few additional notes on getting back to El Capitan.
When from Sierra I tried to make a bootable copy of Sierra (to have it for future
use, which now no longer exist) Carbon Copy Cleaners existing task where
confused, and shown as suspened task. I eventually could make a copy of Sierra.
When in Startup Options, I tried to select the disk with the bootable EL Capitan, it
was listed but could not be selected. I had to shutdown Sierra, and select the EL
Capitan disk during startup.
After I was back in El Capitan, rst thing it tried to do was to automatically restore
my system from the cloud, even though I never back up to the cloud. Caught it just
in time and cancelled before any harm was done.
When running from my restored EL Capitan bootable backup Carbon Copy
Cleaner was still confused, showing the suspended tasks. But the problem could
now be xed.
The default application for Word had changed to Word 2016.
The default application for Excel had changed to Excel 15.8, the version lacking
the Macro language, which I never used.
Dropbox setting had been changed.
It appears that some le association are automatically changed in Sierra, and these
changes somehow get into the restored bootable backup of El Capitan. You gure.
Reply
Nathansays:
I have a similar problem with word 2011, although mine is smaller

When i try to scroll in word with the trackpad, unless i try to scroll very quickly, it
wont move the page, like it hasnt registered that i wanted to scroll slightly.
No problems on anything else, just word 2011.
So ill try to scroll quickly down a few pages and it is ok. But when i try and scroll
down about 1/4 of a page slowly as im reading, it wont move.
Does anyone else have this issue and how do i solve it?
Reply
Marilynsays:
My MS Oce 2011 programs (WORD, Excel) are not working properly with
Sierra, in that , when I am in the document and want to move down with the
mouse, the document jiggles and does not let me move down.
I have to go to the scroll bar to force downward movement in the document.
I quit WORD and reOpened.
I Shut Down and Restarted
The problems within these documents continued and were present when I
opened New documents.
Reply
Jeremysays:
I have this same problem. Came to nd the answer.

Reply
Richardsays:
I am having the same problem with erratic tracked scrolling in Excel (Oce
2011). Sometimes the trackpad does not seem to recognize that you are
scrolling, other time the scrolling response is just slower that it used to be
before upgrading to Sierra. Word seems ne for me however.
Reply
Joshsays:
also having these same issues in Excel AND Powerpoint. Not word
though
please let me know if you guys nd a x
Reply
Johnsays:
Same problem with all oce programs. Hoping someone has a x!

Reply
Tongosays:
Microsoft Oce has released an update, be sure you update Oce,

Word, Excel, etc, so that Microsoft Oce is compatible with Sierra.
Reply
Suzisays:
I updated on Friday and everything went well, but my iMac is sooo slow. I am getting
more than my share of spinning beach balls when opening apps. Disk Utility, which took
5 minutes to open, did not detect anything. I have never had an update problem before.
My iMac is only 18 months old, so I dont think that is the problem. Any suggestions?
Reply
OSXKingsays:
Clean install.
Reply
Trevor Hydesays:
Since installing Sierra I cannot get into Mac mail. When I click on its icon the computer
closes down then I need to sign in again. Happens every time, so no Mac mail!
Reply
John Lsays:
Two-nger scrolling stopped working after the update.

Today, Mail is not letting me delete messages! It shades a message out and the preview
goes blank. Rebooting Mail works for a little while.
I upgraded on 9/20.
Reply
John Lsays:
Correction: I can delete multiple e-mails at once. I just cant delete them one by
one going down the list.
Reply
Patrick J Melesays:
use keyboard (command+A) once all messages highlighted

select delete
Reply
OSXKingsays:
To resolve scrolling issue, go to setting, touchpad and disable scrolling.

Restart computer and reenable it.
Reply
Johnsays:
Just tried it, it did not work for me. Oddly, for a few moments after
turning on, I can scroll with a single nger. The page moves rather
than the arrow. Then it xes itself but I have no two nger scrolling.
I also have a hard time using the scroll bar and so mainly have to
use the up/down keys.
Patrick J Melesays:
Thanks osXDaily for keeping up with ongoing issues, its been so helpful and right on
point!
Reply
Paulsays:
Youre welcome, glad its helpful!

Reply
Philsays:
Im still running Snow Leopard for the very kind of reasons you helpfully list above.
Reliability and lack of hassle is the most important feature to me, and Apple seems to
have lost the ability to provide that feature. After having read literally thousands of articles
and posts just like yours above, I take little comfort from the notion that Mac OS
upgrades usually work for most people. Im not sure I even believe that anymore.
We are actually contributing to the reliability problem by rushing to download every new
OS Apple pumps out. This communicates to Apple that its ok for them to replace their
quality control team with us. Thats the real problem, we consistently put up with this
nonsense, and thus pretty much get what we deserve.
Reply
Kevinsays:
So you actually read thousands of posts did you? REALLY??!! Literally??

I still drive my Model T Ford because all these new cars just keep crashing and
crumpling. I think Ill stay with my horse and carriage from now on.
Reply
John Kellysays:
Reminds me of Microsoft Vista. I encountered most of these problems on my MacBook

Pro. Restored from backup back to El Capitan.
I do not reccomend installing Apple Vista run away, run very far away!
Reply
Carsonsays:
OK so Sierra installed, and was immediately problematic. Regret that decision. On

recommendation of support, I reinstalled macOS Sierra, and within one day I am
back to having many of the issues described here again. Very frustrating,
downgrade is coming up, hopefully that works with Time Machine. I will avoid
macOS Sierra permanently at this rate, highly unlikely that 10.12.1 is going to x
what is obviously a fundamental aw in the OS.
Reply
Garysays:
You state The only way to nally remedy these problems was to completely reinstall
macOS Sierra via Recovery Mode. It takes a little while, but it seemed to have xed the
problem, how specically does one perform this action, please lay it out step by step? I
think I may need to do this on my mid 2010 15 MacBook Pro, it constantly crashes
since installing Sierra, especially if I go into the Apps folder.
Reply
P. Renfroesays:
Just restart or on start up your computer, keep the OPTION key held down and
select the recovery disk follow instructions. Recovery mode never worked for me,
good luck! with macOS Sahara and thats no typo lol.
Reply
Bryansays:
Sierra installed without a hitch. Ran Geekbench 4 on my previous OS (Mavericks)

immediately prior to installing Sierra, then ran under Sierra Mavericks won the 32-bit
number, but Sierra took the 64-bit by a pretty good margin.
Surprising, since I have a mid-2011 Mac Mini, Core i5, 16gb RAM. I wouldve thought
Sierra would run slower, but I do notice the speedup.
The problem Ive been noticing in the past few days is my sound will go out randomly
when Im watching a Youtube video. Usually switching to a dierent sound device,
reloading the page and then switching back (Bose Companion 5 external speakers), will
usually x it. But I never had this issue under any previous OS.
Reply
ANDREW SMITHsays:
I have the same issue (kind of). When I am watching youtube in 1080P, 60fps, the
more going on in the video, the mac just gets overloaded I guess and boots me to
a dark screen, then to the login screen.
Honestly this new update has been nothing but trouble. Loading it on was perfectly
ne, but now its just too much of a hassle to use. Trying to nd a solution!
Reply
alexsays:
WORST POINTLESS UPDATE SO FAR FROM APPLE

Reply
Miranda Welsummersays:
Why?
Reply
WowApplesays:
Cause its only eye candy. No real improvement, just broke everything instead.
Reply
HBXsays:
On my production machine, Ill be waiting for 10.12.5 of Sierra to install it. As for my other
machine I installed Sierra, then since Im a developer I got the notice to install 10.12.1Beta, Everything is working ne no issues that Ive seen. Ive been testing it with several
applications and they all seem to be ne. Both my machines are 2010 Mac Minis. Ive
noticed that the older machines seem to have fewer problems. Luckily for me Ive taken
stock and have a couple of other Mac Minis mostly 2011-2013 models sitting in my small
rack here, all of which are all running El Capitan 10.11.6 with OS X Server which I wont
be upgrading to Sierra because they have been modied and are running beautifully.
Reply
Fischisays:
There are also a lot of problems with Time Machine.

Users reports that Time Machine will hang on Preparing Backup state and/or with
AFP_VFS afpfs_vnop_ioctl: afpfs_FindForkRef failed -1
and a huge load of backupd (99%) and logd (40%)
There some workarounds for which helps more or less for this issues but there is
denitely something wrong with Time Machine
Reply
Fischisays:
There are also a lot of problems with Time Machine.

Users reports that Time Machine will hang on Preparing Backup state and/or with
AFP_VFS afpfs_vnop_ioctl: afpfs_FindForkRef failed -1
and a huge load of backupd (99%) and logd (40%)
There some workarounds for which helps more or less for this issues but there is
denitely something wrong with Time Machine
https://discussions.apple.com/message/30709356?start=0&tstart=0
Reply
Fischisays:
Another point should be remarked:

Since MacOS Sierra comes with a newer OpenSSH old dss/dsa keys will not longer work
for authorization agains Unix machines
Two solutions:
a) switch to rsa key (better and much more secure way)
b) to get the old behavior
place a le congin ~/.ssh which contains the line
PubkeyAcceptedKeyTypes=+ssh-dss
Reply
Dainiussays:
After installation of MacOS Sierra on my MacBook Air 2013 everything was perfect and I
could use computer, but after I restarted MacBook there was only blank screen and
nothing happened (only display has turned o, but the computer somehow was working).
Keeping the OPTION key held down while starting computer and all other keyboard
shortcuts did not work (screen was blank). Holding Shift, also holding Option, also
holding Command ()-R, also holding Command-Option-R and holding CommandOption-P-R while starting MacBook did not work (screen was blank). Only keeping R
while starting brings to Recover password screen, but it is useless. I have managed to
start a computer holding C while starting, but I have no idea how to repair my
MacBook
Reply
Hsays:
Everything worked smoothly, except all signatures disappeared in Mailand cant be

retrieved via backup:
https://discussions.apple.com/thread/6684136?start=0&tstart=0
Reply
Miranda Welsummersays:
After installing Sierra on my 2011 MacBook Pro 15 I was unable to change desktops
without getting a black screen and then the login window.
I wiped my hard-dive and re-installed El Capitan. Working perfectly and fast, like new.
Reply
Christopher Bestsays:
I have an external NAS that used to auto-mount (in logins items) when i logged in. After
upgrading to Sierra Im prompted for connecting user credentials. This also applies to
shares on other local macs.
The largest issue here is that my Photos Library in on the external NAS. When i option
clicked the Photos app to select my library (after MANUALLY mounting it) i was able to
select the external Photos library but the photos app opens with a blank/white screen
with the busy ball in the lower right and just stays like that. I let it run all night (6+ hours)
and it was still apparently hung.

Might be two related issues; apparently Sierra has changed the share-connect process
(even though my share user credentials are stored in the keychain).
Also Im noticing, every few seconds, these console log errors)(Diag and usage):
Network le systems not responding
com.apple.message.signature: /Volumes/ not responding
then
com.apple.message.signature: /Volumes/ recovered OK
Have case opened with Apple; more to come.
Reply
Wm Magillsays:
27 inch Mid-2010 iMac update apparently went with no problems until I ran
EntreCheck Wow!
Every 60 seconds Im getting a DiagnosticReport dump
Apparently the culpret is OSX Server.
https://origin-discussions-us.apple.com/thread/7676050
Yes, I had OSX Server installed several years ago, but supposedly un-installed it.
Now I have to try to nd the culpret!
Reply
Wm Magillsays:
Does anyone know how to force those DiagnosticReports to be uploaded to Apple

maybe if they get swamped with them, they will x the problem.
Reply
Wm Magillsays:
I ran OSX Server back in 2014 and then deleted it or so I thought.

If you are NOT running OSX Server using terminal visit:
/Applications/Server.app/Contents/Library/LaunchServices/
There are two les there:

com.apple.serveralertproxy
com.apple.serverd
Move serveralertproxy OUT of that directory:
sudo mv com.apple.serveralertproxy ~/desktop/com.apple.serveralertproxy
That appears to stop the constant re-attempts.
There may be a better solution, but this appears to work with no side eects.
Reply
Fabianosays:
Check app support for Sierra here, some apps arent compatible
yethttps://roaringapps.com/apps
By the way, even The Great Apple Preacher John Gruber posted an article critical of
Sierra iCloud integration, so maybe Sierra isnt just FUBAR abandonware after all.
Reply
Tim Halpinsays:
Installed on my MacBook Pro Retina with no issues, at least so far. Installed on my iMac
at home and everything ran smoothly at rst, but the last few days it will occasionally
freeze up or have long delays for example, when clicking on an icon in the Dock,
nothing seems to happen, and then after a long delay the app will open. The cursor also
appears to freeze occasionally and acts jittery Im using an Apple Trackpad. When I
restart, all seems to be OK for awhile, but then it starts acting up again.
Reply
Andressays:
Tim,
This same thing is happening to me.
Did you nd a solution to this problem?
Reply
Bernard Bettssays:
I have the same disconnect problem with my Apple Magic Trackpad. It disconnects
and has to be manually switched o and re-joined with my iMac. Ive changed the
batteries and restarted the computer, to no avail. I have taken to giving it a bash
when it happens and that sometimes gets it to work again. All was ne until Sierra.
Reply
Simon Anthonysays:
Sorry Long message follows

I have just had a really nasty and confusing experience after upgrading to Sierra. I have
only got the standard 5Gb iCloud storage and yet the system reported that my iCloud
drive contained 169Gb. That worried me. Next problem everything started running very
slowly. Disc access was dreadful, beachballs all the time. When I moved les from the
Desktop where I keep a lot of stu and links to My Documents there was a cloud
icon next to everything in Folder Details view. Also, when I tried to move les the system
asked me if I Really wanted to remove les from iCloud. I had no intention or desire
and I thought utterly no storage space to put all my les in the cloud and I certainly didnt
think I had done so. So, I turned it o.
I lost all my desktop settings and all My Documents.
This was somewhat of a blow But, I had a backup in my Time Machine. However, the
system was running terribly sluggishly and, to my horror the SSD free space indicator
kept rising. I was losing more les by the second. But, I needed the WiFi to get my to my
time machine backup. So, I disconnected the phone line to the modem to stop the loss
of les to the cloud. I couldnt stop the upload via Preferences as no buttons were
responsive on the machine itself.
I then left Time Machine to put my les back. I waited over an hour but I couldnt even
get as far as being able to start the transfer getting a full screen display of my old les
took ages and I simply dont have the time to wait for something else to happen. But I
waited anyway. Eventually after another hour I realised that Finder had stopped
responding. I had to have another think.
I did not have any internet to work with but it came to me that perhaps somehow my
presumably 169Gb of les were actually on the iCloud somehow squashed in to the 5
Gb space I had free. So, I put the phone line back in turned on iCloud again and my
les were re-displayed ! And, I think they all work.
My relief is tempered by the horrendous attitude of Apple and the dreadful QA they must
have for letting this happen. I have never been so upset by Apple before. I am now
waiting for the beachball to stop spinning so that I can turn o Optimize Mac Storage
for EVER !
I dont want to have anything to do with iCloud, but, if I try to turn it o it says If you
continue, documents on your Desktop and in your Documents folder will be visible in
iCloud Drive only It does say No Documents will be deleted from iCloud Drive. This is
NOT ACCEPTABLE. I have eventually managed to turn o the Optimize Option but
only by force quitting Preferences.
Subsequently I went out and bought an external drive and while I could see my les
with iCloud enabled I copied everything locally. My Time Machine copies could still not
be accessed while the system was confused.
Then I turned iCloud o again and all my les vanished once more as expected.
However, now that I had a solid local backup I could experiment. I let the Apple
automatic process of turnimg o iCloud continue. It displayed two buttons, one of which
said keep a local copy. BE VERY CAREFUL not to tick the wrong box or you will lose
your original les.
Logic dictates that the Desktop and Document folders must still have been on the
machine. The automatic process popup message says all les Downloaded from iCloud
will be placed in the root of your main drive renamed Archive or somesuch. This is true.
There will be a load of folders in there, one for each possible collection of les that iCloud
stole. Copy them back to where they came from and all is well-ish.
You will have lost your desktop settings, but all links will still work. Also, this process
wont take more than a few seconds. Apple says in text on the machine and on the
phone les will be downloaded FROM iCloud. Well, they couldnt have ever got up
there in the time so I knew they must be still on my hard drive but somehow hidden.
Apple Care didnt know this they even phoned back to tell me they didnt know.
The process I describe just renames the folders back to your control. There will be a very
few les actually on iCloud if you look for them with another device, but certainly not all
of them !
Further after a day or so, I realised I had lost all my mail junk mail settings. I restored
these from the now working Time Machine backup quite easily but all my Mail Flagged
messages are no longer visible in the Mail sidebar. The ags are still there though.
Reply
James Ludtkesays:
Simon, your patience does you credit, but I do not suer fools gladly. I will not go to
Windows, but I wil l not consider Sierra for at least six month.
Releasing Sierra, in its state of incompletion it is in, is the biggest mistake in
Apples history. There is no other cure than to re those responsible for the mess,
and to hire some external QA experts to restore Apples reputation as a provider of
quality operating systems, which will take two or three years.
I worked as a director of QA (hardware and software) for about 30 years. I smell a
rat.
The modest amount of new features in Sierra cant be the cause of all these
problems. I suspect Apple released a largely re-written OS; maybe this is the
reason for the new moniker macOS.
They wouldnt have mentioned the big OS rewrite (did they switch to SWIFT?)
because they did not want to scare their customers. Now, because it is so buggy,
they really scared their customers. The secrecy gamble did not pay o.
BTW, I never trusted any Cloud storage. Always make local bootable backups.
Reply
Simon Anthonysays:
I just did another silly thing. I tried to enable iPhoto updates yes, I know, well, I
remember now. Two problems. One, iPhoto sharing only works with a NON
journaled Apple Drive not an external one so I couldnt have done it anyway.
Two I had to click the Desktop and Docs KILL button. I clicked it fast, then
deselected the Documents button. But, I was not fast enough. I lost my docs and
desktop again. No fear I have three backups I thought. Fistly, the one Apple make
the Archive. Well, that was NOT THERE this time. I only had the cloud option.
Writing this I had a thought If I turn o iCloud again, will the archive come back?
Answer YES. But I have to wait an age for it to undo what it did in a fraction of a
second.
My Time Machine backup again proved hopelessly slow and I am waiting for my
new drive backup to x things for me.
THERE SHOULD NOT be a box I can click that destroys my computers le
structure. I have turned o the Desktop and Docs option, but that should not have
defaulted to ON in the rst place.
Reply
Simon Anthonysays:
It has taken me three days- and indeed nights but things may be working
nally.
I had to reinstall everything from my CCCloner backup Time Machine restore
failed although I have checked the les and they report as ne. I also had to
reinstall Sierra ElCapitan wouldnt work fully as I had updated all my photos
and mail before Sierra died.
I went through a stage where I had a black screen with a mouse pointer which
I could occasionally get to let me log in by typing blindly. That got me as far
as being able to attempt a further time machine restore.
I had created a CCCloner backup before Sierra died as I wanted to ensure I
didnt lose my desktop and documents les again, so I managed to boot the
computer from the external CCC backup. Then I managed to clone that back
to the internal SSHD. But, I was still not there yet.
After the CCC reinstall, my computer booted then simply turned o.
I used Safe Mode to check les again and then attempted the only remaining
option a Sierra reinstall. THAT WORKED but, I still had to repair my
keychain access les. A further irritation is that all my Mail junk rules had been
deselected.
I have another old Mac Pro, I will wait a few months before upgrading that
Reply
Patt Wardsays:
I had installation OS Sierra done Friday and everything is working well except my backup
hangs up at 11.02 GB of 36.29 GB. (This is the furthest
I have gotten so far. At rst it would stall out at 1 GB.) I have never had an issue backing
up until Sierra. I even backed up 2 hours prior to the update. I do have a case open with
Apple and they have been very helpful. We shall see what tomorrow brings.
Reply
Yunhaosongsays:
A folder that has gigs of stu on my hard drive is showing up as a 0k blank folder on my
MBA, not sure if its the new MacOS or the les. Every thing else shows up except that
folder. And when I plug it into Windows laptops they show up just ne. Also the rst I
connected the hard drive after updating it asked the drive to be a Time Machine back up
drive, like its the rst time identifying the drive Ive been using all day.
Anyone know how to x this?
Reply
Wilsonsays:
I had installation OS Sierra on Thursday, and my bluetooth stop to working I had

installation in my wifes mac, and there are many fails in her laptop too. I missing Steve
Jobs!!!
Reply
Patt Wardsays:
iMiss Steve Jobs too!

Reply
Nicksays:
OS Sierra issues:
iMac freezes and stalls
Preview stops working
Dock keeps vanishing
Cant stop Safari from opening at startup
Slow to boot / Launch pad (Applications Loading) for about 30 seconds
Bad/Slow performance
Reply
wayne Mingsays:
Installed Sierra and cant open Pdf documents from other MAC users who have not
installed Sierra
Reply
WowApplesays:
Wow. This is by denition, a clusterf**k. Apple basically eye-candied everything, then

broke the rest.
Showstopper bugs:
No more anywhere security option
No more mounting in /Volumes (but Finder still does completely breaks automation).
App installers being randomly damaged (but working ne is ran through CLI)
I wish Apple would start charging for the OS again and stop making subpar update that
break everything.
Reply
Steve Loughransays:
So far:
-major: retina laptop (with external display) failures to start in morning. Looking in system
logs show powernap has been coming up every 30-60 minutes all night; its that nal
wake-to-S1 and user thats failing. 3 external driver sets: Logitech, Karabiner (both
keyboard management) and virtual box. Im going to disable powernap to see if that has
any eect.
-minor: had nder lock up after ejecting a USB stick; it felt it was there, unmount on CLI
failed, more and more of system slowly stopped working. Fix: reboot
Reply
rali77says:
My only issue so far is Safari: I have LOTS of dropped connections, pages not
displaying at all without reloading them a few times and CSS issues which persist even
when reloading All this issue occur exclusively on https websites. Cleaned caches,
cookies, etc to no avail.
Upgraded directly to Sierra on my MBP, now, on my iMac I will rst upgrade Safari, check
the issue out, and then only upgrade to Sierra!
Sucks chosing a dierent browser in OSX should be a choice, NOT a must!
Reply
Robert Creightonsays:
Running macOs 10.12.1 public beta. Cannot get 2 external displays to work, only one at
a time. Did troubleshooting on cabling/ports/connections, doesnt seem to be the issue,
as I am able to connect external monitors one at a time using either lightning port, just
not simultaneously. Any tips?
Reply
Andrewsays:
I have the same issue!! It wasnt xed by todays update, either. I havent found
anyone else reporting this problem, but I denitely am. I submitted the feedback
to Apple.
Reply
Fredsays:
I have the same issue. It is very frustrating as it is preventing me from being as

ecient as I used to be at work.
Reply
Kevinsays:
Im having the same issue, except my 2nd monitor works for maybe 1
minute after unplugging/plugging back in, then it stops. Never had an
issue prior to upgrading.
Reply
Andre Tremblaysays:
I have the same issue, only 1 external display at the time. Updated to Beta 3 and
still the same problem tried reseting the SMC and PRAM no eect.
Any hint would be appreciated very annoying
Reply
Robsays:
My Keychain went missing, Keychain totally disappeared, Keychain was gone, after
updating to macOS Sierra.
This is what helped my keychain:

Disabled keychain in iCloud System Preferences
backed up, then moved the GUID folder inside ~/Library/Keychains to the Desktop
Restarted my computer
Re-enabled keychain in iCloud System Preferences
Waited for sync to nish
Then Keychain came back in MacOS Sierra.
My Mac with Sierra crashes and requires a reboot once or twice per day, it is very
unstable. I think I will have to go back to El Capitan because its interfering in my
workow. The only real requirement for modern computers is they should work and be
stable, not interfere in your work, MacOS Sierra fails that test and directly interferes and
is not stable. Very disappointing.
Maybe only some Macs are worse than other with Mac Sierra? I have a MacBook Pro
Retina 13 model, it is a mess but was ne with Mac El Capitan 10.11.6.
Reply
LDsays:
This is so helpful My computer got really hot after installing, and I immediately put it to
sleep to calm it down oops. Now its up and running and hot again, so Im assuming
its just nishing where it left o. Thank you very much!
Reply
Paulsays:
Yes typically if the Mac is hot after updating system software it needs to run
through Photos scanning and Spotlight scanning. You can view the processes in
Activity Monitor if you want, otherwise let them run as usual. It can take well over
an hour or much more if you have a large amount of data.
Reply
Carolsays:
Just had Sierra installed, and now the search feature in mail does not function. Any
thoughts?
Reply
Carolsays:
Oops! A browser problem.

Reply
Yuriysays:
i have new problem after install this beta 10.12.1 beta 2.

My printer Canon not work write error failed lter, when i want print documents.
Reply
MNsays:
Downloaded Sierra imac late 2013 21.5 8gb ram 1tbHDD about 150gb worth of
pdfs/documents about 50gb photos/itunes no hard core processing no photo/video
editing programs. APPS take extremley long to load, time machine didnt work preparing
disk with nothing saved in the progress le over 24 hours running. Re-installed OSX
Sierra using CMD+R. downloaded and installed faster than the rst time. But issue still
exists. PDF Preview crashes. Microsoft oce products updated to sierra, over 5 minutes
to open to blank document. Cannot open an older document. All other apps icons
bounces for over 5 minutes. Beachball always , no time-machine. Internet browsing on
safari/chrome have no issue at all. All the issues are with any app downloaded and any
native app . Even System preferences takes minimum 5 minutes to start. And the
shutdown process takes about 3 to 4 minutes when it was taking less than one minute
with EL Capitan
Reply
Patrick Laertysays:
what you describe sounds very similar to my experience (iMac late 2013 21.5 with
8GB RAM). I was encouraged to do a clean install by Apple Tech Support, but
given the labor-intensive nature of that job Im hesitant. Slow, sluggish, hanging.
Cant gure why yetdespite running etrecheck multiple times. Contemplating the
new suggestion in the column of creating a whole new user account. But Im
skeptical.
Reply
Louissays:
MN and Patrick, what you are describing is possibly the kernel and le issue
discussed briey here. Mac OS Sierra seems to not know how to close les after
using them, and so the system inevitably runs out of resources. I have this exact
problem on my Mac.
This is a major bug that I think relates to WebKit, there have been some mixed
reports about it here and there on the web and Twitter, the symptoms are more
similar (stalls, beachballs, apps dont open, extremely slow nearly useless
computer) since most people dont have the troubleshooting abilities to narrow
down the cause.
In Terminal you may be able to narrow it down with:
ps -Ac|grep com.apple
And look for tons of repeating WebKit entries. If you have them, next try:
lsof +c 0|grep com.apple.WebKit|wc -l

Basically after a reboot my Mac spins up WebKit, whether Safari is used or not, and
starts opening les that it cant close, eventually there are 15000+ les opened and
the system totally hangs and fails. Of course this could be a symptom too and not
the cause, I dont know for sure. You cant track the activity in Activity Monitor you
have to use lsof, iosnoop, and dtrace and see what is going on behind the scenes.
CPU appears normal.
Huge headache, wish I never updated to Sierra.
Reply
Sunelsays:
Since upgrading, I cannot download my emails. It says that it cannot conrm the identity
of my mail server. Even after I conrm to always trust, it still does nothing!! It also does
not pick up my external hard drive if I plug it in, the one I have been using on this Mac
before! Please help me!
Reply
Ninasays:
My screen is going crazy. The video is scrambled with rainbow colors as soon as I type in
my password. Already tried the reset recommended here at least three times but screen
still wont work.
Reply
Ivor Janisays:
My issues appear to be the following:

After starting up or each re-start, a message appears asking Do you want the
application xrdd to accept incoming network connections?
Ive 1 external Firewire drive, a LaCie Quadra D2 1.5TB. Accessing the 3 partitions is
very slow, and even when the folders appear choosing a folder shows 0 items but after a
minute or less the items appear.
Regarding the 1st partition of the external drive, I have a clone of my iMac with El
Capitan, but have not tried to clone since upgrading to Sierra 10.12. And wont until
issues are rectied.
Previous updates of MacOSX were relatively without problem, but this Sierra has a few.
Ivor
Reply
Ivor Janisays:
Ill also add that Ive uninstalled Sophos software, which may have sped up the startup
process.
Now, Im going to open my Adobe Creative Suites applications to see if theres a
problem.
Ivor
Reply
Carolinesays:
Dont think this has been covered here yet..

I am at the installation phase, it prepares for installation, the tells me its installing macOS
Sierra and has about 34 minutes are left, but then stops with a message macOS could
not be installed on your computer. File system verify or repair failed. Quit the installer to
restart your computer and try again.
Which Ive done several times to no avail.
I have a late 2011 MacBook Pro currently running on OSX Lion (10.7.3)
Reply
intsays:
If youre having problems at installation Id take it as a big hint and abandon the
idea of Sierra entirely. Go with El Capitan instead, it is far more stable. 10.11.6 is a
good release, 10.12 is an incomparable mess of bugs.
Reply
Ian Dermotsays:
There is a thread on Hacker News discussing the calamity of macOS and the terrible lack
of pro Mac hardware from Apple. Heat problems from trying to do pro work on weak
computers with poor ventilation, poor software quality, etc
https://news.ycombinator.com/item?id=12593867
The money quote: on the software front, macOS has become an unstable and
unpredictable platform
BINGO!
Apple is ruining the Mac, will they save it?
Reply
Kyle McGeesays:
I installed Sierra on my MacBook 2010. I have max RAM and a 1 TB SS drive. The
computer has always worked quite well until now.
Since installation, my MacBook has one major issue. When I use a four nger swipe (as I
often do), then screen changes color and essentially goes to sleep. I have to type in my
password again and it essentially restarts. It also opens iTunes for some reason every
time even if it was closed.
I tried zapping the PRAM, but that didnt help. I also tried booting up without extensions,
but that made the graphics go crazy often leaving shadows on the screen when I moved
my cursor.
I also used Time Machine to go back to El Capitan. I tried to install Sierra again and got
the same problems.
Has anyone heard of these issues? I left a message on the Apple OSx user forums, but
have received no response. :(
Reply
Tomsays:
Looking for the caps to place on each corner of my IPhone to prevent damage if
dropped. Any help?
Reply
Michaelsays:
Since Sierra, email ickering as I scroll up and down. Started as soon as Sierra OS was
installed.
Reply
Donna Leggesays:
help help help updated and now I cant send or receive email or sign in to Icloud just
gives me verication error.. I need my emails working on my mac as I have to invoice out
this weekend and cant do that on my phone :((
Reply
David Stephensonsays:
I installed Sierra yesterday on my 2 1/2 yr. old Pro, and now the trackpad wont work I
can mouse around, but absolutely no scrolling or other gestures work.
Reply
Lance DIXONsays:
MBPro 500Go SSD Retina late 2013 8Go RAM

Update from El Capitan.
Installation 09/30/16 by LAN cable.
All software works ne a MainStage le called MS V2 instead of 3.0.3 on start-up but
running it by loading it into MS3.0.3 then saving it back out xed that. SIRI didnt
understand my English as it was set up in French understandable. (I live in Paris)
None of the above gremlins have shown themselves .
So all good.
Reply
Corbensays:
I have a 15 macbook pro with sierra and theres a problem when i switch between pages
on full screen it logs me out! Not sure if im the only one with this problem but its annoying
in school when switching between documents or class pages.
Reply
Larrysays:
Since installing MacOS, wheneverI open any of my MS Oce apps, I get the message
telling me Im open for the 1st time. Looked it up and it appears to be a longstanding
problem that I have never experienced.
Worse, whenever I print from any of my MS Oce apps, the app closes, I get an error
message and any unsaved work is lost not recoverable. Another problem, I have never
experienced.
Any Tips?
Reply
oksays:
Installed Sierra and cant open Pdf documents from other MAC users who have not
installed Sierra
Reply
Robert Chalmerssays:
Updateed 99% ok on a new iMac.

Updated the mini 2012, now have a machine thats about 70% reliable.
Quicklook errors
Keynote audio issues
Wiped out some user names/passwords
Odd unexplained errors is random places with no explaination.
Frankly, I think its very poor quality. Reminicent of early Windows upgrades.
Reply
Tomsays:
Updated my Mid 2014 MBPr 13 today after a Carbon Copy Cloner backup. Download
and installation went smoothly and took 90 minutes to complete. Everything seems to
work good and is quite zippy. This is not a work computer and does not get pushed hard,
like many others used at their employment. Overall Im happy so far, as I had not updated
since 10.11.3 because of reported bugs. I suggest making a good backup and giving
Sierra a try.
Reply
Ryansays:
This upgrade is bs. I have a old black MacBook that works ne. A little slow but still
serviceable. After this upgrade my printer drivers were unavailable and my oce suite out
of commission telling me I need to reinstall. Apple owes me the $150 for the key code
now I need to pay Microsoft!?!?! WTF THIS IS BS!!!!!
Reply
Chrissays:
Updated to Seirra from El Capitain.

Still showing as El Catpitain and no dierent to as before. ?
Reply
Mikesays:
If the OS version does not show Sierra and shows as El Capitan, you did not
update to Sierra. Backup the Mac and try again.
Reply
Rosemarysays:
MacBook Pro 2012 Upgrade to Sierra went OK but now when I try to make anything go
to full screen, such as Pages and FaceTime it takes me back to log-in screen. Hopefully
this will be remedied in the next update.
Reply
paulsays:
Installed Sierra on late 2012 iMac with no notable problems and seems to runs much
smoother.
some strange things happend or noticed processes on the way:

1)
The iMac did not wanted to restart (after installation) due to an app preventing to quit.
This was an app that I couldnt force to quit in the force window as there was nothing to
quit.
I resolved this by using sudo shutdown -r now in terminal.
Restarting is normal now. I have tried to nd out which app and I think it has to do with
Launchd (as i quit the process once and the shutdown went on)
2)
After restart/start and typing the password there seems to be a very slow response of the
keyboard.
Password returning from sleep is ok.
So only on rst login I experience problems .
3)
Launchservicesd (up to 50%) and loginwindow (uo to 15%) take a good amount of
CPU%.
I have no idea what they are doing but i dont think they slow the mac down.
I never saw them with constant high cpu% before I updated.
4)
I had some trouble with rapport/trusteer but i succeeded to install and uninstall it. Does
not work in Sierra!
How to do my internet banking is a question and no I cant change bank (even as I
wanted it badly)
Hope someone can respond to one of the point stated here.
Thanks and good luck to you all
Reply
Rosemarysays:
MacBook Pro July 2012

I had a chat with Rapport. They are working on an update but advised me to do my
banking on Firefox for the moment. I tried it and it works no problem.
Reply
Meetsays:
YES!! I have that same password problem my keyboard stop responding

sometimes and i am unable to enter my password to log in
Reply
Iansays:
Exact same problem here. On restart it fails to detect the keyboard until I
power cycle the keyboard. I also cant get the keyboard to work in Bootcamp
Windows 7 at all now.
Reply
Rakibsays:
October 13, 2016 at 12:19 am
After installation keyboard is not responding!! Its a pain really. Can anybody help
me out?
Reply
JLsays:
Hi all!
Had the Finder freezing issue which the Apple Care tech helped me get rid of by cleaning
out a number of apps, including a anti-virus software I had previously used that worked
ne under previous OSs.
But for the moment the Siri, Spotlight and Mail searches for mail between two dates is
still an issue that hasnt been solved yet. Awaiting a reply for the tech. since on his MAC
date: XX/XX/XXXX-XX/XX/XXXX works.
After reindexing everything, Spotlight worked ne (though not for my specic dat/mail
issue).
And I was wondering, as for Siris mail searching, is it perhaps limited in the number of
hits it can bring up? Every mail search seems to be 25 mails for the given search,
whether for one day or between a range of days.

Reply
Alesays:
I have problems too.

Finder cant read external drives after the mac has been put on sleep mode, then it gets
stuck and relaunching it doesnt solve the problem.
:(
Reply
Robert M Jenningssays:
Processor usage is o the chart, >500%. I used to be able to resolve this by removing a
.kext le (as this has happened with the last 3 major OS upgrades to my late 2011 15
MBP, but it looks like I cant boot to terminal with Sierra, nor can I nd it in nder.
Reply
Leonard Campbellsays:
Im not able to get mail over some networks.

Used to be able to click/unclick the SSL box to get mail but that is gone. What else do I
need to do to get mail?
Reply
Paul Grnbcksays:
October 18, 2016 at 10:37 am
Had the same problem.

In Extended IMAP-Settings check the Allow insecure authentication checkbox.
Now you should be able to uncheck the Use SSL checkbox and save.
In one occasion I still got an error. I selected Password in the Authentication
drop-down list and could save the settings.
Reply
Lindasays:
I continually get a black screen with a large box in the middle telling me the macOS
could not be installed on your computer. The only option is restart which doesnt x it.
Im not a computer person so have no idea how to proceed from here.
Reply
Jesays:
You might be able to remedy certain Spotlight problems by placing a hidden le in the
directories that are problematic to scan. I do this on external hard drives.
You can also accomplish this through the Spotlight Privacy screen
touch .metadata_never_index file extension

Reply
Kathleensays:
Mac Mail constantly freezes and stops responding since upgrading to 10.12. My VIP list
does not show any emails prior to the install date either. Help!
Reply
Jacksays:
I have downloaded Sierra ne, except when it comes to the stage of restarting to install
it, I press restart, and it doesnt do anything. It just sits there doing nothing. I am able to
do things as normal.
Reply
Jacksays:
I downloaded Sierra ne, except when it comes to the point of restarting to install it. I
press restart and it just sits there and does nothing. I am able to use it as normal. Any
words of wisdom?
Reply
reemsays:
I have been using external ethernet adopter for a time now which worked perfectly until
the last update. It just doesnt work anymore!
What should i do? I really need internet connection for my work
Reply
Safwatsays:
I have the same problem when I upgraded to Sierra. Please let me know if you nd
a solution
Reply
Ben Watsonsays:
So, I just gured out that Sierra also broke midi networking as well. Ive been using a midi
network for quite awhile and I did a clean install on an older Imac, and now midi studio
errors when I try to connect to another mac on my network. Heres the error msg:
mycomputer:5006 didnt respond to the connection request. Check the address and
port, and any rewall or router settings. (13:25:47)
Ive tried every conceivable combination in network settings to x, but no good.
Reply
Keith Holmessays:
OS Sierra Mail says Mail Upgrade and has done since I upgraded to Sierra. While you
wait you can read about the new features in mail!
Reply
Todsays:
Lets face it, Apple is producing garbage software now, and the hardware is uninspired
too.
Matt Gemmell nails it, hes an iOS developer who now hates the Apple platform
I just need things that work, and that I can rely on working.
I say this with the utmost regret, sadness, and no small sense of betrayal: Apple doesnt
seem to make those things anymore.
http://mattgemmell.com/a-declining-trajectory/
Reply
Matt Gemmellsays:
Well, a couple of corrections there, if I may: I used to be a developer (iOS and Mac),
but I havent been for several years. And I most certainly dont hate Apples
hardware or software platforms. As the piece says, I feel let down by what I see as
declining quality of software, particularly, and a too-aggressive update/upgrade
cycle. While Id jump ship if I could on that basis, I dont believe theres a better (or
equally good) option out there at the moment either.
Reply
Appleloyalistsays:
After downloading Sierra I constantly receive a revolving beach ball. My MacBookPro

shows 70 GB free in memory so I doubt that running out of memory is the problem. It
makes every click take an enormous amount of time. Advise please.
Reply
Nigelsays:
Bluetooth on my iMac retina 5k, 27 inch, late 2014 no longer available after upgrade to
Sierra. Has anyone else had this problem? Can anyone help, please? Mouse and
keyboard useless with bluetooth.
Reply
John Zhuangsays:
I have the same problem. Turn Bluetooth On greyed o in system preference.

Reply
Treadpoolsays:
Same here. After an upgrade from El Capitan, now Bluetooth is Not Available. Ive
tried everything SMC reset, PRAM resets, running Bluetooth Assistant from dev
tools, removing the plist le, etc. Dead.
Reply
Nigelsays:
Correction: Mouse and keyboard useless without bluetooth.

Reply
Dianasays:
I installed twicereal problem was running extremely hot, which it never did previously
and ridiculous battery drainage. Went to genius bar and it was a keychain situation. Stay
o the cloud, was the advice. I have an 2015 retina MB pro that was on yosemite. I
should have stayed there. Now my computer heats up when I am on Instagram or use
spotlight and when i charge it. Im so disappointed in this upgrade.
I get the beachball occasionally but it hasnt slowed down at all, which is the good
news just cant use it on my lap when i could previously. And it cant be good for the
computer to run hot. I cant imagine what Apple could do to x that.
Reply
Atissays:
search function is not working after I installed Sierra, how can it be repaired?
Reply
OKsays:
Atis, read the section on Spotlight search not working in Sierra, it oers advice.
Reply
Maguriussays:
Installation ne, but glitches keep coming up.

Among them:
+ Unable to display About this Mac window
+ My Brother printer did need a new driver. Still waiting for the same solution for the
SnapScan scanner
+ My trusty and useful nvALT doesnt work.
+ Scratchy speakers
+ USB headphones and micro are dead.
+ Slow keyboard response on the latest Firefox
An so on
Reply
Maguriussays:
Sound problem solved by reinstalling sierra,

seehttps://discussions.apple.com/thread/7675361
Reply
Maguriussays:
Item more
+ The Thunderbolt display speakers doesnt work
+ I tried to download the latest version of Fletcher Pennys Multimarkdown app and
found that Apple regards it as an untrusted app; but the former button to avoid the ban
which exists in Yosemmite and El Capitan is gone..
Reply
Robert Lundgrensays:
Have made upgrade to Sierra on my Macbook pro 2011. Siri only works when asked to
search the internet. When asked to nd documents, send SMS she responds that she
cant complete my request because I have not installed an app!!!
Anyone no whats wrong??
Reply
Helen Ssays:
13 Macbook pro retina. This has been an absolute pain. I have given up on safari and
am using Chrome which means all my saved passwords are elsewhere! All email folders
still there but no rules. Adding them all, but Apply when new rule is made doesnt
consistently work, so have to choose the email then apply rule. Lots of webpage freezing
or not loading in Safari. Not sure whether wi dropping out but have done some of your
xes thanks. Wish I hadnt bothered!
Reply
Catherinesays:
Hi guys, I dont know if anyone else is having this problem, but after the update I was not
prompted to enable Siri on my macbook air.
I also cant gure out where and how I am supposed to be able to enable Siri.
Help would be much appreciated!!
Reply
robsays:
Its in System Prefs.. or should be :-)

Reply
Steve Larsonsays:
Anyone having trouble with Back to My Mac? Im unable to connect to my Mac Pro at
home, running Sierra, from my MBP 15 running ElCap. It sees my Mac Pro in Finder, but
after a couple of minutes of Connecting, it times out, says There was a problem
connecting to the server Steves Mac Pro. This was working ne when I had ElCap on
the Mac Pro. Ive checked all rewall/antivirus/sharing/icloud options, disabled/reenabled BTTM in iCloud settings, tried wiping out Keychain items for BTTM. Nothing has
worked.
Reply
Alexsays:
I have a similar issue. I am trying to screen share and le share between my two
macs using apple id, however when i choose the connect as using apple id it just
shakes and does not let me proceed. I have done all the steps that you are listing
here to no avail.
Reply
Alexsays:
I have a similar issue. I am trying to screen share and le share between my two
macs using apple id, however when i choose the connect as using apple id it just
shakes and does not let me proceed. I have done all the steps that you are listing
here to no avail.
I have a case with apple support that was escalated to executive relations, however
I am not holding my breath. It used to all JUST WORK, but it looks like those days
are gone.
Reply
Steve Larsonsays:
Thanks for posting your experience, it helps to know someone else is having
the same problem. I am going to reinstall ElCap on my Mac Pro this weekend,
as I really need BtMM working. Im really frustrated with the quality of
commercial software these days. Apple isnt alone, look at the problems with
Windows 10 updates. Seems these companies are more into pleasing their
Wall Street gods, rather than taking the necessary time to release a product
when its actually ready.
Reply
Chrissays:
I am having the same issues, one iMac and one MacBook fails to allow Back
to my mac to authenticate.
One mac mini which has not been updated allows icloud authentication from
both of the machines.
Not sure I want to roll back OS however, as normal user authentication works,
but just be nice to allow iCloud.
Reply
Kendric Lumsays:
Thanks for the advice to disconnect all USB except keyboard and mouse. Now the Mac
Mini is progressing from no progress on the black screen to now installing in 33 minutes .
Funny how the extra backup external USB drive and a DVD burner hangs it up. Will work
later on the icloud preferences problem. Fun in the sun, right!
Reply
Alexsays:
After the upgrade to MacOS Sierra I can no longer le share or screen share between my
MacBook Pro and my iMac using apple id. I am able to connect as a registered user, but
somehow it broke the apple id usability. I have tried everything I could nd on the
internet, including log out of apple id on both machines, go into settings and go into
users and groups and right click on admin user and go into advanced options and make
sure that the apple id appears there. I have all the sharing options turned on.
This is really annoying, and I had this issue back in Lion or Mountain Lion, and the only
thing that corrected it was a clean install, but it is a painful process. I am wondering if
there is a keychain that controls that part of the log in that just needs to be deleted and
refreshed. Would appreciate any input. Thank you.
Reply
Fernandosays:
I cant open my external disk. It is a Slim seagate. I could see everything with The
Capitan, but after Sierra upgrade my dashboard detects the disk, but the icon of de disk
doesnt appear and when I click in view les, it doesnt do anything. Niether in the nder
appear the icon.
Thank you
Reply
Judysays:
I just installed Sierra and now I have to shut down before I can go on line.
Reply
John Kimsays:
I made a huge mistake. I dont normally back up using time capsule on external hard
drive, because in the past I had never had problems with MacBook Pro 15 retina (2012)
updating to the newest os. But this time I should have. Lesson learnedback up on time
capsule and external HD both because I updated it and all of my documents, all of my
apps, all of my programs (including Microsoft outlook for Mac which I have to buy again!)
are gone. Apple has been trying to provide support but without a backup I doubt they will
be able to help. Does anyone here have any ideas for how I can retrieve my les lost
without a backup? I think Im a goner but just thought Id ask. Thanks for replying in
advance.
Reply
Jeansays:
Lesson to be learned: always back up to time capsule or external HD. I didnt do it,
because in the past I had always been OK without it. Updates of Yosemite, Mountain
Lion, El Capitan, etc., all went smoothly without backing up. After Sierra all my apps, my
documents, everything was gone! My computer didnt back up anything on iCloud and to
add insult to injury all of the apps I paid for as well as Microsoft Outlook for Mac are
gone! Can anyone help?
Reply
Alan Alexandersays:
Trying to instal sierra. Cant get past dialogue box seeking consent to Licence
Agreement, therefore cannot now do ANYTHING! Can anyone help?
Reply
Seansays:
You have to agree to the license agreement, scroll down and click on Agree then
proceed with Sierra if you want to.
Reply
Momsays:
Some of your problems could be caused by 3rd party apps. Prior to upgrading to any
major operating system I open all my 3rd party apps and check for updates. For mission
critical apps, I check their websites to make sure theyre compatible. Finally use
MalwareBytes to scan for adware. So many times if people are beach balling and the
Mac is struggling you scan for adware and they are rife with it.
Reply
Marksays:
Hi,
I tried to download the Sierra update to my Macbook Air, which was running OS X
Yosemite 10.10.5. Internet cut out, and the download stopped. I pressed restart and I can
sign in but then it keeps showing a message,
https://www.dropbox.com/s/lutkziq6hs651u5/IMG_1792%20%281%29.JPG?dl=0
then blacks out, then says Your computer restarted due to a problem. Press a key or
wait a few seconds to continue starting up.
Then it returns to the page where I have to log in. Cannot get past this stage. I do not
think I have things backed up either.
Any ideas please. Thank you
Reply
Sean Morrissays:
You are experiencing a kernel panic, which is a pretty serious system problem. You
are going to need to reinstall macOS Sierra or restore from your backup made
before the update.
Try rebooting and holding down Command+R and choosing reinstall Mac OS X
but you might need to use internet restore (Command + Option + R on boot) or if
you have a Sierra boot installer use that to choose reinstall Mac OS. Good luck.
Reply
dylansays:
2 magic keyboard outputs switching between 2 macs in close proximity with each other,
so someone typing into a computer will have their text appear in the other computer, near
to them. Only one keyboard available in settings app.
Reply
Barbara Snowsays:
Im stuck in the middle of what is either an install or a complete erasure of my hard drive.
Cant get out of it. Had no idea what I was doing when I agreed to install this update.
BAD idea to do it without reading about it rst. Have a Genius Bar appointment tonight to
get myself out of this mess.
Reply
J Wilsonsays:
Ive got issues using git from the command line while running Sierra in a VM on Sierraapproved VMware 8.5. I think there are some network tuning issues that could be related
to the Safari problems described above. When I initiate a git clone of a github repository,
the clone begins and gets to the point where it is copying objects. At this point, the clone
operation will stall 95% of the time. The git clone operation never stalls at the same point,
its always at a random percentage. Yet, there are occasions when the clone succeeds
without a problem. My other Mac 10.11 VMs do not experience this issue.
Reply
Steve Larsonsays:
So, Ive discovered another issue with Sierra. Since Back to My Mac is broken in Sierra,
Ive been using TeamViewer. When I try to restart my Mac Pro remotely, it always just
powers o, no restart. Never did that before in ElCap, with either TeamViewer or BtMM. I
tried from the apple menu restart, also in terminal to issue the restart, same outcome. I
wish upper management at Apple really had a better sense for, and understanding of,
their companys technology, so that they could put the brakes on releasing this stu too
early. Clearly Apple has no controls in place today, not unlike Microsoft, to ensure quality
products are released. I remember when Toyota rst made the Camry in Kentucky, they
had so many defects that Consumer Reports stopped giving a blanket positive
recommendation to new model year introductions. Toyota had to institute QA
departments at each of their North American plants, to try and reduce the defects.
Seems Apple would be wise to take more serious steps to try and reign in the rampant
defects in their software on initial release. Apple, we dont need a new MacOS release
next year, and really, Wall Street doesnt either. We just need you to focus on releasing
software that doesnt break commonly used features. Please!! Do not become another
Microsoft! Although I think that ship has already sailed.
Reply
Mark Mohrsays:
Sierra wouldnt recognize my HP Oce Jet printer/scanner. After many reboots, it nally
allowed me to acknowledge the printer and allow me to print, but still wont recognize it
as a scanner under Image Capture. Also, post-Sierra install, Apple mail didnt work and
none of my contacts were imported. Also, iTunes didnt work either. Ive been rebooting
and unplugging like crazy. Still very frustrated about the printer/scanner issues!
Reply
Helensays:
Thank you so much!!! I was dreading having to make a Genius Bar appointment. I live in
Japan and its always ridiculously busy at the store. Also, I have a desktop. Nu said.
They shouldnt make this stu so freakin hard to deal with!!! All I needed to do was sign
out of iCloud and sign back in. I wouldnt have thought of that. Really, thank you so
much! Big hugs from Kobe, Japan.
Reply
KT Chiusays:
Just upgrade to 10.12. For me I found 2 issues.

1) OmniOutliner 3.7.x doesnt work. Quit immediately.
2) ssh v1 no longer supported.
No big deal, just see that you have a good collection of 10.12 issues and want to add to
your collection.
Reply
Peter Gibbssays:
I have upgraded to Mac OS Sierra but now Outlook 2011 cannot nd my emails. Can
some one help please?
Thank you
Reply
BPalmsays:
I note that others have experienced some issues with MS Oce 11 since upgrading to
Sierra. I can add another one.
My Words docs do not SAVE. Ive quit/rebooted/safebooted to no avail. All other Oce
apps work ne.
Id appreciate any thoughts!
Thanks
Reply
H M Kalkbrennersays:
Scanner problem Epson Perfection V700.

Despite downloading and installing the latest drivers making the scanner work is a
problem.
I managed to get the scanner recognized after several tries, but only the default atbed
preview worked once; try to scan and the message Waiting for scanner appeares
waiting for ever.

It is not possible to switch to transparency either.
Waiting for a x I now use VueScan, which works ne.
Reply
Michaelsays:
BEFORE macOS Sierra Install using Preview, I was able to scan multiple pages into a
single PDF document by selecting Format PDF and checking the box labeled Combine
into single document.
AFTER macOS Sierra Install using Preview, I cannot scan multiple pages into a single
PDF document. This is the case even though I still select Format PDF and check the
box labeled Combine into single document.
Reply
K Lillissays:
I cannot fnd my many many photos archive after installing Sierra.

Any advice, please? thank you
Reply
Jamessays:
Does updating to macOS Sierra remove dashboard widgets and desktop backgrounds?
Also, I have changed the image of les on my desktop, so will it reset those as well back
to the original le image?
Reply
Maxisays:
I can no longer send SMS text on iMac after updating to Sierra. iMessage still works.
Reply
Zeynepsays:
I was able to install Sierra but now I cant open the account in which I installed with in the
rst place. I can open another account and use it with no problem, but the other one
starts like its going to open then it gets stuck in the loading part. I couldnt fully back up
my computer last time and after the not-so useful backup I created some les that are
really important to me.
Is my account doomed to be never opened again? Does anyone know?
Reply
Zeynepsays:
I was able to install Sierra but now I cant open the account in which I installed with in the
rst place. I can open another account and use it with no problem, but the other one
starts like its going to open then it gets stuck in the loading part. I couldnt fully back up
my computer last time and after the not-so useful backup I created some les that are
really important to me.
Is my account doomed to be never opened again? Does anyone know?
.
Reply
Zeynepsays:
accidentally posted it twice

Reply
John Englishsays:
No issues installing Sierra on an early 2011 MBP 15 but I immediately had problems
such as applications taking forever to load (many beachballs), inability to control Crash
Plan (says its synchronizing but not doing anything and I cant pause it). Restart doesnt
x anything. Im reverting to El Capitan. I guess Apple is now following the Microsoft
model release a beta product and let the customers debug it.
Reply
Briansays:
OK Sierra is causing problems for me too. My friend installed Sierra and it went ne.
Whats the dierence? We have the same Mac, I dont get it. Anyway I have weird
random problems including crashing OS, slow, apps sometimes cant open, computer
cant reboot, Safari goes sideways and crashes out, external monitor resolution is
messed up sometimes, the works. I also have the weird trackpad scrolling behavior that
many others report on the Apple support site.
Here are my recommendations.
Do the SMC / NVRAM resets and Safe Boot, these might help. If I reset SMC then
external monitor resolution xes itself after it is messed up during boot and login, so
thats good.
Look for third party kernel extensions and disable or uninstall the software. This is
important, things like TRIM enabler and any thing which is modifying kext can be a
problem or incompatible right now.
kextstat | grep -v com.apple

Disable any anti virus software or those type of apps, they are not necessary on Mac
anyway
Uninstall Java, remove Safari browser plugins, etc
System Prefs > Accessibility > Mouse / Trackpad > turn o scrolling to maybe x the
scrolling problem
Downgrade with Time Machine or Internet Restore if you have to
Ultimately I found this to all be a huge pain in the behind and have rolled back to El
Capitan for now. I will reconsider Sierra with a distant software update, just dont have
time for this level of hassle every day on my computer.
Reply
tcabeensays:
My MB Air was not scrolling on the trackpad, and none of the trackpad options
aected it. Two and more nger gestures worked ne, so I was stumped. Your
Accessibility x was successful at restoring the issue. Thanks!

P.S. for others: Make sure you hit OK after disabling scrolling, then again after
enabling it.
Reply
Lucysays:
I hv had an array of issues revolving my keyboard keys since the upgrade to my

MacBook Air when I would type it would throw the letter q after every letter I typed. It
has since stopped but now the s doesnt work. Anyone with these issues?
Reply
Ellesays:
Im having the same issue on a MacBook air too, except I cant use the m , or .
keys on my inbuilt keyboard, having to use an the on screen keyboard which is
driving me mad!
Reply
Yannicksays:
I updated sierra on my macbook air, awlessly.

It asked me to make a new password for my MBA dierent to my icloud account. Lets
say it was 1234 (it wasnt)
Installing it on my imac i got the request too. gave it the same password. 1234
All ne so far,
Now, the imac asked me to ll in my MBAs password to get access to the les. I lled in
1234, but it recognises it as the same so a popup shows:
ll in the password for the MBA not this imac. after 3 tries it said I wont be able to acces
my MBAs les because I lled in the password incorrectly to many times!!!
How can I solve this?!
Thanks
Reply
Davesays:
There are many Apps in Sierra that just start Crashing after the Upgrade. OmniOutliner is
one of them. Im really upset about this upgrade.
Reply
Heidisays:
I have a brand new Mac, upgraded it and now it randomly shuts down with a message
saying that three is a problem and is restarting. It is so frustrating and apple support
cannot help me.
Reply
kvsays:
When i have a list of items, for instance in the mail app or the nder, the item now
opens/executes on a single click instead of being selected. Additionally the window that
contains the list will not focus if you click on the list.
Reply
Gritsadasays:
I have a problem with my canon printer. It keeps saying failed lter since I got Sierra. I
tried to x it but so far I cant get anything. Any suggestion for me? please help.
Thank you in advance.
Reply
jasonsays:
My external bualo 3TB drive (HD-GD3.0U3) comes up in my drive list (I have to plug it in
after I boot up with Sierra or it blocks booting).
However, the drive wont mount or show up in the nder.
Heres the info on the drive:
/dev/disk3 (external, physical):

#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *3.0 TB disk3
1: EFI EFI 314.6 MB disk3s1
2: Apple_HFS XXXX 2.5 TB disk3s2
3: Microsoft Basic Data FAT 499.5 GB disk3s3
Ive tried the following but it times out:
diskutil mount /dev/disk3s2
Volume on disk3s2 timed out waiting to mount
Im ready to downgrade not sure on what else I could do at this point.
The other weird thing is that the drive light is blinking like its active non-stop.
Reply
Nick Lauthsays:
Hi,
I am having a huge problem with the Finder Not Responding, Apps Crashing Constantly,
Apps Wont Open, Constant Beachballs specic issue of the update. I couldnt back up
my mac data to a hard drive unless I downloaded it, so I gave in. After I downloaded it,
the time share and saving of my stu on my drive went well. But now, my computer runs
so slow and I get the beachball of death frequently and my apps do not respond. I am
wondering what can I do to get rid of this problem. My mac says that I am still on
Yosemite but when I go to App Store it says that I am all up to date. HELP
Reply
Dominicsays:
Im sorry I cant help any of the previous supplicants. Im also suering from this new
update. After installing macOS Sierra Ive had problems with both Skype and Safari. I
was able to re-install Skype without a problem but thats not an option with Safari.
Instead I nd that that I cant download les anymore and the download icon has
vanished from the Toolbar. Ive removed all extensions and rebooted several times but no
change. Any thoughts or advice would be greatly appreciated.
Reply
Thu Trangsays:
October 11, 2016 at 10:03 am
I updated macOS Sierra and now I cant use my Macbook anymore. Its died and cant turn
on :((. What a such bad day!
Reply
stacisays:
Updated last night to Sierra on Macbook. When inside any software (PhotoShop,
Acrobat, FilemakerPro, etc) I File> Open and the window popup no longer has the
controls to Close, Maximize window or Minimize window. Those controls still exist while
in the system Finder, but not for any applications and its annoying since for years I
Maximize the window for easier navigation.
Reply
Timsays:
October 11, 2016 at 10:14 pm
Sierra completely blocked me from accessing my oce via Citrix. I had to use Time
Machine to restore to pre-Sierra OS. Really disruptive!
Reply
Katesays:
October 12, 2016 at 11:38 am
I ran the update on my work computer because my husband had no problems on his
home computer then updating. Now I have a screen giving me four options since the
upgrade did not do: Restore from Time Machine Backup (yeahI know better and I
didnt do it. Shame on me.), Reinstall macOS (it wont let me), Get help online (doesnt
seem to go anywhere) and Disk Utility (afraid to use because I dont want to lose all of the
documents on my computer. I dont seem to be able to get to the purchases page to
delete anything. Will someone help me?
Reply
Joesays:
You need to reinstall macOS Sierra. You can read about that
herehttps://osxdaily.com/2016/10/12/reinstall-macos-sierra/
If you did not backup before hand you can not downgrade or restore.
Never, ever install a system update without a backup. Unfortunately you are
learning that rough lesson now, its not fun!
Your other option is to contact Apple support and let Apple ocial support help
you. That is their job.
Reply
Eddie Bayerssays:
In the future, do as I do and clone (Carbon Copy Cloner for Mac) your current
drive to an external. Then in system preferences use startup disk and select
external to load. It will be exact to your computer, login etc. and upgrade that
drive to new system. Youll nd out if there are issues. I upgraded my clone
(SSD) and have no problems. Now I can upgrade my computer knowing all is
well. However, I like using my clone for my music (Protools and Logic X)
because its 2TB of storage and being SSD very fast. Also, all my plugins were
there as well. My MacBook Pro is SSD with one TB.
Reply
Katesays:
October 12, 2016 at 11:46 am
Also, after reading the comments, I just want my old system back, not Sierra at this time.
Reply
Philsays:
MAC OS Sierra 10.12 install went smoothly upgrading from 10.7.5.

Two problems so far:1. Blackberry Q10 mobile not now connecting through BB Link to allow photo upload.
Very annoying. Wasted an hour last night.
Had no time to investigate further yet.

2. Canon 4510 printer not printing.
Resolution: delete all printers, reinstall driver from Canon site
and add printer, select driver manually.
Reply
Michael R Brownsays:
My auto stroll does not work with sierra. Before I was able to drag and drop a le, into
another folder, and as I did the window would automatically scroll along. What gives?
Reply
Calsays:
I recently updated to Sierra on my Macbook Air. Needless to say, it did not go well at all.
I cannot log in to my desktop. When I a enter the password, it seems like its logging in,
but then displays error coding for a few seconds. Then, it shifts to an error restart screen.
I can log in to the guest account. The computer is unusually hot and the battery is
depleting at much faster rate.
Any suggestions or help would be much appreciated.
Reply
Paulsays:
October 14, 2016 at 10:37 am
Try all of the suggestions to troubleshoot Sierra problems oered in this article:
reboot into Safe Mode, reboot into Single User Mode, create a new user account
and see if the issue replicates there, reinstall MacOS, etc. If its only on a single
user account its probably a third party app or kernel extension causing you
problems. The article has many words about all of these issues.
You could also format and clean install but it deletes all data and everything on the
Mac.
Reply
TIMsays:
Take to the apple store, and have them kill all start up programs. I had USB issues.
Reply
TIMsays:
I upgraded my 2013 Mac Mini last week and got the black screen of death. After talking
to support I took it into Portland apple store and they basically killed every program that
was loading on start up and it worked. Took it home and black screen of death.
Unplugged every USB device and rebooted. works great. Plugged in my Naga Razor
mouse and BSOD.Unplugged it and it rebooted on its own. Seriously! My Roland Audi
Mixer no longer works either. It will be months before Roland gets to it if at all. This is
what I hate about Linux and Mac. Cant wait for new drivers, now I have to buy a new
mixer.
Reply
Simonsays:
Mail (on MacBook 2015) often freezes and wont allow emails to be opened or deleted;
solution is to close viewer window and reopen it; junk settings have needed relearning.
Reply
Cesarsays:
Why does my wifes email account not update her emails on her phone now that we
installed Sierra?
Reply
Ojonsays:
October 15, 2016 at 11:18 am
MacOS Sierra runs on Macintosh computers, it does not install onto a phone of any
sort.
Presumably any relation or discrepancy between checking email on your computer
and then your phone would relate to the type of mail server you are using. Some
mail servers download a message once and dont keep them on the server. Also, if
you read an email on one computer, it will be read on another phone or computer.

Troubleshooting MacOS Sierra Problems

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Troubleshooting MacOS Sierra Problems

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Troubleshooting macOS Sierra

macOS Sierra Download Stops with An error has occurred or

Unable to Download macOS Sierra,

Error This copy of the Install macOS Sierra.app application is

MacOS Sierra Wi-Fi is Dropping or Unusually Slow

macOS Sierra Boots to Black Screen, Stuck on Black Screen

Unable to Shut Down macOS Sierra, Unable to Reboot macOS

Constant iCloud Error and iCloud Authentication Pop-Up

3. Reboot the Mac

Safari Cant Find Server, Unable to Load Webpages, Links Dont

vanishes entirely and no webpage loads at all.

important software resources. Please reinstall Safari.

Spotlight Doesnt Work with macOS Sierra

Mouse Not Working, Mouse Functionality is Erratic with macOS

Mac is Hot, Mac Fans Running at Full Speed After macOS

macOS Sierra Video Problems, Hypercolor Rainbow Display

The solution? AnotherSMC reset.

Finder Not Responding, Apps Crashing Constantly, Apps Wont

The application name cant be opened or Error -41

Kernel File: table is full Errors Filling Console Log

Time Machine Stuck Preparing for Backup in macOS Sierra

Sierra Bricked Mac Completely

Troubleshooting Dicult macOS

Disconnect Peripherals, Quit Apps, Try Again. Does the

Should You Wait for macOS Sierra 10.12.1?

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Posted by: Paul Horowitz inMac OS X,Troubleshooting

September 24, 2016 at 2:35 pm

September 24, 2016 at 2:44 pm

September 25, 2016 at 9:39 am

Are you running Sophos web security?

September 25, 2016 at 4:57 pm

September 29, 2016 at 8:20 am

October 5, 2016 at 11:49 am

September 24, 2016 at 3:16 pm

September 24, 2016 at 3:38 pm

September 27, 2016 at 7:09 am

September 24, 2016 at 3:40 pm

September 24, 2016 at 3:43 pm

September 24, 2016 at 3:43 pm

Gosh, my spelling is horrible :-)

September 24, 2016 at 3:57 pm

September 24, 2016 at 3:58 pm

September 24, 2016 at 9:29 pm

September 26, 2016 at 11:43 am

September 24, 2016 at 4:01 pm

September 25, 2016 at 9:42 am

See my comments above to Ron.

September 30, 2016 at 12:52 pm

September 24, 2016 at 4:22 pm

September 24, 2016 at 4:28 pm

September 25, 2016 at 1:53 pm

October 5, 2016 at 4:26 am

September 24, 2016 at 5:17 pm

September 27, 2016 at 8:31 pm

I see that the x for Scansnap is due by mid-October. Best to wait

September 24, 2016 at 5:28 pm

September 24, 2016 at 5:54 pm

September 24, 2016 at 6:05 pm

September 24, 2016 at 6:46 pm

September 24, 2016 at 7:06 pm

September 24, 2016 at 7:28 pm

September 24, 2016 at 8:43 pm